What will you do?
●Improve customer service experience, create engaged customers, and facilitate organic growth
●Take ownership of customers’ issues and follow problems through to resolution
●Develop service procedures, policies, and standards
●Keep accurate records and document customer service actions, and discussions
●Analyze statistics and compile accurate reports
●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment
●Keep ahead of the industry’s developments and apply best practices to areas of improvement
●Adhere to and manage the approved budget
●Maintain an orderly workflow according to priorities
You should apply if, you have
●Verbal and written proficiency in English and Vietnamese
●1-2 years of proven working experience in customer-facing roles
●Excellent knowledge of management methods and techniques
●Working knowledge of customer service software, databases, and tools
●Awareness of the industry’s latest technology trends and applications

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Immediate job opening for Nodejs with React & Typescript for 6 location with an experience of 4-8yrs.
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• Master’s/Bachelor’s degree in Computer Science, Computer Engineering (BE/MCA/BCA)
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As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
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