Cutshort logo
DBS Mintek Pvt Ltd logo
BPO Team leader
DBS Mintek Pvt Ltd
DBS Mintek Pvt Ltd's logo

BPO Team leader

at DBS Mintek Pvt Ltd

0.5 - 5 yrs
₹2L - ₹2.4L / yr
Pune
Skills
Customer Support

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

  • Lead, manage, and motivate a team of customer service agents to achieve performance targets.
  • Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
  • Handle escalated customer queries and resolve issues efficiently.
  • Ensure adherence to company policies, procedures, and quality standards.
  • Maintain and report on team KPIs and provide regular performance updates to management.
  • Facilitate training and development programs to enhance team skills and knowledge.
  • Foster a positive and collaborative work environment.

Requirements:

  • Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and handle multiple priorities.
  • Proficiency in MS Office and CRM software.
  • Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

NeoGenCode Technologies Pvt Ltd
Akshay Patil
Posted by Akshay Patil
Gurugram
3 - 8 yrs
₹5L - ₹16L / yr
AWS Finops
skill iconAmazon Web Services (AWS)
AWS Cost Explorer
AWS Budget
Quicksight
+4 more

Job Title : AWS FinOps Specialist/Engineer

Experience : 3+ Years

Location : Gurgaon WFO (5 Days)


Summary :

We are seeking an experienced AWS FinOps Specialist/Engineer to manage and optimize cloud financial operations across our AWS environment. The ideal candidate will have strong analytical skills, deep expertise in AWS cost management tools. He would work closely with engineering, finance, and leadership teams to provide visibility into cloud spending and implement strategies to maximize ROI from AWS investments.


Key Responsibilities :

1. Cost Optimization :

- Analyze AWS usage and costs to identify cost-saving opportunities.

- Implement AWS Reserved Instances, Savings Plans, and Spot Instances to reduce costs.

- Right-size AWS resources based on application needs.

- Propose architectural changes to improve cost efficiency.


2. Cloud Financial Governance :

- Set up budgets and alerts in AWS Cost Explorer and Billing Dashboard.

- Define and enforce tagging strategies for cost allocation and resource tracking.


3. Reporting and Analysis :

- Create detailed cost reports and dashboards using AWS tools, such as Cost Explorer, AWS Budgets, and QuickSight.

- Provide actionable insights to stakeholders for better decision-making.

Track key KPIs, including cost per service, cost per account, and overall cloud ROI.


4. Collaboration :

- Work with teams to forecast cloud resource usage and budget accordingly.

Collaborate with finance to align cloud spending with organizational goals.

Partner with vendors and AWS account managers to optimize enterprise agreements.


5. Automation and Tooling :

Automate cost management workflows using AWS tools like Cost and Usage Reports (CUR) and third-party FinOps platforms.


Key Requirements :

  • Experience: 3-5 years in AWS cloud operations, cost management, or a related field.


Certifications : AWS Certified Cloud Practitioner or AWS Certified Solutions Architect (Associate or Professional) preferred.


Technical Skills :

- Proficiency in AWS Billing, Cost Explorer, and AWS Cost and Usage Reports (CUR).

- Familiarity with AWS services (e.g., EC2, S3, RDS, Lambda, EKS) and their cost structures.

- Experience with third-party FinOps tools (e.g., CloudHealth, Spot.io, CloudCheckr).

Read more
ChicMic Studios
manpreet kaur
Posted by manpreet kaur
Mohali, Chandigarh
4 - 12 yrs
₹7L - ₹10L / yr
skill iconFigma
skill iconJavascript
skill iconjQuery
skill iconBootstrap
Adobe Photoshop
+2 more

Hi,


We are seeking a talented and motivated Web Designer with a minimum of 4+ years of experience to join our dynamic team.

As a Web Designer, you will play a crucial role in creating visually stunning and user-friendly websites that align with our brand identity and resonate with our audience. Your proficiency in HTML, CSS, and JavaScript, coupled with your understanding of UI/UX design principles, will allow you to transform wireframes and mockups into seamless web experiences.


Skills Required:


  • Proficient in HTML, CSS, WordPress, Bootstrap, Photoshop, Figma, Canva and all designing tools.
  • Proven experience as a Frontend Developer or Web Designer in a senior role.
  • Good experience in responsive website designing.
  • Must have experience in bootstrap and HTML5.
  • Excellent knowledge of CSS3, JavaScript, jQuery, Canvas, Angular Js.
  • Should be aware of the recent trends in UI Design.
  • Should have strong knowledge of Responsive Web Design and Bootstrap framework.
  • Familiarity with JavaScript frameworks such as React Js is an advantage.
  • Experience in debugging & troubleshooting.
  • Ability to lead & deliver projects with a strong sense of ownership.
  • Integrate frontend interfaces with server-side functionalities.
  • Candidate should be proficient in converting PSD into HTML.
  • Must be highly organized and committed to a team environment

If interested, then you can directly apply at manpreet.kaur(at)chicmic.co.in

Thanks

Read more
Puthur Infotech Pvt Ltd
Bengaluru (Bangalore)
1 - 2 yrs
₹1L - ₹3L / yr
IP PBX
Avaya IP Office
Matrix management
telecom engineer is shoud be skills in telephonic connection ip ipbx, epbx solution , telephonic troubleshooting , networking , cisco , video conferancing , etc.  
Read more
A Top level 5 Services Company
A Top level 5 Services Company
Agency job
Bengaluru (Bangalore)
3 - 7 yrs
₹3L - ₹20L / yr
DevOps
Windows Azure
Linux/Unix
Microsoft Windows Azure
SQL Azure
+5 more
  • 4+ years of experience in IT and infrastructure

  • 2+ years of experience in Azure Devops

  • Experience with Azure DevOps using both as CI / CD tool and Agile framework

  • Practical experience building and maintaining automated operational infrastructure

  • Experience in building React or Angular applications, .NET is must.

