Customer Success Manager

Need candidates from Digital Marketing / Advertising / AdTech / Online Media / Fintech / Investment / Digital Banking / Real Estate / BFSI / Crypto / Gaming Industry Only.

● Candidate must have experience in selling Digital products and services with B2B brands Only. (Any B2C experience will not be considered).

● Candidate should have experience in Client Acquistion of New Brands and working on Brand partnerships

● Candidate should have experience working for Global brands.

● Candidate should be good in handling End to End Sales (Market research and lead research) not only lead generation.

● Candidate must be good in Negotiation and Client Onboarding.

● Candidate must be Confident and have good Communication skills.

Note :- 

● Candidate must have Awareness of Products and Services sold in previous job role.

● Candidate should know the USP of the product / service they were selling and how they are portraying them.

● Candidate should be good in Situational problem solving and dealing.

● Candidate should have ability to adapt the start-up culture.

Dear Candidate,

we are urgently hiring Business development Executive/Manager at Mumbai.

Job Title: BUSINESS DEVELOPMENT EXECUTIVE/MANAGER

Position Details: Designation: Executive/Manager 

BDM - Exp – 1 - 4 yrs

Location: Navi Mumbai 

Job Summary :

 We are looking for a successful and dynamic Business Development Ex/Mg:

•            Identify sales opportunities and ensure maximum conversion of these opportunities to generate revenue as per sales strategy/ targets

•            Positioning and promoting the partner value proposition, leading sales/account managers in the development and expansion of opportunities and reinforcing existing relationships

•            Responsible for annual margin target booking with significant growth in subsequent years with an emphasis on the development of client relationships and customer delivery

Job Description: 

• Analyze business potential, conceptualize & execute strategies to drive sales, enhance revenue and achieve assigned AOP numbers
• Evaluate past performance, identify market potential, and market share growth potential
• Drive annual sales plans for Voice, SMS & Products portfolio by extensive farming and hunting new accounts
• Develop Key Account Plan to drive strategic ideas to improve wallet share and higher product penetration
• Experience in negotiating roaming agreements national and/or international, as well as mobile termination terms, conducive to sustainable new entry
• Seasoned to handle/drive Cross Functional Teams to ensure fulfillment of common goals & objectives
• Integral part of CFT (Cross Functional Team) engagements infused for remittance of old receivables

Represent GTS interest in several telecom Industry forums, associations & conferences in the region

Key Qualifications: 

• Graduate/ Post Graduate in Sales or Marketing with minimum 1-4 years of experience.
• Should understand the business dynamics, trends, systems & process intricacies regarding wholesale Pricing, routing, and product features
• Strong analytic skills and good understanding of the regulations and legal nuances of the business globally
• Strong verbal and written communication skills
• Open for feedback and enjoys working in a fast paced, constantly iterating environment
• Collaborative and consensus driven approach; strong team player

Thanks & Regards,

Minakshi Soni

Executive-Talent Acquisition 

Rigel Networks Pvt. Ltd

The JD is as below:

Onboarding customers, collecting all the required documents, executing agreements etc

Collecting repayments and educating customers on credit benefits and timely repayment benefits

Building and maintaining relationships with clients and sellers' ground team

Meeting and exceeding sales targets

Staying up-to-date on company policies and competitor activities

Collaborating with internal teams and anchor teams to ensure the successful product placement

Providing excellent customer service to customers/borrowers

• 4-8 years Asp.net web API
  ● Asp.net core 1
  ● Asp.net core 2
  ● Asp.net core 2.1

Preferred Skills:-

• Micro-services with C#
• Having worked in a product development environment is desirable.
• Having worked in the finance and banking domain is desirable.
• Docker and Linux knowledge is desirable

Responsibilities:

• Writing and maintaining the automation for deployments across various cloud (AWS/Azure/GCP)
• Bring a passion to stay on top of DevOps trends, experiment, and learn new CI/CD technologies.
• Creating the Architecture Diagrams and documentation for various pieces
• Build tools and automation to improve the system's observability, availability, reliability, performance/latency, monitoring, emergency response

Requirements:

• 3 - 5 years of professional experience as a DevOps / System Engineer.
• Strong knowledge in Systems Administration & troubleshooting skills with Linux.
• Experience with CI/CD best practices and tooling, preferably Jenkins, Circle CI.
• Hands-on experience with Cloud platforms such as AWS/Azure/GCP or private cloud environments.
• Experience and understanding of modern container orchestration, Well-versed with the containerised applications (Docker, Docker-compose, Docker-swarm, Kubernetes).
• Experience in Infrastructure as code development using Terraform.
• Basic Networking knowledge VLAN, Subnet, VPC, Webserver like Nginx, Apache.
• Experience in handling different SQL and NoSQL databases (PostgreSQL, MySQL, Mongo).
• Experience with GIT Version Control Software.
• Proficiency in any programming or scripting language such as Shell Script, Python, Golang.
• Strong interpersonal and communication skills; ability to work in a team environment.

• AWS / Kubernetes Certifications: AWS Certified Solutions Architect / CKA.
• Setup and management of a Kubernetes cluster, including writing Docker files.
• Experience working in and advocating for agile environments.
• Knowledge in Microservice architecture.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast with customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.