
Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

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Job description
Job Title: React JS Developer - (Core Skill - React JS)
Core Skills -
- Minimum of 6 months of experience in frontend Dev using React JS (Excl any internship, Training programs)
The Company
Our mission is to enable and empower engineering teams to build world-class solutions, and release them faster than ever, we strongly believe engineers are the building block of a great society - we love building, and we love solving problems Talk about problem-solving and technical challenges. And unique problems faced by the Engineering Community. Our DNA of stems from Mohit’s passion for building technology products for solving problems which has a big impact.
We are a bootstrapped company largely and aspire to become the next household name in the engineering community and leave a signature on all the great technological products being built across the globe.
Who would be your customers - We, are going to shoulder the great responsibility of solving minute problems that you as an Engineer have faced over the years.
The Opportunity
An exciting opportunity to be part of a story, making an impact on How domain solutions will be built in years to come
Do you wish to lead the Engineering vertical, build your own fort, and shine through the journey of building the next-generation platform?
Blaash is looking to hire a problem solver with strong technical expertise in building large applications. You will build the next-generation AI solution for the Engineering Team - including backend and frontend.
Responsibility
Owning the front-end and back-end development in all aspects. Proposing high-level design solutions, and POCs to arrive at the right solution. Mentoring junior developers and interns.
What makes you an ideal team member we are eagerly waiting to meet - :
- Demonstrate strong architecture and design skills in building high-performance APIs using AWS services.
- Design and implement highly scalable, interactive web applications with high usability
- Collaborate with product teams to iterate ideas on data monetization products/services and define feasibility
- Rapidly iterate on product ideas, build prototypes, and participate in proof of concepts
- Collaborate with internal and external teams in troubleshooting functional and performance issues
- Work with DevOps Engineers to integrate any new code into existing CI/CD pipelines
- 6 months + of experience in frontend dev using React JS
- 6 moths + years of hands-on experience developing high-performance APIs & Web applications
Salary -
- The first 4 months of the Training and Probation period = 15K - 20K INR per month
- On successful completion of the Probation period = 3 - 3.5 LPA INR per month
- Equity Benefits for deserving candidates
How we will set you up for success You will work closely with the Founding team to understand what we are building.
You will be given comprehensive training about the tech stack, with an opportunity to avail virtual training as well. You will be involved in a monthly one-on-one with the founders to discuss feedback
If you’ve made it this far, then maybe you’re interested in joining us to build something pivotal, carving a unique story for you - Get in touch with us, or apply now!
Position Title DCS Library Developer
Job Location Bommasandra Industrial Area, Hosur Main Road, Bangalore
Working Days Hybrid; 3 days WFO and 2 days WFH
Must-Have Skills 2 – 3 years of experience in Siemens PCS7
Industrial fieldbus protocols
IEC 61131-3 programming languages
Years of Experience 3 to 5 years
Role Type: Individual Contributor / People Manager Role Individual Contributor
DCS (PCS7) Development
Your job:
• Support the development of Driver Blocks for Siemens PCS7 systems under the guidance of a Senior Developer following the four eyes principle
• Provide technical support for PCS7 systems by addressing customer and internal technical inquiries
• Create, revise, and format technical documentation and application notes for FESTO products throughout the development lifecycle
• Maintain Wikis, documentation repositories, and import trackers in Code Beamer ensuring compliance with project specifications
• Collaborate with responsible internal departments to ensure technical and project alignment
• Support continuous improvement of development processes, documentation quality, and knowledge sharing.
Your qualifications:
• Completed degree in Mechatronics, Information Technology, or a related field
• 2 – 3 years of experience in automation, control systems, or a related engineering role
• Familiarity with DCS and PLC programming, Siemens PCS7, IEC 61131-3 programming languages, industrial fieldbus protocols such as PROFINET and PROFIBUS, XML coding, and device description languages
• Proficient written and spoken English communication skills
• Proficiency with development and documentation tools including VS Code, Python as an asset, and structured technical documentation practices
Roles and Responsibilities:
Architect, build and maintain excellent React Native applications with clean code.
Implement pixel perfect UI's that match designs.
Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
Write unit and integration tests.
Release applications to IOS and Google Play stores.
Work with native modules when required.
Skills Required:
Hands-on experience in React native and other advanced JavaScript libraries and frameworks
Good Knowledge of HTML5, CSS
Strong understanding of Virtual DOM, ES6, Redux, Immutable, JSX Components, Bootstrap, Material Design
Experience working with remote data using RESTful APIs and JSON.
Experience integrating third-party libraries and APIs.
Should be able to handle projects from scratch.
Familiarity with native build tools, Gradle {Android Studio, IntelliJ}, like XCode Good Analytical & debugging skills
Good analytical and problem solving skills
We are looking for a passionate and experienced Business Analyst Trainer to join our training team. This role involves delivering high-quality training programs on business analysis tools, methodologies, and best practices, both in-person and online.
Software Test Engineer (Manual & Automation)
We are looking for a skilled Software Test Engineer to join our team. The ideal candidate should have experience in both manual and automation testing, with a strong attention to detail and the ability to work in a fast-paced environment.
