Customer Success Manager (Vietnamese speaking)

Key Responsibilities:

Develop and maintain backend applications using FastAPI, Django, Flask.

Design and implement RESTful APIs with API Gateway, rate limiting, and documentation.

Work with databases such as SQLite, SQL, MySQL, Redis for efficient data management.

Integrate and manage third-party APIs, including payment gateways.

Deploy and manage applications using Docker, Git, Nginx, Celery, Linux, and Windows environments.

Ensure security best practices including JWT, OAuth, API security, input validation, and reverse proxy configuration.

Monitor, troubleshoot, and optimize application performance.

Implement AI/ML models and WASM technology for specialized use cases.

Work collaboratively with frontend developers (JavaScript, HTML5, CSS3, Bootstrap).

Required Skills & Qualifications:

Strong proficiency in Python, with expertise in FastAPI, Django, and Flask.

Experience in RESTful API design, API security, and third-party integrations.

Hands-on experience with databases (SQLite, SQL, MySQL, Redis) and data processing.

Proficiency in Docker, Git, Nginx, Celery, and system administration (Linux/Windows).

Strong understanding of JWT, OAuth, API security, and reverse proxy configurations.

Experience with video compression, AI/ML implementation, and WASM technology is a plus.

Knowledge of JavaScript, HTML5, CSS3, Bootstrap for seamless backend integration.

Strong problem-solving skills and ability to debug complex issues.

Bachelor's/Master’s degree in Computer Science, IT, or a related field (or equivalent experience).

Responsibilities:

• Your primary focus will be developing interactive Vue js applications.
• You will ensure that you produce robust, secure, modular, and maintainable code.
• You will coordinate with other team members, including backend developers and UX/UI designers.
• Developing web applications using Vue.js
• Building modular and reusable components and libraries
• Optimising your application for performance

Requirements:

Frontend:

• Proficient with the JavaScript language and its modern ES6+ syntax and features
• Proficient with Vue.js/React framework and its core principles such as components, reactivity, and the virtual DOM
• Familiarity with the Vue.js or React ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
• Good understanding of HTML5 and CSS3, including Sass
• Understanding of server-side rendering and its benefits and use cases
• Ability to write efficient, secure, well-documented, and clean JavaScript code
• Experience with both consuming and designing RESTful APIs

Backend:

• Experience as a Python Developer for 2+ years
• Expertise in Python framework Django/Flask, creating & use REST API, object-relational mapping (ORM)
• Experience in AWS, GIT, CI/CD Pipelines, and unit testing

• Lead the end-to-end product lifecycle, from conceptualization to delivery, for next-gen AI solutions on our codeless platform
• Collaborate closely with cross-functional teams, including engineering, design, and marketing, to define product requirements and roadmap.
• Conduct market research and analysis to identify emerging trends, customer needs, and competitive landscape in the AI and software industry.
• Prioritize features and enhancements based on business objectives, user feedback, and technical feasibility.
• Track and analyze key performance indicators (KPIs) to measure product success and iterate on strategies for continuous improvement.
• Act as a subject matter expert for the product, providing guidance and support to internal teams and external stakeholders.
• Assist in the identification and implementation of process improvements to optimize project delivery and efficiency.
• Communicate project progress, findings, and recommendations to stakeholders through reports, presentations, and meetings.
• Work closely with mentors and senior team members to enhance technical skills and knowledge in AI and software development.

Hardly are we searching for professionals with experience in the travel and tourism industry alone.

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and services Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Hello 

Job Description - Product manager

Experience - 1 - 3 years

Job Location - Vashi, Navi Mumbai

Skills Required - Product Management, Product Strategy, Product development, Business Analysis, Agile/Scrum, Product Lifecycle Management (PLM)

Role description: Primary responsibility of the role would be to define the product roadmap & backlog, work with business and functional teams to design and implement changes that drive user acquisition, user experience & monetization.

Key responsibilities:

· Lead a development team to implement product changes while working collaboratively with multiple stakeholders like Design, Sales, Operations & Management.

· Analyze data to derive product & business insights and use them to strategize changes.

· Analyze data to derive product & business insights and use them to strategize changes.

· Iteratively improve on the product by running tests.

· Be responsible for prioritization of features based on an assessment of business impact & effort.

· Report findings & periodic reviews with Management.

· The ideal candidate would have the following qualities Understanding and experience of Digital Product Development Life Cycle.

· Excellent business analysis & problem-solving skills.

· Result-driven, goal-oriented work ethic.

· Customer empathy, ability to think from the user's point of view.

· Excellent written and verbal communication, including technical writing skills.

· Understanding of technology and exposure to software coding.

· Experience in Business Requirement Specification documentation/product backlog (Epics, User stories).

· Experience of working in an agile environment is preferred.

· Understanding of user experience (UI/UX).

· Product development experience including experience in digital product building/tech delivery is preferred.

About the Company CarWale is India's largest auto media company. CarWale has always strived to serve car buyers and owners in the most comprehensive and convenient way possible. We provide a platform where car buyers and owners can research, buy, sell and come together to discuss and talk about their cars. Our mission is to bring joy and delight into car buying and ownership. To achieve this goal, we aim to empower Indian consumers to make informed car buying and ownership decisions with exhaustive and un-biased information on cars through our expert reviews, owner reviews, detailed specifications and comparisons. We understand that a car is by and large the second-most expensive asset a consumer associates his lifestyle with. Together with CarTrade & BikeWale, we are the market leaders in the personal mobility media

Designation: Senior iOS Developer

Qualification: BCA/BTECH/BSCIT/BE/MCA/MTECH/MSCIT/ ME with relevant skills and interest may apply.

Salary: 30000 – 50000 per month

Experience: 3+ Years

Location: Mahape, Navi Mumbai (Work from Home for Next 4-5 months post that It can be working from office but people who just want to work from home are also welcome)

Job Profile/Description:

a) 3+ years of experience in Native iOS Application development.

b) Experience on iOS, iPhone SDK, Objective-C/Swift, Xcode & Interface Builder, MacOS,

Auto-layout, Autoresing.

c) Experience with Core Data, SQLite, Location Based Services added advantage.

d) Understanding of building App that utilizes web-services to tie applications to server-side APIs,

via REST and SOAP.

e) Experience with the implementation of third-party libraries and API.

f) Working knowledge of the general mobile landscape, architectures, trends, and emerging

technologies.

g) Should be aware of platform-independent mobile application development trends/ tools

h) Experience in developing enterprise mobility is desirable

i) Good interpersonal skills, for effective communication with business and development teams

j) Proven track record of successful and timely project delivery

k) Well Conversant on iOS along with other mobile platform for Mobile Application

l) Development and integration.

m) Should have executed at least three projects from start to finish in iOS

n) The position requires an expert understanding of complex, multi-phased projects and the

o) Understanding of apple design principles and interface guidelines.

P) Experience in uploading iOS apps on the App Store.

q) Candidate should be Quality and cost-driven with strong oral and written communication,

interpersonal skills.

r) Motivated to learn and implement new processes and technologies.

s) Candidate must have the ability to perform under a stringent timeline.

t) Should be a good Team player and team mentoring.

u) Contain good knowledge of different iPhone and iPad devices screen resolutions.

v) Proficient in code versioning tools including Mercurial, Git, and SVN.

w) Experience with performance and memory tuning with tools (such as Instruments and Shark,

depending on project needs)

x) Knowledge of Flutter will be nice to have

Only applicants who are available full time for a minimum duration of 1 year can apply.