Customer Support executive

Immediate joiner preferred ! We are hiring for a hashtag

#Salesforce Developer with 7-11 years of experience for our fortune 500 and US based product development MNC client. The ideal candidate should excel in hashtag

#SFDC

#Salesforce Apex

#Salesforce Lightning

#BangaloreLocation

Position: Assistant Product Manager

Location: Hyderabad

Experience: 1-3 years in Product Management or similar roles

Industry: SaaS, Accounting/Fintech

About Kitaabh:

Kitaabh is an innovative accounting software solution designed for Indian

SMEs. We are on a mission to transform how businesses manage accounting,

with a focus on speed, user experience, and cutting-edge technology. Our

product is entirely keyboard-driven, providing users with delightful, efficient

experiences in managing accounts, GST, TDS, and more.

As an Assistant Product Manager, you will play a crucial role in driving product

development, coordinating with various teams, and helping to bring new

features to market. You will work closely with the Product Manager and other

stakeholders to ensure the product continues to evolve in alignment with

customer needs and business goals.

Key Responsibilities:

• Assist in defining the product roadmap, working closely with the Product

Manager.

• Collaborate with cross-functional teams including engineering, design,

marketing, and customer support to execute product plans.

• Help in prioritizing features, manage backlogs, and track product

development progress.

• Gather feedback from users, analyze data, and identify trends to inform

product improvements.

• Support in conducting market research to stay updated on industry trends

and competitors.

• Work with the product team to write and maintain Product Requirement

Documents (PRDs) and Functional Requirement Documents (FRDs).

Assistant Product Manager 2

• Assist in user testing and gather feedback to refine the product

experience.

• Manage internal communication and updates on product development

status and timelines.

• Assist in planning and execution of go-to-market strategies for new

product features.

Requirements:

• 1-3 years of experience in product management or a related role

(preferably within SaaS, fintech, or accounting software).

• Strong analytical skills with the ability to leverage data to make informed

decisions.

• Understanding of Agile methodologies and experience with tools like Jira,

Trello, or similar.

• Excellent communication skills, with the ability to collaborate effectively

across teams.

• Keen attention to detail and the ability to multitask.

• Experience in accounting or fintech products is a plus.

• Passionate about building user-centric products that solve real problems.

• Bachelor’s degree in Business, Technology, or a related field is preferred.

Benefits:

• Opportunity to work on a cutting-edge SaaS product in a fast-growing

company.

• Collaborative and dynamic work environment.

• Competitive salary and performance-based incentives.

• Opportunity for professional growth and learning.

• Responsible for overall AOP target achievement.
• Responsible for leading a team involved in direct Fixed Battery\2W sales.
• Driving BTL and local sales activities through team.
• Travelling across locations to focus on opportunities for Sales and Growth.
• Hiring, Leading, Managing and motivating Sales team to drive growth numbers.

About SuperHumanRace (SHR)

In 2016, we started imagining a world where 'good' is valued and rewarded. Based on this lofty

mission of making the world a better place, powered by human kindness, we started looking for our

answers in data and technology. At the SuperHumanRace, we take pride in using creativity and data

to solve intersections. In working out these solutions, we discover the engineers, the architects, and

the authors that live and breathe deep inside the colorful fabric of society. We automate social

purposes for organizations and deliver impact-related insights to all of our users. At the core of the

SuperHumanRace is the belief that while good work is important and aspiring to make an impact is

necessary, it cannot be sustainable unless it is also fun!

About the role

We are seeking a dynamic and experienced Client Engagement Specilist to join our team. The primary

role of the Client Engagement Lead is to implement SuperHumanRace's data platform for

multinational clients, focusing on CSR and ESG program management. This role involves setting

KPIs, developing dashboards for data-driven insights, and ensuring successful project delivery and

client satisfaction.

This is an excellent opportunity for someone who is a natural leader and works well with others,

especially in high pressure situations. As the Client Engagement Lead, you will work closely with our

ESG & CSR teams and our Fortune 500 Clients including Capgemini, JLL, Godrej, Tata etc.

2

Key Responsibilities:

Selected Candidate’s day-to-day responsibilities include:

1. Planning and Posting Opportunities: Curate and schedule brand-specific virtual activities,

physical events, and panel discussions on the SuperHumanRace Platform.

2. Client Communications: Lead and manage communications with both existing and prospective

clients, ensuring effective engagement and relationship building.

3. Project Lifecycle Management: Oversee the complete lifecycle of Client CSR projects on the

platform, ensuring successful project execution.

4. Training and Development: Train peers, client teams, and partner teams on the functionalities of

the platform, ensuring comprehensive understanding and effective use.

5. Stakeholder Support: Address and resolve any queries, questions, or issues raised by relevant

stakeholders promptly and efficiently.

6. Marketing and Event Development Support: Assist with projects in marketing and event

development as needed, contributing to the overall success of these initiatives.

7. Data Management and Analysis: Establish data collection processes and set up necessary data

visualizations on the platform with relevant KPIs. Perform timely data analysis to identify and rectify

discrepancies.

3

Qualifications:

● Experience: 0-3 years of experience in client engagement or project management.

● Education: Bachelor's degree in Business, Environmental Science, Data Analytics, or a

related field. A Master's degree is a plus.

● Skills:

○ Strong project management skills with a proven track record of delivering complex

projects on time and within budget.

○ Excellent communication and interpersonal skills, with the ability to build and

maintain relationships with senior stakeholders.

○ Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI) and

familiarity with CSR and ESG reporting standards.

○ Strategic thinker with the ability to set clear goals and KPIs, and translate data into

actionable insights.

○ Self-motivated and able to work independently, as well as part of a team.

About Statcon Electronics 

Statcon Electronics India Limited Statcon Electronics India Limited is a company specializing in the field of power electronics since its inception, with its roots going back to 1986. It has held prestigious clientage both nationally and internationally, with ABB, Alstom, BHEL, Indian Air Force, Indian Army, Indian Railways, GAIL, and Indian Oil, to name a few. SEIL has a diverse portfolio, spanning across 4 sectors – Railways, Power, Defence and Solar energy.  

About the position 

We are looking for a multiple embedded software engineers with experience in developing firmware for controlling power electronics systems. Openings are available for senior and principal engineer positions across multiple product streams, and target markets include the Indian subcontinent, Africa and North America. 

Required Technical skills 

• Demonstrated experience in developing embedded firmware for real-time power electronics systems using 16/32 bit ARM microcontrollers (ST Microelectronics preferred).  
• Must have shipped at least 1 major relevant product to the market which meets standard industry specifications. Experience with designing for North American/European markets a plus. 
• Experience with common communication protocols such as SPI, I2C, USB, UART, Bluetooth, Ethernet, RS232, and RS485 
• Experience with peripherals and systems such as ADC, DAC, timer, GPIO, PWM, DMA, NVIC, serial and parallel interfaces, memory, bootloaders and watchdog timers 
• Proficiency in advanced algorithm development using Embedded C 
• Experience with embedded software tools such as editors, assemblers, compilers, debuggers, simulators, emulators and Flash/OTP programmers. 
• Thorough understanding of power electronics topologies and control strategies 
• Good grasp over digital signal processing techniques 
• Ability to read and interpret component datasheets, PCB schematics and layout design 
• Familiarity with using measurement devices such as oscilloscopes, multimeters, function generators and logic analyzers to bring up and debug hardware 
• Demonstrated knowledge of firmware development best practices (code reviews, unit tests, Software Configuration Management, version control using git etc.) 
• Excellent documentation skills, and a good grasp over the English language 
• Comfort in using modern collaborative tools such as Slack/Microsoft Teams, JIRA/Trello/Microsoft Planner, Confluence/Microsoft OneNote and the like. 

Bonus Technical skills 

• Experience using at least one scripting language, preferably Python 
• Experience with designing for North American/European markets 
• Experience with designing for IEC and BIS standards 
• Familiarity with EMI/EMC process 
• Ability to simulate power electronics systems using Simulink/MATLAB or equivalent open-source tools 
• Familiarity with agile software development processes 
• Experience with Linux administration using command line 

Soft skills 

• Ability to mentor junior engineers and generate testing procedures for people of all skill levels 
• Excellent inter-personal skills 
• Strong attention to detail with the ability to work on tight deadlines 
• Team player with the ability to work independently under minimal supervision 
• Excellent problem-solving skills 
• Ability and desire to learn new technologies quickly 

Qualifications 

• Junior Engineer: A Master's (preferred) in Electrical/Electronics/Computer Engineering with 1 year of industrial experience, or a Bachelor's with 3 years of relevant industrial experience. 
• Senior Engineer: A Master's (preferred) in Electrical/Electronics/Computer Engineering with 4 years of industrial experience, or a Bachelor's with 6 years of relevant industrial experience. 
• Principal Engineer: A Master's (preferred) in Electrical /Electronics/Computer Engineering with 8 years of industrial experience, or a Bachelor's with 10 years of relevant industrial experience. 

Responsibilities 

• Develop, implement and test cutting-edge algorithms for medium and high-power AC-DC, DC-AC and AC-AC conversion of 1 phase and 3 phase AC systems up to 440 V AC, and DC-DC conversion of systems up to 1000 V DC. 
• Develop sensing and IoT solutions for power electronics embedded systems 
• Convert product requirements into technical specifications for Indian and international markets 
• Cover all stages (pertaining to firmware) of V model for product development 
• Generate technical documentation describing product functioning and test procedures for hand-off to SQA 
• Debug product failures in the field using data-driven analysis techniques 
• Mentor junior engineers 
• Host research talks on emerging technologies within the company 

Statcon Electronics is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, age, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Statcon Electronics is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.sindia.co.in. 

Job Sector: IT, Software

Job Type: Permanent

Location: Sholinganallur (Chennai)

Experience: 6 -9 Years

Salary: 14 – 20 LPA

Education: Any Graduate

Notice Period: Immediate

Key Skills: RServer installation, RS connect, Rstudio, RShiny installation/Hosting, Linux, ldap/AD, Rstudio/RSconnect setup.

CV submission closing date: 31/07/2021

Contact at triple eight two zero nine four two double seven

Required Skills:

The person needs to be familiar with Linux, ldap/AD, Rstudio/RSconnect setup, along with R programming.  RServer installation, RS connect, Rstudio, RShiny installation/Hosting is more important; Along with R development experience will be great.

POSITION SUMMARY:

We are looking for a passionate, high energy individual to help build and manage the infrastructure network that powers the Product Development Labs for F5 Inc. The F5 Infra Engineer plays a critical role to our Product Development team by providing valuable services and tools for the F5 Hyderabad Product Development Lab. The Infra team supports both production systems and customized/flexible testing environments used by Test and Product Development teams. As an Infra Engineer, you ’ll have the opportunity to work with cutting-edge technology and work with talented individuals. The ideal candidate will have experience in Private and Public Cloud – AWS-AZURE-GCP, OpenStack, storage, Backup, VMware, KVM, XEN, HYPER-V Hypervisor Server Administration, Networking and Automation in Data Center Operations environment at a global enterprise scale with Kubernetes, OpenShift Container Flatforms.

EXPERIENCE

7- 9+ Years – Software Engineer III

PRIMARY RESPONSIBILITIES:

• Drive the design, Project Build, Infrastructure setup, monitoring, measurements, and improvements around the quality of services Provided, Network and Virtual Instances service from OpenStack, VMware VIO, Public and private cloud and DevOps environments.

• Work closely with the customers and understand the requirements and get it done on timelines.

• Work closely with F5 architects and vendors to understand emerging technologies and F5 Product Roadmap and how they would benefit the Infra team and its users.

• Work closely with the Team and complete the deliverables on-time

• Consult with testers, application, and service owners to design scalable, supportable network infrastructure to meet usage requirements.

• Assume ownership for large/complex systems projects; mentor Lab Network Engineers in the best practices for ongoing maintenance and scaling of large/complex systems.

• Drive automation efforts for the configuration and maintainability of the public/private Cloud.  

• Lead product selection for replacement or new technologies

• Address user tickets in a timely manner for the covered services

• Responsible for deploying, managing, and supporting production and pre-production environments for our core systems and services.

• Migration and consolidations of infrastructure

• Design and implement major service and infrastructure components.

• Research, investigate and define new areas of technology to enhance existing service or new service directions.

• Evaluate performance of services and infrastructure; tune, re-evaluate the design and implementation of current source code and system configuration.

• Create and maintain scripts and tools to automate the configuration, usability and troubleshooting of the supported applications and services.

• Ability to take ownership on activities and new initiatives.

• Infra Global Support from India towards product Development teams.

• On-call support on a rotational basis for a global turn-around time-zones

• Vendor Management for all latest hardware and software evaluations keep the system up-to-date.

KNOWLEDGE, SKILLS AND ABILITIES:

• Have an in-depth multi-disciplined knowledge of Storage, Compute, Network, DevOps technologies and latest cutting-edge technologies.

• Multi-cloud - AWS, Azure, GCP, OpenStack, DevOps Operations

• IaaS- Infrastructure as a service, Metal as service, Platform service

• Storage – Dell EMC, NetApp, Hitachi, Qumulo and Other storage technologies

• Hypervisors – (VMware, Hyper-V, KVM, Xen and AHV)

• DevOps – Kubernetes, OpenShift, docker, other container and orchestration flatforms

• Automation – Scripting experience python/shell/golan , Full Stack development and Application Deployment

• Tools - Jenkins, splunk, kibana, Terraform, Bitbucket, Git, CI/CD configuration.

• Datacenter Operations – Racking, stacking, cable matrix, Solution Design and Solutions Architect 

• Networking Skills –   Cisco/Arista Switches, Routers, Experience on Cable matrix design and pathing (Fiber/copper)

• Experience in SAN/NAS storage – (EMC/Qumulo/NetApp & others)

• Experience with Red Hat Ceph storage.

• A working knowledge of Linux, Windows, and Hypervisor Operating Systems and virtual machine technologies

• SME - subject matter expert for all cutting-edge technologies

• Data center architect professional & Storage Expert level Certified professional experience .

• A solid understanding of high availability systems, redundant networking and multipathing solutions

• Proven problem resolution related to network infrastructure, judgment, negotiating and decision-making skills along with excellent written and oral communication skills.

• A Working experience in Object – Block – File storage Technologies

• Experience in Backup Technologies and backup administration.

• Dell/HP/Cisco UCS server’s administration is an additional advantage.

• Ability to quickly learn and adopt new technologies.

• A very very story experience and exposure towards open-source flatforms.

• A working experience on monitoring tools Zabbix, nagios , Datadog etc ..

• A working experience on and BareMetal services and OS administration.

• A working experience on the cloud like AWS- ipsec, Azure - express route, GCP – Vpn tunnel etc.

• A working experience in working using software define network like (VMware NSX, SDN, Openvswitch etc ..)

• A working experience with systems engineering and Linux /Unix administration

• A working experience with Database administration experience with PostgreSQL, MySQL, NoSQL

• A working experience with automation/configuration management using either Puppet, Chef or an equivalent

• A working experience with DevOps Operations Kubernetes, container, Docker, and git repositories

• Experience in Build system process and Code-inspect and delivery methodologies.

• Knowledge on creating Operational Dashboards and execution lane.

• Experience and knowledge on DNS, DHCP, LDAP, AD, Domain-controller services and PXE Services

• SRE experience in responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.

• Vendor support – OEM upgrades, coordinating technical support and troubleshooting experience.

• Experience in handling On-call Support and hierarchy process.

• Knowledge on scale-out and scale-in architecture.

• Working experience in ITSM / process Management tools like ServiceNow, Jira, Jira Align.

• Knowledge on Agile and Scrum principles

• Working experience with ServiceNow

• Knowledge sharing, transition experience and self-learning Behavioral.

• Own and hit/exceed annual sales targets https://resources.workable.com/territory-manager-job-description">within assigned territory and accounts
• Develop and execute strategic plan to achieve sales targets and expand our customer base
• Build and maintain strong, long-lasting customer relationships
• Partner with customers to understand their business needs and objectives
• Effectively communicate the value proposition through proposals and presentations
• Understand category-specific landscapes and trends
• Reporting on forces that shift tactical budgets and strategic direction of accounts