Customer Support Executive (Voice and Chat Process )

Job Description:      

Min 2 to 4 Years of experience in C# and ASP.NET, Web application development.

Knowledge about cloud programming or migration to cloud is preferred.

 Mandatory skills:

• Proficient in Web Application development using ASP.NET, C# with .Net version 4.0/ 4.5.
• Experience with SQL Server or any other equivalent Database and know how to build efficient queries.
• Strong knowledge on jQuery, AJAX, JavaScript, HTML5, CSS3 and Bootstrap.
• Experience in debugging in multiple browsers.
• Strong understanding of object-oriented programming.
• Clear understanding of SVN or an equivalent VCS.
• Familiar with IIS and deploying code to Web Server.
• Should have excellent analytical and communication skills.

 Responsibilities:

• Good hands on designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
• Translate use cases into functional applications
• Design, build, and maintain efficient, reusable, and reliable C# code
• Ensure the best possible performance, quality, and responsiveness of applications
• Help maintain code quality
• Able to work well in a team setting

 Academic Qualifications Required:

•  B.E. / B.Tech. /MSC in Computer Science or IT./

  M.C.A

Hello Candidate,

Hope you're doing well!

We have an exciting opening for the Field Sales Executive role at Miror, offering strong growth potential and a dynamic work environment.

If you're interested or know someone who might be, feel free to reach via job posting

Looking forward to connecting!

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: miror.in

Job Description:

Field Sales Executive

Experience Required:

·        Minimum 6 months in relevant industry (FemTech, Healthcare, Wellness, or FMCG preferred)

 Key Responsibilities:-

·        Conduct direct field sales and product demos to potential customers.- Visit clinics, pharmacies, wellness centres, and residential areas as per assigned territory

·        Achieve monthly sales targets and growth KPIs.

·        Build and maintain strong customer relationships.

·        Collect market intelligence and customer feedback to improve sales strategies

·        Submit daily/weekly reports to the Sales Manager

·        Ensure proper product placement and branding visibility.

Requirements

·        Minimum 6 months of field sales experience in relevant industries (FemTech, HealthTech, Wellness, Pharma, or FMCG)

·        Excellent communication and interpersonal skills.

·        Self-motivated and target-driven.- Must own a personal two-wheeler with a valid driving license.- Comfortable with daily field visits and travel across assigned locations

·        Basic understanding of digital tools like WhatsApp, Excel, or CRM apps is a plus.

Perks & Benefits

·        Competitive salary + incentives

·        Fuel allowance

·        Performance-based growth opportunities

·        Training and product knowledge support

We are looking for a professional in Quality Assurance to join our team.

In this role, you will be responsible for designing and implementing test plans to improve the usability of our products

The QA Tester works with the development team and other QAs to test software functionality, identify errors, and troubleshoot any issues with the software code.

Apply now for the role of QA (Software Tester) at Codebuddy, which is opening doors for skilled, energetic individuals looking to grow exponentially in their careers.

A successful QA (Software Tester) should be hard-working, have a strong working knowledge of software code and testing methodologies, and be a team player.

Responsibilities:

• Designing test plans, scenarios, scripts, and procedures.
• Executing tests on source code.
• Analyzing test results and reporting to the development team.
• Working with the development team to correct bugs and errors.
• Performing routine inspections and quality tests.
• Preparing and implementing quality assurance policies and procedures.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.

When You Need To Apply (Technical Competency) :

• A Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum 3 years experience in QA testing.
• Should have experience or knowledge in Automation testing
• Good working knowledge of test management software, programming languages, and QA methodologies.
• Familiarity with Agile frameworks and regression testing is a plus.
• Ability to document and troubleshoot errors
• Good teamwork and critical thinking skills.
• Excellent data collection and analysis skills.
• Strong attention to detail.

About Vidhai :

Vidhai Technologies has built business-process expertise, in addition to knowledge of SAP application outsourcing. At Vidhai Technologies, we have a dedicated team of SAP consultants and we provide high quality work that complies with international standards.

Responsibilities :

• Technical analysis, designing, reviews, testing an implementation of SAP ECC/EWM developments, ranging from small enhancements to large projects
• Ensure compliance to existing and development of required data and reporting standards
• Ability to write and validate the technical specification and able to create test Scripts
• Cross-functional knowledge of Finance, Sales, Marketing, Logistics and their use of data. Rich experience with SAP ABAP & SAP EWM ABAP.
• Will work closely with the Business solutions group, to complete on demand work requests, as well as being assigned for large scale SAP cross functional project Projects.
• Keep abreast of SAP releases, enhancements/new functionality and perform application research.
• The Job role involves all phases of the project - Requirement gathering, Estimation, Project Planning, Execution, Go-live and support.
• Ability to help resolve complex technical issues and independently manage critical/complex situations.
• Proven success designing and developing SAP solutions on the SAP ECC/ SAP EWM platform.
• Strong oral and written communication ability.

Required Qualifications :

• Bachelor’s Degree – Engineering or Computer Science
• 8+ years overall SAP experience with minimum 2 End to End Implementations and at least 2 Support Projects
• Should have worked on SAP EWM S/4 2021.
• Must be expert at testing and debugging procedures.
• Must be able to evaluate user requirements relative to current application functionality.
• Requires clear written and verbal communication in a technical context.
• Should have thorough knowledge on EWM PPF, EWM RF framework, ITS Mobile, CIF, Reports, Forms, OOPS ABAP, BAPI, Enhancements, BADI, ALE.
• Experience in ECC <-> EWM integration.
• Ability to develop new and enhance existing RF functions.
• Experience in Smartforms, Label Development and EWM enhancements.
• Able to work with Functional and Technical Teams
• Proven ability Delivering complex and time sensitive projects
• Experience working on a team operating under an Agile Scrum delivery methodology
• Excellent analytical skills and the ability to provide alternative solutions to technical problems

• Strong in data structure and algorithms
• Experience in Java, Express, API Design & DOM
• Understanding of component based design or other design patterns
• Experience with unit testing, integration testing & continuous integration
• RDBMS and NoSQL databases preferably PostgreSQL, MongoDB
• Good to have passion for investing

• Attractive compensation package - competitive salary, flexible bonus scheme.
• We are always looking for ways to promote and inspire innovation.
• Individual career path - management and technical career growth, enhanced by learning and development program, regular performance assessment, teams of multi-national IT professionals.
• Healthy work environment - company-sponsored medical program, food, and beverage program, open communication.
• Friendly policies to support Work-life balance, team building, and celebrations.

JD for Project Coordinator

Ø  Familiar with project management tools -JIRA/ MS Project

Ø  Should have POS acquiring background/payments domain

Ø  Excellent Communication  skills and should be able to communicate with Vendors/banks/internal teams

Ø  Adept at presentation skills using PowerPoint, Google Slides

Ø  Result oriented Coordination leading to better productivity

Ø  Adaptable & astute

Ø  Ability to meet deadlines

Ø  Proficient in excel

Ø  Ability to build strong relationships

Key Result Areas: 

• Build world class Webapps for the Ola Electric ecosystem.
• Work on a full product development lifecycle from requirement gathering, product design, development, to roll out and maintenance
• Effectively collaborate with multiple teams and stakeholders including product and design
• Own the delivery of multiple features of the product end to end 
• Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure) and code modularity, extensibility, quality
• Experience in building Websites from Scratch is a big plus

Key Skills Required: 

• Min 3+ Years in Web Application Development
• Write clean, solid and testable code while keeping the user experience fast and reliable
• Strong understanding of HTML, CSS, JS, JQuery, Reach, Redux 
• Proficient in Web Interface designing
• Experience in developing reusable UI components
• Deep functional knowledge or hands on design experience with Web Services 
• Strong grasp of security principles and how they apply to E-Commerce websites.

Education:
Bachelor’s/ Master’s degree in related field with 2+ years of experience in ERP product sales. .

Skills

• Excellent communication (verbal and written), time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously  
• Excellent customer approach, interpersonal and influencing skills
• Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
• A sales person with a proven, successful background in sales of 2+ years of experience in ERP sales.

• Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division.
• Develop and implement strategy sales in the particular region to maximize growth opportunities, strengthen market share and maximum customer retention.
• Attracting new clients by innovating and overseeing the sales process for the business.
• Responsible for enhancing revenue, within existing and new clients, through continuous client engagement
• Set up meetings with potential clients and listen to their wishes and concerns, Improving sales strategy.
• Research and identify new market opportunities.
• Creates and conducts effective presentation and product demos
• Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.
• Consistently meet and exceed sales targets
• Foster a collaborative environment within the organization.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
• Prepare and deliver pitches to potential investors.
• Create and conduct proposal and presentation based on clients’ needs and closing of orders
• Be responsible for conduct webinar about our product.
• Provide timely weekly, monthly and quarterly sales reports
• Client Relationship management