
We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.
Key Responsibilities:
- Lead, manage, and motivate a team of customer service agents to achieve performance targets.
- Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
- Handle escalated customer queries and resolve issues efficiently.
- Ensure adherence to company policies, procedures, and quality standards.
- Maintain and report on team KPIs and provide regular performance updates to management.
- Facilitate training and development programs to enhance team skills and knowledge.
- Foster a positive and collaborative work environment.
Requirements:
- Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
- Strong communication and interpersonal skills.
- Ability to work under pressure and handle multiple priorities.
- Proficiency in MS Office and CRM software.
- Ability to motivate, mentor, and guide a team towards achieving business goals.
If you're passionate about leadership and customer service, apply today to join our team in Pune!

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Core Responsibilities:
- Design & Development: Architect and implement scalable backend services and APIs using Python or Golang, ensuring high performance, resilience, and extensibility.
- System Ownership: Take end-to-end ownership of critical modules, from design and development to deployment and support.
- Technical Leadership: Conduct design and code reviews, enforce best practices, and mentor junior engineers to raise the team’s technical bar.
- Collaboration: Work closely with product managers, architects, and other engineers to translate business requirements into technical solutions.
- Performance & Reliability: Troubleshoot complex issues in production systems, identify root causes, and design sustainable long-term solutions.
- Innovation: Evaluate new technologies, contribute to proof-of-concepts, and recommend tools that can improve developer productivity.
- Process Improvement: Drive initiatives to improve coding standards, CI/CD pipelines, and automated testing practices.
- Knowledge Sharing: Document designs, create technical guides, and share insights with the broader engineering team.
Experience and Expertise:
- 4–7 years of backend development experience with Python or Golang.
- Strong expertise in designing, developing, and scaling microservices and distributed systems.
- Solid understanding of concurrency, multi-threading, and performance optimization.
- Proficiency with databases (SQL/NoSQL), caching systems (Redis, Memcached), and messaging systems (Kafka, RabbitMQ, etc.).
- Hands-on experience with Linux development, Docker, and Kubernetes.
- Familiarity with cloud platforms (AWS/GCP/Azure) and related services.
- Strong debugging, profiling, and optimization skills for production-grade systems.
- Experience with AI-powered development tools is a strong plus; familiarity with concepts like 'agentic coding' for workflow automation or 'context engineering' for leveraging LLMs in system design is highly desirable.
Skills:
- Strong problem-solving ability, with experience handling complex technical challenges.
- Ability to lead technical initiatives and mentor junior engineers.
- Excellent communication skills to collaborate with cross-functional teams and articulate trade-offs.
- Self-motivated, proactive, and able to operate independently while aligning with team goals.
- Passionate about engineering culture, quality, and developer productivity.
Job Overview
We are seeking a proactive and analytical Salesforce Administrator to own our Salesforce CRM and ensure it works seamlessly with our financial systems. The ideal candidate will manage day-to-day configuration, maintain high-quality data, automate accounting-related workflows (like quote-to-cash), and act as a bridge between the Sales and Finance departments.
Key Responsibilities
- Salesforce Administration & Accounting Integration:
- Oversee daily operations of the Salesforce org, including managing users, profiles, roles, and security.
- Maintain and optimize integrations between Salesforce and accounting software (e.g., QuickBooks, NetSuite, Certinia) to ensure seamless data flow.
- Automate the quote-to-cash process, from opportunity closing to invoice generation.
- Data Integrity & Reporting:
- Ensure data accuracy between Sales and Finance, performing regular data audits to detect and resolve discrepancies.
- Create advanced custom reports and dashboards for financial forecasting, revenue recognition, and sales performance.
- Manage custom objects, fields, and validation rules related to financial tracking.
- Process Improvement & Automation:
- Develop and maintain complex Flows to automate financial approvals, contract management, and billing triggers.
- Collaborate with the finance team to translate business requirements into technical solutions.
- User Support & Training:
- Provide support for technical issues, acting as the point of contact for all internal user Salesforce requests, specifically regarding finance-related queries.
- Train team members on using Salesforce for accurate data entry.
