- Customer Onboarding: Proven experience in managing customer onboarding processes, ensuring customers feel supported and confident as they begin using a product or service. Ability to simplify complex product features and make them easily understandable for users of varying technical abilities.
- Account Management: Experience in managing customer accounts throughout the entire lifecycle, from initial onboarding to long-term relationship management. Ability to handle multiple accounts and prioritize effectively to meet customer needs.
- CRM Tools: Proficient in using Customer Relationship Management (CRM) tools (e.g., Salesforce, HubSpot, Zoho) to track customer interactions, manage workflows, and maintain detailed records. Experience with CRM tools to generate reports and monitor account health is highly beneficial.
- SaaS Support: Knowledge of SaaS (Software as a Service) products and the customer support processes associated with them. Understanding of common customer challenges in the SaaS space and best practices for providing proactive support.
- Communication Skills: Strong verbal and written communication skills. Ability to convey information clearly and effectively, whether it’s answering customer questions, delivering presentations, or drafting customer documentation. Active listening skills to better understand customer needs and provide meaningful solutions.
- Relationship Building: Ability to build and maintain long-lasting, trust-based relationships with customers. A focus on understanding customers' pain points and offering solutions that drive value and satisfaction. Excellent interpersonal skills, with the ability to engage stakeholders at all levels of an organization.
- Problem-Solving: Strong problem-solving abilities, with the capability to identify root causes of customer issues and resolve them efficiently. Creative thinking to propose solutions that are in line with both customer needs and company objectives.
Nice-to-Have Skills:
- Technical Aptitude: A basic understanding of technical concepts related to SaaS products, APIs, integrations, and system configurations, enabling you to communicate effectively with technical teams and assist customers with more complex issues.
- Upselling & Renewals: Experience in identifying upsell opportunities or renewing subscriptions based on customers’ evolving needs and business goals. Understanding of the sales process and ability to articulate the value of additional features or products to customers.
- Multi-Language Proficiency: Fluency in additional languages to engage with a broader customer base (particularly beneficial in multi-national companies).
Personal Attributes:
- Customer-Centric: A deep passion for helping customers achieve their goals and ensuring their satisfaction. Always striving to exceed customer expectations and provide them with a positive experience.
- Adaptable: Ability to thrive in a fast-paced, evolving environment. Willingness to learn new tools and systems and adapt to changing business needs.
- Team Player: Ability to work collaboratively with cross-functional teams, including product, sales, and support. Focused on teamwork and maintaining open, transparent communication with colleagues to provide customers with a seamless experience.
- Proactive: Self-motivated with a proactive approach to managing customer accounts. Comfortable reaching out to customers with check-ins, product updates, or to preemptively addressing potential concerns.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Bachelor’s Degree in Information Technology or related field desirable.
• 5 years of Database administrator experience in Microsoft technologies
• Experience with Azure SQL in a multi-region configuration
• Azure certifications (Good to have)
• 2+ Years’ Experience in performing data migrations upgrades/modernizations, performance tuning on IaaS and PaaS Managed Instance and SQL Azure
• Experience with routine maintenance, recovery, and handling failover of a databases
Knowledge about the RDBMS e.g., Microsoft SQL Server or Azure cloud platform.
• Expertise Microsoft SQL Server on VM, Azure SQL Managed Instance, Azure SQL
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Position: Relationship Manager – Home Loan
Bank: Axis Bank
Location: Andheri / Thane, Maharashtra
CTC: Up to ₹3.5 LPA
Age: 25 to 27 years
Experience Required:
Only candidates with prior Home Loan sales experience
Preferably from BFSI or NBFC background
Interested candidates can apply with updated resumes.