  • Practical experience using version control systems with Azure Repo

  • Developed and maintained scripts using Power Shell, ARM templates/ Terraform scripts for Infrastructure as a Code.

  • Experience in Linux shell scripting (Ubuntu) is must

  • Hands on experience with release automation, configuration and debugging.

  • Should have good knowledge of branching and merging

  • Integration of tools like static code analysis tools like SonarCube and Snky or static code analyser tools is a must.

Read more
FrontRow
FrontRow
Agency job
via Asvatthah by Surendhar D
Bengaluru (Bangalore)
2 - 4 yrs
₹5L - ₹20L / yr
skill iconFlutter
skill iconJava
skill iconKotlin
skill iconAndroid Development
What you can look forward to:
● We provide a platform for you to grow exponentially along with the organisation.
● Grow with a team having strong foundations in software engineering practices.
● First-hand experience with a wide range of technologies that work at scale.
● Your role is not just subjected to coding , you will be involved in the end to end product phase from ideation to the product going live.
● Our focus is not from which tier 1 college you come from rather it is the skills/competencies you have and the progression you have shown in your career graph.
● Learn in an environment passionate about knowledge-sharing.
● Have a pivotal role in the transformation of our engineering culture.

Responsibilities:

● Work closely with our product and design teams to customize the user experience.
● Design components by translating product requirements, break down projects into tasks and provide accurate estimates. Build scalable and reliable technology solutions at a rapid pace.
● Prototype new and redesign features.
● A focus on UI design principles and making apps work intuitively.
● Strong coding abilities and experience with Dart.
● Actively participate in design and code reviews to build robust applications and prototypes.
● A willingness to dive deep, experiment rapidly and get things done.
● Understanding of object-oriented software development.
● Prior experience in working with social apps is a plus.
● Experience in working with machine learning applications, hardware features is a plus.
● Prior product building experience or from a startup background would be a plus.
Read more
SilverFox management
at SilverFox management
1 recruiter
Rahul Sharma
Posted by Rahul Sharma
Gandhidham, Junagadh, Bhuj
1 - 3 yrs
₹3L - ₹10L / yr
Doctor
pathology
MD
MD Pathology with 1 yr of experience 

location : Una , Junagadh and Gandhidham
Read more
NCR (Delhi | Gurgaon | Noida)
0 - 3 yrs
₹5L - ₹8L / yr
Immigration
Migration
Process consulting
Diverse Immigration Services will provide you consultation 24*7 contact us and grab these opportunities to settle in Canada and Australia. Diverse Immigration Services gives you the best visa services like Canada work visa, Canada pr, and Germany Job Seeker visa.
Read more
PAN INDIA
3 - 7 yrs
₹1L - ₹4L / yr
Report Writing
excellent communication
ability to work calmly under pressure
We are professional company manufacturing mobile phone batteries and USB cables.
Read more
Golden Rumble
Golden Rumble
Posted by Golden Rumble
NCR (Delhi | Gurgaon | Noida), Mumbai
0 - 2 yrs
₹1L - ₹2L / yr
Recruitment/Talent Acquisition
Human Resources (HR)
Performance Evaluation
Training and Development
Compensation & Benefits
+2 more
HR Executive required for recruitment firm. location Delhi & Bangalore
Read more
Lovetreats | www.lovetreats.in
Ute Pauline Wiemer
Posted by Ute Pauline Wiemer
Bengaluru (Bangalore)
0 - 5 yrs
₹2L - ₹3L / yr
Communication Skills
Customer Relationship Management (CRM)
English Proficiency
Customer Success
Are you good with people? Can you genuinely understand issues, resolve problems and integrate feedback into the company successfully? If you are an active listener with super communication skills you might be the person we are looking for. We need a client - servicing individual who is ready to tackle any customer issue that comes their way. Follow up with clients and track customer patterns,, answer customer queries on phone, chat and email, help customers pick out the perfect treats, manage the entire fulfilment process, and handle our delivery partners. We at Lovetreats are a mostly women driven team based in Bangalore from where we reach out to people all over India. What gets us out of bed every morning is our mission to transform the Indian intimate lifestyle market and make access to intimate products easy, confidential and non-intimidating. Because shopping for sexual health and pleasure products shouldn’t feel sleazy or uncomfortable.  We believe that a little bit of inspiration and spirit of adventure can make our relationships with our bodies and our partners a whole lot more exciting and pleasurable. Sexuality is an important part of our lives. We want to give it the attention it deserves and remove the taboos surrounding it. This reflects in everything we do, from the way we hand pick the products on our site and the user experience we offer, to our customer service and the ideas we spread through our blog. We are the first intimate lifestyle brand in India that makes you smile, not cringe. Lovetreats is an inclusive workspace. We are open to female as well as male applicants, people who want to switch career tracks or restart careers. We are also interested in working with mothers who are coming back to work after a break as well as open to non-citizen individuals looking for a career in Bangalore. If you can be sure about the number of hours you can devote to Lovetreats, we’re always ready to find a way to work with talented people!
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos