Cutshort logo
OnActive logo
Customer Support Executive (Voice and Chat Process )
Customer Support Executive (Voice and Chat Process )
OnActive's logo

Customer Support Executive (Voice and Chat Process )

Mansi Gupta's profile picture
Posted by Mansi Gupta
1 - 5 yrs
₹4L - ₹10L / yr
Jaipur
Skills
Customer Support
customer support executive
customer care
customer specialists

Position- Customer Support Executive (Voice and Chat Process )

Blended Process

Experienced (1 year)/ Freshers can also apply

Location- Jaipur


Roles and responsibilities:


1-Could you be able to provide accurate information about products, services, pricing, and promotions?

2-Please help customers with order placement, tracking, cancellations, and returns.

3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.


Requirements:


1-Experience required a minimum of 6 months and above.

2-Prefer a candidate who has chat and voice support experience.

3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About OnActive

Founded :
2019
Type :
Product
Size
Stage :
Bootstrapped

About

OnActive is a leading Business Process Management (BPM) company. OnActive combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over numerous clients across various industries. We deliver an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. OnActive Consulting is a professional business consulting firm based in Jaipur, Rajasthan. We provide a wide spectrum of Management Consulting services in all leading industries in the market. Sectors where OnActive Serves: - 1. Information Technology 2. Telecom · 3. Healthcare · 4. Construction and Real Estate 5. Software 6. Administrative BUSINESS CONSULTING ACTIVITIES • Create in-depth reports and presentations on your business's processes. • Provide forecasts and expectations • Suggest solutions to business problems • Host workshops and staff presentations within your company • Study new and potential trends within an industry • Discover new opportunities and markets for your businesses to expand in • Find new financial avenues to keep your company solvent OUR TEAM OnActive's founders possess a unique combination of creativity, innovation, and leadership skills, all of which contribute to OnActive's reputation. The founding members have taken an active leadership role in the company, seeking clients, vetting consultants, and developing partnership opportunities. We have a team of experienced staff members since its establishment in 2019, OnActive has a substantial growth. OnActive's current team includes exceptional individuals with experience in business analysis, project management, Recruitment, Quality, and training staff, among many other skills. Our staff members also have extensive certifications and qualifications that set us apart from the competition.
Read more

Company social profiles

instagramlinkedin

Similar jobs

Moshi Moshi
at Moshi Moshi
3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
3 - 4 yrs
₹7L - ₹8L / yr
Client Servicing
Social Media Marketing (SMM)
Social media management

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.


Job Role: Senior Social Media Account Manager

Experience Level: 3+ years in Agency set-up

Location: Bangalore, On-site


Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with

offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the

defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.


Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or related environment.

3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

Read more
PeopleX Ventures
at PeopleX Ventures
2 candid answers
Tanisha Sanyal
Posted by Tanisha Sanyal
Bengaluru (Bangalore)
1 - 7 yrs
₹6L - ₹7L / yr
Presales
Inside Sales
Communication Skills
Real Estate

Role Summary

We are seeking dynamic and motivated individuals to join our Sales & Marketing team as Property Specialists. In this role, you will be the first point of contact for potential clients, creating a strong first impression and helping them navigate the buying and selling process. This position offers a mix of office and on-site work, giving you the opportunity to collaborate closely with the Sales team and support client visits.

Key Responsibilities

  • Call and engage with a specific number of qualified leads per month for property buying and selling.
  • Communicate with property owners to understand their requirements.
  • Virtually showcase apartments to prospective buyers and assist the Sales team in closing deals.
  • Maintain accurate and timely data entry in the CRM system.
  • Generate dashboards and reports from CRM for stakeholders.
  • Build and maintain a database of potential and current sellers/buyers.
  • Coordinate with Operations team for home inspections.
  • Explain and demonstrate property features to clients.
  • Stay updated on competing products and services in the market.
  • Work towards achieving monthly sales targets with the Sales and BD team.

What We’re Looking For

  • 1–4 years of experience in a calling or customer-facing role (real estate experience preferred but not mandatory).
  • Strong communication skills in English (knowledge of an additional Indian language is a plus).
  • Organisational and multitasking skills with attention to detail.
  • Enthusiasm to learn and adapt to CRM systems for reporting and record maintenance.
  • Ability to thrive in a fast-paced, target-driven environment.
  • Willingness to work on weekends (as they are peak days in real estate).
  • Positive, collaborative, and motivated mindset.

Why Join Us?

  • Exciting opportunity in a fast-growing real estate sector.
  • Exposure to both office and on-site sales activities.
  • Supportive work environment with learning opportunities.
  • Cab service available for women employees post 7:30 PM.

Location: Shanti Nagar, Bangalore

Work Days: Either Tuesday to Sunday or Wednesday to Monday

Work Hours: 10:00 AM – 7:00 PM

Language Requirement: English communication is mandatory

Experience: Minimum 1+ years in a calling role

Cab Facility: Provided after 7:30 PM (for women only)

Read more
Semi Stealth Mode startup in Delhi
Semi Stealth Mode startup in Delhi
Agency job
via Qrata by Blessy Fernandes
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
1 - 4 yrs
₹20L - ₹25L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava

A Delhi NCR-based Applied AI & Consumer Tech company tackling one of the largest unsolved consumer internet problems of our time. 

We are a motley crew of smart, passionate and nice people who believe you can build a high-performing company with a culture of respect aka a sports team with a heart aka a caring meritocracy.


Position Overview:

As an Android Developer, you will have the exciting opportunity to work on developing, testing, and maintaining Android applications that deliver exceptional user experiences. Collaborating closely with cross-functional teams, you will play a key role in transforming ideas into functional and user-friendly applications that meet the needs of our customers.


Key Responsibilities:

● Participate in the entire application development lifecycle, from concept and design to testing and deployment.

● Write clean, efficient, and maintainable code following coding standards and best practices.

● Continuously research and stay up-to-date with the latest Android development trends, tools, and technologies.

● Assist in maintaining code repositories and version control using tools like Git.

● Collaborate with UI/UX designers to ensure seamless integration of design elements and optimal user experience.


Qualifications:

●     Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).

●     Strong passion for mobile app development and a genuine interest in the Android platform.

●     Solid understanding of Java and/or Kotlin programming languages.

●     Basic knowledge of Android application architecture and components (Activities, Fragments, Services, etc.).

●     Familiarity with development tools and frameworks such as Android Studio and Gradle.

●     Adept problem-solving skills and the ability to think critically.

●     Strong communication skills, both verbal and written.

●     Prior experience with personal or academic Android projects is a plus.

●     Knowledge of UI/UX principles and design patterns is a bonus.

Read more
Thrillophilia.com
Sushmita Nayak
Posted by Sushmita Nayak
Jaipur
2 - 6 yrs
₹2L - ₹9L / yr
Recruitment/Talent Acquisition
Recruitment

Thrillophilia’s journey is rooted in a passion for travel, exploration, and adventure. It began back in 2011 when the global market was still too young for online travel transactions. Ever since we have grown to become India’s largest online platform for booking affordable travel experiences across 55+ countries. Our offerings are diverse and wholesome, with 24,000+ products and services ranging from tours and activities to luxury and culture stays, powered by exclusive deals and extra effort to bring joy to all our travelers.


Thrillophilia grows on a strong foundation of innovative travel technology, great on-ground presence & support, and hand-curated local experiences to bring our 84 million travelers the most delightful holiday experience every year. With multiple tourism and start-up awards as well as global recognition under our belt, we have scaled tenfold over the past three years.



Role Overview:


As the Assistant HR Manager at Thrillophilia, you will play a critical role in building and maintaining our exceptional team. Your primary focus will be on recruitment, ensuring we attract, onboard, and retain top talent who share our passion for travel and adventure. In addition to recruitment, you will also be responsible for various HR operational tasks, contributing to a positive and efficient work environment.


Responsibilities:


  • Recruitment and Talent Acquisition

- Lead end-to-end recruitment processes, including job posting, candidate sourcing, screening, interviewing, and selection.

- Develop and maintain relationships with external recruitment agencies and platforms to ensure a continuous pipeline of top talent.

- Collaborate with department heads to understand staffing needs and align recruitment efforts with business goals.

- Enhance and maintain the employer brand, ensuring Thrillophilia is an attractive destination for prospective employees.


2. Onboarding and Orientation

- Design and implement effective onboarding programs to ensure new hires acclimate smoothly to the company culture and workflows.

- Coordinate orientations, including paperwork, introductions, and training to help new employees settle into their roles.


3. HR Operations:

- Manage and maintain employee records, ensuring accuracy and confidentiality.

- Assist in the development and implementation of HR policies and procedures, ensuring compliance with local employment laws.

- Handle employee queries and concerns, providing guidance and resolution in line with company policies.

- Administer employee benefits and leave policies, including leave tracking and coordination.


4. Employee Engagement

- Support initiatives that foster employee engagement, satisfaction, and retention.

- Coordinate team-building activities and events that contribute to a positive work culture.



5. Exit Management:

- Oversee the exit process, conducting exit interviews, and identifying trends and areas for improvement.


Requirements:


- Bachelor's degree in Human Resources Management or a related field. Master's degree or HR certification is a plus.

- Minimum of 3 years of experience in HR roles, with a strong emphasis on recruitment.

- Proven track record of successfully recruiting and retaining talent.

- Sound knowledge of HR best practices, employment laws, and regulations.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Proficiency in HR software and tools.

- A passion for creating a positive and engaging workplace culture.


Preferred:


- Familiarity with HR practices in a startup or fast-paced environment.


Join us in our journey to create memorable travel experiences for millions of adventurers. As the HR Manager, you will be instrumental in shaping our team and culture, ensuring Thrillophilia remains a great place to work and grow.

Read more
vertical industry expertise includes the automotive,financia
vertical industry expertise includes the automotive,financia
Agency job
via The Hub by Sridevi Viswanathan
Bengaluru (Bangalore)
6 - 10 yrs
₹5L - ₹25L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+9 more

ROLES AND RESPONSIBILITIES:

·       Working with technical architects, able to convert the architecture into design and code in Java (Spring Boot), AngularJS, and NodeJS.

·       Able to generate LLD documents.

·       Ability to write Quality code with minimum defects.

·       Unit Test and following the coding standards.

·        

PREFERRED QUALIFICATION AND SKILLS:

·       5+ years strong programming and logical skills in Java (Spring Boot), AngularJS, Object Oriented Java script, NodeJS and HTML5

·       Hands on Experience on Java (Spring Boot), and MySQL is mandatory. Must have completed at least 2 full projects using Spring boot and AngularJS.

·       Excellent knowledge and experience in Spring JPA, RESTful webservices implementation.

·       NodeJS experience is value add

·       Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

·       Must be able to mentor and guide junior technical resources.

·       One who is proactive and come forward with technology related initiatives. Motivated self-starter. 

·       Good Communication skills. English - Oral and Written.

Read more
Bansal Classes Chinchwad
Bansal Classes Chinchwad
Posted by Bansal Classes Chinchwad
Times and Trends Academy Chinchwad, Office No's. 58,59,60,61 & 62, 4th Floor,Kunal Plaza, Near Railway Station, Chinchwad , Pune- 411019 Cell Phone -9112218684
1 - 3 yrs
₹2L - ₹3L / yr
Communication Skills

About Us:

Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Telecaller and Counselor to join our team and contribute to our mission of nurturing future leaders.

Job Description:

  • As a Telecaller and Counselor at Bansal Classes, you will play a pivotal role in guiding and assisting aspiring students and parents in their educational journey. Your responsibilities include:
  • Conducting outbound calls to potential students and their parents.
  • Providing information about our courses, teaching methodologies, and the institute's reputation.
  • Addressing inquiries and concerns in a professional and empathetic manner.
  • Assisting students and parents in selecting the most suitable courses and programs.
  • Maintaining a database of inquiries and follow-ups.
  • Coordinating with our academic team to ensure accurate and up-to-date information is provided.

Requirements:

  • Minimum of 3 years of experience in telecalling and counseling, preferably in the education sector.
  • Excellent verbal and written communication skills.
  • Empathy and the ability to connect with students and parents.
  • Understanding of the IIT, JEE, and NEET coaching industry is a plus.
  • Strong organizational skills and attention to detail.
  • A passion for education and a commitment to the success of our students.
  • The ability to handle both telecalling and counseling responsibilities effectively.


Read more
CodeMyMobile
at CodeMyMobile
1 recruiter
Mekha K
Posted by Mekha K
Remote only
4 - 7 yrs
₹8L - ₹14L / yr
WooCommerce
skill iconNodeJS (Node.js)
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
+6 more

Responsibilities:

  • Designing and developing mobile-first applications.
  • Creating and maintaining clean and clear front-end code and backend APIs for our web and mobile applications.
  • Automation and Deployments of builds - Frontend and Backend.
  • Application Performance And Error Monitoring and Automation.
  • Maintaining excellent test coverage for our code base.
  • Working with our shared services and field teams to identify application bottlenecks and make relevant architectural decisions.
  • Constantly optimizing our code bases with an eye for modularity and legibility.
  • Writing documentation for our external and internal APIs.


Requirements:

  • 4-7 years of professional web development experience.
  • WordPress custom theme/plugin development from scratch.
  • Mandatory experience in PHP and NodeJS packages (e. g. express, socket-io).
  • Experience with AWS Lambda and EC2 is required.
  • MySQL/PostgreSQL/Oracle.
  • Javascript / jQuery / ES6
  • CSS/SCSS
  • Unix Server Administration.
  • Gitlab and CI deployment experience.


Nice to have:

  • Familiarity with at least one Javascript framework (React, Vue.js, etc.).
  • Familiarity with CI/CD Pipeline.
  • Excellent documentation skills.
  • Ability to clearly articulate technical problems, design and implementation choices to a broad range of stakeholders (e. g. sales team, users, security experts).

Perks and Benefits

  • Work from anywhere
  • Competitive salary and bonus program
  • Annual company retreats to fantastic places
  • Unlimited Vacation Policy
  • Great healthcare coverage
  • Professional development allowance
  • Internet Allowance
  • Customised CMMversary rewards on your 1,3,5,7 and 10-year work anniversaries
  • Career Enablement – We meld your upskilling initiatives with organization’s strategic planning
  • Take your Birthday Off
Read more
Bengaluru (Bangalore)
5 - 7 yrs
₹15L - ₹19L / yr
skill iconNodeJS (Node.js)
skill iconHTML/CSS
skill iconAngularJS (1.x)
skill iconjQuery
skill iconPython
+5 more
Description :- You'll put your stamp on products by applying your unique perspective, your creativity and your ability to understand and represent the voice of the customer. - Flutura designers are involved at every step of a project - from gathering insights, brainstorming, prototyping and experimenting to the launch of final designs. - You'll grow in a design culture that welcomes all ideas and which channels the collective talent of our amazing Design Community to create bold and elegant solutions that solves our customer's problems in a profound manner.The core competency you should possess :Technical/Functional Skills :- 5 - 7 years of total & relevant experience.- Strong hands on experience on Front End technologies like Angular, jQuery, HTML5, CSS3 and other UI framework- Any server side programming languages but preferably NodeJS, Python(Django)- RDBMS Knowledge and socket programming are preferable - Experience with data intensive applications- Experience in building products and responsive websites- Deliver Zero / minimum defect quality outputDesired Characteristics :- Strong oral and written communication skills- Strong interpersonal and leadership skills- Ability to influence others and lead small teams- Lead initiatives of moderate scope and impact- Ability to coordinate several projects simultaneously- Effective problem identification and solution skillsPerks of Partnering with Flutura :- An opportunity to work on the world's most respectable IIOT platform Cerebra- - Opportunity to explore and experiment with your ideas to develop features for a product- A young and vibrant work culture and team- Freedom to upskill your talents with latest technologies
Read more
 05Bn FinHealth
at 05Bn FinHealth
1 recruiter
Jennifer Jocelyn
Posted by Jennifer Jocelyn
Bengaluru (Bangalore)
3 - 5 yrs
₹10L - ₹15L / yr
Service Integration and Management
Salesforce Apex
Salesforce
Salesforce.com
Salesforce.com administration
+3 more
• We are a fintech committed to digitally banking the mass market consumer (Salary Range: 8K – 25K) • By design, we intend automating every interaction – whether it be a consumer journey or a backend process • Automation will however go hand in hand with newer product roll-outs and there will be an important role for monitoring & sampling, identifying exceptions, running manual processes until automation and partnering with product & technology to get processes automated. Role Description: 3+ years of experience with Platform Developer certificate 1 or 2 (PD1/PD2) • Understand Security Configuration • Implementation • Created Flexi Pages • Validation Rules • Written Apex triggers on own • Understand Transaction • How to use Feature Methods • Comfortable in writing Apex codes • Lightning components • Driven Mechanism in Lightning components • Deployment using ANT • Integration Code • Event in Lightning • Designed and written code on own Qualification: B. E & B. Tech
Read more
AnySpaces
at AnySpaces
1 recruiter
Satish B
Posted by Satish B
Bengaluru (Bangalore)
3 - 5 yrs
₹6L - ₹12L / yr
User Interface (UI) Development
User Interface (UI) Design
User Experience (UX) Design
What are we looking for?
We are looking for a rockstar UI/UX Designer who is passionate about designing products. You will be a member of our core design team having diverse experience in creating interfaces for new age products and work closely with product and engineering teams to design interactive interfaces for our platform.
Roles & Responsibilities
● Design and deliver rapid prototypes and mockups optimized for a wide range of devices and interfaces.
● Identify design problems and devise elegant solutions.
● Make strategic design and user interface decisions related to core, and new, functions and features.
● Take a user-centered design approach and rapidly test and iterate your designs.
● Collaborate with other team members ( Front-End/Android) and stakeholders
● Take smart risks and champion new ideas.
● Quality check the final out-come to deliver pixel-perfect experience
● Should take ownership of the complete User Interface
● Present design, communicate concepts and explain design choices
Requirements
● 3 years of experience of working in UI/UX Design
● Understanding of Google Material Design guidelines, Familiarity with Lean UX processes. Ability to work with highly technical teams and handle multiple projects in a fast-paced early stage startup environment
● Experience in creating wireframes, storyboards, user flows, process flows and site maps
● Experience with Sketch, Photoshop, Illustrator, OmniGraffle, or other visual design and wireframing tools
● Behance or Dribble Portfolio required
● Compulsive problem-solvers with excellent visualization, collaboration, and communication skills.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos