
About The Role
We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.
We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.
What Describes You Best
● Bachelor of Engineering (preferred IT - CE background)
● 0-2 Years of prior experience in Customer Support Service
Skills
● Good written and oral communication skills
● Excellent customer handling skills
● Experience with ticketing tools like Freshdesk,Zendesk
● Corporate emailing and documentationknowledge
● Knowledge of Excel, Word, and PowerPoint
● Experience in creating FAQs and building a knowledge base
What will you Own?
As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.
Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.
Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.
Why Join Us
● Be a part of our growth story as we aim to take a leadership position in international markets.
● Opportunity to manage and lead global teams and channel partner networks.
● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.
● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

About Eclat Engineering Pvt Ltd
About
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Job Title: Senior Manager – Tender & Estimation (Hydro Projects)
Location: Head Office Department: Tendering & Estimation
Key Responsibilities
•
Lead the end-to-end tendering process for hydroelectric projects, including bid preparation, submission, and client coordination.
•
Review and analyze tender documents, prepare BOQs, and ensure compliance with technical and commercial requirements.
•
Prepare accurate cost estimates for civil, hydro-mechanical, and electrical components of hydro projects.
•
Coordinate with internal teams, vendors, and subcontractors for inputs on pricing, resources, and technical details.
•
Conduct market rate analysis, risk assessment, and suggest cost-effective solutions.
•
Guide and supervise the tendering team, and generate regular reports for management review.
Key Skills & Competencies
•
Strong understanding of hydroelectric project components (dams, tunnels, powerhouses, penstocks, etc.).
•
Expertise in cost estimation tools and engineering software (AutoCAD, MS Project, Primavera, Candy, etc.).
•
Excellent analytical, negotiation, and communication skills.
•
Familiarity with government e-procurement portals and public sector bidding norms.
Qualifications
•
B.E./B.Tech in Civil / Mechanical / Electrical Engineering (Hydro specialization preferred)
•
MBA (preferred but not mandatory)
Experience
•
Minimum 15–20 years of relevant experience, with at least 10 years in a similar senior role focused on hydro projects.


About OOLIO :
Founded in 2019, Oolio has rapidly grown into Australia’s largest hospitality tech provider, trusted by industry giants like Star Casinos. Our innovative solutions empower businesses to streamline operations, enhance guest experiences, and drive revenue growth.
With a global footprint, we have established offices in the UK, US, and New Zealand, delivering cutting-edge technology to some of the world's most dynamic hospitality brands.
At Oolio, we’re not just building software—we’re shaping the future of hospitality with innovation, agility, and a passion for excellence. 🚀
As a leading hospitality technology company, delivering innovative solutions that help restaurants, cafes, and food service businesses streamline operations, integrate ordering and payments, and enhance customer experiences. Our platform is built on modern cloud-native technologies and follows an event-driven architecture, enabling
high scalability and reliability.
Responsibilities:
• Design, develop, and maintain scalable and high-performance web and mobile applications.
• Work across the stack with React, Golang, and Node.js.
• Working understanding of React Native is a plus.
• Architect and optimize APIs and microservices to ensure reliability, scalability, and security.
• Deploy, monitor, and manage cloud infrastructure using Kubernetes and AWS.
• Collaborate with product managers, designers, and other engineers to build seamless user experiences.
• Conduct code reviews, mentor junior developers, and promote best practices in software development.
• Continuously improve system performance, observability, and developer productivity.
• Troubleshoot and resolve production issues, ensuring uptime and reliability.
Requirements:
• 6+ years of experience as a Full Stack Engineer, working on production-grade applications.
• Strong proficiency in React.js (3yrs) for front-end development. Experience with React Native is a plus.
• Experience with Golang (3+yrs) and Node.js (3+yrs) for backend development.
• Solid understanding of microservices architecture and API development.
• Experience with Kubernetes, Docker, and cloud platforms (AWS) for about 4+ yrs
• Knowledge of databases (SQL and NoSQL) such as PostgreSQL and DynamoDB.
• Familiarity with CI/CD pipelines and DevOps practices.
• Strong problem-solving and analytical skills.
• Built offline first applications.
• Excellent communication and teamwork abilities.
Nice-to-Have:
• Experience in the pos or payments industry.
• Knowledge of GraphQL and gRPC.
• Familiarity with event-driven architecture (Kafka, RabbitMQ, etc.).
• Exposure to performance tuning and high-traffic system optimizations.
What We Offer:
• Competitive salary and benefits package.
• Hybrid work model with flexibility.
• Opportunity to work on cutting-edge technology in a fast-growing industry.
• A collaborative and dynamic work environment with a talented global team.
• Career growth opportunities and ongoing learning support.
If you are passionate about building scalable solutions and want to be part of an innovative team in the hospitality tech space, we'd love to hear from you!
Apply now and help shape the future of hospitality technology!

