Job Title: Customer Support Manager
Timings- 10AM- 7PM (Monday to Friday)
About Our Client:
Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.
Job Summary:
They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.
Key Responsibilities:
- Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
- Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
- Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
- Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
- Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
- Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
- Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.
Requirements:
1. Minimum 1 year of experience in a customer support role.
2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.
3. Strong problem-solving abilities and attention to detail.
4. Familiarity with customer service software and tools.
5.Passionate about working in a startup environment and contributing to the company’s growth.
6.Ability to multitask and manage time effectively.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About NonStop io Technologies:
NonStop io Technologies is a value-driven company with a strong focus on process-oriented software engineering. We specialise in Product Development and have a decade's worth of experience in building web and mobile applications across various domains. NonStop io Technologies follows core principles that guide its operations and believes in staying invested in a product's vision for the long term. We are a small but proud group of individuals who believe in the 'givers gain' philosophy and strive to provide value in order to seek value. We are committed to and specialise in building cutting-edge technology products and serving as trusted technology partners for startups and enterprises. We pride ourselves on fostering innovation, learning, and community engagement. Join us to work on impactful projects in a collaborative and vibrant environment.
Brief Description:
We are looking for a skilled Salesforce Developer to support the customization, development, and integration of Salesforce solutions for a US-based healthcare client. You’ll work closely with NonStop's engineering team, client-side stakeholders, and cross-functional teams to ensure robust and compliant Salesforce solutions.
Roles and Responsibilities:
● Develop and customize Salesforce applications using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies
● Configure Salesforce objects, workflows, validation rules, reports, and dashboards
● Integrate Salesforce with external systems (e.g., APIs, middleware)
● Collaborate with product owners and business analysts to understand requirements and translate them into technical solutions
● Maintain code quality, security, and performance best practices
● Participate in client calls, stand-ups, and Agile ceremonies
● Ensure compliance with healthcare industry regulations (e.g., HIPAA) during development (training/guidance will be provided as needed)
Requirements:
● 3+ years of experience as a Salesforce Developer or in a similar role
● Proficiency in Apex, Lightning Components, Visualforce, SOQL/SOSL
● Hands-on experience with Salesforce configuration and customization
● Strong understanding of Salesforce architecture and data model
● Experience with REST/SOAP APIs and integration patterns
● Familiarity with version control systems (Git preferred)
● Excellent communication and client-interfacing skills
● Excellent problem-solving, communication, and organizational skills
● Experience working in Agile/Scrum environments
Good to have:
● Salesforce certifications (e.g., Platform Developer I/II, Admin)
● Exposure to the US healthcare domain or healthcare applications
● Knowledge of HIPAA or other regulatory frameworks
Why Join Us?
● Opportunity to work on cutting-edge technology products
● A collaborative and learning-driven environment
● Exposure to AI and software engineering innovations
● Excellent work ethics and culture
If you're passionate about technology and want to work on impactful projects, we'd love to hear from you!
Laravel
PHP- Discussing the project aims with the company requirement and development team.
- Designing and building web applications using Laravel.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
- Ensuring that integrations run smoothly.
- Scaling projects based on Company feedback.
- Recording and reporting on work done in Laravel.
- Maintaining web-based applications.
- Presenting work in meetings with clients and management.
Docker
Django
PythonSkills Required:
- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills
-Generating sales of business Loan Product
.-Sourcing business through open market through different channels
.-Present loan options and terms to customers, explaining features, benefits, and eligibility criteria.
-Provide accurate and comprehensive information on interest rates, repayment terms, and associated fees
.-Implement & develop sales activities to achieve target.-Responsibilities include the development, preparation and promotion business loan programs.
-Develop and maintain strong relationship with the clients for repeat business or referrals
.-Aligning with the marketing team on ground lead generation activities for Sales.
Role - Manager (Government Liaison)
Experience - 5+ years
Job Location - Pune (Open to travel)
About our Client :-
Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
- Approaching the government/municipal authorities of various cities in Maharashtra for communicating about the Lighthouse program.
- Collaborate with authorities for identification of physical space for the Lighthouse center in accordance with organizations specifications.
- Work with authorities to secure all required authorizations and permissions to facilitate the smooth implementation of Lighthouse Communities programs.
- Ensuring the development of the physical space in time for the launch of the Lighthouse.
- Supporting the launch of the Lighthouse in the new cities in Maharashtra and handing it over to the team.
- Building and maintaining a good relationship with Government officials, corporators, and potential stakeholders.
- Proactively coordinate and advocate on Lighthouse Communities' behalf with local officials to ensure that the desired outcomes for Lighthouse communities activities are achieved.
- Accompany the other senior staff to meetings with government officials and facilitate conversations for the smooth representation of Lighthouse - - Communities in those meetings.
- Submission of periodic progress reports to government officials and corporators.
- Ensure that the management is aware of and understands any concerns of government officials regarding the organizations' operations.
- Prepare and share regular progress reports with internal stakeholders.
Maintain and upkeep records of all the assets given by the government.
- Graduate or Post Graduation in any field, with 6+ years of experience working in government liaisoning preferably in both social and corporate sectors
- Self-driven, excellent time management and multitasking skills
- Strong people management, project management, and data analytics skill
- Strong orientation towards relationship building and problem-solving
- Strong verbal and written communication skills in English,Hindi & Marathi (Mandatory)
- Proven ability to plan and manage operational processes for maximum efficiency and productivity
- Open to extensive travel across Maharashtra and ,if required outside Maharashtra.
NodeJS (Node.js)
Express
JavascriptWe are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities
- Integration of user-facing elements developed by front-end developers with server side logic
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
Skills And Qualifications
- Strong proficiency with JavaScript
- Knowledge of Node.js and frameworks available
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Good understanding of server-side templating languages
- Good understanding of server-side CSS preprocessors
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Understanding accessibility and security compliance
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Understanding fundamental design principles behind a scalable application
Role: HR Intern
Duration: 3 Months
Joining: Immediately
Stipend : 5K/month
Location: Bangalore
Qualification: MBA(HR)
Perks:
- i) Internship Certificate
- ii) Pre Placement Offer, based on the performance
Selected Intern's Day-to-day Responsibilities Include
- Sourcing and screening potential applicants from the job portals to fill the company job vacancies
- Organizing interviews with shortlisted candidates
- Posting job advertisements on job boards and social media platforms
- Assisting in planning recruitment and HR activities
- Assisting and actively involving in the planning of company events
- are Available For Full Time (in-office) Internship
- have Relevant Skills And Interests
- can Start The Internship Immediately
- are Available For Duration Of 3 Months
- have Already Graduated
- females Willing To Start/restart Their Career May Also Apply
PHPJob Description :
- We are looking to hire a skilled Magento Developer to build and maintain our eCommerce websites.
- As a Magento Developer, you will be responsible for liaising with the design team, setting up Magento 1x and 2x sites, building modules and customizing extensions, testing the performance of each site, and maintaining security and feature updates after the installation is complete.
Responsibilities
- Building and configuring Magento 1x and 2x eCommerce websites.
- Coding of the Magento templates.
- Developing Magento modules in PHP using best practices.
- Designing themes and interfaces.
- Setting performance tasks and goals.
- Updating website features and security patches.
Requirements:
- Must have the ability to develop Magento Modules and Customization, Extension Development.
- Experience: 5+ Years of relevant industry experience.
- Demonstrable knowledge of API integration, Payment Gateways, Shipping etc
- Full understanding of the Magento themes and templating systems.
- Strong understanding of Performance Tuning, Browser Compatibility, SEO Practices, and Version Control.
- Proven software development experience in PHP
- Understanding of open source projects like Joomla, Drupal, Wikis, osCommerce, etc
- Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
- Good knowledge of relational databases, version control tools and developing web services
- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- BS/MS degree in Computer Science, Engineering or a related subject
Android Development
Kotlin
JavaJob Description
About the Company
Vitae22 is a SaaS platform enabling organisations to build a Smart and Sustainable workspace for the Future of Work using IoT, started by two experienced IIT-KGP alumni.
About the Opportunity
If you are looking for an exciting journey that calls upon all the skills and experience you have acquired in problem solving and in building future-facing products/platforms, then please read on.
This is a ground floor opportunity to work with the founders directly and have a key role in shaping the product in the early stage and gain rewards as the company grows.
Key requirements for the apt candidate
- 2-4 years industry experience
- Start-up experience is mandatory
- Experience with Android Room
- Familiar with at least one architecture like MVVM
- Libraries like Dagger, Retrofit
- Familiar with Material Design concepts
- Experience working with remote data via REST and JSON
- Good knowledge of concepts like Android Lifecycle, Fragments, ViewPager, DataBinding/ViewBinding
- Proficient understanding of code versioning tools such as Git
What’s on offer
- Opportunity to work with experienced founders from IIT/IIM
- No hierarchy
- Competitive Salary
- Higher responsibility at an early stage
- Greater learning and faster career growth
- End-to-end product development exposure
- Potential upside being part of the start-ups’ journey
Android DevelopmentJavaPHPRequirements:
Proficient with Java, Android framework
Experience with various Android latest technologies and complex UI with XML Designs
Experience with offline storage, threading, and performance tuning
Familiarity with RESTful APIs to connect Android applications to back-end services
Understanding of Google's design principles and interface guidelines
Little Experience with backend coding such as PHP/Nodejs
Knack for benchmarking and optimization
Proficient understanding of code versioning tools such as Git
Experience or Knowledge of React-Native is a Plus!
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon