
- Customer Onboarding: Proven experience in managing customer onboarding processes, ensuring customers feel supported and confident as they begin using a product or service. Ability to simplify complex product features and make them easily understandable for users of varying technical abilities.
- Account Management: Experience in managing customer accounts throughout the entire lifecycle, from initial onboarding to long-term relationship management. Ability to handle multiple accounts and prioritize effectively to meet customer needs.
- CRM Tools: Proficient in using Customer Relationship Management (CRM) tools (e.g., Salesforce, HubSpot, Zoho) to track customer interactions, manage workflows, and maintain detailed records. Experience with CRM tools to generate reports and monitor account health is highly beneficial.
- SaaS Support: Knowledge of SaaS (Software as a Service) products and the customer support processes associated with them. Understanding of common customer challenges in the SaaS space and best practices for providing proactive support.
- Communication Skills: Strong verbal and written communication skills. Ability to convey information clearly and effectively, whether it’s answering customer questions, delivering presentations, or drafting customer documentation. Active listening skills to better understand customer needs and provide meaningful solutions.
- Relationship Building: Ability to build and maintain long-lasting, trust-based relationships with customers. A focus on understanding customers' pain points and offering solutions that drive value and satisfaction. Excellent interpersonal skills, with the ability to engage stakeholders at all levels of an organization.
- Problem-Solving: Strong problem-solving abilities, with the capability to identify root causes of customer issues and resolve them efficiently. Creative thinking to propose solutions that are in line with both customer needs and company objectives.
Nice-to-Have Skills:
- Technical Aptitude: A basic understanding of technical concepts related to SaaS products, APIs, integrations, and system configurations, enabling you to communicate effectively with technical teams and assist customers with more complex issues.
- Upselling & Renewals: Experience in identifying upsell opportunities or renewing subscriptions based on customers’ evolving needs and business goals. Understanding of the sales process and ability to articulate the value of additional features or products to customers.
- Multi-Language Proficiency: Fluency in additional languages to engage with a broader customer base (particularly beneficial in multi-national companies).
Personal Attributes:
- Customer-Centric: A deep passion for helping customers achieve their goals and ensuring their satisfaction. Always striving to exceed customer expectations and provide them with a positive experience.
- Adaptable: Ability to thrive in a fast-paced, evolving environment. Willingness to learn new tools and systems and adapt to changing business needs.
- Team Player: Ability to work collaboratively with cross-functional teams, including product, sales, and support. Focused on teamwork and maintaining open, transparent communication with colleagues to provide customers with a seamless experience.
- Proactive: Self-motivated with a proactive approach to managing customer accounts. Comfortable reaching out to customers with check-ins, product updates, or to preemptively addressing potential concerns.

About Famepilot Internet Private Limited
About
Similar jobs
We are seeking a passionate Growth Hacker Intern who thrives in a dynamic environment and loves to experiment with new strategies to drive user growth. As part of our growth team, you will have the opportunity to dive deep into the world of growth hacking, from content creation to conducting market research, and learn hands-on skills that will shape your career.
Key Responsibilities:
- Content Creation: Assist in writing compelling and SEO-optimized content across platforms to drive user engagement.
- Webinar Management: Plan, organize, and host webinars to engage with the community and deliver valuable insights.
- Video Editing: Help edit and create engaging video content for social media and marketing campaigns.
- Market Research: Conduct in-depth market research to identify growth opportunities and trends.

About Hubstream
Hubstream is the world’s Investigation Operating System. Hubstream software manages hundreds of thousands of investigative leads and cases for federal governments and private companies. Our tools effectively separate low and high-value cases and build intelligence databases that help resolve future reports. Many of the most critical cases lead to arrests, rescues, website takedowns, and the publication of high-profile investigative reports.
As a Development Manager, you will need to manage the team effectively and make sure that team members are delivering to their full potential by continuously monitoring, mentoring, and guiding them both technically and personally to grow in their careers. Your performance will be measured against each team member's delivery, keeping employee morale high at work, mentoring them to grow in their career, and retaining the employee in the organization.
What you will do at Hubstream:
· Manage Software Development project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control, and closure.
· Work collaboratively with development team, lead architect and the CTO to determine technical direction and approach to system design and implementation.
· Manage the day-to-day activities of projects and staff; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost parameters.
· Make recommendations to management about schedules, prioritization, and resource allocation with input from team members.
· Manage resource planning and organizational capacity planning.
· Coach and train project team members on Software Development processes and best practices.
· Providing continuous guidance and direction to the Leads to meet the client delivery & commitment.
· Periodically conduct the meeting with the Senior Management and update the status of the delivery.
· Regularly conduct individual team meetings to understand the need of the Team(s) and make sure they are met.
· Develop a superior workforce and increase the efficiency of the team.
· Periodically review the performance of each team member(s) and provide feedback to improve.
· Conduct the year-end performance appraisal to all the team members and give the correct rating without any bias towards any employee.
· Had experience in the Performance Improvement Program for those employees who are underperforming and continuously mentor and monitor to improve their performance.
Relevant experience includes:
· Project Scoping
· Controlling Process
· Resource planning and team staffing
· Project Management
· People Management
· Performance Review & Appraisal Process
· Performance Improvement Program
Skills/Qualification:
· B.E/B.Tech/M.Tech/MCA with good CPGA from reputed colleges/Institutes in India.
· 6 to 8 years delivery of consulting or professional services, or as a people manager.
· Minimum 5 years of experience in a technology environment, including 2-3 years of practical professional experience in project management.
· Minimum 5+ years of Software development experience in C#, T-SQL is a bonus.
· Minimum 5+ years of experience in Client Interaction directly or indirectly.
· Demonstrated experience in leading cross-functional project teams.
· Have very good communication skills both verbal and non-verbal communications.
· Flexible to work in different time zones like Australia, Europe & US Time zone based on the Customer's need.
· Ability to learn and grasp concepts quickly in a fast-paced environment and guide the Team.
· Ability to be self-directed and work with minimal supervision.
· Strong interpersonal skills that demonstrate your knowledge, passion, and commitment to partnering with the team to help them work better.
· Working knowledge of the Microsoft development tools (Windows / SQL Server / Visual Studio) is a value addition.
· Demonstrated ability to work on a distributed or remote team is highly preferred.


Sizzle is an exciting new startup in the world of gaming. At Sizzle, we’re building AI to automatically create highlights of gaming streamers and esports tournaments.
For this role, we're looking for someone that loves to play and watch games, and is eager to roll up their sleeves and build up a new gaming platform. Specifically, we’re looking for a technical program manager - someone that can drive timelines, manage dependencies and get things done. You will work closely with the founders and the engineering team to iterate and launch new products and features. You will constantly report on status and maintain a dashboard across product, engineering, and user behavior.
You will:
- Be responsible for speedy and timely shipping of all products and features
- Work closely with front end engineers, product managers, and UI/UX teams to understand the product requirements in detail, and map them out to delivery timeframes
- Work closely with backend engineers to understand and map deployment timeframes and integration into pipelines
- Manage the timeline and delivery of numerous A/B tests on the website design, layout, color scheme, button placement, images/videos, and other objects to optimize time on site and conversion
- Keep track of all dependencies between projects and engineers
- Track all projects and tasks across all engineers and address any delays. Ensure tight coordination with management.
You should have the following qualities:
- Strong track record of successful delivery of complex projects and product launches
- 2+ years of software development; 2+ years of program management
- Excellent verbal and communication skills
- Deep understanding of AI model development and deployment
- Excited about working in a fast-changing startup environment
- Willingness to learn rapidly on the job, try different things, and deliver results
- Bachelors or masters degree in computer science or related field
- Ideally a gamer or someone interested in watching gaming content online
Skills:
Technical program management, ML algorithms, Tensorflow, AWS, Python
Work Experience: 3 years to 10 years



Net Engineer:
Job Descriptions: Senior .NET Cloud (Azure) Practitioner
Job Description Experience: 8-12 years (approx.)
Notice period : 15-20 days max.
