Job Title: Customer Support Manager
Timings- 10AM- 7PM (Monday to Friday)
About Our Client:
Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.
Job Summary:
They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.
Key Responsibilities:
- Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
- Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
- Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
- Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
- Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
- Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
- Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.
Requirements:
1. Minimum 1 year of experience in a customer support role.
2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.
3. Strong problem-solving abilities and attention to detail.
4. Familiarity with customer service software and tools.
5.Passionate about working in a startup environment and contributing to the company’s growth.
6.Ability to multitask and manage time effectively.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About the job
CRM Manager
Location: Bangalore (Office – HSR Layout)
Department: Retention / Growth
About AppsForBharat
AppsForBharat is one of India’s fastest-growing devotional tech startups, building digital-first products that help millions of users practice their faith seamlessly in everyday life. Backed by leading investors like Peak XV, Elevation, and Mirae, we operate at the intersection of technology, culture, and habit formation serving a $44B devotion market.
Our mission is to build meaningful, habit-forming products that deeply resonate with Bharat users across Tier 2/3+ cities.
About the Role
We are looking for a data-driven and strategic CRM Manager to lead the end-to-end customer lifecycle strategy across key verticals such as Puja, Chadhawa, and Astro.
This role sits at the intersection of CRM, Product, and Data, and is responsible for driving user activation, engagement, retention, and repeat usage through scalable lifecycle initiatives. You will combine strategic thinking with hands-on execution while building systems that scale month-on-month.
What We’re Looking For
- 5–9 years of experience in CRM, lifecycle, or retention marketing (consumer apps preferred)
- Strong understanding of Indian users, especially Tier 2/3+ audiences
- Hands-on experience with CRM tools such as WebEngage, MoEngage, Clevertap, or Braze
- Strong analytical mindset, comfortable with cohorts, funnels, A/B testing, and performance metrics
- Ability to craft emotionally resonant communication that drives action
- Experience managing or mentoring a small team
- Bias for action and comfort working in high-ownership, fast-paced environments
What You’ll Do
- Design and execute end-to-end CRM journeys from onboarding to reactivation
- Drive activation, engagement, retention, and repeat usage across Push, SMS, WhatsApp, and Email
- Align CRM campaigns with product features, user behavior, and festival/astrology calendars
- Analyze user cohorts and channel performance to optimize lifecycle programs
- Build dashboards, automate reporting, and create scalable experimentation frameworks
- Mentor and manage CRM executives or specialists
Do your most meaningful work alongside us. Be a part of something big
We have multiple opening for Famous Bar in Mumbai/
Locations : Chembur / Vashi / Wadala / Ghatkophar / Borivalli
Positions :
1.Bartender
2.Chef ( Commi1 ,Commi 2 and commi 3 )
3.Hostess
4.Steward ( Waiter )
5.Captain
5.Runner ( Helper)
6,Guest Relation Officer
7.Asst Restaurant Manager
Experience : Fresher with Degree / Diploma in Hotel management / Hospitality can apply
or Experience can apply
Good communication skills
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)Job : Full Stack Developer
Location:Hyderabad
Mode:Hybrid
Experience : 4 +
Skills: React Js, Node Js, Javascript, AWS
We are seeking a talented Full Stack Developer to join our dynamic team. The ideal candidate should
have a strong background in Node.js, React.js, AWS, and proficient skills in JavaScript. As a Full
Stack Developer, you will be responsible for designing, developing, and maintaining web applications
throughout the entire software development lifecycle. Your expertise will contribute to the creation of
innovative solutions that enhance user experience and drive business growth.
Responsibilities:
● Collaborate with cross-functional teams to define, design, and ship new features.
● Develop server-side logic using Node.js, ensuring high performance and responsiveness to
requests from front-end components.
● Build reusable and efficient front-end components using React.js.
● Implement and maintain API integrations with third-party services.
● Optimize applications for maximum speed and scalability.
● Collaborate with other team members and stakeholders to troubleshoot, debug, and optimize
application performance.
● Stay up-to-date with emerging technologies and industry trends to ensure the best practices
are consistently applied.
● Implement security and data protection measures.
● Participate in code reviews and provide constructive feedback to team members.
● Deploy applications on AWS and manage cloud infrastructure.
Description:
● 5+ years of overall experience with 3 years of exp in React.js,Node.js
● Bachelor's degree in Computer Science, Engineering, or a related field.
● Proven experience as a Full Stack Developer or similar role.
● Strong proficiency in JavaScript and its modern frameworks (Node.js, React.js).
● Experience with AWS services and cloud infrastructure.
