We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.
Key Responsibilities:
- Lead, manage, and motivate a team of customer service agents to achieve performance targets.
- Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
- Handle escalated customer queries and resolve issues efficiently.
- Ensure adherence to company policies, procedures, and quality standards.
- Maintain and report on team KPIs and provide regular performance updates to management.
- Facilitate training and development programs to enhance team skills and knowledge.
- Foster a positive and collaborative work environment.
Requirements:
- Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
- Strong communication and interpersonal skills.
- Ability to work under pressure and handle multiple priorities.
- Proficiency in MS Office and CRM software.
- Ability to motivate, mentor, and guide a team towards achieving business goals.
If you're passionate about leadership and customer service, apply today to join our team in Pune!
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title: HR Executive
Location: Borivali, Mumbai
Employment Type: Full-Time (Work from Office)
Experience: 1 – 3 years
Salary: ₹15,000 – ₹25,000 per month (based on skills & experience)
About Us
Wama Technology Pvt Ltd is a fast-growing IT company focused on delivering high-quality solutions to clients across industries. We believe that great teams build great companies — and we’re looking for a smart, responsible, and motivated Talent Acquisition Executive to join our HR team and help us attract and hire the best talent in the market.
Key Responsibilities
- Manage the end-to-end recruitment process — from understanding job requirements to sourcing, screening, scheduling, and closing positions.
- Source candidates using job portals (Naukri, Indeed, LinkedIn, etc.), social media, referrals, and direct outreach.
- Conduct initial telephonic screening to assess candidate fitment.
- Coordinate interviews between candidates and hiring managers.
- Maintain candidate data, follow up proactively, and ensure a smooth hiring process.
- Support in offer negotiation, onboarding coordination, and documentation.
- Build and maintain a strong talent pipeline for future requirements.
- Contribute ideas to improve hiring strategies and employer branding.
What We’re Looking For
- Bachelor’s degree in any field (MBA/PGDM in HR preferred but not mandatory).
- 1 – 3 years of recruitment experience (IT/technical hiring experience is a must).
- Excellent communication and interpersonal skills.
- Smart, proactive, and responsible individual with strong ownership mindset.
- Comfortable working in a fast-paced and target-driven environment.
- Good knowledge of sourcing tools and recruitment platforms.
What We Offer
- Competitive salary: ₹15,000 – ₹25,000/month based on experience.
- Exposure to diverse hiring roles and rapid learning opportunities.
- Supportive team culture and growth-oriented work environment.
- Opportunity to shape the workforce of a growing company.
KDK Software, India’s leading tax-tech company, is hiring for its SheConnect initiative—a women-only, remote-first team. This flexible sales role is designed for women seeking true work-life balance. Presently, we’re welcoming 10+ experienced female professionals to take on the role of Business Development Officer and grow with us—on your schedule, from wherever you are.
Apply Now: bit.ly/KDKHR
Requirements:
- 5 Years Experience (3 Years experience in Sales)
- Excellent Negotiation Skills.
- Excellent English communication and understanding.
Perks and benefits:
- Work from home
- 7-Hours Work-Shift (Including Breaks)
- Travel Reimbursement
Remote Locations: Ahmedabad, Ambala, Aurangabad, Bangalore, Chandigarh, Chennai, Coimbatore, Delhi, Faridabad, Ghaziabad, Gurgaon, Hyderabad, Indore, Jaipur, Jodhpur, Kanpur, Kochi, Kolkata, Lucknow, Ludhiana, Mumbai, Muzaffarpur, Nagpur, Noida, Patna, Pune, Rajkot, Ranchi, Surat, Vadodara
C#Lead modules of Software Product Development. • Development and Continuous enhancement of Product Architecture and Framework. • Catalyze the personal development plans for team management. • Managing quality and timely Project deliveries. • Collaborate with internal teams to produce strong software design and architecture. • To develop project requirement roadmaps that outline the planned features and enhancements of products, prioritizing them based on customer and business needs. • Continuous cross-functional collaboration, especially on coordination with other teams (Project Management, Implementation, Quality Assurance, etc.). • Debugging and fixing software issues in a timely manner. • Writing clean, efficient, and well-documented code
SALES REPRESENTATIVE | VOICE PROCESS | USA
Job Description:
- Communicate with US customers via email, chat, and phone.
- Quickly search for customer requirements in the live inventory.
- Assist customers in placing orders and process sales over the phone.
- Negotiate with customers & achieve assigned sales targets.
- Provide order updates, and collect feedback.
- Typing Speed: Minimum 25-30 WPM
Candidate Requirements:
- International accent or experience in international voice processes
- Strong multi-tasking skills and a willingness to learn
- Previous experience in sales and negotiation skills
- Proven ability to meet targets
Details:
- Shift: Night Shift (8 PM to 5 AM or 9 PM to 6 AM)
- Working Days: Monday to Friday (5 days)
- Work Mode: On-site at Madhapur Work from Office
- Joining: Immediate joiners preferred
- Experience 0-3 years in the International voice process only
- Salary 2-6 LPA & other incentives
JavaJob Summary :
As a Software Development Engineer, you will be responsible for end-to-end delivery of software components all the way to production. In this position you will partner with our globally distributed cross-functional teams, product managers and other internal stakeholders. This position requires understanding business & technical requirements, designing clean solutions, implementing them and managing these systems. A key aspect of the role is to understand the digital commerce businesses part of KBX and implement technology systems that favourably align with business initiatives and requirements. The position will be evaluated in terms of the quality of the technology development, ongoing management of the systems and impact on business metrics.
Responsibilities :
- Work closely with cross functional teams to and deliver quality technology solutions
- Operational rigor for a rapidly growing tech stack and live portals
- Regular communication with management on status and risks.
- Measure success metrics and influence evolution of the tech product
- Be resourceful and find creative solutions to complex technical challenges.
Basic Qualifications :
- Ability to understand business requirements and build technology solutions that factor in the business requirements completely
- Possess an extremely sound understanding of basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented, Databases.
- Excellent coding skills
- Great problem solving skills and propensity to learn and develop tech talent.
- Bachelor’s degree or higher in Computer Science and years of Software Development experience
Preferred Qualifications :
- Understanding on Web programming is must; full stack experience would be a plus.
- Understanding on AWS Cloud Stack (EC2, Lambda, Dynamo DB, Aurora) would be a plus
- Knowledge of serverless development
- Excellent verbal and written communication skills.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBExperience required - 3 year(minimum) in MERN Stack
Salary - 15-20 LPA
About the Company
The company is one of the fastest-growing B2B SAAS Marketplace to procure industrial materials. The startup is generating an Annual Revenue of Rs. 100 Crore. You will get to work in a fast-paced environment with a brilliant agile tech team led by top engineers.
Location: Pune, 3 months Remote then Work from Office or Hybrid Working
Qualifications & Criteria
1. 3+ Years of development experience in the full-stack development (preferred MERN technology stack). Should be proficient in working with technologies like JavaScript, CSS, and JS with frameworks like NodeJs and ReactJS.
2. Should have good knowledge of databases like Linux.
3. As part of the brains of the startup, You are smart, creative, and love solving business challenges and thereby find new ways to propel the growth of the company.
4. You are passionate about the growth and want to become a future technical leader within the company. Your work and attitude should reflect your commitment for the same.
Responsibilities:
1. Should be able to work independently once proper guidance is provided.
2. Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
3. Ensure timely completion of development activity.
4. Prepare training documents and provide training to internal teams on tools.
5. Consult, design, and develop well-structured, scalable in-house tools.
6. Should be able to write optimized business logic for business functions
ZenOnco.io is the World’s First Integrative Oncology health-tech platform with a vision to
save lives of cancer patients. We provide end-to-end care to cancer patients regarding both
medical as well as complementary treatment to improve their quality of life and increase
chances of cure.
We educate patients, help them design their treatment roadmap, standardize service
providers, facilitate treatment for last-mile service delivery, connect with other survivors,
and do regular follow-ups. We are leveraging technology to do this in a scalable manner. We
were recognized at ESMO (European Society for Medical Oncology) for launching the
World's first tool to generate free directional Integrative Oncology treatment reports
(ZIOPAR). We have also launched India’s first community platform CANNECT App to
connect cancer patients, survivors & caregivers (akin to Quora for Integrative Oncology).
Location: Mumbai - Andheri East
Experience : 3-5 Years
Pay Structure: Negotiable
Role responsibilities:
● Guide and manage a team of Patient Counselors and help them achieve their targets
by providing valuable feedback
● Track progress of Patient Counselors and listen to their calls to ensure that they are
guiding patients well
● Track progress of patients from first call to consultation to beyond
● Collaborate across teams to ensure quality and coordinate care delivery
● Manage patient relations and ensure that they are satisfied
● Ensure thorough and timely resolution of patient issues and concerns. If required,
also talk to patients to understand them and resolve any concerns
Qualifications:
● Any Graduate with 3+ years of experience, of which 1+ as team lead
● Strong communication and networking skills
● Excellent sales and negotiation skills
You will get:
● To make a difference in the lives of millions of cancer patients globally
● A great learning environment and an opportunity to grow
We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are looking the following skill sets within a prospective candidate –
- Strong verbal and written communication skills.
- A versatile personality with above average organizational and planning skills.
- A person with critical thinking and problem solving ability.
- A good team player with creation and handling of team.
- A customer centric person with customer centric business agenda.
- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
- A person who can develop transparent marketing strategies to expand brand recognition.
Experience –
3 – 8 years in FMCG/Retail of Insurance Marketing.
CTC –
20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.
We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are looking the following skill sets within a prospective candidate –
- Strong verbal and written communication skills.
- A versatile personality with above average organizational and planning skills.
- A person with critical thinking and problem solving ability.
- A good team player with creation and handling of team.
- A customer centric person with customer centric business agenda.
- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
- A person who can develop transparent marketing strategies to expand brand recognition.
Experience –
3 – 8 years in FMCG/Retail of Insurance Marketing.
CTC –
20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon