
Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

About Vector Labs Tech
About
Company social profiles
Similar jobs
We’re Hiring | Senior QA Engineer (Automation)
• Role: Senior QA Engineer (Automation)
• Experience: 3– Years
• Location: Indore (Only local candidates preferred)
👩💻 Key Responsibilities:
• Design & execute automated test scripts
• Perform functional, regression & API testing
• Build & maintain automation frameworks (Selenium or similar)
• Identify, track & report bugs effectively
• Collaborate with developers & product teams
• Ensure high-quality releases
🎯 Requirements:
• Strong experience in automation testing (Selenium or similar)
• Good understanding of manual testing
• Experience with API testing (Postman, etc.)
• Knowledge of SQL & Jira
• Strong analytical & problem-solving skills
💡 Why Join Us?
• 📈 Growth opportunities
• 🤝 Supportive team culture
• 🚀 Work on real-world impactful projects
- The candidate should have a minimum of three years of working experience. The candidate will be evaluated accordingly to their total work experience.
Expectation from the Candidate
- Deep understanding of ‘under the hood’ knowledge of Angular. i.e. in-depth knowledge of the Angular framework.
Skills and Qualifications
- Proficiency with TypeScript, and latest Angular version and HTML5
- Professional, precise communication skills
- Work experience writing Unit Tests using Jasmine and Karma
- Work experience in applying the best practices of Angular, Web Application development
- Extensive working knowledge of HTML5, CSS3, XML and JSON.
- Thorough understanding of Reactive Programming, RxJS framework, Databases, API,
- Implementing of Caching and RESTful services
- Applying a validation framework, performance tuning using Angular lazy loading concepts
- Working experience in an Agile team especially with SCRUM
- Good understanding of DevOps, CI/CD principles and practices to improve Software Quality & Efficiency
Following Skills will be an added advantage
- Work experience with JAVA (Spring Boot or Spring Cloud Services) or .NET backend
- Familiarity in working with Containers, Docker, Kubernetes, etc
- Service / API test – to test endpoints as thoroughly as possible
- End to End integration test system
Behavioral Skill
- Should be a quick learner with a problem-solving mindset
- Attention to detail and follow-through to achieve good quality
- Should have excellent written and verbal communication skills
Company Overview
We are a dynamic startup dedicated to empowering small businesses through innovative technology solutions. Our mission is to level the playing field for small businesses by providing them with powerful tools to compete effectively in the digital marketplace. Join us as we revolutionize the way small businesses operate online, bringing innovation and growth to local communities.
Job Description
We are seeking a skilled and experienced Data Engineer to join our team. In this role, you will develop systems on cloud platforms capable of processing millions of interactions daily, leveraging the latest cloud computing and machine learning technologies while creating custom in-house data solutions. The ideal candidate should have hands-on experience with SQL, PL/SQL, and any standard ETL tools. You must be able to thrive in a fast-paced environment and possess a strong passion for coding and problem-solving.
Required Skills and Experience
- Minimum 5 years of experience in software development.
- 3+ years of experience in data management and SQL expertise – PL/SQL, Teradata, and Snowflake experience strongly preferred.
- Expertise in big data technologies such as Hadoop, HiveQL, and Spark (Scala/Python).
- Expertise in cloud technologies – AWS (S3, Glue, Terraform, Lambda, Aurora, Redshift, EMR).
- Experience with queuing systems (e.g., SQS, Kafka) and caching systems (e.g., Ehcache, Memcached).
- Experience with container management tools (e.g., Docker Swarm, Kubernetes).
- Familiarity with data stores, including at least one of the following: Postgres, MongoDB, Cassandra, or Redis.
- Ability to create advanced visualizations and dashboards to communicate complex findings (e.g., Looker Studio, Power BI, Tableau).
- Strong skills in manipulating and transforming complex datasets for in-depth analysis.
- Technical proficiency in writing code in Python and advanced SQL queries.
- Knowledge of AI/ML infrastructure, best practices, and tools is a plus.
- Experience in analyzing and resolving code issues.
- Hands-on experience with software architecture concepts such as Separation of Concerns (SoC) and micro frontends with theme packages.
- Proficiency with the Git version control system.
- Experience with Agile development methodologies.
- Strong problem-solving skills and the ability to learn quickly.
- Exposure to Docker and Kubernetes.
- Familiarity with AWS or other cloud platforms.
Responsibilities
- Develop and maintain our inhouse search and reporting platform
- Create data solutions to complement core products to improve performance and data quality
- Collaborate with the development team to design, develop, and maintain our suite of products.
- Write clean, efficient, and maintainable code, adhering to coding standards and best practices.
- Participate in code reviews and testing to ensure high-quality code.
- Troubleshoot and debug application issues as needed.
- Stay up-to-date with emerging trends and technologies in the development community.
How to apply?
- If you are passionate about designing user-centric products and want to be part of a forward-thinking company, we would love to hear from you. Please send your resume, a brief cover letter outlining your experience and your current CTC (Cost to Company) as a part of the application.
Join us in shaping the future of e-commerce!
What You will do
● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.
● Work on world-class software products using the latest cutting edge technologies and platforms.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications
● Experience: 5+ years.
● Hands-on development experience in backend, Java, SprintBoot, Hibernate, SQL, MongoDB, Jenkins, Microservices etc...
● Server-side development experience mainly in JAVA.
● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.
● Experience in working with cross-border, distributed teams is a must.
Nice to have Qualifications
● Product and customer-centric mindset.
● Great OO skills, including design patterns.
● Experience with large-scale enterprise systems
Read less
Job Description
We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
Responsibilities:
- Design and build applications for the iOS platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
Skills
- Proficient with Objective-C or Swift.
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of other web technologies and UI/UX standards
- Understanding of Apple’s design principles and interface guidelines
- Knowledge of low-level C-based libraries is preferred
- Familiarity with cloud message APIs and push notifications
- Knack for benchmarking and optimization
- Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
- Familiarity with continuous integration
Education Qualification:
- Undergraduate in Engineering related to Computer Science and Information Technologies and Postgraduate in Computer Science
- Shouldn’t have Backlog or Arrear.
- Must have completed at least 3 month course.
Below is the JD for your reference.
Position: BackEnd Developer
Experience: 3-8 Yrs
Location: Hyderabad
Skill Set: .Net Core (C#), Web API, ASP.NET Core, MVC, SQL, Azure exposure
Entity Framework/Entity Framework Core
Responsibilities:
He / She will be a key contributor to design, develop and maintain System, Integration, Regression and E2E development
Develop unit and scenario based automated test cases for .NET class libraries using NUnit or MS Unit test Framework
Experienced in automated deployment tools such Continuous Integration is an advantage
Excellent debugging skills; able to debug complex technical issues involving multiple system components
Analyzing the requirements and map the test cases for the complete traceability.
Design, Development and Testing (Unit, Integration and System)
Technical documentation
Design and code reviews
Application setup and automated deployment
React Components/ Highly responsive well user interface.
Develop a flexible and well structured, along with the API's
Candidate must have good skills in
HTML/CSS
JavaScript
jQuery
JavaScript Frameworks
Front End Frameworks
CSS Preprocessors
RESTful Services/APIs
Responsive/Mobile Design
Cross-Browser Development
Content Management Systems
Excellent programming skills in C/C++ and Python
Need experience on cloud/Virtualization experience.
Strong working experience in developing application on Linux
Experience of working with multi-threading, IPC and socket programming is must.
Familiarity with OS concepts like memory management, scheduling etc. is desirable.
Familiarity with TCP/IP protocol stack is desirable
Knowledge of Linux networking stack including conceptual understanding of IPsec, iptables, conntrack, bridging, policy based routing etc. is desirable
Familiarity with container technology
Aware of Agile Methodologies, CI/CD methods
Experienced with all phases of project in development, testing and deployment and management of enterprise solutions.
Excellent verbal written communication skills.
Self-motivation and the ability to work under aggressive timeline is must.
Strong problem-solving skills and very good time management skills
Greetings from Delhi Public School & Pallavi Group of Schools & Colleges!
We are one of the largest Group of schools with DPS(Nacharm /Mahendra Hill /Nadergul) and Pallavi Group of schools in India. We have more than 30k students studying in our Group of Schools in Hyderabad.
We are looking for Vice-Principal or Senior Headmistress with a minimum of 5 years of experience in the CBSE curriculum and teaching currently TGT/PGT(mandatory).
Qualification: Postgraduate with M.Ed. having experience in CBSE/International school (M.Phil. Ph.D. will be an additional qualification). Excellent communication skills and leadership qualities.
Looking for female candidates who can join immediately.
Interested candidates can send their updated resume.
Regards
G Anitha
HR Manager
Delhi Public School,
Mahendra Hills/ Nachara / Nadergul








