Customer support Manager

Required Skills and Qualifications Technical Expertise

• Proficiency in enterprise architecture frameworks (e.g., TOGAF, Zachman) and modelling tools.

• In-depth knowledge of cloud computing, distributed systems, data management, application development, and network architecture.

• Familiarity with programming languages and development methodologies. Business Acumen

• Strong analytical skills to translate business needs into technical solutions.

• Comprehensive understanding of business processes and technology optimization opportunities.

• Excellent communication and presentation skills to explain technical concepts to diverse stakeholders. Leadership and Collaboration

• Demonstrated ability to lead cross-functional teams and influence decisions across the organization.

• Strong collaboration skills to engage with various stakeholders effectively.

Experience

• Proven experience as an Enterprise Architect in a complex IT environment, preferably within IT services.

• A successful track record in designing and implementing enterprise-wide IT solutions.

• Experience managing large-scale technology transformations and migration projects. Domain Expertise

• We are seeking an Enterprise Architect with proven exposure to the BFSI (Banking, Financial Services, and Insurance) domain. Candidates with experience in Retail and Healthcare domains are also preferred.

Preferred Qualifications

• Certification in enterprise architecture frameworks such as TOGAF or Zachman.

• Knowledge of DevOps practices and tools.

• Experience with modern technology stacks and microservices-based architectures. 

Job Title: Database Administrator (PostgreSQL) 

Experience: 3 to 6 years 

Location: Gurgaon (Hybrid) 

Employment Type: Full-time 

Job Description: 

We are seeking a skilled Database Administrator (DBA) with expertise in PostgreSQL and strong RDBMS concepts. The ideal candidate will be responsible for database performance monitoring, optimization, automation, and interaction with development teams to support business requirements. 

Key Responsibilities: 

1. Database Administration & Management 

• Manage, configure, and maintain PostgreSQL databases ensuring high availability and reliability. 
• Implement Primary-Slave replication architecture and ensure smooth data synchronization. 
• Work with AWS RDS for PostgreSQL database hosting. 
• Automate database backups and manage release versions for database changes. 
• Implement point-in-time recovery (PITR) backups in AWS RDS to ensure data integrity and disaster recovery. 

2. Performance Monitoring & Optimization 

• Regularly monitor database health and performance metrics. 
• Analyze and optimize slow queries to enhance application performance. 
• Fine-tune database performance using configuration parameters, buffers, connections, Disk IOPs, and memory. 

3. SQL Development & Optimization 

• Write, optimize, and maintain stored procedures, SQL functions, and SQL Views. 
• Implement indexing strategies to improve query performance. 

4. Collaboration & Requirement Analysis 

• Work closely with application developers and business analysts to understand new product requirements. 
• Provide recommendations on database design and architecture for scalable solutions. 

5. Database Security & Compliance 

• Implement best practices for database security, access control, and data integrity. 
• Ensure compliance with data governance and security policies. 

6. Automation & Maintenance 

• Automate database maintenance tasks such as backups, indexing, and archiving. 
• Establish monitoring and alerting systems to proactively address database issues. 

Technical Expertise Required: 

• 3 to 6 years of experience as a Database Administrator (DBA). 
• Strong knowledge of PostgreSQL and RDBMS principles. 
• Experience in writing stored procedures, SQL functions, and SQL Views. 
• Hands-on experience in query optimization and performance tuning. 
• Understanding of Primary-Slave architecture and replication setup. 
• Knowledge of database configuration tuning (buffers, connections, Disk IOPs, Memory, etc.). 
• Experience in automating database backups and version control for DB changes. 
• Familiarity with AWS RDS for PostgreSQL and point-in-time backup (PITR). 
• Experience in cloud-based database solutions (AWS RDS, Azure, GCP). 
• Strong problem-solving and analytical skills. 

Preferred Qualifications: 

• Experience in high-availability solutions and disaster recovery strategies. 
• Exposure to NoSQL databases is a plus. 
• Experience with database migrations and upgrades. 

Job Title - Performance Marketing Manager

Location - Pune 

We are looking for a highly skilled and experienced Performance Marketing Manager to join our team at Propacity. In this role, you will drive digital marketing strategies specifically tailored for the real estate sector, focusing on customer acquisition, lead generation, and revenue growth.

You will have a deep understanding of various online marketing channels, analytics, and performance tracking to optimize campaigns and maximize return on investment (ROI). This role requires a data-driven mindset, strong analytical skills, and the ability to manage multiple projects simultaneously.

Responsibilities

• Develop and execute comprehensive performance marketing strategies to drive customer acquisition, retention, and revenue growth.
• Plan and manage digital advertising campaigns across various channels, including paid search, display advertising, social media advertising, and affiliate marketing.
• Conduct thorough market research and analysis to identify target audiences, competitive landscape, and emerging trends to optimize campaign targeting and messaging.
• Monitor and analyze key performance indicators (KPIs) to assess campaign effectiveness and identify areas for improvement.
• Develop and execute performance marketing campaigns across digital channels such as Google Ads, Facebook, Instagram, and LinkedIn
• Collaborate with cross-functional teams, including creative, content, and development, to ensure seamless execution of marketing campaigns.
• Utilize web analytics tools to track, measure, and report on campaign performance, providing actionable insights and recommendations for optimization.
• Lead client calls for optimization and reporting purposes.

Skills and Qualities:

• Bachelor's degree in marketing, business, or a related field. A master's degree is a plus.
• Proven 3+ years of work experience as a Performance Marketing Manager or in a similar digital marketing role.
• Experience of working in the Real Estate Industry.
• Strong understanding of performance marketing concepts, channels, and best practices.
• Proficiency in using digital advertising platforms, such as Google Ads, Facebook Ads Manager, and other programmatic platforms.
• Excellent communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders.
• Up-to-date knowledge of the latest digital marketing trends, technologies, and industry best practices.

What We Offer:

• Learn from industry experts and scale your career in real estate performance marketing.
• Be part of an innovative, data-driven, and supportive team.
• Access the latest marketing automation and analytics platforms.

JD-Backend Intern (NodeJs)

Internship Span – 6 Months (Fulltime)

Ventura Securities is establishing its fintech team - a remote-first, work from anywhere team with highly talented individuals who come from diverse backgrounds and looking to solve real client problems at scale. Ventura has been in the stockbroking business for 20+ years and it is a robust and profitable franchise with 1000+ employees currently. We are looking for passionate techies with skills primarily around AWS and Node’s/JS who are aspiring for a fast-track career.

Your Key Responsibilities: 

• Build out of the Ventura cloud-based backend platform from scratch

• Ownership and monitoring of our D2C backend

• Robust documentation skills and desire to share information with others

• Desire and ability to prototype ideas quickly, and be willing to experiment and learn

Basic Requirements:

• Very strong Nodejs, AWS Lambda, Postgres, ORM (Sequelize)

• Clean coding skills around Nodejs 

• Hands-on experience around writing testable code, working with git, doing peer-level code review, daily standups, and generally championing software excellence.

• Should have concepts cleared around Nodejs and JS

• Strong proficiency with JavaScript

• Ability to use Async programming to improve performance & productivity

• Strong problem solving skills with understanding of Data Structures and Algorithms.

• What you get: 

• Chance to build out a next-gen fintech product from ground 0

• Opportunity to influence the design of the product

• Flexible and work anywhere environment running out of Slack

• Flat org structure

• This internship is paid internship.

•  Experience as a Full Stack Developer or similar role 

  • Familiarity with common stacks
  • Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, JSON, jQuery)
  • Knowledge of multiple back-end languages (e.g., C#, Java, Python) and JavaScript frameworks (e.g., Angular, Node.js)
  • Excellent communication and teamwork skills.
  • Great attention to details, Organizational skills, An analytical mind
  • Degree in Computer Science, or relevant field.

  Responsibilities 

  • Work with development teams and product managers to ideate software solutions
  • Design client-side and server-side architecture
  • Build the front-end of applications through appealing visual design
  • Develop and manage well-functioning databases and applications
  • Write effective APIs
  • Test software to ensure responsiveness and efficiency
  • Troubleshoot, debug and upgrade software
  • Create security and data protection settings
  • Build features and applications with a mobile responsive design.

   

Skills Required :

• Previous Working Experience As A PHP / Laravel Developer For 1-4 Years.
• In-Depth Knowledge Of Object-Oriented PHP And Laravel 5 PHP Framework.
• Hands-On Experience With SQL Schema Design, SOLID Principles, REST API Design, Etc. MySQL Profiling And Query Optimization. Excellent Troubleshooting Skills.
• Good Project Management Skills. Creative And Efficient Problem Solver.

Roles & Responsibilities :

• Build Innovative, State-Of-The-Art Applications And Collaborate With The User Experience (UX) Team. Ensure HTML, CSS, And Shared JavaScript Is Valid And Consistent Across Applications.
• Prepare And Maintain All Applications Utilizing Standard Development Tools.
• Utilize Backend Data Services And Contribute To Increasing Existing Data Services API.
• Coordinate With Co-Developers And Keeps Project Manager Well Informed Of The Status Of Development Effort And Serves As A Liaison Between Development Staff And Project Manager.
• Keep Abreast Of New Trends And Best Practices In Web Development.

• Design & implement new app modules based on the product requirements using Flutter framework
• Maintain existing codebases
• Build reusable code and libraries for future use
• Integrate user-interfaces elements developed by other developers
• Build user interfaces designed by UI/UX designers
• Integration of data storage solutions
• Integrate various APIs from third parties
• Debug existing apps components, fix issues and avoid regressions
• Collaborate closely with the teams of UI/UX designers, PMs, QAs, and other developers
• Participate in software architecture, design discussions and code reviews
• Optimize application for maximum speed and scalability
• Follow the company guidelines and best practice

• You have a bachelor’s degree in computer science or related discipline
• Must have built at least two Android and/or iOS apps with Flutter 
• Proven working experience in software development
• Working experience in mobile development Android or iOS
• Have published one or more mobile apps in Google Play or App Store
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle, including automated testing and building
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git / Mercurial

We are Quamtulum Ventures an upcoming, direct to consumer ecommerce startup based out of Bangalore.

We are looking for a full stack developer with experience in new age tech (HTML5/CSS, Javascript, ReactJS, NodeJS,  Angular, Python etc) and the ability to scale and grow with the business. We are a team that is constantly exploring the possibilities of various business ideas/models, customer experience and tech. Hence when you join us, your ability to explore, learn and implement new stuff pretty much on a regular basis will be of paramount importance.