Technical Content Writer & Strategist – CRM & Digital Transformation
at Client
Technical Content Writer & Strategist – CRM & Digital Transformation
Location:
Hybrid – Noida
Department:
Marketing & Growth
Reports To:
Manager – Marketing
Experience Required:
3–5 years in technical content writing, preferably in CRM, SaaS, or B2B tech.
🚀 The Role
We’re seeking a Technical Content Writer & Strategist who can simplify the complex and craft compelling, tech-driven stories. This role is made for you if you have a knack for turning CRM workflows, Salesforce use cases, or digital strategy frameworks into impactful blogs, whitepapers, and email sequences.
You’ll write for decision-makers, tech leaders, and digital stakeholders—delivering content that’s clear, authoritative, and conversion-ready.
💼 What You’ll Do
- Write long-form technical content: Deep-dive blogs, implementation guides, whitepapers, how-tos, product overviews, and explainers.
- Simplify technical concepts: Translate complex CRM, API, or integration language into accessible content for B2B audiences.
- Create SEO-first content: Use tools like SEMrush to drive search performance.
- Collaborate with SMEs: Work closely with developers, architects, and consultants to ensure technical accuracy.
- Craft LinkedIn content: Ghostwrite strategic posts for founders, CXOs, and tech leaders.
- Support marketing campaigns: Develop content for email drips, landing pages, lead magnets, and product launches.
- Leverage AI tools: Use Claude AI, ChatGPT, Grammarly, etc., to enhance writing speed and tone alignment.
- Maintain documentation standards: Build and refine internal and external docs with clarity and consistency.
🎯 What You Bring
- 3–5 years of technical content writing experience for B2B or SaaS audiences.
- Deep understanding of CRM platforms (Salesforce preferred), digital transformation, and enterprise tech.
- Proven ability to translate complex technical ideas into business-readable content.
- Solid research and interviewing skills to collaborate with product and solution teams.
- Familiarity with SEO, analytics tools, and performance tracking.
- Excellent storytelling skills—both long-form and short-form.
🌟 Bonus Points If You Have
- Experience working with Salesforce partners or CRM consultants
- Published thought leadership in CRM, AI, digital transformation, or SaaS
- Familiarity with tools like Notion, WordPress, or other content management platforms
Shubham Vishwakarma
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