International Chat Process - Customer Support

Registered Dietitian (Public Health & Women’s Wellness)

Location: Bangalore (Work from Office / Hybrid for senior role)

Company: Miror Therapeutics Private Limited

Experience: 10–20 years

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In a short span, we have built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Miror is an award-winning startup scaling rapidly toward a $1B+ vision.

Learn more: www.miror.in

Role Overview

We are seeking a highly experienced Registered Dietitian to lead Miror’s nutrition philosophy and act as the official nutrition spokesperson (SPOC) for the company. This role combines deep clinical expertise with public engagement, thought leadership, and strategic contribution to products, programs, and community education in women’s health.

Key Responsibilities

Clinical & Program Leadership

• Lead and define Miror’s nutrition frameworks for peri-menopause, menopause, metabolic health, bone health, hormonal balance, and healthy aging.
• Provide advanced, evidence-based guidance for complex women’s health conditions including PCOS, thyroid disorders, metabolic dysfunction, inflammation, fatigue, and lifestyle-related disorders.
• Guide and mentor junior dietitians, nutritionists, and health coaches within the organization.
• Contribute to the development of nutrition-led programs, protocols, and nutraceutical products.

Public Representation & Thought Leadership (SPOC)

• Act as Miror’s official nutrition representative at public forums, conferences, media interactions, webinars, panels, and industry discussions.
• Represent Miror in collaborations with medical bodies, government agencies, partners, and institutional stakeholders.
• Participate in interviews, podcasts, expert panels, and awareness campaigns to strengthen Miror’s credibility.
• Review and approve nutrition-related public content to ensure accuracy, compliance, and trust.

Content, Community & Education

• Shape high-quality educational content including articles, guides, videos, and expert talks.
• Engage with Miror’s communities through live sessions, AMAs, workshops, and expert discussions.
• Support community managers by addressing advanced nutrition queries and trends emerging from members.
• Ensure all nutrition communication aligns with scientific evidence, ethics, and women-centric care.

Ideal Candidate Profile

• 10-20+ years of experience as a Dietitian / Nutritionist, preferably in women’s health, preventive health, or clinical nutrition.
• Recognized authority with experience speaking at public forums, conferences, or media platforms.
• Strong understanding of female physiology, hormonal health, aging, and lifestyle medicine.
• Excellent communication skills with the ability to simplify complex science for consumers and stakeholders.
• Strategic thinker with a collaborative, mentorship-oriented leadership style.
• Comfortable working in a digital health / startup ecosystem.

Qualifications

• Bachelor’s and/or Master’s degree in Nutrition / Dietetics from a recognized institution.
• Additional certifications in women’s health, hormonal nutrition, metabolic health, or preventive nutrition preferred.
• Proven track record of public speaking, leadership, and clinical excellence.

Why Join Miror?

• Be the nutrition face of a category-defining FemTech brand.
• Influence national-level conversations on women’s midlife health.
• Work closely with medical leaders, founders, and policymakers.
• High autonomy, respect, and long-term leadership opportunity.
• Competitive compensation aligned with seniority and impact.

Connect with me on Linkedin or here.

https://www.linkedin.com/in/indrani-dutta-a9a65135/

Position: Lead Generation Intern

Type: Performance-Based Internship  

About the Role  

We are looking for a Lead Generation Specialist Intern who is interested in learning how businesses identify and approach potential clients. In this role, you will help the team find potential leads, organize prospect information, and support outreach efforts. This internship is ideal for someone who wants hands-on experience in business development and sales research.

Responsibilities

- Identify potential clients through online research and professional platforms such as LinkedIn  

- Collect relevant information such as company details, contact information, and decision-makers  

- Add and update lead information in the company CRM system  

- Maintain accurate records of prospects and interactions in the CRM  

- Assist the business development team with outreach and follow-up activities  

- Track and report the progress of leads generated

Requirements

- Good communication and organizational skills  

- Comfortable with online research and finding business contacts  

- Basic understanding of spreadsheets and digital tools   

- Interest in business development, marketing, or sales  

Relevant Skills

Lead Generation, Market Research, LinkedIn Outreach, CRM Management, Data Entry, Communication Skills, and Time Management.

