Customer Support

We’re looking for a strong QA Engineer with 5+ years hands-on experience in Python to join a fast-paced team and contribute from Day 1.

What you’ll be doing:

🔹 Jump directly into writing Python scripts for web and API automation

🔹 Maintain and extend a Selenium automation framework developed in Python

🔹 Collaborate with developers and product teams to ensure high-quality releases

🔹Own testing for core modules and APIs

Must-Have Skills:

✅ Strong functional QA background

✅ Proficiency in 𝐏𝐲𝐭𝐡𝐨𝐧 (𝐓𝐡𝐢𝐬 𝐢𝐬 𝐚 𝐦𝐮𝐬𝐭)

✅ Hands-on experience with Selenium automation using Python

✅ Ability to work with and manage existing Python-based automation frameworks

✅ Experience in Web and API testing

About The Role

We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.

We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.

What Describes You Best

● Bachelor of Engineering (preferred IT - CE background)

● 0-2 Years of prior experience in Customer Support Service

Skills

● Good written and oral communication skills

● Excellent customer handling skills

● Experience with ticketing tools like Freshdesk,Zendesk

● Corporate emailing and documentationknowledge

● Knowledge of Excel, Word, and PowerPoint

● Experience in creating FAQs and building a knowledge base

What will you Own?

As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.

Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.

Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.

Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner networks.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

Job Description:

We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have a minimum of 6 years of experience in Salesforce development, with strong expertise in Salesforce Configuration, Customization, and CPQ tools (Conga CPQ and Salesforce CPQ).

Key Responsibilities:

• Design, develop, and implement solutions within Salesforce, ensuring high-quality and scalable configurations and customizations.
• Work with Conga CPQ / Salesforce CPQ to design and optimize pricing, quoting, and billing solutions.
• Customize Salesforce using Apex, Lightning Web Components (LWC), and Batches to meet business requirements.
• Implement security best practices with Apex Security and ensure adherence to coding standards.
• Collaborate with cross-functional teams to define system requirements and ensure seamless integrations.
• Utilize DevOps tools such as GitHub for version control and CI/CD pipeline management.

Required Skills & Qualifications:

• Minimum of 6 years of experience as a Salesforce Developer.
• Hands-on experience with Salesforce CPQ (Conga CPQ + Salesforce CPQ).
• Strong knowledge of Salesforce Configuration and Customization (Apex, LWC, Batches).
• Expertise in Apex Security to maintain secure and efficient code.
• Familiarity with DevOps tools like GitHub, CI/CD processes, and version control.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills in a team environment.

If you are passionate about Salesforce development and enjoy working on scalable and innovative solutions, we would love to hear from you!

At Audify Tech Private Limited, we are looking for a talented and creative Unity Game Developer to work at the highest level of virtual and augmented reality. You will be responsible for implementing game functionality, translating design ideas, concepts, and requirements into a functional and engaging game. Our ideal candidate will have 5-8 years experience in Unity Development technologies, strong programming and coding skills, a keen eye for detail, and the analytical skills to identify potential issues with a design plan. Working across many different departments, this role requires a candidate with excellent communication skills, a pro-active attitude and a good team ethic to unify a common vision.

Objectives of this Role

• Take ownership of entire features and components of the game lifecycle and lead the product design and code elements
• Collaborate with other members of the team to deliver large and complex features on time and to a high standard
• Be part of the development process and contribute improvements and suggestions, driving the quality of the code throughout the entire production cycle
• Mentor other developers in the team and help maintain code, product, and process quality
• Partner with Art, Design and Production teams to ensure schedules and goals meet business and project needs
• Conduct code reviews and be part of the hiring process for future colleagues
• Bring meaningful contributions to our product and the entire team

Daily and Monthly Responsibilities

• Plan, design and implement high-quality game features working as part of the wider studio team
• Transform design specification into functional game assets
• Establish an effective strategy and development pipeline
• Quickly create and iterate on prototypes showcasing new designs and interaction patterns
• Design, build, and maintain efficient, reusable, and reliable code
• Ensure the best performance, quality, and responsiveness of applications and games
• Identify process and application bottlenecks and implement solutions in a timely manner.

Skills and Qualifications

• 5-8 years experience with Unity 3D/Content Development
• Strong 3D math skills
• Strong C# object-oriented programming and scripting language skills
• Experience working with game assets (meshes, animations, materials etc)
• Experience profiling and optimising game and render performance (GPU and CPU)
• Experience working on a physics-based game project, source control systems such as Git in a multi developer team environment.
• Understanding UX design process and experience working with UX design team and/or development team

Preferred Qualifications

• Bachelor's Degree Computer Science, Information Systems, or related field
• Masters degree is preferred

• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Understanding in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

BE / B-Tech degree and 2+ years of work experience, or ME / MS degree and 2+  years of work experience, in Computer Science.

