Customer support Manager

Job Title : Multi Stack Trainer

Skills: JavaScript, React.js, Angular, HTML5

Node.js (Express, NestJS)Python (Django

Candidates must be from a publication/media background.

Team management experience is required.

Candidate must have worked on high-traffic websites.

Proficiency in using top industry SEO tools is a must. ( including Google Search Console, Screaming Frog, Botify, and Ahrefs. ).

Must have experience in doing regular website technical audits.

Strong knowledge of Schema.org, HTML, CSS, JavaScript, HTTP status codes, and web standards is required.

     Job Title: Business Development Associate

About the Company With a mission to upgrade the digital marketing industry with profound practical expertise and innovation, InSnap Technologies started its operations in 2018. Founded as a subsidiary of Spokesly INC based out of California, USA).

InSnap has grown to be a family of some of the best talent from around the world who empowered thousands of businesses of achieve their digital marketing goals. Powered with business intelligence data, vision, and out-of-the box thinking, InSnap provides novelty solutions and tools to rest all the digital marketing worries for a B2B enterprise. Role: Business Development Associate

Job Type: Full-Time / Permanent

Shift Timings: Night Shift No.of requirements:20

Location: 747, Pooja Bulding,80 Ft Road 4th Block, Koramangala, Bangalore, Karnataka-560034

Job Description:

Eligibility Criteria: • Graduate (Any stream).

• We are looking for executives who are ambitious, results-driven, and ready to achieve big role

• Must have Excellent communication, presentation skills, Fantastic Email Etiquette, Impeccable Email Etiquette and great Interpersonal Skills.

• proficiency in Microsoft Suite applications (Word, PowerPoint, Excel, Outlook) Key Responsibilities

• Demonstrate effective selling skills and product understanding to uncover customer needs to position an appropriate solution.

• Update and create tailored client proposals and negotiate further to close the deals.

• Understand, monitor, and evaluate industry trends and customer drivers.

• Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources.

• Nurturing accounts and contacts through various mediums of communication.

• Develop and implement overarching sales and business development strategy, sales processes, structure, and best practices across the company.

• Support deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals. Benefits: • Incentives Weekly/Monthly/Yearly

• Provident Fund

• Hybrid Mode

• Bonus

• Medical Insurance

• Fixed off on weekends

• Wedding and child birth gift

• Gratuity

• Rewards & Recognition

• 2-way Cab facilities, Subsidies Meals Perks

• Excellent growth opportunity

• Competitive salary and performance-based incentives #747, Pooja Building, 80 Feet Road, 4th Block, Koramangala, Bengaluru KA - 560034.

. Security & Governance - 

• Implement and enforce MFA / access control / role-based permissions.
• Strengthen endpoint security, patching, device encryption, and basic incident response.
• Network hygiene: Secure Wi-Fi (guest vs internal), firewall rules, VPN (as required)
• Cloud, Email & Data Organization
• Admin ownership of Google Workspace and/or Microsoft 365
• Improve email organisation (shared inboxes, groups, retention, anti-phishing)
• Define and maintain folder structure + naming standards + permissions

2.  Backup & Recovery

• Design and execute a data backup strategy(3-2-1 approach preferred)
• Schedule backups + perform restore drills for critical data
• IT Operations & Internal Communication
• Hardware/software standardization (Windows / Apple devices, printers, scanners, NAS)
• IT Helpdesk basics + asset register + access documentation

3. AI & SaaS Enablement 

• Execute and implement AI Tools / SaaS for departments(securely and responsibly)
• Drive adoption/training of Google Apps, MS 365, and Apple workflows for staff + technicians

• 8+ years of Data Engineering experience
• Strong SQL and Redshift experience
• CI/CD and orchestration experience using Bitbucket, Jenkins and Control-M
• Reporting experience preferably Tableau

• Location – Pune, Hyderabad, Bengaluru

About the Company:

It is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. We pride ourselves in being a trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, we work with the largest and the most reputed investors.

Location: Ahmedabad

Job Description:

• Advising Affluent clients on their investments and managing their overall financial portfolio whilst deepening the wallet from existing clients

• Responsible for managing HNI clients and acquiring new customers

• To research, investigate and update them on available investment opportunities/financial market trends to determine whether they fit into client's portfolios

Requirements:

• Graduate + MBAs from premier institutes

• Relationship Managers with prior experience in a Broking/Private bank/wealth management setup

• Should be an aggressive, result-oriented & self-motivated professional

• Should have experience in handling HNI Client Acquisitions and Relationship Management & service

• Ability to engage clients in meaningful conversations about their finance

• A thorough understanding of financial markets and the various financial products to identify the best product mix for the client to suit his risk profile

• Strong interpersonal skills with an ability to generate trust and confidence in clients

• The candidate should be self-driven and aspire to move up the ladder, with the growing organization by building up and leading their own teams independently

Job responsibilities include, but are not limited to:

• Building GTM Strategy. You’ll own our growth strategies and identify the key channels in which we can invest in and scale our customer acquisition efforts. You’ll be a thought leader who is excited to take a scrappy approach, brainstorm and launch new experiments, A/B test, and double down upon early signs of success.
• Relentlessly optimizing.. You’ll combine quantitative and qualitative insights to identify opportunities, improve conversion rates, and reduce costs.
• Scale a world class team. We’re looking for someone who can build the playbook that the team will operate against as it grows. You’ll be empowered to recruit and get the most out of a high-performing, efficient team.
• Execute a broad mandate. You’ll roll up your sleeves and get done what is necessary to remove blockers to our company’s growth, recognizing that this will change and develop as the business matures. You aren’t afraid to dive in and help us solve other business problems as needed.
• Own growth, content and digital marketing completely: experience in PR/ Comms not needed.
• Highly quantitative approach to growth and marketing. Experience with A/B experiments, growth hacks and other tools.

What will set this person apart:

• BS/BA degree
• 3+ years experience in management consulting and/ or previous experience in a founders role. Former founders encouraged to apply
• Strategic thinker that can tailor nuanced responses to different audiences and define priorities
• Ability to weigh in on or make decisions with authority across all parts of a business
• Self starter; highly motivated and resourceful with proven ability to lead and execute
• Exceptional organizational and task management abilities
• Ability to execute good judgment, tact, professionalism and diplomacy when interacting with employees, managers or clients
• Adept at handling multiple competing priorities in a fast-paced, results-driven, rapidly changing environment

Requirements and Qualifications :
- BS/MS degree in Computer Science, Engineering or a related subject
- 3-5 years of experience with Ruby and the Rails framework
- 3-5 years of experience with Git and Github
- 3-5 years of experience with SQL backends, preferably MongoDB, PostGre SQL
- Familiarity with testing tools such as Rspec
- Knowledge of Docker and docker-based deployment

- Critical thinker and problem-solving skills
- Team player
- Good time-management skills