
The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.
Project/Process:
- Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
- Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
- Record all End user transactions in Remedy ticketing tool.
- Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
- Responsible for maintaining SLA/KPI‘s for self.
- Responsible for providing quality deliverables and enhancing customer satisfaction
- Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
- Contribution to knowledge management by updating/creating the knowledge articles
- Adherence to security and compliance requirements
- Adherence to communication etiquettes
- Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
- Contribute to and participate proactively in knowledge sharing sessions
- Contribute to Continuous Improvement and Innovation plans (CII)
- Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
- Notify SME’s/Shift Leads in case of any challenges in the process.
- Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
- Notify the lead immediately in case of complaints and escalations
- Participate in Shift Huddles on daily basis and discuss technical/Process updates.

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Position: Fashion Designer (3D Garment Designer) - Performance & Active Wear
Location: Kanpur
Experience: 2-5 year in 3D garment designing
Qualification: Bachelor’s degree in Fashion Design, Textile Design, or a related field
Industry: Fashion/ Garment/ Apparel
Position Overview:
The 3D Garment Designer will play a critical role in the development and creation of high-performance active wear. This role requires a deep understanding of garment construction, technical design, and a strong ability to work with 3D design software and AI tools. The ideal candidate will be passionate about sportswear and active wear, with a keen eye for detail and innovation. You will collaborate closely with product development, pattern-making, and marketing teams to create visually stunning and technically sound designs.
Key Responsibilities:
- 1. Design Development: Create and develop 3D garment designs for performance and active wear, ensuring functionality, comfort, and aesthetic appeal.
- 2. 3D Modeling: Utilize advanced 3D garment design software (e.g., CLO 3D, Browzwear) to build and visualize prototypes, fit samples, and production-ready designs.
- 3. AI Integration: Leverage AI tools to enhance design processes, optimize patterns, and predict performance characteristics.
- 4. Material Selection: Collaborate with the material science team to select appropriate fabrics and trims that meet the performance criteria for active wear.
- 5. Technical Specifications: Prepare detailed technical packs, including measurements, construction details, and material specifications for production teams.
- 6. Trend Analysis: Stay updated on the latest trends in active wear, sportswear, and fashion technology, incorporating new ideas into design concepts.
- 7. Presentation: Effectively present design concepts and prototypes to internal teams and clients, ensuring clear communication of ideas and design intent.
- 8. Collaboration: Work closely with cross-functional teams, including product development, pattern making, and marketing, to ensure cohesive product development and brand alignment.
- 9. Quality Assurance: Monitor the quality of samples and final products to ensure they meet design specifications and performance standards.
Qualifications:
- a) Education: Bachelor’s degree in Fashion Design, Textile Design, or a related field.
- b) Experience: 3+ years of experience in garment design, with a focus on performance and active wear.
Technical Skills:
- · Proficiency in 3D garment design software such as CLO 3D, Browzwear, or equivalent.
- · Experience with AI tools for design optimization and trend forecasting.
- · Strong understanding of garment construction, fabric properties, and fit.
- · Creativity: Ability to conceptualize and develop innovative designs that push the boundaries of performance wear.
- · Communication: Excellent presentation skills, with the ability to convey design concepts and ideas effectively.
- · Attention to Detail: Strong attention to detail and commitment to delivering high-quality designs.
- · Team Player: Ability to work collaboratively in a fast-paced, deadline-driven environment.
mail updated resume with current salary-
Email: hiring[at]etalenthire[dot]com
Satish: 88 51O 18 162
About the company
KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.
Apply through this link- https://forms.gle/qmX9T7VrjySeWYa37
Job Description
Position: Data Engineer
Experience: Experience 5+ years of relevant experience
Location : WFO (3 days working) Pune – Kharadi, NCR – Gurgaon , Bangalore
Employment Type: contract for 3 months-Can be extended basis performance and future requirements
Skills Required:
• Proficiency in SQL, AWS, data integration tools like Airflow or equivalent. Knowledge on using tools like JIRA, GitHub, etc.
• Data Engineer who will be able to work on the data management activities and orchestration processes.
Job description
Location - Airoli ( Navi Mumbai)
CTC - Upto 50 LPA
Experience- 14 - 18 years
· Responsible for Design, planning and implement the best of art network technologies.
· Analyse business IT needs and requirements to develop technical solutions.
· Design network systems to meet business needs, including LANs, WANs, intranets, Internet connections, Cloud network, data communication networks, etc.
· Perform network modelling, analysis, budgeting, and planning tasks.
· Experience in Troubleshoot complex networks, identifying and correcting technical issues.
· Act as L4 during crisis/incident event management incidents as needed.
· Cross team /partner engagements to represent Project concerns/needs.
· Provide leadership to manage demands from projects and technology upgrades including recommendations for vendor tools/solutions and global alignment of networks.
· Manage oversight of complex network operations processes based on a combination of vendors, custom solutions, and internal resources.
· Decision making authority is broad and can have significant material impact on cost, business planning and success of Bank core business.
· Support adoption of new technologies and tools, recommend capability improvements to network engineering, and assist in lab/ QA deployments for technology trials.
· Ensure that information security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
· Direct and manage network-related projects from initiation to completion. Coordinate with cross-functional teams to ensure projects are delivered on time, within scope, and within budget.
· Direct the continuous and secure maintenance of the corporate, data centre, and cloud networking infrastructure, including network security and Disaster Recovery & Business Continuity Plans.
Overview
adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
The client’s department DPS, Digital People Solutions, offers a sophisticated portfolio of IT applications, providing a strong foundation for professional and efficient People & Organization (P&O) and Business Management, both globally and locally, for a well-known German company listed on the DAX-40 index, which includes the 40 largest and most liquid companies on the Frankfurt Stock Exchange
We are seeking talented DevOps-Engineers with focus on Elastic Stack (ELK) to join our dynamic DPS team. In this role, you will be responsible for refining and advising on the further development of an existing monitoring solution based on the Elastic Stack (ELK). You will independently handle tasks related to architecture, setup, technical migration, and documentation.
The current application landscape features multiple Java web services running on JEE application servers, primarily hosted on AWS, and integrated with various systems such as SAP, other services, and external partners. DPS is committed to delivering the best digital work experience for the customers employees and customers alike.
Responsibilities:
Install, set up, and automate rollouts using Ansible/CloudFormation for all stages (Dev, QA, Prod) in the AWS Cloud for components such as Elastic Search, Kibana, Metric beats, APM server, APM agents, and interface configuration.
Create and develop regular "Default Dashboards" for visualizing metrics from various sources like Apache Webserver, application servers and databases.
Improve and fix bugs in installation and automation routines.
Monitor CPU usage, security findings, and AWS alerts.
Develop and extend "Default Alerting" for issues like OOM errors, datasource issues, and LDAP errors.
Monitor storage space and create concepts for expanding the Elastic landscape in AWS Cloud and Elastic Cloud Enterprise (ECE).
Implement machine learning, uptime monitoring including SLA, JIRA integration, security analysis, anomaly detection, and other useful ELK Stack features.
Integrate data from AWS CloudWatch.
Document all relevant information and train involved personnel in the used technologies.
Requirements:
Experience with Elastic Stack (ELK) components and related technologies.
Proficiency in automation tools like Ansible and CloudFormation.
Strong knowledge of AWS Cloud services.
Experience in creating and managing dashboards and alerts.
Familiarity with IAM roles and rights management.
Ability to document processes and train team members.
Excellent problem-solving skills and attention to detail.
Skills & Requirements
Elastic Stack (ELK), Elasticsearch, Kibana, Logstash, Beats, APM, Ansible, CloudFormation, AWS Cloud, AWS CloudWatch, IAM roles, AWS security, Automation, Monitoring, Dashboard creation, Alerting, Anomaly detection, Machine learning integration, Uptime monitoring, JIRA integration, Apache Webserver, JEE application servers, SAP integration, Database monitoring, Troubleshooting, Performance optimization, Documentation, Training, Problem-solving, Security analysis.
This is a contract role. We're looking for freelancers.
Role & Responsibilities
-
● Responsible to delight users with designs that inspire, engage and excite them.
● Designing User interfaces for Web & App Platform
● Envision how people experience products and bring that vision to life in a way that feels inspired, refined and magical
● Conceptualize and balance layout according to the tone of communication
● Ability to gather and understand the requirements of the project and
provide deep research for intuitive user experience design delivery
● Good understanding of coding to help create achievable and responsive
designs
Ideal Candidate
● Fantastic design sense coupled with an expertise with tools like Adobe,
Figma, etc
● Great communication skills & enthusiasm ,Ability to meet deadlines
● 1-3 years of experience
● We are looking for candidates who have at least 1 to 2 years of Experience
with UX as well as UI, they should have experience in B2B designing and
Brand Solutions.
● Should have worked in both web applications as well as mobile applications.
● Educational background courses in UI/UX design specifically would be
preferred, but we will be open for engineering background as well.
Designation - Blockchain developers
Work Mode :- Remote
Qualifications and Experience:
- The Blockchain developer will be responsible for designing, developing and implementing blockchain solutions.
- Candidates must be from Bachelor of Engineering Background.Freshers do not apply
- Minimum 3-5 years of hands on Experience in Blockchain,solidity,RUST,IDO and Token launches is mandatory.
- We are looking Candidates should who can join us immediately or 15 days

Job Responsibilities
- Build, test and set up cutting-edge website applications in an efficient matter; work with other developers to fill data acquisition requirements
- Identify and fix CSS, HTML and scripting compatibility issues between a variety of platforms and browsers; test websites on different browsers and mobile device browsers; correct problems identified by customer feedback
- Investigate and discover architectural considerations, such as web usability, site performance and database design, as part of the system design process; research and assess implementation alternatives for new application features
- Collaborate and communicate with development teams and management to resolve conflicts, prioritize needs, choose solutions or develop content criteria
- Develop procedures for ongoing website revision; recommend performance improvements; create and refine style guidelines for website content; select design tools, programming languages or applications
- Provide detailed explanations of website specifications, such as activities, software, product features, programming languages, communication protocols and operating systems hardware and software
- Remain up to date about current programming practices and web technologies through reading, continuing education opportunities or participation in professional workshops, groups or conferences
Requirements:
- Bachelor’s degree
- Proficient in PHP, Javascript, MySQL, AJAX, jQuery, CSS and HTML
- Demonstrated attention to detail
- Excellent written and oral communication skills
Position Description
Title: Senior Service Engineer – North Region, India.
Reports to: P. Balasubramanian- National Manager – Services & Parts - India & South Asia
This role (Sr. Service Engineer) provides after sales support to north and east region customers located in Delhi/Punjab/Rajasthan/West Bengal and other north east cities.
In addition to annual initiatives, the key accountabilities of this position are:
-
MAIN JOB ACCOUNTABILITY
-
Commissioning of Pumps and Controls in western region
-
To work closely with Regional sales team and provide efficient after sales support
-
2ND MAIN JOB ACCOUNTABILITY
-
Provide timely warranty service support to all customers in the region
-
Co ordinate with factory Quality team and give feed back about field failures
-
3RD MAIN JOB ACCOUNTABILITY
-
To achieve Service delivery targets given for the financial year.
-
Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.
-
4TH MAIN ACCOUNTABILITY
-
Participate in all the training programs conducted in factory and through online portal
-
Train all regional rep engineers for all products and latest upgrades periodically
-
5TH MAIN ACCOUNTABILITY
-
Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support
-
Provide feedback on field failures to all OEM team members for corrective action.
Role Requirements
-
University Degree or Diploma in Mechanical/Electrical & Electronics Engineering
-
5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries
-
Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications
-
Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.
-
Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)
-
Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.
-
Strong, team-oriented leadership skills with presence and a bias for action.
-
Self-directed with ability to work autonomously and collaboratively and a focus on results.
-
Ability to communicate in an open and authentic manner in all situations
- Determining the necessary equipment, materials, and manpower needed and keep track of inventory, tools and equipment.
- Preparing reports regarding job status and resolve any problems that may arise.
- Ensuring compliance with safety regulations and evaluate risks.
- Collaborating with subcontractors, engineers, architects and key team members of the project team.
- Planning construction operations and ensuring all deadlines are met.
- Allocating and managing resources to ensure that they are available whenever they are needed throughout the construction projects.
- Ensuring timely testing of construction material
- Ensuring Project Execution as per the design, drawings and specifications
- Coordinating with Chief Engineer for site related issues regarding resources and drawings, materials etc.
What you need to have:
- B.E./B.Tech/Diploma in Civil Engineering/ Project Management
- A minimum of 5-6 Years Civil Engineering experience
- Real estate industry experience preferred
- Exposure to High Rise Building/ Commercial Building/ Residential
• Responsible For Meeting The Sales Targets Of The Organization Through Effective Planning And Budgeting.
• Map Potential Customers And Generate Leads For The Organization. He Should Look Forward To Generating New Opportunities For The Organization.
• Responsible For Not Only Selling But Also Maintaining And Improving Relationships With The Client. Client Relationship Management Is Also His KRA.
• Conducting Market Research To Identify Selling Possibilities And Evaluate Customer Needs
• Actively Seeking Out New Sales Opportunities Through Cold Calling, Networking And Social Media
• Setting Up Meetings With Potential Clients And Listening To Their Wishes And Concerns
• Negotiate/Close Deals And Handle Complaints Or Objections

