What will you do?
●Improve customer service experience, create engaged customers, and facilitate organic growth
●Take ownership of customers’ issues and follow problems through to resolution
●Develop service procedures, policies, and standards
●Keep accurate records and document customer service actions, and discussions
●Analyze statistics and compile accurate reports
●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment
●Keep ahead of the industry’s developments and apply best practices to areas of improvement
●Adhere to and manage the approved budget
●Maintain an orderly workflow according to priorities
You should apply if, you have
●Verbal and written proficiency in English and Vietnamese
●1-2 years of proven working experience in customer-facing roles
●Excellent knowledge of management methods and techniques
●Working knowledge of customer service software, databases, and tools
●Awareness of the industry’s latest technology trends and applications
Shubham Vishwakarma
Full Stack Developer - Averlon
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Join Fresh Prints: Drive Sales, Embrace Growth, and Shape the Future!
At Fresh Prints, we’re looking for people who enjoy tackling challenges, delivering results, and making an impact. Keep reading if you thrive in a fast-paced environment and get excited about being part of a growing team!
Who We Are
Fresh Prints is a rapidly growing startup, named one of Inc 5000’s fastest-growing companies for 6 years in a row. We provide custom apparel and promotional products to clients across the U.S., with a unique business model driven by a network of entrepreneurial students. We’ve grown over 60% in the last decade and are on track to hit $100 million in sales.
Your Role
As an Inside Sales Associate, you’ll be part of a driven sales team. Your role will involve:
- Closing inbound leads from our marketing team
- Growing existing accounts
- Providing an exceptional client experience
- Taking ownership of your pipeline and helping drive our revenue goals
Who We’re Looking For
If you love tackling challenges and seeing your hard work pay off, you’ll thrive here. Here’s what we’re after:
- 0-3 years of B2B sales experience – Freshers with a strong interest in sales and learning are welcome
- Fluent in verbal and written English
- Comfortable with CRM tools like Salesforce
- A neutral accent for clear communication with American clients
- A proactive, goal-oriented mindset with the ability to stay cool under pressure
What We Offer
- A competitive base salary of $700/month with uncapped commission
- Night Shift Allowance
- Health Insurance and Mental Health Benefits
- A fast-paced, high-growth environment with opportunities to learn rapidly
- The autonomy and support to grow your career alongside some of the most ambitious people you'll ever meet
Location & Hours
- Permanent WFH setup
- 8 AM - 5 PM EST (6:30 PM - 3:30 AM IST)
Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.
Company Overview:
It is one of India’s leading consumer products companies in the global beauty and wellness space.
Has a turnover of Rs. 73.3 billion (USD 1.05 billion) through its products sold in India and chosen markets in Asia and Africa.
Its portfolio of brands include Parachute, Parachute Advansed, Saffola, Saffola FITTIFY Gourmet, Coco Soul, True Roots, Hair & Care, Nihar Naturals, Livon, Kaya Youth O2, Set Wet, Set Wet Studio X, Revive and Mediker
Role Description for Customer Retention Manager (DTC):
Role in a brief:
What will you do?
As Customer Retention Manager, you will own end to end planning & execution of various CRM channels (Email, Notification, SMS, etc.) along with the help of team members. You will drive initiatives to engage users of the brands.
-
Responsible for strategizing and executing marketing automation, segmentation, and complex workflow builds to drive growth, engagement, and retention throughout the customer journey.
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Complete ownership of engagement, retention, and reactivation funnel and marketing activities and focus on improving product metrics (DAU, MAU, Retention, etc)
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Developing Strategies for Improving Direct Marketing Channels with Impactful Retention Strategies.
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Develop the CRM strategy for reactivation to drive and maintain a constant retention rate across all categories.
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Drive all marketing automation activities to develop and execute end-to-end user journeys from onboarding to reactivation.
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Work closely with product, UX/design engineering to enable Growth and Merchant marketing initiatives to drive bottom-line conversion.
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Responsible for creating monthly/quarterly plans for critical retention metrics (Repeat Rate, Activation Rate, Resurrection Rate) and ensuring the achievement of the same
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Help strengthen data-led thinking and lead the development of customer intelligence frameworks (Churn prediction, Most Valuable Customer, etc) across the retention charter
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Work on customer segmentation strategies to deliver personalized campaigns to reduce churn & reactivate churned users
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Lead the reporting, monitoring, tracking for all CLM initiatives
What will you bring to the table:
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Well-versed with one or more CRM and marketing automation tools such as Netcore Cloud, CleverTap, WebEngage, MoEngage, etc.
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Should have strong analytical skills and a data-driven problem-solving approach.
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Should be able to strategize and execute campaigns and link them to the organizational goals
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Familiarity with major digital marketing channels and tools
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Minimum 3 years of experience in Retention Marketing / Growth roles
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Prior Startup experience
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Prior demonstrated excellence in previous roles
Experience bracket – 3+yrs in customer retention marketing & growth marketing
Kotlin
Swift
JavaResponsibilities:
- Building multi-platform applications for Android and iOS using the Flutter development framework of Google.
- Collaborating with other developers to create, deploy, and maintain Flutter-based applications for different platforms.
- Performing app profiling and improving performance.
- Writing and reviewing multi-application codes
- Testing products to remove bugs and any malfunctioning aspects
- Ensuring consistency between the delivered product features and the requirements/criteria of the business.
- Developing new features, maintaining code, and fixing/debugging issues.
- Managing a team of Flutter Developers
Requirements:
- Good understanding of Flutter and Dart.
- Good Knowledge of Java, Kotlin or Swift.
- Ability to write readable code, create extensive documentation for existing code, and refactor the previously written code into readable state
- Good understanding of code versioning tools such as Git etc.
- Willingness to learn about new technologies and trends in mobile.
- Experience with third-party libraries and APIs
- Familiarity with cloud message APIs and push notifications.
- Working knowledge of Reactive programming is a plus.
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
- Bachelor’s degree in Computer Science or related field, or equivalent professional experience.
- Experience working with agile teams and making rapid decisions in a dynamic and disruptive environment.
- Confident, detail-oriented, and highly motivated to contribute to the growth of the organization as part of a high-performing team.
- Ability to work under pressure and adhere to tight deadlines.
- 1.5-3 years of relevant software development experience.
- Strong communication skills.
deployment of mobile applications for the Vahak mobile platform.
❖ Ensure the performance, quality, and responsiveness of the mobile application.
❖ Design interfaces to improve user experience.
❖ Write unit and UI tests to identify malfunctions. Troubleshoot and debug to optimise
performance.
❖ Research current technology trends to provide input on how they may influence
overall enterprise architecture.
❖ Stay abreast with new innovations and the latest technology trends and explore ways
of leveraging these for improving the product in alignment with the business.
-looking for productbased company experienced holder.
We can provide upto 35LPA to the relevant experience holder and perfectly matched to our experience as well skills.
Java
Spring Boot
HTML/CSS
React.jsRole and Responsibilities:
As a Software Developer, you will be primarily involved in developing new features & fixing the bugs for our apps built to work with the Atlassian products. You will work closely with the product team to understand customer needs & co-ordinate with QA/Release management teams for maintaining quality of delivery.
Must have KSA (Knowledge Skills Abilities):
Hands on experience in JAVA
Spring MVC framework
CSS / HTML / Java Script
Should have knowledge of databases and must have used any of Postgres / SQL server/ My SQL/ Oracle
Additional KSA for advantage:
Knowledge or hands on experience of ReactJS
Knowledge of bug tracking tool Jira
Experience in web services development
Responsibilities:
Writing and implementing efficient code
Unit test driven development
Should be able to interpret requirements and suggest solutions to implement them
Must be able to break big stories in to smaller tasks and estimate
Angular (2+)
JavascriptHTML/CSSUI Developer
About OpsCruise
Digital business is driving a fundamental shift to cloud-native applications, creating a new set of operational and performance challenges ill-suited to the currently available solutions. At OpsCruise, we imagine a world of autonomous operations and are innovating a fundamentally different approach to performance management. OpsCruise’s vision is to automate the performance assurance of cloud applications using a model-driven closed-loop platform. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.
Reach me on shankar at opscruise.com
Role
We are looking for a Lead UI Engineer to design and build multiple channels for user interaction.
Responsibilities
- Design/Architect and develop core features of the UI/frontend.
- Design/Architect and develop policy framework to provide rich UI for various features of the solution.
Qualifications
The ideal candidate must have the following qualifications.
- Must have 6+ years of experience in working in frontend technologies
- Must have at least 2-3 years. of experience with Angular2 or above versions.
- Must have at least 5+ years of experience with HTML/CSS/JavaScript/TypeScript.
- Experience with PrimeNG and Vega is a plus
- Strong background in developing UI for Monitoring and Management systems, dealing with topology, and different telemetry such as metrics, traces and logs
- Familiar with containerization solutions like Docker/Kubernetes etc.
- Familiar with serverless technologies like AWS Lambda.
- B.E/B.Tech/MS degree in Computer Science, or equivalent
Most importantly, you should be someone who is creative and passionate about building new and innovative products that solve tough real-world problems.
Location.
Chennai, India
JavascriptAngular (2+)HTML/CSSAbout the work from home job/internship
Selected day-to-day responsibilities & learning opportunity :
1. Engage top leaders of MNCs and Indian companies for business development on Social media.
2. Leverage email marketing to generate online queries
3. Learning to generate a high success ratio in business development
4. Develop Understanding to make pitches to the senior industry leaders
5. Gain business communication skills to become future leaders
6. Insights on finer point of sales conversion
JavascriptHTML/CSS
jQuery
AngularJS (1.x)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon