Service Desk Engineer

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Brand Strategist - Brand Consultancy Team

Experience Level: 3+ Years

Location: Bangalore, Karnataka (On-site)

Job Overview: Are you a creative wordsmith with a passion for crafting engaging, informative, and long-form content? Our website team is seeking a talented Content Writer with 2-3 years of experience to join our dynamic and growing organization. In this role, you will be responsible for producing high-quality articles, blog posts, and web content that captivate our audience, drive organic track, and elevate our online presence.

Roles and Responsibilities:

● Define, plan, and execute brand research - primary and secondary.

● Plan & Conduct primary research by way of interviews, site visits, focus groups, etc.

● Plan & Conduct secondary research by way of brand audits and SWOT analyses to assess

strengths, weaknesses, opportunities, and threats.

● Develop brand positioning statements and value propositions that differentiate the company in the marketplace.

● Collaborate with creative teams to develop compelling visual assets, marketing collateral, and brand campaigns.

● Present brand strategies, recommendations, and campaigns

● Stay updated on industry trends, consumer preferences, and emerging technologies to recommend innovative brand strategies and tactics.

Qualifications:

● Bachelor’s degree in Marketing, Communications, or a related field.

● Demonstrable experience as a Brand Strategist, Brand Manager, or similar role with a minimum of 4-5 years in brand development and management.

● Experience in developing and launching successful brand campaigns.

● Strong analytical skills and ability to interpret data, consumer insights, and market research findings.

● Creative thinker with a strategic mindset and a strong understanding of brand identity and positioning.

● Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively.

● Strong leadership and management skills.

● Ability to prioritise and manage multiple projects and deadlines in a fast-paced environment.

● Proficiency in branding tools and software, as well as Google Workspace and project management tools.

Objectives of this role:

● Developing and implementing comprehensive brand strategies that align with the company’s objectives and target audience preferences.

● Conducting branding focused market research and analysis to identify trends, competitive insights, including conducting primary research to understand consumer behaviours that inform brand positioning.

● Defining brand elements, including brand architecture, messaging, value proposition, positioning, tagline, voice, and tone, to ensure consistency across all channels.

● Aiding design & content teams in properly understanding and implementing finalised strategies

● Collaborating with cross-functional teams, including marketing, PR, and web to integrate brand strategies into ongoing initiatives.

● Project ownership, coordination, and client management on key accounts.

Requesting you all to please attach your portfolios to the resume while applying, Profiles without portfolios will not be reviewed.

Job Title : Senior Sales Leader – Cloud Solutions

Location : Gurugram (On-site)

Job Type : Full-time

About the Role :

We are seeking a strategic and experienced sales leader with 5+ years in the Cloud industry. The role involves driving business growth, leading sales strategies, managing client relationships (including CXOs), and delivering cloud-based digital transformation solutions.

Mandatory Skills :

Cloud Sales, Cloud Architecture, Digital Transformation, Enterprise Solution Design, CXO-Level Engagement, Strategic Partnerships (OEMs/ISVs/SIs), Team Leadership, Excellent Communication & Presentation Skills.

Key Responsibilities :

• Develop and execute cloud sales strategies to drive revenue.
• Build and manage high-performing sales and delivery teams.
• Engage with C-level clients as a trusted advisor on cloud and digital solutions.
• Collaborate with internal teams for seamless solution delivery.
• Identify innovation and digital transformation opportunities for clients.
• Build partnerships with OEMs, ISVs, SIs, and startups.
• Represent the company in industry events and thought leadership platforms.

Requirements :

• 5+ years of cloud sales and solution experience.
• Strong background in cloud architecture, digital transformation, and enterprise solutions.
• Proven success in CXO-level engagements and strategic selling.
• Excellent leadership, communication, and problem-solving skills.
• Bachelor’s degree (MBA preferred).

Sharepoint Developer

Job Description

• Meeting with the client and internal team to review website and application requirements.
• Setting up project completion timelines with client and tracking it to closure.
• Configuring the company SharePoint systems to specified requirements.
• Developing new web components using XML, .NET, SQL, and C#.
• Designing, coding, and implementing scalable applications.
• Extending SharePoint functionality with forms, web parts, and application technologies.
• Testing and debugging code, troubleshooting software issues.
• Reviewing website interface and software stability.
• Maintaining and updating SharePoint applications.
• Prepare Solution Design Documentation of projects.
• Providing systems training to staff and customers.

• Reporting - Dashboard, Growth Report, All Project Reports MTD, QTD, YTD wise
• Collect the Data from Project Team to analyze it daily or monthly basis
• Expertise in MS Office and Report Generation
• Work very closely with teams across delivery locations and client
• SharePoint and VBA skills
• To be willing to work in US shifts
• Perform requisite MIS (Count sheets, internal & external reporting)
• Adhere to reasonable operational requests from the management
• Expert in managing new SharePoint sites with approval workflow and maintenance of the existing sites.
• High-level coding skills.
• Ability to solve complex software issues.
• Detail orientated.
• Self-motivated.

About HighLevel

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Customers

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors. Scale at HighLevel: We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases. About the

Team

Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success

About the Role

● You will lead and mentor a team of engineers, fostering a culture of collaboration, innovation, and continuous improvement.

● You will architect, develop, and optimize scalable solutions using Google Cloud Platform services (or equivalent platforms like AWS), including Pub/Sub, Cloud Tasks, GKE (Kubernetes), and autoscaling mechanisms.

● You will also drive frontend development initiatives using Vue or React, focusing on performance optimization and, if applicable, module federation.

● You will design and optimize database structures and queries, focusing on MongoDB and Firestore, to ensure high performance and scalability.

● You will build and scale platform infrastructure in dynamic, fast-paced environments, ensuring reliability, security, and cost-effectiveness.

● You will collaborate with cross-functional teams to define technical requirements and deliver impactful solutions.

● You will solve complex technical problems, especially under pressure, with a methodical and analytical approach.

● You will stay updated on industry trends and best practices, integrating them into the team's workflows and architectures. Required

Qualifications

● 5+ years of experience in software engineering, with at least 1 year in a leadership role.

● Expertise in Google Cloud Platform services (or equivalent), including hands-on experience with Pub/Sub, Cloud Tasks, Kubernetes (GKE), and autoscaling strategies.

● Strong proficiency in modern frontend frameworks like Vue or React, with a deep understanding of frontend optimization techniques; knowledge of module federation is a plus.

● Advanced knowledge of databases, particularly MongoDB and Firestore, with proven experience in performance optimization.

● Demonstrated success in building and scaling platform infrastructure in high-growth or fast-paced environments.

● Strong analytical and problem-solving skills, with the ability to perform effectively under pressure.

● Comprehensive understanding of system architecture and cloud practices.

● Excellent communication and leadership skills, with a track record of mentoring and developing engineering teams.

Job Title: Primary Design Engineer

Experience: 2-4 years

Salary: 12-15 LPA

Location: Bangalore (BTM 1st Stage)

Working Days: Monday to Friday

No. of Positions: 2

Role Summary

The Primary Design Engineer will perform engineering activities to design primary electrical systems/equipment within the HV/EHV electricity grid, switchgears and power plants. This role involves ensuring that projects are executed in accordance with company procedures, contract specifications, and schedule commitments while adhering to international and local quality standards.

Responsibilities include needs analysis, primary system design, conducting site surveys, creation

of the technical documentations and taking the necessary responsibilities as a project design team

member. The role requires collaboration with internal teams, external vendors, and end customers

to ensure seamless integration and functionality of electrical design solutions.

Desired Experience

• A minimum of 2 years of hands-on experience with specific focus in HV/EHV substations, powerplants and switchgears.
• Prior experience working with utilities in the UK or Europe, providing familiarity with regional regulations and operational practices, which is advantageous for immediate deployment to assignments.
• Knowledge of design tools like AutoCAD for SLD’s, layouts, sectional views, cable schedules, earthing systems.
• Proficiency in primary equipment sizing such as Aux. TR, Diesel Gen, cable etc.
• Familiarity with factory and site acceptance tests from design to approval phase.
• Good communication skills with leadership qualities for team working culture, ability to generate techno economic reports with apt writing skills.

Key Responsibilities

• Develop and design primary systems for HV/EHV substations and power plants, ensuring reliable operation.
• Prepare the technical design documents, including general arrangement drawing, layouts, single line diagrams, sectional views, panel arrangements, cable schedules , earthing systems and technical specifications.
• Carry out site surveys, collection of the information of the current situation of the existing substations or power plants.
• Present the technical design of the primary system drawings, detailed specification etc. with the customers and stakeholders for approval.
• Possess sufficient knowledge and/or experience to work safely in an HV/EHV substation, adhering to HSE regulations and industry standards such as OSHA or equivalent guidelines to mitigate risks and ensure compliance.
• Prepare load lists for auxiliary services such as AC distribution system, DC distribution system and UPS/Inverter distribution system.
• Possess familiarity with industry standards and codes such as IEC, IEEE, and local regulations.
• Demonstrate proficiency in analysis tools like ETAP, DIgSILENT PowerFactory, or similar software.
• Have substation, power plant and MV switchgear knowledge is mandatory.
• Possess knowledge of load flow analysis and power system.
• Possess knowledge of renewable energy integration, energy storage systems, and smart grid technologies.
• Calculate the equipment sizing such as transformer, diesel generator, cable etc.
• Provide technical support to site teams during construction works to ensure proper functionality within electricity grid.
• Ensure all engineering documentation such as basic design documents, system configurations, and standard operating procedures are accurate.
• Work closely with project managers, secondary design engineers, civil design engineers and other stakeholders to ensure seamless integration of primary systems/equipment.
• Be accountable for identifying the correct Point(s) of Work and protecting the Working Party or any Third Parties through the provision of Special Operating Conditions or Restrictions.
• Promote and enforces safe working environment by enforcing and supporting adequate HSE measures in all activities undertaken by himself & the team, follows ethics and compliances as per company guidelines.

Client Introduction:

We are a global knowledge enterprise driving energy and water industry transformation through innovative solutions. With a strong focus on sustainability, digitalization, and smart infrastructure, we collaborate with utilities, governments, and large enterprises to optimize performance and build a future-ready power network.

Employees: 1000+

Countries: 10

Job Type- Contract

Experience-7+

Job Title- UX Designer

Job Location- Bangalore

Job Mode- Work From Office

XD: (2 Solution designers):

We would be looking for working on e-invoicing and another one for e-reporting. The only difference in the job description would be:

e-invoicing: Prior experience and knowledge of e-invoicing legislations and market advances in the EU, common market formats and mapping for EDIs and similar domains a plus

e-reporting: Prior experience and knowledge of e-Reporting legislations and market advances in the EU and tax compliance domains a plus

Job Description:

As a senior solution designer, you would be responsible for:

•             Taking roadmap items through discovery and definition activities, transforming them into ready-for-development solutions

•             Overall user experience of the services and solution we deliver, not just at a UI level but holistically

•             Design decisions to help drive Sage’s strategy within your solution areas.

•             Representing the customer’s point of view and bring user empathy to the teams that helps create solutions that deliver good value to our customers.

•             Collaboration with our multiple products teams to ensure customer experience is seamless and unified across their journeys.

Your day-to-day activities would include:

•             Iterative, customer-centric exploration of problems and solutions.          

•             Understanding business goals and strategy, perform competitor analysis, understand business rules, legislation, and constraints via variety of analytical, creative and elicitation methods

•             Requirements definition and elaboration from various perspectives, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product.

•             Applying design thinking to determine the best solution. Designing solutions and services that are channel agnostic and can be adopted by multiple products and third parties.

•             Designing, testing and agreeing both concept and detailed designs with customers and stakeholders. Working closely with our experience designers to conceptualize and prototype solutions..

•             Communicating complex ideas, requirements, and solutions clearly, articulately, and effectively, using the most appropriate tools and methods.

•             Discovering and defining business rules, logic and constraints.

•             Working with architects and engineers to design usable APIs

•             Collaborating on the product roadmap and represent customer experience view.

•             Working closely with our development teams and associated products to ensure seamless delivery and adoption. 

•             Monitoring and continuously improving our services and solution for better user experience and adoption

Our Mission

Mercari is a Japan-based company with the mission of “create value in a global marketplace where anyone can buy & sell.” Having continuously worked toward this goal since our founding in 2013, we are now transforming from a startup into a global player. While this transformation brings its own specific set of challenges, we believe that solving them one after another will allow us to fully achieve our mission. Are you interested in working together to take on these exciting challenges?

Our Culture

To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the “Mercari Culture Doc,” which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture.

Work Responsibilities

• Native Android app development for Mercari and group companies' apps
• The development environment is as follows.
• Development language: Kotlin
• Development environment: Android Studio
• Build tool: Gradle
• CI/CD： CircleCI
• Others: GitHub, Firebase, Slack, Figma, JIRA, Confluence

Minimum Requirements

• Shared understanding and belief in Mercari Group mission and values
• At least 3 years of experience developing native Android applications with Kotlin Developing, operating, making decisions when selecting technology, and continuous improvement of large-scale product codebases
• Ability to design and develop with performance and scalability in mind
• Extensive knowledge of object-oriented software development, networking, memory management, and software testing
• Good communication and interpersonal skills with the ability to collaborate with multiple stakeholders
• Familiarity with architecture frameworks like MVVM, MVP, declarative UI, or similar architectures

Preferred Requirements

• Experience using and installing Jetpack functions such as Android Architecture Components
• Understanding of UI development
• Familiarity with Agile methodologies like Scrum, Kanban, etc
• Experience in iOS or web development
• OSS contribution experience/familiarity with the OSS community
• Customer-centric product development in E-commerce/Fintech
• Working in multi-cultural and diverse teams
• Team Leadership experience

Working Conditions

Employment Status

Full-time

Office

Bangalore

• Hybrid Workstyle

Work Hours

• Full flextime (no core time)
• *Does not apply to all positions

• Degree in Computer Science (BS/MS), related technical field or equivalent practical experience
• 8+ years of industry experience in product development
• Experience in coaching and mentoring team members
• Must own a specific component of the product. Gathering requirements by working with product management. Working closely with development managers in defining external product interfaces
• Must have excellent written and verbal communication skills. Must articulate various design approaches and design decisions clearly - within the team and across the teams.
• Must work with QA engineers to devise proper test constructs - unit testing and integration tests.

We’re looking for a talented application developer to spearhead our application development process and support the maintenance of our existing apps.

Desired Skills:

· Proven working experience in iOS app development

· Collaborate with a team to define, design, and ship new features

· Identify and correct bottlenecks and fix bugs

· Help maintain code quality, organization, and automatization Skills

· Proficient with Swift, Swift UI, XML, Core Java, Spring Boot

· Experience with iOS frameworks, offline storage, threading, and performance tuning

Location: Chennai

Experience: 3 to 6 years