Responsibilities:
1. Develop and execute test cases, scripts, plans, and procedures (manual and automated) to ensure the quality of software products
2. Identify, record, document thoroughly, and track bugs
3. Perform thorough regression testing when bugs are resolved
4. Collaborate with cross-functional teams to ensure quality throughout the software development life cycle
5. Investigate the causes of non-conforming software and provide solutions
Requirements:
1. Bachelor's degree in Computer Science, Engineering, or related field
2. 2-3 years of experience in software testing in both manual & automation
3. Strong knowledge of software QA methodologies, tools, and processes
4. Experience in writing clear, concise, and comprehensive test plans and test cases
5. Hands-on experience with both white box and black box testing
6. Experience working in an Agile/Scrum development process
7. Experience with performance and security testing is a plus
8. Strong analytical and problem-solving skills
9. Excellent communication and teamwork skills
- Create, test, and maintain web-based applications using Laravel Framework.
- Work with members of the other teams to design, develop, and implement software solutions.
- Implement and manage the entire web application development lifecycle, from conception to delivery and post-launch maintenance.
- Write clean, efficient, and well-documented code.
- Make use of back-end data services and support the growth of current data services API.
- Effectively communicate all project updates, evaluations, suggestions, schedules, and technical and procedural difficulties.
- The development procedure, architecture, and similar information should all be documented.
- Troubleshoot and debug software issues.
- Continuously improve software quality and performance.
- Keep up with the latest web development technologies and trends.
Job Description: Java Full Stack Developer
Skills
Primary
- Java, J2EE, Spring MVC
- Hibernate or other ORM
- Web technology and security, REST framework
- Any one UI technology and ready to learn a new one.
- Database knowledge (MySQL, Oracle, Postgres)
- Unit testing frameworks
- Version Control (Eg., Git)
Good To Have
- JQuery, XML, HTML5, AngularJS/Angular and other UI technology
- Shell Scripting
- Python
Key Responsibilities
- Contribute in all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
- Stay up-to-date on emerging technologies
Requirements
- 2 to 5 years of work experience as a Java Developer or similar role
- BS/MS degree in Computer Science, Engineering or a related subject
- Proven hands-on Software Development experience
- Proven working experience in Java development
- Hands on experience in designing and developing applications using Java EE platforms
- Object Oriented analysis and design using common design patterns.
- Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Experience in developing web applications using at least one popular web framework
- Experience with test-driven development
Job Benefits and Compensation
- WebShar offers a very competitive salary depending on experience
- 24 days paid vacation each year (CL, PL, SL), earned at a rate of 2 days per month.
- MacBook Pro
- Flexible time / and availability to work from home from time to time
- Medical insurance
- Team outing and lunches,
- Reimbursement as per HR policies
○ Internet reimbursement upto 1500
○ Commutation reimbursement upto 6000
○ ISD reimbursement
If Interested for this Please apply or share with good folks you know.
https://s.ripplehire.com/s/Bg0H
https://s.ripplehire.com/s/Bg0H
Or fill this form: https://docs.google.com/forms/u/2/d/1-2MoDA8HH0wItTuaPtLpuCmQAn2mjM0lxISwYVTvQYM" target="_blank">https://docs.google.com/forms/u/2/d/1-2MoDA8HH0wItTuaPtLpuCmQAn2mjM0lxISwYVTvQYM
Job Description: You will begin in an individual contributor’s role, working in ateam of go-getters to help spread the Byju’s way of Learning in your city. You would be showcasing the unique Byju’s way of Learning to students and parents and will be responsible for mentoring and sales in your designated zone.
Preferred Skill Sets:
• Having a keen interest and deep understanding of the Indian education sector. • Interested in mentoring and guiding students.
• Having a knack for sales
• Good interpersonal and presentation skills.
Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2020)
Training: All selected candidates will be part of a two-month training process under the Business Development Trainee profile at a monthly stipend of Rs 25,000. Upon successful completion of training candidates will be promoted to the role of Business Development Associates (BDA)
The first 2 weeks of this training will be classroom training followed by 6 weeks of "On- the-Job Training", both at the BDT Training Location. There will be additional performance incentives which will be applicable during the training period. Currently till our offices re-open, the training will happen in the Work from Home mode. Once our offices are open, the training will shift to the BDT Training Location.
Upon successful completion of training based on clearing the company's expected parameters, they will be confirmed as BDA - Direct Sales (at 10 LPA) or BDA - Inside Sales (at 8 LPA). Also, only after confirmation to the BDA role, they will start work at their 'Role Location'.
CTC (BDT): INR 300000 PA fixed pay+ INR 200000 PA performance pay
CTC (BDA): INR 1000000 (7 lakh fixed pay + 3 lakh performance pay) (After Successful
completion of training)
Note for candidates confirmed as BDA-Direct Sales: In the unlikely scenario where the Direct Sales Model does not resume in their role location at the end of the Training Program. They will relocate to their role location as BDA-Direct Sales (at 10 LPA) as soon as the Direct Sales model begins at their role location.
- Automation Testing
- Manual Testing
- API Testing
- Performance/Load/Regression Testing
- Proficient on Mobile/Web Applications testing
- Should know any of these programming languages such as Java or Python
- Proficient on any one of these testing frameworks such as selenium, TestNG, Appium, Page Object Model, etc.
- Should have knowledge on Jira Bug tracking tool
- Knowledge on setting up automation testing infrastructure
- Writing automation testing scripts for Android/iOS/Web
- Should know about writing test cases & reporting defects
- Define severity and priority for each defect
- Understanding of the latest trends
- Accuracy and attention to detail
- Work with cross-functional teams to ensure quality throughout the development process









