
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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We are seeking a skilled Senior UI Developer to join our dynamic team. The ideal candidate will have extensive experience in designing and developing user-friendly, visually appealing, and responsive web interfaces. You will work closely with UX designers, backend developers, and product managers to translate design concepts into functional UI components while ensuring high performance, scalability, and accessibility.
Key Responsibilities:
Design and develop scalable, responsive, and performant user interface components.
Define and enforce UI coding standards, best practices, and guidelines.
Collaborate with UX designers to translate wireframes and prototypes into high-quality code.
Work closely with product managers to understand requirements and translate them into technical solutions.
Mentor and coach UI developers, providing guidance and support on technical challenges.
Conduct code reviews to ensure code quality, performance, and adherence to design principles.
Stay updated with the latest UI trends, technologies, and best practices.
Drive innovation and continuous improvement within the UI development process.
Required Skills and Qualifications:
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience).
Proven experience (>8 years) as a UI developer with expertise in HTML5, CSS3, JavaScript/TypeScript
Proven experience in front-end frameworks React (must), Angular(good to have), Vue.js(good to have).
Solid understanding of responsive web design, accessibility, and cross-browser compatibility.
Strong problem-solving skills and ability to troubleshoot complex issues.
Excellent communication skills with the ability to collaborate effectively with cross-functional teams.
Experience with version control systems (e.g., Git) and CI/CD pipelines.
Experience with UI testing frameworks and tools (e.g., Jest, Cypress) is a plus.
Knowledge of UX design principles and familiarity with UX design tools (e.g., Sketch, Adobe XD) is desirable.
Ability to prioritize and manage multiple tasks in a fast-paced environment. Experience building a UI for multi-tenant SaaS platform. Experience building UI with user level customization, feature flags Experience optimizing for performance and faster Time To Frist Byte and streaming.
We are looking for a Senior UI Developer who is expert in React and good to have other frameworks like Angular etc (but not a must) and who can guide the rest of the UI team and interface with cross functional teams
Job Types: Full-time, Permanent
Immediate Joiners Preferred. Notice Period - Immediate to 30 Days
Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".
Only applications received via email will be reviewed. Applications through other channels will not be considered.
Overview
adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
The client’s department DPS, Digital People Solutions, offers a sophisticated portfolio of IT applications, providing a strong foundation for professional and efficient project management, both globally and locally, for a well-known German company listed on the DAX-40 index, which includes the 40 largest and most liquid companies on the Frankfurt Stock Exchange. The test center as part of DPS is responsible for the areas of "Testing" and "Requirements Engineering," focusing on quality assurance for changes in the system landscape according to customer requirements.
For new a project, we are seeking a talented requirement in engineer with testing abilities to join our dynamic team. In this role, you will handle the definition and quality assurance of requirements for various procedures, including bug fixing, maintenance of existing components, functional or technical enhancements (change requests). The project is about to create a global solution for payroll validation processes related to customer payments. It involves data from various systems, leading to complexity. Currently, manual work is time-consuming and error prone. Your responsibilities will include collecting and documenting requirements from, transforming the results to developable epics and user stories and defining test cases for ensuring a correct implementation.
Responsibilities:
The Requirements Engineer collects, analyzes, transforms the Requirements of the Software. It is required to communicate with different levels of stakeholders and keep track of the requirements.
Requirements Elicitation:
Gather requirements from stakeholders by using interviews, workshops, surveys, and other techniques.
Requirements Analysis:
Analyze requirements to ensure they are clear, complete, and feasible.
Reflect to stakeholders, transformation to user-stories.
Requirements Modeling:
Use modeling techniques such as flowcharts, data models, and prototypes to visualize requirements, like UML, BPMN; Draw.io, Conceptboard.
Requirements Documentation:
Create detailed documentation of requirements and functional specifications by using for example Confluence, Jira, Draw.io, SharePoint, Concept-Board.
Requirements Management:
Track and manage changes to requirements throughout the project lifecycle by versioning, tracking from Requirements Documentation through the userstories up to testing.
Stakeholder Communication:
Ensure that the documented requirements meet the needs of stakeholders and align with project goals.
Regularly communicate with stakeholders to clarify requirements and resolve any issues.
Be able to talk on many different levels, from Business to Tech/Development and Testing.
Quality Assurance:
Collaborate with the QA team to ensure that requirements are testable and that the final product meets the specified requirements.
Refinements with Testers.
Defect Management.
Requirements:
Proficiency in requirements engineering, ideally IREB certified (Advanced).
Strong analytical skills and good abstraction ability (Advanced).
Result-, goal-, and service-oriented work approach (Advanced).
Independent working style, adherence to deadlines (Advanced).
Fluency in both technical and business languages (Advanced).
Excellent communication skills.
Good knowledge in using modelling tools and languages such as UML or BPMN.
Good knowledge in usage of tools like Confluence, Jira, Draw.IO, Conceptboard/Miro.
Understanding of IT interfaces (technologies, data transfer e.g., Web Service, File) (Basic).
Knowledge of IT security and data protection concerning IT applications and documents (Advanced).
Experience with system and integration tests as well as regression test concepts (Advanced).
Experience in agile processes (Basic).
Skills & Requirements
Requirements engineering, IREB certification (Advanced), Analytical skills, Abstraction ability, Goal-oriented approach, Independent working style, Adherence to deadlines, Technical and business language fluency, Communication skills, UML, BPMN, Confluence, Jira, Draw.io, Conceptboard, Miro, IT interfaces, Data transfer (Web Service, File), IT security, Data protection, System and integration testing, Regression testing, Agile processes.
Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.
We are a growing team of 180+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at Appitsimple Infotek.
URL: https://appitsimple.com/about
Check: SoftwareSuggest : https://www.softwaresuggest.com/
Established in 2014, SoftwareSuggest helps discover top Business Software & Service Providers. It just so happens to be the largest privately-held platform of its kind in India, and the fastest-growing one.
Here, at SoftwareSuggest, we list, review, compare and provide free consultations for business software and services. Our goal is to match your business needs with the right software.
Monthly traffic of over 300000 unique visitors
12794 software listed across 425 categories
357,551 businesses (and counting!) have used SoftwareSuggest to find the perfect software for their exact requirements.
Sales Development Representative Responsibilities:
- Developing sales strategies to draw in potential buyers or to solicit new potential customers.
- Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
- Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
- Presenting product information to customers once you have identified their needs.
- Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
- Following up with potential customers who expressed interest but did not purchase any goods or services.
- Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
- Collaborating with sales executives to ensure the company's goals and targets are met.
Benefits
Permanent Work From Home
Five Days Working
Lucrative Incentives
Regards,
Kiran Guwalani
Required Skills: Angular 11/12, .NET framework, .NET Core, Web APIs, Web Security,
Microservices, Event driven architecture, Clean Code and 12 Factor principles, Azure
PaaS services experience, public facing web application development, web analytics,
Bootstrap v5, Angular Material, jQuery, HTML/CSS, SQL Server, Transact-SQL, Azure
SQL
Experience working with software design, software development life cycle, and
development methodologies and implementation
Experience working with product systems design principles
Experience working with appropriate programming languages, operating systems,
hardware and software
Experience working with company application development policies and procedures
Experience working with company software and hardware products and related
business issues that may impact overall business plans
The Role
Provides project leadership to team on small to medium-sized projects in areas such as product development, research, process development and organizational development. Work collaboratively with Project Management Leader to run the projects smoothly and Keeps management and stakeholders informed of schedules, priorities, and problems. Prepares and executes translation projects. Does not typically have management responsibilities such as hiring, performance appraisals, and pay reviews; however, may assist with such decisions and activities.
How You Will Make an Impact:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Leads project team to ensure that projects are completed on time and according to requirements.
- Continuously monitors progress and risks and promptly acts to resolve issues, escalating if needed.
- Facilitates communication upward and across project teams including project status, risks, justifications for variances.
- Serves as a focal point for other departments on project status or other project information.
- Develops, maintains and communicates Project Plans and executes projects according to the developed plans.
- Performs Internationalization and translation project intakes and coordinates findings with development teams.
- Performs technical translation project preparations, project execution and translation deliveries.
- Assigns project team and/or ensures that the project team assigned has skills and qualifications needed.
- Other duties as assigned.
What you Bring to the Team
- Bachelor's degree in business, software engineering or computer science, or equivalent.
- Overall 5 - 7 Years of experience in Project management.
- Required 2-5 years of technical experience in software development and/or software project management and/or translation project management.
- Ability to prioritize projects and activities to ensure completion of projects on time and within budget.
- Good management skills with knowledge of software translation processes and their interdependence.
- Good knowledge of translation processes like technical preparation, translation execution, QA.
- Excellent organizational, analytical, decision making and communications skills.
- Excellent skills in presentation/spreadsheet/collaboration software.
- Familiar with Project Management tools.
- Excellent English skills, verbal and written. Fluent in at least one other language.
Selected intern's day-to-day responsibilities include:
1. Work with the on-site Social Media Manager to create and implement campaigns
2. Develop content calendars on a weekly and monthly basis for company brands
3. Monitor analytics with social media team to identify viable ideas
4. Create engaging blog and social media content
5. Assist in the general distribution of press releases and media alerts
6. Provide support to our marketing team at live and online events
- Managing goals, KRAs for the Collections & Operations team of 10-15 people
- Leading collection & operations strategy over dialler for better customer engagement & collection efficiency
- Driving visibility and actionability through Data & MIS reports for the Ops & collections team to lead higher operational efficiencies
- Monitoring call quality & drive customer call NPS through the team
- Engaging with external lawyers/ external vendors to promote specific legal/ non-legal campaigns
- Ideating, Creating & Implementing new campaigns and collaborating with Tech/ data science team to drive conversion and collections
What you need to have:
- MBA preferred with experience in start ups in similar domain
- 2+ experience in Collections Operation and Strategy is a must
- Should have managed a team of similar size in the past
- Structured communication & thought process
Senior PHP Developer
Experience: 1 year to 5 years
Although salary is not a constraint for a deserving candidate
We are looking for 1.5 yrs+ experienced candidates proficient in PHP/ MySQL to develop Websites and web applications. The desired candidate would be involved in the full software/ website development life cycle starting from requirement analysis to testing. The candidate should be able to work in a team or should be able to handle projects independently.
Job Responsibilities: -
- Hands-on experience in Core PHP along with working exposure in XHTML, HTML 5, JavaScript, CSS, Ajax, jQuery, bootstrap, APIs.
- PHP Scripting with MVC architecture Frameworks like Codeingnator and Laravel.
- Should take responsibility to develop a website and Web-Based Application using Open Source systems.
- Knowledge of Linux, Web application development, Quality software development.
- Optimizing MySQL Queries and databases to improve the performance.
- Excellent conceptual, analytical, and programming skills.
- Knowledge of Object-Oriented Programming (OOPS) concepts with Smarty and AJAX.
- Should be well versed with OS: Linux/ UNIX, Windows (LAMP and WAMP)
Good experience in Relational Database Management Systems, Database design, Normalization. - Preference will be given if you hold working knowledge with Open Source like WordPress, Shopify, and other open-source eCommerce systems.
- Good communication skills (spoken/written) will be a plus.
- Must be technically and logically strong.
Job Type: Full -Time
Education:
BE/ B. Tech/ BCS/BCA/ M. Tech/ MCA/ MCS/ MCM
Working Hours: 9:00 AM to 6:00 PM
Requirements:








