
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Job Description : React Native Developer (Full Stack)
Location : Remote
Joining : Immediate
Summary :
We are looking for an experienced React Native Developer with full-stack development expertise and a proven track record of handling end-to-end project delivery. If you thrive in a fast-paced environment and enjoy working on impactful projects, we want to hear from you!
Key Responsibilities :
- Design, develop, and maintain cross-platform mobile applications using React Native.
- Implement backend services using Node.js, Express, or similar technologies.
- Handle end-to-end project delivery, including requirement gathering, design, development, testing, and deployment.
- Collaborate with cross-functional teams to ensure seamless integration of front-end and back-end systems.
- Optimize performance and ensure scalability for mobile and web applications.
- Debug, troubleshoot, and resolve technical issues promptly.
Requirements :
- 2+ Years of experience in full-stack development with a focus on React Native.
- Proficiency in JavaScript, TypeScript, Node.js, and RESTful APIs.
- Hands-on experience with databases like MongoDB, PostgreSQL, or MySQL.
- Strong understanding of mobile UI/UX design principles.
- Proven experience in delivering end-to-end projects.
- Familiarity with version control systems (e.g., Git).
- Immediate availability for joining.
Why Join Us?
- 100% remote work environment.
- Work on exciting projects with cutting-edge technology.
- Collaborate with a team of talented professionals.
Sholinganallur location: (Videocon D2H Process) (60 Open positions)
Process: Videocon D2H
Inbound voice process-Tamil
Should be flexible for rotational shifts
Male/Female candidates
Qualification: +2 Pass & above
Should reside near Sholinganallur locations Immediate joiners only
CTC: 11000/Fixed (No ESI & PF)
Address:
Tek Meadows Campus
Rajiv Gandhi Salai, Chennai, Tamil Nadu 600119.
Opp Accenture & Near Dollar Bus Stop
Job description
Responsibilities:
1) Develop a deep understanding of Morphedo's products and their applications across different industries.
2) Stay updated on industry trends, competitor products, and emerging technologies.
3) Engage with potential clients to understand their needs and requirements.
4) Conduct product demonstrations, presentations, and technical discussions with clients to showcase the benefits of our solutions.
5) Provide technical support and guidance throughout the sales process.
6) Collaborate with the product development team to tailor solutions to meet specific client needs.
7) Create proposals, quotes, and technical documentation as required during the sales cycle.
8) Build and maintain strong relationships with clients, understanding their long-term goals and challenges.
9) Act as a trusted advisor to clients, providing insights and recommendations on how Morphedo's products can address their needs.
10) Work closely with the sales team to work on strategies
11) Provide input for marketing campaigns, product positioning, and sales collateral development.
Requirements:
*Bachelors and Master Degree in Engineering or a related technical field.
*Proven experience in a technical sales role, preferably within the deep tech or engineering industry.
*Strong understanding of Engineering, Medical, IoT, AI, Aerospace & Defence, and/or Embedded Systems.
*Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences. *Ability to work independently and as part of a team in a fast-paced environment.
*Willingness to travel as needed to meet with clients and attend industry events.
- Maintain all records like Vouchers, Receipts, Bills, and Payments.
- Bank Reconciliation, Payment Collection.
- Monthly GST Working.
- Reconciliation of Sundry Debtors & Creditors
- Payment follows up by Telephonic & mailing
- Daily Stock maintains.
- Handling petty Cash Records.
- Maintain Sales Purchase Registers & Keep in Software properly
- Banking works like a Cheques issue for clearing Cash Deposit, NEFT, and RTGS
- Handling Day-to-Day Accounting
- Prepare Salary Statement, PF Account, Worker Salary, daily wages for Worker
- Finalization of Accounts, Statement of Accounts, Debtors Controls Accounts, Balance sheet Statement, Consumption Charts, Trial Balance, Fixed Assets.
- Tally Erp, Microsoft NAV ERP
Key Sills Required for Lead DevOps Engineer
Containerization Technologies
Docker, Kubernetes, OpenShift
Cloud Technologies
AWS/Azure, GCP
CI/CD Pipeline Tools
Jenkins, Azure Devops
Configuration Management Tools
Ansible, Chef,
SCM Tools
Git, GitHub, Bitbucket
Monitoring Tools
New Relic, Nagios, Prometheus
Cloud Infra Automation
Terraform
Scripting Languages
Python, Shell, Groovy
· Ability to decide the Architecture for the project and tools as per the availability
· Sound knowledge required in the deployment strategies and able to define the timelines
· Team handling skills are a must
· Debugging skills are an advantage
· Good to have knowledge of Databases like Mysql, Postgresql
It is advantageous to be familiar with Kafka. RabbitMQ
· Good to have knowledge of Web servers to deploy web applications
· Good to have knowledge of Code quality checking tools like SonarQube and Vulnerability scanning
· Advantage to having experience in DevSecOps
Note: Tools mentioned in bold are a must and others are added advantage
• Initiate growth by undertaking target market research and ensuring engagement to create brand awareness.
• Conceptualize interesting formats & content for social media platforms working closely with the design team.
• Tracking and reporting of post-performance and analytics.
• Monitoring analytics, brand growth and conversation metrics.
• Daily managing content – story and look behind Instagram.
• Curate trending ideas for Instagram stories and content.
• Work with the content team on creating engaging content mailers for the internal team as well as for clients.

What You'll Do
You will be part of our data platform & data engineering team. As part of this agile team, you will work in our cloud native environment and perform following activities to support core product development and client specific projects:
- You will develop the core engineering frameworks for an advanced self-service data analytics product.
- You will work with multiple types of data storage technologies such as relational, blobs, key-value stores, document databases and streaming data sources.
- You will work with latest technologies for data federation with MPP (Massive Parallel Processing) capabilities
- Your work will entail backend architecture to enable data modeling, data queries and API development for both back-end and front-end data interfaces.
- You will support client specific data processing needs using SQL and Python/Pyspark
- You will integrate our product with other data products through Django APIs
- You will partner with other team members in understanding the functional / non-functional business requirements, and translate them into software development tasks
- You will follow the software development best practices in ensuring that the code architecture and quality of code written by you is of high standard, as expected from an enterprise software
- You will be a proactive contributor to team and project discussions
Who you are
- Strong education track record - Bachelors or an advanced degree in Computer Science or a related engineering discipline from Indian Institute of Technology or equivalent premium institute.
- 2-3 years of experience in data queries, data processing and data modeling
- Excellent ANSI SQL skills to handle complex queries
- Excellent Python and Django programming skills.
- Strong knowledge and experience in modern and distributed data stack components such as the Spark, Hive, Airflow, Kubernetes, Docker etc.
- Experience with cloud environments (AWS, Azure) and native cloud technologies for data storage and data processing
- Experience with relational SQL and NoSQL databases, including Postgres, Blobs, MongoDB etc.
- Familiarity with ML models is highly preferred
- Experience with Big Data processing and performance optimization
- Should know how to write modular, optimized and documented code.
- Should have good knowledge around error handling.
- Experience in version control systems such as GIT
- Strong problem solving and communication skills.
- Self-starter, continuous learner.
Good to have some exposure to
- Start-up experience is highly preferred
- Exposure to any Business Intelligence (BI) tools like Tableau, Dundas, Power BI etc.
- Agile software development methodologies.
- Working in multi-functional, multi-location teams
What You'll Love About Us – Do ask us about these!
- Be an integral part of the founding team. You will work directly with the founder
- Work Life Balance. You can't do a good job if your job is all you do!
- Prepare for the Future. Academy – we are all learners; we are all teachers!
- Diversity & Inclusion. HeForShe!
- Internal Mobility. Grow with us!
- Business knowledge of multiple sectors


Job Description For PHP/Laravel Developer
We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Desired Technical Skills :
- Excellent skills in PHP, MySQL and Javascript
- Knowledge of any MVC framework Laravel, Codeigniter etc.
- Strong object-oriented programming skills
- Good understanding of both front-end and back-end web development.
- Knowledge of eCommerce is a plus point.
Professional Skills:
- A team player with good communications
- Ability to solve problems quickly and efficiently
- Great aptitude and attitude towards learning
- Take full responsibility for task/project execution
- Ability to prioritize own work and respect deadlines
Benefits:
Work From Office Only
Flexible day shift
Alternate Saturday Working
Paid Leave
Salary-No Bar for deserving
Location-Mohali
Experience-3 years Minimum
Immediate joiner/15 days Preferred.
*No Work From Home
- Proven experience of Talent Acquisition especially in OPT Recruiting
- Must be able to improve the student networking and help the students understand about the training and placement program.
- Should have proper understanding of visa status like F1, CPT, OPT, H4 EAD, H1B and GC etc.
- Good understanding and ability to pool student contacts through USA Job Portals and social networking.
- Knowledge using any ATS-Applicant Tracking System. Well-Versed with USA Geography Act as a liaison between candidate and management.
- Understanding of Niche IT skills in market and must be able to educate students.
- Excellent communication skills, time management skills and negotiation skills

