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Customer Experience Executive - Hospitality
Customer Experience Executive - Hospitality
Hunarstreet Technologies pvt ltd's logo

Customer Experience Executive - Hospitality

Shravani Kurtadkar's profile picture
Posted by Shravani Kurtadkar
0 - 3 yrs
₹2.1L - ₹2.6L / yr
Jaipur
Skills
Customer Support
Customer Relationship Management (CRM)
Customer Service
Inbound Marketing

Key Responsibilities

● Attend and manage non-sales inbound calls.

● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).

● Assist with booking changes, payment queries, and property information.

● Update all customer interactions accurately in the CRM.

● Follow up on open tickets until closure.

● Maintain a professional, empathetic, solution-driven approach.

● Collect customer feedback and ensure service quality.

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Hunarstreet Technologies pvt ltd

Founded :
2022
Type :
Products & Services
Size
Stage :
Profitable

About

N/A

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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