Customer support Manager

JOB DESCRIPTION

Customer Support - Patient Calling (US Healthcare) Responsibilities: •

Patient calling representatives address patients' concerns about their accounts • Help with billing issues and negotiate to collect unpaid debt • Their duties include creating payment plans and taking patients' payments • When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment • Good phone communication skills help working with patients and clearly explaining policies and details. Desired Candidate Profile: • Experience in AR calling is an added advantage • Excellent verbal and written communication skills • Good knowledge in MS Excel and word • Flexible with Night shift timings • Adaptability and willingness to go the extra mile when needed.

EXPERTISE AND QUALIFICATIONS

Competencies required • Basic Computers • Analytical • Excellent Written and Verbal communication •

Domain Venue: Starmark Software Pvt Ltd. Starmark Camelot, No. 6, 1st Main Road, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru/Bangalore - 560066, Karnataka, India

We are looking "Fusion Technical Consultant (OIC)" for Reputed client @ Chennai Permanent Role.

Experience: 7+ Yrs

• Proven experience as a Fusion Technical Consultant with strong expertise in Oracle Integration Cloud (OIC),

• Strong hand on experience generating BI reports (strictly Mandatory)

• Proficiency in Java, PL/SQL, Web Services, and other relevant programming languages.

• Strong problem-solving skills and the ability to troubleshoot complex technical issues independently.

• Prior experience in a customer-facing technical support role is a plus resolving P1/P2 tickets in a close deadline.

• Hands-on experience with Oracle Fusion Middleware technologies, including Oracle SOA Suite, Oracle Service Bus, and ADF. 

• Excellent communication skills, both written and verbal, to effectively interact with clients and team members.

• Oracle certifications in Fusion Middleware and OIC are highly desirable.

Good To Have Skills:

• Good to have functional knowledge of AR, AP, GL,CM, Expense, FA, Procurement side.

Key Responsibilities: 

• Collaborate with clients to understand their technical requirements and challenges related to Oracle Fusion applications and Oracle Integration Cloud (OIC).

• Provide expert-level support and troubleshooting for technical issues, system outages, and integration bottlenecks in a timely and efficient manner.

• Diagnose and resolve complex technical problems related to Fusion applications, OIC integrations, interfaces, and extensions.

• Perform root cause analysis and implement preventive measures to avoid future technical glitches.

• Collaborate with cross-functional teams, including developers, functional consultants, and business analysts, to ensure seamless integration and functionality.

• Develop and maintain technical documentation, including troubleshooting guides, best practices, and solution implementation details.

• Participate in regular status meetings with clients to address support requests, provide updates, and offer recommendations for process improvement.

• Stay updated with the latest releases, patches, and updates related to Oracle Fusion applications and OIC.

Professional Attributes: 

• Flexibility

• Willing to work in shifts

• Willing to learn attitude

Educational Qualification: ANY

JD for Senior Associate Technology

About Believ-In Technologies Pvt Ltd

We are a rapidly growing software services startup based out in Gurugram, India. We combine passion with the correct concept and assist you in gaining a competitive edge. We have a vision towards helping our clients create trust in the minds of their audiences. Job Description Role- Senior Associate Technology

Experience- 3-4 years

Skills Required- PHP, WordPress, HTML, CSS, JavaScript, JQuery, Ajax, API Integration Tools- JIRA, Asana and other project management tools

Senior Associate Technology Responsibilities:

● Experience in Handling a team

● Experience of taking Client calls

● Experience with custom WordPress themes.

● Designing and managing the website back-end including database and server integration.

● Generating WordPress themes and plugins.

● Conducting website performance tests.

● Ability to solve team queries

Senior Associate Technology Requirement:

● Must have experience in customized plugins and development.

● Should have knowledge of OOPS Concept.

● Experience with core PHP, JavaScript, and HTML/CSS

● Hands-on experience in Woo-Commerce and its add-ons.

● Bachelor’s degree or any similar field.

● Proven work experience as a WordPress Developer.

● Experience working with debugging tools such as Chrome Inspector and Firebug.

● Good understanding of website architecture and aesthetics.

● Ability to manage projects.

Location - Gurugram

We are searching for a Laravel developer to build web applications for our clients. In this role, you will design and create projects using Laravel framework and PHP, and assist the team in delivering high-quality web applications, services, and tools for our business.

Responsibilities-

1. Discussing project aims with the client and development team.
2. Designing and building web applications using Laravel.
3. Troubleshooting issues in the implementation and debug builds.
4. Working with front-end and back-end developers on projects.
5. Testing functionality for users and the backend.

Requirements-

• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.

Additional information-

Job type- Full time- in office

Minimum experience- 1 year

We have an opening for Sr Lead Software Engineer -Full / Mern Stack Developer.

Responsibilities :

• Responsible for writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Understanding of performance testing and optimization techniques

Requirements

• Should have the ability to translate Wireframes and PSD Designs into functional web apps using HTML5, React , Node.js, and Mongo.
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• Architect scalable web architectures
• Must have proven experience in front ( Rect.js)& back-end development (Node.js)
• Work in a cross-functional team to deliver a complete user experience
• Must know MongoDB, Express, Node.js, & React., Typescript, CSS, HTML, Bootstrap
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• Must have the ability to wear many hats and learn new technologies quickly
• Candidate must have good Knowledge of Node Debugging
• Understanding & proficiency in REST APIs.
• Should know Git Repository and Jira.
• Integration of data storage solutions [RDBMS, NoSQL DB]

Qualifications

Having Expereince in MongoDB - Document DataBase,

Node.js —Express(.js) web framework -Backend

React(.js) — a client-side JavaScript framework along with Bootstrap , HTML5, CSS3 - Frontend

Education : B Tech , BCA or Equivalent

Relevant Experience : 3 to 9 years : Full Stack developer

Preferred Candidate : Immediate Joiner

Location: Kolkata only ( Onsite).

Selected intern's day-to-day responsibilities include:

• Developing and executing marketing strategies that drive sales to business-to-business companies
• Research through web analytics and use keywords for global promotion and generating leads through digital means.
• Plan and execute all web, SEO/SEM, database marketing, email and social media.
• Performing market analysis and research on the latest trends.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identify critical conversion points and drop-off points and optimize user funnels.
• Measure and report the performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
• Update information on our website to boost rankings.
• Researching and evaluating competitor marketing and digital content.
• Brainstorm new and creative growth strategies through digital marketing.
• Plan, execute, and measure experiments and conversion tests.

Responsibilities

• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

• Work experience as a Python Developer
• Expertise in at least one popular Python framework (like Django, Flask or Rest Frameworks)
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field