Customer Support Executive

📍 Location: Remote

🕒 Experience Required: 3+ Years

💼 Employment Type: Full-Time

About the Role:

We’re looking for a dynamic and experienced Sales Executive with proven expertise in selling Web3 marketing services to join our growing team. This is a strategic, high-impact role where you'll drive revenue by connecting with crypto, NFT, DeFi, and blockchain projects looking to scale their visibility and community through cutting-edge marketing strategies.

You’ll work with startups, exchanges, DAOs, metaverse projects, and Web3-native brands—helping them grow through services like influencer marketing, community building, PR, growth hacking, and full-funnel digital campaigns.

This role is ideal for someone who understands both the fast-moving Web3 landscape and the pain points of Web3 founders when it comes to marketing and visibility.

Key Responsibilities:

Lead Generation & Prospecting: Identify, qualify, and target potential Web3 clients globally—startups, protocols, NFT projects, DeFi apps, and crypto platforms.

Pitching & Closing: Deliver tailored pitches for Web3 marketing services (e.g., influencer campaigns, community building, token launch support, PR, paid ads, SEO, etc.) and close high-value deals.

Client Relationship Management: Build strong relationships with clients—founders, marketing heads, and core teams—to establish long-term partnerships.

Consultative Selling: Understand each project’s goals (token sales, user growth, exchange listings, etc.) and suggest relevant marketing packages and strategies.

Market Intelligence: Stay updated on Web3 trends, upcoming token launches, blockchain marketing tools, and the competitive landscape to keep your pitches sharp and relevant.

Collaboration: Coordinate closely with internal delivery teams (marketing, design, content, and strategy) to ensure successful onboarding and execution.

CRM & Reporting: Maintain a healthy sales pipeline, keep CRM updated, and report performance against KPIs and monthly revenue targets.

Who You Are:

Minimum 3+ years of B2B sales experience, with at least 1–2 years in Web3 marketing or blockchain agency sales.

Proven track record of selling marketing/advertising services to Web3 clients (Web3 PR, influencer campaigns, token launch marketing, social media growth, etc.).

Deep understanding of Web3 ecosystems (blockchain, DeFi, NFTs, DAOs, metaverse, GameFi).

Strong interpersonal and communication skills—you know how to pitch value, not just features.

Comfortable working independently in a remote-first, fast-paced environment.

A strong network in the crypto/Web3 space is a big plus.

Excellent written and spoken English.

Bonus Skills:

Familiarity with smart contract-based products, tokenomics, or Web3 community dynamics.

Understanding of SEO, content marketing, Telegram/Discord growth strategies.

What We Offer:

💰 Competitive base + aggressive performance-based commissions

🌍 100% remote work

🧠 A front-row seat to the most exciting marketing campaigns in the blockchain space

🚀 Opportunity to grow into a senior sales or business development leadership role

🎯 Exposure to international clients and top-tier Web3 projects

💼 Supportive, experienced team and open communication culture

IT Operations Management:

 Oversee daily IT operations including infrastructure, service desk, data center,

and network management.

 Ensure high availability, performance, and security of all IT services and

platforms.

 Implement and uphold ITIL best practices across incident, change, problem, and

service management.

 Lead and mentor the IT operations team to achieve performance and service

excellence.

 Monitor KPIs and drive continuous improvement in IT service delivery.

Presales Support for Managed Services:

 Collaborate with Sales and Solution Architects to develop tailored Managed

Services offerings for prospective clients.

 Participate in client meetings to present operational capabilities, service

models, and SLAs.

 Contribute to proposals, RFP responses, and technical documentation for

managed services solutions.

 Provide technical insights and feasibility assessments for client requirements.

Customer Infrastructure Transition:

 Lead the transition and onboarding of customer IT environments into our

Managed Services framework.

 Define and execute transition plans including discovery, documentation,

handover, and stabilization.

 Coordinate with internal teams and client stakeholders to ensure smooth

migration of services and minimal disruption.

 Identify risks and mitigation strategies during the transition phase.

Vendor and Compliance Management:

 Manage third-party service providers and ensure SLA compliance.

 Ensure adherence to industry standards, security practices, and regulatory

requirements.

 Participate in IT budgeting, procurement, and capacity planning.

We have openings for Business Developer.

Skills Required:

• Experience with lead generation through portals like Freelancer, Upwork, Elance, Guru, Craglist, ODesk and Social Media etc.
•  Persuasive and goal-oriented.
• Possesses an energetic, outgoing, and friendly demeanor.
• Ability to work independently or as an active member of a team.
• Building business relationships with current and potential clients.
• Understanding client needs and offering solutions.
• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential clients.

