International Chat Process - Customer Support

Position - HR Head

Job Description:

- The Head- Human Resources will play a critical role in attracting, developing and building human capital for the organization. The candidate must demonstrate strong functional knowledge of all aspects of human resource management in formulating and executing Human Resource Strategy, which aligns to the overall business goals.

- The candidate will be responsible for building a strong performance driven culture through appropriate HR interventions including talent management, learning and leadership development.

- The Head-HR will lead and contribute in strengthening the culture and key values of the organization to develop a strong and unique Employee Value Proposition for the organization.

- The Head-HR will be responsible for all functions within HR and work closely with various business functions in the organization to contribute to the company's overall success.

Job Responsibilities :

- Be a strategic advisor on all aspects of people management for the organization

- Develop and foster a work environment that is entrepreneurial, customer focused, results-oriented

- Encourage employee participation and contribution to the growth and well-being of the business and bring in external recognition for our brand as Employer of choice

- Establish and maintain high levels of employee engagement activities and commitment

- Design and implement Annual Employee Satisfaction Survey (ESAT) and disseminate the feedback and learning to the entire organization

- Provide accurate and constructive analytics to the leadership team and help formulate people strategies basis the information

- Design the annual HR budget and ensure optimal utilization of resources to ensure effective outcome for all HR metrics

- Responsible for Talent Management strategy including appropriate learning interventions and leadership development

- Develop, build and manage Professional and Career Development programs along with relevant and contextual training programs in line with the growth and evolution of the organization

- Guide and coach the HR team to deliver efficient, high-quality HR solutions and services with respect to - Recruitment, onboarding, Performance Management, Employee Engagement,

- Organization Development, Training and Development, Rewards and Benefits

- Align the annual Compensation & Benefit strategy with business goals and objectives and drive the performance link pay and ESOP as per the Performance Management System cycle

- Build an organization that is fully compliant with all statutory and regulatory requirements

Skills/ Experience/ Education :

- Master's degree in Business, Human Resources or related field required

- Should have experience of establishing Human Resources as a strategic corporate asset and tool in building a unique corporate culture

- Expertise in HR functional areas including talent acquisition, performance management, learning and development, compensation and benefits

- Should have created and executed programs in strategic HR areas like operations efficiency, organization development and change management

- Experience in coaching and mentoring leadership to next level, being an effective sounding board for the Business Leaders of the organization and leadership team of group companies will be important

- Great team player and ability to work effectively in a matrix organization environment

- Strong written and oral communication is essential

About the role

• Manage new products and features, improve existing products and features.
• Customer obsession & talking to customers on a regular basis.
• Hard core prioritisation on what is most important for users.
• Clear decision making in ambiguous situations using data & connecting the dots.
• Partner with engineering & design to ship great products & features

Qualifications and Experience

• 3-5 years managing cross disciplinary products at scale as a product manager
• Strong passion for Privacy. Although no previous experience in this domain is required and mentorship will be provided, you must be willing to become a deep expert in this field.
• Computer Engineering or Software Engineering background with the ability to parse various layers of a software stack (to understand its implications on Privacy)
• A history of building and cultivating lasting cross-functional partnerships with both internal and external groups across Engineering, Product, Security, and Legal
• You are a strategic problem solver and valued collaborator; you are just as comfortable strategizing and leading as you are diving into the details of product work when circumstances require it.
• An entrepreneurial mentality and are flexible, self-motivated, dedicated, and hard-working. You actively recognise needs, resolve problems, anticipate issues, and develop solutions.

Need High Level React Native Developer who has worked with multiple applications, Healthcare knowledge is preferable, Understand existing code and optimize it, along with create new functionalities and usability.

Should Understand Data and how to handle large volume of data in application both online and offline in application and communicate to our backend using Rest APIs

Job Description

As a Software Engineer at Radixweb, you will build and maintain eCommerce websites. you will be responsible for liaising with the design team, setting up Magento 1x and 2x sites, building modules and customizing extensions, testing the performance of each site, and maintaining security and feature updates after the installation is complete.

Roles & Responsibilities

• Meeting with the design team to discuss the needs of the company.
• Building and configuring Magento 1x and 2x eCommerce websites.
• Coding of the Magento templates.
• Developing Magento modules in PHP using best practices.
• Designing themes and interfaces.
• Setting performance tasks and goals.
• Troubleshooting integration issues.
• Updating website features and security patches.

Eligibility

• 3 to 5 Years of working experience in Magento & PHP
• Ability to develop custom extensions.
• Working knowledge shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites.
• Should have excellent database design and implementation skills.
• Ability to do customization in Magento 2.
• Strong understanding of Magento back-end and Magento Framework.
• Strong in responsive and adaptive web development procedures.
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
• Knowledge of how to interact with Restful APIs and formats (JSON, XML).
• Knowledge of Bit bucket, specifically Git.
• Should have good knowledge of semantics and code optimization techniques

Company Introduction

Founded in 2000, Radixweb is a leading software development company serving over 2900 clients in 25 countries. Join us to work on challenging projects, standardized processes, and fun work culture.
In addition, have an exposure of our home-grown globally acclaimed PHP-based web to print solution- https://www.onprintshop.com/">https://www.onprintshop.com/ developed to simplify print order management from client order to shipping. Recognized as solution partners by reputed brands in the print industry and serving small to largest printers across the world.

• Opportunity to work on latest technologies
• Technology and team-based well-managed training & development process
• A strong and committed team of 450+ employee
• 70+ Employees working with us for 5+ Years
• 25+ employees working with us for 10+ Years
• Flexible shift timings with lucrative compensation
• Transparent Appraisal process
• Exclusive soft skill training by professional Trainers.