Job Title: Hotel Operations Executive
Location: Gurgaon (Sector 32)
Shifts: Rotational
Requirements:
1+ years of experience in hotel reservations, operations, or customer service.
Strong communication, coordination, and problem-solving skills.
Familiarity with OTA systems is a plus.
Job Summary:
EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.
Key Responsibilities:
Handle post-booking queries, changes, and cancellations.
Coordinate with hotels for confirmations and issue resolution.
Support customers via calls, emails, and chats.
Manage escalations, refunds, and payment discrepancies.
Maintain accurate booking records and streamline processes.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
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About Vijay Sales
Vijay Sales is India’s leading consumer electronics retailer with 180+ stores nationwide and a growing e-commerce presence. Our website, built on Adobe Commerce (Magento 2), powers millions of visits and transactions each year, serving as a key enabler of our omnichannel customer experience.
We are looking for Magento Backend Developers to build and enhance our e-commerce engine, ensuring reliability, scalability, and seamless integrations with our enterprise systems.
🔹 Key Responsibilities
- Develop, customize, and maintain Magento 2 backend modules in Adobe Commerce.
- Build and optimize checkout flows, order management, promotions, and loyalty programs.
- Integrate Magento with ERP, CRM, OMS, WMS, and payment gateways.
- Develop and consume APIs (REST, GraphQL) for internal and external services.
- Implement caching, indexing, and performance optimization techniques (Redis).
- Ensure high availability and reliability of backend systems, especially during peak sales events.
- Collaborate with frontend developers, product managers, and QA to deliver seamless customer experiences.
- Ensure compliance with PCI DSS, security, and data protection standards.
🔹 Requirements
- Strong experience with Magento 2.x backend development.
- Expertise in PHP 7/8, MySQL, OOPs, MVC frameworks.
- Experience in building custom modules, service contracts, plugins, and observers.
- Strong knowledge of APIs (REST, GraphQL) and third-party integrations.
- Experience with payment gateway integration (Razorpay, PayU, Stripe, Adyen, etc.).
- Understanding of caching, indexing, async queues, ElasticSearch.
- Magento certification is a plus.
Data AnalyticsJob Description:
As a Lead Zoho Trainer, you will play a key role in developing a highly skilled internal talent pool by conducting comprehensive Zoho application training programs. You will be responsible for designing, implementing, and continuously improving learning curricula that enhance employees' expertise in Zoho CRM, Analytics, Creator, Desk, Projects, and other related Zoho applications.
Key Responsibilities:
- Design and develop structured training modules and content for various Zoho applications.
- Conduct regular training sessions (virtual & on-site) for internal employees, ensuring practical understanding and proficiency.
- Maintain updated knowledge of Zoho suite advancements, regularly revising training materials.
- Monitor trainee performance, provide feedback, and conduct assessments to ensure skill development aligns with organizational objectives.
- Mentor and guide junior trainers, building a strong internal training team.
- Collaborate with Project Managers, Implementation Consultants, and Developers to identify training gaps and develop tailored learning solutions.
- Generate reports and insights on training effectiveness and suggest continuous improvements.
Skills & Qualifications Required:
- Minimum 3–5 years of experience as a Zoho Trainer, Consultant, or Implementation Specialist.
- Expertise across multiple Zoho applications (CRM, Creator, Analytics, Projects, Desk, etc.).
- Certified Zoho trainer or equivalent professional certification preferred.
- Strong presentation, communication, and interpersonal skills.
- Excellent problem-solving skills and ability to explain complex processes in simple terms.
- Ability to independently develop effective training material using digital learning tools.
- Prior experience mentoring or leading teams is highly desirable.
Educational Qualification:
- Bachelor's degree in IT, Computer Science, Engineering, Business Administration, or related fields.
- Zoho certification (desirable).
Why Join Us:
- Competitive remuneration and benefits.
- Continuous learning & professional development opportunities.
- Collaborative and supportive work culture.
- Opportunity to influence and shape talent capabilities within a growing service organization.
Java
Python- Strong CS fundamentals in OOD, DS, Algorithms and Problem Solving for a wide variety of problem spaces and technologies
- Expert coder in any modern language such as Java, Golang or Scala.
- Experience in working with Product and Engineering leaders to drive and implement platform and product vision.
- Ability to leverage deep and wide knowledge of technology stack to recommend appropriate architecture and design solutions, and provide technical leadership to a team of rock star Software Engineers.
- Can translate the impact of design choices on non-functional attributes like scalability, performance, availability and security.
- Experience in providing leadership, career guidance, performance management, prioritization and personnel management for minimum team size of 10.
- Experience creating large-scale, multi-tiered, distributed web applications with databases, and designing web services, APIs, data models and schemas, using SQL or NoSQL.
- Experience with Cloud environments, such as AWS.
- Comfortable in Windows and Linux environments.
- Comfortable with different data storage solutions such as Postgres, Oracle, SQL Server, ElasticSearch, SQL, Hadoop, or MongoDB.
- Experience delivering high quality software following continuous delivery and using code quality tools (JIRA, GitHub, Jenkin, Hudson, Sonar, PMD, Checkstyle, Findbugs, and Fortify etc.)
- Worked in Agile environments previously.
- Good command of development metrics, methodologies and tools.
- Will ensure timely and frequent delivery of high quality software, while adapting technical decisions to the immediate needs of the business.
- Good analytical, problem-solving and troubleshooting skills.
- Can drive adoption of best practices across the Software Engineering Lifecycle, including reviews, source control, build processes, continuous integration and deployment.
Role and Responsibilities:
- Develop, implement and manage our social media strategy. Work with brand to create and implement social media strategies monthly/weekly. Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives
- Define most important social media KPIs
- Manage and oversee social media content.
- Measure the success of every social media campaign. Oversee day-to-day management of campaigns and ensure brand consistency. Ensure brand consistency in copy through tone, voice and terminology
- Stay up to date with latest social media best practices and technologies – strategy and execution of ORM across company’s social media platforms.
- Use social media marketing tools
- Work with copywriters and designers to ensure content is informative and appealing
- Collaborate with Marketing, Sales and Product Development teams
- Communicate with industry professionals and influencers via social media to create a strong network
- Facilitate scaling brand and company awareness through various social media channels
- Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
- Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn
- Ensure progress on all platforms by using analytical tools such as Google Analytics and others
Requirement and Qualification:
- Minimum 5 years of experience as a Social Media Specialist or similar role
- Bachelor's degree in business, marketing, journalism, public relations or related field
- Social Media Strategist using social media for brand awareness and impressions
- Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
- Understanding of SEO and web traffic metrics
- Experience with doing audience and buyer persona research
- Good understanding of social media KPIs
- Familiarity with web design and publishing
- Excellent multitasking skills
- Great leadership skills
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal, presentation and communication skills
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.
Requirements:
- Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
- Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
- Design, create and manage applications, and software integration/migration deployments.
- Implementation services are delivered within scope or manage any changes in project scope, plans.
- Identify potential issues and collaborate with leadership when needed, to develop contingency
- Working with other departments and personnel to ensure information on customer needs are communicated.
- Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
- Assist in Educational webinars, workshops, and more.
- Staying up to date with product features and releases.
- Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
- Updates customer journey playbooks.
- Demonstrate technical acumen to convert plans into workable solutions.
- Communicate a passion for customer success with a team player attitude.
- Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
- Conduct analysis of approved customer content and create a transition plan or migration plan.
- Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
- Responsible for driving consulting milestones and achieving the agreed-upon implementation
- schedule.
- Provide guidance to customers to address critical and/or outstanding issues impacting the
- successful Implementation.
- Actively lead the consulting engagement throughout the implementation.
- Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
- Handle basic support requests during the implementation phase.
- Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
- Always looking for ways to improve our onboarding delivery.
- Maintain product knowledge and consistent education.
- Cross-training with other success functions.
- Other duties may be assigned and/or modified as business needs change
Responsibilities:
- Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
- 2-3 years of experience using HighLevel or other similar vertical solutions.
- Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
- Strong understanding and proficiency in software solutions and professional service offerings.
- 2+ years of customer consulting work experience preferred.
- 2+ years of marketing experience is a plus!
- Strong verbal and written communication skills.
- IT technical skills and platform integrations.
- Experience in managing a diverse group and training each according to company standards.
- Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
- Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
- Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
- Strong analytical and organizational skills with superior attention to detail.
- Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
- Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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3+ years of experience of Workday FINS configuration experience, across 2+ Workday modules and
2+ deployments
Key responsibilities
Lead and support with design/requirements workshops
Confident in configuring workday with the ability to reference Workday Community for
clarity
Excellent problem solver
Ability to create effort estimates based on requirements
Wants to master additional modules of Workday
Support and mentor junior resource based in Portugal/UK
Achieve a high level of utilisation
Be consultative in their customer approach
Digital marketing encompasses various roles and responsibilities, including:
1. Digital Strategist: Developing comprehensive digital marketing strategies aligned with business goals.
2. Content Creation: Crafting engaging content for websites, social media, emails, and other digital channels.
3. SEO Specialist: Optimizing online content to improve search engine rankings and visibility.
4. Social Media Manager: Managing and executing social media campaigns across platforms.
5. Email Marketing Specialist: Creating and executing email campaigns to nurture leads and engage audiences.
6. PPC Specialist: Managing pay-per-click advertising campaigns on platforms like Google Ads.
7. Analytics and Data Analyst: Analyzing digital marketing metrics to measure campaign performance and derive insights.
8. Web Developer/Designer: Ensuring the website is user-friendly, aesthetically pleasing, and optimized for conversions.
9. Digital Advertising Manager: Overseeing online advertising efforts, including display ads and social media ads.
10. CRM Manager: Utilizing customer relationship management tools to optimize customer interactions and retention.
11. Influencer Marketing Coordinator: Collaborating with influencers to promote products or services.
12. Video Marketing Specialist: Creating and optimizing video content for digital platforms.
13. Mobile Marketing Specialist: online sales platforms.
15. Brand Manager: Ensuring consistent brand representation across all digital channels. These roles work together to create a cohesive and effective digital marketing strategy.
iOS App Development
Android DevelopmentJob Description
Product Designer
Bon Appétit and Epicurious are seeking a Product Designer to design and launch new native mobile apps to help home cooks find the perfect recipe.
In this role, you’ll create and iterate on features that define and enrich the experience of Bon Appetit & Epicurious readers on its mobile platforms. You’ll introduce our readers and subscribers to our incredible range of recipes and guides and work out the way we allow users to find the perfect recipe.
As a member of the Product Design team, you will partner closely with UX writers and researchers, as well as cross-functional product, engineering, marketing, and editorial teams, to solve complex problems while exploring new approaches that delight existing readers and grow our subscription business. As the brands create digital experiences focussed on enabling users to find the perfect recipe you will help us create products that delight and inspire readers and communicate the established voice of the brands.
This role will report to Bon Appétit and Epicurious’s Product Design Lead, who oversees the user experience across all of our digital products, and will coördinate with the Mobile team based in India, as well as the Art and Interactive departments within editorial and the global Condé Nast Product Design team.
What you’ll do
You will focus on creating thoughtful design improvements to how we help users log into our products and manage accounts.
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Work with the design lead, product manager, and engineers to craft user-focused solutions for our native apps to enable users to find the perfect recipe
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Demonstrate strong ability to effectively communicate ideas and project statuses
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Ensure all designs are pixel-perfect and adhere to our design system’s standards.
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Simplify complex flows so they are easily understandable for users
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Partner with teammates in across the USA and Europe
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Research and share relevant UX best practices and competitor products to keep our products competitive
About you
As a designer, you’re excited about problem-solving and expanding your craft. You have a passion for how people use digital products and experiences, and are eager to deepen your expertise.
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A portfolio of thoughtful work encompassing user experience and visual design and demonstrating holistic thinking
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Solid product design execution skills; experience launching real mobile and web products a plus
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Understanding of current web technology capabilities and limitations (HTML/CSS/jquery)
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Experience prototyping, iterating, and refining design solutions based on user feedback
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Familiarity with design research methods and how user insights/behaviors inform design decisions and strategies
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Experience creating design artifacts (user journeys, wireframes, functional specs) to communicate your ideas to others
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Awareness of existing UX + visual design systems and a desire to learn more about them
As a member of the product and technology group, you’re a solid contributor and an enthusiastic collaborator with engineers, product managers, designers, and team leaders.
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Able to create design solutions based on specific product requirements; plus an interest in shaping requirements
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Flexible working style; comfortable with a collaborative and iterative design process and working closely with engineers to ensure pixel-perfect implementation
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Some experience presenting design work to others, strong articulation and speaking skills
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A holistic approach to problem-solving; visual thinker and rapid synthesizer of information
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Humble with a willingness to jump into solving any problem
As a teammate, you show a desire to learn, share, and proactively improve things around you.
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Ability to establish a perspective and articulate your thinking behind design decisions
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Experience providing and receiving critique; works with feedback gracefully and productively
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Proactive style; ability to take direction from other team members while also showing initiative
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Excitement about the design community at large as we increase the visibility of Condé Nast’s growing capabilities across the organization
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An interest in driving the future of storytelling which will help frame the larger context we are working within, including the nature of an advertising-driven and subscription products
About Conde Nast
Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, and many others. The company's award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month.
The company is headquartered in London and New York and operates in 32 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Russia, Spain, Taiwan, the U.K. and the U.S, with local license partners across the globe.
About Condé Nast Product and Technology
Our mission is to empower our brands such as Vogue, GQ, Allure, Glamour, AD, Conde Nast Traveler for business and creative success by creating the next-generation suite of content publishing, membership and commerce experiences. We are a group of designers, product managers, engineers, strategists, and researchers dedicated to building innovative, user-centric products.
About Our Design Team
We are a team of experience-designers with expertise in visual design, UX, interaction design, and research. We partner closely with editorial, product management, engineering, and business partners to strategize, design, and launch effective and beautiful digital products. We believe that a well-formed design culture is essential to delivering excellent products.
2.collaborate closely with other team members and departments execute all levels of testing (System, Integration, and Regression)
3.Design and develop automation scripts when needed Detect and track software defects and inconsistencies Provide timely solutions Apply quality engineering principals throughout the Agile product lifecycle Provide support and documentation.
Java
Javascript
React.js
Angular (2+)
AngularJS (1.x)Skillsets-front end/ backend
exp range - 3 + years
salary-best in industry
notice period - Currently serving notice period (Immediate joiners are preferred)
location- remote work
job type -permanent role
it is full time and totally remote based
Note: For the interview 3 rounds are there -technical round, manager/client round, hr round
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon