Service Desk Engineer

Job Title: Junior Accounts Executive

Location: Kalyan, Mumbai

CTC: Up to ₹3.0 LPA

Experience: 1 – 2 years

Job Summary

We are seeking a proactive Junior Accounts Executive to support accounting

operations, MIS reporting, and project financial tracking. The role involves handling daily

accounting tasks, monitoring project expenses, and ensuring proper documentation and

compliance.

Key Responsibilities

 Prepare and maintain MIS reports on a regular basis

 Pass Tally entries (purchase, sales, journal, payments, receipts)

 Track and monitor project-wise expenses and payments

 Analyze and report Budget vs Actual expenses

 Perform document checking and verification

 Coordinate with CA for utilization certificates and financial documentation

 Prepare and maintain vouchers and proper filing system

 Conduct physical site visits/checking for verification when required

 Ensure statutory compliance and proper documentation

 Coordinate with internal teams for accounts and project updates

Required Skills & Qualifications

 Bachelor’s degree in Commerce (B.Com) or related field

 1 – 2 years of experience in accounting

 Working knowledge of Tally ERP

 Basic understanding of MIS reporting and budgeting

 Familiarity with statutory compliance requirements

 Good knowledge of MS Excel

 Strong attention to detail and organizational skills

Preferred Candidate Profile

 Willingness to visit project sites when required

 Good coordination and communication skills

 Ability to manage multiple tasks and deadlines

Why Join Us?

 Exposure to project-based accounting and MIS

 Opportunity to learn and grow in a dynamic environment

 Hands-on experience in compliance and financial tracking

Mactores is the agent-native AWS modernization firm. We ship modernization to production in weeks — data platforms migrated, applications refactored, AI agents running against real data. Our delivery is built on the agent platform built by our team, and executed by forward-deployed engineers who own outcomes end-to-end. Fixed-date commitments. Real production systems. Retired legacy.

We are an AWS Premier Tier Services Partner with the AWS Agentic AI Specialization, seven AWS Consulting Competencies (including Migration and Modernization, Data and Analytics, Machine Learning, and AI Services), and seventeen AWS Service Validations. Our named production customers include Synaptics, Flipboard, Poshmark, Tilia, KlearTrust, and Safaricom.

Most modernization work doesn't ship. Ours does. That's the job.

Mactores is looking for a Project Manager who will own the delivery, which means scope, timelines, budget, and the team's sprint execution — not just facilitation. The ideal candidate will run the daily, sprint, and client cadences for distributed engineering teams across India and three US timezones, translate fluently between engineering and business stakeholders, and push back on scope creep with data.

We are looking for a PM who gets things done — the person who personally removes blockers, drives escalations to closure, and makes sure no risk reaches the client as a surprise. 

Note: This role is not for you.

• If your default is to forward messages between the client and engineering.
• Your role has primarily been reporting/coordination without delivery or ownership.
• You have only facilitated agile ceremonies without driving delivery outcomes.
• Sprint ownership and execution were largely driven by a Business Analyst or Product Owner in your previous roles.

What you will do

• Build the project plan in Smartsheet from the Solutions Architect's scope of work — real dependencies, a defensible critical path, and sprint boundaries overlaid on the timeline.
• Track scope, hours, and budget in real time. Flag burn-rate risk early and push back on scope creep with numbers, not gut feel.
• Maintain a live risk register. Identify risks before they become issues, surface the right ones to the client at the right time, and drive mitigation actively.
• Maintain a live RAID log (Risks, Assumptions, Issues, Dependencies) along with an action tracker to ensure clear ownership, accountability, and timely closure.
• Run crisp daily stand-ups, sprint planning, and sprint retrospectives that produce decisions, not discussions.
• Remove sprint blockers personally. Chase the client-side data dependency, escalate the stuck cloud permission, redirect pulled resources — do not let "waiting on" sit in a log for days.
• Handle sprint-level risks in real time: reprioritize, descope, swap stories, or escalate before commitments slip.
• Keep trackers honest. Action items have owners and dates; delays are visible and followed up on time.
• Translate technical progress into business language for the customer, and business priorities into clear, estimable requirements for engineers.
• Facilitate internal and external architecture reviews across India and three US time zones; document decisions and circulate them the same day.
• Produce weekly customer status updates that a senior business leader can absorb in 90 seconds — RAG colors backed by evidence, not sentiment.
• Own customer escalations end-to-end and drive them to resolution. Communicate status, risks, and decisions needed — proactively, not reactively.
• Onboard engineers on customer systems, scope, process, deliverables, and documentation standards.
• Create kick-off presentations, project charters, and tracking mechanisms in collaboration with the customer.
• Maintain meeting notes, recorded calls, and a clean project documentation library.
• Review and approve timesheets and leaves; keep capacity planning and team calendar management accurate.
• Negotiate scope changes with data. Produce formal change requests with impact analysis — hours, timeline, trade-offs, options — before anyone commits the team to additional work.
• Drive sprint predictability using velocity planning and burndown tracking; ensure commitments are realistic and consistently met.
• Conduct backlog refinement sessions in collaboration with Principal Consultants or Technical Leads to ensure stories are clear, prioritized, and estimable.

What are we looking for

• 3+ years of delivery experience on cloud engineering or data engineering projects.
• 3+ years as a Project Manager working with customers in US timezones.
• Hands-on fluency with Smartsheet, Jira / Confluence, and Clockify — you can stand up the tooling on day one.
• Excellent written and spoken communication, facilitation, negotiation, and coaching skills; able to hold your ground with a skeptical client engineering director and coach a junior engineer in the same afternoon.
• Strong prioritization and problem-solving instincts. You make trade-offs explicit rather than quietly absorbing them.
• A demonstrable track record of driving outcomes — not just reporting on them.
• Demonstrated experience managing at least one fixed-bid project end-to-end, including scope change negotiation with clients. 
• Strong understanding of Agile delivery metrics such as velocity, burndown, and sprint predictability, and the ability to use them to drive execution.
• Comfortable operating in ambiguous, fast-changing environments where requirements evolve, and expected to bring structure proactively.

You will be preferred if you posses

• Experience managing Data Lake projects on AWS.
• Professional Scrum Master™ (PSM) certification.
• Managing Jira Projects certification.
• Smartsheet certification.

Associate/Sr. Associate

Roles & Responsibilities:

• Procurement contracts review and remediation for any changes due to GDPR, Schrems II, LIBOR etc.

• Contract negotiation support and outreach post remediation of impacted contracts

• Conduct contract risk review and gap analysis and identify potential impact

• Support the creation of commercial contracting like IT, ITES, IP, Data privacy, Hardware and Software purchase agreements, HR services, NDAs, SOW Review best practices and related materials (e.g. standard operating procedures, Playbooks and internal guidance);

• Relevant experience and expertise to handle routine queries associated with Framework Agreements, Outsourcing Agreements, Work Orders, Land Collaterals, Facility Letters, Personal Life Events, General Collaterals, etc for Software license/maintenance/support, Hardware purchase/support, Telecommunications, Technology services, Data centers, Cloud computing/SaaS, HR services, Commercial/customer propositions, Professional services (including consultancy), Utility services etc.

• Assist in identify contractual GAPS, administrative, Risk and Compliance Management of a contract once it’s signed off;

• Assist in implementation of these best practices and related materials (e.g. via training, mentoring, guidance), with the goal to improve commercial contracting standards both within the team and across the business over time;

• Providing hands-on support to the team with SOW reviews by providing quality control, monitoring adherence to corporate contracting policies, driving best practices, and with communications on reviews to business teams (including business team escalations);

• Advising on when issues need to be referred or escalated to colleagues in relevant teams such as Legal and providing support on these;

• Undertaking reviews directly for high profile, urgent and/or complex contract / SOWs (where applicable);

• Act as a facilitator between various support teams and business teams to resolve contract related queries;

• Enabling application of Contract Lifecycle Management tools and processes to reviewed/created contracts including Metrics, Allocation, Risk Tracking and Traceability;

• To align with the relevant teams to ensure compliance with other practices and processes including extracting key contractual obligations in the contract as per the defined SOPs;

• Ensure negotiated documents are streamlined to provide appropriate credit and legal protection to clients;

• Involve in legal research projects from time to time;

• Assist the wider group within the firm in standardizing documentation process for various regions thereby establishing best practices;

• Addressing queries (raised by internal stakeholders);

• Analyzing and assessing business processes, identifying issues and proposing pragmatic solutions while possessing a strong legal and business judgement;

• Possess a keen eye for detail and be able to capture critical data to be recorded into various systems.

Requirements:

• Educational Qualification: LL.B

• Experience: Essential 2 to 6 years preferably in IT / ITES / KPO / Banks/Inhouse counsel/ corporate counsel working on contracts

• Sound legal knowledge of law and good understanding of commercial and legal aspects of contracts.

• Should be able to draft, negotiate and conduct gap and risk analysis of customer as well as supplier contracts.

• Competence in broad range of banking and business laws

• Should be a great team player with people skills who can effectively and efficiently collaborate and build relationship with business clients at all level throughout

• Excellent communication and interpersonal abilities.

• Proficient computer skills

About the Role:

We are hiring a Senior Frontend Engineer to build high-performance, scalable, and visually refined web applications. This is a hands-on engineering role focused on architecture, performance, and crafting exceptional user experiences.

You will work closely with design, product, and backend teams to build robust frontend systems, define engineering standards, and ship production-grade features that scale.

Responsibilities:

- Build scalable, modular frontend applications using React, Next.js, and TypeScript

- Architect component-driven UI systems and reusable design libraries

- Implement robust state management using Redux, Zustand, or similar

- Optimize Core Web Vitals, performance, and accessibility (WCAG)

- Translate Figma/design specs into pixel-perfect, production-grade interfaces

- Improve build systems, CI/CD pipelines, and developer tooling

- Implement testing strategies — unit, integration, and E2E (Jest, Cypress, Playwright)

- Mentor junior engineers and define engineering standards

- Collaborate with backend teams to design API contracts and integrations

Must Have:

- 5+ years of experience in frontend engineering

- Strong expertise in JavaScript/TypeScript and React/Next.js

- Experience building scalable frontend architecture from scratch

- Deep understanding of browser rendering, performance, and optimization

- Strong grasp of responsive design and accessibility best practices

- Experience with state management — Redux, Zustand, or similar

- Ability to write clean, maintainable, production-ready code

Good to Have:

- Experience building design systems or component libraries

- Familiarity with SSR/SSG and performance-driven architectures

- Experience with micro-frontends or large-scale frontend systems

- Exposure to cloud deployment workflows and frontend observability

- Three.js or WebGL experience

Tech Stack:

JavaScript / TypeScript · React · Next.js · Tailwind · Redux / Zustand · Webpack / Vite · Jest · Cypress · Playwright · GraphQL · REST APIs

Work Details:

- Location: HSR Layout, Bengaluru (Work from Office)

- Working Days: 6 days/week (Mon-Fri WFO, Sat WFH)

- Employment Type: Full-time

Compensation:

- Competitive salary

- Stock options with 4-year vesting

- Performance-based incentives

To Apply:

Share your resume, GitHub profile, portfolio or live product links, and a short note on a challenging frontend problem you solved.

Mandatory (Experience 1) – Must have 5+ years of hands-on experience in Information Security, with a primary focus on cloud security across AWS, Azure, and GCP environments.

Mandatory (Experience 2) – Must have strong practical experience working with Cloud Security Posture Management (CSPM) tools such as Prisma Cloud, Wiz, or Orca along with SIEM / IDS / IPS platforms

Mandatory (Experience 3) – Must have proven experience in securing Kubernetes and containerized environments including image security,runtime protection, RBAC, and network policies.

Mandatory (Experience 4) – Must have hands-on experience integrating security within CI/CD pipelines using tools such as Snyk, GitHub Advanced Security,or equivalent security scanning solutions.

Mandatory (Experience 5) – Must have solid understanding of core security domains including network security, encryption, identity and access management key management, and security governance including cloud-native security services like GuardDuty, Azure Security Center etc

Mandatory (Experience 6) – Must have practical experience with Application Security Testing tools including SAST, DAST, and SCA in real production environments

Mandatory (Experience 7) – Must have hands-on experience with security monitoring, incident response, alert investigation, root-cause analysis (RCA), and managing VAPT / penetration testing activities

Mandatory (Experience 8) – Must have experience securing infrastructure-as-code and cloud deployments using Terraform, CloudFormation, ARM, Docker, and Kubernetes

Mandatory (Core Skill) – Must have working knowledge of globally recognized security frameworks and standards such as ISO 27001, NIST, and CIS with exposure to SOC2, GDPR, or HIPAA compliance environments

We're seeking a Software Development Engineer in Test (SDET) to ensure product feature quality through meticulous test design, automation, and result analysis. Collaborate closely with developers to optimize test coverage, resolve bugs, and streamline project delivery.

Responsibilities:

Ensure the quality of product feature development.

Test Design: Understand the necessary functionalities and implementation strategies for straightforward feature development. Inspect code changes, identify key test scenarios and impact areas, and create a thorough test plan.

Test Automation: Work with developers to build reusable test scripts. Review unit/functional test scripts, and aim to maximize test coverage to minimize manual testing, using Python.

Test Execution and Analysis: Monitor test results and identify areas lacking in test coverage. Address these areas by creating additional test scripts and deliver transparent test metrics to the team.

Support & Bug Fixes: Handle issues reported by customers and aid in bug resolution.

Collaboration: Participate in project planning and execution with the team for efficient project delivery.

Requirements:

A Bachelor's degree in computer science, IT, engineering, or a related field, with a genuine interest in software quality assurance, issue detection, and analysis.

2-5 years of solid experience in software testing, with a focus on automation. Proficiency in using a defect tracking system, Code repositories & IDEs.

A good grasp of programming languages like Python/Java/Javascript. Must be able to understand and write code.

Familiarity with testing frameworks (e.g., Selenium, Appium, JUnit).

Good team player with a proactive approach to continuous learning.

Sound understanding of the Agile software development methodology.

Experience in a SaaS-based product company or a fast-paced startup environment is a plus.

Company Overview

Engagedly Inc. is a fast-paced global software product organization. We make a difference to our clients by ensuring their workforce is meaningfully engaged. This niche space is attracting attention from candidates who love challenges and want to learn new things every day.

The Opportunity

‘Your success is our success! We’re looking for passionate, energetic and enthusiastic individuals who dream to be key drivers of success by directly impacting the organization’s sales & revenue growth. As an Associate - Business Development, you will operate to generate leads and interact closely with clients in the North American geography.

The Responsibilities - What will I be doing?

● Learn & understand our products, their purpose and our clients.

● Envisage plans and creatively chalk methodologies to reach out to prospective clients.

● Research prospective companies/leads, nurture and engage with them to build a potential sales

pipeline.

● Engage with the prospects via multiple outbound channels such as cold emails, cold calls,

LinkedIn and leveraging other social media channels.

● Build on qualified opportunities

The Requirements - What Skills do I Need?

● 0-1 year of proven experience in B2B sales, preferably at an Internet StartUp or SaaS Industry.

Freshers too can apply. As a fresher, you will be provided on-the-job training.

● Ability to challenge and chase goals and yet have fun at work.

● Entrepreneurial drive—you thrive being part of a small team, rapidly iterating on your approach

to unlocking opportunities,and getting your hands dirty to sell.

● Demonstration of intellect, drive, executive presence, sales acumen with an urge to succeed.

● A positive and energetic phone presence that inspires prospects to take the next step.

● Savvy with LinkedIn Sales Navigator and CRM tools.

● Experience working in a SaaS (Software as a Service) company would be an added advantage.

Why should I join Engagedly?

● You specialize in the domain that's fast-picking pace and becoming a need for many organizations

today.

● Work independently with your chosen methods to drive results

● Phenomenal learning experience with guaranteed self-development & growth.

● No dearth to growing within the business development track. Hence, you shape your career!

● A competitive compensation along with plentiful target-based incentives.

● Great people culture, work environment and freedom of space to set forth your fullest potential.

Shift Timings - 5.30 pm- 2.30 am IST

If this role sounds exciting, challenging and interesting, then we look forward to hearing from you.

All the best!

• Meaningful experience working on large, complex systems.
• Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process.
• Ability to identify with the goals of FullStack clients and dedicate yourself to delivering on the commitments you and your team make to them.
• An understanding of React Native best practices and a commitment to following them.
• Ability to work through new and difficult React Native issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of React Native applications.
• A positive mindset and can-do attitude.
• 2+ years of professional experience working with React Native.
•