Salesforce Consultant

Hi all, Greetings from Haloocom Technologies Pvt Ltd. We are looking for a strong and experienced International Sales Manager to manage and drive revenues in order to attain market leadership as the total telecom solutions provider in the circle, through growth, in terms of revenues, market share and profit, whilst complying with agreed budget, timescales and agreed policy guidelines as also with all regulatory norms.

Key responsibilities :

● Sell telecommunications products and services to both individuals and companies.

● Sell VoIP for corporate technology and communications systems.

● Build market position by locating, developing, defining, negotiating, and closing business relationships.

● Keep abreast of current technology trends.

● Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.

● Leverage the CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios.

● Book and install new lines/circuits/bundles/services to meet established monthly quotas.

● Design customised, cost-effective solutions for the client.

● Manage a territory using technology, prioritisation and time management skills.

● Submit pricing and pre-qualification requests reflecting the client's requirements.

● Maintain an updated database including all activities, partners, and opportunities with their current status.

● Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence.

● Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

● Present sales, revenue and expenses reports and realistic forecasts to the management team

● Identify emerging markets and market shifts while being fully aware of new products and competition status

Key skills and experience required :

● Bachelor's degree in related field with 1 to 3 years of experience (preferably from Telecom domain) with exposure to working in UAE, EGYPT, VIETNAM and PHILIPPINES markets

● Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

● Committed to continuous education through workshops, seminars and conferences

● Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

● Proficiency in all Microsoft Office applications.

● Ability to work as part of a team.

● Strong analytical and problem-solving skills.

● Excellent administrative and organizational skills.

● Effective communication skills.

● Proven ability to drive the sales process from plan to close

● Strong business sense and industry expertise

● Excellent mentoring, coaching and people management skills

● Driving License good to have

Job Summary:

SiGa Systems are looking for a skilled and motivated Software Developer with expertise in NetSuite API and ODBC integrations. The ideal candidate will design, develop, and maintain robust data integration solutions to seamlessly move data between NetSuite and external database systems. This role demands a deep understanding of NetSuite’s data model, SuiteTalk APIs, ODBC connectivity, and strong programming skills for data manipulation and integration.

• Key Responsibilities:1. NetSuite API DevelopmentDesign and implement custom integrations using NetSuite SuiteTalk REST and SOAP APIs.
• Develop efficient, scalable scripts using SuiteScript 1.0 and 2.x.
• Build and maintain Suitelets, Scheduled Scripts, User Event Scripts, and other custom NetSuite components.
• Troubleshoot and resolve issues related to NetSuite API connections and data workflows.
• 2. ODBC Data IntegrationSet up and manage ODBC connections for accessing NetSuite data.
• Write complex SQL queries and stored procedures for ETL (Extract, Transform, Load) processes.
• Design and execute data synchronization workflows between NetSuite and external databases (e.g., SQL Server, MySQL, PostgreSQL).
• Ensure optimal performance and data accuracy across systems.
• 3. Data Modeling & Database ManagementAnalyze NetSuite data models and design efficient schemas for target systems.
• Perform data mapping, transformation, and migration tasks.
• Ensure data consistency and integrity throughout integration pipelines.
• Monitor database performance and maintain system reliability.
• 4. Software Development & DocumentationWrite clean, maintainable, and well-documented code.
• Participate in code reviews and contribute to coding best practices.
• Maintain technical documentation, including API specs, integration flows, and data mapping docs.
• Use version control systems (e.g., Git) for collaboration and code management.
• 5. Collaboration & CommunicationWork closely with business analysts, project managers, and cross-functional teams to understand integration requirements.
• Provide technical guidance and regular progress updates to stakeholders.
• Participate actively in Agile development processes and contribute to sprint planning and retrospectives.

Candidate Profile:

• Strong understanding of PHP and Laravel Framework.
• Produce high quality code and experience with security implementations Identifying application security risks and Implementing security patches procedures.
• Strong hold on MySQL and experience on other SQL/No SQL databases.
• Hands on experience in Architecture and Design with experience in UML and Work-flow diagrams.
• Good knowledge on coding standards, unit testing.
• Strong hold on Data Structures and Algorithms.
• Expertise in building scalable & reliable systems.
• Good Experience in working with technologies like AWS.
• Strong problem solving and analytical skills.
• Able to architect large software from scratch.
• Team building and resource allocation.
• Should be able to work with the management to identify and address any issues that may impact the project.

Desired Candidate Profile

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge