Customer Support Executive (Voice and Chat Process )

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role: Senior Social Media Account Manager

Experience Level: 3+ years in Agency set-up

Location: Bangalore, On-site

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with

offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the

defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or related environment.

3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

Role Summary

We are seeking dynamic and motivated individuals to join our Sales & Marketing team as Property Specialists. In this role, you will be the first point of contact for potential clients, creating a strong first impression and helping them navigate the buying and selling process. This position offers a mix of office and on-site work, giving you the opportunity to collaborate closely with the Sales team and support client visits.

Key Responsibilities

• Call and engage with a specific number of qualified leads per month for property buying and selling.
• Communicate with property owners to understand their requirements.
• Virtually showcase apartments to prospective buyers and assist the Sales team in closing deals.
• Maintain accurate and timely data entry in the CRM system.
• Generate dashboards and reports from CRM for stakeholders.
• Build and maintain a database of potential and current sellers/buyers.
• Coordinate with Operations team for home inspections.
• Explain and demonstrate property features to clients.
• Stay updated on competing products and services in the market.
• Work towards achieving monthly sales targets with the Sales and BD team.

What We’re Looking For

• 1–4 years of experience in a calling or customer-facing role (real estate experience preferred but not mandatory).
• Strong communication skills in English (knowledge of an additional Indian language is a plus).
• Organisational and multitasking skills with attention to detail.
• Enthusiasm to learn and adapt to CRM systems for reporting and record maintenance.
• Ability to thrive in a fast-paced, target-driven environment.
• Willingness to work on weekends (as they are peak days in real estate).
• Positive, collaborative, and motivated mindset.

Why Join Us?

• Exciting opportunity in a fast-growing real estate sector.
• Exposure to both office and on-site sales activities.
• Supportive work environment with learning opportunities.
• Cab service available for women employees post 7:30 PM.

Location: Shanti Nagar, Bangalore

Work Days: Either Tuesday to Sunday or Wednesday to Monday

Work Hours: 10:00 AM – 7:00 PM

Language Requirement: English communication is mandatory

Experience: Minimum 1+ years in a calling role

Cab Facility: Provided after 7:30 PM (for women only)

A Delhi NCR-based Applied AI & Consumer Tech company tackling one of the largest unsolved consumer internet problems of our time. 

We are a motley crew of smart, passionate and nice people who believe you can build a high-performing company with a culture of respect aka a sports team with a heart aka a caring meritocracy.

Position Overview:

As an Android Developer, you will have the exciting opportunity to work on developing, testing, and maintaining Android applications that deliver exceptional user experiences. Collaborating closely with cross-functional teams, you will play a key role in transforming ideas into functional and user-friendly applications that meet the needs of our customers.

Key Responsibilities:

● Participate in the entire application development lifecycle, from concept and design to testing and deployment.

● Write clean, efficient, and maintainable code following coding standards and best practices.

● Continuously research and stay up-to-date with the latest Android development trends, tools, and technologies.

● Assist in maintaining code repositories and version control using tools like Git.

● Collaborate with UI/UX designers to ensure seamless integration of design elements and optimal user experience.

Qualifications:

●     Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).

●     Strong passion for mobile app development and a genuine interest in the Android platform.

●     Solid understanding of Java and/or Kotlin programming languages.

●     Basic knowledge of Android application architecture and components (Activities, Fragments, Services, etc.).

●     Familiarity with development tools and frameworks such as Android Studio and Gradle.

●     Adept problem-solving skills and the ability to think critically.

●     Strong communication skills, both verbal and written.

●     Prior experience with personal or academic Android projects is a plus.

●     Knowledge of UI/UX principles and design patterns is a bonus.

Thrillophilia’s journey is rooted in a passion for travel, exploration, and adventure. It began back in 2011 when the global market was still too young for online travel transactions. Ever since we have grown to become India’s largest online platform for booking affordable travel experiences across 55+ countries. Our offerings are diverse and wholesome, with 24,000+ products and services ranging from tours and activities to luxury and culture stays, powered by exclusive deals and extra effort to bring joy to all our travelers.

Thrillophilia grows on a strong foundation of innovative travel technology, great on-ground presence & support, and hand-curated local experiences to bring our 84 million travelers the most delightful holiday experience every year. With multiple tourism and start-up awards as well as global recognition under our belt, we have scaled tenfold over the past three years.

Role Overview:

As the Assistant HR Manager at Thrillophilia, you will play a critical role in building and maintaining our exceptional team. Your primary focus will be on recruitment, ensuring we attract, onboard, and retain top talent who share our passion for travel and adventure. In addition to recruitment, you will also be responsible for various HR operational tasks, contributing to a positive and efficient work environment.

Responsibilities:

• Recruitment and Talent Acquisition

- Lead end-to-end recruitment processes, including job posting, candidate sourcing, screening, interviewing, and selection.

- Develop and maintain relationships with external recruitment agencies and platforms to ensure a continuous pipeline of top talent.

- Collaborate with department heads to understand staffing needs and align recruitment efforts with business goals.

- Enhance and maintain the employer brand, ensuring Thrillophilia is an attractive destination for prospective employees.

2. Onboarding and Orientation

- Design and implement effective onboarding programs to ensure new hires acclimate smoothly to the company culture and workflows.

- Coordinate orientations, including paperwork, introductions, and training to help new employees settle into their roles.

3. HR Operations:

- Manage and maintain employee records, ensuring accuracy and confidentiality.

- Assist in the development and implementation of HR policies and procedures, ensuring compliance with local employment laws.

- Handle employee queries and concerns, providing guidance and resolution in line with company policies.

- Administer employee benefits and leave policies, including leave tracking and coordination.

4. Employee Engagement

- Support initiatives that foster employee engagement, satisfaction, and retention.

- Coordinate team-building activities and events that contribute to a positive work culture.

5. Exit Management:

- Oversee the exit process, conducting exit interviews, and identifying trends and areas for improvement.

Requirements:

- Bachelor's degree in Human Resources Management or a related field. Master's degree or HR certification is a plus.

- Minimum of 3 years of experience in HR roles, with a strong emphasis on recruitment.

- Proven track record of successfully recruiting and retaining talent.

- Sound knowledge of HR best practices, employment laws, and regulations.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Proficiency in HR software and tools.

- A passion for creating a positive and engaging workplace culture.

Preferred:

- Familiarity with HR practices in a startup or fast-paced environment.

Join us in our journey to create memorable travel experiences for millions of adventurers. As the HR Manager, you will be instrumental in shaping our team and culture, ensuring Thrillophilia remains a great place to work and grow.

ROLES AND RESPONSIBILITIES:

·       Working with technical architects, able to convert the architecture into design and code in Java (Spring Boot), AngularJS, and NodeJS.

·       Able to generate LLD documents.

·       Ability to write Quality code with minimum defects.

·       Unit Test and following the coding standards.

·        

PREFERRED QUALIFICATION AND SKILLS:

·       5+ years strong programming and logical skills in Java (Spring Boot), AngularJS, Object Oriented Java script, NodeJS and HTML5

·       Hands on Experience on Java (Spring Boot), and MySQL is mandatory. Must have completed at least 2 full projects using Spring boot and AngularJS.

·       Excellent knowledge and experience in Spring JPA, RESTful webservices implementation.

·       NodeJS experience is value add

·       Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

·       Must be able to mentor and guide junior technical resources.

·       One who is proactive and come forward with technology related initiatives. Motivated self-starter. 

·       Good Communication skills. English - Oral and Written.

About Us:

Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Telecaller and Counselor to join our team and contribute to our mission of nurturing future leaders.

Job Description:

• As a Telecaller and Counselor at Bansal Classes, you will play a pivotal role in guiding and assisting aspiring students and parents in their educational journey. Your responsibilities include:
• Conducting outbound calls to potential students and their parents.
• Providing information about our courses, teaching methodologies, and the institute's reputation.
• Addressing inquiries and concerns in a professional and empathetic manner.
• Assisting students and parents in selecting the most suitable courses and programs.
• Maintaining a database of inquiries and follow-ups.
• Coordinating with our academic team to ensure accurate and up-to-date information is provided.

Requirements:

• Minimum of 3 years of experience in telecalling and counseling, preferably in the education sector.
• Excellent verbal and written communication skills.
• Empathy and the ability to connect with students and parents.
• Understanding of the IIT, JEE, and NEET coaching industry is a plus.
• Strong organizational skills and attention to detail.
• A passion for education and a commitment to the success of our students.
• The ability to handle both telecalling and counseling responsibilities effectively.

Responsibilities:

• Designing and developing mobile-first applications.
• Creating and maintaining clean and clear front-end code and backend APIs for our web and mobile applications.
• Automation and Deployments of builds - Frontend and Backend.
• Application Performance And Error Monitoring and Automation.
• Maintaining excellent test coverage for our code base.
• Working with our shared services and field teams to identify application bottlenecks and make relevant architectural decisions.
• Constantly optimizing our code bases with an eye for modularity and legibility.
• Writing documentation for our external and internal APIs.

Requirements:

• 4-7 years of professional web development experience.
• WordPress custom theme/plugin development from scratch.
• Mandatory experience in PHP and NodeJS packages (e. g. express, socket-io).
• Experience with AWS Lambda and EC2 is required.
• MySQL/PostgreSQL/Oracle.
• Javascript / jQuery / ES6
• CSS/SCSS
• Unix Server Administration.
• Gitlab and CI deployment experience.

Nice to have:

• Familiarity with at least one Javascript framework (React, Vue.js, etc.).
• Familiarity with CI/CD Pipeline.
• Excellent documentation skills.
• Ability to clearly articulate technical problems, design and implementation choices to a broad range of stakeholders (e. g. sales team, users, security experts).

Perks and Benefits

• Work from anywhere
• Competitive salary and bonus program
• Annual company retreats to fantastic places
• Unlimited Vacation Policy
• Great healthcare coverage
• Professional development allowance
• Internet Allowance
• Customised CMMversary rewards on your 1,3,5,7 and 10-year work anniversaries
• Career Enablement – We meld your upskilling initiatives with organization’s strategic planning
• Take your Birthday Off