Role: Principal Software Engineer
We looking for a passionate Principle Engineer - Analytics to build data products that extract valuable business insights for efficiency and customer experience. This role will require managing, processing and analyzing large amounts of raw information and in scalable databases. This will also involve developing unique data structures and writing algorithms for the entirely new set of products. The candidate will be required to have critical thinking and problem-solving skills. The candidates must be experienced with software development with advanced algorithms and must be able to handle large volume of data. Exposure with statistics and machine learning algorithms is a big plus. The candidate should have some exposure to cloud environment, continuous integration and agile scrum processes.
Responsibilities:
• Lead projects both as a principal investigator and project manager, responsible for meeting project requirements on schedule
• Software Development that creates data driven intelligence in the products which deals with Big Data backends
• Exploratory analysis of the data to be able to come up with efficient data structures and algorithms for given requirements
• The system may or may not involve machine learning models and pipelines but will require advanced algorithm development
• Managing, data in large scale data stores (such as NoSQL DBs, time series DBs, Geospatial DBs etc.)
• Creating metrics and evaluation of algorithm for better accuracy and recall
• Ensuring efficient access and usage of data through the means of indexing, clustering etc.
• Collaborate with engineering and product development teams.
Requirements:
• Master’s or Bachelor’s degree in Engineering in one of these domains - Computer Science, Information Technology, Information Systems, or related field from top-tier school
• OR Master’s degree or higher in Statistics, Mathematics, with hands on background in software development.
• Experience of 8 to 10 year with product development, having done algorithmic work
• 5+ years of experience working with large data sets or do large scale quantitative analysis
• Understanding of SaaS based products and services.
• Strong algorithmic problem-solving skills
• Able to mentor and manage team and take responsibilities of team deadline.
Skill set required:
• In depth Knowledge Python programming languages
• Understanding of software architecture and software design
• Must have fully managed a project with a team
• Having worked with Agile project management practices
• Experience with data processing analytics and visualization tools in Python (such as pandas, matplotlib, Scipy, etc.)
• Strong understanding of SQL and querying to NoSQL database (eg. Mongo, Casandra, Redis


Job Description :
● Designation : Full Stack Developer
● Industry : Software Development
● Role category : Software Developer
● Education : Graduate
● Total Experience years : 3-5 Years
● Relevant Experience years : 3-5 Years
● Main skill require: : Python, Django, Javascript, react.js
● Gender : Male / Female
● Salary range : 6L to 12 L Per annum
● Job location : Navi Mumbai / Bangalore
● Office time : 11 AM to 8 PM
Hiring Process:
Following are some guidelines for the hiring process. It lists out the
expected experience and skill set required for the position. In terms of
the hiring procedure, our first step involves arranging a video
interview with the candidates who have been shortlisted.
Subsequently, we will proceed to schedule an in-office interview.
Resume Requirements
● Detailed Technical Skillset
● Detailed description of the Project
● Description of the modules/system which the developer was directly
involved in the Development.
Additional Attributes, if available
● Description of Technical Challenges faced and It’s implementation
● Link to their Code Repository (github, bitbucket etc)
● Link to the project
Full Stack Developer
Experience Requirement :
3-5 years of experience in Javascript, ReactJS and Python/Django
Technical skills Frontend:
● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
● Thorough understanding of React.js and its core principles, React
Hooks, Context, High Order Components
● Prior experience with popular React.js workflows (such as Flux or
Redux)
● Familiarity with more current specifications of EcmaScript
● Prior experience with data structure libraries (e.g., Immutable.js)
● Familiarity with RESTful APIs
● Familiarity with HTML / CSS
● Experience with common front-end development tools such as Babel, Webpack, NPM, Etc.
Additional Skills – Not Compulsory -
● GIT experience is a plus
● Knowledge of isomorphic React is a plus
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Familiarity with modern front-end build pipelines and tools
● Ability to understand business requirements and translate them into technical requirements
● A knack for benchmarking and optimization
Technical skills Backend:
We are looking for a Python/Django developer who is well versed in Python language as well as in use of the Django framework. Knowledge of other python web frameworks is an advantage.
Skills needed
● Good understanding of Python language(3 + years experience)
● Proficient in Django Development Framework
● Good understanding of REST Architecture
● Good understanding and experience in writing of regular Expressions
● Familiarity with some ORM (Object Relational Mapper) libraries
● Hands on Experience with deployment of application
● Knowledge of user authentication and authorisation between multiple systems, servers and environments
● Understanding of fundamental design principles behind a scalable & distributed application
- Conceptualizing visuals that bring simplicity and user friendliness to complex user flows
- Designing the visual identity of digital products.
- Implementing strategy of typography, iconography, colors, layout
- Creating responsive design comps on the basis of wireframes
- Asking smart questions, taking risks and championing new ideas
- Bringing expert opinion on best-practices, patterns and trends
- Translating high-level explicit and latent requirements into functional user interfaces
- Presenting designs and articulating design decisions
- Communicating design rationale and maintaining consistency throughout the project
- Executing designs as a part of software development teams
- Strive to make your work intuitive, compelling and a delight to see.
- Be a self-motivated team player with a positive, solution-oriented attitude
- Be dynamic and open to working in fast-paced, ambiguous and quickly changing environments
- Be open to receiving feedback and constructive criticism.
- Excellent verbal, written, and visual communication skills
- Expertise in standard UI/UX software such as Adobe XD, Photoshop, and Illustrator.
- A solid grasp of user-centered design (UCD), planning and researching, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
- Experience in Education Technology would be great


Role:
- Developing a good understanding of the solutions which Company delivers, and how these link to Company’s overall strategy.
- Making suggestions towards shaping the strategy for a feature and engineering design.
- Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.
- Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too
- Acting as the Lead Engineer on a project. Helps ensure others follow Company processes, such as release and version control.
- An active member of the team, through useful contributions to projects and in team meetings.
- Supervising others. Deputising for a Lead and/or supporting them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.
Requirements:
- Acquired strong proven professional Front End Development experience.
- Proven track record and experience working on Javascript and front end frameworks like React (preferred) and Angular
- Knowledge and experience working with Node.js, Go or any other back end programming language is a plus .
- Experience of turning UI/UX designs to applications and keen interest in the UI/UX side of an application.
- Able to build prototypes quickly and work with the product teams to test a concept.
- Demonstrable experience in building front end or UI/UX development practices in previous jobs.
- Building and implementing a product on cloud based infrastructure.
- Good understanding of Microservice Architecture, Cloud Technologies, CI/CD and Serverless.
- Ability to document requirements and specifications.
- A naturally inquisitive and problem-solving mindset.
- Strong experience in using Agile Methodologies such as Kanban or Scrum to build quality software.
- Good communication skills.


• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and
browsers
• Writing test cases for automated testing
Role Requirement:
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React and its core principles
• Experience with popular React workflows Redux, Saga, Axios
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with code versioning tools such as GIT


Web developer
Software engineering - Bengaluru and remote
Description:
Building products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will create rule-breaking responsive websites using JavaScript, HTML, CSS, Ajax and Jquery. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.
Requirements:
What are we looking for
- Developing, designing, building, or maintaining responsive websites
- Using Javascript frameworks like React.JS or Vue.JS
- Collaborating mindfully with teams to resolve conflicts, prioritize feature release needs and develop lovable websites
- Unity testing website codes and maintaining web coding standards
- Developing or validating test routines and schedules to ensure that test cases mimic external web interfaces and address all browser and device types issues
- Maintaining an understanding of the latest Javascript and web application frameworks and web programming practices through continuous learning, and participation in conferences and workshops on web development
- Thorough with website data backup procedure and practices
- Identifying feature problems shared by customer feedback and correcting them proactively
- Bachelor's degree in Engineering or Diploma in Web development or related field, or relevant experience
- Understanding of Solid principles and experience in programming web applications
- Proficient in JavaScript, HTML, CSS, Bootstrap, Jquery, Ajax and ES6
- Proficient in My SQL
- Dedicated team player
- Ability to thrive in a fast-paced environment
- Able to solve complex problems using Javascript
Other information:
- Work location: Bengaluru city and Remote
- Working days - 6 days a week
Welcome to BiCSoM careers:
BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success.
- BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
- BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.

