Customer Relationship Executive

Company Description

UpSolve Solutions is a company specializing in Video and Text Analytics to drive business decisions. We aim to solve business problems that are taking more time and resources than expected, and turn them into opportunities for growth and improvement. We are located in Pune and offer innovative solutions to help businesses succeed.

Role Description

This is a full-time on-site role for a QlikView Developer. As a QlikView Developer, you will be responsible for developing data models, creating dashboards, and utilizing your analytical skills. You will also work with data warehousing and ETL (Extract Transform Load) processes to ensure effective data management. You will be an integral part of our team in Pune.

Qualifications

• Data Modeling and Dashboard development skills
• Strong analytical skills
• Experience in data warehousing and ETL processes
• Proficiency in QlikView development
• Good understanding of business requirements and data analysis
• Excellent problem-solving and communication skills
• Experience in the software industry is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field

Prepare Agreement of Sale & Sale Deed

Follow up with the customers for Payments, Registrations

Coordination with Banker for Loan Process

Update Customer Database

Should resolve Customer queries by coordinating with the Civil Team

Should take updates from the Projects Team regarding their flats and update customers

Should prepare MIS Reports

End to End Process from the purchase of the flat till handover process

Delivery Solutions is a Retail eCommerce OXM Platform that provides retailers with out-of-the-box solutions to power Same-Day Delivery, Curbside, In-Store Pickup, Shipping, and Post Purchase experiences. We are trusted with some of the biggest names in multiple verticals of retail like Sephora, AT&T, Footlocker, Michael's, Office Depot, GameStop, Total Wine, Sally Beauty, Abercrombie & Fitch Co. Belk, Loblaw, Vineyard Vines etc.

Our SAAS-based solution is highly flexible and interacts seamlessly with E-commerce properties, OMS, WMS, and POS systems for a highly scalable experience and a delighted customer base.

Delivery Solutions is a wholly-owned subsidiary of UPS | We are a certified Great Places To Work Company

Role: Senior Software Engineer - MEAN Stack

Reports to: Team Lead

Division/Department: Product

Work Location: India - Remote / Pune

We are seeking highly skilled and experienced Senior Software Engineers to join our SaaS company. As a Senior Software Engineer, you will play a pivotal role in the development and enhancement of our cutting-edge software products. You will work closely with cross-functional teams to design, develop, and deploy scalable software solutions using the MEAN stack (MongoDB, Express.js, Angular, Node.js) and related technologies.

Responsibilities:

• Collaborate with product managers, designers, and other stakeholders to define software requirements and translate them into technical specifications.
• Design and develop robust and scalable software solutions using the MEAN stack and other relevant technologies.
• Take ownership of feature development and deliver high-quality code on time.
• Participate in code reviews to ensure code quality and adherence to coding standards.
• Troubleshoot and debug software issues, and identify and implement effective solutions.
• Collaborate with DevOps teams to ensure smooth deployment and operation of software applications.
• Stay up-to-date with the latest industry trends, tools, and technologies and make recommendations for process improvements.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field. (Master's degree preferred)
• 4+ years of hands-on experience in MEAN stack development, including MongoDB, Express.js, Angular (version 2 or higher), and Node.js.
• Proven experience working in a product-based company, delivering software solutions to customers.
• Strong understanding of Agile methodologies and Agile development practices.
• Proficient in front-end technologies such as Angular, HTML, CSS, and responsive design principles.
• Solid understanding of back-end technologies including Node.js, RESTful APIs, and server-side frameworks.
• Experience with cloud platforms, specifically AWS, and familiarity with related services.
• Knowledge of JSON, Kibana, JIRA, and Jenkins is a plus.
• Strong problem-solving skills and the ability to work independently as well as in a team.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

If you are a self-motivated individual with a passion for delivering high-quality software and want to work with a team that values creativity and innovation, then we encourage you to apply for this exciting opportunity. Join our team and be part of a dynamic environment where your expertise will make a significant impact on our software products. 