Position Overview:

We are seeking a highly motivated and analytical individual to join our team as a Market Research and

Competitive Intelligence Analyst, specializing in enterprise technologies and telecom markets. As an integral

member of our organization, you will be responsible for gathering, analyzing, and interpreting data to provide

strategic insights and recommendations to support our business decisions and competitive positioning. This role

requires a deep understanding of the enterprise technologies and telecom sectors, as well as strong research,

analytical, and communication skills

 Job Description:

o Conduct comprehensive market research:

 Identify and analyze market trends, industry developments, and emerging technologies in the

enterprise technologies and telecom markets.

 Gather data on market size, market share, growth rates, customer needs, and competitive landscapes.

 Monitor regulatory changes, industry standards, and policy developments impacting the sector.

 Utilize primary and secondary research methods to collect relevant data, including surveys, interviews,

and data analysis tools.

o Perform competitive intelligence analysis:

 Identify key competitors in the enterprise technologies and telecom markets and track their activities,

strategies, and performance.

 Analyze competitors' product offerings, pricing strategies, market positioning, and go-to-market

approaches.

 Evaluate strengths, weaknesses, opportunities, and threats (SWOT) of competitors.

 Conduct benchmarking analysis to assess our company's performance against competitors and identify.

areas for improvement.

o Generate strategic insights and recommendations:

 Synthesize market and competitive data to extract meaningful insights and actionable

recommendations.

 Collaborate with cross-functional teams to provide strategic guidance for product development,

marketing campaigns, and sales strategies.

 Present findings, reports, and recommendations to senior management and stakeholders in a clear and

concise manner.

 Stay abreast of industry trends, best practices, and technological advancements to inform strategic

decision-making.

o Maintain industry knowledge and expertise:

 Continuously update knowledge of enterprise technologies and telecom markets through research,

industry events, and networking.

 Build relationships with industry experts, analysts, and vendors to gain insights and access to relevant

information.

 Act as an internal subject matter expert, providing guidance and training to colleagues on market.

research and competitive intelligence methodologies.

 Team Management:

 Qualifications and Skills/ Experience, Expertise:

o Previous Experience in a Related Field Preferred; Proven work experience as a Market Research Analyst,

o bachelor's degree in business, marketing, economics, or a related field. A master's degree is preferred.

o Proven experience in market research, competitive intelligence, or related fields within the enterprise

technologies and telecom sectors.

o In-depth knowledge of enterprise technologies, such as cloud computing, cybersecurity, artificial intelligence,

and data analytics.

o Familiarity with telecom services, network infrastructure, wireless technologies, and telecommunications

regulations.

o Proficient in gathering, analyzing, and interpreting quantitative and qualitative data from various sources.

o Strong analytical and critical thinking skills, with the ability to translate data into actionable insights and

recommendations.

o Excellent written and verbal communication skills, including the ability to present complex information in a clear

and concise manner.

o Proficiency in using market research tools, data analysis software, and Microsoft Office suite.

o Detail-oriented with strong organizational and project management skills.

o Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

o Strong business acumen and a keen interest in staying up to date with industry trends and developments

o Strong interpersonal skills and an ability work as part of a team, both physical and virtual

o Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude;

Strong listening and storytelling skills.

o Enthusiasm for working in a high profile, fast-paced startup culture.

o Responsible and self-motivated; Strong analysis skills; Ability to learn new technologies; Ability to multitask and

prioritize between competing activities

o Expertise in MS office - Excel, Word & Power Point documents.

 Key Deliverables: Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for the Market Research and

Competitive Intelligence Analyst. These KPIs and KRAs are designed to evaluate the performance and contribution of the Market Research and Competitive Intelligence Analyst in enterprise technologies and telecom markets. They focus on areas such as market share analysis, competitor analysis, customer insights, strategic recommendations, research accuracy, industry expertise, cross-functional collaboration, and process improvement.

o KPI: Market Share Analysis

 Measure and track changes in market share for our company and key competitors.

 Assess the impact of market share changes on business performance.

 Develop strategies to improve or maintain market share in target markets.

o KPI: Competitor Analysis

 Monitor and analyze competitor activities, including product launches, marketing campaigns, and

pricing strategies.

 Provide regular updates on competitor strengths, weaknesses, and market positioning.

 Identify opportunities and threats in the competitive landscape and propose counterstrategies.

o KPI: Customer Insights

 Gather customer feedback and conduct surveys to understand customer preferences, needs, and

satisfaction levels.

 Translate customer insights into actionable recommendations for product development, marketing,

and customer service improvements.

 Track customer satisfaction scores and measure the impact of initiatives on customer loyalty and

retention.

o KPI: Strategic Recommendations

 Provide timely and valuable strategic recommendations based on market research and competitive

intelligence.

 Evaluate the potential impact of strategic initiatives on business performance and market positioning.

 Monitor the implementation of strategic recommendations and measure their effectiveness.

o KPI: Research Accuracy and Timeliness

 Ensure accuracy and reliability of research data and information.

 Adhere to research methodologies, data collection processes, and quality standards.

 Deliver research reports and insights within defined timelines to support decision-making processes.

o KPI: Industry Knowledge and Expertise

 Stay updated with industry trends, emerging technologies, and regulatory changes in enterprise.

technologies and telecom markets.

