We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.
Key Responsibilities:
- Lead, manage, and motivate a team of customer service agents to achieve performance targets.
- Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
- Handle escalated customer queries and resolve issues efficiently.
- Ensure adherence to company policies, procedures, and quality standards.
- Maintain and report on team KPIs and provide regular performance updates to management.
- Facilitate training and development programs to enhance team skills and knowledge.
- Foster a positive and collaborative work environment.
Requirements:
- Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
- Strong communication and interpersonal skills.
- Ability to work under pressure and handle multiple priorities.
- Proficiency in MS Office and CRM software.
- Ability to motivate, mentor, and guide a team towards achieving business goals.
If you're passionate about leadership and customer service, apply today to join our team in Pune!
Shubham Vishwakarma
Full Stack Developer - Averlon
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Company Name: SAS One Pvt Ltd (www.sasone.in)
Location: Bengaluru, India
Experience: 6+ years
Job Summary:
We are looking for a highly skilled Senior Embedded Software Engineer experienced in Embedded C development, Linux Kernel programming, and Device Driver design. The ideal candidate will contribute to low-level software development for embedded systems, working closely with hardware teams to design, implement, and optimize drivers and kernel modules for next-generation platforms.
Key Responsibilities:
- Design, develop, and debug embedded software in C for SoM(System On Modules).
- Develop and maintain board support packages (BSPs), bootloaders, and low-level firmware.
- Work on real-time performance optimization, memory management, and inter-process communication.
- Develop and maintain Linux kernel modules and device drivers for various peripherals (I2C, SPI, UART, GPIO, USB, PCIe, HDMI, etc.).
- Collaborate with hardware engineers for bring-up, debugging, and validation of new boards.
Required Skills & Experience:
- Bachelor’s or Master’s degree in Electronics, Computer Engineering, or related field.
- 6+ years of hands-on experience in embedded software development.
- Strong proficiency in Embedded C.
- Deep understanding of Linux Kernel internals, device driver architecture, and hardware software interaction.
- Familiarity with ARM architecture, SoC bring-up, and YOCTO environments is a plus.
- Strong debugging and analytical skills, with the ability to work independently in fast-paced environments.
Preferred / Good-to-Have Skills:
- Exposure to Yocto Project, U-Boot, and bootloader customization.
- Experience with embedded Linux distributions or open-source contributions.
- Understanding of hardware schematics and signal analysis (oscilloscope, logic analyzer).
Job Title: Store Keeper
Industry: FMCG
Location: Mehsana
Employment Type: Full-Time
Experience: 1 – 3 Years
Salary: 12k to 18k
Key Responsibilities:
- Maintain accurate records of all incoming and outgoing materials.
- Monitor inventory levels and ensure timely replenishment to avoid shortages.
- Conduct regular stock verification.
- Coordinate with purchase, production, and dispatch teams for smooth material flow.
- Maintain cleanliness, safety, and proper labeling in the store area.
- Handle logistics coordination for material movement within plant and to customers/vendors.
- Ensure compliance with company policies and safety standards.
Required Skills & Competencies:
- Knowledge of Store and inventory management .
- Familiarity with stock management methods.
- Good communication and coordination skills.
- Ability to maintain accuracy under pressure.
- Team-oriented with problem-solving ability.
- Knowledge of material classification, batch control, and expiry management.
Java
Spring BootPrimary Responsibilities:
Developer for IT Regulatory team, work with the development manager and key stakeholders to understand business requirements and develop moderately complex technical solutions.
Work collaboratively with the team to support existing functionality and build, implement, and support new solutions.
Draft and review technical diagrams, specifications documents and required project documentation.
Conduct code reviews of other developers.
Share experience and knowledge with the team to improve productivity & delivery timelines.
Continuously seek ways to improve our existing architecture, advises on complex code deficiencies, provides systemic proposals, and promote efficiencies where necessary.
Job Requirements:
Undergraduate degree in computer science or technology discipline
5+ years of Core Java Development experience & Integration Technologies (Spring, MQ, JSON, XML, SOAP).
Experience writing SQL queries (DB2, Snowflake).
Crystal reports/Excel Writer/Aspose.
Working knowledge of scripting languages (Perl, Unix Shell, Python).
Experience working with source code repositories (Bitbucket, GitHub)
JavaScript, Angular is a plus.
Sound understanding of Object-Oriented Design & Programming, Enterprise Architecture Patterns and GoF design.
