We are looking for Hotel Operations
Location- Gurugram- Sec-32
Rotational Shifts (6 days working)
Requirements:
Freshers (Hospitality Background) and 1+ year of experience in hotel reservations, operations, or customer service, OTA.
Strong communication, coordination, and problem-solving skills.
Familiarity with OTA systems is a plus.
Job Summary:
EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.
Key Responsibilities:
Handle post-booking queries, changes, and cancellations.
Coordinate with hotels for confirmations and issue resolution.
Support customers via calls, emails, and chats.
Manage escalations, refunds, and payment discrepancies.
Maintain accurate booking records and streamline processes.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
Connect with the team
Company social profiles
Similar jobs
🚀 We Are Hiring – Sr. Network Engineer | Ahmedabad
Looking for a strong Network Specialist who can manage core switches, firewalls, storage & servers with hands-on experience in L3 configuration.
If you are someone who loves solving network challenges and ensuring zero downtime — this role is for you!
📌 Key Requirements:
• Manage Core Network Switches
• Network Topologies & Storage Management
• Event & Hardware Log Monitoring
• Domain Server Knowledge
• Multiple ISP & Failover Handling
• Firewalls & VMware Knowledge
• Minimum 3 Years Experience in L3 Switch Configuration
• Male Candidate Only
📍 Location: Ahmedabad
React Native
Javascript
React.js- Proficient in React, JavaScript (ES6+), and TypeScript.
- Expertise in state management libraries (Redux, Zustand, etc.).
- Hands-on experience with react-navigation and deep linking.
- Solid understanding of Expo (both managed and bare workflows).
- Knowledge of native development (Swift/Objective-C for iOS, Java/Kotlin for Android).
- Experience with custom native module bridging and native UI integration.
- Strong debugging skills using tools like Flipper and Chrome DevTools.
- Familiarity with Jest, React Native Testing Library.
- Experience with REST APIs, GraphQL, and real-time data (WebSockets).
- Ability to manage OTA updates with EAS Update and configure EAS Build.
- Experience in app publishing and release lifecycle on both Play Store and App Store.
- Knowledge of secure storage, token handling, and app-level security practices.
FlutterReact Native
Go Programming (Golang)JavascriptRequirements / Experience:
- Min 4 Years of Experience
- Experience in cross-platform mobile software development (Android/iOS) using technologies such as React Native, Flutter, GO/ Golang, Xamarin, Blazor, JavaScript, TypeScript, Dart, C#
- Familiarity with API Development (REST, Web API, WCF, SOAP)
- Experience with full-lifecycle design, development, and testing of critical business applications
- Good problem-solving skills with attention to detail
- Strong verbal, written, interpersonal, and organizational skills
- Ability to work independently and in a team environment
- Ability to multi-task effectively
- Reliable, highly motivated, with a positive attitude
- Experience with MsSQL, MariaDB
Who are we?
Hey future colleague!
We're Codebuddy. We are a product engineering services company based out of Kolkata, with an office in Pune. We work with clients from different industries on a daily basis, and so far, we have worked with 120+ clients in the span of just 5 years.
Our team’s average age is 26 years. So, you get an idea of how young and energetic our team is, full of life and enthusiasm.
We are seeking an experienced Project Manager to lead our software development team. The ideal candidate will have a proven track record of managing complex projects, demonstrating excellent leadership skills, and fostering a collaborative and efficient team environment.
What's the role?
01:- You’ll get crude requirements, create documentation and even maintain them at high-quality standards.
02:- You ensure successful project delivery through effective problem-solving.
03:- You ensure project efficiency by optimizing time management and resource allocation.
04:- You facilitate crystal-clear communication with the team and the clients.
05:- You'd be fostering a collaborative and diplomatic team environment, nothing less of a politician.
06:- You ensure high client satisfaction and maintain positive client relationships.
07:- You effectively manage project budgets and financial resources.
08:- You drive innovation and the adoption of relevant technologies via continuous improvement and learning within the team.
Requirements
Personality:
01:- Strong communication skills, because we appreciate a good joke, but we also need you to explain your decisions.
02:- We would like you to be able to work independently, with minimal supervision. We expect you to be Atma-nirbhar.
03:- Strong leadership and team management skills.
04:- Strong problem-solving skills, sometimes even better than Sherlock.
05:- We expect you to have the ability to charm the stakeholders, and manage them with utmost professionalism.
06:- Ability to foster collaboration and diplomacy within a team.
07:- A can-do attitude, with attention to detail and professionalism. We like our candidates to be disciplined and sharp!
Technical:
01:- We know that you are going to apply anyway. But, we prefer some proven experience as a Project Manager in a software development environment.
02:- Experience with budget management and financial resource planning. Imagine our Finance Minister, but at a company level.
03:- Ability to effectively manage time and allocate resources, as if they are your own.
04:- Rockstar experience with project documentation and quality assurance.
05:- Familiarity with the latest technology trends and ability to foster innovation within a team.
06:- Knowledge of continuous improvement processes and learning strategies.
07:- Treat projects like your babies and deliver them on time, within budget.
PHP
Laravel
CodeIgniterJavascript
NodeJS (Node.js)- Hands-on experience with PHP and frameworks like Laravel, Codeigniter.
- Thorough understanding of React and its core principles.
- Good with JQUERY.
- Database design for scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or
- PostgreSQL)
- POC development with other engineers
- Writing Unit testing for a robust system
● Solve complex performance problems and architectural challenges
● Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
● Build efficient, testable, and reusable PHP modules.
● Ability to work on multiple projects at the same time and complete tasks in a timely manner.
● Work closely with product manager to release features and additions.
Go Programming (Golang)Responsibilities:
• Take on complex problems that span multiple components and teams.
• Independently own one or more multiple modules, which include: requirement analysis, design, development, maintenance & support
• Write extensive, efficient code to address complex modules that handle the interaction between multiple components.
• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
• Produce architecture with clean interfaces, that are efficient and scalable
• Participate and contribute to architectural discussions
• Solve production issues. Investigate and provide solutions to minimize the business impact due to the outage
• Continuously improve performance metrics of modules you own.
• Collaborate effectively across teams to solve problems, execute and deliver results
Requirements:
• Experience: 2+ years
• A Bachelor's or Master's Degree in Computer Science
• Software engineering and product delivery experience, with a strong background in algorithms
• Experience in architecting & building real-time, large-scale e-commerce applications
• Experience with high-performance websites catering to millions of daily traffic is a plus
• Excellent command over Data Structures and Algorithms
• Experience with web technologies, Go/Java/Python
• Language: GO or Python
• Strong expertise in DS and Algo
• Strong leadership skills - have experience mentoring, building products from scratch or incumbent in design and architecture.
• Have worked in the scaling of the system right from scratch.
• Someone worked in small user base to a large user base and wrote optimized code
• Both HLD and LLD
NodeJS (Node.js)
MongoDB
ExpressWhat You'll do:
- 4+ years of experience building scalable backends using Nodejs
- In-depth knowledge of any framework of Nodejs (i.e. Express, Hapi, Koa.js)
- Hands on experience with developing REST APIs using Node.js and any of the above framework
- Should have experience with Socket.IO
- Familiar with oauth integration Social Networking API (Facebook, Twitter, Linked In, Google+)
- Good understanding of standard authentication systems such as OAuth2 and JWT
- Knowledge of server-side templating (e.g. Jade, Handlebars.js, etc.)
- Should have understanding of model, caching, async mechanisms
- Hands-on experience with implementing Role based User authentication and authorization system
- Understanding of caching, database interactions, middlewares
- Able to engineer the best performing solutions and always keeping scalability in mind
What makes you a great fit:
- Strong problem solving skills
- Knowledge of data structures and algorithms
- Hungry for more responsibility and knowledge
- Passion for building robust systems that are engineered to handle failure scenarios, an undying love and attitude for maintaining coding standards
- Strong advocate for producing quality software who makes sure issues are raised and resolved
- Experience with at least one of the cloud platforms like AWS, GCP, Azure, Digital Ocean etc. (docker, Kubernetes, microservice good to have)
Must have skillsets:
Skills : NodeJs
Experience required: + years
Job Type: Full time/ Permanent
Perks and Benefits :
- 5 days working.
- Flexible shift timings
- Company-sponsored certifications.
- Team friendly culture
- Flat hierarchy
- Carrom, Table tennis games, Cricket Tournament Participation for interested employees
- Snack-filled pantry for team members
- Group Medical Insurance (*)
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Understanding the organizational vision and mission and implementing the same through content marketing strategies.
- Ensuring that the content marketing team primarily facilitates brand and purpose to our end target groups with an aim to create better awareness about the product with clients and better brand strategy execution.
- Developing best practices and guidelines for the content team for various channels like social media, internal & external blogs, websites, newsletters, whitepapers, presentations, etc.
- Checking if the contents are aligned to the organizational mission and brand strategy & SEO needs.
- Training direct reports & peers by developing understanding of clients, product, use cases & industry solutions for story ideas.
- Keep aligned with SEO benefits.
- Monitoring & analyzing performance & quality of various contents across platforms and constantly working to improvise on outcomes.
- Working with other departments to generate product / mission use case / benefit stories and executing in distribution strategies.
- Pushing other department peers to generate insights, benchmarks, and use cases that can be shared from various channels
What you need to have:
- Graduate and over with excellent oral and written communication skills. MBA in marketing a plus.
- 7+ years experience in content marketing. 2+ years of experience managing content teams.
- Strong networking and interpersonal skills and should be able to establish quality social media communication.
- Strong analytical skills and hands-on with spreadsheets, presentation & document writing.
- Strong understanding of SAAS and other internet-based software products.
NodeJS (Node.js)
PostgreSQLJavascriptMongoDBExpressJavascript
HTML/CSS
jQueryNodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon