
Customer Experience Executive - Hospitality
Key Responsibilities
● Attend and manage non-sales inbound calls.
● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).
● Assist with booking changes, payment queries, and property information.
● Update all customer interactions accurately in the CRM.
● Follow up on open tickets until closure.
● Maintain a professional, empathetic, solution-driven approach.
● Collect customer feedback and ensure service quality.

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➜Technical Skills:
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• Minimum 3 years of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
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1. Detailed Knowledge of and experience in the programming of embedded systems
2. Detailed knowledge of MISRA rules and according rules from the static analysis tool
3. Knowledge about architecture and design patterns (layering, pipes, error treatment, structure patterns, ...) and object orientation
4. Detailed knowledge of UML
5. Detailed knowledge of test methods
6. Knowledge of functional safety (e.g. ISO 26262, IEC 61508)
7. Knowledge of the performance of reviews and review techniques
8. Detailed knowledge of the UML tool and IDE in use as well as ClearCase, ClearQuest and the used problem management tool
9. Knowledge of DOORS

Location : Ahmedabad
Work from office only
● Improve CI/CD tooling using gitlab.
● Implement and improve monitoring and alerting.
● Build and maintain highly available systems.
● Implement the CI pipeline.
● Implement and maintain monitoring stacks.
● Lead and guide the team in identifying and implementing new technologies.
● Implement and own the CI.
● Manage CD tooling.
● Implement and maintain monitoring and alerting.
● Build and maintain highly available production systems.
Skills
● Configuration Management experience such as Kubernetes, Ansible or similar.
● Managing production infrastructure with Terraform, CloudFormation, etc.
● Strong Linux, system administration background.
● Ability to present and communicate the architecture in a visual form. Strong knowledge of AWS,
Azure, GCP.
Java, J2EE, Spring Boot, REST services, PostgreSQL
Experience with Elastic Search or any NoSQL DB is preferable

Company Overview: We are a fast-growing vertical SaaS company in Chennai. Our product - GrowSmart - is used by leading project contracting companies across India. Our team values the following: respect for every individual, excellent learning opportunities, challenging work environment, larger responsibilities earlier in your career, commitment towards results, recognition for hard work. Website: https://growsmartsmb.com
Job Overview: You will be part of the core product engineering team. It’s a small, highly productive team building a large and complex product. Our web app is built with React and Redux. The mobile apps are built with React-Native. The backend is built with NodeJs and PostgreSQL. So, javascript is the language we speak 😉. If you are fluent in javascript, you will be a great fit! This position is primarily for the front-end, but we encourage full-stack developers.
You will be a team player working collaboratively with product leaders, UI designers, and the testing team. Requirement Analysis, Design, Development, Unit Testing, and Integration Testing are the major activities you will take up. You will own a feature from UI design to go live.
Skills Expected:
- Sound understanding of HTML/ DOM / Javascript / CSS.
- Strong practical expertise in React and Redux.
- Good understanding of usability, error handling, performance, and reusability concepts.
- Ability to learn new concepts rapidly.
- Ability to handle complexity - you will work on a large and complex app, often more than one task at a time.
- Being self-driven - you enjoy taking ownership; you don’t need constant follow-up from a manager.
Job Highlights: Great opportunity to work on the full-stack in a large and complex product, with a small core team. Modern workplace at the heart of the city – Ashok Nagar. Young and flat team – you get full freedom to learn and grow. Excellent growth opportunity – can take up bigger responsibilities earlier in your career. Medical insurance for self. Due recognition and appreciation for hard work.
We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are looking the following skill sets within a prospective candidate –
- Strong verbal and written communication skills.
- A versatile personality with above average organizational and planning skills.
- A person with critical thinking and problem solving ability.
- A good team player with creation and handling of team.
- A customer centric person with customer centric business agenda.
- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
- A person who can develop transparent marketing strategies to expand brand recognition.
Experience –
3 – 8 years in FMCG/Retail of Insurance Marketing.
CTC –
20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.
Assisting in capturing, managing, engaging and nurturing existing leads, convert Prospects into customers
Pitch leads with team
Document Proposals
Qualify the point of contact person and key decision maker, thus manage operations with the team
Do beta testing
Make presentations
Establish network of relationships with key decision makers in small/medium & large sized companies and ability to leverage these relationships for generating new business
Scheduling meetings / appointments according to established procedures & making reminder calls/emails to prospective customers
Establishing and cultivating healthy relationships with prospective customers
Achieve growth and hit sales targets
Accountable to achieve and retain the customer





