Service Desk Engineer

Reddit Growth Specialist – Zapify Pro

Remote | Part-time | Contract

Please fill this form - https://forms.gle/q1BdoyTYsx3h9Hh28

Role Overview

Hire a Reddit specialist to build organic visibility, discussions, and qualified traffic for Zapify Pro through value-first, rule-compliant Reddit engagement, focused on Instagram DM automation and creator tools.

Responsibilities

• Create daily high-value posts and comments in targeted subreddits
• Write discussion-driven content optimized for search engines and AI discovery (AEO)
• Engage in high-visibility and popular posts related to:
• Instagram DM automation
• Creator tools
• SaaS automation
• Reply thoughtfully to relevant questions without spam or forced promotion
• Monitor & engage on brand mentions
• Track traffic, signups, and learnings.
• Build karma, authority, and trust through consistent engagement
• Start and participate in organic discussions using multiple compliant, aged Reddit accounts 
• Invite users to communities only where explicitly allowed
• Follow all subreddit rules strictly (brand safety is mandatory)

Requirements

• Proven Reddit profile(s) with strong karma and clean history
• At least 3 high-performing or viral Reddit posts (any niche)
• Deep understanding of Reddit culture, tone, and moderation rules
• Ability to recommend products without direct links
• Clear & Strong written English.
• Bonus
• SaaS or B2B marketing experience
• Experience with creator or Instagram-related tools
• Key Success Metrics (KPIs)

Growth & Conversion

• Reddit → Website sessions
• Free trial / account signups
• Signup conversion rate
• Activation rate (users connecting Instagram after signup)

Engagement & Credibility

• Post and comment karma growth
• Upvotes, saves, and meaningful replies
• Post survival rate (not removed by moderators)

Visibility

• Brand mentions and organic discussion volume
• Consistent presence across target subreddits

Inflection.io is a venture-backed B2B marketing automation company, enabling to communicate with their customers and prospects from one platform. We're used by leading SaaS companies like Sauce Labs, Sigma Computing, BILL, Mural, and Elastic, many of which pay more than $100K/yr (1 crore rupee).

And,... it’s working! We have world-class stats: our largest deal is over 3 crore, we have a 5 star rating on G2, over 100% NRR, and constantly break sales and customer records. We’ve raised $14M in total since 2021 with $7.6M of fresh funding in 2024, giving us many years of runway.

However, we’re still in startup mode with approximately 30 employees and looking for the next SDE3 to help propel Inflection forward. Do you want to join a fast growing startup that is aiming to build a very large company?

Key Responsibilities:

• Lead the design, development, and deployment of complex software systems and applications.
• Collaborate with engineers and product managers to define and implement innovative solutions
• Provide technical leadership and mentorship to junior engineers, promoting best practices and fostering a culture of continuous improvement.
• Write clean, maintainable and efficient code, ensuring high performance and scalability of the software.
• Conduct code reviews and provide constructive feedback to ensure code quality and adherence to coding standards.
• Troubleshoot and resolve complex technical issues, optimizing system performance and reliability.
• Stay updated with the latest industry trends and technologies, evaluating their potential for adoption in our projects.
• Participate in the full software development lifecycle, from requirements gathering to deployment and monitoring.

Qualifications:

• 5+ years of professional software development experience, with a strong focus on backend development.
• Proficiency in one or more programming languages such as Java, Python, Golang or C#
• Strong understanding of database systems, both relational (e.g., MySQL, PostgreSQL) and NoSQL (e.g., MongoDB, Cassandra).
• Hands-on experience with message brokers such as Kafka, RabbitMQ, or Amazon SQS.
• Experience with cloud platforms (AWS or Azure or Google Cloud) and containerization technologies (Docker, Kubernetes).
• Proven track record of designing and implementing scalable, high-performance systems.
• Excellent problem-solving skills and the ability to think critically and creatively.
• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, team-oriented environment.

At Exito, we focus on creating bespoke solutions that focus on thought leadership, collaboration, re-education and building new business opportunities. Our conferences and summits reach global markets across the EMEA & APAC regions where we engage with various CXO's and Business Leaders across industries in tech and non-tech spaces.

As part of our HR team, you will be responsible for fostering a high-performance culture across our three key verticals—Flagship Events, Customized Events, and Inside Sales. From talent acquisition and employee engagement to performance management and compliance, you will drive initiatives that align with our business goals while creating a positive and growth-oriented workplace.

If you are passionate about HR excellence and eager to contribute to a fast-paced, evolving organization, we invite you to be part of our journey at Exito!

Responsibilities

Recruitment & Talent Acquisition

• Manage end-to-end recruitment, from sourcing to onboarding.
• Develop and implement strategic hiring plans to enhance efficiency.
• Ensure a seamless interview experience for candidates and stakeholders.
• Delegate new hiring requirements with the team and track recruitment progress.

Employee Management & Engagement

• Oversee the entire employee lifecycle, from onboarding to exit.
• Ensure discipline and adherence to company SOPs and policies.
• Plan, budget, and execute employee engagement activities to boost morale.
• Monitor employee retention and turnover trends, providing insights.
• Handle workplace safety concerns and grievance resolution.
• Manage employee grievances and bridge any communication gaps.
• Co-ordinate with department heads to ensure clear communication and execution of all new initiatives & engagement activities.

Compliance & HR Policies

• Lead the policy development to align with company values.
• Ensure compliance with ESIC, PF, and other statutory requirements.
• Implement new initiatives based on feedback & review to foster better working conditions and policies.

Training & Development

• Coordinate with department heads to create training plans and initiatives for employees.
• Research & implement L&D initiatives to enhance workforce capabilities.
• Collect training feedback and integrate improvements.
• Analyze employee performance and recommend targeted training programs.
• Organize workshops/seminars on relevant industry trends and skills.

Payroll & HR Operations

• Prepare and submit employee attendance data for payroll processing.
• Coordinate with external vendors to manage salary accounts, PF, ESIC, etc.
• Coordinate with the finance team to ensure the final salary report is accurate and submitted in time for the salary cycle.

Team Management & Reporting

• Manage the team's work performance and ensure positive outcomes.
• Provide regular training or course work to keep the team informed of new HR practices and improve their skillset.
• Ensure clear and concise reports are being generated to display the HR Department's Performance.
• Present department performance and HR insight to the senior management during review meetings and implement feedback.

Skills & Qualifications:

• Bachelor’s degree in Human Resources or a related field.
• 3-5 years of HR experience, preferably an HR Generalist Field.
• Strong understanding of HR functions, policies, and best practices.
• Excellent communication and people management skills.
• Tech-savvy with experience in HRIS & ATS (Zoho preferred).
• Strong analytical and problem-solving abilities.

Job Type:

• Full-time & On-site
• 5 day work week

Location: Koramangala, Bangalore

Oracle Apex Developer:

• No. of Position: 3
• Budget: 12 - 16 LPA all inclusive depending on experience bracket
• Work Location – For Mumbai candidate it will be Mahape - Navi Mumbai; candidates from Pan India who are not ready to relocate can permanently WFH.
• Joining Time – Immediate to 45 Days
• US Client – Long term logistics domain project
• Opportunity to work with a team of 20+ Apex experts on the latest Apex technologies in the market
• Onsite opportunity for tenured employees

Experience:

• 5-8 years’ experience in Oracle PL SQL & Oracle Apex; (Majority of Oracle Apex experienced required)
• Preferred Education: B. Tech / B. E - Any Specialization, Computers (OR) BCA (AND/OR) MCA                                 

Core Competencies:

• Experience working on Oracle PL/SQL Programming and DB features
• Proficient in Oracle Apex components is a must
• Experience in Javascript, Jquery and CSS
• Knowledge of Page zero concept, shared components, Page rendering & processing, Interactive reports
• Exposure to DBA activities like Table space management, Export/Import etc.
• Experience in Unix Shell scripting
• Exposure to any reporting tool
• Good communication skills
• Ability to take responsibility and handle pressure 
• Ability to think creatively and solve complex problems 
• Self-motivated, fast learner with the ability to operate independently 
• Team player with strong interpersonal skills and a willingness to help others 
• Ability to thrive in a cross-functional team on business-critical projects 
• Intrinsically cares about the quality of work 
• Organized and focused on delivering tasks within defined deadlines

Specific Responsibilities:

• Would work in design, develop, enhance, test and maintain software applications
• Design and develop SQL scripts, stored procedures, packages, parameterized queries and objects using tools like Toad, SQL Developer, Pl/SQL developer
• Build and maintain Application database schema/objects and account for data migration/upgrades across versions
• Identify and automate routine maintenance tasks
• Optimizing DB queries, stored procedures, Data structures, Indexes and DB Normalization.
• Certify all queries written by software developers to ensure optimal execution of the queries
• Research, investigate and evaluate potential database solutions to business problems/requirements
• Write Test cases for developed queries/functions using PLSQL and Quest code tester.

Job Responsibilities: 

• Technically sound in Dot Net technology. Good working knowledge & experience in Web API and SQL Server
• Should be able to carry out requirement analysis, design, coding unit testing and support to fix defects reported during QA, UAT phases and at GO Live times.
• Able to work alone or as part of a team with minimal or no supervision from Delivery leads.
• Good experience required in Azure stack of integration technology-Logic app, Azure Function, APIM and Application insights.

Must have skill 

• Strong Web API development using ASP.Net Core, Logic app, azure functions, APIM
• Azure Functions
• Azure Logic App
• Azure APIM
• Azure ServiceBus

Desirable Skills 

• Azure Event Grid/Hub
• Azure KeyVault
• Azure SQL – Knowledge on SQL query

5-7 years of experience in Data Engineering with solid experience in design, development and implementation of end-to-end data ingestion and data processing system in AWS platform.

2-3 years of experience in AWS Glue, Lambda, Appflow, EventBridge, Python, PySpark, Lake House, S3, Redshift, Postgres, API Gateway, CloudFormation, Kinesis, Athena, KMS, IAM.

Experience in modern data architecture, Lake House, Enterprise Data Lake, Data Warehouse, API interfaces, solution patterns, standards and optimizing data ingestion.

Experience in build of data pipelines from source systems like SAP Concur, Veeva Vault, Azure Cost, various social media platforms or similar source systems.

Expertise in analyzing source data and designing a robust and scalable data ingestion framework and pipelines adhering to client Enterprise Data Architecture guidelines.

Proficient in design and development of solutions for real-time (or near real time) stream data processing as well as batch processing on the AWS platform.

Work closely with business analysts, data architects, data engineers, and data analysts to ensure that the data ingestion solutions meet the needs of the business.

Troubleshoot and provide support for issues related to data quality and data ingestion solutions. This may involve debugging data pipeline processes, optimizing queries, or troubleshooting application performance issues.

Experience in working in Agile/Scrum methodologies, CI/CD tools and practices, coding standards, code reviews, source management (GITHUB), JIRA, JIRA Xray and Confluence.

Experience or exposure to design and development using Full Stack tools.

Strong analytical and problem-solving skills, excellent communication (written and oral), and interpersonal skills.

Bachelor's or master's degree in computer science or related field.

Sr Salesforce Lightning developer

Requirements:

• 8+ years of professional software development experience in Salesforce
• Minimum 3 years of experience working on Service cloud
• Worked on Service cloud, developing in Salesforce ecosystem consisting of Apex, Visualforce, Custom Objects, Workflows, Triggers, Jobs, etc.
• Hands-on experience on Salesforce lightning framework - Mandatory
• Salesforce certified developer certification is needed for this role
• Minimum 2 years into LWC

Nice to have :

• Understanding of modern UI technologies and frameworks like AngularJS, React, AJAX, Bootstrap