Inside Sales Executive –Singapore Region
Location: Delhi – Mohan Co-operarative, Mathura Road ( Hybrid Model) Experience:2– 4 Years
Requirements: Immediate joining required
Lagozon is a leading technology service provider with experience in providing a comprehensive portfolio of Consulting and Service Offerings in the niche technology area of Data Analytics and RPA solutions. Lagozon offers state-of-the-art solutions to Retail, Manufacturing, Logistics & Distribution, Telecom & Media, and BFSI Industries. With rich domain knowledge and technology expertise spanning multiple platforms, Lagozon offers solutions that deliver quantifiable value in the form of revenue growth and better risk management. With multiple relationships built by delivering innovative solutions, Lagozon has become a trusted advisor for its customers globally. We are looking for Inside Sales Executive for our Organisation.
Roles and Responsibilities include but are not limited to :
• 2+ years of inside-sales experience (preferably B2B), ideally with high-volume prospecting and outreach
• Experience in Singapore IT Sales.
• Comfortable working in Singapore time zone shifts.
• The Associate would be responsible for making enhanced outbound calls following a diligent process toward converting leads
• Actively seek out new sales opportunities through cold calling, networking and social media.
• Intensely following up with the prospects and closing the sales within the sales cycle
• Achieving the weekly targets in a performance-driven competitive environment
• Scheduling direct meetings (in the Singapore) for the Management with new clients through targeted outbound campaigns.
• Well-equipped in handling the complete sales cycle from Lead sourcing to Lead closure
Skills/Abilities :
• Exceptional communicator and influencer who can deliver sales pitches like a charm
• Confident and persevering risk-taker who thrives in a high-performance high-growth environment
• Good Communication skills (Fluency in English)
• Preferred existing experience working IT Companies.
• Manage the end-to-end recruitment process efficiently with team members for one of the Business Units.
• Manage a team of 5-6 recruiters.
• Track & report key metrices and analyses data to make decisions and optimize hiring results.
• Developing recruiting plan / strategies to ensure job openings are filled in a timely and cost-effective manner.
• Managing and evaluating external recruiting agencies/vendors.
• Stakeholder management.
• Salary negotiation with candidates.
• Work as in individual contributor for strategic roles.
• Initiating various recruitment reports, analysis and dashboards and managing & delivering them on a periodic basis.
Desired skills:
• Must have experience of working in the IT hiring industry for 12 years, and in a corporate setup for 7-8 years.
• Should have worked in a fast-paced culture and SLA driven.
• Must have very good interpersonal skills.
• Excellent verbal and written communication skills and time management skills are essential.
• Should be willing to go extra mile to fulfil organizational hiring objectives.
JOB DESCRIPTION – Technical Support
Educational Qualification: Bachelor’s / Masters, CCNA Certification Experience: Fresher / 1 Year
Job Location: Delhi (Posist Head Office)
About Posist Technologies:
Posist (www.posist.com) is a B4B (Business-for-Business) company partnering with global restaurant chains in their digital transformation via its restaurant technology platform. It allows restaurant operators to automate operations, delight guests, grow revenues, and become prosperous. Posist powers 10,000+ restaurants in 50+ countries. Headquartered in New Delhi, Posist has a global presence spread across the US, UAE, Singapore, Thailand, UK, and Mexico.
Responsibilities:
- Taking Client queries over Call / Email / Chat
- Resolve the tickets via Call / Email / Chat/ Remote tools
- Register Client queries in Ticketing Tool.
- Follow-up with clients and with internal teams.
- Resolve the issue within the SLA and Company guidelines.
- Escalate the ticket to the respective team and follow-up.
- Resolve the tickets related to Printers, Cash Drawer, networking and Posist product. ● Sending updates to clients related to reported queries.
- Working in Rotational Shifts.
- Creating troubleshooting documents.
Skills Required:
- Good Communicable skills.
- Should be able to work in 24*7 environment, Rotational Shifts (weekly offs will be there)
- Practical knowledge of Hardware, network troubleshooting, Printer Installation (USB and network)
- Good Decision making skills
- Multitasking
- Willing to work Cross teams
- Should be a Team player
- Should have Knowledge of Remote Tools
- Good Skills to adapt any Software tool.
- Documentation Skills is an add on.
Python
NodeJS (Node.js)
JavascriptRequirements
• High self motivation to lead & build projects from beginning to end;
• You've shipped multiple products and are willing/able to demonstrate how you solved specific problems to solve users needs;
• Excellent communication in presenting your code and communicating what problems they are solving while giving/receiving feedback;
• Ability to quickly grasp goals and requirements from light specifications;
• Must be able to effectively & efficiently work with stakeholders spreads across many timezones;
• 3+ years of experience working in a modern commercial web development environment and shipping solid product;
• Proficiency using HTML/CSS/Javascript/AJAX;
• Solid understanding of the full web technology stack (e.g. HTTP, cookies, asset loading, caching, REST, Thrift);
• Past experience or familiarity with architectural patterns of large, high-scale web or mobile applications;
• Experience building and using continuous development environments; • Demonstrated design and UX sensibilities;
• Rigor in A/B testing, test coverage, and other web best practices;
• Analytical and strong quantitative skills, plus experience combining code and math;
• Familiar with most of the following: Microsoft Stack, Python, Node.js, Docker, AngularJS.
Perks
Ground floor opportunity with the team; shape the strategic direction of the company.
Work with sharp, motivated and passionate co-workers spread across many regions.
Rare opportunity to make real positive impact on the world!
AngularJS (1.x)
Angular (2+)Skill Set # 2
- 3 – 6 years hands experience profiles
- Hands-on Experience in
- .NET Core 2.1 and above, Asp.net, WebAPI, C#
- Sql Server 2012+ /DB
- Good working knowledge in Angular 7 and above
- Ajax / J-query / Bootstrap / LINQ / HTML 5.0
- MVC / Entity Framework will be an added advantage.
Key Responsibilities
- Design, build new applications using Framework 4.0 (/latest) / .NET Core.
- Enhance applications using C#.NET, Web Services / Web API, Entity Framework / http://ado.net/">ADO.NET.
- Strong coding knowledge on developing applications using Web APIs / REST APIs.
- Hands-on development experience in building Responsive Web Design user interfaces using HTML5, CSS3
- Develop On-premise / Cloud (using Azure) hosting applications.
- Hands on experience in transactional databases, write Stored Procedures and Functions in SQL Server.
- Knowledge in full SDLC phases (Waterfall or Agile depending on the application)
- At least three years of Experience with Dot net, C#, Ajax, SQL, JavaScript, HTML, CSS
- Good written and communication skills.
We’re looking for a team player, who is motivated by delivering great work. Some of the skills and experience we look for includes:
- Builds and maintains relationship with talent pool in regional markets
- Opens and manages requisitions throughout recruiting lifecycle
- Manages candidate database, including resumes and applications
- Assesses recruiting service request and confirms talent needs with Business and Hiring Manager
- Identifies recruiting channels and target talent pools and conducts search for candidates
- Captures applicant information into recruiting database, maintaining database for future reference
- Prepares and shares candidate communications throughout recruiting lifecycle
- Provides candidate logistics support during hiring process, including coordination of candidate interviews and screening
- Screens candidates, including review of application and resume along with conducting assessments and interviews in partnership with Hiring Manager
- Serves as a point of escalation for inquiries and redirects the resolution of complex or unusual talent acquisition inquiries to the Talent Acquisition COE
- Provides inputs on recruiting operations and execution improvements to Talent Acquisition Lead and Talent Acquisition COE
JavaPythonJob Role – Technical Lead – Back End
Work Location - Bengaluru
Job Description –
Requirements
• 5+ years of experience in product companies
• Experience in software development and coding in multiple languages
• Experience in both front-end and back-end development with mastery in back-
end.
• Excellent knowledge of software and application design and architecture
• Understanding of software quality assurance principles
• Managed at least 4-5 engineers in their experience.
• High quality organisational and leadership skills
• Outstanding communication and presentation abilities
If you think you are one of them then please reply with your interest and we will take your candidature ahead for the next level of evaluation. Below information would be appreciated more:
Current CTC:
Expected CTC:
Notice Period:
Update Resume: please attach
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Full Stack Developer - Averlon