Cutshort logo
Vector Labs Tech logo
Customer Support
Vector Labs Tech's logo

Customer Support

Victoria Gomez's profile picture
Posted by Victoria Gomez
0 - 20 yrs
₹8L - ₹10L / yr
Remote only
Skills
Customer Support

Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.

Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.

Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.

Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.

Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.

Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.

Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.

Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.

Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Vector Labs Tech

Founded :
2021
Type :
Services
Size :
0-20
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Similar jobs

VyTCDC
Gobinath Sundaram
Posted by Gobinath Sundaram
Bengaluru (Bangalore), Pune, Hyderabad
6 - 12 yrs
₹5L - ₹28L / yr
skill iconData Science
skill iconPython
Large Language Models (LLM)

Job Description:

 

Role: Data Scientist

 

Responsibilities:

 

 Lead data science and machine learning projects, contributing to model development, optimization and evaluation. 

 Perform data cleaning, feature engineering, and exploratory data analysis.  

 

Translate business requirements into technical solutions, document and communicate project progress, manage non-technical stakeholders.

 

Collaborate with other DS and engineers to deliver projects.

 

Technical Skills – Must have:

 

Experience in and understanding of the natural language processing (NLP) and large language model (LLM) landscape.

 

Proficiency with Python for data analysis, supervised & unsupervised learning ML tasks.

 

Ability to translate complex machine learning problem statements into specific deliverables and requirements.

 

Should have worked with major cloud platforms such as AWS, Azure or GCP.

 

Working knowledge of SQL and no-SQL databases.

 

Ability to create data and ML pipelines for more efficient and repeatable data science projects using MLOps principles.

 

Keep abreast with new tools, algorithms and techniques in machine learning and works to implement them in the organization.

 

Strong understanding of evaluation and monitoring metrics for machine learning projects.

Read more
Quess Corp
Quess Corp
Agency job
via Unusual Hire by S R
Remote only
4 - 8 yrs
₹12L - ₹22L / yr
Object Oriented Programming (OOPs)
User Interface (UI) Design
SAP OO ABAP
SAP BADI
AMDP
+1 more

Are you passionate about coding, problem-solving, and building high-performing SAP solutions?

We’re looking for a skilled SAP ABAP Developer to join our dynamic team!

📍 Location: [Hybrid – Coimbtore and Gurgaon]

🕒 Employment Type: [Full-time]

💰 Experience Level: [Minimum 4 years for Gurgaon location & 8 years for Coimbtore location ]


  1. Proven experience in SAP ABAP development (ECC / S/4HANA).
  2. Strong knowledge of Reports, ALV, BAPIs, BADIs, Enhancements, Smart Forms, IDOCs, and OData services.
  3. Hands-on experience with SAP Fiori / CDS Views / Workflow (nice to have).
  4. Excellent analytical and communication skills.
  5. Experience in building and exposing RAP APIs.




Read more
Easiofy Solutions
at Easiofy Solutions
4 recruiters
Noor Fatma
Posted by Noor Fatma
Remote only
2 - 3 yrs
₹8L - ₹10L / yr
skill iconData Science
Artificial Intelligence (AI)

We are working on AI for medical images. We need someone who can run pre trained models and also train new ones

Read more
capitalnowin
at capitalnowin
1 recruiter
Sagar CN
Posted by Sagar CN
Hyderabad
1 - 3 yrs
₹3L - ₹5L / yr
skill iconAngular (2+)
skill iconReact.js
Adobe
User Experience (UX) Design
User Interface (UI) Design
+1 more

About The Role

 

CapitalNow.in the technical team is seeking a hands-on UI Developer with a noted experience on Angular and has experience on UX/UI Designing. The technical team is responsible for developing the supported mobile application and web app for customers and a control panel for the marketing team involved in CapitalNow.in.

 

Responsibilities

  • Implement templates, design graphic user interface elements like menus tab widgets.
  • Gathers and evaluates user requirements in collaboration with Product Managers.
  • Involve in product meetings, understand the requirement and propose the UX.
  • Write complex and critical code required for creating templates (and reusable code) in Angular latest versions using HTML5, SCSS.
  • Unit test the code and deploy build for testing.
  • Optimise application for maximum speed and scalability
  • Strong experience in software design patterns and development methodologies

 

Essential Qualifications

  • Have at least 1-2 years of hands-on working experience in Angular applications and SPA.
  • Have 2+ years of strong It development experience.
  • Have in depth knowledge on UI development, Responsiveness.
  • Have experience on HTML5, CSS3 and SASS.
  • Having knowledge on Photoshop and XD etc..
Read more
A Leading Fintech Company
A Leading Fintech Company
Agency job
via Sanguine Global by Rachita Khandelwal
Hyderabad
3 - 8 yrs
₹5L - ₹15L / yr
skill iconRuby on Rails (ROR)
skill iconJavascript
skill iconPostgreSQL
MySQL

Responsibilities:-

  • Produce clean, efficient code based on specifications
  • Integrate software components and third-party programs
  • Verify and deploy programs and systems
  • Troubleshoot, debug and upgrade existing software
  • Gather and evaluate user feedback
  • Recommend and execute improvements
  • Ensure highest standard of performance, quality, and responsiveness of the applications.

Requirements:-

  • Overall 3-7 years of software engineering experience working with web applications and backend systems.
  • At least 2 years of experience in production environment working with Ruby on Rails along with common libraries such as RSpec, Sidekiq, Redis.
  • Strong understanding of concepts like MVC, ORM, and RESTful
  • Strong understanding of Object Oriented Programming fundamentals.
  • Strong understanding of server-side templating languages like SLIM and CSS pre-processors like SASS.
  • Basic understanding of front-end technologies such as JavaScript, HTML5, and CSS3.
  • Strong experience working with Linux like Operating Systems and shell environments like Bash, ZSH.
  • Strong knowledge of integrating multiple databases into one system.
  • Basic understanding of systems architecture and fundamental design principles behind a scalable web application.
  • Ability to understand business requirements, derive database schemas and translate them into technical specifications and code.
  • Strong hands on experience of Relation Databases like PostgreSQL, MySQL with ability of benchmarking and performance optimisation.
  • Strong knowledge of any NoSQL database like MongoDB.
  • Strong experience practicing TDD and writing test cases to achieve highest code coverage.
  • Experience working with search engines like Elasticsearch, Solr is a plus.
  • Experience integrating third party software and payment gateways is a plus.
  • Experience deploying applications to cloud and setting up CI/CD is a plus.
  • Experience building container images using tools like Docker is a plus.
  • Experience with any popular JavaScript frameworks like React JS, Angular JS is a plus.
  • Ability to learn new languages and technologies.
Read more
samco securities limited
at samco securities limited
9 recruiters
Akshara Patil
Posted by Akshara Patil
Mumbai
2 - 7 yrs
₹2L - ₹5.5L / yr
skill iconPHP
MySQL
skill iconCodeIgniter
Job Description:
• A hands-on tester who is comfortable across a whole range of functional and cross-functional testing
• Demonstrate experience with exploratory testing, not just working to test plans
• Ability to demonstrate strategic thinking when developing tests
• Experience testing multi-tier web-based applications
• Ability to triage failures, identify root-cause, and define corrective actions
• Awareness of test automation and ability to spot points of value in the process
• Using scripting to create automated tests
• Report bugs and errors to the development team
• Help troubleshoot issues
• Familiarity with Agile frameworks and regression testing is a plus
• Execute test cases (manual or automated) and analyze results
• Ability to document and troubleshoot errors
 
Location: Parel / Prabhadevi
Website: www.samco.in
Read more
Greenway Health
at Greenway Health
2 recruiters
Gayathri Rajan
Posted by Gayathri Rajan
Bengaluru (Bangalore)
5 - 9 yrs
₹5L - ₹15L / yr
Selenium Web driver
SDET
Test Automation (QA)
Selenium
skill iconPython
+1 more

Job Summary

We are looking for a meticulous Software Development Engineer in Test (SDET) to review and contribute to production software, for someone with advanced programming skills who can create automation tests to augment/assist the manual testing process. As such, the SDET's responsibilities will include both software development and testing tasks, focusing on the testability, robustness, and performance of software.

Essential Duties & Responsibilities

· Understanding the flow of code and how it interacts with different components.

· Understanding project documents, customer demands, and product objectives to create and execute test cases.

· Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests.

· Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports.

· Handling technical communications and understanding customers' systems.

· Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs.

· Noting/Communicating all testing actions you have performed in daily and weekly reports.

· Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design.

· Researching test tools, methodologies, and trends and upgrading existing practices and processes.

· Managing/Owning the final quality on production release.

· Be able to participate as the quality representative on agile development teams with minimal supervision

· Have demonstrated ability to lead testing efforts, able to make their whole team better

· Demonstrate a solid understanding of Greenway’s QA Best Practices and be able to communicate those same practices and principles to QA team members as well as to scrum team members.

Experience

Education

· Bachelor’s degree in Computer Science, Technology or other related field.

· Equivalent work experience may substitute for a degree.

Minimum Qualifications

· Minimum of 2 years of experience with software development applications OR a minimum of 2 years of experience with software testing and quality assurance experience with demonstrated programming knowledge like C# or Java

 

Skills/Knowledge

· Experience with Jasmine, Karma, Jest, SonarQube is a huge plus

· Demonstrable knowledge of basic programming concepts and patterns

· Hands on experience with Cypress/Protractor/similar tools.

· Hands on strong knowledge of SQL

· Experience in Javascript or Typescript

· Experience in full engineering lifecycle of automation code including code reviews

· Experience in designing, creating, and maintaining automated testing for APIs/Microservices

· Experience in pair programming for unit tests / automation suites

· Experience producing defect reports

· Experience testing interfaces between multiple complex software systems

· Strong communication / organizational skills, analytical ability, and attention to detail required

· Experience working as part of an Agile development team

· Excellent designing and programming skills

· Knowledge of multiple programming languages and process management methodology

· Knowledge of test methodologies and tools

· Exposure to Behavior Driven Development and experience in programming and testing

· The ability to recognize risks and errors in an application

· Excellent verbal and written communication skills

· Solid problem-solving, time management and prioritization skills

· The ability to keep current with the constantly changing technology industry

· A passion for testing, development, and design

· Ability to track issues to a successful resolution

· Ability to adapt in a fast-paced, collaborative and interactive environment in which priorities and deadlines may change

Read more
Fintech startup from UK who wants to set up in India
Fintech startup from UK who wants to set up in India
Agency job
via Multi Recruit by Santhosh Kumar KR
Remote, Bengaluru (Bangalore)
4 - 6 yrs
₹4L - ₹11L / yr
skill iconNodeJS (Node.js)
skill iconJava
skill iconAmazon Web Services (AWS)
skill iconAngularJS (1.x)
skill iconAngular (2+)
+1 more
  • Extensive experience in building REST APIs
  • Experience in building, managing, and enhancing backend / server-side development using java / java scripts. Expertise in NodeJS is preferred
  • The person must have built systems that consume and process volumes of data from various sources. Experience in handling and managing data in NoSQL databases such as Mongodb.
  • Extensive experience of building custom UI for web using the popular frameworks like angular and react. Experience in developing mobile UI is nice to have
  • Experience of working with code repositories such as Github and GitLab.
  • Fluent written and spoken English.
  • Experience of working on Cloud environments and experience in AWS is preferred.
  • Experience in Dockers and Kubernetes for deployments
Read more
Apple Informatics
at Apple Informatics
1 recruiter
K Seshagirirao
Posted by K Seshagirirao
Hyderabad
2 - 6 yrs
₹3L - ₹8L / yr
skill iconPHP
MySQL
skill iconCodeIgniter
skill iconLaravel
skill iconAngularJS (1.x)
+1 more
  • Experience in at least one of the frameworks   YII / Codeigniter
  • Experience in Laravel(Mandatory)
  • Good experience in JS, JQuery, AJAX, Angular JS
  • Good experience in Html, CSS, Responsive Design.
  • Ability to write and consume web services and REST services.
  • Knowledge on Developing APIs for Mobile Applications
  • Should have excellent communication skill and technical skill
  • Extensive OOD (Object-oriented design) / OOP (Object-oriented programming) experience.
  • Good knowledge of relational databases (MySQL), version control tools and of developing web services
  • Should have good understanding skill and ability to work independently or within a team and lead a team.
  • Passion for best design and coding practices and a desire to develop new bold ideas.
  • Knowledge of and experience applying design patterns andimplementing industry best practices required.

Good to Have Skills:

  • Knowledge on Server Maintenance
  • Knowledge on Amazon AWS
  • If you fit the above criteria, send your latest resume along with following information duly filled to us immed at appleinformatics(at)yahoo.com   

    1. Total Experience:
    2. Relevant Experience:
    3. Current Job location:
    4. Notice Period:
    5. Reason for change:
    6. Current CTC:
    7. Expected CTC:

             Can join earliest by:

     

     

Read more
Sunera Technologies
at Sunera Technologies
1 recruiter
Siri Gandi
Posted by Siri Gandi
Hyderabad
5 - 10 yrs
₹0L - ₹19L / yr
Apex
Visual force
Salesforce
Sunera Technologies is a product based development company.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos