Customer support Manager

Key Responsibilities

• Lead end-to-end SAP PLM implementation projects, including design, configuration, and deployment.
• Provide expert-level guidance in Specification Management, Recipe Development, and PLM Labeling.
• Develop and enhance workflows and change management processes within the SAP PLM framework.
• Design and implement PLM integrations with third-party systems.
• Create and manage PLM master data, ensuring accuracy and consistency across the system.
• Participate in solutioning for multiple enhancements in the areas of Specification, Recipe, and Labeling.
• Conduct PLM data modeling, data migration, and support S/4HANA upgrade projects.
• Oversee the configuration and system setup for PLM modules.
• Establish and manage release processes, ensuring timely delivery of system updates.
• Handle incidents and support requests related to SAP PLM functionalities.
• Collaborate with cross-functional teams to ensure alignment with business requirements.

Qualifications and Experience

• 6-10+ years of experience in SAP PLM, with a proven track record in implementation projects.
• Expertise in Specification Management, Recipe Development, PLM Labeling, and Workflow Management.
• Experience in Change Management processes within SAP PLM.
• Proficiency in integrating SAP PLM with third-party systems.
• Hands-on experience with PLM data modeling and data migration activities.
• Familiarity with S/4HANA upgrades and migrations is highly desirable.
• Strong background in FMCG and/or life sciences industries is a plus.
• Ability to manage PLM master data creation and configuration processes.
• Experience in system setup, release management, and incident handling for SAP PLM.

Key Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and stakeholder management abilities.
• Ability to lead and mentor technical and functional teams.
• Proficiency in SAP Fiori and modern user interfaces for PLM modules.
• In-depth knowledge of regulatory requirements in FMCG and life sciences industries.

Job Title: Lead Generation Specialist - B2B

Location: Noida, Sector 2

Experience: 2-5 years

About MyOperator:

MyOperator is India’s leading cloud-based call management and business communication solution, trusted by over 12,000 businesses. Our mission is to empower businesses with efficient and scalable communication tools to enhance customer engagement.

Role Overview:

We are looking for a Lead Generation Specialist with 2-5 years of experience in B2B sales or lead generation, preferably from the automobile domain. In this role, you will be responsible for identifying potential customers, engaging with decision-makers, and driving qualified leads into the sales pipeline. This is an excellent opportunity for professionals passionate about sales and business growth in a fast-paced SaaS environment.

Key Responsibilities:

• Research, identify, and generate new business opportunities through outbound calls, emails, and LinkedIn outreach.
• Qualify leads based on company fit, interest level, and decision-making power.
• Conduct initial outreach to prospects, understand their pain points, and introduce MyOperator’s solutions.
• Schedule product demos and meetings for the sales team.
• Maintain and update CRM systems (e.g., HubSpot, Salesforce) with lead interactions and pipeline status.
• Collaborate with the marketing and sales teams to refine messaging and improve lead conversion rates.
• Meet and exceed monthly and quarterly lead generation targets.

Requirements:

• 2-5 years of experience in lead generation, business development, or sales development (preferably in SaaS/B2B sales).
• Preference for candidates with experience in the automobile industry.
• Strong communication, negotiation, and relationship-building skills.
• Proven ability to generate and qualify leads effectively.
• Experience using CRM tools like HubSpot, Salesforce, or similar.
• Self-motivated, goal-oriented, and resilient in handling rejections.
• Bachelor's degree in Business, Marketing, or a related field preferred.

Why Join Us?

• Competitive salary with performance-based incentives.
• Opportunity to work in a high-growth SaaS company.
• Collaborative, fast-paced, and learning-driven work culture.
• Exposure to the latest sales tools and techniques.

Ready to drive business growth? Apply now and be part of our success story!

We are looking for a Marketing Head for a leading beauty care brand based in Hyderabad.  

Job Description: 

• Must be a self-starter with a strong orientation to build a high growth brand. 

