Customer Relationship Executive

Role Summary:

The Relationship Executive will generate hospital-based leads by engaging doctors and counselling expectant parents on cord blood banking, diagnostics, and related services, while managing client presentations, enrollments, CRM reporting, and logistics coordination to drive business growth.

Key Areas of Responsibility:

• Meet doctors to promote the concept of cord blood banking and stem cell applications, and facilitate interaction with expectant parents.
• Promote diagnostics and other services introduced by the company from time to time and generate prescriptions.
• Visit hospitals, nursing homes, and relevant healthcare centers for lead generation, diagnostic business, and institutional tie-ups.
• Build strong relationships with hospital front-office staff, nursing staff, doctor attendants, and coordinators to enable client interaction and service promotion.
• Place drop boxes and flyer stands at strategic locations within hospitals and doctor chambers.
• Ensure regular refilling and upkeep of drop boxes and flyer stands with updated marketing material.
• Conduct counselling sessions at hospitals and doctor chambers to generate qualified leads.
• Update daily activities, lead generation, counselling, and follow-ups accurately in the CRM system.
• Call prospective clients for counselling and referrals, and conduct free presentations at their preferred location.
• Enroll clients, complete documentation, collect payments, coordinate delivery logistics, and share competitor/market information as required.

Qualification, Experience & Skills:

• Graduate in Pharmacy (B.Pharm / D.Pharm) or Life Sciences (preferred).
• prior experience in healthcare / hospital marketing is an added advantage.
• Good communication and interpersonal skills.
• Comfortable working in hospital environments and field-based roles.
• Basic knowledge of MS Office and willingness to learn CRM systems.
• Presentable, customer-oriented, and relationship-focused approach.

1. Lead generation: Identifying potential customers through market research, networking & industry events.
2. Reaching out to prospect cold calls, Emails and other communication channels to qualify leads.
3. Building relationships with key decision makers & target companies
4. Preparing customised proposals & quotations based on customers’ requirements.
5. Negotiating pricing & contract terms to close deals.
6. Maintaining ongoing communications with existing clients to ensure satisfaction & loyalty.
7. Addressing customers' enquiries & resolving complaints promptly.
8. Track sales performance against targets, generate sales reports, and provide regular updates to management.
9. Strong communication and presentation skills.
10. Ability to work independently & as part of a Team.
11. Participating in exhibitions and conferences organized by the company & creating awareness of the products and services offered by the company.

• Minimum 5 years’ experience (Preferably in manufacturing packing machine industry)
• Qualifications: B.E (Mechanical engineering) / MBA (Sales & Marketing)

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design and quality products is important.

• Developing new user-facing features using React.js

• Building reusable components and front-end libraries for future use

• Translating designs and wireframes into high-quality code

• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

• Thorough understanding of React.js and its core principles

• Experience with popular React.js workflows (such as Flux or Redux)

• Familiarity with newer specifications of EcmaScript

• Experience with data structure libraries (e.g., Immutable.js)

• Knowledge of isomorphic React is a plus

• Familiarity with RESTful APIs

• Knowledge of modern authorization mechanisms, such as JSON Web Token

• Familiarity with modern front-end build pipelines and tools

• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

• Ability to understand business requirements and translate them into technical requirements

• A knack for benchmarking and optimization

• -Will be part of ABAP Team and will play integral role in implementation /support and other projects
• -will be interacting with the client and the key users, involved in scoping studies, suggest solution through SAP , Train the key users, and configure SAP ABAPmodule
• Should have at least one support type of project and At least two full implementation experience
• Should have experience with skills on Adobe forms, module pool programming, interface development, workflow, Webdynpro
• Will also be part of solution building team
• Should have 3+ yrs of SAP experience in ABAP Consulting

Key Job Responsibilities:

• Expertise in handling out bound sales.
• Ability to communicate clearly with customers. 
• Identify potential customers to sell Taxmann’s products. Demonstrate them Products and Services.   Close sales deals and maintaining good customer rapport.
• Schedule feedback activities with existing clients to make sure they are satisfied and request referrals. Interact with customers to Cross sell products
• Follow and achieve sales goals on a monthly, quarterly and yearly basis
• CRM Operations is mandatory wherein one has to maintain customer’s record and the activities done for one single customer
• Excellent Customer service skills.
• Attend trainings to stay up to date with the specifications of new products and service offerings.

We are looking for a back end developer with strong foundational knowledge of SQL, microservices architecture and Javascript.

Please don't apply if experience < 2 years || Javascript !=advanced

Responsibilities:

1. Back end ownership and implementation of projects in Node.js

2. Strong knowledge of JS and SQL is critical

3. Knowledge and experince of working on RHEL/Ubutnu servers is an additional bonus

4. Experience in writing large modularised projects

5. Production experience in implementing highly scalable microservices

At Gida, you’ll be developing and contributing to different applications and projects. If you’re the person with the right calibre and mindset, you’ll get opportunities to work on diverse projects and learn new skills.

Hybrid work model - work from home with 1-2 days in office