Manager- Sales & Client Servicing

About us

CallHub provides cloud based communication software for nonprofits, political parties, advocacy organizations and businesses. We have delivered over 200 millions messages and calls for thousands of customers. We help political candidates during their campaigns in getting their message across to their voters, conduct surveys, manage event/town-hall invites and with recruiting volunteers for election campaigns. We are profitable with 8000+ paying customers from North America, Australia and Europe. Our customers include Uber, the Democratic Party, major political parties in the US, Canada, UK, France and Australia. 

About the Role

As a Senior/Lead Software Engineer at CallHub, you will play a critical role in leading the development and enhancement of our cloud-based communication and telephony platform (SaaS). You will be responsible for designing, building, and optimizing scalable, high-performance backend systems that support the rapid growth of our global user base, ensuring reliability, security, and customer satisfaction at every step. In this role, you will collaborate with cross-functional teams of highly skilled software engineers, operations engineers, and product managers to drive innovation and create products that delight customers by exceeding their expectations. You will lead technical decision-making, mentor engineers, and be responsible for building robust systems that are always available, while also contributing to the development of automation tools to streamline processes and improve efficiency. We are seeking experienced engineers with a deep understanding of software engineering principles, strong problem-solving skills, and a passion for leading teams to deliver impactful, customer-focused solutions. If you thrive in a fast-paced environment, love solving complex technical challenges, and are excited about mentoring and guiding the next generation of engineers, we’d love to hear from you!

Your Responsibilities

• Lead the design, development, and deployment of complex, scalable, reliable, and highly available features for world-class SaaS products and services.
• Guide the engineering team in adopting best practices for software development, code quality, and architecture.
• Make strategic architectural and technical decisions, ensuring the scalability, security, and performance of software applications.
• Proactively identify, prioritize, and address technical debt to improve system performance, maintainability, and long-term scalability, ensuring a solid foundation for future development.
• Collaborate with cross-functional teams (product managers, designers, and stakeholders) to define project scope, requirements, and timelines.
• Mentor and coach team members, providing technical guidance and fostering professional development.
• Oversee code reviews, ensuring adherence to best practices and maintaining high code quality standards.
• Drive continuous improvement in development processes, tools, and technologies to increase team productivity and product quality.
• Stay updated with the latest industry trends and emerging technologies to drive innovation and keep the team at the cutting edge.
• Ensure project timelines and goals are met, managing risks and resolving any technical challenges that arise during development.
• Foster a collaborative and inclusive team culture, promoting open communication and problem-solving.
• Imbibe and maintain a strong customer delight attitude while designing and building products.

What we’re looking for

• 7+ years of experience in software engineering, with a proven track record of leading engineering teams and mentoring junior developers.
• Strong expertise in designing and developing scalable backend systems, web services, and REST APIs using Python/Django or similar frameworks.
• Solid understanding of cloud-based architectures and microservices, with experience in deploying and maintaining SaaS applications.
• Solid experience in software engineering principles, including CI/CD pipelines, unit testing, code reviews, and version control (e.g., Git).
• Proficiency in working with databases like PostgreSQL, and experience in optimizing queries and ensuring high availability.
• Deep knowledge of computer science fundamentals, including data structures, algorithms, and software design principles.
• Experience with frontend technologies such as React, JavaScript, HTML, and CSS, and an understanding of how they integrate with backend services.
• Ability to quickly adapt to new technologies and make informed technical decisions in dynamic environments.
• Strong attention to detail, with the ability to empathize with customer needs and translate them into impactful software solutions.
• Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders.
• Collaborative team player, willing to support and work closely with cross-functional teams.
• Bachelor’s or Master’s degree in Engineering or Computer Science from a reputable institution.

What you can look forward to

• Leadership and Ownership: Lead and oversee the entire software development lifecycle, from system design and development (backend and frontend) to QA and DevOps, with a focus on driving high-impact projects.
• Strategic Impact: Witness the direct impact of your work on our users and the overall success of the company, shaping products and solutions that make a significant difference.
• Innovative Technologies: Stay at the forefront of technology by working with the latest tools and frameworks, as we continuously innovate to deliver reliable and scalable solutions for our customers.
• Collaborative Culture: Engage in a culture of openness and collaboration, where your insights and leadership help drive the company’s success and delight our customers.

Job highlights

-Conduct user research and analysis to inform design decisions and enhance the overall user experience

-The successful candidate should have a keen understanding of current design trends, usability principles, and a strong portfolio showcasing their skills.

-Proficient in UI / UX design principles and best practices

Summary: We are seeking a talented and creative Web Designer with 1- 2 years of experience and expertise in both User Interface (UI) and User Experience (UX) design. The ideal candidate will be responsible for designing visually appealing and user-friendly websites that effectively meet the needs of our clients and end-users. The successful candidate should have a keen understanding of current design trends, usability principles, and a strong portfolio showcasing their skills.

Roles and Responsibilities:

-Create visually stunning and intuitive user interfaces for websites and web applications.

-Develop wireframes, prototypes, and mockups to effectively communicate design ideas.

-Ensure a seamless and engaging user experience through thoughtful and user-centric design.

-Work closely with cross-functional teams, including developers and product managers, to understand project requirements and objectives.

-Collaborate with stakeholders to gather and incorporate feedback, ensuring alignment with project goals.

-Stay informed about industry trends, design best practices, and emerging technologies.

-Conduct user research and analysis to inform design decisions and enhance the overall user experience.

-Implement responsive design principles to ensure optimal user experiences across various devices and screen sizes.

-Create interactive prototypes for user testing and feedback.

-Conduct usability and accessibility testing and gather insights to refine and improve designs.

-Develop and optimize graphics for use on websites, ensuring a cohesive and visually appealing design.

Requirement-

- Bachelor's degree /Certified course in UI/UX Design

- Proven experience in UI/UX design with a strong portfolio showcasing relevant work.

-Familiarity with industry-standard design tools such as Adobe Creative Suite, Canva, Sketch, Figma, etc.

About the company:

Company is building the platform to drive global careers for millennials from emerging

economies. Leap work at the exciting intersection of the 2 hottest trends around - edtech & fintech!

And we love that we succeed as a business while powering the dreams of talented students! They create modern financial products and services that help Indian students pursue a global career. From choosing the right university and the best financing option to lining up job interviews and introductions, Leap Finance invests heavily in your success.

Summary :

Leap is building the core engineering team and looking for an Android developer who can

take ownership and deliver independently.

The best candidates will check all OR many of these boxes :

● 3-6 years of experience in an engineering role

● Essential skills required are Java, Springboot, MySQL, PostgreSQL & Kotlin Backend

Technologies.

● Good to have experience in Node.js, Nest.js

● Experience with an early-stage start-up

Why is this a great opportunity for the right candidate :

● Experienced founding team

● Right to win - The founding team knows the business & its secrets inside out. We are

starting with a significant head start and a precise plan of action

● Barriers to entry - This is a specialized play with natural barriers to entry, allowing for

significant value creation for all equity holders

● Backed by marquee global investors

● Exposure to all aspects of company building - exposure to investors, fund-raising,

decision making, building the team & culture

● All of the above perks of joining a high potential company very early, along with a

competitive market salary.

• Creating user-centric designs by understanding business requirements and user feedback 
• Creating user flows, wireframes and prototypes with tools such as Figma to showcase features 
• Collaborating with developers in seeing designs through to implementation 
• Incorporating customer feedback into design in order to enhance user experience 
• And lastly, showcasing UX and visual design work with strong design sense and articulated story telling 

Key Requirements: 

• 2+ years of experience as a UI/UX Designer  
• Portfolio of design projects 
• Understanding of design software like Figma, Adobe XD, Adobe Illustrator and Photoshop 
• UX research skills - interviewing, observing, benchmarking, conducting surveys and understanding how to synthesize data to define actionable insights 
• Strong communication skills to collaborate with various stakeholders 

• Implementing various development, testing, automation tools, and IT infrastructure

• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage

• Incidence management and root cause analysis

• Selecting and deploying appropriate CI/CD tools

• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)

• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management

Interview Kickstart is one of the leading platforms helping Software Engineers prepare for tough technical interviews. Over the last 5 years we have helped over 3000 engineers Nail the toughest technical interviews on the planet. We are successful, profitable, and have a vision of building the world's largest Career Upleveling platform. 

We are looking for top-notch, motivated engineers to come join our growing team at IK.

Who you are

• You have 2 - 7 years experience.
• You love the buzz of a highly productive and fast moving team.
• Strong product and design sensibilities and an obsessive attention to detail.
• You have a get-things-done attitude and deep empathy for users and fellow teammates.
• You can write testable, maintainable code that’s easy to understand.
• You love coding and look forward to taking on complex, abstract features.
• You don't care about front end, backend kinda titles. You like working anywhere in the "stack".
• You are looking to grow fast with a company that's on a rapid growth path.

What will excite us

• Previous startup experience or experience being part of early teams.
• Experience with the Django & Python universe.
• Experience with both Relational and NoSQL DBs.
• Competitive Programming experience.
• A keen desire to problem solve, brainstorm and debate during the interview.

What will excite you

• Complete ownership
• Experiment, fail and learn.
• High pedigree, high caliber team.
• Contribute to every area of our business. Have a real impact with your work.
• Top of the line compensation.

Requirements

• 3+ years of experience developing modular front-end components using HTML, CSS, JavaScript/Jquery, JSON and micro formats.
• 2+ years of experience in React.
• Played with Webpack and Modular architecture.
• Solid understanding of user-centered design principles.
• Experience in cross-browser compatibility.

Our interview process is designed to help you show the best version of yourself. Once your candidature is finalized, we'll send you a short video explaining the interview process.

Look forward to speaking with you soon!