BPO Team leader

Client Details

Our Client:

is a Proprietary concern dealing in distribution of Milk & Milk Products under Multi brand having ISO certificate. The firm initiated its operations in 2019 and is providing quality and efficient service to various corporate clients majorly located at Mumbai, Thane, Lonavala, Pune, Nagpur, Chennai and Bengaluru. DGS has been awarded as ‘Best Vendor’ by Compass Group. The company is presently supplying Milk & Milk products under the Brand of ‘Amul’, ‘Gowardhan’, ‘Warana’, ‘Akshara’, ‘Govind’, ‘Heritage’.

Our product range includes fresh milk, curd, paneer, flavored milk, cream, butter, cheese, and other dairy products, sourced from the best farms and dairies in the region. We work closely with our suppliers to ensure that the products we distribute meet the highest standards of quality, freshness, and safety.

Job Profile

BCom Graduate with 3-7 years of experience in Accounts and Finance

Job opportunity in B2B Multi brand dairy products (Milk and Milk Products) startup company to large corporates, hospitals & large retail chains, 3-5 star Hotels for following role- 

Designation - Senior Manager 

Job Profile - 

1. Accounting, Taxation and MIS

2. Lead 2-3 team members

Responsibilities:

1. Daily and monthly MIS

2. Manage all accounting transactions (Purchase, Sale, Bank Reconciliation, Journal Vouchers etc.)

3. Prepare financial statements

4. Handle monthly, quarterly and annual closings

5. Reconcile accounts payable and receivable

6. Ensure timely bank payments to vendors 

7. Ensure timely bank receipts from customers

8. GST and TDS payments and monthly, quarterly and annual returns

9. ⁠PF, PT compliance 

10. Accounts basic concepts and fundamentals

11. Taxation - GSTR1 and 3B filling knowledge ( Reco with 2B) 

12. VLOOKUP and Pivot handy knowledge

13. Bank reconciliation (Invoice to invoice reco) 

14. Ledgers (Creditors / Debtors) reconciliation

Requirement-

1. Proficient in MS Excel

2. Tally Prime (Tally TDL knowledge candidate will have additional advantage)

Industry - FMCG (Dairy Products)

Working Days

6 working days

Working Timings

10-7pm

Location - Vashi, Navi Mumbai

Job Description for Customer Support Executive (Voice & Non-Voice)

Job Profile: Customer Support Executive (Voice & Non-Voice)

Position: Customer Support – Voice & Non-Voice Process

Location: Bangalore

Job Mode: Work From Office

Notice Period: Immediate Joiners Preferred

Shifts: Rotational shifts

Compensation: ₹20,000–₹28,000 CTC

Job Description

We are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.

Job Responsibilities

• Handle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.
• Provide timely and accurate support, address customer concerns, and ensure satisfaction.
• Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.
• Record and update customer interactions in the CRM system accurately.
• Adhere to company policies, attendance, and quality standards while working in rotational shifts.

Eligibility Criteria

• Education: Graduate in any discipline.
• Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).
• Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).
• Languages: Proficiency in English and Hindi or a South Indian language.
• Availability: Immediate joiners preferred.
• Work Schedule: 6 days a week, 1 day rotational off.

Qualifications:

· Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience.

· Experience: Minimum of 5 years of experience in iOS development with a strong portfolio of released applications that can be shared for review.

· Technical Skills:

o Proficiency in Swift and Objective-C.

o Solid understanding of object-oriented programming

o Knowledge of memory management and multi-threading

o Experience with embedded databases and other system data stores

o Strong understanding of iOS frameworks such as UIKit, Core Data, Core Animation, and Core Graphics.

o Good  knowledge of performance limits and characteristics

o Good sense of UI design execution principles

o Experience with RESTful APIs, JSON, and third-party libraries to connect to backend services.

o Knowledge of mobile app architecture patterns such as MVC, MVVM, and VIPER.

o Experience with version control systems, preferably Git.

o Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.

o Implementation of automated testing platforms and unit tests, benchmarking and optimization 

o Understanding of Apple’s design principles and interface guidelines.

Job Title: Digital Marketing Head

Location: KGiSL, Coimbatore

Experience Required: 5–6 Years

Employment Type: Full-time

About the Role:

We are looking for an experienced and strategic Digital Marketing Head to lead our marketing initiatives. The ideal candidate will have hands-on expertise in digital campaigns, SEO/SEM, social media marketing, and content strategy, along with leadership skills to manage and mentor a marketing team.

Key Responsibilities:

• Develop and execute digital marketing strategies aligned with organizational goals.
• Lead and manage the digital marketing team, ensuring delivery of KPIs.
• Oversee SEO, SEM, Google Ads, and paid media campaigns to maximize ROI.
• Manage and optimize social media presence across multiple platforms.
• Plan and execute content marketing strategies (blogs, creatives, videos).
• Monitor analytics and performance metrics to measure campaign success.
• Identify new digital trends and technologies to stay ahead in the market.
• Coordinate with cross-functional teams (Sales, Product, Design) to support business growth.
• Manage digital marketing budgets and ensure cost-effective execution.

