
Position- Customer Support Executive (Voice and Chat Process )
Blended Process
Experienced (1 year)/ Freshers can also apply
Location- Jaipur
Roles and responsibilities:
1-Could you be able to provide accurate information about products, services, pricing, and promotions?
2-Please help customers with order placement, tracking, cancellations, and returns.
3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Requirements:
1-Experience required a minimum of 6 months and above.
2-Prefer a candidate who has chat and voice support experience.
3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.

About OnActive
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LOCATION: Remote (Pan India) & In-Office-Jaipur, India
SHIFT TIMINGS:
- 5:00 pm to 2:00 am IST
- 6:00 pm to 3:00 am IST (during daylight saving)
Thanks and Regards
Nikita
Sr.HR Executive
Job Description:
- Timely execution of tasks
- Work closely with the other teams to ensure proper TAT for course activities
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- Student Enrollment for DigiGrad Programs and Courses
- eLearning Dashboard
- Management of courses in coordination with the team and trainers
- Content creation for various aspects of the program
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Qualifications & Requirements:
- Graduation or Masters in any domain
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You should apply if:
- Good organization skills
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Immeidate Requirement