• Strong programming skills in Python/Django
• Experience with Angular, JavaScript frameworks/libraries
• Hands on experience with MySQL, PostGreSQL or other RDBMS
• Experience with Web application security and Secure coding practices
• Strong Analytical thinking and problem solving ability
• Familiarity with software collaboration tools – GIT
• Ability to work with a distributed and diverse team of researchers and developers.
• Excellent English language communication skills, both written and verbal.
• High level of innovation and motivation

• Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud environment
• Manage uptime of Infra & SaaS Application
• Implement application performance monitoring to ensure platform uptime and performance
• Building scripts for operational automation and incident response
• Handle schedule and processes surrounding cloud application deployment
• Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
• Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
• Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
• Run incident resolution within the environment, facilitating teamwork with other departments as required
• Automate the deployment of new software to cloud environment in coordination with DevOps engineers
• Work closely with Presales, understand customer requirement to deploy in Production
• Lead and mentor a team of operations engineers
• Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
• AWS infrastructure management, provisioning, cost management and planning
• Prepare RCA incident reports for internal and external customers
• Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
• Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
• Monthly SLA Performance reports

As a Cloud Operations Manager in Acqueon you will need…. 

• 8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
• 3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
• 3-5 years’ experience in IAC (Terraform, K8)
• 3+ years end-to-end incident management experience
• Experience with communicating and presenting to all stakeholders
• Experience with Cloud Security compliance and audits
• Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
• Knowledge on GCP will be added advantage
• Manage and monitor customer instances for uptime and reliability
• Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
• Customer facing, excellent communication skills, team management, troubleshooting

Title: MEAN Stack Developer

B-Arm Medical Technologies, A Well-capitalized start-up is looking for extremely talented MEAN Stack Developers to help pioneer commerce on the Internet with primary focus on Health / MedTech. You must have experience designing and building large and complex (yet maintainable) systems, and you should be able to do so in about one-third the time that most competent people think possible. You should have a BE, ME / MS, or PhD in Computer Science or the equivalent.  Top-notch communication skills with excellent team working capabilities are essential.

You can Expect Flexible Work environment like WFH/ Hybrid environment and a team of talented, motivated, intense, and interesting co-workers.

Your compensation will include best pay in the industry with meaningful equity equivalent ownership like Stock Options.

Technical Requirements: 

• Strong expertise in Node JS, hands-on working skills in MEAN stack and good understanding of closures.
• Strong experience in client-side JavaScript MVC frameworks - Angular JS, Knockout JS.
• Exposure to cloud hosting of backend such as on AWS or Azure
• Hands-on experience of HTML5 and CSS3.
• Expert knowledge of server-side JavaScript (node.js), should be able to handle & deploy code with HTTP servers (Apache or Nginx). Strong experience in writing Object Oriented JavaScript.
• Knowledge in handling SSJSi (server-side JavaScript injection) attack.
• Proficient in data bases (MongoDB/ MySQL/ NoSQL), developing database schemas supporting business processes
• Should be well versed in developing and deploying RESTful APIs, third-party APIs, integrating payment gateways, error handling, and data protection
• Must have at least 2 years of experience in MVC Framework
• Experienced in developing E-Commerce/consumer internet technologies, Content management Systems
• Participate in all stages of development cycle from requirement gathering, analysis, design, test, integration, UI/UX, to post deployment support & enhancements.
• Should have Knowledge to contribute for bug fixing and patches to other node/JavaScript projects.
• Should have worked in an Agile environment.

Key Skills and Competencies:

• Excellent analytical, mathematics & problem-solving skills
• Ability to take initiative, code from scratch and produce desired results.
• Effective verbal and written communication skills.
• Ability to handle multiple tasks with attention to detail and futuristic thinking approach.

Min. Experience: 3-5 years Minimum (or) if you are able to perform tasks that a 3+ years experienced professional would do then you are more than welcome to apply for this position.

No. of Positions: 5

Required Technical Skills: 

• Java (highly capable)
• SQL (highly capable)
• Strong knowledge of software best practices, build processes, IDEs, database tools (e.g. SQL Developer, SQL Management Studio)
• Strong knowledge of source code control systems (GIT)
• Confident with Windows, Linux, Unix operating systems including command line
• Working knowledge of JIRA

Beneficial Technical Skills: 

• .Net
• C 
• Javascript 
• Experience in test management and test execution
• Experience of Agile development methods

Additional Skills and Behaviour Required 

• Experience of full software development lifecycle
• Considers competing solutions and evaluates options to create the best outcome in all aspects of the role.
• Willingness to takes ownership of whole project and engineers assigned.
• Confident to make suggestions and recommendations for improvements.
• Excellent written and verbal communication skills and ability to build good rapport
• Fluency in English, both written and oral
• Collaborates with others to achieve objectives and ensure information flow
• Seeks assistance and feedback as appropriate 

Education 

• Bachelor's degree (or equivalent) in Computer Science or Engineering or other relevant discipline (MCA, MSc in Computer Science etc.)