This is a performance-based internship offering an opportunity to gain practical experience in lead generation and business development.

Backend Engineer III – Senior Python Developer (LLM & AI)

Location: Gurgaon, India

Positions: 1

Experience: 6 to 9 Years

Gurgaon Hybrid

About the Role

We are seeking an experienced Backend Engineer III / Senior Python Developer to join our AI engineering team and play a critical role in building scalable, secure, and high-performance backend platforms for LLM and AI-driven applications. You will work as a hands-on individual contributor while collaborating closely with Machine Learning Engineers, Data Scientists, Product Managers, and Cloud/DevOps teams to deliver innovative, production-grade AI solutions.

Key Responsibilities

• Design, develop, and maintain scalable backend systems and services using Python to support LLM and AI-based applications
• Build and maintain RESTful APIs and microservices that serve machine learning models and AI components
• Write clean, modular, efficient, and testable code following industry best practices and coding standards
• Participate actively in code reviews, ensuring high quality, security, and maintainability of the codebase
• Debug, profile, and optimize applications to improve performance, reliability, and scalability
• Identify and resolve performance bottlenecks in AI/ML pipelines and backend services
• Collaborate with ML engineers, data scientists, and product teams to translate business and technical requirements into robust backend solutions
• Mentor and support junior developers, promoting a culture of technical excellence and continuous learning
• Design and implement CI/CD pipelines and automate deployment workflows to ensure consistent and reliable releases
• Stay up to date with emerging trends in Python, cloud-native development, and LLM/AI engineering practices and apply them to improve systems and processes

Required Skills & Experience

• 6 to 9 years of strong hands-on experience in Python development
• Solid understanding of Python software design, architecture patterns, and testing best practices
• Proven experience working on AI, Machine Learning, or LLM-based projects
• Strong experience in building and consuming RESTful APIs and microservices architectures
• Hands-on experience with FastAPI, Flask, or similar model-serving frameworks
• Strong debugging, performance profiling, and optimization skills
• Experience with CI/CD tools and workflows (e.g., GitHub Actions, Azure DevOps, Jenkins, etc.)
• Working knowledge of Docker and Kubernetes is a strong plus
• Excellent analytical, problem-solving, and communication skills
• Ability to work independently in a fast-paced, evolving AI/ML environment while mentoring junior team members

Education & Certifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field
• AWS or other relevant cloud certifications are preferred but not mandatory

Why Join Us?

• Work on cutting-edge AI and LLM platforms
• Collaborate with top-tier engineering and data science teams
• Opportunity to influence system architecture and technical direction
• Competitive compensation and career growth opportunities

Job title:  DLP Engineer 

Work Location: Delhi

Division/Department: Technical

Requirement Severity: Immediate

Job Description:.

• Deploy and configure DLP solutions such as Forcepoint, CoSoSys, or Netskope across endpoints, networks, and cloud environments.
• Customize DLP policies and rules to address organizational data security needs.
• Continuously monitor data flow and detect unauthorized access or data exfiltration attempts.
• Analyze DLP alerts and logs to identify potential threats and escalate as necessary.
• Develop, implement, and manage DLP policies to prevent data breaches and leaks.
• Integrate DLP solutions with other security tools, including SIEM.
• Provide technical support for DLP tools and resolve related issues promptly.
• Stay updated with the latest trends and advancements in DLP technologies, particularly Forcepoint, CoSoSys, and Netskope.

Skill Requirements:

• Good communication skills.

Mandatory Requirements:

• 2 years’ experience in the installation of Forcepoint Cososys or Netskope.
• Should have own conveyance.

Education and/or Work Experience Requirements: 

• 2 years’ experience in the installation of Forcepoint Cososys or Netskope.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and carry out assignments to completion within the instructions' parameters.

Job Requirements: 

Minimum Experience: 2 years

Working Days: 6 days working, Monday to Saturday (3rd Saturday off)

Description

Job Summary

We are seeking a visionary Senior AI Engineer with a minimum of 3+ years of experience to lead the development of an advanced AI system leveraging CrewAI and LangChain tools to build intelligent, collaborative multi-agent systems for the logistics domain. The role includes designing AI agents capable of handling complex tasks, optimizing workflows, and conducting A/B and beta testing to ensure robust, scalable performance under diverse conditions. This is an opportunity to shape cutting-edge AI systems and revolutionize logistics operations.

Responsibilities:

1. Design & Architecture:

 Architect and implement a multi-agent AI system using CrewAI for task collaboration, communication, and real-time logistics optimization.

 Integrate LangChain tools for natural language understanding, contextual reasoning, and knowledge retrieval.

 Ensure the system is designed to allow comprehensive testing, iteration, and improvement.

2. AI Agent Development:

 Develop autonomous agents capable of dynamic decision-making, task delegation, and seamless inter-agent communication.

 Use LangChain to enhance agent capabilities, such as reasoning over unstructured data and interfacing with external knowledge bases.

3. A/B Testing & Experimentation:

 Design and execute A/B tests to compare AI agent strategies, workflows, and decision-making models under varying scenarios.

 Develop and implement metrics for evaluating system performance (e.g., latency, accuracy, scalability).

 Use experimentation frameworks to test hypotheses and gather insights on system improvements.

4. Beta Testing & Real-World Simulation:

 Set up controlled beta testing environments that mimic real-world logistics operations.

 Simulate edge cases, bottlenecks, and high-load scenarios to ensure system robustness and scalability.

 Gather feedback from beta users and iterate on the system to address discovered issues.

5. Progress Demonstration:

 Develop dashboards and visualizations to showcase key performance indicators (KPIs) and test results.

 Implement tools to log and track agent interactions, decision outcomes, and error rates in real-time.

 Regularly present progress to stakeholders, highlighting improvements and areas for refinement.

6. Optimization & Scalability:

 Optimize multi-agent interactions and resource allocation for real-world logistics challenges.

 Ensure the system scales seamlessly for complex operations involving high volumes of agents and data.

7. Integration:

 Seamlessly integrate the multi-agent system with logistics platforms, such as Transportation Management Systems (TMS) and Warehouse Management Systems (WMS).

 Use LangChain tools to connect agents to APIs, external knowledge graphs, and live data streams.

8. Collaboration & Leadership:

 Lead a team of engineers in developing advanced AI solutions, mentoring them on testing frameworks and innovative technologies like CrewAI and LangChain.

 Collaborate with cross-functional teams to align AI development with business needs.

9. Research & Innovation:

 Stay updated on the latest advancements in multi-agent systems, LangChain, CrewAI, and testing frameworks.

 Introduce cutting-edge techniques to continuously improve the AI system’s performance.

Required Qualifications:

Education: Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field (Ph.D. preferred).

Experience:

• 3+ years in AI development, with experience in multi-agent systems, logistics, or related fields.

• Proven experience in conducting A/B testing and beta testing for AI systems.

• Hands-on experience with CrewAI and LangChain tools.

• Should have hands-on experience working with end-to-end chatbot development, specifically with Agentic and RAG-based chatbots. It is essential that the candidate has been involved in the entire lifecycle of chatbot creation, from design to deployment.

• Should have practical experience with LLM application deployment.

Technical Skills:

• Proficiency in Python and machine learning frameworks (e.g., TensorFlow, PyTorch).

• Strong understanding of A/B testing platforms and methodologies for AI systems.

• Expertise in building beta testing pipelines and real-world simulation environments.

• Familiarity with distributed systems, reinforcement learning, and natural language processing (NLP).

• Proficiency in using LangChain tools for chaining tasks, knowledge retrieval, and reasoning.

• Proficiency with cloud platforms (AWS, Azure, GCP) and containerization tools (Docker, Kubernetes).

• Good to have experience in Cursor & MCP.

• Experience in setting up monitoring dashboards with tools like Grafana, Tableau, or similar.

Preferred Qualifications:

 Experience in logistics systems, such as route optimization, shipment tracking, and demand forecasting.

 Familiarity with graph theory, network optimization, and blockchain for agent security.

 Background in designing scalable systems tested under diverse operational conditions.

Soft Skills:

 Strong analytical and problem-solving abilities.

 Ability to communicate technical concepts effectively to stakeholders.

 Leadership skills for mentoring teams and guiding project execution.

About Nua

Nua was founded on a dream to transform women’s wellness in India.

Our story began with a pad. And not just any pad that could be picked off the shelves but one that was truly thought around a woman’s needs.

However, we soon realised that the need for safe & effective products went beyond just pads. So, we asked the women in our community to tell us what they were looking for.

We believe that our Sanitary Pads, Cramp Comfort (India’s first unique self-heating patch), Foaming Intimate Wash, 1mm Everyday Liners & Uplift (period nutrition drink mix) are made by us but are created by our community of over 4 Lakh women who wanted to start a new and improved wellness journey.

As for our dream, it just got bigger from where we started. As of today, we continue to transform the women’s wellness space in India through safe, innovative, inclusive and effective products that are Made Safe Certified and backed by science.

About the role

Nua's storefront team is looking for a senior front end developer. You will work on building next-gen web applications using VueJS/ReactJS and a wide array of front-end technologies. The UI layers have to be highly responsive, beautiful, performant and work for consumer sites and mobile apps. You will be working closely with the Product, and QA team to build and launch the product.

Must Have Qualifications

• 5+ years of experience in building highly scalable UI on the Web/Mobile.
• Highly skilled at front-end engineering using Object-Oriented JavaScript, various JavaScript libraries and micro frameworks (Vuejs/Reactjs Prototype, Backbone), HTML and CSS.
• Knowledge of Vuejs/React Framework- at least 1-2 years.
• Expert knowledge of CSS, CSS extension languages (Less, Sass), and CSS preprocessor tools.
• Excellent proficiency in responsive design and performance optimization techniques for the web and mobile web.
• Knowledge of selenium or any other testing framework is a plus
• Working knowledge of a backend programming language (PHP/Java/C#).
  
  

Preferred Qualifications

• Well versed in software engineering principles, frameworks and technologies
• Excellent communication skills
• Self-directed team player who thrives in a continually changing environment
• Experience in working with Magento 2.x would be a plus

What’s in it for you

• An opportunity to work in one of India’s most innovative digital, direct-to-consumer brands
• Experience a once-in-a-lifetime opportunity to part of a fast-growing company at an early stage
• Steep learning curve with exposure to wider marketing and community management teams’ functions
• A performance-based environment with no limits to career growth and personal development  

Requirements : 

a) CSS / Bootstrap : Flex Layout/ability to demonstrate the cascading nature of CSS clearly with example/Positioning.

b) Pure JavaScript: Prototype chain and inner workings of inheritance in JS. Understood DOM, Events, Event Bubbling, and Capturing/ ability to demonstrate it with example/ Promises and their use cases.

c) TypeScript: Basic understanding of using TS. Union Types, Index Signatures,

d) REST: Backend experience. REST principles, URL structures for APIs. integration using native JS (fetch and Promises) and in Angular. use cases of getting vs POST vs PUT vs PATCH.

e) Angular :  Abstractions of Angular Component, Service, Pipe, Directive, Module, Lifecycles. Knew advanced patterns as well Dynamic Components, Content Projection, Reactive Forms, ViewChild, ContentChild. Understood Observables and various operators demonstration of Design Skills ability to create the component and module hierarchy for a moderately complex application, along with their interactions

Mandatory Skills Sets                                                                   

• Excellent problem-solving skills in technical challenges
• Deep knowledge of at least one cloud platform (AWS Preferred)
• Understanding of Latest cloud computing technologies
• Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
• Complete hands-on with ability to grasp evolving technologies and coding languages
• Excellent communication skills which would involve customer facing role
• Design thinking
• Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
• Experience working/building/contributing to proposals for architecture, estimations

Preferred Skills Sets                                                                      

• Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
• Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
• Person must have performed Application Architect Role for 3+ years
• AWS platform specific experience a bonus.
• Enterprise application and database architecture a bonus.