● Familiarity with front-end technologies such as HTML, CSS, and JavaScript
frameworks/libraries.
● Recommended Experience: Proficiency in Node.js, Typescript, React, and MongoDB.
● Knowledge of database systems (SQL, NoSQL)
● Experience with user interface design.
● Knowledge of performance testing frameworks including Mocha and Jest.
● Experience with browser-based debugging and performance testing
● Excellent problem-solving and communication skills.
● Ability to work both independently and collaboratively in a team environment.
How to Apply:
If you have a passion for backend development, possess the required experience, and are excited
about contributing to innovative projects, we invite you to apply. Please submit your resume, cover
letter, and any relevant portfolio or project samples to Anusha Kalidindi
P99soft is an equal opportunity employer, dedicated to fostering diversity and creating an inclusive
workplace for all employees.
What we are looking for:
We are looking for someone who has a proven record in SEO performance for
dynamic content on large scale. (Something like news, location-based listing)
Have seen organic traffic of multi-millions from SEO.
Can take ownership of the complex project.
Navi Mumbai 1 - 3 years
Rejolut is among the fastest-growing and award-winning Tech companies working on leading
technologies namely Blockchain, Machine Learning & Artificial Intelligence, Complex mobile & Web
Apps, IoT, etc.Rejolut is a venture-backed company with clients in over several countries namely
Malaysia Airlines,gba global,my-earth,biomes, Dlg-hub,etc.
We are looking for Tech geeks having hands-on experience and in love with building scalable,
distributed and large web/mobile products and tech solutions. He/She must be an excellent problem
solver with passion to self-learn and implement web technologies (frontend + backend). He/She would
be responsible for the architecture design, code review, and technology build and deployment
activities of the product.
Key Skills For DevOps Engineer:
Background in linux\unix systems
Experience with DevOps techniques and philosophies
Experience with automation of code builds and deployments
Knowledge/Experience of CI\CD pipelines to a wide variety of virtual environments in private
and public cloud providers (Jenkins / Hudson, Docker, Kubernetes, Azure, AWS)
Knowledge/Experience of software configuration management systems and source code
version control systems (Jenkins, Bitbucket, consul, vagrant, Chef, Puppet, Gerrit)
Passion to work in an exciting fast paced environment
Self-starter who can implement with minimal guidance
High Availability: Load Balancing (ELB), Reverse Proxies, CDNs etc.
AWS core components (or their GCP/Azure equivalents) and their management: EC2, ELB,
NAT, VPC, IAM Roles and policies, EBS and S3, CloudFormation, Elasticache, Route53, etc.
Work with K8s and Docker is plus
High social and communication skills
Job Responsibilities:
Gather and analyse cloud infrastructure requirements
Automate
Support existing infrastructure, analyse problem areas and come up with solutions
Optimise stack performance and costs
An eye for monitoring. The ideal candidate should be able to look at complex infrastructure
and be able to figure out what to monitor and how.
Rejolut - As a Career Differentiator
- We are a young and dynamic team who are obsessed with solving futuristic and evolutionary
business problems at scale with the next generation technology like blockchain, crypto and machine
learning. Focuses on empowering people across the globe to be technically efficient, making
advancements in technology and providing new capabilities that were previously thought impossible.
- We provide exposure to higher learning opportunities so that you can work on complex and cutting
edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly.
Strong expertise in blockchain and crypto technology and working with the networks like Hedera
Hashgraph, Tezos, BlockApps, Algorand, Cardano.
- Company is backed by two technology Co-founders, well-versed with consumer applications and
their work has been downloaded millions of times and have led teams in leadership positions in
companies like Samsung, Purplle, Loylty Rewardz.
Benefits :
> Health Insurance
> Fast growth and more visibility into the company
> Experience to work on the latest technology
> Competitive Learning Environment with supportive co-workers
> Employee friendly HR Policies
> Paid leaves up to certain limits
> Competitive salaries & Bonuses
> Liberal working atmosphere
> Get mentored by the best in the industry
Schedule:
Day Shift/Flexible working hours
Monday to Friday
Python
JavascriptReact.jsAngular (2+)AngularJS (1.x)We are looking for a experienced engineer with superb technical skills. You will primarily be responsible for architecting and building large scale systems that delivers AI and Analytical solutions to our customers. The right candidate will enthusiastically take ownership in developing and managing a continuously improving, robust, scalable software solutions. The successful candidate will be curious, creative, ambitious, self motivated, flexible, and have a bias towards taking action. As part of the early engineering team, you will have a chance to make a measurable impact as well as having a significant amount of responsibility.
Although your primary responsibilities will be around back-end work, we prize individuals who are willing to step in and contribute to other areas including automation, tooling, and management applications. Experience with or desire to learn Machine Learning a plus.
Who you are:
- Bachelors/Masters/Phd in CS or equivalent industry experience
- Expert level knowledge in Python
- Expert level of Atleast one Web Framework such As Django, Flask, FastAPI. FastAPI Preferred.
- Understand and implement Microservices, Restful APIs, distributed systems using Cloud Native Principles
- Knowledge and Experience Integrating and Contributing to Open Source Projects and Frameworks.
- Repeated Experience Building Secure, Reliable, Scalable Platforms
- Experience With Data Control Patterns And ORM Libraries
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration, Jenkins
What you will do:
- Co-Lead Design And Architecture of our core platform components that powers AI/ML Platform
- Integrate Data Storage Solutions Including RDBMS And Key-Value Stores
- Write Reusable, Testable, And Efficient Code
- Design And Implementation Of Low-Latency, High-Availability, Scalable and Asynchronous Applications
- Integration Of User-Facing Elements Developed By Front-End Developers With Server Side Logic
- Design Internal And Customer Facing API’s
- Support Enterprise Customers During Implementation And Launch Of Service
Experience:
- Python: 5 years (Required)
- FastAPI: 2 years (Preferred)
- REST: 5 years (Required)
Java
Spring Boot- Manage security tools(Snyk, Fossa, Trivy).
- Manage vulnerability programs. Triage vulnerabilities, assign priorities and owners, follow up on the mitigation
- Monitor license violations.
- Perform Security Assessments and Threat Modeling
- Security Incident Response. Be part of a security-on-call team in PagerDuty, act as incident commander, perform Root Cause Analysis.
- Drive security initiatives(Web Application Security, Least-privilege principle, Secrets Management, Key Management, PKI and Certificate Management, Anti-fraud protection).
- Given our fast pace and startup nature, things change over time and your job responsibilities will too.
You'll need:
- Web application security experience.
- Familiarity with a modern SaaS infrastructure and application development.
- Manual and/or automated Penetration Testing (white box, black box & grey box).
- Good understanding of security risk(OWASP Top 10).
- Pen-testing: burp suite/ postman, etc.
- Vulnerability management: Snyk, fossa, NexusIQ, WhiteHat security, aqua security, GitHub security, etc.
- Familiarity with major security protocols.
- Collaboration, transparency, and integrity.
- BS/MS degree; 5+ years of relevant experience.
Nice to have:
- Experience in scripting languages(BASH, Python, JS, etc).
- CEH, CSSLP, GIAC, OSCP, OSCE, or other related industry-recognized certifications.
- Identifying, generating, and qualifying leads of Educational Institutes through a mix of cold calls by using social media tools at the general disposal
- Fixing a virtual meeting with these potential prospects, identifying their pain points, presenting
- Companys offerings to them and ultimately onboarding them as our partners.
- Thus, the incumbent will be responsible for the entire sales cycle- Right from lead generation to onboarding the educational institutes.
- Once an institute is onboarded, the incumbent will act as a relationship manager and will ensure a seamless customer experience throughout his association with the company.
- Constantly identifying the potential to upsell to existing clients through giving the BEST post-sales service to the client.
What’s there for you?
- The chance to live a true startup life and do things from scratch thereby gaining an enriching experience.
- Platform to showcase your talent as a city lead and grow into a state head in no time
- Lucrative incentives are paid EVERY MONTH and not at the end of a quarter or a year.
- An opportunity to work directly with FOUNDERS OF the company and thereby be a part of the foundation/core team.
Key Competencies:
- EXCELLENT interpersonal, presentation, and communication skills.
- GO-GETTER ATTITUDE.
- Extremely high passion for sales.
- High resilience- Ability to bounce back instantly even after multiple rejections.
- Potential and Mindset to live a true- startup life.
- Ability to build and maintain Client Relationships.
- Strong Negotiation Skills.
- Ability to prospect and identify potential opportunities.
- Passion for Education and Technology.
Evaluation Buckets:
The candidate would be evaluated on the following criteria:
- MINDSET
- INTENT
- Sales Acumen
- Presentation and Communication Skills
- Stability
- Flexibility
- Past Experience
- Determine and define project scope and objectives
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Prepare budget based on scope of work and resource requirements
- Track project costs in order to meet budget
- Develop and manage a detailed project schedule and work plan
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
- Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
- Utilize industry best practices, techniques, and standards throughout entire project execution
- Monitor progress and make adjustments as needed
- Measure project performance to identify areas for improvement
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon