What will you do?
●Improve customer service experience, create engaged customers, and facilitate organic growth
●Take ownership of customers’ issues and follow problems through to resolution
●Develop service procedures, policies, and standards
●Keep accurate records and document customer service actions, and discussions
●Analyze statistics and compile accurate reports
●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment
●Keep ahead of the industry’s developments and apply best practices to areas of improvement
●Adhere to and manage the approved budget
●Maintain an orderly workflow according to priorities
You should apply if, you have
●Verbal and written proficiency in English and Vietnamese
●1-2 years of proven working experience in customer-facing roles
●Excellent knowledge of management methods and techniques
●Working knowledge of customer service software, databases, and tools
●Awareness of the industry’s latest technology trends and applications

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Job Title: Junior Business Analyst with Project Coordination Experience
Key Responsibilities:
- Analyze business processes, gather and document requirements, and provide solutions to improve efficiency.
- Assist in project planning, scheduling, and resource management.
- Coordinate project activities, timelines, and communication between teams.
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As a Co-Founder & CTO at Ostrich AI, you'll play a pivotal role in shaping the technical direction of our company. Located in the Greater Bengaluru Area with remote work flexibility, you'll lead our technical initiatives, charting the strategic course for our platform's development. Your responsibilities will include overseeing the implementation of our innovative data management and distributed computing solutions, ensuring the highest standards of privacy, security, and accountability. Collaborating closely with cross-functional teams, you'll drive innovation, tackle complex technical challenges, and shape the future of AI infrastructure.

JOB SKILLS & QUALIFICATIONS
WHAT YOU'LL DO
- Design model serving solutions and develop machine learning-based applications. services, and APIs so as to productionise machine learning models.
- Set and maintain engineering standards while to grow and go far.
- Partner with the Data Scientists (those who actually build, train and evaluate ML models) to provide an end-to-end solution for machine learning-based projects.
- Foster the technological evolution of services and improve their end-to-end quality attributes.
- Be committed to Continuous Integration and Continuous Deployment.
Preferred Skills
- Familiarity with the engineering aspects of some of popular machine learning practices, libraries, and platforms (e.g. MLflow, Kubeflow, Mleap, Michelangelo, Feast, HopsWorks, MetaFlow, Zipline, Databricks, Spark, MLlib, PyTorch, TensorFlow, and Scikit-learn among others).
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- Someone interested in large-scale systems and passionate about solving complex problems while being open and comfortable with changes in the tech stack the teams use.
1. Developing Dashboards as per leadership requirements to analyze the gap in sales performance
2. Transform high volumes of complex data into advanced analytic solutions.
3. Maintaining & updating Multiple large databases in structured format for ready to use in Excel Creating
multi-level dashboards with slicer, conditional report as per region wise access
4. Collaborated with various departments to improve the quality of data and reporting.
5. Performed data analysis and designed reports as per departmental needs.
6. Provide strong reporting and analytical information support to management team
7. Perform Day to Day Analysis of MIS Reporting & generating Sales Data reports on periodic basis.
8. Reports/dashboard generation & Publishing– Daily / Weekly / Monthly.
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12. Preparing,analyzing & tracking monthly Sales forecasting, Sale Trend Analysis and sharing the same with leadership ( Store Wise , SKU Wise & Category Wise)
13. Supporting Senior management team & other department heads with in-depth analysis
14. Generate both periodic and ad hoc reports as needed.
15. Analyse business information to identify process improvements for increasing business efficiency and
effectiveness.
16. Analyze Stock Availability & Fill Rate in Stores highlight low Stock low fill rate SKU`s in store
17. Preparing & Analyze Customer Bounce Report share with sales and logistic team
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19. Conduct Business Process analysis and identify critical issues and gaps .
20. Coordinating with Operations and other support groups.
21. Sales target setting across territories.
22. Analyzing the budget spend and trends for products across channels.
23. Design & implement sales expense/allowance module for all levels of field force.
24. Handling Sales Expenses & Cost Variance of Expenses (pre-month & estimates of expenses).
25. Activity Expense/Allowance, Advance, campaign expense.
26. Coordination with marketing & dispatch department for various inputs to field force.
27. Handling Sales Force Automation (SFA) Software for online reporting system for Sales Force Effectiveness.
28. Preparation of Creative Charts as per Analysis.
29. Preparation of Power Point Presentation as per MIS & Important Reports.

● Requirements-
● Experience: 1+
Having knowledge of React JS. Having knowledge of Node JS Having Knowledge of HTML,
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Overall Experience- 1 Years minimum
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preferred
Job Description- Content Manager (Kannada/ Telugu/ Gujarati/ Bengali/Punjabi)
Job Summary
We are looking for a qualified Content manager to join our team. You will be responsible for creating, improving and maintaining content to achieve our business goals. Your duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices.
Our ideal candidate is an experienced professional with demonstrable creative writing skills. Ultimately, you should be able to oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience.
Job Role & Responsibilities:
- Develop content strategy aligned with short-term and long-term marketing targets.
- Stay up-to-date with developments and generate new ideas to draw audience’s attention.
- Use content management systems to analyse website traffic and user’s engagement metrics.
- Manage content operation based on user demand and data analysis.
Lead content audit team to complete audit task on schedule, improve audit efficiency and accuracy rate. - Create and publish engaging content
Required Qualifications and Skills
- Any Bachelor / Master’s Degree
- Strong in logical thinking, master common data analysis methods.
Result based, good at communication, team worker - Good communication skills, language proficient with: Kannada/ Telugu/ Gujarati/ Bengali/ Punjabi
- Good Knowledge of Excel
Job Type: Full-time
Job Location: Pune.
We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are looking the following skill sets within a prospective candidate –
- Strong verbal and written communication skills.
- A versatile personality with above average organizational and planning skills.
- A person with critical thinking and problem solving ability.
- A good team player with creation and handling of team.
- A customer centric person with customer centric business agenda.
- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
- A person who can develop transparent marketing strategies to expand brand recognition.
Experience –
3 – 8 years in FMCG/Retail of Insurance Marketing.
CTC –
20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.
We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are looking the following skill sets within a prospective candidate –
- Strong verbal and written communication skills.
- A versatile personality with above average organizational and planning skills.
- A person with critical thinking and problem solving ability.
- A good team player with creation and handling of team.
- A customer centric person with customer centric business agenda.
- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
- A person who can develop transparent marketing strategies to expand brand recognition.
Experience –
3 – 8 years in FMCG/Retail of Insurance Marketing.
CTC –
20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.

