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Customer Support Executive
Customer Support Executive
OneSpider Technologies LLP's logo

Customer Support Executive

Simran Jain's profile picture
Posted by Simran Jain
0 - 3 yrs
₹2L - ₹2.5L / yr
Mumbai
Skills
Customer Support
Accounting
Communication Skills
Customer Service
Accounting software
Proprietary software
Software distribution
ERP management

Your Role šŸ–„ļø

As a Customer Support Executive, you will:

āœ… Resolve queries related to ERP, accounting, and GST modules.

āœ… Provide technical & functional support via phone, email, and remote tools (AnyDesk, TeamViewer).

āœ… Conduct virtual & in-person training for new and existing users.

āœ… Troubleshoot & escalate issues to the technical team as needed.


āœ” Skills:

šŸ”¹ Strong communication & problem-solving skills.

šŸ”¹ Basic accounting & GST knowledge (practical experience preferred).

šŸ”¹ Familiarity with remote support tools like AnyDesk/TeamViewer. (optional)


What We’re Looking For šŸ’”

āœ” Experience: Minimum 1 year in customer support for any software


āœ” Education: Commerce graduate only.


Perks & Benefits 🌟

šŸš€ Opportunity to work in a leading ERP software company.

šŸ“š Learn & grow with continuous training on new features.

šŸ‘„ Work with a dynamic and skilled technical team.


Working Hours ā°: šŸ—“ Monday to Saturday | 10:00 AM – 7:00 PM

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About OneSpider Technologies LLP

Founded :
2021
Type :
Products & Services
Size :
0-20
Stage :
Bootstrapped

About

OneSpider Technologies LLP is a leading provider of software and mobile application solutions for the Pharma and FMCG sector. Our products help distributors and retailers streamline operations.

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