Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.
Responsibilities:
- Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
- Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
- Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
- Provide comprehensive training to clients on Buildesk products and best practices.
- Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
- Identify and pursue opportunities for upselling and cross-selling within existing accounts.
- Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
- Articulate the value proposition of Buildesk products and recommend optimal solutions.
- Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
- Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
- Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
- Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
- Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
- Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.
Qualifications:
- Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
- Demonstrated ability to deliver effective product training and support software business models.
- Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
- A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
- Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
- Experience in monitoring customer health metrics and implementing strategies to minimize churn.
- Proficiency in CRM and ERP systems.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Cravingcode Technologies Pvt Ltd
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Buildesk - A real estate CRM and ERP for broker, agents, builder and construction company to manage their sales, post sales, material, accounts, projects and marketing. Take free demo today
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Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.
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Job Role: Video Editor Intern
Experience Level: 3 months
Location: Bangalore, Onsite
Job Description: We are looking for someone with previous social media reels edit/ creation experience
who holds an experience of video editing for social Media reels .
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Designation – Technical Specialist L-2
Employment Type – Permanent
Education – Technical Graduate |Graduate / 12th+ Diploma.
Experience – 3 to 5 Years
Location – Bandra, Mumbai
Working – Monday to Friday
Joining – Immediately
Essential Duties and Responsibilities: (Additional duties may be assigned as required)
- Intermediate Troubleshooting of network-related incidents (link outages, peer outages, router/switch/firewall hardware failures, multicast and broadcast issues, network performance issues).
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Employment Type
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* Candidates must have Real Estate Knowledge,
* In-house drafting of all Documents MOU, Agreement to Sell, Sale Deeds, payment collections, and the bank loan process.
* Should have a minimum experience of 2 to 4 years in CRM and managing teams.
* handled Real Estate CRM.
Preferred candidate profile
* Candidate must have Real Estate Knowledge with min 2 - 4 years of experience.
* In-house drafting of all Documents MOU, Agreement to Sell, Sale Deeds, payment collections, and the bank loan process.
* Collections, preparation documentation, Bank docs.
Java
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Ruby
Pythonteam. We’re looking for versatile developers who will:
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2. Plan, design and build new products and manage their delivery
3. Play the role of tech lead of a team
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5. Drive culture, learning and development of team members and of the larger org
6. Take ownership and get the job done
7. Have extensive experience in building API products
Who are we looking for?
The leadership role is a software development manager role involving end-to-end engineering
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○ Development of the project, including your own contribution
○ Ensuring quality of deliverables
○ Communication with stakeholders throughout the process
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that will shape current and future behaviours and capabilities of products, and be in good
shape to do so. The requirements here are:
○ Good knowledge and experience of working with backend systems, including
production maintenance experience are must-haves
○ Deep knowledge of at least three of Python, JavaScript, Java, Scala, Go, Ruby
and their popular frameworks, libraries and ecosystems. More languages and
frameworks fetch more points
○ Knowledge of ancillary technologies, including logging, monitoring,
dashboarding etc would be necessary
● Enabler — You will introduce various checks and balances in the system, introduce
processes which stop people from failing, introduce tools which make people more
productive, optimize where required, hand-hold where necessary and essentially go
through the entire SDLC, and take the team with you.
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We will spare no efforts to ensure that Setu empowers you to do the most important
Java* Should be willing to perform both Manual as well as Automation testing
* Responsibility would be to test & sign-off web application (in various form factors) and mobile apps (device testing)
* Along with manual testing, web application testing should be automated. Automation tool would be Cypress. So the candidate should either be knowledgeable in Cypress or should be willing to learn Cypress quickly
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* Should have experience working on Agile projects and with JIRA
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Leaders at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.
Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.
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- take ownership of the quality of code powering the product
- take an active role in the definition and evolution of best industry practices and procedures
- design, develop and test the core product software and databases to ensure strong optimization and functionality
- contribute in all phases of the development lifecycle
- support others to succeed and shine in a supportive team culture
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- experience of leading a team of 3 or more full stack developers
- experience in working with AGILE methodology
- experience deploying softwares to cloud providers such as GCP, AWS
- good knowledge of databases and query optimisations
- experience with MongoDB, Express JS, React JS, Node JS, TypeScript
- experience with caching implementation using Redis
- experience with Elastic Search will be an added advantage
- MongoDB for database(NoSQL)
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- Express JS and Node JS for web servers
- AWS is our cloud provider
- Redis for caching
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- we're a relaxed and diverse group of people who don’t take themselves too seriously
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- our products have an international demand and our partners are around the globe
- we love to travel and will ask you to regularly take time off to refresh
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*H1 is a Spanish fin/proptech that revolutionizes the mortgage market by offering bank-risk approved loans before knowing the house an individual wants to purchase. It also offers a powerful selling tool for real estate agents and developers that helps manage their businesses. From there, H1 is building a community of millions of high credit profile users (individuals + companies) that use the credit marketplace technology to access a multiproduct platform (including banking and non-banking capital and multiple financial and credit scoring products) that becomes a financial partner for individuals and companies as well as a personal documentation encrypted storage for all family or group members (SAAS model).
*H1 is the future of digital banking.
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H1 seeks fullstack developers with experience on NodeJS, Typescript, React and PostgreSQL for our development team
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Agile based organization, with bi-weekly sprints on long-term project
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- Develop application api centric on security and encryption
- Create and optimize company web applications
- Manage local tech hub located in India
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- With strong software product background, and extraordinary capabilities in terms of product strategy development and usability
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Clear examples of products managed or developed during his/her career
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- Great flavour towards software products
- High expertise and excellence on software usability and user experience optimization. Expertise in software design
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- Data driven decision making
- Deep knowledge of the digital world
- Fintech / Proptech / Digital banking background experience will be very positively considered, but not necessarily needed
- NodeJS with Typescript development experience
- API Rest and GraphQL with json web tokens authentication
- PostgreSQL and ORM experience
- ReactJS on typescript with class and hooks
- Long SPA development using json web tokens security
- Mobile development would be a plus
- NPM private libraries creation would be a plus
- Experience in working with tech teams, on an agile based style
- Proactive and able to take initiative. Decisive and resolute
- “Out of the box” thinker
- Creative thinker
- Works well in a team and with a wide range of people from different backgrounds and ages
- Organised and methodical
- Succeeds under pressure
- Is able to have fun and keep a positive atmosphere in the team
Location of Headquarters: Madrid, Spain
Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India
This is a unique opportunity to contribute heavily to the growth of an innovative, market-leading Fintech & Proptech company.
Salary Range: 40k-90k Rupees monthly (5 Lakhs - 11 Lakhs per annum)
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Exp.: 7 - 10 Years
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Company Websites: http://www.sosudatech.com/">http://www.sosudatech.com/
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- Having an in-depth knowledge of business products and value proposition
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- Prepare https://resources.workable.com/contract-administrator-job-description">sales contractsensuring adherence to law-established rules and guidelines
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- 7-10 Yrs of Business Development-Both Locally & Internationally (USA Market)
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- Master Degree in BA/TECH
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- Knowledge of Consulting Business
- Proficient in Skype, Sharepoint, MS Team, HR Tools, WebEx, Zoom, MS Dynamics
- High Level Experience in Business Planning/ Budgeting, Business Development, risk Management, Team Development/Management
.NETPHPJava
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Full Stack Developer - Averlon