• Please submit your resume along with any relevant project portfolios or GitHub repositories, for consideration.

Responsibilities :

●     Designing and developing robust and scalable server-side applications using Python, Flask, Django, or other relevant frameworks and technologies.

●     Collaborating with other developers, data scientists, and data engineers to design and implement RESTful APIs, web services, and microservices architectures.

●     Writing clean, maintainable, and efficient code, and reviewing the code of other team members to ensure consistency and adherence to best practices.

●     Participating in code reviews, testing, debugging, and troubleshooting to ensure the quality and reliability of applications.

●     Optimising applications for performance, scalability, and security, and monitoring the production environment to ensure uptime and availability.

●     Staying up-to-date with emerging trends and technologies in web development, and evaluating and recommending new tools and frameworks as needed.

●     Mentoring and coaching junior developers to ensure they grow and develop their skills and knowledge in line with the needs of the team and the organisation.

●     Communicating and collaborating effectively with other stakeholders, including product owners, project managers, and other development teams, to ensure projects are delivered on time and to specification.

You are a perfect match, if you have these qualification :

●     Strong experience in Python and server-side development frameworks such as Flask or Django.

●     Experience in building RESTful APIs, web services, and microservices architectures.

●     Experience in using database technologies such as MySQL, PostgreSQL, or MongoDB.

●     Familiarity with cloud-based platforms such as AWS, Azure, or Google Cloud Platform.

●     Knowledge of software development best practices such as Agile methodologies, Test-Driven Development (TDD), and Continuous Integration/Continuous Deployment (CI/CD).

●     Excellent problem-solving and debugging skills, and the ability to work independently as well as part of a team.

Strong communication and collaboration skills, and the ability to work effectively with other stakeholders in a fast-paced environment

A Sales Team Leader is responsible for managing and guiding a team of sales representatives to meet and exceed sales targets. Below is a typical job description for this role:

Job Title: Sales Team Leader

Location: Work From Home

Job Type: Full-Time

Reports to: Sales Manager / Director of Sales

Job Summary:

The Sales Team Leader will be responsible for overseeing the daily operations of the sales team, ensuring the team meets or exceeds sales goals, and providing support and training to sales representatives. The Sales Team Leader will act as a role model for the team, driving performance, and promoting a positive, results-driven environment.

Key Responsibilities:

Team Management: Supervise, motivate, and lead a team of sales representatives to achieve individual and team sales targets.

Sales Strategy Implementation: Assist in developing and implementing effective sales strategies to drive business growth.

Training and Development: Provide ongoing training, mentoring, and development to team members to enhance their sales skills and product knowledge.

Performance Monitoring: Track and evaluate individual and team performance, providing feedback and coaching to improve outcomes.

Customer Relationship Management: Maintain strong relationships with key clients and manage high-level customer interactions to ensure customer satisfaction.

Reporting: Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and recommendations.

Problem-Solving: Address any issues or conflicts within the team, ensuring they are resolved effectively and promptly.

Collaboration: Work closely with other departments, such as marketing and customer service, to align sales strategies with overall business goals.

Target Setting: Assist in setting sales targets for the team and ensure these are communicated clearly to all team members.

Market Analysis: Keep up-to-date with industry trends, market conditions, and competitors to make informed sales decisions.

Qualifications:

Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).

Experience: Minimum of 3 years of experience in sales, with at least 2 years in a leadership or supervisory role.

Skills:

Strong leadership and team management skills.

Excellent communication and interpersonal abilities.

Proven track record of meeting or exceeding sales targets.

Ability to analyze sales data and market trends.

Strong problem-solving skills and the ability to make decisions under pressure.

Proficiency in CRM software and MS Office Suite.

Personal Attributes:

Goal-oriented and results-driven.

Motivational leader with the ability to inspire and influence others.

High level of integrity and professionalism.

Adaptability and ability to work in a fast-paced environment.