
Technical Content Writer & Strategist – CRM & Digital Transformation
at Client
Technical Content Writer & Strategist – CRM & Digital Transformation
Location:
Hybrid – Noida
Department:
Marketing & Growth
Reports To:
Manager – Marketing
Experience Required:
3–5 years in technical content writing, preferably in CRM, SaaS, or B2B tech.
🚀 The Role
We’re seeking a Technical Content Writer & Strategist who can simplify the complex and craft compelling, tech-driven stories. This role is made for you if you have a knack for turning CRM workflows, Salesforce use cases, or digital strategy frameworks into impactful blogs, whitepapers, and email sequences.
You’ll write for decision-makers, tech leaders, and digital stakeholders—delivering content that’s clear, authoritative, and conversion-ready.
💼 What You’ll Do
- Write long-form technical content: Deep-dive blogs, implementation guides, whitepapers, how-tos, product overviews, and explainers.
- Simplify technical concepts: Translate complex CRM, API, or integration language into accessible content for B2B audiences.
- Create SEO-first content: Use tools like SEMrush to drive search performance.
- Collaborate with SMEs: Work closely with developers, architects, and consultants to ensure technical accuracy.
- Craft LinkedIn content: Ghostwrite strategic posts for founders, CXOs, and tech leaders.
- Support marketing campaigns: Develop content for email drips, landing pages, lead magnets, and product launches.
- Leverage AI tools: Use Claude AI, ChatGPT, Grammarly, etc., to enhance writing speed and tone alignment.
- Maintain documentation standards: Build and refine internal and external docs with clarity and consistency.
🎯 What You Bring
- 3–5 years of technical content writing experience for B2B or SaaS audiences.
- Deep understanding of CRM platforms (Salesforce preferred), digital transformation, and enterprise tech.
- Proven ability to translate complex technical ideas into business-readable content.
- Solid research and interviewing skills to collaborate with product and solution teams.
- Familiarity with SEO, analytics tools, and performance tracking.
- Excellent storytelling skills—both long-form and short-form.
🌟 Bonus Points If You Have
- Experience working with Salesforce partners or CRM consultants
- Published thought leadership in CRM, AI, digital transformation, or SaaS
- Familiarity with tools like Notion, WordPress, or other content management platforms

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Job Description:
As an Azure Data Engineer, your role will involve designing, developing, and maintaining data solutions on the Azure platform. You will be responsible for building and optimizing data pipelines, ensuring data quality and reliability, and implementing data processing and transformation logic. Your expertise in Azure Databricks, Python, SQL, Azure Data Factory (ADF), PySpark, and Scala will be essential for performing the following key responsibilities:
Designing and developing data pipelines: You will design and implement scalable and efficient data pipelines using Azure Databricks, PySpark, and Scala. This includes data ingestion, data transformation, and data loading processes.
Data modeling and database design: You will design and implement data models to support efficient data storage, retrieval, and analysis. This may involve working with relational databases, data lakes, or other storage solutions on the Azure platform.
Data integration and orchestration: You will leverage Azure Data Factory (ADF) to orchestrate data integration workflows and manage data movement across various data sources and targets. This includes scheduling and monitoring data pipelines.
Data quality and governance: You will implement data quality checks, validation rules, and data governance processes to ensure data accuracy, consistency, and compliance with relevant regulations and standards.
Performance optimization: You will optimize data pipelines and queries to improve overall system performance and reduce processing time. This may involve tuning SQL queries, optimizing data transformation logic, and leveraging caching techniques.
Monitoring and troubleshooting: You will monitor data pipelines, identify performance bottlenecks, and troubleshoot issues related to data ingestion, processing, and transformation. You will work closely with cross-functional teams to resolve data-related problems.
Documentation and collaboration: You will document data pipelines, data flows, and data transformation processes. You will collaborate with data scientists, analysts, and other stakeholders to understand their data requirements and provide data engineering support.
Skills and Qualifications:
Strong experience with Azure Databricks, Python, SQL, ADF, PySpark, and Scala.
Proficiency in designing and developing data pipelines and ETL processes.
Solid understanding of data modeling concepts and database design principles.
Familiarity with data integration and orchestration using Azure Data Factory.
Knowledge of data quality management and data governance practices.
Experience with performance tuning and optimization of data pipelines.
Strong problem-solving and troubleshooting skills related to data engineering.
Excellent collaboration and communication skills to work effectively in cross-functional teams.
Understanding of cloud computing principles and experience with Azure services.
