Customer Relationship Executive

Job Title: Salesforce Intelligence Cloud Specialist (Datorama)

Location:Mumbai, MH, India, Remote

Experience: 3-6 year in Salesforce Intelligence Cloud or Datorama

Job Summary:

We are looking for a skilled Salesforce Intelligence Cloud Specialist with extensive experience in Datorama to create and manage analytics dashboards for our clients. The role involves integrating data from various sources, including Google Analytics, Snowflake, and Salesforce Marketing Cloud, to provide actionable insights via Datorama.

Key Responsibilities:

• Develop and maintain Datorama dashboards to deliver comprehensive analytics reports for clients.
• Integrate and manage data from Google Analytics, Snowflake, and Salesforce Marketing Cloud within Datorama.
• Ensure data accuracy across all data sources and dashboards, troubleshooting discrepancies where necessary.
• Collaborate with internal teams to understand business requirements and translate them into data-driven insights.
• Use Datorama connectors, APIs, and custom data streams to automate data ingestion and reporting.
• Monitor dashboard performance and optimize data pipelines for efficiency and accuracy.
• Provide training and support to internal teams and clients on Datorama usage and data interpretation.

Required Skills and Qualifications:

• Hands-on experience with Salesforce Intelligence Cloud (Datorama), including dashboard creation and advanced reporting.
• Strong knowledge of Google Analytics, Snowflake, and Salesforce Marketing Cloud data integration with Datorama.
• Proficiency in Datorama connectors, APIs, and working with multiple data streams.
• Experience in data modeling, ETL processes, and best practices for data visualization and reporting.
• Strong analytical skills, with the ability to troubleshoot and ensure data integrity across multiple sources.
• Excellent communication skills for explaining complex technical information to non-technical stakeholders.

Preferred Qualifications:

• Familiarity with SQL, especially for querying databases such as Snowflake.
• Experience working with Salesforce Marketing Cloud data and building custom solutions.
• Salesforce certifications related to Datorama or Salesforce Intelligence Cloud are a plus.

Education:

• Bachelor’s degree in computer science, Data Analytics, Information Systems, or a related field.

Mail updated resume with salary detil-

Email: jobs[at]glansolutions[dot]com

Satish- 8851O18162

Responsibilities:

Workforce Management :

● Manage the reporting team structure and oversee the daily activities of the reporting

team, providing direction and guidance as needed

● Serve as a mentor to the team, actively engaging with them to ensure they maintain a

high level of competence and operational excellence

● Identify and analyze potential risks related to the reporting team that may impact

project success

Talent Acquisition Support:

● Support talent acquisition efforts by participating in recruitment processes,

conducting interviews, and providing input on hiring decisions to ensure alignment

with team goals and objectives

Communication, Coordination and Collaboration:

● Communicate with team members and other stakeholders (VPs, Delivery Director,

Project Teams, HR Team, etc), providing updates on projects, sharing important

information, and ensuring everyone is on the same page

● Proactively keep HR updated about any key escalations, performance issues

● Build and maintain strong relationships with internal and external stakeholders,

fostering collaboration and partnerships

Performance Management Process:

● Coordinate the performance appraisal process, collect feedback ratings &

recommendations from stakeholders, and ensure compliance with organizational

policies

● Leading career progression and associated financial impact projection of the

reporting team

● Closely monitor the overall performance efficiency of the reporting team and work on

ensuring progression of the team and overall increase in productivity

● Evaluate the performance of team members, provide feedback, and ensure proper

documentation as per HR processes

● Implement performance management plans (PMP) for team members whose

performance is below the expected level

● Resolve conflicts within the reporting team to maintain a positive team dynamic and

work closely with HR.

● Identify high-potential employees and develop talent pipelines to ensure continuity of

key roles within the reporting team

HR Processes and Compliance

● Ensure compliance with company policies, procedures, and legal requirements

● Communicate HR policies and processes to the team members, ensuring

understanding and adherence

Analytics and Reporting

● Analyze performance data to identify trends, patterns, and areas for improvement

● Use this information to publish dashboards/reports and make recommendations.

● Compile and analyze HR metrics, such as performance, turnover, retention, and

engagement, to identify trends and areas for improvement for team members within

the assigned region

Learning and Development:

● Conduct skill gap analysis and provide the learning team with insightful training needs

to reach established performance target goals

● Leads development programs that align employee growth with organizational goals,

enhancing career opportunities

● Facilitates connections to essential internal and external learning resources,

supporting continuous professional development

Skills Required:

● 4-7 years of experience in the IT industry with a strong understanding of the software

development life cycle/ functional role progression

● Strong understanding of various stakeholders and their roles in an IT consulting

organization

● Strong leadership skills and the ability to effectively manage a team, providing

direction, guidance and mentorship.

● Knowledge of learning and development with the ability conduct skill gap analysis

and identify training needs to help manage career progression

● Good general understanding of how large-scale software systems are designed, built,

tested, deployed, and delivered to customers

● Experience working across both startups and large organizations

● Strong experience with data analytics and presentation; experienced in interpreting

performance data and statistics

● Competence in building and effectively managing interpersonal relationships at all

levels of the company

● Should possess strong problem-solving skills to address challenges and make

informed decisions

● Openness to change, embracing new technologies, and staying updated with industry

trends

● Ability to explain complex processes and employee development milestones clearly

● Ability to think strategically and execute operationally

We are a research and product development studio focusing on building applications powered by blockchain and AI technology.

We are looking for a DeFi Software Engineer with a deep understanding of Ethereum and tons of curiosity!

What are we building: We are building a peer-to-pool-based derivatives trading platform (perps and options) with novel mechanics where liquidity providers can choose whether they want to be actively or passively involved in making the market.

Responsibilities

1. Designing, building, and testing smart contracts and related infrastructure

2. Researching new DeFi protocols and their connectors and building on them

3. Building real-time monitoring tools and working with our team on latency-sensitive operations

4. Staying up to date on any developments in Defi relevant to the project

Qualifications

1. Must have extensive knowledge of Solidity, smart contract development (web3js or eth-brownie), testing and deploying a functioning smart contract on an EVM chain

2. Knowledge of Python (knowledge of Golang/Rust programming is pleasant to have).

3. Must be comfortable working with either eth-brownie

4. Comfortable working in a dynamic, research-oriented team with several ongoing concurrent projects

5. You look forward to working with an interdisciplinary team that longs to find solutions together.

6. Deep technical and practical understanding of DeFi protocols*

7. *Knowledge of DeFi isn't a must but it is a big plus! The number of years of experience does not matter as long as you have built complex projects from scratch, have a burning desire to learn more, constantly improve yourself, and solve tricky problems daily.

We're a small team so you can assure yourself that whatever you contribute - in terms of engineering, or otherwise - is always heard and discussed.

Benefits

1. Competitive salary and performance-based bonuses

2. Equity in the protocol

3. A unique open research environment, where everybody contributes and sees the full spectrum of our work, from inception to production

4. The chance to shape our firm's legacy and exchange knowledge with the team on every part of what we do. The role is remote. Please share GitHub profiles and details of previous projects worked on (both commercial and personal)

Job Description:

• Candidate should ideally be a B.E/B.Tech graduate with 2 to 5 years of real-time experience.
• Expertise in React.js, C#, ADO.Net, Web API, MS SQL Server 2008 and above, JavaScript, jQuery, JSON, AJAX and XML
• Looking for Full stack .NET Developer who will work closely with Project Manager, Software Developers and QA Team to develop cutting edge web-based solutions in a Product Development Environment. The job involves working with some of the latest technologies including React.js, WCF, REST services, jQuery and AJAX.
• Should be experienced with Agile methodology and working with Agile development teams. 
• Ability to work within a team and work independently
• Experience with the full SDLC, including design, development, testing, deployment, and documentation activities
• Excellent object-oriented design and development skills
• Excellent communication skills
• Experience working on a CRM product or a Marketing Automation or Analytics tool or Digital Publishing is a major advantage
• Experience with Microsoft Design patterns and Microsoft Enterprise Library

Skills:

• Strong working experience into C#, ADO.Net, MS SQL Server 2008 and above versions, JavaScript, jQuery, WCF, REST based services and AJAX
• Development experience with data integration technologies including Web API, REST, SOAP, JSON and XML
• Strong working knowledge with JavaScript frameworks such as jQuery, React, Angular
• Strong working knowledge of debugging for rapid development; experience with development tools such as Firebug, Fiddler
• Strong understanding of cross-browser compatibility, with support for IE, Firefox, Chrome, Safari on Windows and Safari, Firefox, Chrome on MAC
• Strong HTML and JavaScript (AJAX, DOM)
• Strong written and verbal communications skills
• TFS/VSTS/SVN and any source management experience like Git, AWS CodeCommit etc.
• Working knowledge in Node.js, React.js, and Twitter bootstrap framework is an advantage
• Knowledge of CI/CD process and cloud platforms like AWS would be an added advantage.

Not just a delivery company…

RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.

RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.

We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳

Future of eCommerce Logistics.

• Data driven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
• Revolutionising delivery as an experience
• Empowering D2C Sellers with logistics as the core technology

• Build and maintain CI/CD tools and pipelines.
• Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RaRa Delivery.
• Continuously improve code quality, product execution, and customer delight.
• Communicate, collaborate and work effectively across distributed teams in a global environment.
• Operate to strengthen teams across their product with their knowledge base
• Contribute to improving team relatedness, and help build a culture of camaraderie.
• Continuously refactor applications to ensure high-quality design
• Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
• Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
• Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
• Working knowledge of the TCP/IP stack, internet routing, and load balancing
• Basic understanding of cluster orchestrators and schedulers (Kubernetes)
• Deep knowledge of Linux as a production environment, container technologies. e.g. Docker, Infrastructure As Code such as Terraform, K8s administration at large scale.
• Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, CI/CD.

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative, develop, and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.

• Perform impact/test analysis for the new features, feature-enhancements, and bug fixes.
• Conduct test design and test execution for functional/non-functional aspects of features / product.
• Hands-on execution for functional/non-functional aspects of features / product.
• Automate the tests to ensure repeatability of tests.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 1 to 4 year's experienced software quality professional.
• Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Knowledge & experience on java or python, selenium, Appium, etc. to perform the automation of websites and apps on desktop/handheld devices.
• Knowledge & experience on tools like JMeter, Gatling, locust to perform non-functional tests.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges.
• Self-motivated, works well independently and with others.

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

• Solid understanding of data structures, design patterns and advanced programming techniques
• In-depth knowledge of OOP, systems analysis and design
• Strong hands-on experience in systems development and systems life cycle methodologies
• Experience in .NET Framework and architecture (ASP.Net, C#, Visual Studio, WCF, WebAPI & MVC )
• Good knowledge of server-side APIs, including experience with REST, JSON, XML
• Experience in MS SQL server designing, coding and delivering database applications
• Knowledge of JavaScript, JQuery, CSS, HTML and front-end languages
• Ability to work on server-side application and integration with the front-end.
• Proficient in English preferred
• Bachelors / Master's degree