Customer support Manager

JOB DESCRIPTION

Experience: 4-7 years

Location: Mumbai

Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 4-7 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

Required Skills & Qualifications

Technical Skills

• Strong hands-on experience with Databricks and Apache Spark.
• Proficiency in Python and SQL.
• Proven experience in data mapping, transformation, and data modeling.
• Experience integrating data from APIs, databases, and cloud storage.
• Solid understanding of ETL/ELT concepts and data warehousing principles.

Key Responsibilities

Data Source Identification & Quality Assessment

Data Mapping & Integration

• Define and maintain comprehensive data mapping between source systems and Databricks tables.
• Design and implement scalable ETL/ELT pipelines using Databricks and Apache Spark.

Databricks & Data Modeling

• Develop and optimize Databricks workloads using Spark and Delta Lake.
• Design efficient data models optimized for performance, analytics, and API consumption.

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

RPA Consultant – Power Automate

Experience Required - 4+ years

Work Mode - Remote

Shift Time: 9AM - 6 PM EST / 6.30 PM - 3.30 AM IST

Immediate joiners are preferred.

Requirements -

• Power Automate Developer must have a robust and demonstratable background in automation and workflow development, with hands-on experience using Microsoft Power Automate and Power Apps.

• Strong understanding of process automation and workflow design

• Familiarity with other automation tools and technologies (e.g., RPA tools, scripting languages)

Job Description :

9 to 12 years' experience in software engineering

Bachelor's degree in computer science or engineering discipline

• Strong coding and debugging skills with experience in web technologies including one or more of the following: React, Angular, Node, D3 (Java API's Javascript etc.), AJAX, CSS
• Worked with authentication technologies like SAML, OAuth, SSL etc.
• Hands on experience with one or more web and application server technologies such as Apache Tomcat, Nginx, Jersey server, OSGi and other relevant frameworks
• Hands on experience with code control and code review tools like Git, Gerrit
• Good exposure to databases, SQL queries
• Fast executor with a track record of delivering complex projects on time; responds under pressures of time and uncertainty
• Strong written, editing, proofreading and oral communication
• Strong inter-personal communication and collaboration skills.
• The candidate must be able to work independently & must possess strong communication skills.
• A good team player, high level of personal commitment & 'can do' attitude.
• Strong communication skill to communicate at all levels, which includes interaction within the team & with senior management.
• The candidate should have proactive approach towards problem solving.
• Good analysis skills in order to troubleshoot and resolve the problems.

• Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.  
•  
• Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.  
• To know more visit https://elocitytech.com/" target="_blank">https://elocitytech.com/ 

• Responsibilities:  
• Determines technical feasibility of features or solutions by evaluating problem, customer requirements, possible solutions and technology requirements.  
• Exercises judgement in prioritizing tasks and selecting methods and techniques for obtaining solutions.  
• Create low-level design of modules of a software application through proper documentation and diagrams.  
• Develops software solutions by studying requirements, clarifying customer/user needs, analysing data and processes and following established software development practices and processes.  
• Develops proof of concepts for technical evaluation and early customer feedback  
• Updates and shares knowledge by studying state-of-the-art development tools, programming techniques, and computing technology; reading professional publications  
• Networks with internal and external personnel in own area of expertise.  

• Good command in JavaScript/TypeScript. Knowledge of Java/Python will be a plus.  
• Experience in Debugging/troubleshooting TypeScript code.  
• Experience in API development (REST/GraphQL etc)  
• Experience in development of Web and Mobile(android/iOS) applications  
• Exposure of Parallel and Asynchronous programming  
• Experience in writing Unit tests (Jest or any similar framework)  
• Should be proficient in relational Database concepts (Postgres etc.)  
• Knowledge of Non-relational Databases would be a plus.  
• Good Understanding of Object-Oriented Programming Concepts.  
• Good Understanding of Design Patterns.  
• Good command of Data structures, Algorithms and Complexity.  
• Good at problem solving and analytical skills.  
• Experience with Source Code Versioning systems (Git etc)  
• Understanding of Micro services Architecture would be a plus has context menu

###Are you a React Native Developer?

This is not a usual job description where after reading the roles and responsibilities you are still unclear about the work you’ll be doing and how your contributions will impact the customers.

Here, we’ll tell you exactly what you’re getting into and you decide for yourself if we’re worthy of your application.

Deal? Let’s do it!

About Us:

StockPe is gamifying financial education for young Indians thereby making them financially educated. We are a small team of awesome people who are in love with finance. 

Team, culture & stuff!

Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality. Not us. Here are some of our core values to give you a sense of who we are as a team:

• Customer is our religion

• Freedom and Responsibilities - We give you a deadline and you have the freedom to do it according to you

• The team is above everything

• Simplify and innovate - No complex process in StockPe, always make it simple through innovation

• Experiment and think big - Nothing is exciting than this, constantly experiment with things and think out of the box

• Shap up or ship out - We provide weekly feedback on your performance to help you grow

Not convinced yet? Okay, here’s the fun stuff:

• We don't track time - Flexible working hours :

• Remote first - Work from anywhere

• The young and geographically distributed team across India

• Save & invest - We help you invest some portion of your stipend for your future

• We do parties and crack lame jokes

Your Impact:

As a financial education platform, we expect you to have a holistic understanding of finance/capital markets (Stocks, etc).

StockPe is a highly collaborative environment and we are looking for a capable team member, skilled in eliciting, capturing, and integrating ideas into our mobile app. We expect strong logic building and great attention to time management.

Responsibilities:

• Build pixel-perfect, smooth UIs across mobile platforms.

• Diagnose and fix bugs and performance bottlenecks for performance that feels native

• Writing reusable, testable, and efficient code.

• Maintain and write high-quality code to ensure the product is seamless and bug-free.

• Participate in Agile development, POC development, brainstorming, etc.

• Coordinate and collaborate with other members for smooth and swift development.

Skills required:

• Expert-level knowledge of React Native

• Good working knowledge of state management library Redux

• Good knowledge of REST APIs and WebSockets

• Good grasp of JavaScript language and its nuances, including ES6+ syntax

• Experience in 3rd party integration

• An avid follower of the best practices, optimization strategies, and design pattern

https://www.srclogix.com/">SourceLogix  - is a California based software development company. Founded in 2007, we have successfully built our client base with our values: Talent. Team. Trust.

SourceLogix experts help Fortune 500 clients in the areas of SaaS, eCommerce, VoIP, CRM, Transaction systems & Predictive Analytics.

Our CRM solutions division is the best-in-class salesforce consulting team that helps customers with their CRM challenges such as integrating CRM to other platforms. Homegrown tools or cloud-based apps: ERP, Billing systems, telephony & chat apps, productivity and collaboration apps. We also help our customers with data cleansing, governance, and meaningful metrics and dashboarding.

We are looking for a Certified Salesforce developer with 5 years of experience. Your primary focus will be to develop all salesforce interface components and implement them following well-known APEX. 

You will work with our team and end clients to ensure that the customer requirements are understood and implemented as expected. You will coordinate with the rest of the CRM team and demonstrate: collaborative, problem solving, sophisticated design and build a solution per client’s requirements.

• Salesforce certifications (Salesforce Certified Platform Developer I or II). - Must have
• Bachelor's degree in computer science or other related disciplines.
• Passion for creating and delivering great software with a strong sense of ownership. 
• Strong knowledge of JSON, XML, JavaScript, CSS2 & CSS3, HTML5 &  jQuery.
• Over three years of experience in building salesforce applications using APEX, VisualForce, Native, MySQL,and JavaScript.
• Demonstrated experience working with relational databases, and ETL tools.
• Familiarity with the Lightning component framework.
• Independently develop new user-facing features from designs and wireframes.
• Proficient in Version Control Software such as GIT, Bitbucket.
• Ability to understand business requirements and translate them into technical requirements.
• Strong organizational skills. Ability to prioritize tasks and work in a dynamic fast-changing environment.

• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Knowledge of the AWS platform and scalable application architecture.
• Experience with CI/CD - Build & Release process. Agile/ Scrum based development..

• Collaborate with different departments and resources to translate business needs to requirements.
• Create user documentation for all the code built.
• Configuration and customization of the client’s salesforce.com platform.
• Translate design and wireframe into high-quality code.
• Create documentation such as requirements, test cases, and test scripts.
• Diligently work on resolving reported issues and document root-cause analysis.
• Optimize components for maximum performance across a vast array of devices & browsers.
• Be responsive to change, adapt quickly with a talented team and work efficiently & remotely.
•  

• Competitive salary - based on experience.
• 100% remote work. All you need is a good laptop, headset, and internet connectivity.
• Ability to make a direct impact & build an award-winning Salesforce platform.
• Awesome culture! We are a friendly & collaborative team with a learning and growth mindset.