• Managing brand marketing strategy by strategically and effectively using various marketing media. 
• Control and optimally utilize large marketing budgets. 
• Build and lead a strong next level team of product managers, marketing executives etc. 
• Effectively deal with media agencies, creative agencies and brand research organizations. 
• Build brand position and frameworks for communication across products/ range  

• Creating and executing an effective digital & social media marketing strategy 
• Develop the product portfolio for long term and immediate term.  
• Work with R&D to develop products to fill portfolio gaps.  
• Developing he right marketing mix for both current and new products- product, packaging, pricing, promotion  
• Develop strategies to increase off-takes for products and execute them in conjunction with sales team.  

• Monitor brand health parameters like awareness, trial, and satisfaction through tracks / research.  
• Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 

Requirement: 

• Minimum 10 years of experience in marketing of a personal care / non food / FMCG brand 

• Proven experience of leading marketing team of a high growth brand. 
• The candidate needs to have orientation to work in a fast-growing company with quick thinking and decision-making capabilities. 
• Good Interpersonal & Communication Skills. 
• Strong problem solving, influence and negotiation skills 

About the company:

CogniTensor is an analytical software company that brings data to the heart of decision-making. CogniTensor leverages its product, DeepOptics - an integrated platform  to implement 3A (Automation, Analytics and AI) at scale. 

Cognitensor has customers ranging in Finance, Energy, Commodity, Retail & Manufacturing. More details can be found on our website: https://www.cognitensor.com/">https://www.cognitensor.com/

Our strategic investors include Shell and CIIE.CO (IIM-A/Accenture).

Qualification & Experience:

• BE/B.Tech Degree in Computer Programming, Computer Science, or a related field.

• +2 years experience as a Software Developer.

• Hands on experience in developing finance applications is must

Roles & Responsibilities:

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. 

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. Along with familiar with Agile methodologies and testing skills

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Write technical documentation
• Excellent communication and teamwork skills

Technical Skills:

Must Have

• React JS
• Git / Bitbucket, 
• Express JS, Python, HTML, CSS, Node JS
• CI/CD like CircleCI
• Postgres or any DB knowledge
• Familiarity with AWS  or Azure or both 

Good to Have

• Docker
• Redux
• Android development
• React Native
• Electron
• GraphQL
• Jira

What’s in for you:

• An opportunity to lead a business segment
• Extensive liaising with customers and partners
• A rewarding career progression

Preferred Location:

Delhi NCR

Are you looking to work in the ecommerce space? Read on to know more.

Our client is a 360-degree boutique firm that provides single-point branding and eCommerce growth consulting to its clients. They have best-in-class professionals with a combined experience of over 40 years in Retail, Textiles, FMCG, Fashion, Consumer Durables and more. They create online brands for their clients through strategies like marketplace management, marketing, social media channels, and analytics that help planning and forecasting.

Currently, they are helping businesses from Fashion, Lifestyle and Personal technology to create a unique space in leading marketplaces like Amazon, Flipkart, Myntra, TataCliq etc. With over Rs.100 crores revenue generated through their 10000+ listings, the team is led by passionate entrepreneurs with a mission to simplify the digital market and e-commerce presence for all businesses.

As a Client Success Manager, you will be responsible for managing clients’ account end to end, including developing channel strategy, defining targeting, managing creative, setting up campaigns, measuring performance, and deriving insights.

What you will do:

• Taking complete ownership for a portfolio of accounts
• Understanding the client and their business from a holistic perspective
• Strategizing and creating a robust plan of action/ roadmap for clients
• Guiding a team of 2-3 people to work on client’s listings, reviews, account health and day to-day operations
• Tracking and driving the progress of various projects to ensure timely delivery
• Being responsible for all regular (and ad hoc) reporting and analysis
• Onboarding clients on multiple marketplaces by liaising with category managers at respective marketplaces
• Co-ordinating with various Marketplaces for solving queries and issues regarding the accounts
• Reviewing every account in the portfolio in complete detail to understand the current level of performance
• Being accountable for hitting goals and driving sustainable growth
• Preparing and presenting plans and results to the clients

• Minimum bachelors' degree in any field
• Strong analytical skills including Microsoft Excel
• Proactive, Team Player, requires good co-ordination and networking capabilities
• Good written communication skills and typing speed in English
• Self-motivated with passion for e-commerce
• Outstanding client handling & communication skills both written & verbal

You will be responsible for developing features on the application and integrations end to end. You will be working closely with the Technical Team to come up with high-quality, resilient, and highly performant applications.

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• API and Integrations.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.
• Work on the front end with ReactJS is a plus point.

• An enthusiastic individual with the following skills. We are open to promising candidates who are passionate about their work and are team players.
• A subset of the below skills should be fine as long as you are good.
• OAuth, API Integrations.
• Overall 6+ yrs of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, CouchDB, DynamoDB, Clickhouse, Kafka.
• Backend exposure – good knowledge of building and integrating APIs.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Excellent knowledge and understanding skills on OAuth.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

You will closely work with the engineering team and support the Product Team of Plum.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Mentogram is a Singapore-based Edtech startup. Through our B2B2C online mentoring platform we are empowering creators and industry leaders to become online mentors. Our team is growing along with our customer list. We are a crew of growth hackers and tech-geeks who are passionate about helping experts impact the world with their expertise. Let's ride the tide together!

The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of vital skills and possess good negotiation skills.

Responsibilities

• Lead a team of 5-10 BDE.
• Pitch and close deals.
• Researching organisations and individuals to find new partnership opportunities.
• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyse the market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor’s degree in business, marketing, or related field.
• Minimum 4+ years of sales and business development experience.
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organisational skills and negotiation skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

Perks:

• Package of 12-15 Lacs depending on Experience.
• Be part of the digital nomad scheme where you are eligible for month-long fully sponsored domestic and international trips(3-4 times a year).
• Mentorship sessions by our expert base and founding team.
• Amazing networking opportunity with top mentors and leaders on our platform.
• Recommendation letter
• Learn the ins and out of the startup ecosystem by working in a global Singapore-based startup
• Have a real impact on your work :)

Personality fit 

Looking to hire a Backend developer, who wakes up every day with the zeal of learning something new - a mind that is always curious. Not only this, he should be proud to have a good experience on algorithms and understand his technology at the atomic level.

Preliminary requirements for the role

1. Should understand the architecture of Node Js language, and must have had at least 1 year of solid experience in writing robust code in this language.
2. Should be well versed with basic algorithms on ( array, Linked list, stack, queue)- Yes, we do ask questions associated with time and space complexity for the above-mentioned algorithms
3. Thorough understanding of MySQL, in that, creating all types of joins ( inner, outer, left, and right) on multiple tables, views, and triggers are a piece of cake for you.
4. Further, you should have a decent understanding of database designs so that you can make quick decisions about normalization, inclusion/exclusion of foreign keys, etc
5. Should have a decent understanding of code repository tool such as GitHub
6. Should be well versed with the basics of AWS ( understanding of cloud architecture would be a plus)
7. Should be aware of the commonly used encryption techniques such as JWT, API encryption, Token management, etc
8. Exposure to working in E-commerce related applications as well as in a startup environment would be an add on. 

Job Role:

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.

• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.

• Maintain and write clean code to ensure the product is of the highest quality.

We are an IIT Bombay incubated, healthcare start up developing a mobile based Ai technology to help reduce health risks for women during their pregnancy. Our Founders are Harvard and Columbia University alums with extensive experience in digital health in the US and India.

Mobile Development Engineer - React Native (Location: Mumbai)

Requirements:

2-4 years of experience on React Native. Good understanding of start up environment.

1.     Advanced knowledge of React Native.

2.     Excellent knowledge of React native libraries, Redux, HTML5, CSS3, JavaScript.

3.     Excellent knowledge on android and iOS UI design principles, patterns and best practices.

4.     Experience working with publishing on stores.

5.     Experience working with Rest APIs.

6.    Knowledge of integration and utilization of cloud services and payment systems.

7.    Should have played a key role in conceptualising to deployment of apps using React Native.

8    Project management, scheduling, allocation and delivery.

9.    Proven experience of agile development, sprint planning and backlog management.

10.   Keen focus on customer, excellent communication skills, with high level of responsiveness and responsibility.

Good to Have:

Full Stack experience.

Experience working on chat apps, community, and healthcare domain. 

Exposure or Interest in NLP, Machine Learning.