
Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

About Vector Labs Tech
About
Company social profiles
Similar jobs
Role Description:
Do you like to get people’s attention with visuals?
At Astra, we're looking for a graphic designer who likes to show off their creative flair and communicate to the world with their designs. This role will be dynamic, including understanding the design needs, developing visual concepts, and revising feedback-based designs.
About us:
Astra Security is a privately held U.S. & India-based company. Backed by Techstars, Astra offers a Pentest Platform, which emulates hacker behavior & helps organizations become proactively secure.
Astra's Pentest Platform helps organizations proactively uncover vulnerabilities in their applications and comply with various security standards. The Pentest Platform has uncovered 100,000+ vulnerabilities in customer applications. Astra's Website Protection suite stops one million+ threats on its customers' web applications daily. To offer a homogenous experience to its customers, Astra Security incorporates cutting-edge solutions that are easy to comprehend and tailor-made to suit any business requirement.
The company has earned several accolades, including ‘The Most Innovative Security Company’ by Prime Minister Narendra Modi at the Global Conference on Cyber Security, one of the top 50 emerging cybersecurity companies at ‘Emerge 50’ by NASSCOM, the French Tech Ticket under which Astra Security got rewarded by the President of France under the La French Tech program. In 2021, Astra Security was also named as a CyberTech100 company. Astra is a trusted security partner to well-known brands like Vodafone, Lynas, Kotak Securities, Unilever, NIIT, TEDx, Muthoot, Ford, etc.
Roles & Responsibilities:
- Work with the marketing team to understand the requirements & conceptualize them into designs.
- Designing landing page wireframes & elements
- Creating feature banner images & infographics for the blog
- Designing e-books & brochures
- Designing Social Media creatives (Images, GIFs, and carousels)
- Designing email newsletters & header images
- Designing product mockups & social creatives for product features
- Editing live-action videos (Adding intro, outro, title cards, sections, & animations)
- Creating short, engaging animated videos for social media/YouTube
- Creating mobile responsive designs for landing pages
- Design branded presentation themes for the sales/marketing teams to use
- Work with the marketing and frontend developer on the feedback shared and amend design changes.
- Work & come up with design guidelines for the brand
Requirements for the role:
- 1-4 years of graphic design experience in B2B SaaS marketing
- Effective communication skills and attention to detail
- Strong understanding of design principles, processes, aesthetics, typography, imagery, and color theory.
- Someone who's friendly, collaborative, comfortable with receiving direction, working autonomously, and eager to learn.
- Willingness to work in a remote setup
- Proficient in design tools such as Figma, Adobe (Photoshop/Illustrator, After Effects, & Premier Pro), Canva, and Spline/Sketch.
- Project management skills and ability to meet deadlines
- A degree in Design, Fine Arts, or a related field is a plus.
Benefits of joining the Astra squad:
- Adrenalin rush of being a part of a growing company
- Fully remote & agile working environment
- A wholesome opportunity in a fast-paced environment where you get to build things from scratch, and influence product design decisions
- Holistic understanding of SaaS and enterprise cloud security business
- Opportunity to engage and collaborate with
- Annual trips to beaches or mountains
- Open and supportive culture

Job Description:
We are looking for a highly skilled Software Developer with 3-5 years of hands-on experience in LAMP Stack development. The ideal candidate will be responsible for developing and maintaining web applications, ensuring high performance, and collaborating with cross-functional teams to define and ship new features.
Key Responsibilities:
• Develop, maintain, and optimize web applications using LAMP Stack (Linux, Apache, MySQL, PHP)
• Design efficient, scalable, and secure backend systems.
• Collaborate with frontend developers and project stakeholders to deliver high-quality products.
• Write well-structured and testable code, following best practices in PHP.
• Troubleshoot, debug, and upgrade existing applications.
• Develop APIs and integrate third-party services.
• Manage and maintain databases using MySQL.
• Perform system and server maintenance on Linux/Unix environments.
• Use Shell scripting to automate routine tasks and deployments.
• Work with the ELK stack (Elasticsearch, Logstash, Kibana) for logging and monitoring.
Qualifications:
• BE/B.Tech in Computer Science/Information Technology/Electronics and Communications
• 3-5 years of proven experience as a Software Developer working with LAMP Stack
• Proficient in PHP, and MySQL.
• Solid experience with Linux/Unix environments, including command-line proficiency.
• Knowledge of Shell Scripting and basic system automation.
• Familiarity with ELK Stack for application monitoring and logging.
• Strong understanding of web protocols, API integration, and database optimization.
• Experience with version control systems like Git.
• Ability to work in an Agile environment and manage multiple tasks efficiently.
Nice to Have:
• Experience with other Python frameworks besides Flask.
• Knowledge of cloud platforms (AWS, Google Cloud) for deploying and scaling applications.
• Familiarity with containerisation technologies like Docker.
Benefits:
• Competitive salary and performance bonuses.
• Medical and insurance coverage.
• Opportunities for professional development and growth.
• Flexible working hours and remote working options.

Roles & Responsibilities: 2-3 years of Experience developing mobile apps. Have an Experience indeveloping nativeAndroid apps(depth knowledgeof Android SDK, NDK) Depth knowledgeof SQLite andRoom Excellentin JAVA, Kotlin language with agooddebugging Skills Expertin usingAndroid StudioandGit . Developing universalapplication, which can run on most available androiddevices. Must have good understanding ofObject-OrientedProgramming Good eye formobileapp designand productsense Experience in cross platformToolslike Appcelerator Internallymotivated, abletowork proficiently both independently and in a team environment. Good communication skills with both internal teammembers and external business stakeholders Strong initiativeto find ways to improve solutions,systems, and processes. Experience ofworking onAndroid Studio. Good in data structure and Algorithms. Very Sound knowledge of Android Components.
Candidate Required: • Excellentcommunication skills • ProficientinmobileappUI development and bestpractices • Ability to understand that business needsmay shift yourpriorities and adjustaccordingly • Exceptionalwritten and oral communicationskills. • Exceptional interpersonalskills, with a focus on listening and questioningskills. • Proven analytical and problem-solving abilities. • Ability to effectively prioritizeand execute tasksin ahigh-pressure environment
● 2+ years experience in SEO.
● Strong knowledge of Google Analytics.
● Experience with coding techniques - basic WordPress and Elementor desirable.
● Good knowledge of back link analysis.
● Exposure to the US market is desirable
WHAT YOU WILL DO:
● Researching for relevant link building opportunities
● Managing and executing integrated backlink campaigns for link placements
● Working with internal SEO Lead to implement backlink strategy, content alignment, and reporting for
improved ranking position in SERPs
● Working with the content team to ideate and create linkable content.
● On-site and off-site analysis of web SEO competition.
● Using google analytics to conduct performance reports regularly
Office Time :10:00 AM TO 7:00 PM
Saturday & Sunday Off
- Work and develop the current prospect database within specified business sectors to generate effective leads & exceed sales targets for the business.
- Respond to inbound and outbound Requests for Information (RFI), Requests for Proposals (RFP) in a professional and creative manner.
- Calling clients to generate meetings.
- Handling data research, lead generation and business development teams.
- Leads Generation through Networking, database, CRM etc.
- Interaction with the Marketing managers, VP’s, etc using various Medias like E-mailing, Instant Messages, etc as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
- Research and build relationships with new clients.
- Strong Presentation, Negotiation & sales closing Skills.
- Client retention.
Requirements:
- Should have excellent communication skills.
- Should have a flare for sales
- Confident communicator, active listener with problem solving approach.
- Should have research skills.
- Should have knowledge about MS-Office.
- Should be willing to work from Office
Education: Any graduate
Remuneration:- 20,000/- (Monthly Inhand) +Incentives
Criteria:- Females only
Location- Unit No. 752-753, 7th Floor, JMD Megapolis, Sector 48 Gurgaon, Haryana
About Company: Ramphal Technologies is an Indian startup company. The company was founded by a visionary team of founders having a vast experience in Technology.
The company has a long term vision to disrupt the Indian Air Traffic scenario through technology Innovation. The Govt. Of India has officially signed a MOA with us to
build the next generation Technology platform to manage the Air Traffic in India.
About Opportunity: We have an exciting career opportunity for you where you will be part of developing a mission critical real time IT system. <<and explain the position>>
This role gives you an opportunity to disrupt how both manned and unmanned flights are going to fly in future. Your software will run in every Indian/Global Airport
and your work will keep the flight journey safe and efficient.
Java 8
Spring Boot
Microservices
Data Structures
Algorithms
Multithreading

Responsibilities:
- Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.
- Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules, and maintainability of the code.
- Implement UI development principles to ensure that the product client-side serves at scale.
- Review and optimize app usage by monitoring key metrics and rectifying the issues proactively.
- An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
- Developers should be team player or should work individually when required.
- Developer should work parallel to backend developers.
- 1 to 2 years of relevant work experience as a web developer, UI developer, JavaScript expert, or frontend engineer
- Proficiency in HTML, CSS, JavaScript, and jQuery.
- Good understanding of APIs and how to use them to get the work done fast.
- Proficiency in writing clean and optimized code.
- Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system.
- Experience debugging using popular JavaScript-based tools like Chrome Developer Console.
- Knowledge of ReactJs/VueJs & Python will be a plus
ERAINTERFACES | Leading WordPress - LMS - Chatbot Providers in India We are into Website, Application, Artificial Intelligence Developers in India, (LMS) Learning Management System, Chatbot, Alumni Software Providers.
visit us at : https://erainterfaces.com/

- Develop and manage e-commerce websites, web applications & web sites.
- Analyze, design, code, debug, test, document & deploy applications.
- Participate in project & deployment planning.
- Must be a self-starter & be able to work with minimum supervision
- Exp. In modules/extensions development/customization.
- Exp. In Theme integration/customization.
- Exp. In API creation/integration.
- Exp. In Migration from Magento1 to Magento2
- Extensive experience of PHP and MySQL.
- Exposure on Magento 2, CMS and JavaScript frameworks such as jQuery.
- Demonstrable knowledge of XML, XHTML, CSS, Modules i.e. API integration,
- Payment Gateways, XML with a focus on standards.
- Demonstrable source control experience
- Two or more published websites in E-Commerce
Roles & Responsibilities:
· Accelerate customer adoption by identifying specific customer segments and industry verticals in West to approach with a value proposition for using Amazon web services platform.
· Develop long-term strategic relationships with key companies at the C-levels of Business & IT
· Work closely with the Channels team to ensure that AWS platform is the partner's preferred cloud computing platform across all service lines.
· Maintain an accurate forecast and various business reports.
· Create & articulate compelling value propositions around AWS services.
· Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc).
· Prepare and give business reviews to the senior management team.
· Ensure customer satisfaction.
Basic Qualifications
The right person will possess 10-15 years of experience in IT sales
· Direct field & management experience in working with enterprise accounts.
· Would have consistently exceeded key performance metrics.
· Demonstrated ability to engage and influence C-level executives.
· Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences.
· Strong technical competencies in the areas of cloud computing, SOA, web services and enterprise software.
· Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.
Preferred Qualifications
Minimum Qualification
BA/BS
Engineer/MBA Preferred

