Service Desk Engineer

Sap Abap on Hana:

Summary:

As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the solutions align with business objectives. You will also engage in testing and troubleshooting to enhance application performance and user experience, while continuously seeking opportunities for improvement and innovation in application development processes. 

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.
• Engage in code reviews to ensure quality and adherence to best practices.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP ABAP Development for HANA.

Good To Have Skills:

• Experience with SAP Fiori and SAP UI5.
• Strong understanding of object-oriented programming principles.
• Experience with database management and SQL.- Familiarity with Agile development methodologies. 

Additional Information: The candidate should have minimum 5 years of experience in SAP ABAP Development for HANA

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking a skilled Frontend Developer with expertise in developing frontends for Websites, based on Web-Content-Management-Systems to join our dynamic team. As a Senior Frontend Developer, you will be responsible for developing and maintaining the frontend of complex corporate Websites. You will collaborate with cross-functional teams to design, develop, and deploy high-quality software solutions.

Responsibilities:

Develop and maintain frontend components for websites using state of the art web standards as Vue/Nuxt, React/Next or Web Components.

Work closely with backend developers to ensure seamless integration and data flow.

Optimize frontend performance to ensure fast loading and smooth user interactions.

Implement best practices for web accessibility (WCAG) and cross-browser compatibility.

Ensure responsive design and mobile-first principles are consistently applied.

Maintain high-quality coding standards, documentation, and unit testing. 

Requirements:

Proven experience as a Frontend Developer with expertise in Web-CMS-Projects.

Strong proficiency in HTML5, CSS3, and JavaScript/TypeScript (Vue/Nuxt, React/Next or Web Components).

Familiarity with frontend build tools (e.g., Webpack, Babel, npm/Yarn).

Experience in UI/UX best practices and component-based design using atomic design principles and design systems.

Excellent understanding of responsive design, mobile-first principles, and frontend performance optimization.

Strong collaboration skills to work effectively in cross-functional teams.

Years of Experience:

3-5 years of frontend development experience in the context of Websites and Web-CMS.

If you are a passionate frontend developer with expertise in Website-Development and have the required skills, we encourage you to apply and join our team. 

Skills & Requirements

Frontend Development, Web-CMS, HTML5, CSS3, JavaScript, TypeScript, Vue/Nuxt, React/Next, Web Components, Webpack, Babel, npm/Yarn, UI/UX Design, Atomic Design, Design Systems, Responsive Design, Mobile-First Development, Frontend Performance Optimization, Cross-Browser Compatibility, Web Accessibility (WCAG), Unit Testing.

CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to rapidly achieve Continuous and Autonomous Cloud Governance at Scale. CoreStack enables enterprises to realize outcomes such as 40% decrease in cloud costs and 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well Architected Framework (WAF). We work with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government.

CoreStack closed a $8.5 million Series A financing recently. CoreStack was recognized as IDC Innovator in Cloud Management Solutions and in the Gartner Magic quadrant for Cloud Management Platforms in 2020. Earlier in 2019, Gartner named CoreStack as a Cool Vendor in Cloud Computing. CoreStack is a Microsoft Azure Gold & Co-Sell Partner and Amazon AWS Advanced Technology Partner.

CoreStack Offers

• Competitive salary
• Competitive benefit package with appreciable equity
• Exciting, fast-paced and entrepreneurial culture
• Health insurance and other company benefits

About Simpl 

The thrill of working at a start-up that is starting to scale massively is something else. Simpl (FinTech startup of the year - 2020) was formed in 2015 by Nitya Sharma, an investment banker from Wall Street and Chaitra Chidanand, a tech executive from the Valley, when they teamed up with a very clear mission - to make money simple, so that people can live well and do amazing things. Simpl is the payment platform for the mobile-first world, and we’re backed by some of the best names in fintech globally (folks who have invested in Visa, Square and Transferwise), and has Joe Saunders, Ex Chairman and CEO of Visa as a board member.

Everyone at Simpl is an internal entrepreneur who is given a lot of bandwidth and resources to create the next breakthrough towards the long term vision of “making money Simpl”. Our first product is a payment platform that lets people buy instantly, anywhere online, and pay later. In the background, Simpl uses big data for credit underwriting, risk and fraud modelling, all without any paperwork, and enables Banks and Non-Bank Financial Companies to access a whole new consumer market.

In place of traditional forms of identification and authentication, Simpl integrates deeply into merchant apps via SDKs and APIs. This allows for more sophisticated forms of authentication that take full advantage of smartphone data and processing power.

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We’re looking for polyglot developers who love to code. You should have >3 years of experience building high-quality products. You should have the ability to write clean code and must’ve worked on one of Ruby, NodeJS, Golang or Python

Responsibilities

1. Develop new features - build POCs, get feedback, and scale is our default mode
2. Building reusable and platform specific components
3. Translating designs and wireframes into high-quality code
4. Optimizing services for maximum performance
5. Ensure faster release cycles by managing distribution over the cloud 

Requirements

1. Hands-on experience in all aspects of software development - analysis, coding, writing tests, deployment, the works.
2. Knowledge of relational databases, SQL, ACID and distributed locking
3. Solid OOPS understanding.
4. Good exposure to building distributed systems, micro-services architecture.
5. Continuous delivery experience
6. Exposure to building platforms (not just products) would be a plus