Customer support Manager

We are looking for a smart and active Operations Coordinator to manage daily business operations across stores and warehouse.

Responsibilities:

• Collect daily reports from stores and warehouse
• Track sales, stock movement, and pending tasks
• Follow up with teams for missing updates
• Ensure smooth coordination between warehouse, stores, and website
• Identify issues and escalate to management
• Maintain discipline in reporting and operations.

Requirements:

• 1–3 years experience (retail / operations preferred)
• Strong follow-up skills
• Basic Excel knowledge
• Good communication (Hindi/English, Telugu preferred)
• Must be proactive and responsible.

Position: Retail sales manager

Experience: 5+ year in jewellery retail sales

salary: Negotiable

Location:: Gurgaon; delhi

Industry: Retail/ Jewellery

Job Summary:

We are looking for an experienced and dynamic Retail Sales Manager to oversee the daily operations of our jewellery showroom. The ideal candidate will be responsible for driving sales, managing staff, ensuring excellent customer service, and maintaining the showroom aesthetics and inventory.

Key Responsibilities:

Sales & Customer Service:

• Achieve and exceed monthly and annual sales targets.
• Build and maintain relationships with customers to enhance loyalty and repeat business.
• Train staff on sales techniques, product knowledge, and customer engagement.
• Ensure high standards of customer service, handling inquiries, concerns, and complaints efficiently.
• Drive promotions, discounts, and festive offers to maximize revenue.

Showroom & Inventory Management:

• Maintain the showroom cleanliness, organization, and visual appeal.
• Ensure all jewellery pieces are displayed attractively as per brand guidelines.
• Oversee stock levels, track sales trends, and coordinate with the purchasing team for restocking.
• Conduct regular stock audits and ensure loss prevention.

Team Management:

• Lead, mentor, and motivate the sales team to achieve showroom goals.
• Conduct training sessions on sales techniques, jewellery trends, and customer handling.
• Schedule shifts and assign duties to optimize workforce efficiency.
• Monitor team performance and provide constructive feedback for improvement.

Marketing & Business Development:

• Implement in-store marketing campaigns and collaborate with digital marketing teams for promotions.
• Engage in local community events to promote brand awareness.
• Identify new business opportunities, partnerships, and collaborations.

Administrative & Compliance:

• Ensure all transactions are processed accurately through billing software.
• Maintain proper documentation of sales, stock movement, and customer records.
• Ensure compliance with legal and company policies, including safety measures and security protocols.

mail updated resume with current salary-

email: jobs[at]glansolutions[dot]com

satish: 88 O2 74 97 43

Position: Business Development Lead

Reports to: Area Business Lead / Zonal Business Lead

Role Overview:

The Business Development Lead will be responsible for driving sales, managing channel partners, and expanding the company’s market share within the assigned territory. This role requires strong business acumen, relationship-building skills, and the ability to deliver consistent results by executing sales strategies effectively.

Key Responsibilities:

• Achieve monthly, quarterly, and annual sales targets for the assigned territory.
• Manage distributor and dealer networks to ensure product availability and market penetration.
• Build and maintain strong relationships with channel partners, retailers, and key customers.
• Identify new business opportunities and expand the customer base within the territory.
• Conduct regular market visits to monitor competitor activities, pricing, and customer trends.
• Ensure timely collection of payments and adherence to credit policies
• Coordinate with marketing and product teams to execute promotional campaigns.
• Provide accurate sales forecasts, MIS reports, and market intelligence.
• Drive secondary sales and ensure proper stock management at distributor points
• Train and motivate the sales team/distributor staff to achieve performance goals.

Key Skills & Competencies:

1. Strong communication, negotiation, and interpersonal skills.
2. Ability to analyze data and derive actionable insights.
3. Goal-oriented, self-motivated, and result-driven.
4. Good problem-solving and decision-making skills.
5. Proficiency in MS Office and CRM tools

Qualifications and Experience:

• Graduate/Postgraduate in Business, Marketing, or a related field.
• 4–8 years of proven sales experience, preferably in FMCG/Consumer Durables/Pharma/Industrial products.
• Prior experience in managing a territory, distributors, and dealer networks.
• Strong track record of meeting and exceeding sales targets.

About us:

At Alimento AgroFoods, we’re not just another food company—we’re a scale-up on a mission! With our two powerhouse brands, Meal of the Moment (MOM), your go-to for comfort food and healthy snacking, and Gimi Gimi, the Korean food brand that’s making waves, we’re serving up joy in every bite. We’ve grown into a 200-strong team of dreamers and doers, and now we’re charging ahead on an aggressive growth journey across India and beyond. If you’re looking for a place that’s buzzing with energy, innovation, and heart (without the chaos of a startup), this is where you’ll find your next big adventure.