Required Skills & Qualifications:

• MBA/Graduate with specialization in Marketing or equivalent.
• 5–6 years of proven experience in digital marketing, with leadership exposure.
• Strong expertise in SEO, SEM, Google Ads, Social Media, Email Marketing, Content Strategy, and Analytics tools.
• Experience in handling large-scale digital campaigns and lead generation.
• Excellent leadership, communication, and analytical skills.
• Ability to work in a fast-paced environment and deliver results.

Perks & Benefits:

• Competitive salary with performance-based incentives.
• Opportunity to lead digital strategy for a reputed organization.
• Career growth and professional development support.
• Dynamic and collaborative work culture.

📩 If you are interested, kindly share your resume with us to move forward with the process.

Job Title : Business Development Associate

Location : Gurgaon

Working : Work from office (WFO )

Industry : Ed Tech

Functional Area : INSIDE SALES

Shift: Day Shift / Night Shift ( optional )

Roles & Responsibilities :

The sales Representative at PlanetSpark will be responsible for assisting and guiding the right offering/course to the consumers and getting them to purchase the right learning course.

Responsibilities:

● Understanding the offerings for the students and guiding them throughout the process to choose the right option for them

● Initiating phone conversations with parents who complete the demo classes for their kids.

● Intensely following up with the prospects and closing the sales within the sales cycle.

● Diligently communicating and priming the lead through channels like email, and calls.

● Ensuring accurate and proper record-keeping of call information in electronic and digital format.

● Achieving the monthly targets while completing all the input metrics targets,

Hiring Criteria

Training Period :- 21,428. ( Stipend +Incentive)

Salary Range : (CTC) - 6,50,400/-

Skill Required - Excellent Communication

Exp Required : 6Months -2 Years ( fresher also welcome)

Minimum Education : Graduation

2018,2019,2020,2021,2022,2023

Important Criteria -

Willing to work 5 days a week.

Willing to work in a Start-up (High Intensive learning and Rapid

Growing atmosphere)

Job Location – Gurgaon

• Knowledge of CORE PHP & web framework including Laravel.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Experience with API integration.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Building the infrastructure for serving the front-end app and assets.
• Working on full projects of App or website development, from scratch to finish.

We are looking for an experienced and result-driven Digital Marketing Executive to join our awesome marketing team! As a Digital Marketing Executive at our company, you will be responsible for setting up, implementing and managing the overall company's digital marketing strategy.

Digital marketing strategies are extremely important for our company's success, so your role will play a crucial role in achieving our business goals and objectives.

We are expecting you to have experience and a big passion for digital technologies and all digital marketing channels.

Digital Marketing Executive duties and responsibilities

• Build, plan and implement the overall digital marketing strategy
• Manage the strategy
• Manage and train the rest of the team
• Stay up to date with the latest technology and best practices
• Manage all digital marketing channels
• Measure ROI and KPIs
• Prepare and manage a digital marketing budget
• Oversee all the company's social media accounts
• Manage and improve online content, considering SEO and Google Analytics
• Build an inbound marketing plan
• Forecast sales performance trends
• Motivate the digital marketing team to achieve goals
• Monitor competition and provide suggestions for improvement

Digital Marketing Executive requirements

• 2 years of experience as a Digital Marketing Executive
• 2 years of experience in developing and implementing digital marketing strategies
• Good knowledge of all different digital marketing channels
• Should have experience and very well knowledge in In -organic campaigns and in paid promotions.
• Good knowledge and experience with online marketing tools and best practices
• 2 years of hands-on experience with SEO/SEM, Google Analytics and CRM software
• Familiarity with web design
• Sense of ownership and pride in your performance and its impact on a company’s success
• Critical thinking and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• BSc degree in Marketing, Digital technologies or relevant field

Position : Database Programmer:

Job Description / Required Skills

• Strong experience in Database design for complex web and mobile application, including writing complex store procedures, function, triggers and ad-hoc queries.
• Hands-on development experience with T-SQL.
• Strong experience on Database designing, normalization, optimization and performance tuning.
• Experience in advanced SQL programming, problem-solving and analytical skills.
• Experience in security, troubleshooting and optimizing the performance of databases and stored procedures.
• Experience in Refactoring/troubleshooting existing databases as needed.
• Deep understanding of referential integrity and indexing.
• Assisting with production database issues and helping to troubleshoot and isolate the root cause of issues and provide issue resolution by interacting with Developers.
• Ability to estimate development tasks accurately and meet agreed upon deadlines.
• Understanding of code promotion, version control and QA procedures.
• Good Communication skills.

Technical Skills:

• MySql, MS-SQL, SQL Server Management Studio and SQL Server Profiler.
• PostgreSQL
• DCL, DDL, DML Scripts.
• T-SQL, SSRS and SSIS
• OS Environments: Windows XP/Windows 7, Windows Server 2003/2008

Experience         :               3 to 4 years

Qualification       :               B. Tech/BE/MCA/MSC Computers

Location               :               Mumbai