BPO Team leader

🔹 Senior Site Reliability Engineer (SRE)

📍 Location: Bangalore

🕐 Shift: 1:30 PM – 10:30 PM

🏢 Work Mode: Tue–Fri WFO | Monday WFH

📅 Experience: 8–12 Years

📌 Role Overview

The Senior SRE is responsible for ensuring system reliability, performance, and scalability by combining DevOps practices, automation, and proactive monitoring. The role focuses on incident prevention, system optimization, and operational excellence across enterprise platforms.

🔹 Key Responsibilities

⚙️ Reliability Engineering & Operations

• Ensure high availability and system health across production environments
• Monitor performance and proactively identify risks and bottlenecks
• Improve reliability using data-driven insights and baselining

🚨 Incident Management & Troubleshooting

• Lead major incident resolution across multiple technologies
• Perform deep-dive root cause analysis (RCA)
• Act as a technical escalation point during critical outages

🤖 Automation & Continuous Improvement

• Develop automation scripts using:
• Ansible
• PowerShell / Shell
• Eliminate manual work (reduce toil) through automation
• Improve logging, alerting, and auto-remediation mechanisms

📊 Performance Optimization

• Analysed and optimize application & infrastructure performance
• Identify operational gaps using analytics
• Continuously enhance system efficiency and scalability

🤝 Collaboration & SRE Practice

• Work with Agile product teams to improve reliability
• Drive SRE maturity using frameworks and best practices
• Collaborate with leadership, SMEs, and DevOps teams
• Contribute to SRE Community of Practice

🔹 Required Skills

🛠️ Core Technical Skills

• Strong experience in:
• Incident management & production support
• Full-stack troubleshooting
• Infrastructure & Systems:
• Windows & Linux
• Cloud + On-prem architecture
• Networking & Security:
• Cisco / Juniper
• IAM (Azure AD, SAML, OpenID)

⚡ Tools & Technologies

• Monitoring & performance tools
• Automation:
• Ansible
• PowerShell / Shell
• KQL
• API integration & change management

💡 Core Competencies

• Strong analytical & problem-solving skills
• Excellent communication & stakeholder handling
• Ability to work in high-pressure production environments

🔹 Nice to Have

• CI/CD pipelines (Git, GitHub)
• Software development lifecycle (SDLC) understanding
• Agile (Scrum / Kanban) experience

Exp: 0 -2 Years

Salary: ₹12,000 - ₹18,000 per month

Location: Pune

Requirements:

• Proven experience in telecalling, sales, or customer service is preferred.
• Excellent verbal communication skills.
• Strong persuasive and negotiation skills.
• Ability to build rapport and maintain positive relationships over the phone.
• Goal-oriented and self-motivated with a track record of achieving targets.
• Basic computer literacy and comfortable using CRM systems.
• Strong organizational and time-management skills.
• Ability to handle pressure and work effectively in a fast-paced environment.

Job description:

We are looking for an experienced Sales and Marketing Manager to lead and grow our customer base and revenue. This role combines strategic planning with hands-on execution across sales and marketing functions. The ideal candidate will have strong leadership skills, a track record of achieving targets, and the ability to drive brand and business growth.

Key Responsibilities:

• Develop and implement sales and marketing strategies to meet business goals.
• Generate leads, close deals, and maintain strong client relationships.
• Plan and manage campaigns across digital and traditional channels.
• Monitor and report on sales performance and marketing ROI.
• Conduct market research and analyze competitor activities.
• Manage and mentor the sales and marketing team.

Requirements:

• Bachelor’s degree in Marketing, Business, or related field.
• 5+ years of relevant experience with leadership responsibilities.
• Strong communication, negotiation, and analytical skills.
• Experience in Corrugation industry is a must

Key Skills:

Strategic Planning | Sales Management | Marketing Campaigns | Team Leadership | Market Analysis

Job Type: Full-time

Work Location: In person

• Sound knowledge of Mongo as a primary skill
• . Should have hands on experience of  MySQL as a secondary skill will be enough
• . Experience with replication , sharding and scaling.
• . Design, install, maintain highly available systems (includes monitoring, security, backup, and performance tuning)
• . Implement secure database and server installations (privilege access methodology / role based access)
• . Help application team in query writing, performance tuning & other D2D issues
• • Deploy automation techniques for d2d operations
• . Must possess good analytical and problem solving skills
• . Must be willing to work flexible hours as needed
• . Scripting experience a plus
• . Ability to work independently and as a member of a team
• . good verbal and written communication skills

AeroLeads is a fast-growing product-based startup with 200,000+ business users and a good number of paying customers including Inc 5000 companies. Companies like IBM have used us and now we are looking for a Content Writer who can help us grow even faster.                                                                                                                                                                                                                                                       What You Will Do

1. Research industry-related topics

2. Write clear marketing copy to promote our services

3. Prepare well-structured drafts using content management systems

4. Proofread and edit blog posts before publication

5. Submit work for input and approval

6. Coordinate with marketing and design teams to illustrate articles

7. Conduct simple keyword research and use SEO guidelines to increase web traffic

What you will get

• Freedom to make your decisions.

• Work on your own as we are a really small team.

• Flexible work timings.

• Competitive market salary.

We are looking to hire immediately.