
Job Title: Customer Support Manager
Timings- 10AM- 7PM (Monday to Friday)
About Our Client:
Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.
Job Summary:
They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.
Key Responsibilities:
- Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
- Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
- Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
- Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
- Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
- Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
- Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.
Requirements:
1. Minimum 1 year of experience in a customer support role.
2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.
3. Strong problem-solving abilities and attention to detail.
4. Familiarity with customer service software and tools.
5.Passionate about working in a startup environment and contributing to the company’s growth.
6.Ability to multitask and manage time effectively.

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As a Data Quality Engineer at PalTech, you will be responsible for designing and executing comprehensive test strategies for end-to-end data validation. Your role will ensure data completeness, accuracy, and integrity across ETL processes, data warehouses, and reporting environments. You will automate data validation using Python, validate fact and dimension tables, large datasets, file ingestions, and data exports, while ensuring adherence to data security standards, including encryption and authorization. This role requires strong analytical abilities, proficiency in SQL and Python, and the capability to collaborate effectively with cross-functional teams to drive continuous improvements through automation and best practices.
Key Responsibilities
- Create test strategies, test plans, business scenarios, and data validation scripts for end-to-end data validation.
- Verify data completeness, accuracy, and integrity throughout ETL processes, data pipelines, and reports.
- Evaluate and monitor the performance of ETL jobs to ensure adherence to defined SLAs.
- Automate data testing processes using Python or other relevant technologies.
- Validate various types of fact and dimension tables within data warehouse environments.
- Apply strong data warehousing (DWH) skills to ensure accurate data modeling and validation.
- Validate large datasets and ensure accuracy across relational databases.
- Validate file ingestions and data exports across different data sources.
- Assess and validate implementation of data security standards (encryption, authorization, anonymization).
- Demonstrate proficiency in SQL, Python, and ETL/ELT validation techniques.
- Validate reports and dashboards built on Power BI, Tableau, or similar platforms.
- Write complex scripts to validate business logic and KPIs across datasets.
- Create test data as required based on business use cases and scenarios.
- Identify, validate, and test corner business cases and edge scenarios.
- Prepare comprehensive test documentation including test cases, test results, and test summary reports.
- Collaborate closely with developers, business analysts, data architects, and other stakeholders.
- Recommend enhancements and implement best practices to strengthen and streamline testing processes.
Required Skills and Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
- Technical Expertise: Strong understanding of ETL processes, data warehousing concepts, SQL, and Python.
- Experience: 4–6 years of experience in ETL testing, data validation, and report/dashboard validation; prior experience in automating data validation processes.
- Tools: Hands-on experience with ETL tools such as ADF, DBT, etc., defect tracking systems like JIRA, and reporting platforms such as Power BI or Tableau.
- Soft Skills: Excellent communication and teamwork abilities, with strong analytical and problem-solving skills.
Why Join PalTech?
- Great Place to Work Certified: We prioritize employee well-being and nurture an inclusive, collaborative environment where everyone can thrive.
- Competitive compensation, strong learning and professional g
Position: Fashion Designer (3D Garment Designer) - Performance & Active Wear
Location: Kanpur
Experience: 2-5 year in 3D garment designing
Qualification: Bachelor’s degree in Fashion Design, Textile Design, or a related field
Industry: Fashion/ Garment/ Apparel
Position Overview:
The 3D Garment Designer will play a critical role in the development and creation of high-performance active wear. This role requires a deep understanding of garment construction, technical design, and a strong ability to work with 3D design software and AI tools. The ideal candidate will be passionate about sportswear and active wear, with a keen eye for detail and innovation. You will collaborate closely with product development, pattern-making, and marketing teams to create visually stunning and technically sound designs.
Key Responsibilities:
- 1. Design Development: Create and develop 3D garment designs for performance and active wear, ensuring functionality, comfort, and aesthetic appeal.
- 2. 3D Modeling: Utilize advanced 3D garment design software (e.g., CLO 3D, Browzwear) to build and visualize prototypes, fit samples, and production-ready designs.
- 3. AI Integration: Leverage AI tools to enhance design processes, optimize patterns, and predict performance characteristics.
- 4. Material Selection: Collaborate with the material science team to select appropriate fabrics and trims that meet the performance criteria for active wear.
- 5. Technical Specifications: Prepare detailed technical packs, including measurements, construction details, and material specifications for production teams.
- 6. Trend Analysis: Stay updated on the latest trends in active wear, sportswear, and fashion technology, incorporating new ideas into design concepts.
- 7. Presentation: Effectively present design concepts and prototypes to internal teams and clients, ensuring clear communication of ideas and design intent.
- 8. Collaboration: Work closely with cross-functional teams, including product development, pattern making, and marketing, to ensure cohesive product development and brand alignment.
- 9. Quality Assurance: Monitor the quality of samples and final products to ensure they meet design specifications and performance standards.
Qualifications:
- a) Education: Bachelor’s degree in Fashion Design, Textile Design, or a related field.
- b) Experience: 3+ years of experience in garment design, with a focus on performance and active wear.
Technical Skills:
- · Proficiency in 3D garment design software such as CLO 3D, Browzwear, or equivalent.
- · Experience with AI tools for design optimization and trend forecasting.
- · Strong understanding of garment construction, fabric properties, and fit.
- · Creativity: Ability to conceptualize and develop innovative designs that push the boundaries of performance wear.
- · Communication: Excellent presentation skills, with the ability to convey design concepts and ideas effectively.
- · Attention to Detail: Strong attention to detail and commitment to delivering high-quality designs.
- · Team Player: Ability to work collaboratively in a fast-paced, deadline-driven environment.
mail updated resume with current salary-
Email: hiring[at]etalenthire[dot]com
Satish: 88 51O 18 162
About the profile:
Marut Air Systems Pvt. Ltd. is India's foremost manufacturer of industrial ventilation products. With a flawless track record of achieving a 100% sales conversion ratio, we are recognized for our unrivalled expertise in resolving industrial ventilation challenges. Our highly engineered, cost- effective, and environmentally friendly products have set industry standards and are trusted by leading brands across the nation.
Roles and Responsibilities:
• Convert leads into deals.
• Develop and maintain strong relationships with existing and potential clients
• Conduct technical presentations and product demonstrations to prospective clients.
• Provide technical expertise and guidance to clients regarding our ventilation products.
• Prepare and deliver proposals and quotations to customers, ensuring accuracy and timely response.
• Negotiate contracts and pricing terms with clients to maximize the company's profitability.
• Stay up-to-date with industry trends and developments to identify new business opportunities.
• Maintain strong relationships with existing clients, ensuring their needs are met and expectations exceeded.
• Frequent customer visits required.
Benefits:
• Self-development.
• Exceptional growth in the Ventilation industry.
• Opportunity to meet big industrialists.
• Very comfortable work environment.
• Public relations.
• 100% sales conversion organization.
• Strong work ethics, our employees are our first priority than our customers.
Skills required:
• Groomed and Confident Personality
• Must have excellent verbal and written communication skills
• Email Communication Skills
Role & responsibilities
- Strong written/verbal communication skills
- Minimum 5-12 Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Forkjoin pool and other threading concepts)
- Good knowledge of the JVM with an understanding of performance and memory optimization.
- Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).
- Excellent knowledge on collections like, Array List, Vector, LinkedList, Hashmap, HashTable, HashSet is mandate.
- Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.
- Expert level understanding of Object Oriented Concepts and Data Structures
- Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.
Role: SCM Ops Lead
Location: Sultanpur, Delhi
About the company:
They are are building a data and technology-driven, driver-centric platform to electrify last mile mobility in the country.
Our Fi-Ne-Tech platform is easing electric mobility adoption by solving three major problems for drivers: access to credit, low earnings, and poor asset life.
It is one stop solution of easy financing, predictable asset management and wider distribution network of energy and service will be powering a community of million drivers towards financial security.
Scope of Work
1. The incumbent will be responsible for stitching the process for fulfilling the demand
2. Have full hold on warehousing, products being handled, inventory management
3. Supply/demand planning, preparing and forecasting for future demands, maintaining MoQ
4. Logistics management for inbound and outbound transportation of materials
Reporting: Head of Customer Success
Growth Path:
With the zeal to learn and grow, the person can delve into any of the following roles and more:
1. Supply Chain Manager
2. Logistics/Inventory Manager
3. Procurement and Process Manager
So, if you are
● Great with coordination and documentation
● Understand the concept of ‘ZERO’ inventory
● Smart enough to forecast and manage the supplies as per demand
● And negotiation is your key skill
- Designing, implementing, testing, and maintaining production-quality cloud storage solutions within Google Cloud Platform, Amazon Web Services, and Microsoft Azure
- Provision and manage storage within Virtual (VMWare, Hyper-V, etc), Windows, and Linux environments
- Ensure the availability, reliability, and security of storage platforms and related management systems
- Monitor and report on SAN operational health and performance
- Familiarity with Fibre Channel, iSCSI, CIFS, and NFS protocols and management
- Plan and execute SAN zoning configuration changes on Brocade and Cisco MDS technologies
- Plan and execute storage hardware, software, and firmware updates/upgrades
- Troubleshooting any storage-related problems or outages
- Install and configure new storage devices
- Perform capacity analysis/capacity planning, and recommend storage environment improvements
- Create documentation around storage management tasks and procedures
- Cross-train other staff on storage processes and best practices
- Perform capacity analysis on vSphere environments, and recommend changes and enhancements to meet demand
- Perform day-to-day management tasks in vCenter, including vMotion, storage migrations, and P2V
- Knowledge of, and experience implementing VMWare best practices
- Experience supporting a variety of platforms, including at least some of the following: DellEMC Unity, VMAX/PowerMax (this is an important one), Isilon, DataDomain, NetApp
- Supporting and operating platforms with the core principle of “automate everything” at the center of your work
EdTech Admission Counsellor
Be part of a team that is enthusiastic and passionate about Professional Course that changes a Graduates life. Your work will definitely have a positive impact on both educators and students.
In this role, you will reach out to potential customers from various backgrounds who are looking to pursue professional courses for a better career.
You will be responsible for :
- Interact with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
- Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
- Achieving the weekly targets in a high pressure performance driven competitive environment.
- Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Team Lead in order to optimize lead closure
- To develop and maintain a positive working relationship with the students from countries all over the world
- Complete KRA’s/Daily tasks & milestones allocated by the Team Lead
- Constantly identifying potential to upsell to existing clients through giving the best post sales service
What are we looking for?
- Excellent written and spoken communication skills (English proficiency)
- Exceptional communicator and influencer who can deliver excellent sales pitch
- Result driven with experience of extremely target centric job
- Strong sales bent of mind, in order to understand and effectively communicate what ITLH is offering to its prospective students and close applications
- Approachable and vibrant personality
- Individual passionate about driving a change in education space
- Have a knack for incentive-driven sales
- Ability to approach any situation with patience and very strong empathy
- Self-learners with high grasping ability
- Passion to deliver the highest levels of customer service at all times
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
- Experience: Minimum 1+ years experience in inside sales or tele-sales
- Edutech experience is an add-on
- Experience within Startup Experience would be a strong advantage
- Should have android mobile, personal Laptop and good Internet connectivity
- 6days working
- Attractive incentives and perks
- Work from home available
- 4 years of hands-on experience with AURA components & lightning experience
- 2 years of Lightning Web Components (LWC) experience
- 4+ years of experience with writing and running APEX
- 1 + years of Visual Force experience
- Ability to work independently and come up with good development practices based on the problem.
- 1 year experience on Lightning communities
- 2 years of experience in designing responsive design solutions for various devices including SF1 app & IPAD safari browser
Responsibilities
- Delivering a complete front end application
- Ensuring high performance on mobile and desktop
- Writing tested, idiomatic, and documented JavaScript, HTML and CSS
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API
- Communicating with external web services
Skills and Qualifications
- Proficiency with JavaScript and HTML5
- Professional, precise communication skills
- Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
- Creating self-contained, reusable, and testable modules and components
- Ensuring a clear dependency chain, in regard to the app logic as well as the file system
- Ability to provide SEO solutions for single page apps
- Extensive knowledge of CSS and JS methods for providing performant visual effects and keeping the framerate above 30fps at all times
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Validating user actions on the client side and providing responsive feedback
- Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
- Creating custom, general use modules and components which extend the elements and modules of core AngularJS
- Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around $resource
- Experience with building the infrastructure for serving the front-end app and assets
- Architecting and automating the build process for production, using task runners or scripts
- Documenting the code inline using JSDoc or other conventions
- Writing extensive unit tests using automated TDD tasks
- Creating e2e test suites for all components, and running them with Protractor (or a well reasoned alternative)
- Creating configuration, build, and test scripts for Continuous Integration environments









