
Position- Customer Support Executive (Voice and Chat Process )
Blended Process
Experienced (1 year)/ Freshers can also apply
Location- Jaipur
Roles and responsibilities:
1-Could you be able to provide accurate information about products, services, pricing, and promotions?
2-Please help customers with order placement, tracking, cancellations, and returns.
3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Requirements:
1-Experience required a minimum of 6 months and above.
2-Prefer a candidate who has chat and voice support experience.
3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.

About OnActive
About
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an analytical mindset with a keen eye for detail.
Mandatory skill requirement:
- Salesforce Configuration and Customization experience
- Hands on Experience in Vlocity FlexCards, Omniscripts, dataraptors
- Experience in Vlocity Health/Insurance domain
We are revolutionizing technical hiring by giving companies a skills-based hiring platform that enables our customers to assess technical skills effectively. We are growing fast and looking to add to our Engineering team.
Roles & Responsibilities:
- Implementing world-class Enginerring practices for all the product development teams at WeCP. Ensure these are evangelized and followed.
- Build and maintain SDLC across all of our development and deployment environments: developer, QA, to our production.
- Envision, implement and rollout best development and devops tooling and automation for all of our services.
- Minimum of 5+ years of experience in engineering with mentoring or leading a team
- Hands-on experience with Nodejs, Angular and AWS is mandatory.
- Tech stack: MEAN, AWS, JavaScript, Docker, SRS
- Experience Dockerizing existing web applications
- Setting up alerts and monitoring for system infrastructure
- Monitoring system and application health and optimising the cost
- Experience with security, threat modeling, penetration testing, static analysis
WeCP is a Upekkha and Nexus backed Startup. The WeCP Developer Skills Assessment Platform is trusted by top brands like Microsoft, Robert Bosch, MindTree, Naukri, Infosys and similar others. WeCP is used by technical hiring managers and technical recruiters to evaluate developers and senior techies. We’re data-driven givers who take full ownership of our work and love delighting our customers!



Job Description:
We are seeking an experienced Full Stack React Developer who is passionate about building and maintaining scalable mobile and web applications. The ideal candidate will have a strong background in both front-end and back-end development, with expertise in React for web and React Native for mobile development. You will work closely with our founder to implement new features, optimize performance, and ensure the highest quality user experience across both platforms.
Key Responsibilities:
• Develop and maintain the front-end of our app using React for web and React Native for mobile.
• Build and manage the back-end services and APIs to support both the mobile and web apps, including database design and integration.
• Implement responsive design principles to ensure the app works seamlessly across various devices and screen sizes.
• Optimize the app for maximum speed and scalability.
• Integrate third-party services and APIs as needed.
• Troubleshoot and debug issues to ensure the apps run smoothly on both web and mobile platforms.
Requirements:
• Proven experience as a Full Stack Developer or similar role with a focus on React and React Native.
• Strong proficiency in JavaScript, HTML, and CSS.
• Experience with back-end frameworks (Node.js, Express, Firebase etc.).
• Proficiency in database design and management (Firestore, SQL, NoSQL).
• Experience with RESTful APIs and third-party integrations.
• Familiarity with version control systems (Git).
• Knowledge of responsive design principles and mobile-first development.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work collaboratively in a remote team environment.
Preferred Qualifications:
• Experience in building and scaling e-commerce or rental platforms.
• Familiarity with cloud services (AWS, Google Cloud, etc.).
• Understanding of CI/CD pipelines and automated testing.
• Knowledge of UI/UX design principles.
Director of Technology
Role Summary:
As a Technical Director at IntraEdge, you will be at the forefront of leading our technology teams, providing expert guidance and support across multiple projects. This role is crucial for recruiting top talent, ensuring technical excellence, and staying abreast of industry trends. Your expertise will also significantly contribute to our pre-sales efforts, showcasing our technical capabilities to potential clients.
Key Responsibilities:
- Mentor and lead multiple technology teams, helping resolve complex technical challenges.
- Participate in final round interviews to assess and secure top-tier talent.
- Research and implement new technological patterns and strategies.
- Stay updated with the latest industry trends to enhance our technological offerings.
- Support pre-sales activities by articulating technical strategies and solutions to prospective clients.
Qualifications:
- Proven experience in technical leadership and team management.
- Must have at-least 7+ years of experience in Software Development
- Must have 3+ years experience of exposure working for a Startup or a Startup environment.
- Strong recruiting and talent assessment skills.
- Must have experience or at least a strong awareness of technology trends in a broad range of areas including, but not limited to: Web & API Development, Data Engineering, Mobile Development, Quality Assurance, AI Development, Cloud Native Development, Infrastructure as Code, Microservices Architecture, Serverless Application Development, Infrastructure & Application Security.
- Excellent understanding of current technology trends and patterns.
- Hands-On experience in 2 or more programming language.
- Strong communication skills, capable of effectively articulating technical and non-technical concepts to various stakeholders.
- Effective communication and pre-sales skills.
Desired Skills:
- Strategic thinker with a knack for innovation.
- Able to motivate and drive technology teams towards achieving exceptional performance.
- Comfortable working in a dynamic, fast-paced environment.
About Intraedge: https://intraedge.com/
Intraedge is a Technology, Products and Learning Organization, It was founded in 2002 with offices in the US, India, Europe, Canada, and Singapore. We provide our clients with the resources and expertise to enhance business performance through technology.
About ITLH:
ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the program and have been successfully placed in several MNC's.
How will we help you grow?
By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. We believe in a healthy and growing working culture that you would love to be a part of. Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.
Responsibilities :
- Responsible for reaching out to prospective students and persuading them to purchase the courses.
- Timely addressing the queries and suggestions by students and acting on it on the quick TAT.
- Adhering strictly to the sales calls SLA’s.
- Execution of preset SOPs for the team that you are responsible for
- Collecting feedback from students & stakeholders for successful planning and execution for future
- Coordination between teams to provide swift resolution to prospective students
- Monitor the overall program health, Daily and weekly active users. Plan and execute campaigns to improve engagement.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Coordinating with the TL to come up with new offerings to increase revenue from existing accounts
- Conducting each of your functions with the utmost respect, regardless of other dispositions.
Requirements :
- Tolerance for ambiguity: A get-it-done rather than a wait-for-perfection' approach. A good bad answer is better than no answer at all.
- Iterative problem-solving: which means understanding problems clearly, and rapidly iterating on creative and implementable solutions
Good to have skills:
- Tech understanding/inclination
- Existing network/relationships in target group

The website should support
1. Simplistic UI (to be provided on pen and paper by us)
2. Onboarding along with some questions
3. User portal which would display information as specified in our mockups (for now it would be 2-3 pages)
Backend
1. Login signup using google to be done by Django
2. Backend support to store custom information provided by frontend
Crawler and cron jobs
1. We need to fetch data from various websites which would have captcha, you would need to bypass captcha, crawl the website, fetch the data and store it to our backend.
2. You will need to create cron jobs so that data can be fetched on regular intervals which should be customizable for each customer account who have signed up via frontend

Software Engineer(WordPress HTML)
KEY RESPONSIBILITIES
- Developing and providing maintenance support for WordPress site
- Design and build responsive, cross-browser compatible pages using Wordpress (including localized versions of pages)
- Assist with helpdesk tickets and troubleshooting as needed
- Optimizing page speed of WordPress sites
- Create and maintain the documentations of development work
- Ongoing security patching
- Work closely with the members of Web Team and internal customers
QUALIFICATIONS
- 5+ years of professional Front End Development experience
- Experience developing pages in Wordpress
- Strong understanding of CSS, HTML, Javascript,PHP
- Experience with cross-browser compatibility and responsive web design
- Ability to create responsive web pages from design prototypes in Figma
- Understanding of JSON, Lottie, Web Authentication, Bootstrap, React, Storybook, and Invision.
- Good communication and interpersonal skills, and ability to work to deadlines
- PHP and WordPress experience

- Passionate about search & AI technologies. Open to collaborating with colleagues & external contributors.
- Good understanding of the mainstream deep learning models from multiple domains: computer vision, NLP, reinforcement learning, model optimization, etc.
- Hands-on experience on deep learning frameworks, e.g. Tensorflow, Pytorch, MXNet, BERT. Able to implement the latest DL model using existing API, open-source libraries in a short time.
- Hands-on experience with the Cloud-Native techniques. Good understanding of web services and modern software technologies.
- Maintained/contributed machine learning projects, familiar with the agile software development process, CICD workflow, ticket management, code-review, version control, etc.
- Skilled in the following programming languages: Python 3.
- Good English skills especially for writing and reading documentation

In 2018-19, the mobile games market in India generated over $600 million in revenues. With close to 450 people in its Mumbai and Bangalore offices, Games24x7 is India’s largest mobile games business today and is very well positioned to become the 800-pound gorilla of what will be a $2 billion market by 2022. While Games24x7 continues to invest aggressively in its India centric mobile games, it is also diversifying its business by investing in international gaming and other tech opportunities.
Summary of Role
Position/Role Description :
The candidate will be part of a team managing databases (MySQL, MongoDB, Cassandra) and will be involved in designing, configuring and maintaining databases.
Job Responsibilities:
• Complete involvement in the database requirement starting from the design phase for every project.
• Deploying required database assets on production (DDL, DML)
• Good understanding of MySQL Replication (Master-slave, Master-Master, GTID-based)
• Understanding of MySQL partitioning.
• A better understanding of MySQL logs and Configuration.
• Ways to schedule backup and restoration.
• Good understanding of MySQL versions and their features.
• Good understanding of InnoDB-Engine.
• Exploring ways to optimize the current environment and also lay a good platform for new projects.
• Able to understand and resolve any database related production outages.
Job Requirements:
• BE/B.Tech from a reputed institute
• Experience in python scripting.
• Experience in shell scripting.
• General understanding of system hardware.
• Experience in MySQL is a must.
• Experience in MongoDB, Cassandra, Graph db will be preferred.
• Experience with Pecona MySQL tools.
• 6 - 8 years of experience.
Job Location: Bengaluru