Required Knowledge, Skills, and Abilities
- Certifications: Certified Salesforce Administrator (required); Certified Advanced Administrator or CPQ Specialist (preferred).
- Experience: 2–4 years of experience as a Salesforce Administrator, preferably with exposure to accounting or financial services, or a strong background in financial/accounting systems.
- Technical Skills: Deep knowledge of Salesforce configuration, including Data Loader, Flow Builder, and Validation Rules.
- Accounting Understanding: Understanding of basic accounting principles (accounts payable/receivable, invoicing, revenue recognition) is a strong plus.
- Soft Skills: Strong analytical skills, attention to detail, and the ability to communicate technical information to non-technical users.
Why This Role Matters
This position is critical for bridging the gap between sales activity and financial reporting, allowing for faster, more accurate revenue recognition and improved operational efficiency.
Job Description-
Responsibilities:
* Work on real-world computer vision problems
* Write robust industry-grade algorithms
* Leverage OpenCV, Python and deep learning frameworks to train models.
* Use Deep Learning technologies such as Keras, Tensorflow, PyTorch etc.
* Develop integrations with various in-house or external microservices.
* Must have experience in deployment practices (Kubernetes, Docker, containerization, etc.) and model compression practices
* Research latest technologies and develop proof of concepts (POCs).
* Build and train state-of-the-art deep learning models to solve Computer Vision related problems, including, but not limited to:
* Segmentation
* Object Detection
* Classification
* Objects Tracking
* Visual Style Transfer
* Generative Adversarial Networks
* Work alongside other researchers and engineers to develop and deploy solutions for challenging real-world problems in the area of Computer Vision
* Develop and plan Computer Vision research projects, in the terms of scope of work including formal definition of research objectives and outcomes
* Provide specialized technical / scientific research to support the organization on different projects for existing and new technologies
Skills:
* Object Detection
* Computer Science
* Image Processing
* Computer Vision
* Deep Learning
* Artificial Intelligence (AI)
* Pattern Recognition
* Machine Learning
* Data Science
* Generative Adversarial Networks (GANs)
* Flask
* SQL
This is a full-time for a React Native Developer. The React Native Developer will be responsible for designing and implementing front-end and back-end app development, developing software solutions, and working with JavaScript and Redux.js . The React Native Developer will also be responsible for testing and debugging applications and must be able to work collaboratively with cross-functional teams to deliver quality products.
Qualifications
Expertise in Front-End Development and Back-End Web Development
Strong software development skills + String Design skills
Proficiency in JavaScript and Redux.js
Experience in building and testing React Native mobile applications
Knowledge of cross-platform mobile development frameworks
Ability to write clear, maintainable, and efficient code
Strong problem-solving and troubleshooting skills
Bachelor's degree in Computer Science, Software Engineering, or related field
Experience with Agile development methodologies is a plus.
Excellent communication and collaboration skills
Minimum two year of experience in React is required for this position.
- Responsible for requirements understanding, propose architecture, detailed design,
- development and timely deliverables with the highest quality standards.
- We are looking for Product creators who can work with minimum inputs from business and are able to deliver products quickly and with quality.
- This person should have worked in Enterprise class product from scratch.
- Start-up experience would be highly desirable.
- Tech Stack: React.js, HTML, CSS, AWS, MySQL, Razor Pay, Google Analytics, SEO, Dev Ops, CI/CD Pipeline
• Working with the technical manager, understanding requirements, documents, and
develops with clean and maintainable code, and works with members to foster growth
within the team.
• Analyses, designs, programs, resolve bugs, supports, and modifies software for
enhancements and/or new feature development.
• Estimates work based on requirements.
• Develop user interface components and implementing them following well-known
React.js workflows (such as Redux), React hooks, react-router with Javascript ES6.
• Develop and maintain excellent React Native applications with clean code.
• Optimizing components for maximum performance.
• Work with modern tools like Jira, Git, Google Docs, etc
• Highly motivated, enthusiastic, and self-learner.
• Partnering with others to solve problems quickly and efficiently
Qualifications
• BE / B.Tech / MCA
• 5 – 8 years of experience in Front-end development.
• Expertise in HTML5, CSS, React Js / JavaScript (ES6), DOM manipulation and
the JavaScript object model.
• Experience with popular React.js workflows (such as Redux)
• Experience working with ReactNative and understanding of ReactNative best
Practices would be added advantage.
• Proficient understanding of code versioning tools, such as Git
• Basic understanding of CSS pre-processing platforms, such as LESS and SASS
• Familiarity with RESTful APIs
• Having knowledge of Unit-Test/Java/Spring will be an added advantage
• Knowledge of modern authorization mechanisms, such as JSON and Web Token
• Demonstrates deep expertise in specific coding concepts and/or languages,
• especially around modern application architectures.
• Experience with web applications that use responsive design to better support mobile
browsers
We are more interested in what you CAN DO than your location, education, or
experience levels.
Location- Anywhere in India with remote working (Base location Mumbai/Pune)
Send us your code samples / GitHub profile / published articles if applicable.
Please find below JD
- 4 -10 years' experience in Frontend technologies
- Strong core JavaScript with ES6, ES5, ES7
- Proficient in React.JS with minimum 2 years of experience
- Proficient in HTML5, CSS3
- Proficient in Grunt, Gulp and Webpack, bower, yarn, module loader
- Hands on experience with multiple library/frameworks - jQuery, Jasmine, Mocha, etc.
- Unit testing / E2E testing is necessary.
- Expert level understanding of HTTP protocols (1.0, 1.1, and 2.0) and WebSockets and JS WebSocket
- Experience with working on SaaS/PaaS based applications.
- Good analytical and problem-solving skills.
- Upbeat, highly motivated, and self-starter & Strong communication skills.
Company profile: https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.innominds.com%2F&data=04%7C01%7C%7Cbfa37f316b0142ee45e008d91a9266fd%7C4643991463b7464e83279b13737ae8cf%7C1%7C0%7C637570038501362488%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=mX05qphV6hkETXRm1DLlYLCNbkGAuwQ37P3%2BsQFwBpE%3D&reserved=0">www.innominds.com
Do share below details to proceed further:
CTC:
ECTC:
NP:
Work Location: Bangalore / Hyderabad / Pune
Relevant experience in JavaScript, React / Angular:
Deep-Rooted.Co is on a mission to get Fresh, Clean, Community (Local farmer) produce from harvest to reach your home with a promise of quality first! Our values are rooted in trust, convenience, and dependability, with a bunch of learning & fun is thrown in.
Founded out of Bangalore by Arvind, Avinash, Guru and Santosh, with the support of our Investors Accel, Omnivore & Mayfield, we raised $7.5 million in Seed, Series A and Debt funding to date from investors including ACCEL, Omnivore, Mayfield among others.
We began our journey in August 2020. Deep-Rooted.Co is helping transform the Agri tech space in India and we are looking to build out our design team. We are a Demand-backed supply chain for perishables that is focused on quality, consistency, traceability, and a high degree of predictability. We work closely with our farming commuting enabling fresh vegetables to reach our customers. We are growing at breakneck speed and are rapidly expanding into new markets across India over the next 6 to 18 months. We deliver fresh-off-the-farm produce to our customers’ doorstep within just 16 to 20 hours of harvest to millions of people in Bangalore, Hyderabad, and Chennai. On a journey of expansion to newer cities which will be managed seamlessly through a Tech platform that has been designed and built to transform the Agri-Tech sector.
Deep-Rooted.Co is committed to building a diverse and inclusive workplace and is an equal-opportunity employer.
Purpose of the role:
- As a start-up, we have multiple flutter apps used by customers and operation folks. We need you to enlist various scenarios and automate their test cases.
- We release continuously every week; regression suite and exploratory test suites are extremely important for you to develop and maintain.
- Our web interfaces include those used by operations and our customer-facing websites. Testing the same and automation will be owned by you.
- Transform data in a format that aids easy decision-making for Product, Marketing and Business Heads.
- Understand the business problem, validate the same using the technology and certify for production - no hand-offs - full path to production is yours.
- You will deal with mobile-based front-ends, web front ends, REST APIs, and deal with the growing challenges.
Technical Expertise:
- Good knowledge and experience with programming languages - Dart, Flutter.
- Good knowledge and experience with mobile app testing/web app testing
- Experience with automation testing frameworks - Flutter Test and Playwright (Web)
- Experience GCP cloud platform
- Experience with testing Approaches - Exploratory, Edge Case, and Automation.
- Ability to create Test Plans and Test cases given business scenarios and features.
- Have a passion for technology and computer science!! - We need an engineer with fire in the belly!!
For 5 to 9 years of experience requirement is
-
- facilitate and maintain relationships between organization and vendors/partners
- negotiating contracts, creating standards for the vendors, and finding the best available vendors
- Good stakeholder management and 3-4 years of experience working in a similar set up where they have handled the Contract hiring piece
- Prior experience in MIS, tracking of profiles, sourcing candidates, scheduling
- Exp in Vendor management, assessing vendor performance, clearing PO’s, empanelment of vendors and creating SOP’s.
- Establishing the process (create a flow chart on process and circulate to all businesses)
- Maintaining vendor database and keeping resumes ready skill wise.
Job Title : Talent Acquisition Sourcers
Roles and responsibilities:
- Sourcing candidates from various job portals.
- Conducting the initial screening rounds.
- Scheduling interviews with candidates and panel members.
- Job Posting for Portals, Social Media and External Sources.
- Preparing the Resource tracker Weekly, Monthly, Quarterly MIS.
- Conducting the Weekend Recruitment Drives.
- Worked on PPT and various ways of presenting data as a story/theme.
- Have managed high volume of data and MIS in past.
Requirement:
- MBA (HR) / Graduate
- Experience 2-6yrs into sourcing candidates from Job portals & have spent 70% doing IT recruitment & 30% non-it
- Location : Bangalore, Delhi, Mumbai, Chennai
- Ability to articulate confidently
- Excellent communication skills (written & verbal)
- Strong analytical skills
- Contract period : 1year
The company has a wide distribution of networks locally and globally with its current 650 owned centres covering more than 40,000 locations. They have established themselves as a priority express service provider in the e-commerce B2C deliveries market with its customised services and strong footprint.
They are listed on NSE and BSE, and have 2900 highly skilled employees working across 650 offices all over India.
What you will do:
- Ensuring timely bill submission to assigned client by direct visit/help of subordinate
- Customer rate master updating in the system (Zero Deviation)
- Understanding of E-Invoicing and process
- GST Reconciliation wherever required
- Controlling over 60+, 90+, and 180+ days outstanding
- Timely posting of payment and debtors ledger
- Maintaining the assigned customer base
- Age debit/ credit note analysis and timely sharing the outcome with management, along with corrective action plan
- Visiting the customer and branch coordination
Desired Candidate Profile
What you must have:- Basic understanding of accounts, Credit Control, Billing, Collection, Credit/ Debit Note, Age Debt and DSO analysis, major customer bill submission/ issue resolution/ payment follow up, customer ledger eeconciliation, Contract Commercial Management /Customer rate master Update/GST
- Good communication and negotiation skills
- Good in coordination
Responsibilities:
- The candidate will be engaged in program management support functions such as logistics, coordination of arrangements for conferences, workshops and continuing education programs, maintenance of archives for programs conducted and database management.
- Plan and develop a database of outsourcing service providers for multi-media design,brochure preparation, conference materials and printing.
- Maintain database of addresses for various purposes of mailing.
- Maintain a library of documents, records and books for ready reference with proper indexing and file management.
- Coordinate visit of important domestic and overseas visitors, plan their itinerary, coordinate with travel agencies, transport service providers and hotels.
- Maintain a database of various hospitality service providers and develop institutional relationship with such service providers for conduct of executive development programs.
- Develop drafts for event related correspondence.
- Coordinate inter-office meetings, prepare minutes of inter-office meetings and Under take follow-up actions as per the instructions of the Directors and Senior Managers.
Candidates Profile:
- A computer literate with proficiency in MS Office and Internet usage.
- The prospective candidate should have good communication skills.
- A Pleasing Personality with right attitude and a burning desire to excel.
- Willingness to travel.











