Shro Systems

🎯 Key Responsibilities:

• Edit and assemble raw footage into polished video content for marketing, branding & internal communications
• Add music, dialogues, graphics, and effects
• Work closely with the creative & marketing teams to meet content goals
• Manage project timelines and maintain content quality
• Repurpose video content for multiple platforms (YouTube, LinkedIn, Instagram, etc.)

🎨 Must-Have Skills:

• Proficiency in Adobe Premiere Pro, After Effects, Photoshop & Illustrator
• Strong sense of visual storytelling, timing, and aesthetics
• Understanding of color correction, sound design & motion graphics
• Ability to work under tight deadlines and adapt to feedback

Key Responsibilities:

• Monitor and manage accounts receivable to ensure timely payment collection.
• Follow up with clients/customers via phone, email, and letters regarding outstanding dues.
• Maintain accurate records of collections and payment status.
• Coordinate with internal departments to resolve billing discrepancies and disputes.
• Prepare recovery status reports and highlight overdue accounts to management.
• Recommend action plans for delinquent accounts and assist in initiating legal recovery, if required.
• Ensure compliance with internal financial policies and procedures.

Key Responsibilities:

Handson experience on Tally

Billing Responsibilities: 

Generate accurate invoices for customers/clients based on purchase orders or service completion. 

Ensure timely dispatch and follow-up of invoices. 

Maintain billing records and update client accounts regularly 

Coordinate with the sales and operations teams for billing inputs. 

Address billing queries and resolve discrepancies. 

Banking & Transaction Responsibilities: 

Handle daily bank transactions including deposits, withdrawals, and online transfers. 

Prepare bank reconciliation statements monthly. 

Track incoming and outgoing payments and ensure timely clearance. 

Maintain updated records of all banking activities. 

Assist in preparing cash flow and fund requirement reports. 

General:

Maintain confidentiality of financial data. 

Ensure compliance with company policies and accounting standards. 

• Provide assistance during audits and financial reviews.

Key Responsibilities:

Act as the first point of contact for all IT service requests via phone, email, or ticketing system.

Log, categorize, and prioritize incidents and service requests.

Assign and track support tickets to appropriate IT engineers or teams.

Follow up on open tickets to ensure timely resolution and user satisfaction.

Maintain communication with users regarding ticket progress and resolution.

Escalate unresolved issues to higher-level support or relevant departments.

Prepare and share regular reports on ticket status, resolution times, and performance metrics.

Assist in onboarding/offboarding processes by coordinating with the HR and IT teams.

Maintain and update documentation and standard operating procedures (SOPs).

Support audits by ensuring proper ticket records and documentation.

🔹 Skills Required:

✔️ Strong communication & persuasion skills 🗣️

✔️ Basic IT product knowledge ⚡

✔️ Target-driven & proactive mindset 🎯

🔹 Key Responsibilities:

✅ Generate leads & cold calling 🎯

✅ Explain IT products & solutions (Laptops, Servers, Cloud, etc.) 💻☁️

✅ Follow up & close deals 📈

✅ Maintain CRM & sales records 📝

The responsibilities of the Desktop Support Engineer include building, maintaining, and resolving issues within the continually evolving IT infrastructure. This engineer plays a crucial role in providing computer support, which is essential for maintaining the seamless and efficient operation of the IT infrastructure.

1. Technical Support

2. Problem Diagnosis and Resolution

3. Maintenance and Repair

4. Documentation and Record Keeping

5 Security Compliance

6. Network Support: