Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Python
Django
Javascript
HTML/CSSMandatory
Strong Senior / Lead Software Engineer profile
Mandatory (Experience 1) - Must have Min 6 YOE in Software development, wherein 1-2 Yrs as Senior or Lead Role.
Mandatory (Experience 2) - Must have experience with Python + Django / Flask or similar framework
Mandatory (Experience 3) - Must have experience with Relational Databases (like MySQL, PostgreSQL, Oracle etc)
Mandatory (Experience 4) - Must have good experience in Micro Services or Distributed System frameworks(eg, Kafka, Google pub / Sub, AWS SNS, Azure Service Bus) or Message brokers(eg,RabbitMQ)
Mandatory (Location) - Candidate must be from Bengaluru
Mandatory (Company) - Product / Start-up companies only
Mandatory (Stability) - Should have worked for at least 2 years in 1 Company in last 3 years..
Greetings of the day !
ONLY FEMALE CANDIDATES NEEDED
Role = Customer care Executive
Location = Andheri(E), Mumbai
6 day working Rotational off
Good communication skills
Experience range = Fresher to 4 years
ABOUT THE ROLE
Position = CUSTOMER CARE EXECUTIVE
Answering calls
Resolving queries and issues over the phone
Assisting the customer
PHP
NodeJS (Node.js)𝐖𝐞’𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠: 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐀𝐩𝐩 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 (𝐎𝐧-𝐬𝐢𝐭𝐞 | 𝐈𝐧𝐝𝐨𝐫𝐞 | 𝟑+ 𝐘𝐞𝐚𝐫𝐬 𝐄𝐱𝐩.)
Are you a skilled Shopify App Developer looking for your next challenge? We’re seeking an experienced professional with a strong background in Shopify App Development to join our team in Indore (On-site).
Job Role: Shopify App Developer
Location: Indore (On-site)
Work Mode: Full-Time
Experience: 3+ Years
Joining: Immediate Joiners
Key Responsibilities:
Design, develop, and maintain custom Shopify apps and themes.
Implement private and public Shopify apps with REST & GraphQL APIs.
Optimize Shopify stores for performance, scalability, and seamless user experience.
Work on custom integrations, API development, and third-party app integration.
Troubleshoot and debug issues to improve overall Shopify functionality.
Stay updated with Shopify’s latest features, updates, and best practices.
Skills & Requirements:
Proven experience in Shopify App Development (Major Experience).
Strong knowledge of Liquid, JavaScript, HTML, CSS.
Proficiency in Shopify API, GraphQL, REST APIs.
Experience with React.js, Node.js, and PHP (optional but preferred).
Ability to write clean, scalable, and optimized code.
Strong problem-solving skills and a proactive mindset.
Job Title: Project Manager - Interior Design
Location: Dubai, UAE
Experience: Minimum 3 years in interior design project management
Key Responsibilities:
- Oversee and manage interior design projects from initiation to completion, ensuring they meet client expectations and are delivered on time and within budget.
- Coordinate with clients, architects, contractors, and vendors to ensure smooth project execution.
- Prepare project timelines, budgets, and resource plans.
- Conduct regular site visits to monitor progress and address challenges promptly.
- Ensure compliance with local regulations and safety standards in Dubai.
Requirements:
- Minimum of 3 years of experience in interior design project management.
- Bachelor's degree in Interior Design, Architecture, or related field.
- Strong knowledge of interior design principles, materials, and finishes.
- Excellent communication and leadership skills.
- Proficiency in project management tools and software.
- UAE driving license (preferred).
Salary: Competitive, based on experience
Primary skills:
At least 3+ years of working experience on embedded firmware development
- Experience in multithreaded programming, network programming (wired and wireless protocols), real-time programming, cross-platform and cross-language development
- Hands-on experience on driver development for various sensors
- Working knowledge of communication protocols like UART, I2C, SPI, USB, Ethernet, etc
- Product development experience with range of microcontroller/microprocessor architectures, adoption of bare-metal, RTOS and Linux operating systems on new platforms
-Hands-on experience on software development in Bluetooth domain is added advantage
- Experience with hardware lab equipment such as digital scope, logic analyser and JTAG
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- Experience with programming in C/C++ and Embedded C
Job Description: The ideal candidate for this role is that you are a proven sales performer adept in direct-toconsumer consultative sales. You are comfortable working with high ticket size products that require focussed nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team. What will you be doing?
●Being a mentor and guide, who potential learners can look up to for career advice.
● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.
●Carrying weekly enrolment/revenue and collection targets.
●Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.
● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?
● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. ● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech sales would be an advantage.
●Rockstar sales performers with proven track records.
● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.
● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.
● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.
●Passion for always delivering the highest levels of customer service.
●Basic proficiency in MS Office Suite is required.
What are your deliverables / KPI's?
●Minimum of 100+ Dials every day with 40+ Connects.
●2 hours of talk time on an average per day & 1 Video Session
●2 enrolled students per week.
●Weekly revenue targets to be met consistently.
geography, ABPs (Agents), LAs and customer’s location (as and when required).
You will be evaluated on your ability to build a strong distribution and sustainable network to meet
your business targets (No. of active, successful ABPs (Agents) and LAs, distribution build up and
overall premium targets).
As a team manager, you will accompany the team of ABPs on pre and post sales such as claim
settlement.
HDFC Life believes in technology driven sales and you will learn new technology/Mobility
enhancements, to comply with the Sales Management Process.
As a business development professional you will be uphold organizational values in every action
and ensure business ethics and integrity. You are expected to be compliant to regulatory and
statutory regulations
SKILLS:Scada designing ,scada developement ,scada engineer,scada (wonderware,siemens wincc,RA factory talk)
Location: Chennai
Education: BE / B.Tech
Experience: 3-6 years
Domain knowledge: In areas of Industrial Automation technology tools – PLC/DCS/SCADA/HMI for Manufacturing in one or more of the following verticals: Chemicals, Glass, Construction products, Automotive, Abrasives, ceramics industries.
Requirements:
- To be part of Digital Manufacturing and Industry 4.0 projects across group of companies
- Design and develop Industrial automation applications for discrete, process and hybrid Manufacturing
- Experience in working with various Automation OEM or systems Integrators- Rockwell/Siemens/Schneider
- Experience in providing the network architecture for connectivity of PLC/DCS/OPC/HMI for software integration
- Experience in Industrial automation tools- feature selection, product evaluation for cost effective solution
- Expertise in Industrial automation - Best Practices, Industry Standards and integration methodologies
- Experience in various SCADA platforms such as - GE Proficy, Wonderware, Siemens Win CC, RA Factory Talk
- Collaborate with multi-functional teams to provide Industrial Automation solutions for Digital Manufacturing
- Part of end to end project of automation right from design to delivery of the project.
Roles and Responsibilities:
- Part of INDEC 4.0 Digital Mfg Industrial Automation technology practice
- Work on various projects in Digital MFG applications
- Deliver L1/L2 integration as well as manufacturing IT applications.
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ScalaTeamExtn is looking for a passionate Senior Scala Engineer. It will be expected from you to build pragmatic solutions on mission-critical initiatives. If you know your stuff, see the beauty in code, have knowledge in depth and breadth, advocate best practices, and love to work with distributed systems, then this is an ideal position for you.
As a core member of our Special Projects team, you will work on various new projects in a startup-like environment. These projects may include such things as building new APIs (REST/GraphQL/gRPC) for new products, integrating new products with core Carvana services, building highly scalable back end processing systems in Scala and integrating with systems backed by Machine Learning. You will use cutting edge functional Scala libraries such as ZIO. You will have the opportunity to work closely with our Product, Experience and Software Engineering teams to deliver impact.
Responsibilities:
- Build highly scalable APIs and back end processing systems for new products
- Contribute in the full software development lifecycle from design and development to testing and operating in production
- Communicate effectively with engineers, product managers and data scientists
- Drive scalability and performance within our distributed AI platform
- Full software development lifecycle from design and development to testing and operating in production
- Communicate effectively with engineers, product managers and data scientists
Skills And Experience:
- 4+ years experience with Scala or other functional language
- Experience with Akka and Lightbend stack
- Expert with PostgreSQL, MySQL or MS SQL
- Experience in architecting, developing, deploying and operating large scale distributed systems and actor systems
- Experience with cloud APIs (e.g., GCP, AWS, Azure)
- Messaging systems such as GCP Pub/Sub, RabbitMQ, Kafka
- Strong foundation in algorithms and data structures and their real-world use cases.
- Solid understanding of computer systems and networks
- Production quality coding standards and patterns
BONUS SKILLS:
- Experience with functional programming in Scala
- Knowledge of ZIO and related ecosystem
- Experience with functional database libraries in Scala (Quill preferred)
Our Interview Process:
Our interview involves 3 steps.
1. Code Evaluation - In this step we send you a simple assignment that you implement
2. First Technical Round - In this technical round we evaulate you on your skills, concepts and knowledge in Scala.
3. Second Technical Round - If the first round goes well we check how hands you are with Scala and have online problem solving session.
Vue.js
AngularJS (1.x)
Angular (2+)
React.jsJavascriptBlue9 Technologies looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.
If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
Requirements
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Familiarity with common stacks (.net & PHP)
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
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Full Stack Developer - Averlon