Location :Chennai(1st preference),Bangalore and Hyderabad
Mandatory Skills
· Strong Restful API, Micro-services development experience using ASP.NET CORE Web APIs (C#);
· Must have exceptionally good software design and programming skills in .Net Core (.NET 3.X, .NET 6) Platform, C#, ASP.net MVC, ASP.net Web API (RESTful), Entity Framework & LINQ
· Good working knowledge on Azure Functions, Docker, and containers
· Expertise in Microsoft Azure Platform - Azure Functions, Application Gateway, API Management, Redis Cache, App Services, Azure Kubernetes, CosmosDB, Azure Search, Azure Service Bus, Function Apps, Azure Storage Accounts, Azure KeyVault, Azure Log Analytics, Azure Active Directory, Application Insights, Azure SQL Database, Azure IoT, Azure Event Hubs, Azure Data Factory, Virtual Networks and networking.
· Strong SQL Server expertise and familiarity with Azure Cosmos DB, Azure (Blob, Table, queue) storage, Azure SQL etc
· Experienced in Test-Driven Development, unit testing libraries, testing frameworks.
· Good knowledge of Object Oriented programming, including Design Patterns
- Cloud Architecture - Technical knowledge and implementation experience using common cloud architecture, enabling components, and deployment platforms.
· Excellent written and oral communication skills, along with the proven ability to work as a team with other disciplines outside of engineering are a must
· Solid analytical, problem-solving and troubleshooting skills
Desirable Skills:
· Certified Azure Solution Architect Expert
o https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-900-exam-preparation-microsoft-azure-fundamentals-524%2F&data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=sjIg554Fzuhah%2BLm1FC7znr9WrbVWw8PuvmoYbeDDmc%3D&reserved=0" target="_blank">Microsoft Certified: Azure – Fundamentals Exam AZ-900
o https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-104-exam-preparation-microsoft-azure-administrator-1-1332%2F&data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=U%2Fusuw7eB2%2BOcqrLLaFhFLUiPXKxsOFiMogcbeXk83o%3D&reserved=0" target="_blank">Microsoft Certified: Azure Administrator – Associate Exam AZ-104
o https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-204-exam-preparation-developing-solutions-for-microsoft-azure-1208%2F&data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=8NS7FvcbCzFhLiXHXvBVqSyC3e3ffjDNYH95UiQh1eY%3D&reserved=0" target="_blank">Microsoft Certified: Azure Developer – Associate Exam AZ-204
o https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facloudguru.com%2Fblog%2Fengineering%2Fwhich-azure-certification-is-right-for-me%23devops-engineer&data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=c69xXIJIf480QdSEQ8VuIpQZIK2YSm4iI2D6arpWKCU%3D&reserved=0" target="_blank">Microsoft Certified: DevOps Engineer Expert (AZ-400)
o https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facloudguru.com%2Fblog%2Fengineering%2Fwhich-azure-certification-is-right-for-me%23solutions-architect&data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=gnCQGt%2Bnu9MJNaLRde%2FuEve0K8V8EJpVmjAUTrJKSDE%3D&reserved=0" target="_blank">Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
· Good understanding of software architecture, scalability, resilience, performance;
· Working knowledge of automation tools such as Azure DevOps, Azure Pipeline or Jenkins or similar
Roles & Responsibilities
· Defining best practices & standards for usage of libraries, frameworks and other tools being used;
· Architecture, design, and implementation of software from development, delivery, and releases.
· Breakdown complex requirements into independent architectural components, modules, tasks and strategies and collaborate with peer leadership through the full software development lifecycle to deliver top quality, on time and within budget.
· Demonstrate excellent communications with stakeholders regarding delivery goals, objectives, deliverables, plans and status throughout the software development lifecycle.
· Should be able to work with various stakeholders (Architects/Product Owners/Leadership) as well as team - Lead/ Principal/ Individual Contributor for Web UI/ Front End Development;
· Should be able to work in an agile, dynamic team environment;
Responsibilities :
-
Work with development teams and product managers to ideate software solutions
-
Maintenance of Node.js Backend
-
Working with MongoDB to create various features
-
Troubleshoot, debug and upgrade software
-
Create security and data protection settings
Requirements :
-
Proven experience as a backend developer in Node.js or similar role
-
Experience developing desktop and mobile applications
-
Familiarity with common stacks
Requirements :
-
Hands on experience building end to end systems
-
Minimum 1 yrs of experience with Javascript, Node.js and Mongo.DB
-
Good architectural & design skills
-
Strong coding, data structures and algorithms
-
The ability to own end to end responsibility - right from requirement to release
-
The ability to produce bug-free and production grade code
-
Experience and fine understanding of cross browser front end development issues
-
Exhibit a deep understanding of server virtualization, networking and storage ensuring that
-
The solution scales and performs with high availability and uptime

- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
- Thrive in a company that values sustainability, drives a safety-focused culture, and has been recognized as one of the most ethical companies in the world
- Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company-paid pension, stock purchase plan, tuition reimbursement, and more!
