
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Similar jobs
We're hiring an SEO Executive with 1-2 years of experience in on-page and off-page SEO. Join us immediately and help enhance our online presence!
Key Responsibilities:
- Keyword research and content optimization
- Link-building strategies
- Analyzing website performance
- Collaborating with content and marketing teams
Qualifications:
- 1-2 years of SEO experience
- Proficient with SEO tools (Google Analytics, Ahrefs, SEMrush)
- Ready to join immediately
- Must have expertise on both on-page and off-page activities
· Threat hunting experience is must.
· Familiarity with threat intelligence sources and frameworks (MITRE ATT&CK, Diamond Model, Cyber Kill Chain).
· Ability to proactively find cybersecurity threats and mitigate them.
· Knowledge about Advanced persistent threats and treat actors, their TTPs. Ability to recognize attack patterns and corelate them with specific threat actors.
· Ability to obtain as much information on threat behaviour, goals and methods as possible.
Knowledge of Analytics platforms for carrying out detailed analytics of obtained telemetry.
Developer – Full stack
· Full stack development experience for 1-2 years
· Implement new application features and improvements to existing features based on defined project requirements.
· Experience with React or Angular framework
· Familiarity of HTML5, CSS3, and JavaScript skills.
· Experience developing server side applications in at least Java 8.
· Experience with Spring Boot and REST APIs.
· Collaborate with cross-functional teams to design, develop and deploy new features and applications
· Ability to write and optimize SQL queries and database performance tuning
· Familiar using source control systems, preferably Git.
· Troubleshoot and resolve application bugs
· Passionate about developing high quality code that has been thoroughly tested.
· Strong written and verbal communications skills.
· Stay up-to-date with emerging trends and technologies in web development
· Implement automated testing and continuous integration and deployment processes
· Ability to learn quickly.
Good to have skills
· Python, Flask, Fast API knowledge
· Cloud knowledge – preferably AWS
· Understanding of graph database
· Familiarity with containerization technologies such as Docker and Kubernetes
Job Title: Content Writer
Location: Aliganj, Lucknow, Uttar Pradesh
Job Type: Full-Time, Onsite
Working Days: 6 Days/Week
Salary: ₹15,000 - ₹25,000 per month
Experience: 1-3 Years
Vacant Positions: 4
Job Description: We are seeking a talented Content Writers to join our team in Aliganj, Lucknow, Uttar Pradesh. The ideal candidate will have 1-3 years of experience in content writing and a strong grasp of English. You will be responsible for creating engaging and compelling content across various platforms.
Requirements:
- 1-3 years of experience in content writing.
- Excellent writing, editing, and proofreading skills.
- Ability to create content that is engaging and SEO-friendly.
- Strong research skills to produce high-quality content.
- Candidates must be based in or near Lucknow.
- Must have capacity of writing minimum 4k words per day.
Interview Process:
Only face-to-face interviews will be scheduled.
If you are passionate about writing and meet the above criteria, we would love to hear from you!
Apply Now!!
we are looking for resilient a resilient, emphatic BUSINESS DEVELOPMENT EXECUTIVE to contribute our company's growth
Do Your Thng is a creator-first tech platform gunning to democratise influence and help creators build the strongest online communities. We’re looking for enthusiastic and dynamic professionals with the urge to take responsibility & ownership and drive the task to completion.
The Product Intern is responsible for the product planning and execution throughout the Product Life Cycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with all required teams to ensure revenue and customer satisfaction goals are met. The Product Manager Intern’s job also includes ensuring that the product supports the company’s overall strategy and goals.
Responsibilities:
- Define the product strategy, roadmap, and own end-to-end product lifecycle.
- Be an good learner with respect to the competition
- Understand the business problem/void and craft a fitting product.
- Design, Develop and Deploy the product in close coordination with functional teams, with limited oversight.
- Dissect the requirements into user stories, Prioritize the backlog based on business value, and define acceptance criteria.
