
We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.
Key Responsibilities:
- Lead, manage, and motivate a team of customer service agents to achieve performance targets.
- Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
- Handle escalated customer queries and resolve issues efficiently.
- Ensure adherence to company policies, procedures, and quality standards.
- Maintain and report on team KPIs and provide regular performance updates to management.
- Facilitate training and development programs to enhance team skills and knowledge.
- Foster a positive and collaborative work environment.
Requirements:
- Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
- Strong communication and interpersonal skills.
- Ability to work under pressure and handle multiple priorities.
- Proficiency in MS Office and CRM software.
- Ability to motivate, mentor, and guide a team towards achieving business goals.
If you're passionate about leadership and customer service, apply today to join our team in Pune!

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Job Title: Graphic Designer
Job Type: Full Time
Location: Indore
Summary/Objective:
We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in fashion & luxury sector. The ideal candidate will be proficient in utilizing AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.
Responsibilities/Duties:
1. Design Creation:
- Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
- Collaborate with marketing and other teams to grasp project requirements and objectives.
- Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.
2. Brand Consistency:
· Create engaging content for social media platforms and digital marketing campaigns.
· Ensure designs are optimized for different platforms and adhere to brand guidelines.
· Work closely with the marketing team to contribute to the evolution of the brand identity.
3. Software Proficiency:
· Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.
· Stay updated on industry trends and design tools to enhance creativity and efficiency.
· Excellent skills in color theory, typography, and layout design.
4. Feedback Incorporation:
· Receive and incorporate feedback from stakeholders into design iterations.
· Present design concepts and ideas to team members for review and approval.
5. Project Management:
· Manage multiple design projects simultaneously and meet deadlines.
· Collaborate with other designers and cross-functional teams to ensure project success.
Qualifications/Requirements:
Education:
· Bachelor’s degree in Graphic Design, Visual Arts, or a related field.
Experience:
· 1 to 3 years of professional graphic design experience.
· Experience in the e-commerce, jewelry or luxury industry is ideal.
· Good to have experience in marketing or advertising agency.
Skills:
· Strong creative and conceptual thinking.
· Excellent communication and collaboration skills.
· Ability to work collaboratively and independently.
· Attention to detail and the ability to work independently.
How to Apply:
Kindly send your updated resume and your portfolio link. In your portfolio, highlight projects relevant to the luxury industry, especially any work related to jewelry design.
Contact us:
Avalon Solutions Pvt. Ltd.
PSP - 11, Scheme 78, Vijay Nagar, Indore 452010, MP
www.AvalonSolution.com
Egnyte is seeking an experienced Sr. Software Engineer to join our Software Engineering (Infrastructure) group. The Software Engineering (Infrastructure) group builds large distributed components and services that run Egnyte’s Cloud Platform. Our code serves billions of requests per day with sub-second latency in a fault-tolerant environment. Some of the responsibilities for this group include Egnyte’s Cloud File System, Object Store, Metadata Stores, Search Systems, Recommendations Systems, Synchronization, and intelligent caching of multi-petabyte datasets. We are looking for candidates with a shared passion for building large-scale distributed systems and a keen sense for tackling complexities that come with scaling through multiple orders of magnitude.
What You’ll Do (but is not limited to)
- Design and develop highly-scalable elastic cloud architecture that seamlessly integrates with on-premises systems
- Challenge and redefine existing architectural fundamentals in order to provide next level of performance and scalability; ability to foresee post-deployment design challenges, performance and scale bottlenecks
- Work with multicultural, geographically distributed teams and closely coordinate with cross-functional teams in multiple time zones.
- Deliver enterprise-grade products to customers and continuously work with engineering team to refine products in the field
- Mentor interns and junior engineers, collaborate with Operations, and work closely with CTO on roadmap items
- Extensive penetration testing to ensure security across a hybrid deployment between public/private cloud
- Monitor and manage 3,000+ nodes using modern DevOps tools and APM solutions
- Proactive performance and exception analysis
Your Qualifications
- 5+ years of relevant industry work Experience
- Demonstrated success designing and developing complex systems
- Expertise with multi-tenant, highly complex, cloud solutions
- Experience owning all aspects of software engineering, from design to implementation, QA and maintenance.
- Experience with the following technologies: Java, SQL, Linux, Python, HBase/BigTable
- Data driven decision process
- Relies on unit testing instead of manual QA
- Knowledge of DevOps techniques
- BS or MS degree in Computer Science or related field
Bonus Skills
- Experience with Hybrid and/or on-premises solutions
- Experience in working with AWS or GCP
- Experience with the following technologies:, Nginx, Haproxy, BigQuery, New Relic, Graphite, and/or Puppet
- Security / Governance expertise
About Egnyte
In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visithttp://www.egnyte.com/"> http://www.egnyte.com/">www.egnyte.com
Architect, develop and maintain highly scalable, reliable and secure distributed backend
systems on Cloud (AWS or Azure) or on-premises environments for its customers
and partners.
Work closely with your fellow engineers to develop systems capable of concurrently
processing massive amounts of voice data both in online real-time as well as offline
environments.
Drive accountability for test driven development, delivery of high-quality features and
resilient enterprise class solutions.
Lead a culture of team ownership and direct individual and team accountability to
continuously improve how they work to achieve results.
Work in a startup environment, pushing boundaries with deep involvement with business.
Requirements (what we are looking for)
The right person is better than the right set of experiences and these are the traits we’ve
identified make great additions to our team.
BE//BTech/ME/MTech in Computer Science or a related field from a Tier I or Tier II
University.
6-8 years of hands-on software development and deployment experience (experience of
working in a consumer product startup during its growth phase will be a plus) of which 1 – 2
years of experience would be in leading a team of software developers.
Expertise in Java 8+ and Spring Boot is a must
Good experience in messaging platforms like RabbitMQ/Kafka
Good experience in distributed systems and relational & NoSQL databases like PostgreSQL,
MySQL, Redis, MongoDB, etc.
Expertise in one or more of: Python, NodeJS, GoLang would be preferred
Must have hands on experience in products which handle multiple concurrent calls (API),
handle CPU intensive jobs, consist of multiple asynchronous system calls.
Worked on microservices based architecture and design
Managed/ Owned infrastructure on AWS/Microsoft Azure/private clouds and setup high
availability systems
Knowledge of Docker and Kubernetes
Knowledge of RESTful APIs, caching concepts, the HTTP protocol and general web
architecture



o You’re both relentless and kind, and don’t see these as being mutually
exclusive
o You have a self-directed learning style, an insatiable curiosity, and a
hands-on execution mindset
o You have deep experience working with product and engineering teams
to launch machine learning products that users love in new or rapidly
evolving markets
o You flourish in uncertain environments and can turn incomplete,
conflicting, or ambiguous inputs into solid data-science action plans
o You bring best practices to feature engineering, model development, and
ML operations
o Your experience in deploying and monitoring the performance of models
in production enables us to implement a best-in-class solution
o You have exceptional writing and speaking skills with a talent for
articulating how data science can be applied to solve customer problems
Must-Have Qualifications
o Graduate degree in engineering, data science, mathematics, physics, or
another quantitative field
o 5+ years of hands-on experience in building and deploying production-
grade ML models with ML frameworks (TensorFlow, Keras, PyTorch) and
libraries like scikit-learn
o Track-record in building ML pipelines for time series, classification, and
predictive applications
o Expert level skills in Python for data analysis and visualization, hypothesis
testing, and model building
o Deep experience with ensemble ML approaches including random forests
and xgboost, and experience with databases and querying models for
structured and unstructured data
o A knack for using data visualization and analysis tools to tell a story
o You naturally think quantitatively about problems and work backward
from a customer outcome
What’ll make you stand out (but not required)
o You have a keen awareness or interest in network analysis/graph analysis
or NLP
o You have experience in distributed systems and graph databases
o You have a strong connection to finance teams or closely related
domains, the challenges they face, and a deep appreciation for their
aspirations
We are looking for an experienced and creative Video Editor to join our team! As a Video Editor at our company, you will be responsible for editing, and producing photos and videos from stock images and videos, for internal and external purposes.
As video has become the best way to communicate the company's messages on online platforms, your position will play an important role in our company's success.
You’ll edit them accordingly per the requirements.
Experience and complete knowledge of video editing software like Adobe Premiere Pro, light works, etc
Experience as a graphic designer or in a related field.
Demonstrable graphic design skills with a strong portfolio.
A strong eye for visual composition.
Effective time management skills and the ability to meet deadlines.



We are looking for a Hybrid Mobile application developer who likes being part of an innovative team, where he/she will get to work on the best product in the market. Able to Design and develop Hybrid Mobile applications using the latest web technologies, primarily React native.
● Who can join immediately
● Opportunity to work in Cloud-based Data Solutions and Products.
Required Skills & Experience:
● Extensive experience in Hybrid Mobile application design and development using
React native.
● Has a minimum of 2+ years of experience in React native.
● Experience with RESTful APIs and server-side APIs integration.
● Hands-on experience in HTML, CSS, JS, jQuery, Bootstrap, and Angular
● Experience with Git.
● Worked in Agile projects.
● Excellent communication & interpersonal skills, able to work both in teams and individually.


Software Developer (B.Tech, Linux+CPP+ROS)
Job Description:
- Design, implement and deliver custom solutions using the current robotics framework.
- Bug fixing and improving of current application framework.
- Design and implement tools to facilitate application development and testing.
- Work with team members in deployment and field testing.
Requirements:
- Bachelor Degree / Masters in Engineering (ECE and CSE preferred)
- Work experience of 3 to 10 years in software programming.
- Full understanding of software engineering.
- Proficiency in C/C++ and Python programming for Linux based systems.
- Basic Knowledge of Robot Operating System(ROS) is mandatory.
- Good understanding of the algorithms and control loops.
- Able to use tools to manage source code, preferably Git / GitHub.
- Knowledge of video streaming from edge devices is a plus.
Perks and Benefits for the employees
- Paid Leaves (12CL+12SL+12 public holidays )
- career development
- Health insurance
- Work life balance
- Employee recognition and reward programs
- Flexible work hours
- Five working days.
- Remote job for now




- Implementing designs and coordinating the frontend development and required backend for it.
- Working on back-end development tasks and designing architecture for the same.
- Performing research and find opportunities to utilise web development best practices, forming guidelines to improve system productivity, and working on scaling and monitoring.
- Working with cross-functional teams to maintain and make sure the product should be scalable, maintainable and secure.
- Coordinating with multiple junior team members for the development of the tasks & projects
- Developing user interface components and implementing them following well-known React.js workflow.
- Architecting the application out in clean MVC kind of architectures in ReactNative for Android/ iOS app development.
- Developing APIs with MVC frameworks in Java / Python.
- Designing and building REST APIs.
- Building on and maintaining services on cloud platforms.
- Building reusable code and libraries for future use.
What you need to have:
- Bachelor's degree in Computer Science or related field.
- 1+ years of experience working as Android or React Native development
- Built an application from scratch earlier.
- Strong computer science fundamentals.
- The ability to own end to end responsibility - right from requirement to release.
- Willingness and enthusiasm drive to learn new technologies.
- The ability to pick the right tools for the job.
- Desire and ability to play different roles as necessary
- If Android, you should have strong understanding of activity lifecycle, other components like service, broadcast receiver.
- Core knowledge in Rxjava, Rxandroid, retrofit etc. and can work with Kotlin programming language.
- If React Native, should be well versed with React JS and React Native.