What You Will Do:
- Gather and process raw data at scale (including writing scripts, web scraping, calling APIs, write SQL queries, manage PI data, etc.).
- Devise and deploy the core automated processes that pre-process, clean, and present the required data for further processing.
- Develop and implement standard quality checks/algorithms and continuously improve upon these in collaboration with software and marketing teams.
- Develop and deploy metrics, dashboards, and visualizations characterizing both individual accounts and corporate enterprises in analytically insightful and visually compelling ways
- Apply engineering knowledge in developing data-driven algorithms for anomaly detection, failure prediction, and optimization.
- Work closely with our field sales, marketing, and industry technical consultants to configure data aggregation and visualization platforms and sustain those platforms over time.
- Process unstructured data into a form suitable for analysis – and then do the analysis.
- Support business decisions with ad hoc analysis as needed. Work closely with the leadership team to create dashboards (such as Power BI) to drive agile decision-making.
- To develop prototypes and proof of concepts for the selected solutions.
- Work with our customers to develop data exchange technologies
Minimum Qualifications:
- Education: B.S. (Masters’ preferred) in Computer Engineering, Applied Mathematics, Engineering, Information Technology or any other technology-related field. An equivalent of this educational requirement in working experience is also acceptable.
- Candidates must have 2 – 5 years of experience working as a PI Developer and/or PI System Manager, in a fast-paced environment and complex business setting.
- Knowledge in: Excel macros & JSON for our Refined Knowledge & CrudeFlex applications, PI AF templates, and PI Cloud Connect, PI WebAPI, C# to send data from OSIsoft PI to Microsoft SQL, APIs and web programming, Python or R languages
- The candidate must have a demonstrated experience in building and maintaining reliable and scalable ETL on big data platforms as well as experience working with varied forms of data infrastructure inclusive of relational databases such as Microsoft SQL (on-prem & Azure), Oracle, & OSIsoft PI.
- The PI Developer must further have exceptional skills in SQL server reporting services, analysis services, Salesforce, integration services, Power BI, or any other data visualization tools.
Preferred Qualifications:
- Experience in analytics in the oil & gas industry is a plus.
- Experience in the Microsoft Azure stack including data factories, data gateways, & Power BI. Experience in PI Integrator for Business Analytics is desirable. Experience in Hadoop, Spark and other analytic technologies is a plus. Digital-enabled technology experience and passion.
- Communication Skills: Excellent communication skills in both verbal and written form. The PI Developer works closely with other functional teams in the CDS organization. Communication skills are also imperative for the PI Developer in his collaborative role where he will have to interact cross-functionally with non-technical departments. To enable effective collaborations, the PI Developer will have an exceptional ability to convey complex messages in a clear, simplified, and understandable manner. The candidate will also be required to draft reports and prepare presentations for Director – Commercial Digital Solutions (CDS) and Director – CDS Operation. These reports and presentations must be clear, concise, unambiguous, engaging, and convincing, which will demand exceptional communication skills on the PI Developer’s part.
- Microsoft Office/Software: A candidate for this position must be highly proficient in the use of MS Word, MS Excel, PowerPoint, and Outlook, which will all be necessary for the creation of both visually and verbally engaging reports and presentations, for leadership.
- Interpersonal Skills: The PI Developer will be a result-driven individual, be passionate and a self-starter, be proactive requiring minimal supervision, be highly organized, have an ability to handle multiple tasks and meet tight deadlines, be a creative and strategic thinker, work comfortably in a collaborative setting, work comfortably with senior departmental leadership, and demonstrate an ability to remain calm during times of uncertainty and stress, inspiring the same in his team.
- People Skill: The candidate must be a people person who is able to form strong, meaningful, and lasting connections with others, enabling smooth and continued collaborative relationships, earning him the trust, and gaining the confidence of the Director – CDS Operation team, and other team members across the company.
