SaaS Sales

Account Manager (Customer Success) — Account Audits & Customer Advocacy

Location: Remote

Hours: Full-time, EST 9:00am–5:00pm

Reports to: Customer Success Leadership

Role summary

We’re hiring an Account Manager to review and audit customer account usage, create clear health and usage reports, troubleshoot customer issues, and serve as an internal customer advocate. You’ll collaborate closely with customers over Zoom and work cross-functionally with Senior CSMs, Product Owners, and the Dev team to drive fast, high-quality resolutions and improve retention.

What you’ll do

• Audit customer accounts regularly (usage, adoption, configuration, workflow integrity, outcomes)
• Build and deliver account health/usage reports with insights, risks, and recommended next steps
• Troubleshoot issues (process + platform) and drive resolution by coordinating with Product/Dev/Support
• Run customer calls over Zoom to clarify problems, set expectations, and guide solutions
• Proactively identify churn risk signals (low usage, stalled adoption, repeated issues, sentiment) and create action plans
• Act as a customer advocate internally—communicate pain points, themes, and improvement opportunities
• Track follow-ups and outcomes to ensure issues are closed and customers feel supported

What we’re looking for

• 2+ years in Customer Success / Account Management / Technical Support / Implementation (B2B SaaS preferred)
• Strong analytical mindset: comfortable reviewing usage patterns, drawing conclusions, and creating reports
• Confident communicator on Zoom with the ability to explain solutions clearly and calmly
• Skilled at cross-team coordination and escalation with Product/Engineering
• Organized and reliable: you follow through and keep customers informed
• Comfort troubleshooting software workflows (bonus if you’ve worked with CRM, LOS, or fintech tools)

Nice to have

• Experience with churn-risk management, customer health scoring, or renewals
• Familiarity with ticketing systems (HubSpot/Zendesk) and task tools (ClickUp/Jira)
• Basic technical comfort (APIs, logs, browser troubleshooting) even if not a developer

Success looks like

• Faster resolution times and fewer repeat issues
• Improved product adoption and customer sentiment
• Reduced churn risk via proactive interventions and clear action plans

How to apply

Send your resume and a short note describing:

1. A time you diagnosed a customer issue using data/usage signals
2. How you coordinated with Product/Dev to resolve it
3. Your availability to work EST 9–5

About the Role

We’re looking for a Lead Generation Expert who can bring qualified leads consistently—not limited to freelancing platforms. If you understand how to convert cold contacts into warm leads using a mix of platforms and outreach strategies, we want to talk.

Key Responsibilities

●      Generate leads daily from platforms like Upwork, PeoplePerHour, Fiverr, etc.

●      Run email campaigns and cold outreach via tools like Instantly, Apollo, or Lemlist.

●      Use LinkedIn and Twitter actively to connect and nurture leads.

●      Build lead databases from directories, web scraping, or AI tools.

●      Track performance and ensure consistency in lead flow.

●      Coordinate with the sales and marketing team for feedback loops.

Requirements

●      Minimum 3 years of experience in lead generation across multiple channels.

●      Proven track record of delivering high-quality, converting leads.

●      Comfortable using automation tools and CRMs.

●      Strong written English and communication skills.

Must be result-driven. We’re investing in you—we expect results

Senior Machine Learning Engineer

📍 Location: Remote

💼 Type: Full-Time

💰 Salary: $800 - $1,000 USD / month

Apply at: https://forms.gle/Fwti67UeTEkx2Kkn6

About Us

At Momenta, we're committed to creating a safer digital world by protecting individuals and businesses from voice-based fraud and scams. Through innovative AI technology and community collaboration, we're building a future where communication is secure and trustworthy.

Position Overview

We’re hiring a Senior Machine Learning Engineer with deep expertise in audio signal processing and neural network-based detection. The selected engineer will be responsible for delivering a production-grade, real-time deepfake detection pipeline as part of a time-sensitive, high-stakes 3-month pilot deployment.

Key Responsibilities

📌 Design and Deliver Core Detection Pipeline

Lead the development of a robust, modular deepfake detection pipeline capable of ingesting, processing, and classifying real-time audio streams with high accuracy and low latency. Architect the system to operate under telecom-grade conditions with configurable interfaces and scalable deployment strategies.