Requirements:
- Relevant experience in software delivery, with a focus on product delivery and roadmap planning including experience in Agile Development methodologies.
- Knowledge and focus on superb user experience [UX], aesthetics, and visual communication (Figma).
- Experience bringing a product from idea through to customer use and maintenance.
- Minimum of 0 - 1 years experience as a Product Manager working for a tech product, preferably on a mobile app
- Demonstrated success defining and launching excellent products
- Excellent teamwork skills
- Proven ability to influence cross-functional teams without formal authority
Assettrust Services, is one of the most reputed and trusted names in the field of real estate, mainly focus on the fundamentals of trust, transparency, and expertise. We provide the best quality service to our clients across an India. We as Assettrust services successfully ensure a brand name by offering world-class services at our clients who have trusted us throughout the process of finding their dream homes, and fix down the deed. Our team expert gives an extraordinary service for customer by the concept that purchasing or selling of a house is something other than a transaction, hence we influence progressive, innovation, and smart solution by analyzing the client needs and make them happy from pursuit till possession.
Educational & Skill-Set Qualifiers:
Education - Graduation/HSC qualified.
Excellent verbal and written communication skills.
Good Interpersonal skills, numerical and analytical ability.
Decision making skills.
Languages - English & Hindi/ Kannada/Tamil/Marathi preferred,
Shift Timing : 10 AM - 7 PM
Comfortable with working 6 days a week and the week off will be on weekdays.
Job Title: Relationship Manager / Senior Relationship Manager
Specific Responsibilities:
* Managing customers and fulfillment of clients requirements as per the JD.
* Candidate should be Accountable for his day - day goals and capable of handling his task
smartly.
* Should be a great leader and should set the pace on the work field to motivate others.
* Do daily basis updating and keep track of all active leads and ensuring towards closure as per the manager’s guidance.
* Communicating with target audiences and managing customer relationships.
* Be a great Leader & Team player when your presence is required.
Skill Required :
* Excellent communication & Negotiation skills.
* Critical thinking & Decision-making skills on required field of work.
* Passion For Organizational and Self growth.
-------------------------------------Looking for Immediate Joiners-----------------------------------------------
Purpose of the Role
To design and implement the Peak AI System - a new system of intelligence that allows companies to quickly harness the power of AI.
The Opportunity
Peak is a Decision Intelligence company - we are on a mission to help organisations use AI to make great commercial decisions, all the time. Just as importantly, we are also focused on building an amazing company - one where we truly value our people & culture, and strive to make an amazing and diverse place to work. Our recent Best Companies award & 3 star accreditation for being one of the top companies to work for is a testament to this.
We have ambitious plans over the coming years; to launch and lead a new category of technology (Decision Intelligence), expand our operations and create the best working culture possible. This is a great time to join Peak and the Engineering team, as we start the next stage of our global growth.
The Role
Based in Jaipur or Pune, you will be working in a collaborative team on cutting edge technologies in a supportive and dynamic environment. Ultimately you are responsible for building the CODI and on-boarding new clients - this involves:
- Developing a good understanding of the solutions which Peak delivers, and how these link to Peak’s overall strategy.
- Making suggestions towards shaping the strategy for a feature and engineering design.
- Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.
- Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too
- Acting as the Lead Engineer on a project. Helps ensure others follow Peak processes, such as release and version control.
- An active member of the team, through useful contributions to projects and in team meetings.
- Supervising others. Deputising for a Lead and/or support them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.
Required Skills and Experience
We are building a team of world class engineers in Jaipur / Pune, essentially we are looking for bright, talented engineers looking to work at the cutting edge of practical AI.
- Acquired strong proven professional programming experience.
- Strong command of Algorithms, Data structures, Design patterns, and Product Architectural Design.
- Good understanding of DevOps, Cloud technologies, CI/CD, Serverless and Docker, preferable AWS
- Proven track record and expert in one of the field - DevOps/Frontend/Backend
- Excellent coding and debugging skills in any language with command on any one programming paradigm, preferred Javascript/Python/Go
- Experience with at least one of the Database systems - RDBMS and NoSQL
- Ability to document requirements and specifications.
