Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.
Shubham Vishwakarma
Full Stack Developer - Averlon
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📍 Noida | 🕐 Full-Time | 🧭 Experience: 2–4 years
About TestMu AI
TestMu AI (formerly LambdaTest) is an AI-native platform designed to move software testing beyond simple automation into the era of agentic intelligence. It provides end-to-end AI agents that manage the entire Quality Engineering lifecycle.
- Full-Stack AI Agents: Autonomously plan, author, execute, and analyze tests across the SDLC.
- Comprehensive Coverage: Supports web, mobile, and enterprise applications.
- Real-World Testing: Scale execution across real devices, browsers, and custom environments.
About the Role
This isn't a role for someone who just wants to "maintain" systems. As a DevOps Engineer at TestMu AI, you are the architect of the automated highways that power our AI agents. You will step into a fast-paced environment where you bridge the gap between cloud-native automation and core infrastructure.
You will manage complex CI/CD pipelines, troubleshoot deep-seated Linux issues, and ensure our hybrid-cloud environment (AWS/Azure) is as resilient as the code it runs.
Key Responsibilities: The Pillars of Growth
A. DevOps & Automation (50% Focus)
- Platform Orchestration: Lead the migration to modular, self-healing Terraform and Helm templates.
- Agentic CI/CD: Architect GitHub Actions workflows that treat AI agents as first-class citizens, automating environment promotion and risk scoring.
- Kubernetes Mastery: Advanced management of Docker and K8s clusters to support scalable production workloads.
- Predictive Observability: Use Prometheus, Grafana, and ELK to move from reactive alerts to autonomous anomaly detection.
B. Networking & Data Center Mastery (30% Focus)
- Hybrid Networking: Design and troubleshoot VPCs and subnets in Azure/AWS/GCP, paired with physical VLANs and switches in our data centers.
- Bare-Metal Lifecycle: Automate hardware provisioning, RAID setup, and firmware updates for our real-device cloud.
- Remote Admin: Master out-of-band management (iDRAC, iLO, IPMI) to ensure 100% remote operational capability.
- Core Protocols: Own the lifecycle of DNS, DHCP, Load Balancing, and IPAM across distributed environments.
C. Development & Scripting (20% Focus)
- Backend Integration: Debug and optimize Python or Go code; understanding how logic interacts with system-level resources.
- Advanced Scripting: Write idempotent Bash/Python scripts to automate complex, multi-server operational tasks.
- Agentic Tooling: Support the integration of LLM-based developer tools into DevOps workflows to eliminate "toil".
The Interview Journey
We value your ability to solve problems under pressure more than your ability to memorize documentation.
- Technical Round 1 (DevOps Leads): A live session focused on real-world debugging scenarios and Linux fundamentals.
- Technical Round 2 (Hiring Manager / Pod Lead): An assessment of your architectural thinking, automation strategy, and team alignment.
- Technical Round 3 (SVP Engineering / VP DevOps): Strategic discussion on scalability, infrastructure vision, and technical leadership.
- Final Round (CEO): Mission alignment, cultural fit, and the "big picture" at TestMu AI.
Growth Timeline
This is a high-visibility role. You will receive direct mentorship from our senior engineering leadership. As you master our production environment, you will have a clear path to move into Senior DevOps Engineer or Infrastructure Architect roles as our pods scale.
Perks That Matter
Health Cover: Comprehensive insurance for you and your family.
Fresh Meals: Daily catered meals at the office.
Transport: Safe cab facilities for eligible shifts.
Pod Budgets: Dedicated engagement budgets for team building and offsites.
Data AnalyticsJOB DETAILS:
* Job Title: Regional Sales Manager (Philippines)
* Industry: SAAS Industry
* Salary: Best in Industry
* Experience: 5 -10 years
* Location: Philippines
* Work Mode: WFH
* Working Day: 5
Required Skills: Data Analysis, Analytical thinking, Proficiency in CRM tools, Cross functional collaboration, Problem Solving & Decision Making
Criteria:
Need Native Philippines candidates ONLY.
1. Candidate must be from a B2B SaaS / Hospitality Tech (Hotel Tech) background.
2. Candidate must have 5–10 years of relevant sales experience in SaaS or hospitality technology.
3. Candidate must have strong team management experience, handling BDMs and Telesales teams.
4. Candidate must have proven ownership of regional revenue targets, pipeline management, and MRR growth.
5. Candidate must have strong knowledge of the Philippines hospitality market and enterprise hotel sales.
6. Candidate should be proficient in Filipino and English (mandatory).
7. Candidate should be open to frequent travel across regions.
8. Candidate must be good with numbers, including revenue analysis, forecasting, pipeline metrics, and target tracking.
9. Candidate must have hands-on experience with CRM tools; HubSpot experience is strongly preferred.
Description
About the Role: -
We are seeking a high-performing Regional Sales Manager (RSM) to lead and scale our sales operations in Philippines.