We are looking to hire multiple Technical Product Manager at different levels for our team in Bangalore. If you are excited about building products that will be used by millions of consumers worldwide, building products for brands that you can be proud to show to your family and friends - you need to join us! This position reports to: Director of Product and Program.
What you will be doing:
Building product strategy with a strong technology mindset.
Work closely with business team in their pitch and proposals through user research and evaluating emerging technologies to foster innovation in shaping product ideas.
Lead Product Definition phase by driving user research, story mapping, technical feasibility study to generate solutions for client's problems/user needs.
Define, develop and execute product roadmap through till delivery by ruthlessly prioritizing the backlog.
Leverage analytics and user research to envision and propose product improvements.
Define, analyze, and communicate product metrics to guide new features and enhancements.
Serve as the Scrum Product Owner for development teams, including all responsibilities like roadmap definition, feature prioritization, story writing with detailed acceptance criteria.
What You Will NOT Be Doing:
Project and people management.
Owning and driving engineering decisions.
Requirements.
A highly talented and driven technical product owner with 8+ years of overall experience and 5 years actively as technical product manager/owner.
Solid technical background with understanding and/or hands-on experience in mobile development and web technologies (CMS, Angular React).
Has excellent analytical and communication skills with proven ability to influence and negotiate with clients and internal stakeholders.
Experience defining product strategy from scratch with implementation success in previous roles is a must.
Proven experience one or more of mobile/healthcare/fintech domains or startup space.
Technical background in building mobile/cloud/ML/AI/SaaS products and bring own point of view in proposing the solutions to client requirements.
Act as product evangelist with deep curiosity on technology trends and being able to go deep into technology and relate technical enhancements to build product vision.
Experience with cloud ecosystem or related technologies.
Groom and prioritize the work in the backlog according to business value.
Nice to Have
Extensive experience working in an Agile Scrum methodology.
Multi-tasker with ability to support at least 2 products in parallel.
Experience with Rally/Jira/Azure Devops or similar Agile Project Management tools.
Proficiency with at-least in one language Python, Swift, Kotlin etc.
Ability to use story splitting techniques to break larger stories and deliver in small increments.
Experience using workshop techniques to foster story mapping and ideation sessions.

Greetings from eNoah iSolution !!!
Position: Senior Magento Developer
Exp: 4 - 7 yrs
Type: Contract - 3 months (extendable to 6 months)
Good to have:
Experienced in Front End - HTML5, CSS3, Jquery, Javascript, Backend - PHP, MySQL
Should have experience in CMS - Magento 2 more than 2 years
Job Description:
- Experience designing and developing responsive ecommerce portals
- Extremely fluent with HTML5/XHTML and CSS
- Experience working with PHP, JavaScript, and jQuery
- Ability to write JavaScript with and without the use of frameworks such as jQuery
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Ability to understand CSS changes to have consistent style across platforms and browsers
- Ability to convert comprehensive layout and wireframes into working HTML pages
- Experience developing web solutions in Magento and PHP implementations in a LAMP environment
- Ability to architect enterprise Magento solutions including data, display, and information architecture
- Advanced site-building experience including deep familiarity with Magento modules
- Experience creating custom Magento modules
- Experience building responsive websites using Magento CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
- Knowledge of PHP, PHP files and theme functions, and knowledge of the Magento theme layer
• Bachelor or Master Degree in Computer Science, Software Engineering from a reputed
University.
• 5 - 8 Years of experience in building scalable, secure and compliant systems.
• More than 2 years of experience in working with GCP deployment for millions of daily visitors
• 5+ years hosting experience in a large heavy-traffic environment
• 5+ years production application support experience in a high uptime environment
• Software development and monitoring knowledge with Automated builds
• Technology:
o Cloud: AWS or Google Cloud
o Source Control: Gitlab or Bitbucket or Github
o Container Concepts: Docker, Microservices
o Continuous Integration: Jenkins, Bamboos
o Infrastructure Automation: Puppet, Chef or Ansible
o Deployment Automation: Jenkins, VSTS or Octopus Deploy
o Orchestration: Kubernets, Mesos, Swarm
o Automation: Node JS or Python
o Linux environment network administration, DNS, firewall and security management
• Ability to be adapt to the startup culture, handle multiple competing priorities, meet
deadlines and troubleshoot problems.


