Service Desk Engineer

Position - Graphic Designer|

Experience: 1-3 years (Freshers are most welcome)

Location: Ambattur, Chennai

About the Role

We are looking for a creative and innovation-driven Graphic Designer who can blend AI tools and human creativity to produce visually compelling digital content. This role involves working closely with the marketing team to create engaging visuals, AI-generated media, and high-quality storytelling assets for campaigns.

Key Responsibilities

• Create compelling and effective logos, designs, print and digital media
• Utilize AI-powered platforms to generate strong visually appealing designs
• Prompt Engineering for AI-driven content creation
• Coordinate with marketers to understand requirements, campaign objectives, and content directions
• Continuously review and improve the generated content to ensure visual quality, originality, and brand consistency
• Stay updated with cutting-edge AI video creation tools and industry trends, integrating new skills and technologies as needed

Required Skills & Qualifications

• Innovation and Quality oriented mindset
• Proficient in Adobe Illustrator, Premiere Pro, Photoshop, After Effects (or any similar platforms)
• Experience or strong interest in AI video generation tools such as
• Hedra AI
• Kling AI
• VEO3
• RunwayML
• Synthesia
• Pictory
• or similar platforms
• Thumbnail creation using tools like Midjourney, Leonardo AI
• Strong English writing skills and basic understanding
• Use AI Text-to-Speech tools such as Eleven Labs, Descript to generate voiceovers
• A portfolio showcasing your work
• Creative mindset with an eye for high-quality content and digital storytelling
• Team player with strong communication skills to liaise with the marketing department
• Ability to blend AI + human creativity for seamless storytelling and marketing trends

Apply early by filling out the form:

https://forms.gle/iV4cvNqbeNgmuSxq5

Let’s get started on building your path to success!

Job Types: Full-time, Permanent, Fresher

Job Description for Drools developer -

• Hands on experience in design and development in Drools rule engine (minimum 1.5 years) and Core Java
• Exceptional ability to communicate with both technical and non-technical people
• Expertise in object oriented programming
• Experience in Deploying and supporting core and advanced features
• Good exposure to SQL and/or Oracle/ MySQL,
• Candidate should be well verse with Agile processes
• Strong ability to work collaboratively across diverse groups of business and technical stakeholders is required.

Company Profile:
Blitzpools is an Indian fantasy sports platform that allows users to
play fantasy cricket, football and kabaddi.

Blitzpools is a Game of Skill where user creates a team of real
players for an upcoming match and compete with other users for big
prizes. User's team earns points based on user's player performances
in the real-life match.

Years of Experience: 6+yrs.

Responsibilities:

• End-to-End ownership of retention programs and processes across a variety of direct-to-customer channels – Outbound & Inbound, Manual / Assisted (tele-calling, visits) & Automated (including email, SMS, push notifications, merchandising and other new upcoming digital mediums)
• Conceptualizing, building, executing and analyzing retention programs, making continuous improvements based on performance, trends, and insights via tests and iterative optimization
• Generate deep insights about customers that increase their retention, root-cause & predict churn and lead to inventing new ways to delight and retain customers. Will include conducting primary & secondary customer research
• Own the product strategy and roadmap for retention - Partner with the product team to translate business goals into short term and long-term product roadmaps- Comfortable in generating a strategic vision as well as glide path with product teams. Stay abreast of new innovations and the latest technology trends and explore ways of leveraging these

Desired Skills:

• Bachelor’s degree from a reputed institute. 6-8 years of overall experience with 5+ years of relevant work experience in lifecycle marketing in consumer products / services
• Demonstrate result orientation and high Bias for action. The candidate must have strong operational experience and be willing to get hands dirty.
• Proven track-record of managing and delivering marketing programs identifying customer actions and conversions for each stage and achieving those KPIs
• Highly customer-obsessed thinking with a deep understanding of customer needs and aspirations. Skilled at decoding the price-value equation from a customer’s perspective and an ability to speak the customer’s language
• Demonstrated experience using data and KPI metrics to monitor and measure performance, measure effectiveness and plan ongoing improvements
• Strong verbal and written communication skills. Ability to think big and rethink how to better serve our customers
• High bias for taking end-to-end ownership of responsibilities, flexibility and exceptional communication skills earning trust of others

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

Responsibilities:

• Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
• Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
• Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
• Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
• Traceability: providing the function for managing documentation, project history and organizational knowledge.

• Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

Skills

• Gathering data about project progress and producing reports
• Developing standards and processes
• Encouraging (or enforcing where necessary) the use of those standards and processes
• Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
• Managing dependencies across multiple projects across delivery team

• MBA in Project/Operations/Systems/MIS or MCA Or equivalent
• 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
• Strong Process and Agile Project Methodologies knowledge for managing multiple projects
• Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
• Reporting on financial information such as Project Profitability, Claims and Invoicing
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
• Identify and analyze opportunities and make tactical/strategic recommendations
• Hands on project management approach that includes a proven track record of project/program execution
• Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
• Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
• Ability to adapt communication style to effectively work with multiple levels within an organization 
• Experience preparing high visibility, executive level presentation materials 

Role

We are looking for a Growth hacker to join the core team. The role will start off as a strong individual contributor and later involve building the team as well as we scale. It will mean taking on full responsibility for driving revenue through ideas and actions that help meet brand, product and business objectives.

Key Work Areas

• Evaluate and enhance end-to-end customer experience across multiple channels and customer touch points
• Test and optimize marketing tactics for customer acquisition, retention and conversion rate optimization
• Manage, optimise and execute multi-channel marketing and retargeting campaigns
• Analyse own content stream to optimise content strategy
• Write crisp copy with quick turn-around time
• Optimise listing for e-commerce marketplaces  
• Draw insights from product sales data for product portfolio optimisation

Main Purpose of Job:

1. Responsible for Lead Generation and Client Conversion (Closing deals with Pharmacies and Doctors)

2. Working on Client Retention and Marketing Strategies (Onboarding patients by doing promotional activities)

3. Cold calling and Field sales activities.

Key Responsibilities / Accountabilities:

Key Activities - End Results

1. R&D for Lead Generation:

Will ensure lead generation and conversion as well.

2. Competitive Research Analysis:

Research will ensure less error rates and hence more efficiency.

3. Provide Weekly and Monthly reports:

Will show regular growth and advancements.

4. Identify potential market and test them extensively:

Opens new market ways and hence will help in increasing revenue.

5. Collecting and evaluating customer feedback:

Will show customer or client satisfaction.

6. Evaluating customer research, market conditions and competitor data:

Will provide more insights and hence increase productivity.

Competency Profile:

1. Experiences in delivering client focused solutions to customer needs.

2. Ability to work to budgets and deadlines.

3. Highly Energetic

4. Self-discipline & commitment

5. Innovative & Creative

6. Cost Consciousness

7. Efficient in Microsoft office (Excel & PowerPoint)

8. Good reasoning abilities. Sound judgment.

9. A creative approach to problem-solving skill

10. Tactful, mature, flexible.

11. Result oriented

12. Strategic Thinker

13. Build and Maintain strong, long lasting client relationship.

14. Strong verbal and written communication

Working on frontend & backend tech on a unique Design Ai product. You'll be working closely with a Senior Developer and focusing 70% on Frontend and 30% Backend development for the product.

• Experience of 2-3 years in web technologies and full stack development.
• Expertise in PHP frameworks like Laravel, Codeigniter and other technologies like javascript, jquery etc.
• Expertise in front end web technologies like Bootstrap, CSS3, HTML5 & AngluarJS.
• Keen interest in working at a fast learning environment of a startup.
• Exposure to GIT (for SCM), JIRA (for project management) and AWS EC2 (for Deployments) and Slack (for communication).
• Follow best practices around version control, unit tests, and automated build processes.
  
  

• PHP Frameworks – Laravel, Codeigniter, etc.
• NodeJS
• MySQL
• MongoDB

• HTML5
• CSS3
• Bootstrap
• AngularJS
• FabricJS
• Javascript
• Jquery

• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Implementation of security and data protection.
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Understanding accessibility and security compliance.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system.
• Understanding fundamental design principles behind a scalable application.
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
• Creating database schemas that represent and support business processes.
• Implementing automated testing platforms and unit tests.
• Proficient understanding of code versioning tools, such as Git.
• Good communication skills. Clear estimation of timelines and solid reasoning as to why we are doing something before we do something.
• Good with Problem Solving skills.
• Good knowledge of data structures and algorithms.