About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Subodh Popalwar
Software Engineer, Memorres
About Rezo.AI
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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● Work on leads and convert them into retainers/projects.
● Strategic partnership development.
● Content partnership negotiation. .
What You Need?
● A minimum of 5 years of experience in business development.
● Has a network of marketing professionals in your region or across the country
● Strong understanding of content and creative industry
● Excellent communication and interpersonal skills.
● Bachelor's degree in Business, Marketing, or related field; MBA is a plus
If interested kindly share your updated cv at 82008 31681
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Designation: Java back-end developer
Experience:3-7yrs
Location: Chennai, Tamilnadu (Work from OFFICE)
Job description :
Must have skills
3 to 5 years
Java, Spring Boot, Hibernate, REST API
Design Patterns
SQL, Oracle, Table design
*Job Title:* Accounts Executive
*Location:* Kolkata
*Experience:* 3+ years
*Salary:* Market Standards
*Job Type:* Full-time
*About Us:*
Hiring Gem is seeking an experienced Accounts Executive. The ideal candidate will have a strong background in accounting, excellent analytical skills, and the ability to work in a fast-paced environment.
*Responsibilities:*
- Manage and maintain accurate financial records and accounts
- Prepare and review financial statements, reports, and budgets
- Analyze financial data to identify trends and areas for improvement
- Ensure compliance with accounting standards and regulatory requirements
- Manage accounts payable, accounts receivable, and payroll
- Coordinate audits and provide necessary documentation
- Develop and implement financial processes and procedures
- Provide financial insights to support business decisions
*Requirements:*
- 3+ years of experience in accounting
- Bachelor's degree in Commerce/Accounting
- Proficient in accounting software (Tally, etc.)
- Strong knowledge of accounting standards and regulations
- Excellent analytical, communication, and problem-solving skills
- Ability to work in a team environment
*What We Offer:*
- Competitive salary (market standards)
- Opportunities for professional growth and development
- Dynamic work environment
- Collaborative team culture
*Note:* Only shortlisted candidates will be contacted for further discussion.
Key Responsibilities
• School sales: Primary responsibility is to sell to schools and bring them onboard
o Tie up with schools and onboard them so that we can offer the plan to the parents in the school
o Negotiate and get into commercial agreements with schools
o Upsell our other payment products in the schools
• Stakeholder Management in Schools:
o Enable Jodo to liaison with the schools tied up with, for close to
everything from meeting the parents to doing events etc.
o Forge a strong relationship with the school management and principal
and be their first port of call on anything to do with finances
• Team Building- Build a high-quality sales team and lead it in that city
Description:
We are looking for an experienced and talented UI/Visual designer to design and shape unique, user-centric products and experiences on our app appealing to teenagers around the globe. You will be able to make deliberate design decisions and translate any given user-experience journey into a smooth, delightful and intuitive experience. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we'd love to meet you.
Ultimately, you’ll create both functional and appealing experiences that will help us grow our customer base.
Responsibilities:
-
● Work with the Product & UX team together to create end-to-end flows, wireframes, visual design mockups, iconography, illustrations, ui animations, prototypes, interaction models, and UI specifications across platforms - web and mobile applications.
-
● Create pixel-perfect visual designs with a good sense of aesthetics (typography, colors, and more). Have a keen eye and attention to detail, flows, exhaustiveness in states, etc.
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● Collaborate closely with engineers, communicate and monitor your designs, your vision, and execute it with perfection.
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● Collaborate with Product, Tech, and other Leads across Uable to drive meaningful and delightful designs.
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● Evaluate and set best UI practices and standards across Uable.
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● Work on design systems and a unified design language as Uable scales.
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● Manage design libraries and design systems with adherence to product
branding requirements.
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● Work with in-house UI designers, providing training and support when
necessary.
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● Work with the digital analytics team to assess the impact of all UI design and
usability changes.
Required:
-
● 5-8 years of experience with UI/product experience is a must (If you are/were a graphic designer and moved to UI/product design).
-
● Proven work experience as a UI/UX Designer or similar role
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● Portfolio of design projects
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● Up-to-date knowledge of design software like illustrator, sketch, Figma, XD,
prototyping tools like envision, and animation tools like after effects, etc
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● Team spirit; strong communication skills to collaborate with various
stakeholders
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● Good time-management skills
Good to have:
-
● Experimental and bold: An attitude that is experimental and open to trying out bold ideas, and drive unique and novel approaches, when required.
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● All additional skills are welcome: User experience design and processes, defining end to end flows, research, writing, programming, curiosity to tinker with new tools, video production and more.
-
● Hold other creative inclinations and hobbies that represent your unique personality.
• Determining project requirements and developing work schedules for the team.
• Delegating tasks and achieving daily, weekly, and monthly goals.
• Liaising with team members, management, and clients to ensure projects are completed
to standard.
• Identifying risks and forming contingency plans as soon as possible.
• Analyzing existing operations and scheduling training sessions and meetings to discuss
improvements.
• Keeping up-to-date with industry trends and developments.
• Updating work schedules and performing troubleshooting as required.
• Motivating staff and creating a space where they can ask questions and voice their
concerns.
• Being transparent with the team about challenges, failures, and successes.
• Writing progress reports and delivering presentations to the relevant stakeholders.
Technical Lead Requirements:
• Bachelor’s degree in computer science, engineering, or a related field.
• Relevant Management certification may be required.
• Experience in a similar role would be advantageous.
• Excellent technical, diagnostic, and troubleshooting skills.
• Strong leadership and organizational abilities.
• Willingness to build professional relationships with staff and clients.
• Excellent communication, motivational, and interpersonal skills
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript
NodeJS (Node.js)React.jsAngular (2+)AngularJS (1.x)
MongoDB-
Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
-
Binding of UI elements to JavaScript object models
-
Creating RESTful services with Node.js
-
Architect scalable web architectures
-
Work in a cross-functional team to deliver a complete user experience
-
Create Unit and Integration tests to ensure the quality of code
-
Be responsive to change requests and feature requests
-
Write code that is cross-platform and cross-device compatible
-
Ability to wear many hats and learn new technologies quickly
💻 High configuration laptop will be provided (Minimum is 16GB)
🛑 No bond / No contract / No guarantee required
🛑 5 days a week
⏱ Flexible timing
🏠 WFH or Office or Both (Hybrid)
👨🏫👩🏫 1-on-1 mentorship, code review, automated builds, automated code reports, and many industry standards for delivering quality code.
💸 Up to 10k stipend during internship.
NodeJS (Node.js)React.jsJavascriptMongoDBAt Smart Audit, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. We’re seeking a full-stack engineer who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. Here, you will take complete, end-to-end ownership of projects across the entire stack. Our ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and back end languages. You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact both the front end and back end architecture, and ultimately, deliver amazing global user experiences.
What do we expect:
- Experience in MERN Stack
- Passion for learning & solving challenging problems
- Hands-on role and huge potential to grow
- Saas experience and design skills are a huge plus
- Creative thinking
Visit http://www.smartaudit.co" target="_blank">www.smartaudit.co to know more
C#Java
Python
Follow CutshortSubodh Popalwar
Software Engineer, Memorres