Customer Experience Executive - Hospitality

Are you a fresher looking to kickstart your career in the talent acquisition field? If so, we're hiring!

Our company is seeking driven and passionate individuals who are excited about the opportunity to learn and grow in the fast-paced world of recruitment.

As a fresher, you will have the chance to work alongside experienced professionals and gain valuable skills in candidate sourcing, interviewing, and assessment.

We're looking for candidates who are enthusiastic, eager to learn and committed to providing exceptional service to our clients.

You should have a strong work ethic, excellent communication skills, and the ability to multitask in a deadline-driven environment.

we value diversity and inclusivity and strive to create a positive and supportive workplace culture.

If you're ready to take the first step in your recruitment career, we want to hear from you!

Experienced Candidates are also welcome on board.

Skills required

·      Certified in Google Analytics (any popular certifier)

·      A minimum of 4+ years of experience in the web analytics domain

·      Consolidated knowledge of the GA4 platform

·      Excellent communication skills (written & verbal)

·      Good understanding of Analytics, Tag Manager, and Data Studio.

·      Basic knowledge of BigQuery & JavaScript

·      Familiar with HTML, CSS and Javascript, and will have the ability to read, reuse and customise code

·      Advanced understanding of Events Tagging and Custom dimensions.

·      Hands-on experience with data visualization (custom dashboards)

Roles and Responsibilities

·      Responsible for managing our Analytics (G4) and GTM accounts

·      Implementation of highly effective web data analytic solutions

·      Visualize customer behavioral data such as page/path analysis, clickstream, funnel progression, CTA optimization, page/site abandonment, etc.

·      Implement tagging and configuration that ensures data collection is accurate and adequate based on the business needs

In-depth knowledge in the following areas.

·      Determine tracking requirements.

·      Create functional and technical design (Dom Scrapping & Custom HTML) of the tags.

·      Install GTM container tag on the live/staging websites.

·      Create, publish and test tags on the live/staging websites.

·      Able to track the successful form submission.

·      Do regular Tag audits for the live/staging websites.

·      Coordinate with the marketing heads to understand and develop custom reports and dashboards.

·      Create specified digital analytics tagging standards to ensure robust and consistent data capturing.

·      Testing and validating the tracking using various debugging tools.

Responsibilities:

·      - Develop and implement comprehensive marketing strategies for both online and offline sales channels.

·      - Generate leads and drive sales through digital marketing, social media, email campaigns, and traditional marketing methods.

·      - Manage and nurture relationships with clients and customers to ensure satisfaction and repeat business.

·      - Analyze market trends, competitors, and customer behavior to adjust strategies and improve sales performance.

·      - Prepare and present detailed sales reports, forecasts, and performance metrics to senior management.

·      - Coordinate with the marketing team to create promotional materials and campaigns.

·      - Attend industry events, trade shows, and networking opportunities to promote the company and generate new business.

·      - Provide training and support to junior sales staff.

Qualifications:

·      - Bachelor’s degree in Marketing, Business Administration, or related field.

·      - 3 years of experience in online and offline marketing with a proven track record of achieving sales targets.

·      - Strong knowledge of digital marketing tools and techniques, including SEO, PPC, social media, and email marketing.

·      - Excellent communication, negotiation, and presentation skills.

·      - Ability to analyze data and market trends to make informed decisions.

·      - Proficiency with CRM software and other sales tools.

·      - Self-motivated, results-oriented, and able to work independently as well as part of a team.

- Willingness to travel as needed for client meetings and industry events.

Java Full Stack Developer

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based Infrastructure Services Company, headquartered in San Jose, California, USA. It provides the full stack managed services to support the business applications and data infrastructure 

We are looking for a Java Full Stack Developer who has the expertise and deep knowledge of frameworks and tools used in java and who works end to end on the application stack, right from developing the front end, the back-end module & the database.

It's a once-in-a-lifetime opportunity to join our start-up run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges

Key Responsibilities

· Ability to write high-quality code efficiently

· Design and develop new services or micro-services.

· Participate in planning and management of development process.

· Share architectural design vision with both technical and non-technical team members, including fellow engineers.

· Works on improvements in development toolset including testing frameworks, deployment scripts, and monitoring libraries.

