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OneSpider Technologies LLP logo
Customer Support Executive
Customer Support Executive
OneSpider Technologies LLP's logo

Customer Support Executive

Simran Jain's profile picture
Posted by Simran Jain
0 - 6 yrs
₹1L - ₹2.5L / yr
Mumbai
Skills
Customer Support
Accounting
Communication Skills
Customer Service
Problem solving
Multitasking
Accounting software
Proprietary software
Training and Development
End-user training
Customer Relationship Management (CRM)
Customer Success
Customer Retention
Client Servicing
Client Management
Service desk
Help desk
Technical support
Administrative support
Tech Support
Remote support
Operations support system
ERP management
SaaS
Enterprise Resource Planning (ERP)
IT service management
Implementation management
Software implementation
Implementation
Training & Development
Technical Training

Job Posting: Customer Support Executive


Company Name: OneSpider Technologies LLP

Location: Lower Parel, Mumbai (On-Site / Work From Office)

Working Hours: Monday To Saturday | 10:00 am to 07:00 pm


About Us: 

OneSpider Technologies LLP is a fast-growing software company that focuses on providing solutions for the Pharma and FMCG sectors. We create user friendly software and mobile apps that help distributors and retailers manage their operations effectively. Our commitment to innovation and customer satisfaction makes us a great place for freshers to learn, grow, and start their careers in tech and customer support.


Your responsibilities will include:

  • Assisting clients with queries related to our ERP software.
  • Providing expert support on software functionality.
  • Addressing accounting and GST related concerns.
  • Ensuring customer satisfaction by resolving issues in a timely manner.
  • Collaborating with the team to improve our support processes.


To be successful in this role, you'll need:

  • A willingness to learn and adapt.
  • Good communication skills to interact with clients.
  • Basic understanding of software applications.
  • Knowledge of accounting and GST.
  • Freshers to 6 years of experience are welcome to apply.

 

What We Offer:

  • A supportive environment for freshers to start their careers.
  • Opportunities for learning and professional growth.
  • A chance to work with a dynamic team in a fast-paced industry.
  • Competitive salary and benefits.


If you are eager to start your career in customer support and are ready to help our clients succeed, we would love to hear from you!


Apply Now!

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About OneSpider Technologies LLP

Founded :
2021
Type :
Products & Services
Size :
0-20
Stage :
Bootstrapped

About

OneSpider Technologies LLP is a leading provider of software and mobile application solutions for the Pharma and FMCG sector. Our products help distributors and retailers streamline operations.

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