Customer support Manager

Role Overview:

The UI/UX Designer will be responsible for crafting seamless, visually appealing, and intuitive user experiences across web and mobile applications. You will collaborate with product managers, developers, and other designers to turn ideas into reality, ensuring that every interface is aesthetically engaging and functionally effective.

The ideal candidate should have knowledge of Framer to create interactive prototypes and high-fidelity designs that enhance user engagement.

Key Responsibilities:

✅ User Research & Analysis:

• Conduct user research, surveys, and interviews to understand user needs and pain points.
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• Analyze industry trends and competitor designs to enhance UI/UX strategies.
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✅ Wireframing & Prototyping:

• Develop wireframes, storyboards, and interactive prototypes for new web and mobile applications.
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• Ensure intuitive navigation and seamless user experiences.
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✅ Visual & Interaction Design:

• Design user interfaces (UI) with a focus on typography, color schemes, and layout principles.
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• Create icons, buttons, menus, and other graphical elements to enhance UI aesthetics.
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• Ensure responsive and adaptive designs across different screen sizes and devices.
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✅ Collaboration & Feedback Integration:

• Work closely with developers, product managers, and senior designers to translate ideas into functional designs.
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• Gather and incorporate user feedback, stakeholder suggestions, and usability test results into design improvements.
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✅ Usability Testing & Iteration:

• Conduct A/B testing, usability testing, and heuristic evaluations to refine designs.
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• Ensure accessibility and user-friendliness in all products.
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✅ Design System & Branding:

• Maintain design consistency and brand identity across all platforms.
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• Contribute to the development of a UI/UX design system for future projects.
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✅ Portfolio Submission:

• Candidates must share their portfolio or links to their design work for evaluation.
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Required Skills & Qualifications:

🎓 Educational Qualification:

Bachelor’s degree in Graphic Design, UI/UX Design, Computer Science, or a related field.

💡 Technical & Soft Skills:

• Proficiency in Figma, Adobe XD, Sketch, Photoshop, and Illustrator.
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• Knowledge of Framer is an added advantage, and preference will be given to candidates with Framer experience.
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• Knowledge of HTML, CSS, and JavaScript is a plus.
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• Familiarity with UX research methods, usability testing, and design thinking.
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• Strong understanding of UI principles, typography, and color psychology.
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• Excellent problem-solving and analytical skills.
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• Ability to communicate design ideas effectively to stakeholders and developers.

Why Join Us?

🚀 Be part of a fast-growing IT services company with cutting-edge design projects.

🎨 Work on diverse and exciting UI/UX design challenges for global clients.

📈 Career growth opportunities and exposure to international markets.

🎯 Collaborative, supportive, and innovation-driven work environment.

Important Note:

This is a Work from Office (WFO) role in Nikol, Ahmedabad. Only apply if you are comfortable working from this location.

Interested candidates must share their portfolio or design work links for consideration.

Required Skills:

• Experience in systems administration, SRE or DevOps focused role
• Experience in handling production support (on-call)
• Good understanding of the Linux operating system and networking concepts.
• Demonstrated competency with the following AWS services: ECS, EC2, EBS, EKS, S3, RDS, ELB, IAM, Lambda.
• Experience with Docker containers and containerization concepts
• Experience with managing and scaling Kubernetes clusters in a production environment
• Experience building scalable infrastructure in AWS with Terraform.
• Strong knowledge of Protocol-level such as HTTP/HTTPS, SMTP, DNS, and LDAP
• Experience monitoring production systems
• Expertise in leveraging Automation / DevOps principles, experience with operational tools, and able to apply best practices for infrastructure and software deployment (Ansible).
• HAProxy, Nginx, SSH, MySQL configuration and operation experience
• Ability to work seamlessly with software developers, QA, project managers, and business development
• Ability to produce and maintain written documentation

​Company Overview:  

At Codvo, software and people transformations go together. We are a global empathy-led technology services company with a core DNA of product innovation and mature software engineering. We uphold the values of Respect, Fairness, Growth, Agility, and Inclusiveness in everything we do.

Job Description:

We are looking for an experienced 8 to 10 years and detail-oriented PostgreSQL Database Administrator to join our dynamic team.

Key Responsibilities:

Database Design & Management:

Design, implement, and manage PostgreSQL database systems.

Perform regular maintenance of PostgreSQL databases, including updates, backups, and restores.

Ensure database availability, reliability, and performance tuning.

• Optimization & Troubleshooting:

Monitor and optimize the performance of PostgreSQL databases.

Write efficient SQL queries, create stored procedures, and optimize queries for better performance.

Troubleshoot and resolve database issues, performance bottlenecks, and outages.

• Backup & Disaster Recovery:

Implement and maintain regular backup and disaster recovery processes for databases.

Perform database replication and clustering for high availability.

• Security & Compliance:

Enforce database security policies, including user access management and data encryption.

Ensure compliance with relevant data protection regulations and standards.

• Collaboration & Development:

Work with developers to optimize application queries and database design.

Assist in database migrations and upgrades to new versions of PostgreSQL.

Participate in code reviews, system design discussions, and database architecture planning.

Skills & Qualifications:

Experience:

Proven experience as a PostgreSQL Database Administrator.

Strong knowledge of PostgreSQL database design, administration, and performance tuning.

• Technical Skills:

Proficiency with SQL and PL/pgSQL.

Experience with PostgreSQL clustering, replication, and sharding.

Familiarity with database backup tools (pg_dump, pg_basebackup) and high-availability techniques (replication, failover) tools like patroni, pgpool2 etc.,.

Understanding of PostgreSQL performance tuning, indexing, and query optimization.

• Preferred Skills:

Should have experience in Azure-managed databases.

Ability to manage databases (specifically Percona Postgres Distribution) in Kubernetes environments.

Expertise in managing Postgres databases on cloud virtual machines (VMs).

Proficiency in configuring distributed storage solutions like Citus.

Experience in database partitioning to optimize large datasets.

Should have experience in configuring tablespaces in PostgreSQL.

• Additional Skills:

Knowledge of containerization technologies and orchestrations such as Docker,kubernetes for PostgreSQL deployment.

Experience with cloud platforms (AWS, Azure, Google Cloud) and PostgreSQL in the cloud.

Familiarity with scripting languages like Python, Bash, or Shell scripting for automating database operations.

Experience - 8-10 years

Location - Remote

Time - 2:30-11:30PM

Job Title: Business Head

Company: Client (clothing industry)

Location: Mumbai, India

About Client (clothing industry)

Client (clothing industry) is a leading kids' clothing brand based in Mumbai, India. With a focus on quality, style, and affordability, we strive to provide trendy and comfortable apparel for children of all ages. Our commitment to excellence and innovation has propelled us to the forefront of the industry, and we are seeking a dynamic individual to lead our business operations.

Position Overview:

Client (clothing industry) Clothing is seeking a highly skilled and experienced Business Head to oversee all aspects of our operations. The ideal candidate will have a strong background in the apparel industry, with a proven track record of success and leadership. As the Business Head, you will be responsible for driving growth, maximizing profitability, and ensuring operational efficiency. Knowledge of quick commerce.

Responsibilities:

Strategic Planning: Develop and implement strategic plans to achieve business objectives and drive growth.

Sales and Marketing: Lead sales and marketing initiatives to expand market share and increase brand visibility.

Product Development: Collaborate with design and production teams to develop innovative and marketable product lines.

Supply Chain Management: Oversee supply chain operations to ensure timely delivery of products and optimize inventory management.

Financial Management: Manage budgets, forecasts, and financial performance to maximize profitability.

Team Leadership: Recruit, train, and mentor a high-performing team to achieve departmental goals and objectives.

Customer Relationship Management: Foster strong relationships with customers and partners to enhance customer satisfaction and loyalty.

Market Analysis: Monitor industry trends, competitive landscape, and customer preferences to identify opportunities for growth and innovation.

Compliance: Ensure compliance with regulatory requirements and industry standards.

Digital Marketing: Has the knowledge of quick commerce and digital marketing.

Reporting: Prepare regular reports and presentations for senior management to provide insights into business performance and strategic initiatives.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred.

5-6 years of experience in the apparel industry, with a focus on business development, sales, or operations.

Proven track record of driving business growth and achieving revenue targets.

Strong leadership and management skills, with the ability to motivate and inspire teams.

Excellent communication, negotiation, and interpersonal skills.

Analytical mindset with the ability to interpret data and make strategic decisions.

Knowledge of market trends, consumer behaviour, and competitive landscape.

Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Proficiency in Microsoft Office suite and ERP systems.

Demonstrated commitment to excellence, integrity, and professional.

We are hiring for one of our client. We will disclose the name once the candidate gets selected for an interview.

Location: Sigma Estate 1A, Sayani Rd, Dadar West, Prabhadevi, Mumbai, Maharashtra 400025

Mumbai

Interview Mode- Online for initial.

Industry- Similar as First Cry.

Salary Bar: 50 K - 65 K maximum

Experience: 3-5 years

Job Title- HR: We are also looking for an inhouse HR for this B2C section 

Job Title- Business Development Manager: For SIS Under direction of the Business Head, Brand owners and execute retail selling strategies, storewide promotions, programs, and events with retailers

Job Summary:

We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you 

will be responsible for contacting customers, introducing our products or services, and generating leads. 

Your primary objective will be to engage customers over the phone, provide information about our 

offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a 

customer-oriented approach are essential for success in this role.

Responsibilities:

• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.

Requirements:

• Proven experience as a Telecaller or similar sales role.

• Excellent verbal communication and interpersonal skills.

• Persuasive and confident with the ability to build rapport with customers.

• Active listening skills to understand customer needs and concerns.

• Ability to work in a target-driven environment and achieve goals.

• Strong organizational skills with the ability to multitask and prioritize effectively.

• Proficiency in using CRM software and other telecommunication tools.

• Ability to handle objections and resolve customer complaints professionally.

• High school diploma or equivalent; additional education or certifications in sales or customer 

service is a plus.

• Join the product research team to develop the leading Geodata and GeoAI platform in Hong Kong
• Be part of the product team to develop web front-end interface with a focus of data and AI application
• Develop automated software in Arical data and AI pipeline
• On job training for rapid product development cycle
• Will have to deliver reliable and maintainable code
• Use analytical skills effectively for hands on problem solving
• Translate UI/UX design wireframes to actual code
• Work with UI/UX designer

• Degree or above in Computer Science, Information Systems, or related fields
• Coursework in programming, data science, machine learning, AI and databases
• Strong organizational and project management skills
• Proficiency with client-side scripting and database technology

• Knowledge of one or more system programming languages (Python, C++, Java, etc)
• Knowledge of MongoDB and other NoSQL data stores such as Redis
• Proficiency with HTML, CSS, JavaScript, cross-browser optimization
• Proficiency with one or more front-end web development framework (Bootstrap, Angular, React)
• Knowledge of one or more web-scripting languages (PHP, Rudy, Node.js etc)
• Knowledge of web-scraping library (Beautiful Soup, web driver etc)
• Knowledge of API packaging and Docker deployment
• Knowledge of app development
• Knowledge of UI/UX design

• Work from home

Legal decision maker

CS Experience optional

This position is responsible for leading teams to deliver project(s) that span across one or more business units. Manage resources, schedules, financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery.

The Project Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case. 

Reporting to: PMO Lead

Job Location: Delhi NCR / Jaipur / Chennai

Experience Required: 10+ years

What You’ll Do

• Strong experience in successfully leading projects and programs to on time, on-schedule and within budget close
• Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
• Strong experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
• Strong experience on documentation – Confluence or similar tools.
• Define and document project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Develop full-scale project plans and associated communication documents
• Effectively communicate project expectations to project team members and stakeholders in a timely and clear fashion
• Estimate the resources and participants needed to achieve project goals
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary
• Addressing issues, flag risks and jointly determine mitigation approaches.
• Experience in implementing complex applications with multiple work-streams across geographically distributed teams (Onshore/Offshore model).
• Set and continually manage project expectations with team members and other stakeholders.
• Identify and manage project dependencies and critical path
• Plan and schedule project timelines and milestones using appropriate tools
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Analyze, plan and develop requirements and standards in reference to scheduled projects

What You’ll Need

• Bachelors or Masters Degree (preferred) in Business / Computer Science / Engineering / MBA
• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
• Good listening skills.
• Self-motivated, decisive, with the ability to adapt to change and competing demands
• Proficiency in MS Excel / Google Sheets, Google Slides / MS PowerPoint
• Demonstrated understanding of Project Management processes, strategies and methods
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles 

Good to have:

• PMP Certification / CSM Certification
• A background in hands-on software development
• A startup experience