This role is responsible for driving revenue growth, expanding market presence, managing sales teams, and ensuring customer success within the hospitality sector.
Key Responsibilities: -
1. Sales Leadership & Team Management
- Lead and manage BDMs and Telesales teams
- Ensure achievement of 100%+ monthly and quarterly targets
- Conduct weekly coaching, reviews, and performance tracking
- Oversee hiring, onboarding, and training
- Ensure 100% CRM (HubSpot) compliance
2. Revenue & Target Achievement
- Deliver regional targets across new properties, licenses, and LTV
- Drive growth in ARPA and MRR
- Maintain a 3× healthy sales pipeline
3. Customer Retention & Account Growth
- Minimize churn and maximize customer satisfaction
- Build strong relationships with hotel owners, GMs, and key decision-makers
- Collaborate with Implementation & Support teams for seamless onboarding
4. Market Expansion & Enterprise Sales
- Expand YCS presence across key regions in Philippines.
- Close enterprise and multi-property hotel group deals (5+ properties)
- Build partnerships with hotel associations and tourism bodies
- Lead events, webinars, and roadshows
5. Internal Collaboration & Operations
- Provide accurate weekly and monthly sales forecasts
- Share market insights with Product, Marketing, and Support teams
- Ensure timely reporting and compliance with internal processes.
Key Competencies: -
- Sales Leadership & Team Management – Ability to lead, coach, and drive a high-performing sales team to exceed targets.
- Strategic Pipeline & Revenue Execution-– Strong skills in pipeline management, forecasting, and delivering consistent revenue growth.
- SaaS & Hospitality Market Expertise - Deep understanding of SaaS sales and the Philippines a hospitality ecosystem.
- Enterprise Sales & Negotiation – Proven capability to close multi-property deals and handle complex negotiations
- Customer Retention & Relationship Management– Strong focus on reducing churn and building long-term partnerships with key decision-makers.
Key Requirements: -
- 5–10 years of experience in SaaS, B2B, or Hospitality Tech sales
- Proven experience in managing sales teams and exceeding targets
- Strong understanding of the Philippines hospitality market
- Excellent communication and negotiation skills
- Hands-on experience with CRM tools (HubSpot preferred)
- Willingness to travel across regions as required
Python
JavaStrong Senior Backend Engineer profiles
Mandatory (Experience 1) – Must have 5+ years of hands-on Backend Engineering experience building scalable, production-grade systems
Mandatory (Experience 2) – Must have strong backend development experience using one or more frameworks (FastAPI / Django (Python), Spring (Java), Express (Node.js).
Mandatory (Experience 3) – Must have deep understanding of relevant libraries, tools, and best practices within the chosen backend framework
Mandatory (Experience 4) – Must have strong experience with databases, including SQL and NoSQL, along with efficient data modeling and performance optimization
Mandatory (Experience 5) – Must have experience designing, building, and maintaining APIs, services, and backend systems, including system design and clean code practices
Mandatory (Domain) – Experience with financial systems, billing platforms, or fintech applications is highly preferred (fintech background is a strong plus)
Mandatory (Company) – Must have worked in product companies / startups, preferably Series A to Series D
Mandatory (Education) – Candidates from Tier - 1 engineering institutes (IITs, BITS, are highly preferred)
AngularJS (1.x)
Angular (2+)
C#
Javascript#HiringAlert
We are looking "Senior Software Engineer - Angular " for Reputed Client @ Permanent Role.
• Experience: 4 - 7 yrs
Primary Skills
•4+ years experience in C#
•Minimum 2-3 years of experience in Angular 8 (2+) version with Type Script and JavaScript, HTML5, CSS3 and dotnet core
•Minimum 2-3 years of experience with Web API, Entity Frame work and Linq Queries
•Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions
•Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.
Secondary Skills
•Minimum 1-3 years of experience on UI development using Bootstrap and Responsive Pages
•Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
•Test Driven development using Nunit, Jasmine and Protractor
•Proven experience of delivering on-time and with quality
•Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code
Desired Skills
•Should have experience in developing ERP applications or Database Intensive Data Entry applications.
•Been on a support role for a period of 2 years or more
•Hands on experience of configuration management and version maintenance
•Prior experience of working in the shipping domain
•Hand on experience in writing technical specifications
•Should have skills to quickly learn the Business Process and understand the overall project scope.
•Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.
Location : Bangalore
React.jsJavascript
Redux/Flux
HTML/CSS
BootstrapFrontend Engineer - React.js
About the Job:-
We are looking for a competent Frontend Engineer to join our growing company. You will be working on transmuting ongoing production-level enterprise projects into functional and appealing interactive applications.
If you have got a knack for creating a user-friendly product and are eager to learn trending tech with a growing company while enhancing your entrepreneur mindset, then we are looking for you. We hope you are as tech-savvy as us and are hungry for challenging projects.
Experience required - 1+ year
Job Type - Full time (Remote)
Responsibilities:-
- Communicating with the client for day to day activity
- Gather and understand the technical requirement of the client
- Building reusable components and front-end libraries
- Translating designs and wireframes into high-quality code
- Developing and implementing front-end architecture to support user interface concepts.
- Optimize applications for maximum speed
- Collaborate with back-end engineers and web designers
- Stay up-to-date on arising technologies
Must Have
- React.js, Redux
- HTML, CSS
- Bootstrap or Tailwind or Material UI
- JavaScript - Es6 or Es7 Syntax
Good to Have
- SSR - Next.js
- Gatsbby (SSG)
- Typescript
- Hooks/Flux/context API
- GraphQL
- SASS or SCSS
- knowledge of Deployment process
Benefits
- Positive work environment
- Remote work option
- Encourage and sponsor for learning and development programs
- Chance to work with advance technology
- Opportunity to reveal hidden talent
· Prior experience of statistical modelling techniques, AI/ML models etc. will be value add
· Working knowledge of reporting packages (Business Objects, QLIK Power BI etc.), ETL frameworks will be an advantage.
· Knowledge of statistics and experience using statistical packages for analysing datasets (MS Excel, SPSS, SAS etc.)
· Experience on Python, R and other scripting languages is desirable, but not must
Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies
Be a customer advocate with an obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available Network & Security Infrastructure
Involved in Enterprise level networking with Routing/Switching configuration/diagnostic experience in Global Network infrastructure design delivery of WAN/SD-WAN, LAN/SDN, Firewall/DFW, and F5/ALF.
Working knowledge of Palo Alto firewalls
Strong understanding of the following Network protocols: BGP, IPSec and IPSec VTI VPN
Work closely with the Network architecture, security and application teams to roll out new designs and perform activities for supporting migration projects.
Implement an automated process for the cloud network environment eliminating manual and repetitive tasks
Implement industry-standard cloud network security practices during build activities and maintain them throughout the lifecycle.
Perform functional testing to verify implementation meets production acceptance standards.
Provide support of cloud network services for complex issues.
Good understanding of Aruba Wireless setup
If ur profile matches the requirements share your resume at anithadotkatintuitivedotcloud
Thanks & Regards,
Anitha. K
TAG Specialist
· Minimum having 2-10 years of experience in Fire, Engineering, Marine & Liability underwriting.
· Good in Excel, outlook , ppt
· He/she should be able to prepare quotes at own. Must be having market updates about ratings and excess
· Should be able to handle independently as well as guide team
· Good communication skills
· Preferred- Graduates in any stream with III qualifications
NodeJS (Node.js)
MongoDB
Express• Proven working experience in backend app development and experience with Node JS.
• Build advanced ecommerce backend applications for the multiple client platforms (both React and Android).
• Understanding of design principles and good architecture patterns.
• Proper Data Structures and Algorithm knowledge is a must.
• Graph QL and Apollo Server knowledge.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs like the one of Unicommerce.
• Create Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Translate designs and wireframes into high quality code.
• Have a good understanding of CI/CD tools (any).
• Robust knowledge of popular databases like MongoDB, Elastic Search, DynamoDB, Redis etc;
• Knowledge about AWS Services like EC2, Lambda, Kinesis, Redshift, S3 is super plus.
MUST HAVE
• CI/CD
• 3+ years in Node JS
• HTML, CSS, JavaScript
• MongoDB, Elastic Search, DynamoDB, Redis
• AWS Services like EC2, Lambda, Kinesis, Redshift, S3 is super plus.
• Data Structures and Algorithm knowledge is a must.
Python
DjangoJavascriptReact.jsAngular (2+)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon