About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with the sales team to identify and grow opportunities within the territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or a relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Shubham Vishwakarma
Full Stack Developer - Averlon
About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Company social profiles
Similar jobs
Job Summary:
We are seeking a Technical Operations Engineer with expertise in Linux system administration, AI-Enhanced troubleshooting and cloud-based troubleshooting. This role involves deploying, configuring, and troubleshooting systems both on-site and remotely, ensuring seamless operations for clients.
Key Responsibilities:
System Administration: Install, configure, and maintain Linux-based systems.
Client Support: Provide on-site and remote troubleshooting for network and system issues.
Cloud Deployment: Deploy and configure cloud-based solutions and virtual machines.
File Management: Handle OVA, OVF, VHD, and system deployment files.
Automation & Security: Implement scripts for automation and ensure system security.
AI-Enhanced Troubleshooting: Utilize AI and machine learning-driven platforms for advanced troubleshooting and predictive maintenance.
Qualifications & amp; Skills:
1+ years of experience in technical operations, system administration, and
troubleshooting.
Proficiency in Linux, networking, and cloud platforms (AWS, Azure, etc.).
Experience in PHP-based cloud integrations and basic scripting (Bash, Python, etc.).
Strong problem-solving and communication skills.
React.js
NodeJS (Node.js)
NextJs (Next.js)
PostgreSQL
Amazon Web Services (AWS)Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 200+ employees & helping 1000+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding including our latest Series B round.
The Role
As a Technical Leas Full Stack Engineer at Sprinto, you will play a pivotal role in our dynamic and collaborative team. You are not just a coder; you are a problem solver and a versatile programmer who thrives in a cross-functional environment. The role requires hands-on experience and a willingness to contribute across various aspects of the development process.
Responsibilities
- Utilize your extensive programming experience, with a minimum of eight years in a professional setting, preferably within a small team.
- Demonstrate flexibility by not adhering strictly to a specific programming language, editor, or libraries. Embrace a holistic approach to software development by seamlessly transitioning between frontend, backend, and infrastructure tasks.
- Lead the team in technical guidance and architectural decisions, providing mentorship and direction to other engineers.
- Assume a leadership role during system challenges and contribute to effective problem resolution.
- Apply a discerning eye to identify and address premature over-engineering, ensuring projects progress efficiently. Recognize the long-term consequences of programming choices and navigate trade-offs to optimize solutions.
- Understand that code serves the business/customer problem it aims to solve. Thrive in making informed trade-offs that efficiently address these problems.
- Drive the development of best practices, coding standards, and architectural principles within the team.
- Foster a collaborative and inclusive engineering culture, encouraging continuous learning and professional growth.
Requirements
- A minimum of eight years of professional programming experience, preferably within a small team environment.
- Proven ability to work across boundaries, be it frontend, backend, or infrastructure. Avoid pigeon-holing and embrace a holistic approach to software engineering.
- Recognized by peers for technical expertise and leadership in making architectural decisions. Being the go-to person in challenging situations within your current team.
- Ability to identify premature over-engineering and foresee long-term consequences of programming choices. Make informed decisions to optimize project timelines and outcomes.
- Understanding that code is a tool in the service of solving business/customer problems. A willingness to make trade-offs that efficiently address these issues.
- While not mandatory, familiarity with our tech stack (Node.js, Next.js, React, Relay, Apollo-GraphQL, Postgres, Heroku) is a bonus. Share your insights on the pros and cons of our tech stack in your application.
- Proven experience in leading and mentoring other engineers, fostering a collaborative and productive team environment.
Benefits
- Remote First Policy
- 5 Days Working With FLEXI Hours
- Group Medical Insurance (Parents, Spouse, Children)
- Group Accident Cover
- Company Sponsored Device
- Education Reimbursement Policy
The responsibilities of the role are per the below:
● Sales: Provide information & value proposition to prospective customers thereby converting leads into paid customers.
● CRM: Actively use & update the CRM tools to ensure data accuracy of reports & smooth transition of leads between
teams.
● Feedback: Provide customer feedback to the founding team.
The role is based in Bangalore, India. The role will be required to work out of the office in Indiranagar.
What do we need?
The ideal candidate is someone who –
● Has 1+ years of experience in a sales role.
● Has excellent communication & influencing skills
● Disciplined & follows processes
● Is customer-oriented and never over-promises
● Is a team player, works well in groups & optimizes for the team
● Is comfortable with ambiguity
If you meet the above criteria, please send us –
● A resume introducing yourself, your past achievements and why you are suited for this role
Role & Compensation
There are 3 roles we are hiring for. Compensation is INR 20,000 (fixed) + INR 10,000 (performance-based variable pay) per
month.
Work Days & Timings
We have a 6-day working week. There will be a need to cover 8 am to 9 pm from Monday to Sunday. The 3 member team will
rotate to ensure that these business hours are covered while they get 1 day of the week off.
What’s in for you?
1. Be part of the founding team
2. Work with the most experienced founders from the industry & to learn from the best.
3. Accelerated Career Growth opportunities
4. Be part of innovation in the space of performing arts.
5. Be part of a growing organization and grow with the organization.
PHP
CodeIgniter
LaravelAmazon Web Services (AWS)We are looking for a Sr. PHP Developer responsible for managing backend services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions
Skills And Qualifications
- Strong knowledge of PHP web frameworks especially Codeignitor
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object oriented PHP programming
- Understanding accessibility and security compliance
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Familiarity with SQL/NoSQL databases and their declarative query languages
- Proficient understanding of code versioning tools, such as Git
Experience
- Minimum 4 years of experience
- IT service background is plus
NodeJS (Node.js)React.js
Angular (2+)
AngularJS (1.x)
MongoDBWhat is ‘searce’
Searce means ‘a fine sieve’ & indicates ‘to refine, to analyze, to improve’. It signifies our way of working: To improve to the finest degree of excellence, ‘solving for better every time. Searcians are passionate improvers & solvers who love to question the status quo.
The primary purpose of all of us, at Searce, is driving intelligent, impactful & futuristic business outcomes using new-age technology. This purpose is driven passionately by HAPPIER people who aim to become better, every day.
What we do
Searce is a modern tech consulting firm that empowers clients to futurify their businesses, leveraging Cloud, AI & Analytics.
- We are a category-defining niche’ cloud-native technology consulting company, specializing in modernizing (improving, automating & transforming) the full scope of infra, app, process & work.
- We partner with clients in their ‘beyond x’ journey to drive intelligent, impactful & futuristic business outcomes.
- We are the most preferred tech partner of choice when it comes to ‘solving for better for the new-age tech startups & digital enterprises, leading disruption in their industries.
- Our Service Offerings: We offer Advanced Cloud, Data & App Modernization, Cloud Consulting, Management & Improvement (DevOps, SysOps & Cloud Managed Services), Applied AI & Analytics services.
- As one of the top 5 niches’ full-scope global partners for Google Cloud & a preferred partner for AWS, we are the most preferred ‘engineering-led tech company of choice when it comes to solving complex business problems.
Roles & Responsibilities:
- Own product development - This includes setting up and managing weekly sprints to deliver on product goals
- Work closely with product management to define project scope, priorities, and timelines
- Highly technical, hands-on hacker and an effective people manager.
- Roll up the sleeves and code alongside the team.
- The primary interface for the engineering team to the business users and clients.
- Expand existing, and implement industry-best software engineering practices.
- You will hire, manage and mentor - Retain & lead engineering talent & geeks to expand a cohesive and powerful team
- Strive for excellence in customer experience, technology, methodology, and execution
- Enjoy providing frequent and constructive feedback.
- Define and influence product roadmap and deployment strategy
- Architect and implement new features that increase engagement
- Ensure the technical feasibility of UI/UX designs.
- Collaborate with other team members and stakeholders.
- Review and optimize app usage by monitoring key metrics and rectifying the issues proactively.
- An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology
Our technology stack is sane and the role requires strong demonstrated experience and understanding of the below technologies:
Qualification
- Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s or Master’s degree in Engineering (Computer Science).
- Or else, you should be programming from 12. For us, the latter is better as it shows you have a programming mindset. We will find you faster if you specify the latter in some manner. :)
- 3-6 years of relevant work experience.
- Proficient understanding of MongoDB, Express.js, React Js, Node.js
- React Hooks and Lifecycle methods: In-depth understanding is necessary
- Redux: Should be able to create, update and manage
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS.
- Proficient understanding of client-side scripting and JavaScript,TypeScript, JavaScript frameworks , including jQuery, MySQL & NoSQL.
- Good understanding of asynchronous request handling, partial page updates, and AJAX.
- Proficient understanding of code versioning tools, such as Git / Bitbucket / SVN.
- Experience working and building RESTful APIs.
Xotiv Technologies (www.xotiv.com) is all about Passion, Excellence, Innovation and Flexibility in the software development services and solutions. We offer world-class service across all the niche segments to all clients across the globe with traditional or agile methodologies enabling the complete service that includes IT consulting, testing, user interface design and offshore software development. Our team has the complete expertise and capabilities across various sectors.
Job Description:
- End to end IT recruitment (Must have 2+ Years of Experience in IT organization OR IT Recruitment)
- Payroll and attendance process.
- Onboarding, orientation of new employees.
- Contribute to performance management, appraisal cycles and performance improvement plansCreate a vibrant, fun, learning, and gr
- owth-oriented culture.
- Ensuring accurate and timely payroll data processing of new employees and full and final settlements of resigned employees.
- Maintaining Employee data and personnel files, Leave records
- Developing & implementing HR Standard Operating Procedures & Policies
- Conducting employee engagement activities
- Handling Admin Role (Petty Cash/Vendor Management)
Requirements:
- Excellent communication skills
- Able to work under Pressure.
- Should be MBA.
-You have experience of testing a range of mobile applications and defining mobile testing strategies
-Proficient in end-to-end testing for both Android and iOS applications (React Native)
-Experience in creating test automation flows(UI/API), preferably Mobile.
-You have a good eye for performance, usability and pixel perfect displays
-Has experience working in product teams, more specifically mobile and web consumer facing products
-Experience using CI/CD tools is a plus
Experience : 5+ years
Location : Bangalore (Work from home till situation is normalized)
Role:
- Creating animations and particle systems
- Integrate animation in unity
- Mentor, guide and supervise the 2D animation team
- Solve the creative and technical challenges
- Review all the 2D Animation
- Client communication and implementing the animation requirement
- Train the existing animation team
- Give direction to the animation team
Requirements:
Must have:
- An ideal candidate should have 5 years' experience in game animation
- Strong understanding of the animation principles
- Relevant experience as an animator with a track record of creating appealing character
and object animations, preferably in unity
- Experience in special effects and particle tools
- Comfortable with stylized art
- Must thrive in a self-directed and fast-paced environment
- Excellent verbal and written communication skills
- Experience of delivering the Unity Animation files to Client
- A portfolio demonstrating all aspects of your skill is required
Good to have:
- Be precise and detailed oriented
- Experience on at least 2-3 AA / AAA Titles
- Follow the latest industry development and stay up to date on corporate competitors
- Knowledge of storytelling through timing, posing, and composition.
Responsibilities:
- Directly impact revenue generation Advise patients about the service through
structured discussions.
- Understand Patient profile & problems to explain the benefits of our services. Hand
holding the patients throughout their journey
Job Requirements:
- BTECH or Any graduate + MBA.
- 1 - 4 years of prior B2C Sales experience
- Should have worked in a target based profile
- Hustle & get things done attitude.
- Be open to work in a crazily moving head start-up environment
About Us :-
Brief about Pristyn Care :
- Pristyn Care is a Series-C Sequoia funded Healthcare Startup. Founded by a team of Ex-Max
& Medanta Doctors & Ex-UrbanClap, Mobikwik folks. We are disrupting the surgical
ecosystem. In 5 years, we aim to be the largest distributed (full stack) surgery platform in
India.
- A team of 550+ today with folks from pedigree backgrounds, we are looking to bring
onboard teammates who can bring in the hustle and problem-solving attitude to help build
Pristyn into a formidable company.
- Pristyn Care is focused on building a healthcare ecosystem delivering surgical care, hospital
admission, doctor's consultation, pre and post-surgical follow-ups and hassle-free insurance
claims.
- We built an asset-light healthcare ecosystem of 70+ clinics and 250+ partner hospitals
across 20 cities. The platform claims to have over 90 in-house super-specialty surgeons with
expertise in general surgery, ENT, urology, gynecology, Opthal, vascular, and cosmetic
surgeries
- Computer assembling and dis -assembling.
- Hardware troubleshooting of desktop, laptop, server machine.
- Microsoft Windows Servers (2008,2012, 2016 ) operating system installation and troubleshooting
- Microsoft Windows ( XP, 7, 8, 10) operating system installation and troubleshooting.
- Various email client installation and troubleshooting.
- Development software (.Net Framework, MS SQL server / client, Visual studio) installation and troubleshooting.
- Linux ( Ubuntu, CentOS ) installation and troubleshooting. ( Mandatory )
- Various software installations on linux platform.
- Network LAN and WAN troubleshooting.
- VPN management
- Knowledge of Virtualization
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon