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Customer Support Executive
Customer Support Executive
OneSpider Technologies LLP's logo

Customer Support Executive

Simran Jain's profile picture
Posted by Simran Jain
0 - 6 yrs
₹1L - ₹2L / yr
Mumbai
Skills
Customer Support
Customer Service
Accounting
Accounting software
Client Servicing
Client Management
Operations support system
Communication Skills
Learning & Development

Job Posting: Customer Support Executive


Company Name: OneSpider Technologies LLP

Location: Lower Parel, Mumbai (On-Site / Work From Office)

Working Hours: Monday To Saturday | 10:00 am to 07:00 pm


Role Overview

As a customer support executive, you will help clients in resolving queries related to software, accounting, and GST while providing training sessions for our software.


Your responsibilities will include:

  • Assisting clients with queries related to our ERP software.
  • Providing expert support on software functionality.
  • Addressing accounting and GST related concerns.
  • Ensuring customer satisfaction by resolving issues in a timely manner.
  • Collaborating with the team to improve our support processes.


To be successful in this role, you'll need:

  • A willingness to learn and adapt.
  • Good communication skills to interact with clients.
  • Basic understanding of software applications.
  • Knowledge of accounting and GST.
  • Freshers to 6 years of experience are welcome to apply.

 

What We Offer:

  • A supportive environment for freshers to start their careers.
  • Opportunities for learning and professional growth.
  • A chance to work with a dynamic team in a fast-paced industry.
  • Competitive salary and benefits.


If you are eager to start your career in customer support and are ready to help our clients succeed, we would love to hear from you!


Apply Now!

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About OneSpider Technologies LLP

Founded :
2021
Type :
Products & Services
Size :
0-20
Stage :
Bootstrapped

About

OneSpider Technologies LLP is a leading provider of software and mobile application solutions for the Pharma and FMCG sector. Our products help distributors and retailers streamline operations.

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