
The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.
Project/Process:
- Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
- Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
- Record all End user transactions in Remedy ticketing tool.
- Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
- Responsible for maintaining SLA/KPI‘s for self.
- Responsible for providing quality deliverables and enhancing customer satisfaction
- Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
- Contribution to knowledge management by updating/creating the knowledge articles
- Adherence to security and compliance requirements
- Adherence to communication etiquettes
- Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
- Contribute to and participate proactively in knowledge sharing sessions
- Contribute to Continuous Improvement and Innovation plans (CII)
- Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
- Notify SME’s/Shift Leads in case of any challenges in the process.
- Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
- Notify the lead immediately in case of complaints and escalations
- Participate in Shift Huddles on daily basis and discuss technical/Process updates.

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Experience: Minimum 5 years in blockchain development
Blockchain Networks: Hyperledger Fabric, Stellar, Solana
Key Skills:
Proficiency in Golang with a minimum of 4 years of experience
Strong understanding of cryptography, resource optimization, and data clustering
Hands-on experience with NoSQL databases (CouchDB, Cassandra, or DynamoDB preferred)
Familiarity with CI/CD tools and processes (Docker, Kubernetes, Jenkins, GIT)
Project Knowledge:
Crypto Exchange platforms
Smart Contract Development
Tokenization and NFT projects
Key Responsibilities:
Design and develop blockchain-based solutions aligned with business needs
Develop and optimize smart contracts and decentralized applications
Collaborate with cross-functional teams to deliver high-quality solutions
Implement and ensure security best practices across blockchain solutions
Analyze and enhance blockchain network performance.

Technical Expertise
- Advanced proficiency in Python
- Expertise in Deep Learning Frameworks: PyTorch and TensorFlow
- Experience with Computer Vision Models:
- YOLO (Object Detection)
- UNet, Mask R-CNN (Segmentation)
- Deep SORT (Object Tracking)
Real-Time & Deployment Skills
- Real-time video analytics and inference optimization
- Model pipeline development using:
- Docker
- Git
- MLflow or similar tools
- Image processing proficiency: OpenCV, NumPy
- Deployment experience on Linux-based GPU systems and edge devices (Jetson Nano, Google Coral, etc.)
Professional Background
- Minimum 4+ years of experience in AI/ML, with a strong focus on Computer Vision and System-Level Design
- Educational qualification: B.E./B.Tech/M.Tech in Computer Science, Electrical Engineering, or a related field
- Strong project portfolio or experience in production-level deployments

Job Overview:
We’re looking for a proactive Full Stack Developer experienced in the MERN stack (MongoDB/RDBMS, Express.js, React.js, Node.js) to help us scale our core product. You’ll work closely with the product and design teams to build modern, responsive, and efficient web apps used by thousands of customers.
Responsibilities:
- Build dynamic, high-performance frontend interfaces using React.js.
- Design and implement backend services and APIs in Node.js and Express.
- Work with MongoDB/RDBMS to handle database operations and data modeling.
- Ensure cross-browser compatibility, mobile responsiveness, and fast performance.
- Manage deployments using tools like Heroku, Vercel, or Netlify.
- Participate in code reviews and Agile sprint meetings.
Skills Required:
- 3-5 years of experience in MERN stack development.
- Strong understanding of JavaScript (ES6+), HTML5, CSS3.
- Version control using Git.
- Exposure to DevOps or CI/CD pipelines is a bonus.
Job Type: Full-time
Work Location: In person
We are looking for an AI & Frontend Development Intern who is passionate about building user-friendly web interfaces and exploring how AI can transform design and development workflows. This is not a traditional frontend role, you’ll work at the intersection of AI tools and web development, experimenting, prototyping, and integrating AI into real-world applications.
If you’re curious, self-driven, and excited to merge creativity with cutting-edge tech, you’ll thrive here
.
What You’ll do:
- Work with AI-first coding tools (GitHub Copilot, Cursor, Codeium, etc.) to help create responsive and modern web pages.
- Use AI to guide you in writing clean and accessible code with web standards like HTML5, CSS, and JavaScript (ESNext).
- Experiment with AI-assisted design-to-code workflows (e.g., Figma AI → Tailwind) to quickly style and refine components.
- Rely on AI debugging support to identify and fix basic UI issues across browsers and devices.
- Collaborate with designers and teammates using AI-driven tools that make feedback, reviews, and teamwork smoother.
- Stay curious and explore how developers today use AI with modern learning and experimenting tools (like Vite, TypeScript, and Next.js) as you grow.
What we are looking for:
- AI Exploration & Experimentation:
- Research, test, and use emerging AI tools (e.g., ChatGPT, GitHub Copilot, Galileo AI, Framer, Lovable, Scade) that can enhance frontend development workflows.
- Rapidly adapt to new AI technologies to improve UI coding efficiency, component generation, and design-to-code translation.
- Use AI capabilities to generate and optimize HTML/CSS/JS code, create responsive layouts, build React components, and develop interactive prototypes.
- Experiment with AI-powered tools to streamline performance optimization, accessibility improvements, and cross-browser compatibility.
- Work hands-on with code to bring AI-powered design concepts to life.
- Bridge the gap between design prototypes and working products.
2. Frontend Development Skills:
- Use AI coding tools to learn and work with HTML, CSS, and JavaScript — the basic building blocks of the web.
- Build responsive websites (that adapt to all screen sizes) with the support of AI and frameworks like Bootstrap or Tailwind CSS.
- Practice connecting websites with APIs (to fetch or send data) using AI for guidance and examples.
- Collaborate with the team using Git and GitHub, with AI helping you understand version control and teamwork best practices.
3. Collaboration:
- Document experiments, workflows, and outcomes for team knowledge-sharing.
- Translate AI tool capabilities into clear, actionable insights for developers and designers.
- Clearly explain AI tool capabilities and project outcomes to non-technical team members.
- Work effectively in a fast-paced, iterative, and collaborative environment.
- Stay open to feedback and thrive in ambiguity.
Educational Qualifications:
- Currently pursuing or recently completed a Bachelor’s degree in Computer Science, Information Technology, or related field.
- Candidates from other disciplines are welcome if they have completed relevant certifications or project experience in frontend development.
- Passionate about AI in design either experienced with tools or eager to dive deep.
- Demonstrates curiosity, self-drive, and comfort with experimentation.
Why Join Us?
- Gain hands-on experience in real-world AI first projects.
- Opportunity to work on modern technologies in a collaborative environment.
- A chance to convert your internship into a full-time opportunity based on performance.
Job title: Content Writing-Head
Work Location: Gurgaon
Reports to: CEO
Role Overview:
As The Head of Content Writing, you will play a pivotal role in shaping and executing our content strategy. This position requires a seasoned content professional with a strong editorial background, exceptional leadership skills, and a passion for creating high-impact content. The ideal candidate will lead a team of content writers and collaborate with cross-functional teams to deliver content that engages, educates, and inspires our target audience.
Roles and Responsibilities:
1. Develop and lead the content strategy, ensuring alignment with the company's brand, goals, and target audience.
2. Manage and mentor a team of content writers, setting clear expectations, providing feedback, and fostering a culture of creativity and excellence.
3. Ensure all content produced is of high quality, adheres to brand guidelines, and aligns with the company's messaging and tone.
4. Lead the creation of various types of content, including blog posts, articles, whitepapers, eBooks, and more, ensuring they meet the standards for accuracy, clarity, and creativity.
5. Work closely with other departments, including marketing, design, and product, to gather insights and ensure content aligns with overall business objectives and strategies.
6. Collaborate with the SEO team to incorporate best practices into content creation, improving search engine visibility and driving organic traffic.
7. Use analytics tools to measure the performance of content, providing insights and recommendations for continuous improvement.
8. Keep abreast of industry trends, content marketing best practices, and emerging technologies to ensure our content remains relevant and competitive.
Education and/or Work Experience Requirements:
• Bachelor's degree in English, Journalism, Communications, or a related field. Master's degree is a plus.
• 7+ years of experience in content writing, with a focus on leadership roles.
• Proven track record of developing and executing successful content strategies.
• Strong editorial skills with a keen eye for detail and storytelling.
• Excellent leadership and team management skills.
• Ability to collaborate effectively with cross-functional teams.
• Familiarity with SEO best practices and content optimization.
• Outstanding written and verbal communication skills.
Customer Operational Account Management:
The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Take ownership of customers’ operational needs and steward throughout the organization as required.
Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.
On-going support for advanced or escalated questions/issues/problems.
Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.
Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to: Being a Subject Matter Expert on assigned products and services. Post-training assessment review and recommendations. Communication of all system enhancements. Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs. Adherence to Internal and Industry Risk and Compliance rules and responsibilities. Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers. Maintain an understanding of the market and industry dynamics, including applicable regulations.

Designation: React.js Developer (Frontend)
Department: Software Engineering Team
Location: Bangalore
Qualification: Any Computer (Graduate or Post Graduate)
Experience: 5+ years of relevant experience in developing and implementing user interface components using React.js concepts and workflows (Redux, Flux, and Webpack).
Responsibilities:
- Developing and implementing highly-responsive user interface components using React concepts.
- Developing and implementing front-end architecture to support user interface concepts.
- Building reusable components and front-end libraries for future use
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Monitoring and improving front-end performance.
- Prepare technical documentation
- Collaborate with UX/UI designers to implement design into the code
- Coach junior team members
- Implement software enhancements and suggest improvements
Skills Required:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Preferred to have experience in Javascript, CSS, HTML, and Photoshop (any wireframing tool)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Familiarity with React Native, NodeJS is a plus
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Good communication skills. Ability to understand business requirements and translate them into technical requirements
- Good understanding of computer science fundamentals - data structures, algorithms, memory management, performance.
- Enjoys coding and problem solving
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Salary: Upto 18LPA (Negotiable)
IMMEDIATE JOINING PREFERRED!


We are Looking For a Android Developer & PHP Developer with 1 year Experience.
Experience - Minimum 10 Month -Maximum 2 Year Required Candidate -2 If anyone in your reference Looking for Same then give reference I Vision Infotech

- Deep understanding of Django and DRF
- Write effective, scalable code
- Develop back-end components to improve responsiveness and overall performance
- Integrate user-facing elements into applications
- Test and debug programs
- Improve functionality of existing systems
- Implement security and data protection solutions
- Assess and prioritize feature requests
- Coordinate with internal teams to understand user requirements and provide technical solutions




