Customer Support Executive (Voice and Chat Process )

 We’re excited to share that we have an opening for the Business Development Executive (BDE) position at

our Vashi, Navi Mumbai office.

Below is the JD for the same :-

Company Name:- Focalworks Solutions Pvt Ltd.

Job description:-

Your role

Sales / business development executive, with 3+ years of relevant experience. You'll need to be a go-getter and help drive exponential growth, with a hunger for identifying prospects, pursuing sales opportunities, and closing deals.

You'll need to be innovative, great at business networking, and passionate about achieving your targets.

What you'll do

Identifying new business opportunities through market research, industry analysis, and customer feedback

B2B sales & business development for software development and IT services

Lead generation through various channels to build and manage a pipeline of potential clients to support business growth

Present company service offerings to prospective clients and create project proposals and sales presentations

Always strive to meet or exceed your sales targets

Collaborate with cross-functional teams, to ensure that business development efforts are aligned with overall organizational goals

Brainstorm new and creative growth strategies’

What you should have

Proven track record of success in selling IT services/technology outsourcing services

Demonstrable track record of meeting and exceeding targets

Excellent communication (written and verbal), collaboration, and interpersonal skills

Experience using HubSpot / Zoho CRM or similar

Any UG or PG with 3+ years of relevant experience

What would be great to have

B Tech / MCA / MBA / PGDM - business, marketing or related field

Experience in the e-commerce domain or IT staffing services

Experience of selling in both Domestic & International markets

if interested, kindly share your resume at r a h u l . n a r w a d e @ f o c a l w o r k s . i n

Regards,

Rahul N,

Focalworks Solution Pvt Ltd.

Job Overview:

Now, we are seeking a skilled Kotlin Developer with around 2+ years of experience to join our team. The ideal candidate will be responsible for developing and maintaining high-performance Kotlin-based applications while ensuring best practices in architecture, security, and performance optimization.This is your chance to make an impact, and we’re here for it.

Key Responsibilities:

● Develop, enhance, and maintain Kotlin-based applications.

● Work with local databases such as Room, SQLite, and Realm for efficient data storage.

● Integrate API services using Ktor, Retrofit, and OkHttp for RESTful and GraphQL-based communications.

● Implement Kotlin Coroutines & Flow for asynchronous programming.

● Follow Clean Architecture and MVVM/MVI principles for scalable and maintainable code.

● Optimize application performance, security, and responsiveness. Write and maintain unit and integration tests to ensure application stability.

● Stay updated with Kotlin, Jetpack components, and the latest industry best practices.

What We're Looking For:

● 2+ years of experience in Kotlin development (Android or KMM).

● Strong knowledge of local database management (Room, SQLite, Realm, or SQLCipher).

● Expertise in API service integration using Ktor, Retrofit, or OkHttp.

● Hands-on experience with Kotlin Coroutines & Flow for efficient asynchronous programming.

● Strong understanding of Jetpack components (LiveData, ViewModel, Navigation, WorkManager, etc.).

● Experience in designing applications following Clean Architecture, MVVM, or MVI patterns.

● Knowledge of dependency injection frameworks like Dagger/Hilt or Koin.

● Proficiency in version control systems (Git) and platforms like GitHub, GitLab, or Bitbucket.

● Experience with unit testing using JUnit, MockK, or Espresso.

● Understanding of performance optimization techniques for Kotlin applications. 

We are looking for a product marketing manager to develop user funnels and communication strategies to drive engagement and referrals on the company's app. Our ideal candidate is a passionate & experienced Product Marketer with proven success in working with digital products and/or e-commerce for curating & driving product engagement end to end

Responsibilities:

• Build user journeys and communication strategies for every funnel the user goes through in the app
• Build highly engaging campaigns across user funnels to increase conversion rates
• Drive repeat users, referrals through Email, Push Notifications and other product touchpoints
• Plan & run defined experiments - test open rates, CTR, messaging, conversion rates and renewals.
• Work with internal and external stakeholder to seamlessly drive all campaigns 
• Constantly look for funnel drop offs and optimize every step to increase conversion rates
• Share data on daily, weekly and monthly basis with the larger team

Responsibilities

• Translate mockups and prototypes into interactive and responsive web applications with modern front-end technology
• Take highly complex information and make it digestible for business users
• Objectively navigate the unknown with effective communication and decision making
• Apply atomic design principles to emerging technologies and frameworks
• 
  

Eligibility

• Experience in Angular/React, proficiency with JavaScript/TypeScript, HTML, and CSS
• Expert knowledge of responsive web design
• Knowledge of Git, GitHub, GitLab, and/or Bitbucket
• Knowledge of programming patterns, design patterns, and principles
• Have a great sense of design and basic knowledge about interaction design concepts

We are seeking an experienced Full Stack Developer with a strong background in React.js, JavaScript, TypeScript, and Node.js.

As a member of our development team, you will be responsible for designing, developing, and maintaining our web applications, ensuring high-performance and responsiveness across the entire software stack.

Responsibilities:

• Collaborate with cross-functional teams to understand requirements and develop innovative solutions using React.js, JavaScript, TypeScript, and Node.js.
• Design, develop, and deploy scalable and reliable web applications with a focus on usability, performance, and security.
• Write clean, maintainable, and efficient code using industry best practices and coding standards.
• Develop reusable components and libraries for future use.
• Collaborate with UI/UX designers to translate wireframes and mockups into responsive web interfaces.
• Optimize applications for maximum speed and scalability.
• Implement automated testing and continuous integration to ensure code quality and reliability.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5-8 years of professional experience in web development with a focus on React.js, JavaScript, TypeScript, and Node.js.
• Strong proficiency in React.js, including hooks, context API, and component lifecycle.
• Proficient in JavaScript and TypeScript with a good understanding of functional programming concepts.
• Experience with Node.js and building RESTful APIs using Express.js or similar frameworks.
• Solid understanding of web fundamentals such as HTML5, CSS3, and responsive design.
• Experience with version control systems (Git) and collaborative development workflows (GitFlow).
• Knowledge of testing frameworks (Jest, Enzyme, Mocha) and writing unit and integration tests.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.

A Business Transformation Organization that partners with businesses to co–create customer-centric hyper-personalized solutions to achieve exponential growth. Invente offers platforms and services that enable businesses to provide human-free customer experience, Business Process Automation.

Location: Hyderabad (WFO)

Budget: Open

Position: Azure Data Engineer

Experience: 5+ years of commercial experience

Responsibilities

●     Design and implement Azure data solutions using ADLS Gen 2.0, Azure Data Factory, Synapse, Databricks, SQL, and Power BI

●     Build and maintain data pipelines and ETL processes to ensure efficient data ingestion and processing

●     Develop and manage data warehouses and data lakes

●     Ensure data quality, integrity, and security

●     Implement from existing use cases required by the AI and analytics teams.

●     Collaborate with other teams to integrate data solutions with other systems and applications

●     Stay up-to-date with emerging data technologies and recommend new solutions to improve our data infrastructure

About the Company:

This opportunity is for an AI Drone Technology startup funded by the Indian Army. It is working to develop cutting-edge products to help the Indian Army gain an edge in New Age Enemy Warfare.

They are working on using drones to neutralize terrorists hidden in deep forests. Get a chance to contribute to secure our borders against the enemy.

Responsibilities:

• Extensive knowledge in machine learning and deep learning techniques
• Solid background in image processing/computer vision
• Experience in building datasets for computer vision tasks
• Experience working with and creating data structures/architectures
• Proficiency in at least one major machine learning framework such as Tensorflow, Pytorch
• Experience visualizing data to stakeholders
• Ability to analyze and debug complex algorithms
• Highly skilled in Python scripting language
• Creativity and curiosity for solving highly complex problems
• Excellent communication and collaboration skills

Educational Qualification:

MS in Engineering, Applied Mathematics, Data Science, Computer Science or equivalent field, with 3 years industry experience, a PhD degree or equivalent industry experience.

The Data Entry/Loan Support Specialist is responsible for reviewing Mortgage loan documents to analyze and correct any discrepancies/errors and enter the data into the system. This position requires the LSS to possess high attention to detail as this position involves responsibility for the accuracy of documentation critical to the loan Originations process.

Responsibilities

• Accurately and efficiently process data by reviewing mortgage loan documents and entering data into the system / Indexing of mortgage documents into appropriate document categories / Follow directions, procedures

Requirements (Qualifications and Skills):

• High school diploma required. Bachelor's degree preferred
• 2 - 3 years of reviewing and analyzing US Residential Mortgage documents
• Knowledge of mortgage industry documents
• Ability to work in a fast-paced, team-oriented work environment
• Ability to multi-task
• Strong technical and computer skills
• Acute attention to detail
• Excellent organizational and time management skills

Salary and Benefits

• Medical insurance
• Transportation provided

Title: Associate Consultant – Recruitment and co-ordinations

Reporting to: Head of Business

Location: Bangalore

About Us

Think Taank Consultants a franchisee unit of Antal International Networks is a recruitment firm with focus in Mid, Senior and Leadership level hiring based in Bangalore,

Support by Antal:

We are supported by our brand “Antal”, Antal trains us in handling all the nuances in recruitment.

Log into: http://www.antal.com">www.antal.com for more details.

Our strength – Networking

We are a large network of 30plus offices PAN India with over 200+ consultants working on both IT and Non-IT roles

Job Description

Broadly there are 2 major activities:

Recruitment and co-ordinations

Office Administration

Recruitment and co-ordinations

Managing Freelance Consultants / Network partners on end-to-end recruitment activities.

Client co-ordinations – Recruitments and strengthening business relations.

Manage the entire recruitment activity:

Once you have a JD, evaluate / qualify every requirement, understand the client’s expectations completely.

Distribute the requirements to relevant consultants and partners.

Receive the profiles from consultants, evaluate and share it to clients.

Handle end to end recruitment co-ordinations between clients and consultants.

Take control of all prospective candidates during the 2^nd and final stage Interviews and understand their keenness and have backup plans accordingly.

Stay in touch with offered candidates till such time they Join.

Evaluate the running mandates and take appropriate decisions – STOP / HOLD / CONTINUE

Ensure you and your team spends time on productive mandates – TIME / VALUE / MONEY

Manage / Motivate / Assist consultants:

You should manage, guide, and assist consultants for functionally smoothly.

Motive the consultants to earn attractive Incentives.

Evaluate the consultant’s basis their performance, commitments, quality of work, etc.,

Coordinate with BD team:

You will coordinate with BD team / Account head in case of any help to address any client related issues, work jointly as a team and resolve.

Admin. / Backend work:

Maintain all reports and data on all recruitment related activities of the office.

*Daily / weekly / monthly reports of all consultants

*Performance reports of all consultants

*Data base of all roles worked (Resumes and excel sheets)

*Data base of clients

*Maintain and Manage all Job portals.

Other activities:

*Sourcing candidates for our office                                                                               

*Manage and Maintain all Job portals.

*Job posting activities across various portals.

*Preparing formats / templates / presentations.

Measurable Objectives: Your performance will be measured basis on how you plan, guide, manage, maintain data, reports, analysis, etc., - Translate to measurable performance.

Work timing: 9.00am to 6.00pm (Monday to Friday)

Work from home: Considering the current pandemic the work will be from home, in the situation improves, we will have to meet in person once in a week for review meetings.

Work from office: We will evaluate the situations with respect to COVID, have all protocol measures keeping employee safety is key and take a decision, our next evaluation on this would be during the month of October 2021.

Ideal candidate: This role would suit someone who has the following qualities:

1. Great Passion to learn
2. Excellent communication skills – English vernacular
3. Excellent in written communications
4. Excellent computer skills – Excel and word
5. Basic knowledge on IT skills – Java, Phyton, etc.,

Note: All other necessary trainings will be provided by us.

Learnings - What will you learn?

Industry Knowledge (Across sectors we work)

Hierarchies in the organization & how does an organization function.

Client expectations

Candidate sourcing & Candidate assessments,

Entire Recruitment cycle, challenges in hiring good talent, etc.

Solutions to candidate and client related challenges.

Job Description

We are looking for a talented Sr. Web Designer to create amazing user experiences.  Your creativity able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

Responsibilities

• Create visual/graphic design standards, maintain image library
• Well versed with Photoshop, Coral Draw, Flash, Illustrator, Strong HTML, CSS3
• Expertise and experience in Web design and development, print and online media
• Strong knowledge of Web and design principles
• Strong conceptual development, layout and illustration skill
• Experience of managing intranets independently
• Work on campaigns for internal teams, which will include intranet banners, mailers, posters, wallpapers, etc.

Additional Requirements:

1. 6-8 years of Solid UI experience background.
2. A bachelor/master’s degree in interaction design or related UI degree
3. Proficiency in Photoshop, Illustrator, UXPin, Balsamiq, Axure RP or other visual design and wire-framing tools
4. Proficiency in HTML5, CSS3, and JavaScript for rapid prototyping
5. Experience in developing responsive multi-platform cross browser / multi resolution user interfaces and design
6. Ability to deal with ambiguity and change.
7. Ability to work with business leaders / multiple teams.
8. Ability to recommend intuitive user journeys / interfaces and proactively evolve product design
9. Excellent communication, interpersonal, and organizational skills
10. Proactive and communicative to be closely aligned within the Product Management and customer requirements.
11. Exposure to business process workflow.
12. Start-up work culture mindset.