- A naturally inquisitive and problem-solving mindset.
- Strong experience in using AGILE or SCRUM techniques to build quality software.
- Advantage: experience in React js, AWS, Nodejs, Golang, Apache Spark, ETL tool, data integration system, certification in AWS, worked in a Product company and involved in making it from scratch, Good communication skills, open-source contributions, proven competitive coding pro
As well as doing great work we have created an award-winning, fun and exciting workplace that people love to be, we are looking for people to join us who share our values and are:
- Open - Always up for new ideas and able to take and give feedback in a positive way.
- Driven - sets high goals, doesn’t give up, and make sacrifices to ensure that their job gets done on time and meets/exceeds expectations.
- Curious - Aware of new technologies and uses them to make new improvements in the Engineering ecosystem.
- Smart - Innovative and thinks out of the box, in difficult situations finds a way to succeed no matter what
- Responsible - takes ownership of tasks given and has a strong work ethic.
About Peak
In an age when becoming AI and data-driven is one of the most important things businesses must do, it can also be one of the most challenging. That’s where Peak comes in; our CODI system sits at the heart of our client’s businesses, enabling the rapid unification, modelling and - most importantly - use of data - helping decision makers make great commercial decisions, powered by AI. All supported by our world-class data science team.
Founded in 2014, Peak has grown rapidly, in line with the world’s fastest growing SaaS companies, winning numerous awards and attracted significant funding to support the company’s ongoing investment in machine learning and AI technologies. All to further our mission to become the world’s leading AI System business.
Headquartered in Manchester, Peak also has offices in London, Edinburgh, Jaipur and Brisbane. Our clients include some of the world's leading retailers, manufacturers and well-known brands alongside highly innovative and tech-savvy businesses. Peak is an Amazon Web Services (AWS) Partner, and holds Machine Learning Competency and Retail Competency status.
We're DeepR Analytics (www.deepranalytics.com), a company based out of Toronto, Canada, that develops algorithmic trading solutions and products primarily focused on merging innovative trading algorithms with recent advances in machine learning algorithms such as deep learning and reinforced learning to automate trading and reap profits. We are continuously looking for disciplined professional C++ Software Developers familiar with Python as well. The C++Software Developers will work on the design, implementation, and enhancement of trading algorithms.
Responsibilities:
- Developing low latency trading algorithms for US Equities market in close coordination with the trade-strategy team
- Developing and maintaining large-scale, high-performance, robust software for management of high velocity and real-time market data
- Developing applications and software components to be reused across multiple products
- Designing, developing, and optimization of algorithms for quality & performance-optimized software development
- Contribute to architecture and technical design and implementation
- Developing and reviewing software requirements, designs, and test plans
- Documentation of existing and developing products
Desirable Skills:
- Familiarity with Design Patterns
- Ability to read/understand Python
- Familiarity with understanding, refactoring, debugging large C++ code repositories
- Familiarity with Git, Visual Studio, JIRA
Requirements:
- A B.Tech in Computer Science, Computer Engineering, or closely related field
- 3+ years of professional software development experience in C++
- Experience with large-scale, multi-threaded application development
- Experience designing APIs for consistency, simplicity, and extensibility
- Strong knowledge of object-oriented concept and design
- Ability to develop new approaches to complex problems
- Extensive experience with best practices in software development (code reviews, test automation/unit testing, version control)
- Well-developed written and verbal communication skills
- Familiar with working in both Linux and Windows environments.
- Willing to work in an afternoon shift (2:00 PM to 10:30 PM IST) Monday to Friday
Perks & Benefits:
- Cutting-edge work equipment.
- Two-way transportation
- Health Insurance for self & family
- Term Insurance for self
- Health and wellness benefits
Potential Benefits:
- Profit-Sharing Plan
- Employee Stock Ownership Plan