 Participate in industry events, webinars, and conferences to expand knowledge and network with

industry professionals.

 Share industry insights and best practices with the team and contribute to thought leadership

activities.

o KRA: Cross-functional Collaboration

 Collaborate with product management, sales, and marketing teams to align market research findings.

with business strategies.

 Provide support and guidance for product development, marketing campaigns, and sales initiatives

based on market insights.

 Foster a culture of knowledge sharing and collaboration across departments.

o KRA: Process Improvement

 Identify opportunities to streamline and improve market research and competitive intelligence.

processes.

 Implement best practices, tools, and technologies to enhance efficiency and effectiveness.

 Measure the impact of process improvements on the quality and timeliness of deliverables.

Education: Any graduate, with digital certifications (a must)

Job Summary:

The company is seeking a highly motivated individual to join our growing team. The ideal candidate will play a pivotal role in scaling our business by closing deals, generating leads, and managing strategic partnerships. This role offers the unique opportunity to work closely with a visionary entrepreneur and shape the future of community-building in the digital space.

Key Responsibilities:

Sales and Deal Closure:

-Identify and target potential clients in the US and India who can benefit from the company's SDKs and community-building solutions.

-Build and maintain a strong sales pipeline, track leads, and convert opportunities into profitable deals.

-Negotiate contracts and agreements to secure new business partnerships.

Lead Generation:

-Implement a comprehensive lead generation strategy, including outbound prospecting, networking, and leveraging industry events.

-Collaborate with marketing to create and optimize lead-generation campaigns.

Partnership Management:

-Identify and cultivate strategic partnerships with other companies and platforms to enhance the company's offerings.

-Manage and nurture existing partnerships to drive mutual growth and success.

-Collaborate with cross-functional teams to ensure the successful execution of partnership initiatives.

Qualifications:

-2+ years of proven experience in business development, sales, or related roles in SaaS/PaaS/AI industry

-Previous entrepreneurial experience is highly desirable

-Strong negotiation and communication skills

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities:

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions
• Performance tuning, improvement, and optimization of the application
• Ensuring high performance of applications and providing support

Skills and Qualifications:

• Strong proficiency with JavaScript and Node.js
• Knowledge of Node.js and frameworks available for it such as Express
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side templating languages such as Jade, EJS
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration
• Familiarity with AWS
• Experience with Mongo DB/Dynamo DB

Education and Experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 2+ years of experience as a Node.js Developer or similar role

Hello,

Greetings for the day !!!

Tridat Technologies is hiring “Senior PostgreSql Developer" for one of the tech based organization specialized in banking domain @ Navi Mumbai !!!

JOB QUALIFICATIONS & PROFESSIONAL SKILLS:

• Bachelor's degree

What You Will Do:

• Ensure top quality for our PostgreSQL offerings
• Take an active role in the development lifecycle and enforce appropriate quality gates at the required stages.
• Analyze and continuously improve the test automation frameworks and infrastructure
• Monitor the coverage and efficacy of the automated test suites and take proactive actions to ensure satisfactory results
• Research and recommend new tools, strategies, or processes to improve testing and delivery capabilities.
• Prepare test plans for upcoming releases and ensure appropriate visibility for delivery status and test results.

Your Experience:

• Knowledge and experience working with SQL Databases
• Working with multiple automation tools and frameworks
• Solid debugging skills (analyze logs, spot patterns, etc.)
• Hands-on experience with Ansible, Jenkins, Python, and Github
• Familiarity with the Linux ecosystem

What Will Make You Stand Out:

• Exposure to database-related technologies
• Experience with compiling/building/packaging
• Worked with container or virtualization environments
• Experience working with PostgreSQL
• Working experience in the opensource world or contributions to open-source projects
• Experience with Molecule
• Great attitude and capability to easily communicate and work well with people from distributed teams.

EXPERIENCE: 7+ years

Key role interactions

• Will be expected to work from office

Location: Rabale, Navi Mumbai

Working Days: Monday to Friday

Employment Mode: Contract to hire (Full time opportunity)

Joining Period: Immediate to max 15 days

Thank You & Regards,

Shraddha Kamble

HR Recruiter

Lodestone Software (Ahmedabad) is a testing focused company (with a team of 800+employees) and we are looking for people with a strong drive to build a career in QA Automation.

This position requires : 

• Overall 3+Years experience in Test Automation
• Interview for software concepts, Programming skills (practical hands-on) and overall attitude and approach towards problem solving.
• Cypress or Jest/Puppeteer or Protractor or a similar JavaScript-based e2e/UI automation framework knowledge/experience is a Plus.
• Good object oriented programming concepts and practical knowledge. 
• Mobile application knowledge (Android, iOS) along with ADB/xCode is essential.
• Working knowledge of Databases along with ability to write efficient queries.
• Overall attitude and approach towards building a career in QA Automation.