Customer support Manager

Growth Specialist Trainee - Open to MBA Graduates

Overview: 

Coschool’s AI-powered learning platform embeds into the school system — enabling schools to transform student learning, ease the burden on teachers, and turn parents into learning partners. Coschool — the trusted AI partner for schools. With our AI-driven solution, schools can boost teacher efficiency and elevate student learning outcomes.       

A structured 45-day program designed for energetic and motivated freshers who want to build a career in EdTech sales. You will learn the SchoolAI product, understand the principal-level demo flow, practice sales pitches, and gain real-time exposure to school leadership conversations before transitioning into a full-time Growth Specialist role driving school acquisitions, demos and product adoption. 

As a Growth Specialist Trainee: 

You Get: 

• An intensive 4-week growth bootcamp with "AI as your trainer" to fast-track your learning. 
• Mentorship and guidance to develop a strong foundation in product-led growth and user metrics.
•  A dynamic startup culture with room to experiment, learn, and grow fast.
•  A clear career pathway: 45 days Training → Probation → Regular Role with exciting long-term opportunities.
•  Opportunity to work on global product.
•  Team that leads and scale the SchoolAi Product.
•  Successful completion of training boot camp and transition to onrolls. 

Your Key Responsibilities:

•  Complete all about Coschool & SchoolAI product modules on time and clear product assessments.
• Demonstrate strong understanding of product workflows for Principals, Teachers, Students, and Parents.
• Perform AI-led and peer role plays with clarity in pitch, demo flow, and objection handling.
• Develop your own pitch style and demo flow using key product messages, and deliver mock demos with clarity, creativity and strong communication as per evaluation standards.Shadow real demos and school interactions during the 15-day onsite phase.
• Maintain 100% attendance, punctuality, and timely completion of all tasks.
• Show professionalism, positive attitude, and coach ability throughout the program.
• Achieve benchmark scores required to qualify for the full-time Growth Specialist role.
•  Progress to the 15-day onsite phase only upon successfully clearing the 30-day training and assessments. 

Your Key Skills Requirement:

• Strong communication skills — clarity in interactions and confident in presentation.
• Street-smart, adaptable, and self-driven with a hunger to learn and grow.
• Willingness to work on the ground, analyze data, and suggest growth tactics based on evidence.
• Basic comfort with spreadsheets (Excel/Google Sheets) and understanding of users.
• Exposure to case studies, or any internships is a plus.

What We Need: 

• Education:  Final-year MBA (Marketing) student or a recently graduated MBA postgraduate (Marketing specialization preferred).
• Location: People Combine Office, Hyderabad. 

Training Phase Criteria:

•  The training begins with a 30-day assessment-based learning phase.
• Only candidates who successfully clear the 30-day assessments will move to the second phase.
• The 15-day in-office training phase is for candidates who qualify in the first phase.
• Candidates who do not clear the 30-day evaluation will not progress to the onsite training phase. 

  Minimum 3+ Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Fork joins pool and other threading concepts)

·       Good knowledge of the JVM with an understanding of performance and memory optimization.

·       Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

·       Excellent knowledge on collections like, Array List, Vector, LinkedList, HashMap, Hash Table, HashSet is mandate.

·       Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

·       Expert level understanding of Object-Oriented Concepts and Data Structures

·       Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non-clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.

Network Engineer duties and responsibilities

·       Design and deploy of LANs, WANs, and wireless networks, including servers, routers, firewalls, load balancers, switches, and other hardware

·       Configure, tests, and maintains LAN/WAN equipment and related services

·       Identifies, diagnoses, and resolves network problems

·       Architecting, creating, managing and maintaining Network, Server and PC health for clients (as defined by SLA)

·       Managing existing and deploying new system configurations, including Windows Server, Virtualization Systems, and Desktops (Windows and MAC)

·       Provide Tier 2 and 3 support for internal and external customers

·       Provide formal corporate communications on directional changes or changes that will impact existing services

·       Select and implement security tools, policies, and procedures in conjunction with the company’s security team

·       Monitor and maintain all levels of network security internally and externally

·       Create and maintain comprehensive documentation for all implemented networks

Network Engineer requirements and qualifications

·       Previous working experience as a Network Engineer for (2) year(s)

·       BE/ BCA, MCA, B.SC -IT/CS

·       Cisco certifications, CCNA, CCNP or CCIE/ MSCIT

·       In depth knowledge of IP Schema

·       Hands on experience with equipment from Cisco / UTM / Fortigate / Juniper/ Active Directory/ mailig

·       Excellent organizational and time management skills

·       Analytical, data driven problem solver

• - 5+ Years working experience as Java Development
• - Hands on using Microservices
• - Extensive experience on Spring boot / spring
• Primary Skill: Java, Microservices

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