A flexible, tenacious team player with a positive attitude and strong interpersonal skills, able to build collaborative relationships with globally distributed teams.
Strong analytical and design skills with attention to detail.
Excellent communication (verbal and written) skills; Able to communicate with different stakeholders effectively.
Experience developing technical solutions in Investment Management industry.
Understanding of portfolio accounting concepts and trade lifecycle
Go Programming (Golang)Java
NodeJS (Node.js)Construction & Infrastructure is one of the industries, with the most complex problems in Supply Chain and they are fundamentally reengineering the way construction materials get procured. Their Clients include the biggest names in India & the World– The
LafargeHolcim Group, JSW Group, The Tatas and many others. They are backed by some of the world’s top marquee funds in their journey to create transparency and standardization to an otherwise opaque industry.
Your responsibilities:
● Understand the business context and build high quality code using proven design patterns
● Develop, test and deploy integrations required to meet business requirements
● Carry out unit tests and other quality control mechanisms to inform and validate the code and design
● Utilizing and monitoring cloud infrastructure resources (such as AWS, Azure) efficiently
● Participate in a highly fluid environment applying agile software development principles
● Ensure the coding standards are on-par with the best in the industry
Educational Qualifications:
● Bachelor's or Master’s degree in a quantitative field (e.g. Mathematics, Engineering, Computer Science).
Must have skills:
● 3+ years of work experience with mobile/web development
● Experience in working with either of languages: Go, Java, Scala
● Strong understanding of relational and non-relational databases (MySQL, PostgreSQL, MongoDB,
● Cassandra)
● Strong understanding of Message brokers
● Must have hands on experience in Restful APIs
● Must have a strong foundation of Data structures and Algorithms
● Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions
● or approaches to problems
● Ability to deploy features on a daily basis: should be good at time management and prioritization
● Hands-on experience in CI/CD principles and TDD
● Strong written and verbal English communication skills
Good to have skills:
● Experience in event-driven & asynchronous I/O frameworks
● Exposure to business process and workflow automation
● Working experience in process driven and data intensive business applications
● Experience in working on web infrastructure with React.js and React Native
Professional traits:
● Self-motivated, persistent and “Never Give Up” attitude
● Passion for innovation and adaptability to a lean startup culture
● Ability to work with minimal supervision, independently and / or as a member of a team
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KotlinJavaJD- Senior Flutter Developer
We are seeking an experienced Senior Flutter Developer with 3-5 years of experience to join our dynamic team. The ideal candidate will have a strong background in mobile app development using Flutter, with a focus on building high-quality, performance-driven applications.
Key Responsibilities:
- Mobile App Development: Design and develop mobile applications using Flutter framework, ensuring high performance, responsiveness, and scalability.
- UI/UX Design Implementation: Translate UI/UX designs into high-quality code, with a focus on maintaining consistency and adherence to design guidelines.
- Cross-Platform Development: Leverage Flutter's cross-platform capabilities to develop applications that run seamlessly on both iOS and Android platforms.
- API Integration: Integrate with backend services and APIs to fetch and process data, ensuring seamless communication between the mobile app and server-side components.
- Code Optimization: Identify and address performance bottlenecks and optimize code for maximum efficiency and speed.
- Testing and Debugging: Conduct thorough testing and debugging to ensure the stability and reliability of the mobile applications.
- Version Control: Collaborate with the development team to manage code repositories using version control systems such as Git.
- Documentation: Maintain comprehensive documentation for codebase, APIs, and development processes to facilitate collaboration and knowledge sharing.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related field.
- 3-5 years of experience in mobile app development, with a focus on Flutter framework.
- Proficiency in Dart programming language and Flutter SDK.
- Strong understanding of mobile app architecture and design patterns.
- Experience with state management solutions such as Provider, Bloc, or Redux.
- Knowledge of RESTful APIs and asynchronous programming.
- Familiarity with mobile app testing frameworks such as Flutter Test or Mockito.
- Excellent problem-solving and debugging skills.
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Experience:2+ Years
We are seeking a dynamic and experienced Digital Marketing Executive to join our team. The ideal candidate should possess a proven track record of acquiring leads through various digital channels, including Facebook, LinkedIn, YouTube, and Google. Additionally, the candidate should have expertise in promoting Business Software products such as ERP, CRM, Mobile Apps, BI Tools, etc. through targeted marketing strategies.
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Lead Generation: Develop and execute digital marketing campaigns to generate high-quality leads through Facebook, LinkedIn, Google, and other relevant platforms.
Business Software Promotion: Plan and implement result-driven marketing strategies to promote our range of Business Software products to a targeted audience.
Social Media Management: Manage and create engaging content for our social media platforms to enhance brand presence and drive user engagement.Paid Advertising: Optimize paid advertising campaigns to maximize lead generation and brand awareness.
Email Marketing: Utilize Mailchimp and other email marketing tools to design and execute effective email campaigns to nurture leads and engage existing customers.
Brand Campaigns: Conceptualize and execute brand campaigns on social media and other channels to enhance brand visibility and recognition.
Analytics and Reporting: Monitor and analyze the performance of digital marketing campaigns using various analytical tools and provide insights for continuous improvement.
SEO and Content Marketing: Collaborate with the content team to optimize website content for SEO and strategize content marketing initiatives.
Market Research: Stay up-to-date with industry trends, competitor activities, and customer preferences to refine marketing strategies.
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Proven Experience: Minimum of 2 years of successful experience in digital marketing with a focus on lead generation and brand promotion.
Software Marketing: Strong knowledge and experience in promoting Business Software products such as Odoo, ERP, CRM, Mobile Apps, BI Tools, etc.Social Media Expertise: Proficiency in managing and conducting brand campaigns across various social media platforms.
Lead Generation: Demonstrated ability to generate quality leads through Facebook, LinkedIn, Google, Youtube and other digital channels.
Email Marketing: Experience in executing effective email marketing campaigns using Mailchimp or similar tools.
Analytical Skills: Proficient in analyzing campaign performance data and translating it into actionable insights.
Creativity and Innovation: A creative mindset with the ability to develop unique marketing strategies.
Excellent Communication: Strong written and verbal communication skills to create compelling content and interact with the target audience.
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Bachelor's Degree in Marketing
Bachelor's Degree in Business or Business Administration
Bachelor's Degree in Communication
Bachelor's Degree in Digital Media
Bachelor's Degree in Information Technology or Computer Science
Bachelor's Degree in Public Relations or Journalism
Bachelor's Degree in Graphic Design or Multimedia Arts
Bachelor's Degree in E-commerce or Digital Business
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!
Position: Technical Support L2
Qualifications: Any graduate/Diploma
Experience: 2+ yrs
Job Description
- Troubleshoot Microsoft Office Products (O365)
- Windows 10 desktop issues
- Windows updates and driver issues
- Basic concepts of networking
- Ping
- DNS
- Web Browser Troubleshooting
- RingCentral Phone Systems
- Excellent Communication Skills
- Excellent Customer Service
- Outlook Troubleshooting.
- Third party application installation and troubleshooting (using reference guide)
Candidate needs to have exposure to interacting with International clients – eg US, UK, Australia, Canada etc, and excellent communication skills.
Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)
Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.
Notice period – Max 60 days
Interview Mode: Face to Face on 20th August 2022
Python
Django
Amazon Web Services (AWS)
DockerTotal Experience: 6 – 12 Years
Required Skills and Experience
- 3+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
- 3+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
- Building and running Docker images and deployment on Amazon ECS
- Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
- Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
- Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
- Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
- Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
- Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
- Understanding of IAM, RBAC, NACLs, and KMS
- Good communication skills
Good to have:
- Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
- Knowledge of database administration such as MongoDB.
- Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.
Responsibilities
- Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
- Establish and promote DevOps thinking, guidelines, best practices, and standards.
- Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.
About the Role:
We are hiring VP of aggregation to manage and expand large fleet of partnered ambulances. He must possess excellent organisation, time management and prioritisation skills. The individual should be good problem solver and able to smoothly handle multiple critical tasks and consistently deliver against hard deadlines.
Job Responsibilities:
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Develop and execute strategy to onboard more ambulance vendors
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Maintain good vendor relationships and timely billing
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Standardise vehicle quality, conduct regular audits and tech integrations
- Work on issues faced by patients with partnered ambulances
The candidate should have:
- Three years of experience managing aggregation-model multi-city operations, ideally in fast-paced organisations.
- Strong attention to detail, history of delivering zero-defect output, and comfort with ambiguity in an ever-changing environment
- Ability to adapt with humility and resilience
- A passion for the mission of HelpNow
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon