International Chat Process - Customer Support

∙Primary Skills: Life Insurance and Annuity domain knowledge 

∙Secondary Skills: Functional testing knowledge, Functional test design. Insurance domain 

knowledge 

∙Analyze life insurance processes and translate them into functional specifications. Act as a 

liaison between business users and technical teams to ensure alignment. Conduct gap analysis, 

impact assessments, and support solution design. Participate in system testing, UAT support, and 

user training. 

∙Policy Administration: Develop and implement policies to ensure efficient and effective 

management of life insurance and annuity products. 

∙Claims Handling: Collaborate with clients to resolve claims in a timely and fair manner. 

∙Agent Compensation: Work with agents to establish compensation structures that incentivize 

sales and customer satisfaction. 

∙Consulting Engagements: Partner with clients on various consulting projects, providing expertise 

and guidance on life insurance administration. 

∙Application Enhancement Requirements: Define and prioritize requirements for application 

enhancements to improve the overall user experience. 

∙Automation: Explore opportunities for automation to streamline processes and increase 

efficiency. 

∙Training and Mentoring: Provide training and support to less experienced team members to 

ensure knowledge sharing and skill development. 

∙Automation frameworks and reporting tools.  

∙Writing, executing, monitoring and maintenance of automated test suites. 

∙CI/CD tools knowledge and Agile process 

∙Database- MySQL, Oracle 

 Automation & MuleSoft experience is a must

 Automation Tools -> Test NG + Rest Assured

 Testing scope -> Integration & API Automation testing (EAPI/PAPI/SAPI), Salesforce integration experience is required

 Mulesoft experience -> Knowledge of API-led architecture, API specification knowledge, Anypoint platform experience - Runtime Manager/Exchange/API Manager/Anypoint Monitoring/Visualizer & Experience with Anypoint Studio is required for the QA Lead

 DevOps automation -> Integrating automated test to DevOps pipelines (Jenkinds/GitHub Actions). GitHub actions experience is a plus.

Programming Languages: Strong proficiency in Java, Python, JavaScript, or C# for writing automation scripts.

 API Testing Tools: Expertise in Postman, REST Assured, Karate, and similar tools for REST API validation and automation.

 Automation Frameworks: Hands-on experience with Selenium, Cypress, Playwright, TestNG, JUnit, and BDD frameworks like Cucumber or SpecFlow.

 CI/CD Integration: Ability to integrate automated tests into pipelines using Jenkins, GitHub Actions, or Azure DevOps.

 Version Control: Familiarity with Git, Bitbucket, and branching strategies for collaborative development.

 Database Knowledge: SQL for data validation and backend testing.

Testing Expertise

 API Automation: Design and execute automated API tests, validate endpoints, and ensure reliability across environments.

 Functional & Regression Testing: Strong understanding of test types including smoke, sanity, and integration testing.

 Defect Management: Experience with tools like Jira and TestRail for tracking and reporting

We are a Delhi NCR-based Applied AI and consumer Tech company tackling one of the largest unsolved consumer internet problems of our time. We are a motley crew of smart, passionate, and nice people who believe you can build a high-performing company with a culture of respect aka a sports team with a heart aka a caring meritocracy. Our illustrious angels include unicorn founders, serial entrepreneurs with exits, tech & consumer industry stalwarts and investment professionals/bankers

Responsibilities:

• Own end-to-end design of the consumer app as we try to reinvent an exciting category from first principles, working closely with the Founders and Engineers
• Additional opportunity to work on brand & marketing design across the product lifecycle

Requirements:

• 2-4 years of UI/UX design experience for a consumer app (academic projects not counted).
• Strong communication and interpersonal skills. Degree in Design a bonus.

Tele Sales Executive

Homes247.in is seeking active and cheerful Female Tele Sales Executives for our Bangalore Branch. The candidates must have excellent communication skills and persuasive skills.

Be a part of India's Favourite Real Estate Portal and scale up your career with the best.

Qualifications (FEMALE CANDIDATES ONLY)

PUC/ Any Degree

1-3 years experience 

Leadership 

Pleasant Personality & Voice

Enthusiasm

Communication and Negotiation Skills

Punctual and Dedicated

 Job Description

Contact potential or existing customers to inform them about multiple projects and service

Good knowledge about the locations in Bangalore is preferred

Direct prospects to the field sales team when needed

Ability to form and lead CSE Teams

Handle grievances and follow up customer requirements

Keep records of calls and sales and note useful information

Explain about the project or the brand to the customers.

PAY-SCALE - BEST IN INDUSTRY

 Come and Be a Part of India's Favourite Property Portal and scale up your career with the best!

Qualification profile

• Successfully completed studies or training in computer science, focus on software development desirable or comparable qualification
• In-depth knowledge of web technologies: JAVA, HTML5, CSS, Java/TypeScript, and Vue.js, as well as web services/SOA Hibernate and SQL
• In-depth knowledge of React and/or Angular is also an advantage
• Experience with responsive web design and web content management systems
• Fluent in English
• Knowledge of cloud-native development and operation, e.g. B. Docker and Kubernetes advantageous

What we offer you

• Varied, demanding, and interesting field of activity
• Flexible working hours to reconcile work and private life
• Collegial and highly professional team in a modern, international working environment
• Career opportunities here in India or worldwide

About the role:

We are looking for a highly motivated, highly energetic, results-driven Lead Generation Intern to join us.

As a Lead Generation Intern, you will be responsible for client prospecting; maintaining prospect database; fix meetings with prospects for the Sales team; and generating summarized reports of their key findings.

* Women wanting to start/restart their careers can also apply.

What we expect:

Must be qualified in BE/BCA/BTECH/BBA/MCA/MTECH

Candidates starting or pursuing MBA/PGDM/MMS Marketing preferred

Any prior experience in a customer-facing, lead generation, or sales role is preferred

Any experience of using CRM & social media tools will be useful

Experience of cold calling, writing cold email communication

What is in it for you?

We offer incentive pay-out on every deal closed from your converted lead

Certificate of internship completion

Our friendly yet focused approach to work promises a lot of fun times

Role – Technical Architect

ZipLoan is looking out for a strong technology leader of Software Product Engineering, with a Technical Experience of about 12+ years, and hands-on experience in Software Product Development and ownership. You will head our Platform team which will be tasked with building ZipLoan's platform layer along with a set of engineers reporting to you.

Role:

1. Understand the business end-to-end in order to drive a use-case driven architecture.
2. Identify parts of the code-base which can be made reusable as modules or services.
3. Propose architecture improvements to provide reliability and robustness at scale.
4. Provide a roadmap for evolution of the technology ecosystem.
5. Identify and erase technical debt.
6. Provide consultancy to engineering teams on specific design challenges.
7. Propose engineering best practices and help teams in adopting them.

1. 12 years min experience in core software development.
2. Hands-on experience building consumer Web/mobile apps at scale.
3. Strong exposure to open-source technology – Python and other languages,

Linux, SQL and NoSQL databases, Web development frameworks

1. Strong architecture skills.
2. Ability to mentor engineering team members effectively.
3. Preferably a strong full-stack engineer or at least strong backend skills with some front-end skill.