BPO Team leader

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies (online + offline).

Looking for a Designer Intern!

🚀 Are you passionate about crafting stunning visuals and seamless user experiences?

🎨 Love bringing characters and motion to life through design?

Join us as a Designer Intern and unleash your creativity!

Responsibilities

🎨 Design & Branding – Create high-quality graphic assets, illustrations, and branding elements for digital platforms.

🖌️ Motion & Character Design – Develop engaging character designs, motion graphics, and animations for UI interactions, marketing, and social media using After Effects, Blender, or similar tools.

📱 UI/UX & Prototyping – Assist in designing web and mobile experiences, including wireframes, prototypes, and user journeys, while maintaining a consistent design system. Ensure responsiveness, accessibility, and user engagement.

🤝 Collaboration – Work closely with developers, marketers, and content creators to ensure seamless design-to-development workflows.

🚀 Trends & Innovation – Stay updated with UX trends, typography, color theory, and AI-powered design tools to enhance workflows.

💡 Creativity & Ideation – Participate in brainstorming sessions, contribute fresh ideas, and refine designs based on feedback

Requirements:

🎓 Education – Any degree in graphic or motion design (Mandatory).

🖍️ Graphic Design Tools – Proficiency in Photoshop, Illustrator, or similar tools (Mandatory).

🎞️ Motion Graphics Tools – Experience with After Effects, Blender, or similar tools (Mandatory).

📐 Branding & Aesthetics – Strong knowledge of branding, typography, and color theory.

🎭 Character & Motion Design – Ability to create character designs, animations, and motion graphics for digital platforms.

📲 UI/UX & Prototyping – Understanding of UI/UX principles, user flows, and prototyping. Knowledge of Figma, Adobe XD, or similar tools is a plus.

🔥 Passion & Innovation – A strong drive for creativity, innovation, and pushing design boundaries.

Hubstream:

Hubstream is a fast-growing startup software company with headquarters located near Seattle, Washington, USA, and having Development & Research Center in Chennai. Our software is currently used by the world's largest law enforcement agencies and large enterprises. We help countries, companies, and nonprofits keep people and property safe. Our investigation and crime analytics intelligence software put thoughtful, innovative tools in the hands of people whose passion is to identify and rescue victims or improve their business operations. We have experienced leaders who have grown Hubstream into a world market leader in online child protection. We're quickly expanding to various domains such as Brand Protection, Trademark, Trust and Safety, Cybercrime, etc.

Responsibilities:

We are looking for an experienced developer(s) who has excellent communication skills, interested in interacting with Customers across the globe and helping to solve issues, is self-motivated, looking for a challenge, can see the bigger picture, and takes responsibility. Here are some of the responsibilities.

• Design, develop, and deploy highly scalable secure Web applications and Web Jobs

• Design, develop, test, and deploy backend applications using Microsoft technologies.

• Establish and maintain high coding standards in design and development.

• Ability to take a leadership role thereby mentoring and coaching junior developers as the team grows

Required Candidate Profile:

• B.E/ME/MTech/MCA in Computer Science or related field or equivalent experience

• Demonstrated ability to work on a distributed or remote team is highly preferred.

• Ability to learn and grasp concepts quickly in a fast-paced environment.

• Proven problem-solving, design, and testing skills.

• Excellent collaboration skills and the ability to be adaptable and agile in development.

• Ability to be self-directed and work with minimal supervision. 

Responsibilities: 

• Design and develop clean, high-performing, responsive and multilingual user experiences for our eCommerce sites using alpinejs and tailwind
• Working closely with project managers to address client requests 
• Managing multiple projects simultaneously, and be able to address their specific needs and requirements quickly
• Proactively identify and address engineering challenges to enhance the overall quality and performance of our web applications.

Skills:

• Excellent communication skills with the ability to understand business requirements and effectively translate them into technical requirements.
• Ability to write algorithms in Javascript
• Strong knowledge of web technologies and concepts, including HTML, CSS, Tailwind CSS, components architecture, performance optimization techniques, and tools like Lighthouse.
• Proficiency in core JavaScript concepts and familiarity with jQuery.
• Knowledge of modern frameworks such as AlpineJS providing an added advantage.
• Familiarity with working with RESTful APIs.
• Understanding of B2C user experience metrics using industry-standard analytics tools.
• Knowledge of php and Magento would be an advantage.
• Understanding of web UIs, demonstrated through a portfolio

Manual Tester:

Mandatory Skills:

• Around 3-6 years experience in Manual testing complex applications
• Should be able to follow the defined test plan/strategy and perform test execution and report defects/track to closure
• Should be able to grasp the complex business domain fast and be agile in supporting the Product releases
• Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.
• Software lifecycle management skills: understand the application development tasks and plan testing

We are seeking a qualified team leader who is responsible for developing sales team, coordinating sales operations and implementing sales techniques that allows the business to meet and surpass the sales target consistently. Team leader is responsible for supervising, managing and motivating team members on a daily basis. Able to act proactively and effectively to ensure smooth team operatoiions.

Our company is looking for a content writer to join our Marketing team. The content writer should be able to write independently to create content for blogs, articles, emails, social media, and the company website.

The content writer's responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading articles before publication.

Ultimately, the writer will deliver quality writing pieces that appeal to our audiences, attract customers, and boost brand awareness.

Responsibilities:

- Research, outline, produce content, proof, and publish digital content

- Optimize content according to SEO

- Regularly produce various content types, including email, social media posts, blogs, etc.

Skills & Experience:

- Knowledge of SEO writing, and social media marketing.

- Regularly produce various content types, including email, social media posts, blogs, and white papers.

- Review/Edit content produced by other members of the team.

- Excellent writing skills, as well as the ability to communicate and collaborate effectively

- Minimum experience - 1 year

Qualifications:

BTech/BE in computer science, electrical, electronics or related fields 5+ years of full stack design and development experience High emotional intelligence, empathy and collaborative approach. Experience in Angular Javascript frameworks, CSS, HTML5, NodeJS, ExpressJS, MongoDB to handle full stack web development. Experience with developing rich dynamic front end applications using Angular and CSS frameworks like BulmaCSS, Angular Material, Bootstrap, etc. Knowledge of GraphQL would be an added advantage. Knowledge of Cloud services like AWS, Heroku, Azure is preferable. Should be a quick learner to keep up with the pace of the ever changing world of technology as the candidate will get excellent exposure to the latest and trending Cloud based Saas technologies and best practices while working with varied customers based across the globe.

Responsibilities:

Develop web applications covering end to end software development life cycle right from writing UI code using Angular to backend API code using NodeJS and managing databases like MongoDB, MySQL, etc. Involved in full stack code management from Git check-ins to running automated builds and deployments using DevOps practices to deploy to public cloud services like AWS, Azure, Heroku, etc. Handling full-stack web development workflow right from front end to backend to CI/CD workflows. Design and Develop the tech architecture and work closely with CEO and CTO of the company Drive and guide with work of other engineers on the team

This is a leadership role and candidate is expected to wear multiple technical hats including customer interactions and investor discussions

SENIOR FULL STACK C# / .NET CORE DEVELOPER

WITH RELATIONAL DB EXPERTISE

PLEASE READ THIS JOB DESCRIPTION CAREFULLY. THIS POSITION REQUIRES A STAR SOFTWARE ENGINEER WITH AMBITION AND A DIVERSE RANGE OF TALENTS.

This is a SENIOR requiring a seasoned, driven developer with:

(1) >= 5 years coding experience

(2) Deep expertise in C# / .NET CORE;

(3) Extensive relational database knowledge;

(4) Drive, ambition, and business savvy to be a key member of a small team making critical strategic software development decisions;

(5) Drive and enthusiasm to code with aggressive feature development timelines;

(6) Ability, after COVID, to work in-office in Mumbai.

In this role, you will take over ownership of the .NET CORE back-end of a digital marketplace app. For the first two major projects, you will be:

(a) Designing and implementing an extensive database refactor to enable the creation of unlimited storefronts; and,

(b) Designing and implementing a financial transaction module.

We are looking for someone who can hit the ground running, spearheading these projects and more, drawing on experience with prior projects to confidently chart the path forward.

We are not looking for someone who will need to learn relational databases and financial transaction APIs on the job.

Qualifications:

• At least 3 years of work experience.
• Deep exposure to complex enterprise application development & maintenance.
• Excellent understanding of design patterns & principles.
• Best-practice oriented: Expert at optimizing and documenting best practices for software development and unit testing, and then ensuring that team members follow these practices.
• SQL DB expertise (architecture design, development, deployment, management, etc.)
• Ability to work as an individual contributor and as a collaborative team member.
• Enthusiastic to learn new technologies.

Preferred Qualifications:

• Understanding of UI technologies HTML, CSS
• Automated financial transaction experience (e.g. credit card, wire transfer, etc.)

Location: Delhi NCR/ Noida/Gurgaon.

About us

Skit (previously known as http://vernacular.ai/" target="_blank">Vernacular.ai) is an AI-first SaaS voice automation company. Its suite of speech and language solutions enable enterprises to automate their contact centre operations. With over 10 million hours of training data, its product - Vernacular Intelligent Voice Assistant (VIVA) can currently respond in 16+ languages, covering over 160+ dialects and replicating human-like conversations.

Skit currently serves a variety of enterprise clients across diverse sectors such as BFSI, F&B, Hospitality, Consumer Electronics and Travel & Tourism, including prominent clients like Axis Bank, Hathway, Porter and Barbeque Nation. It has been featured as one of the top-notch start-ups in the Cisco Launchpad’s Cohort 6 and is a part of the World Economic Forum’s Global Innovators Community. It has has also been listed in Forbes 30 Under 30 Asia start-ups 2021 for its remarkable industry innovation.

We are looking for ML Research Engineers to work on the following problems:

• Spoken Language Understanding and Dialog Management.
• Language semantics, parsing, and modeling across multiple languages.
• Speech Recognition, Speech Analytics and Voice Processing across multiple languages.
• Response Generation and Speech Synthesis.
• Active Learning, Monitoring and Observability mechanisms for deployments.

Responsibilities

• Design, build and evaluate Machine Learning solutions.
• Perform experiments and statistical analyses to draw conclusions and take modeling decisions.
• Study, implement and extend state of the art systems.
• Take part in regular research reviews and discussions.
• Build, maintain and extend our open source solutions in the domain.
• Write well-crafted programs at all levels of the system. This includes the data pipelines, experiment prototypes, fast and scalable deployment models, and evaluation, visualization and monitoring systems.

Requirements

• Practical Machine Learning experience as demonstrated by earlier works.
• Knowledge of and ability to use tools from theoretical and practical aspects of computer science. This includes, but is not limited to, probability, statistics, learning theory, algorithms, software architecture, programming languages, etc.
• Good programming skills and ability to work with programs at all levels of a finished Machine Learning product. We prefer language agnosticism since that exemplifies this point.
• Git portfolios and blogs are helpful as they let us better evaluate your work.

• What information we collect during our application and recruitment process and why we collect it;
• How we use that information; and
• How to access and update that information.

• Your name, address, email address, telephone number and other contact information;
• Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process;
• Information from interviews and phone-screenings you may have, if any;
• Details of the type of employment you are or may be looking for, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences;
• Details of how you heard about the position you are applying for;
• Reference information and/or information received from background checks (where applicable), including information provided by third parties;
• Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile); and/or
• Information related to any assessment you may take as part of the interview screening process.

• Assessing your skills, qualifications and interests against our career opportunities;
• Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
• Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Skit;
• Creating and/or submitting reports as required under any local laws and/or regulations, where applicable;
• Making improvements to Skit's application and/or recruitment process including improving diversity in recruitment practices;
• Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with us.