Manager- Sales & Client Servicing

Job Requirement – Looking for fresh MBA`s interested to work in technology company in the banking and financial services segment.

About Us – Gieom Business Solutions. www.gieom.com

Founded in 2012, Gieom is a leading provider of Generative

AI-powered RegTech solutions, focused on enhancing operational resilience for financial institutions. We provide software that streamlines the management of policies, simplifies digital identity verification, mitigates risks, and implements operational resilience frameworks. Over the years Gieom has worked with some marque clients like SBI, RBI, IDFC ( India) , Mashreq Bank, Department of Finance, Kuwait Finance House ( Middle East) , Mauritius Commercial Bank, Diamond Trust Bank, SIPEM ( Africa) , MUFG, FSCS, Synergy ( Europe, UK, Canada) . With a strong partner network across Europe, the Middle East, and Asia Pacific, Gieom serves over 100 customers globally and is certified for ISO 27001 and ISO 9001.

In 2024 Xcelerate Pte Ltd. A Singapore based GRC fund acquires a strategic equity stake in Gieom

Team – Currently with close to 100 FTE`s and approximately 50+ variable employees Gieom is expanding fast with offices in Bangalore, Dubai and Cochin with plan to add additional offices in new cities during the year. Currently we work on a hybrid model with employees operating from offices and online.

Role – Business Analyst

Skills and Qualities

• Good Oral and Written Communication
• Good Interpersonal and Coordination skills
• Should possess presentation skills
• Strong financial and operations domain fundamentals
• Extremely organised and methodical skills
• Aptitude for time management and learn fast
• Team player and ready to help others and go the extra mile

Responsibility

• Working in the area of Governance ,Risk & Compliance and Process Management
• Part of project teams , implementing client project involving global Banks and Financial Firms
• Liaison with various departments of the client and understanding the business requirement , mapping processes, documenting requirements, configuring systems , managing projects etc. 

• Quick learning of the products with ability to deliver presentation on product, requirement, solutioning etc.
• Working closely with Pre Sales Team, Product Teams and end clients to understand requirement, helping with POC and ensuring client satisfaction.
• Work alongside the Product teams to understand new features, use cases etc
• Should take initiative to carry out independent research around the industry, competitors etc and provide insights and display their learning by contributing to writing marketing contents like case study, blogs etc.

Ideal Candidate

• Fresher / Less than 2 years of relevant experience
• Excellent written and oral skill – (is a must , as need to liaison with global clients )
• Ready to carryout local and global travels for long duration – (as clients are spread out)
• Certifications / Qualification in finance or operations domain (will have weightage)
• Must have Strong fundamentals on Financial / Operations domain ( A must)
• Qualification bachelors/MBA/CA/MMS/Diploma – No constraint
• Ready to join immediate

Job Location: (Gurgaon)

Client Facing: (Yes)

Company Overview:

At Grant Thornton Bharat, we are committed to bringing positive change to all that we do. We are a

founding member firm of the Grant Thornton international network and India’s pre-eminent consulting firm.

We offer a range of solutions in assurance, tax, technology, managed services, deals, ESG and risk

consulting to mid-market companies, government, large corporates, and digital natives. We #GoBeyond for

our people, clients, and communities to shape Vibrant Bharat.

Job Summary:

We are currently seeking a Technical Consultant to deliver Microsoft Dynamics 365 F&O projects. This

pivotal role involves customizing and configuring the D365 F&O platform to meet unique business needs

across various industries. The ideal candidate will bring a robust mix of technical expertise in D365

applications and a client-oriented approach to ensure project success. Responsibilities include executing

the customizations and developing custom reports. This position offers the opportunity to work on cutting-

edge technology in a dynamic environment, driving transformative solutions that promote operational

excellence.

Key Responsibilities:

The key responsibilities highlight the multifaceted nature of the Technical Consultant role, emphasizing

leadership, technical expertise, and client interaction.

 System Configuration and Customization: Configure and customize Dynamics 365 applications according to

project specifications. Implement advanced functionalities and custom workflows to enhance business

processes and user experience.

o Demonstrate strong programming skill using Dynamics AX, X++ and its related technologies/tools to

develop customizations in MS Dynamics 365 F&O.

o Delivers high quality X++ code with defined quality standards and guidelines.

o Developing custom reports and dashboards in D365 F&O

 Training and User Support: Develop and conduct comprehensive training sessions for end-users. Provide

ongoing support and troubleshooting, ensuring high levels of customer satisfaction and system adoption.

 Continuous Improvement and Innovation: Stay abreast of the latest updates and features in Dynamics 365

and related technologies. Recommend and implement improvements to existing configurations and

practices to enhance system performance and business outcomes.

Qualifications:

 Full-time bachelor’s degree or higher in Computer Applications/Information Technology/Engineering.

 Candidates with Dynamics 365: Finance and Operations Apps Developer Associate certification will be

preferred.

Skills and Competencies:

The crucial technical and interpersonal skills needed for a technical consultant responsible for Dynamics

365 F&O projects are mentioned below, emphasizing their role in both technical execution and

stakeholder management.

 Expertise in Dynamics 365 F&O: Profound knowledge of Dynamics 365 F&O, including its financial, supply

chain, and operations modules, and familiarity with core development in X++, Visual Studio, and UI

customizations.

 Technical Skills: Proficient in SSRS report development, Power BI, SQL performance tuning, data

management, and integrations using Azure functions, Logic Apps, Power Automate, and PowerApps.

 Integration and Data Management: Skilled in integrating D365 F&O with various systems and applications,

using data migration tools like Data Entities and DMF, and understanding data models and warehousing

concepts.

 Security and Compliance: Ability to configure and manage security settings within D365 F&O to maintain

data integrity and confidentiality, along with an understanding of security roles and permissions.

Experience Level:

The candidate should have a total professional experience of 2-5 years as a technical consultant for D365 F&O

ERP across the current SaaS version and the previous versions of Microsoft Dynamics AX. The candidate should

have at least1 end to end implementations or migration as a technical consultant in Dynamics D365 F&O versions

in the last 3 years, as a technical consultant.

Professional Development:

You should possess a robust willingness to learn and evolve within this dynamic field. The ideal candidate should

be highly motivated to undertake comprehensive online training on the technical aspects of Microsoft D365

Finance & Operations ERP system and supporting technologies, demonstrating a commitment to maintain the

necessary certifications relevant to your role. This role is suited for an individual eager to dive deep into ERP

systems, who sees the value in continuous professional development and is ready to align their skills with the

cutting-edge needs of our industry.

Work Environment and Flexibility:

[Details about the company’s work culture, team dynamics, and flexible working options like remote work or

flexible hours]

Benefits:

[Outline of benefits offered, such as health insurance, retirement plans, wellness programs, etc.]

Commitment to Diversity and Inclusion:

[Statement about the company's dedication to creating a diverse and inclusive workplace]

Application Process:

[Instructions on how to apply, required documents, and submission format]

[Include any deadline for application submissions]

Equal Opportunity Statement:

[A statement affirming the company's commitment to being an equal opportunity employer, ensuring that all

applicants will be considered without regard to race, color, religion, gender, gender identity or expression,

sexual orientation, national origin, genetics, disability, age, or veteran status.]

Legal Disclaimers/Compliance Statements:

[Include any necessary legal or compliance statements relevant to the job or industry]

The tech stack looks like the below (expect this to change as we scale):

1. Typescript for APIs (REST and GraphQL)
2. Kafka, Spark, and data warehouses for ML pipelines (spark on python/scala)
3. Solidity + hardhat for smart contracts (in the future, rust, go and move)
4. AWS & Terraform
5. Full nodes

You can expect to do some or all of the following:

1. Read through protocols’ whitepapers and smart contracts to derive metrics and analyze risks
2. Architect the backend for APIs, async jobs, and blockchain integration
3. Build clean, concise APIs for customer integration, along with the documentation
4. Setup, run and maintain full and archive nodes across different chains
5. Integrate with multiple partners like exchanges and custody providers
6. Fool-proof security across the stack - encryption, hashing, privacy, VPC, etc.
7. Infrastructure as code - build terraform scripts and ensure easy replication of the infra across different regions
8. Research the top DeFi protocols to uncover better insights for our customers and evaluate their risk profiles, security, and historical returns
9. Manage production deployments, logging, and monitoring

We expect you to be fairly comfortable with working with both web3 and web2 stacks. We do not expect that you have web3 experience on day 1, but you should be willing to wear multiple hats, learn things quickly and move fast.

1. Generalist, a solid engineer who can learn things on your own and have an eye for clean, tested, and well-documented code
2. We don’t look at the number of years of work experience as a criterion, but rather see what you have done in your life so far (side projects, open-source contributions, blogs, etc.). We don’t care about degrees, the institutions you went to, or the companies you worked for before. We are open to talking as long as you have good judgment, great clarity, align with our values and have a strong track record of thoughtful work
3. Understand the fundamentals of building and integrating APIs and secure systems. Bonus if you know a bit about blockchains and protocols
4. You can be strong on the backend, front-end, or can dabble everywhere. We want you to play to your strengths and will provide enough opportunities to learn and do things outside of your comfort zone

Pay and benefits We offer a solid, competitive package (including early-stage equity) that is location agnostic. We give you the flexibility to choose the split between cash and equity.

Roles & Responsibilities:-

• Discuss training plans with customers to build custom courses to suit their needs.
• Maintain records of training activities, participant progress, and program effectiveness.
• Develop programs and processes that provide a service to industry, business, students, and/or other external/internal clients.
• Serve as technical assistant or point of contact with customer until 'go live' date and hand-off to support.
• Update course documentation as needed to ensure timeliness and relevance.
• Has a mix of being a technical instructor, a solution architect, and an evangelist.
• Coordination of training schedules to ensure the most efficient use of resources.
• Work in tandem with peers in technical training to develop best in class training department across all areas of training.
• Responsible for lectures, demonstration, discussion, and related instructional delivery methods.
• Deliver standard and customized training based on field needs and the delivery of new product and technology training in support of field readiness.
• Help to create, test, and review new and existing courseware.
• Build relationships with OCI product development teams to understand roadmaps and plan for content updates or new training offerings.
• Keep informed of and maintain proficiency with all company products.
• Coordinate logistics for instruction events, including scheduling classes reserving classrooms, travel arrangements and preparing workstations.

Skills

• Teaching
• Adaptability
• Public speaking
• Active listening
• Communication

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes
• Five or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Candidate can join immediately

Roles & Responsibilities:

1. ·Manage company’s various online bidding profiles
2. ·Identifying quality lead and bringing up the projects for the company
3. ·Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
4. · Handle the initial discussions and collect the strategic information about the prospects
5. ·Understand complex project requirements and prepare proposal /bid to generate leads
6. ·Continue prospect engagement and account management throughout the sales cycle until closure.
7. ·Independently collaborate with the technical team for presentation with prospects.
8. · Scout for new bidding platforms and websites to catch out the opportunities.
9. Skill & Experience Required
10. ·       Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
11. ·       Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
12. ·       Experience with lead generation and prospect management via various online bidding platforms.
13. ·       Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
14. ·       Lead generation through LinkedIn, database, and other social networks would be an added value.
15. ·       Ability to handle the sales independently or as part of a team.
16. Education: Degree/ any diploma

Experience: 1- 3 years

Salary: negotiable

.

Experience: 2-5 Years

Must-Have: .Net Core + Angular 9+,Good Communication

Key Responsibilities and Accountabilities

• Experience in handling business requirements independently from technical and functional perspective.
• Responsible & accountable for execution end-2-end projects / part of Project or change requests and defects.
• Resolve technical issue faced for module handled and by the developers.
• Execution of project according to project plan, resolving day-to-day challenges of with the IT development life cycle.
• Always confirm to documentation, coding, and quality standards as defined.
• Prepare for and support user acceptance testing.
• Prepare all necessary documentation and processes to enable support of the systems.
• Effective Communication with internal and external customers, supervisors and management.