· Experience solving complex problems and implementing solutions for performance and scalability.

· Write clean, well-structured and maintainable code with automated test coverage and corresponding documentation.

· Explore new latest relevant technology, techniques, frameworks, tools, methodologies, and processes.

· Comfortable working with all aspects of software development; including DevOps, quality assurance, research, and design.

Key Requirements

· 3+ years of experience working with Core Java, Spring framework & Spring Boot, Hibernate, Spring Data JPA.

· Knowledge of microservices architecture is mandatory.

· Must have worked on Java Multi-threading & Java NIO.

· At least 1-year of experience with front-end technologies like Angular, React, Vue.js applications.

· Exposure to any of relation database technologies MySQL, Postgres, Oracle, or any No-SQL database.

· Strong knowledge of Web APIs.

· Experience with agile application development.

· Having knowledge of O Auth 2.0 JWT is a plus.

· Proficiency in one or more modern programming languages i. e. Java or J2EE, Python, Go, React.

· Experience in Cloud Technologies including AWS, containers, and Kubernetes.

· Demonstrated experience in performing DevOps for platforms.

· Strong Skill sets in Data Structures & Algorithm in using efficient way of code complexity.

· Passion for learning new technologies and the ability to do so quickly

http://www.banyandata.com" target="_blank">www.banyandata.com 

• Under limited supervision, oversee the design, purchase, installation, and support of network communications and services for customers, including LAN/WAN/SD-WAN services in central and remote offices (requires thorough knowledge of LAN/WAN/SD-WAN systems, networks, and applications).
• Provide technical and procedural direction for the actual implementation of the infrastructure, as well as interface with internal users, development personnel, and other technical staff to understand and meet their requirements.
• Installing, configuring, and supporting network equipment including routers, switches, firewalls, and DNS\DHCP\IPAM solutions.
• Ensures business continuity in the appropriate technology by ensuring systems are configured appropriately in order to optimize performance and to initiate recovery action after system failures.
• Procuring network equipment and managing subcontractors involved with network installation.
• Configuring firewalls, routing, and switching to maximize network efficiency and security.
• Work within a large global team and at times, work after hours and on weekends.
• Work with various networking tools, equipment, and processes.
• Perform third-level support, investigating and addressing faults in the network.
• May be responsible for evaluating current network systems performance and trending.

Qualifications:

• BS/BA degree and/or technical training/certifications (Cisco certifications).
• 5+ years experience in network implementation and operations.
• 5+ years experience working with enterprise Ethernet, VLANs, QoS, routing, switching, and IP addressing.
• Experience working with carrier technologies including MPLS, SDWAN, Ethernet, P2P, and Internet for systems interconnectivity.
• After-hours and weekend work will be required, including participation in the department on-call rotation.
• The candidate needs to be skilled in the analysis, troubleshooting, and resolution of network incidents.
• ITIL familiarization is desired (Incident/Problem/Change/Configuration Management).
• Palo Alto firewall and F5 BigIP load balancer experience.
• BlueCat DNS\DHCP\IPAM experience.
• Experience with Cisco ASR routers and IPSEC tunnels.
• Excellent communication skills and experience effectively communicating with technical and non-technical audiences
• Demonstrated efficient and effective use of problem-solving and task prioritization to solve complex network challenges
• Certificates, Licenses, and Registrations (CCVP, CCNP, CCIE)

• Ability to provide overall product value and differentiate support offerings that clearly map to customer needs.
•  Ability to  Identify and resolve gaps in customer expectations versus actual service levels.
• Assists with the creation of a sales cycle plan.
• Manage Customized project requests and handle projects till it doesn’t go live.
• Coordinate with the Technical team, Client, sales team, and delivery team for a project.

KRA – Manager Presales

• Ability to provide overall product value and differentiate support offerings that clearly map to customer needs.
• Identify and resolve gaps in customer expectations versus actual service levels.
• Lead Generation activities such as cold calling to prospects
• Assist in preparation of sales proposals, RFP, and RFI responses
• Research and develop prospect list using LinkedIn and Web research
• Create proposals, sign-off documents, and integration documents.
•  Expected to be thorough with the products of the company and if there are any new developments or innovations going on.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast with customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.