📌 Model Strategy, Development, and Optimization

Own the experimentation and refinement of state-of-the-art deep learning models for voice fraud detection. Evaluate multiple model families, benchmark performance across datasets, and strategically select or ensemble models that balance precision, robustness, and compute efficiency for real-world deployment.

📌 Latency-Conscious Production Readiness

Ensure the entire detection stack meets strict performance targets, including sub-20ms inference latency. Apply industry best practices in model compression, preprocessing optimization, and system-level integration to support high-throughput inference on both CPU and GPU environments.

📌 Evaluation Framework and Continuous Testing

Design and implement a comprehensive evaluation suite to validate model accuracy, false positive rates, and environmental robustness. Conduct rigorous testing across domains, including cross-corpus validation, telephony channel effects, adversarial scenarios, and environmental noise conditions.

📌 Deployment Engineering and API Integration

Deliver a fully containerized, production-ready inference service with REST/gRPC endpoints. Build CI/CD pipelines, integration tests, and monitoring hooks to ensure system integrity, traceability, and ease of deployment across environments.

Required Skills & Qualifications

🎯 Technical Skills:

ML Frameworks: PyTorch, TensorFlow, ONNX, OpenVINO, TorchScript

Audio Libraries: Librosa, Torchaudio, FFmpeg

Model Development: CNNs, Transformers, Wav2Vec/WavLM, AASIST, RawNet

Signal Processing: VAD, noise reduction, band-pass filtering, codec simulation

Optimization: Quantization, pruning, GPU acceleration

DevOps: Git, Docker, CI/CD, FastAPI or Flask, REST/gRPC

🎯 Preferred Experience:

Prior work on audio deepfake detection or telephony speech processing

Experience with real-time ML model deployment

Understanding of adversarial robustness and domain adaptation

Familiarity with call center environments or telecom-grade constraints

Compensation & Career Path:

Competitive pay based on experience and capability. ($800 - $1,000 USD / month)

Full-time with potential for conversion to a core team role.

Opportunity to lead future research and production deployments as part of our AI division.

Why Join Momenta?

Solve a global security crisis with cutting-edge AI.

Own a deliverable that will ship into production at scale.

Join a fast-growing team with seasoned founders and engineers.

Fully remote, high-autonomy environment focused on deep work.

🚀 Apply now and help shape the future of voice security

 Urgent Hiring: Senior Java Developers |Bangalore (Hybrid) 🚀

We are looking for experienced Java professionals to join our team! If you have the right skills and are ready to make an impact, this is your opportunity!

📌 Role: Senior Java Developer

📌 Experience: 6 to 9 Years

📌 Education: BE/BTech/MCA (Full-time)

📌 Location: Bangalore (Hybrid)

📌 Notice Period: Immediate Joiners Only

✅ Mandatory Skills:

🔹 Strong Core Java

🔹 Spring Boot (data flow basics)

🔹 JPA

🔹 Google Cloud Platform (GCP)

🔹 Spring Framework

🔹 Docker, Kubernetes (Good to have)

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators, and students use JoVE for their research, teaching, and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are seeking a dynamic and innovative Marketing Specialist with a passion for the biopharma sector. This role will focus on promoting JoVE’s unique solutions to biopharma companies. The ideal candidate will have a proven track record in B2B marketing, particularly within the life sciences, and will excel in creating content and executing lead-generation marketing campaigns that resonate with biopharma audiences.

Responsibilities

• Develop and execute marketing strategies tailored to biopharma companies
• Design and implement multi-channel marketing campaigns, including email marketing, social media, and paid ads to drive lead generation and audience engagement
• Create completing content for case studies, newsletters, blogs, social media, ads, and email campaigns
• Collaborate with the sales and product teams to align marketing initiatives with business goals
• Engage with industry professionals through events, webinars, and strategic partnerships to expand JoVE’s presence in the biopharma market
• Organize and deliver webinars and events at conferences
• Analyze marketing performance data and leverage insights to optimize strategies. Monitor KPIs such as lead generation, engagement, and conversion rates, providing actionable recommendations for improvements

Requirements

• A Bachelor’s degree in business, marketing, or life sciences
• 5+ years of experience in B2B marketing with a strong focus on the biopharma sector
• Strong understanding of the biopharma industry, including R&D processes and market trends
• Proficiency in marketing automation tools (such as HubSpot)
• Experience with Salesforce and B2B prospecting tools, such as LinkedIn Sales Navigator
• Excellent written and verbal English communication skills
• Strong analytical and problem-solving skills

Why Join JoVE?

• When working with JoVE, you can expect a compensation package competitively placed within the local market.
• You will make a direct impact in accelerating science research and in improving student learning in science education.
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
• Our strong promotion from within culture draws a clear path to advance your career with us.

About the job

Company Overview: Abracon is a leading global supplier of Timing, Power, and RF Components, dedicated to transforming ideas into innovative products that meet the challenges of tomorrow.

Position Summary: We are seeking a skilled Product Engineer to join our Global Support Team, focusing on our Power and Magnetic product line. This role involves supporting components vital for power and filtering circuitry, including RF and Power inductors, Common mode Chokes (CMC), Transformers, Ethernet magnetics, ferrite beads, Supercapacitors and other power management components.

Work Environment: The successful candidate will be positioned as a full-time employee at Abracon’s Center of Excellence located in Bangalore, India. The candidate will have the option to engage in a hybrid work-from-home arrangement.

Growth Opportunity:

Key Responsibilities:

Qualifications:

Come join our team! Excellence through teamwork drives the company culture at Abracon. We provide opportunities and support for your professional growth and empower each other in exercising our individual strengths.

With a broad portfolio of passive and electromechanical timing, synchronization, power, connectivity and RF antenna solutions and more, Abracon helps engineers transform their ideas into products that meet future customer needs. For more information about Abracon, visit www.abracon.com

MODE OF INTERVIEW - FACE TO FACE

MODE - WORK FROM OFFICE

LOCATION - BANGALORE

JOB DESCRIPTION -

At least 5+ years’ experience working in the IT industry

• 4+ years of experience developing custom applications on the Salesforce development environment including Force.com IDE, Migration Tools, SOSL, SOQL and Web Services
• Solid understanding of Salesforce, such as configuration, workflows, triggers, managing custom objects, fields, formulas, Force.com IDE, Migration Tools, SOSL, SOQL, Web Services, Lighting Enablement, Aura framework and Lightning web components.
• Ability to work in a fast-paced setting and prioritize among competing tasks and assignments
• Must be a self-starter, with the ability to work independently without constant supervision and micromanagement
• Must be able to work flexible hours to collaborate with remote IT and business team members • Excellent analytical, organizational and problem-solving skills • Excellent written and oral communication skills • Strong customer service mentality

Job Type: Full-time

POSITION:ITSM Consultant / ITSM Tech Lead

EXPERIENCE:  5-15YRS

NP :IMMEDIATE/10 DAYS

LOCATION: NOIDA

WORK FROM OFFICE

Demonstrates knowledge and experience in the following areas

• Service Management Office ( SMO) setup and operations

• ITIL / ISO 20000 / IT Operations process definition

• Service Integration and Management ( SIAM)

• Managed services operations – both AMS and IMS

• Incubating new services and solutions related to IT Service Management (ITSM)

Responsibilities:

• Develop new Magento themes as per customer's design
• Customize the ready-made themes as and when required
• Customize the functionality of Magento extensions or create new extensions
• Magento API related work

Requirements:

• Must have knowledge of PHP-MYSQL, XML, XHTML, SCSS, API integration
• Must have 2+ years of Magento 2 Experience with theme integration and theme customization
• Custom extension building experience would add extra points
• Experience working on AJAX & jQuery
• Strong debugging and troubleshooting skills

Benefits Providing By Coreway Solution:

• Paid Leaves
• Flexibility in working hours
• Yearly Tour
• Performance Bonus
• Learning & Growth Platform
• Weekly & Monthly Celebrations
• Friendly Work Culture
• Alternate Saturday Off

• In-depth knowledge in Core Python with Django building end to endapplications development.
• Experience in Web technologies-HTML, CSS, Javascript.

• Database - SQL Server/Postgres/ NoSQL database.
  
  
• Good understanding of Algorithms, data structures.
• Knowledge in ORM (Object Relational Mapper) libraries.
  
  
• Experience in integrating multiple data sources and databases into onesystem.
  
  
• Knowledge in REST / SOAP API
• Knowledge in version control tools like Git
• Experience with various cloud technologies.