Customer support Manager

📍 Location: Turbhe, Navi Mumbai (Near Railway Station)

🏢 Work Mode: Strictly Work From Office

About the Role

We’re on the hunt for a dynamic Recruitment Specialist who can own the hiring process end‑to‑end. If you’re passionate about connecting talent with opportunity, thrive on job portals, and are open to working in a consultancy environment, this is your chance to shine.

What You’ll Do

• Drive complete recruitment cycles across diverse industries.
• Source, screen, and shortlist candidates using multiple job portals and creative search strategies.
• Coordinate interviews, manage candidate engagement, and handle offer negotiations.
• Build strong pipelines and ensure smooth onboarding experiences.

What We’re Looking For

• 4–8 years of recruitment experience with proven results.
• Strong hands‑on expertise with job portals and sourcing methods.
• Excellent communication, negotiation, and stakeholder management skills.
• Comfortable working strictly from office (Turbhe, Navi Mumbai).
• Should be fine working in a consultancy environment.

Why Join Us

• Be part of a high‑energy team where your impact is visible.
• Easy commute with office located near Turbhe railway station.
• Opportunity to grow your career with challenging mandates.
• A culture that values hustle, ownership, and results.

👉 Ready to make recruitment your playground? Send your resume today and let’s build winning teams together!

About Infinity Learn

Infinity Learn, backed by the prestigious Sri Chaitanya Education Group, is a dynamic hub of digital talent dedicated to redefining education for the future. Our passionate team focuses on delivering a fun, result-oriented, and innovative learning experience. By combining cutting-edge technology with flexible course structures, we empower learners from Grades 6 to 12+ to engage in education both online and offline. Our mission is to continuously improve and innovate to meet the evolving needs of our learning community.

About the Role

As an Academic Counsellor, you will be the face of Infinity Learn, guiding students and parents in leveraging our products for optimal learning outcomes. This role involves being an individual contributor in a high-performance, employee-oriented environment, driving Infinity Learn's vision of unique and impactful education.

Key Responsibilities

Sales Achievement:

• Drive sales growth through consultative outbound and follow-up calls with prospective students and parents.
• Build and maintain a robust sales pipeline, managing the sales process to closure.
• Consistently achieve and exceed monthly and quarterly revenue targets.

Client Engagement:

• Address objections, negotiate pricing, and generate sales revenue.
• Build long-term relationships with students and parents by providing excellent after-sales support.
• Conduct need analysis to recommend the most suitable programs.

Product Knowledge:

• Develop a comprehensive understanding of the company's offerings and effectively communicate their benefits to clients.
• Stay updated on industry trends, competitors, and new product launches.

Reporting & Collaboration:

• Maintain accurate records in the CRM and update progress regularly.
• Work closely with the marketing and operations teams to ensure smooth student onboarding.
• Provide regular feedback to management to improve sales strategies.

Desired Skills

• Strong sales acumen with a results-oriented mindset.
• Excellent communication and negotiation skills to build trust and rapport with clients.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in CRM software and other sales tools.
• Comfortable with a 6-day work week.
• Strong presentation skills to deliver impactful demos.
• Ability to adapt to changing market conditions and client needs.

Qualifications

• Minimum 1 years of sales experience with a proven track record of achieving or exceeding sales targets and earning incentives.
• At least 1 year of experience in the K-12 EdTech industry.
• Familiarity with test prep products/services for the K-12 education sector is highly preferred.
• Bachelor's degree is required.

Working Conditions

• 6-day work week, with Monday as a fixed day off.
• Candidates must bring their own device.
• Flexible working hours with the possibility of hybrid/remote work in specific cases.
• Attractive incentive structure with performance-based rewards.
• Opportunities for career growth and professional development.

Job Description:

Department: Purchase

Location: Sector 25, Gandhinagar

Experience Required: 1–3 years (in purchase department preferred)

Job Summary:

We are looking for a Purchase Executive to handle company purchasing activities. The ideal candidate will be responsible for sourcing suppliers, negotiating prices, managing purchase orders, and ensuring timely delivery of materials to support smooth operations.

Key Responsibilities:

• Identify and evaluate potential suppliers and vendors.
• Negotiate pricing, terms, and contracts with suppliers.
• Prepare and process purchase orders in accordance with company policies.
• Monitor inventory levels and coordinate with the store and production departments for material requirements.
• Ensure timely delivery of goods and materials.
• Maintain accurate records of purchases, pricing, and supplier performance.
• Verify invoices and coordinate with accounts for payments.
• Develop and maintain strong supplier relationships.
• Assist in cost reduction initiatives without compromising quality.
• Ensure compliance with company procurement policies and procedures.

Required Skills and Qualifications:

• Bachelor’s degree in Business Administration, Supply Chain, or related field.
• Proven experience as a Purchase Executive or similar role.
• Good negotiation and communication skills.
• Strong analytical and decision-making abilities.
• Knowledge of procurement software or ERP systems preferred.
• Proficiency in MS Office (Excel, Word, Outlook).

Preferred Skills:

• Experience in manufacturing or industrial sector.
• Knowledge of raw material sourcing and vendor management.
• Ability to work under pressure and meet deadlines.

Job Types: Full-time, Permanent

Work Location: In person

About Company

Our client is a luxury home décor brand where technology enables world class home interior design.

Job Overview: We are seeking a highly creative and talented Copywriter to join our team. As the Copywriter, you will be responsible for written material for various platorms, such as websites, blogs, social media, and marketing campaigns that showcases the elegance and uniqueness of our luxury interior designs. Your words will play a pivotal role in enhancing our brand image, driving client engagement, and to produce engaging, informaƟve, and well-structured content that resonates with the target audience.

Responsibilities:

·       Develop captivating content surrounding our luxury interior projects that is well researched and in line with the organisations brand communication.

·       Team up with designers and marketers to create compelling content across our platform.

·       Dig deep into interior trends to create authentic content that resonates with readers.

·       Conducting keyword research and using SEO best practices to enhance online visibility and increase organic traffic.

·       Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs.

·       Bring fresh ideas to the table and collaborate with our creative squad.

·       Edit & improvise content consistently to improve readability.

·       Edit and proofread content for impeccable grammar, spelling, and coherence, ensuring the highest quality output.

·       Stay up-to-date with industry trends, emerging technologies, and relevant news to infuse fresh perspectives into the content.

·       Prior experience in the luxury sector is mandatory.

Requirements:

·       Master’s degree in English, Journalism, Communications/PR, or a related field.

·       Substantial experience in content writing, copywriting, or a related field.

·       Portfolio of relevant writing samples.

·       Familiarity with web publication techniques, marketing tools, MS Office or Google Suite.

·       Impeccable grasp of the English language, including idioms and current trends in slang and expressions

·       Excellent verbal and written communication skills

·       Creativity along with a keen eye for details

·       Strong grasp of SEO principles and keyword integration for optimized content.

·       Monitor and analyse the performance of key performance indicators (KPIs) to offer suggestions for improvement.

• Design, develop and maintain automation framework, system, and functional test suites and contribute to Database platform development.
• Test the product for performance, resiliency, security, scalability, and reliability.
• Fix defects identified via testing in the Database platform.
• Understand the end-to-end configuration, technical dependencies, code paths, and overall behavioral characteristics of the products you test.
• Analyze and understand existing test coverage and test cases, identifying opportunities for redesign, replacement, reusability, and improvement in efficiency and performance.
• Define and inspire changes to our product with our development engineering team based on feedback from tests and customer issues.
• Develop and contribute to internal and external knowledge bases. Be a champion for our customers.
• Go above and beyond to ensure customers are getting the most out of their investment in the company platform.

You'll need:

• Strong programming skills (C++, Java, Python, and UI automation tools) and experience in developing automation frameworks and testing tools.
• Working knowledge of SQL and/or CQL.
• Professional experience in Databases and/or Distributed Systems.
• Customer Obsession you are passionate about delivering a high-quality product.
• You judge our own success by the success of the team and the happiness of our customers.
• Excellent written and verbal communication skills – you’re able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicate everything from data points to critical feedback.
• Entrepreneurial spirit and are not afraid to take on new challenges.
• 5+ years of relevant work experience with BS in CS or equivalent technical degree.

Nice to have:

• Experience working in a continuous integration / continuous delivery development environment.
• Have expertise with automation and build tools such as Selenium, JMeter, and Jenkins.
• Thrive on working on open source technologies.

• You understand career choices after college.
• You love connecting with people online/ on- phone (face to face too at times)
• Your ability to learn is off the charts and you are hungry for more
• You don’t believe in settling, you find ways to improve
• You have done some selling in the past and want to learn how to get great in sales
• You want to win always and find motivation in temporary
• Having a Mobile phone and Internet connectivity is a must
• Access to a quiet place within the WFH premise is a must
• If located outside of Delhi NCT, the incumbent must organise for a desktop/ laptop