
Location: Navi Mumbai
SALARY: 3-8 LPA
Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.
Responsibilities:
- Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
- Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
- Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to guide clients effectively.
- Provide comprehensive training to clients on Buildesk products and best practices.
- Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
- Identify and pursue opportunities for upselling and cross-selling within existing accounts.
- Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
- Articulate the value proposition of Buildesk products and recommend optimal solutions.
- Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
- Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
- Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
- Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
- Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
- Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.
Requirements
- Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
- Demonstrated ability to deliver effective product training and support software business models.
- Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
- A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
- Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
- Experience in monitoring customer health metrics and implementing strategies to minimize churn.
- Proficiency in CRM and ERP systems.

About Cravingcode Technologies Pvt Ltd
About
Buildesk - A real estate CRM and ERP for broker, agents, builder and construction company to manage their sales, post sales, material, accounts, projects and marketing. Take free demo today
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Certification is mandatory – PD1 /PD2.
Lightning web component Development and debugging
Worked on XML, JavaScript, CSS2 & CSS3, HTML5& jQuery
Integration and Dataloader experience
Apex Scripting and debugging
Salesforce Trigger
Flow design
Experience on Mulesoft Integration
Integration REST API/Lightning Messaging Services
Sales Cloud knowledge – preferred
Role: Claims Adjudication Process
Experience: 2.5-4 Years
Job Location: Coimbatore, Tamil Naidu
Work Timing: US Shift(Night Shift)
Job Description:
Claims Experience is required:
-
More than 3 years of experience in handling the Healthcare claims adjudication process.
-
Experienced level adjudicator providing analytical ability to review claim rules and workflows.
-
Reviews claim requests to determine eligibility for processing and escalate to management as necessary.
-
Responsible for the coordination and resolution of the administrative denials and appeals
-
Ability to understand logic of standard medical coding (i.e. CPT, ICD-10, HCPCS, etc.).
-
Ability to resolve claims that require adjustments and adjustment projects , Identify claim(s) with inaccurate data or claims that require review by appropriate team members.
-
Organizing and completing tasks per assigned priorities.
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Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
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Resolving complex situations following pre-established guidelines
About HeyCoach:
We are an exceptional group of highly skilled individuals, passionate about addressing a
fundamental challenge within the education industry. Our team consists of talented geeks
who possess a deep understanding of the issues at hand and are dedicated to finding
innovative solutions. In our quest for excellence, we are constantly seeking out remarkable
individuals who can contribute to our growth and success. We affectionately refer to these
individuals as "10x employees" because they bring an unparalleled level of energy, drive,
and enthusiasm to our team.
As a startup, we pride ourselves on delivering high-quality work across a wide range of
domains. We tackle various aspects of the education space, leveraging our collective
expertise to make a significant impact. Whether it's developing cutting-edge technologies,
designing immersive learning experiences, or implementing groundbreaking teaching
methodologies, we consistently strive for excellence. Joining our team means being part of
an environment that fosters personal and professional growth, encourages creativity, and
values teamwork. Together, we create a vibrant atmosphere where hard work is infused
with an abundance of fun and excitement.
If you are passionate about revolutionizing education, if you thrive in a fast-paced and
dynamic environment, and if you have the drive to make a significant difference, we invite
you to join us. Together, we can shape the future of education and unlock the potential of
learners worldwide.Describe the responsibilities and tasks involved in the role of Business Development
Executive.
● In the role of BDE, you will be proactively engaging with prospects based out of India,
providing guidance on the current technological landscape.
● Your focus will be on understanding their career objectives and demonstrating how
HeyCoach can support them effectively.
● Additionally, you will maintain regular communication with existing prospects to
unlock new opportunities through the capabilities of HeyCoach.
● A dedicated approach is essential to meet and surpass daily targets, emphasizing
both input and output.
What specific responsibilities would you undertake in the Business Development
role?
Key responsibilities include, but are not limited to:
● Taking the lead in driving inquiries and admissions for the online learning programs
provided by HeyCoach.
● Overseeing the complete sales life cycle, which includes engaging with a substantial
number of qualified leads and guiding them through the enrollment process until final
conversion.
● Providing counseling and guidance to experienced professionals through phone or
email interactions, assisting them in identifying courses that align with their career
progression, and recommending the most suitable options.
What are the desirable qualifications and skills as well as the essential requirements
for this role?
Desirable Qualifications
● Strong technical aptitude and familiarity with technology-driven products and
solutions.
● Prior experience in successfully handling sales or business development with deals
or transactions of a value exceeding 20,000 units of currency.
Essential requirements
● A minimum of 1-6 years of experience in the EdTech industry business-to-consumer
(B2C) sales.
● Demonstrating excellent proficiency in both verbal and written English
communication is essential, knowing regional languages will be the cherry on the
cake.
● Having basic knowledge or preliminary experience with Customer Relationship
Management (CRM) systems is preferred.
Industry: E-learning
Employment Type: Full-time
Location: BANGALORE
About Klenty
Klenty is a Software Product company operating in the Sales Engagement category.
One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.
Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.
With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force
Join us in building the future of sales engagement software
Roles & Responsibilities
1. Ensure that the application doesn’t misbehave under changing user load and that no bugs or errors reach the end-users.
2. Understands and analyze performance test requirements - Develops performance test script suite and Executes tests —> Captures —> Analyzes results.
3. Conduct system performance testing to ensure system reliability, capacity and scalability and reports performance test progress & defects.
4. Maintains performance script repository.
5. Writing test scripts of various test phases like integration, regression, system.
6. Analyzing users stories / Use cases / requirements for validity and feasibility.
7. Interact with SMEs & Business to gather PT/PE requirements.
8. Identifying tools and techniques to improve testing quality and efficiency.
9. Raise issues or concerns to the stakeholders upfront and if required come up with mitigation plan.
10. Collect all metrics (Client Side, Server Side, DB, Network and Load Balancer) and analyse the performance metrics and bottlenecks to suggest corrective actions.
11. Design and create benchmark scenarios and prepare performance benchmark documents.
12. Prepare test summary reports for management review.
13. Collaborate closely with other team members and departments and assist in other performance engineering activities as needed.
Seniority Level - Entry level
Industry - Information Technology & Services
Employment Type - Full-time
Job Functions - Product Development
Employment Type - Full-time

Roles and Responsibilities for Android Developer(2-4yrs)
- Creating Android Apps using native technologies set Java, Kotlin, Android studio.
- Developing, releasing, and maintaining Android Applications and also coordinate and participate in the backend coding, API development, and testing.
- Ability to participate in the design process also, be able to understand user experience and work with design team accordingly.
- Good understanding of the latest Android features and libraries such as Retrofit, Volley, SQLite, RxJava.
- Good understanding of designing architecture such as MVC, MVP, MVVM.
- Familiarity with RESTful APIs, SDK integration, Firebase, and Analytics platforms.
- Good Knowledge in OO design, JAVA, Kotlin, RESTful APIs, JSON, Android SDK, Eclipse and Android Studio and also AWS.
- Knowledge of SQLite, Graph & Chart API and other Google APIs and UI & UX designing.
- Optimizing performance for the apps and keep up to date on the latest industry trends in the mobile technologies.
- Good grasp of algorithms, design patterns, memory management, and multithreaded programming.
- An experience with other technologies like iOS development, swift, react native, php, APi development, DB programming can be a big plus.
- Experience in dealing with Google play store communication, app rejection, iTunes Apple store.
Desired Candidate Profile
- Must have at least 3 years of experience in native android development.
- Must be graduate with computer science subjects or MCA.
- Must be good in both written and verbal English.
- Must have research skills, ability to troubleshoot and work on exceptions is top priority.
skills needed:
java
springboot
microservices
kafka/rabbitmq
jpa
We are a pre-seed stage startup & have set aside a large ESOP for this role that will create significant wealth for the successful candidate.
Our core customer-facing product today is a native Android application. In addition to this, we are building internal tools for customer support, investment management, marketing analytics and business management. In the future, we plan to hugely expand the features in our core product, build iOS and web products, and continuously improve our internal tools to better serve our customers.
For our back-end, we use Node.js / MySQL / AWS. We are currently a 3-member engineering team (1 back-end, 1 Android, 1 full stack) led by our founding engineer and advised by a senior technology executive from a leading fintech company.
Key Responsibilities of the Role
- Design, develop, test, deploy, maintain, and improve our software applications
- Build reusable libraries and frameworks that support complex web applications
- Set-up our technology infrastructure and integrate with 3rd party applications
- Contribute to internal discussions around product features, roadmap and technologies used
- Mentor & recruit engineers to the team
- Set up processes related to engineering & product
Skills / Required Experience:
- B.Tech / M.Tech in Computer Science or equivalent, with solid foundational knowledge in at least two general programming languages, data structures, algorithms, system architecture, security and networking protocols.
- At least 6 years of back-end development experience in a software product company is required for this role.
- Exposure to modern software development processes, multiple front-end and back-end technologies, and open-source software.
- Proficiency with tools like Gitlab/Jira/Firebase, as well as AWS and commonly used database systems etc. is required
- Experience in an early-stage startup or having founded your own startup would be good to have (but not necessary).
• 2 to 4 years of experience in Backend REST API testing.
• Hands on programming experience in Java.
• Experience in designing, developing, debugging and executing automation scripts
• Experience in REST API Automation using RestAssured/Karate/Jersey Client/HTTP-Client
• Experience in CI-CD tools like Jenkins is plus
• Hands on experience in MySQL.
• Hands on experience in Linux/Unix commands is a plus
• Experience in performance testing is a plus.
• Strong knowledge of QA methodology and tools. Estimate, Priorities, plan, and coordinate testing
activities.
• Well versed with writing test cases and bug logging.
• Understand functional/technical specifications and analyse server logs.
• Look for potential quality issues proactively.
• Experienced in Agile or Scrum software development methodologies.
• Excellent communication, collaboration, reporting, analytical, problem-solving skills and troubleshooting
skills.
• Entrepreneurial spirit, priding yourself on getting things done with a high level of quality. • Strong desire
to work in an unstructured, fast moving startup environment



The database market is massive (the IDC estimates it to be $119B+ by 2025!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
MongoDB is expanding our global team of consulting engineers to further our ongoing plans for worldwide growth!
MongoDB Professional Services works with customers of all shapes and sizes in all verticals, from tier-1 banks to small web startups, on a variety of interesting use cases from e-commerce platforms to trading systems to social media applications. Solve interesting problems, gain incredible cross-stack experience, work with the best and brightest people in the business, network with industry leaders, and see new places - all in a day’s work!
MongoDB consulting exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernising legacy applications or migrating to the cloud. Our consulting solutions ensure that organisations get the best out of MongoDB.
Be one of the recognised experts in this rapidly growing field in a high-growth software company successfully challenging the status quo of the database industry. You will have abundant opportunities to meaningfully impact the growth of our business in your region.
Candidate Profile
We’re looking for a highly technical individual, with strong problem-solving and communication skills, and is comfortable working closely with customers.
Work Location
This role will be based remotely in Hyderabad / Bangalore and requires a frequent travel for short trips to customer site during the working week once the restriction are lifted.
Our ideal candidate will have
- Excellent analytical, diagnostic skills, and problem-solving skills
- High motivation for a role that combines deep technical and customer-management dimensions
- Confidence speaking and presenting in a collaborative customer setting
- 5+ years of software development/consulting/support experience, preferably in a number of distinct industries/verticals
- Familiarity with enterprise-scale software architectures, application development methodologies, and software deployment and operations
- Competence in at least one of the following languages (in no particular order): Java, C#, Python, Node.js (JavaScript), Ruby, Go.
- Experience with databases such as MongoDB, Oracle, MS SQL Server, PostgreSQL
- Familiarity with Linux diagnostics and tuning; Windows tuning knowledge is a plus
- Should have the strong capability with, minimally, both English and any local language - as necessary
Position Expectations
As a core member of the MongoDB Professional Services team, you will
- Contribute to customer implementations at any or all phases of the application lifecycle: portfolio assessment, application planning, and design, deployment architectures, development and build, integration and release configuration, system testing, production operations, application optimisation, and best practices adoption
- Deliver customer classroom-based training to architect, developer, and operations roles
- Work as part of a wider delivery team comprising fellow consulting engineers, project managers, and account teams
- Cultivate your individual MongoDB reputation as a trusted advisor to guide MongoDB and our customers into the future
- Partner with Product and Engineering teams to influence the direction of the MongoDB product roadmap
Success Measures
As a Senior Consulting Engineer, you will be successful in this role when you can execute the following
- Become a field expert in “everything MongoDB”
- Communicate complex technical proposals simply and convincingly to a wide range of audiences
- Gain reputation as a trusted advisor with your clients, large and small
- Ensure your client’s success with their MongoDB endeavours
- Maintain required level of billable utilisation
- Influence MongoDB product development by contributing experience from the field
- Successfully communicate the product roadmap to external clients
- Constantly work on improving yourself, our products and our team
Life at MongoDB
Our India office culture
- 300+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
- Regular group outings and opportunities to get to know your colleagues
- Employee affinity groups
Our Benefits
- Competitive salary and equity
- Comprehensive Health cover, dental cover, travel insurance & Life Insurance.
- 26 weeks Maternity & 20 Paternity leave to spend time with new arrivals
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.https://www.mongodb.com/blog/channel/culture"> Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.


Description: Mobile App Developement using Flutter Framework and underlying various technolgies.
Company: Thingsup - An Enterprise Grade IoT Platform
Required Skills:
- HTTP APIs
- SQLite
- Firebase
- Git
- AWS
- MQTT
- IoT
- AWS Cognito
- Knowledge about Hardware IoT, ESP32, ESP8266, NodeMCU etc.