Trueline Media is a dedicated corporate Video production and Marketing company. Trueline Media was incepted to fulfill the growing demands of B2B clients. We serve customers from broad industry verticals like Manufacturing, Technology, Agritech, Healthcare, Pharma, Fintech, AI and others in various countries like India, the US, Europe, Japan, Australia and Singapore. Our videos include Corporate films, Explainer videos, Case studies, Success stories, Product demos, Factory walk-throughs, Leadership monologues and many more.
Trueline Media offers a dynamic and exciting work environment emphasizing collaboration, coordination, and a generous amount of chill. We cater to organizations ranging from startups to large global brands like Hitachi, JSW, Stylam, SKF, Sun Pharma and many others.
We are looking for a competitive, passionate and trustworthy Sales Executive to lead our expansion efforts in the Tricity and surrounding areas of Punjab.
To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive should be able to build a rapport with customers and close sales.
Roles and Responsibilities:
- Researching industries (manufacturing, IT, healthcare etc.) for video marketing needs and challenges.
- Curating a database of potential companies, categorizing them by potential for collaboration.
- Proactively engaging potential clients, arranging meetings, and assessing their video production needs.
- Creating tailored proposals, estimates, and sales quotes for clients.
- Maintaining and enhancing relationships with existing clients, and identifying upsell opportunities.
- Presenting Trueline Media's video services, showcasing expertise and track record.
- Delivering persuasive sales pitches, emphasizing video marketing's value.
- Identifying growth opportunities and strategies for expanding the client base.
- Managing an organized lead database, keeping it up to date.
- Leveraging personal and industry contacts to identify potential leads.
- Coordinating with internal teams to convert leads into clients, and sharing necessary information.
- Developing a robust follow-up strategy to keep prospects engaged.
Required skill set, Qualifications and other parameters:
- Bachelor's or master's degree with a concentration in Marketing, Promotions, Advertising, Sales, Communication, Business Management or a similar field.
- Proficiency in English.
- Excellent knowledge of MS Office.
- Fast learner and quick thinker.
- Self-motivated and goal-oriented, desire to deliver results.
- Aptitude in creating and delivering attractive presentations.
- Ability to adapt and grow in a competitive environment.
- Excellent written and verbal communication skills.
- Strong time management and ability to meet deadlines.
Perks & Benefits:
- Flexible work schedule.
- Five Days working.
- Competitive salary.
- Professional development opportunities are available.
Required Experience: 3-4 years.
For more details about us, please visit the following links:
www.truelinemedia.com
https://vimeo.com/showcase/truelinemedia
www.youtube.com/truelinemedia
- Providing comments, compiling campaigns and creating content.
- Assisting Social media function to be brought in-house, so he/ she can manage it.
- Helping out with SM calendar preparation, execution.
- Managing Content creation: Both visual & textual.
- Working with designers, content writers for campaign and creative execution.
- Helping the brand with Influencer marketing.
What you need to have:
- Any graduate
- Someone that breathes social media and knows the trends in and out.
- Understands textual and visual content for consumer electronics
- Have worked with top agencies previously
QUALIFICATIONS:
- Minimum 3-5 years of Experience in Java Backend development.
- Degree in Engineering or Computer Science.
- Good knowledge/experience in Data structure, Algorithms.
- Proficiency with Programming Language: Java 1.8 and above (1.8 V must), J2EE.
- Proficiency with Framework: Spring Stack (Security, Web MVC, REST), Hibernate, JMS.
- Strong knowledge in any one Relational Databases (Mysql / Oracle / SQL Server).
- Strong experience in Web services (SOAP and RESTFUL).
- Tools & Utilities: STS / Eclipse / IntelliJ / NetBeans.Web/Application Server: Jboss.
- Should have expertise in Design Patterns, Transactions, Multithreading concepts
- Proficiency in Build Cycle management (Maven, Jenkins, Scripting).
- Familiarity with Deployment technologies like Docker, Rancher and Virtual machines.
- Familiarity with Agile Development processes.
- Exposure to Spring Integration batch knowledge, OAuth2 authentication
- Excellent verbal communication skills.
- Good problem-solving skills with attention to detail.
- Able to create functional, attractive applications that perfectly meet the needs of the user.
About UserIQ:
UserIQ offers a Customer Success Platform that empowers software companies to deliver a better experience to their customers whether that consists of high-touch engagement or tech touch interactions within the application. As a result, customers can effectively scale onboarding, increase feature usage, accelerate time-to-value, reduce churn and ultimately drive more revenue throughout the customer journey.
The best companies are built one customer at a time and those customers grow by making each user interaction meaningful. UserIQ takes this approach very seriously and works with Customer Success leaders who are also passionate about maximizing success at every user moment.
Requirements:
- 3-5 years experience in automation testing as SDET or similar role.
- Strong in UI, API automation using Cypress(preferred).
- Strong knowledge in any programming languages - JavaScript(preferred), Python, Java.
- Strong in automation framework development(must)
- Experience with Continuous Integration (CI) tools such as Github Actions, Jenkins.
- Experience with distributed source control systems such as Git.
- Strong in Database concepts, noSQL and writing SQL queries
- Strong in API testing using Postman
- Familiarity in performance testing using Jmeter or similar tools a plus.
- Strong analytical and debugging skills with attention to details.
- Experience in early stage tech startups is an added plus.
What's it like to work here?
As a SDET at UserIQ, you'll test and automate user scenarios of the UserIQ products & will get opportunities to work on:
- Automation: Cypress,Javascript
- CI/CD: Github, Github actions, Terraform
- Tools: Postman, TestRail, Postico, VScode, Android Studio, Xcode
Who should apply for this post?
- You are passionate about testing and finding edge cases.
- You are hands on coder with strong problem-solving abilities, logical
- thinking, and a logical inclination. You are enthusiastic about programming and
- delivering well-designed, scalable code.
- You have good understanding on programming concepts such as OOPs, Design Patterns,
- algorithms, data structures, networking, and so on, and are not rigid with respect
- to choice of technology and are open to adopting the right technology for the task at hand.
- flexible to work in US shift
Description
- Plan, coordinate, and execute projects to deliver accurate, effective, and timely information solutions that empower readers and solve business problems.
- Design, write, and edit technical content for a variety of audiences, with an emphasis on usability, effectiveness, maintainability, and reusability.
- Understand and use authoring systems, content management tools, databases, social media (wikis and other collaboration systems,microblogs, etc.), and SEO to develop systems that collect, organize, and publish findable, useful information.
- Employ authoring tools to produce professional documentation from a single source for a variety of media and devices including mobile platforms, online help, electronic publications, and PDF.
- Contribute to the development and achievement of organizational goals and objectives.
- Represent the team and the Cytel organization on project assignments and when working with clients.
- Lead efforts to assess, research, analyze, organize, design, develop, and maintain information products, processes, and systems.
Required Skills and Experience
- Demonstrated strong writing and editing skills and ability to plan and execute content delivery projects.
- Ability to collaborate with teams across all parts and levels of the organization including product development, IT, product management,compliance, services, customer support, marketing, training, and senior management.
- Flexibility to change directions and tasks when necessary to accommodate shifting priorities.
- Excellent planning, scheduling, communication, and interpersonal skills.
- Experience working with content management and single-sourcing authoring platforms.
- Familiarity and comfort with source code mgmt. and document mgmt., and with 'DevOps' concepts and systems.
- Two+ years of experience planning and producing technical documentation for online delivery.
Helpful Skills and Experience
- Experience with authoring platforms, Atlassian and Microsoft collaboration tools, and MS Word.
- Proven experience documenting complex healthcare, biostatistics, or clinical trial mgmt. concepts.
- Experience with LaTeX mark-up and related systems, and with MathML and constructing complex equations for print and online presentation.
- Experience with GxP compliance concepts and processes.
- Knowledge of 'industrial-strength' software product development tools and roles, and experience with software development
- methodologies in a large-company environment.
- Knowledge of basic principles and components of user experience (UX) design.
- Exposure to concepts and tools relating to continuous integration/continuous deployment.
- Understanding of basic coding concepts, and ability to read and edit CSS3, HTML5, and SQL. Experience with R programming is very desirable.
Education
- College degree in biostatistics, software engineering, computer science, technical communications, journalism, or related field, or equivalent experience is desirable.
Please go through the Job Description Carefully
Duties & Responsibilities:
Make about 250 outbound calls per day to potential customers
Sales closure to processing
Answering potential customer questions and follow-up call questions
Strategic approach to retention & customer service
Required Skills:
Telemarketing / Telesales or customer service experience (1 yr)
A flair for sales with a go-getter attitude
Ability to mould sales pitch according to the client behaviour & background
Ability to withstand pressure & work in a fast-paced environment
Proficient in Microsoft Office – basics of MS word & MS excel, with an average typing speed
Required Functional Skills:
Process & product knowledge of the services offered
Language skills – good English communication and a regional language (Marathi)
Ability to negotiate & convince
Sales, data & goal oriented
Required Behavioural Skills:
Values – Integrity, honesty, punctuality, process adherence & customer centricity
Patience, listening, influence & persuasion
Resilience and persistence
Energetic & self-driven, exhibit professionalism
Work & Logistics:
Day shift on a rotational basis – Work From Home / Work From Office.
Must have a desktop / laptop / VoLTE supported mobile phone
4G VoLTE connection with good network / internet stability
Location : Mumbai
Job Type: Full-time
Salary: ₹10,000.00 - ₹14,000.00 per month




