
Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

About Vector Labs Tech
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- Sourcing new sales opportunities through outbound channels.
- Responsible for generating and qualifying new sales opportunities/leads over the phone and via email.
- Lead generating with online platforms other than bidding portals.
- Source new Leads through outbound calls, messages and follow-up with the prospects.
- Understand client needs and requirements, Communication and closure with the help of presales and technical team.
- Research accounts, recognise key players and decision makers in targeted organisation.
- Achieve monthly, quarterly and yearly pipeline.
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communication above average is fine
must worked on upwork for 1 year
should have worked on mobile app development company
Build a database of customer leads through references, opening stalls in areas where there are higher
number of footfalls – like apartment complexes, shopping areas etc., door to door visits, distribution of
pamphlets etc.
Schedule meetings with potential liabilities customers and understand their requirement; thereafter
presenting them with the most suitable products and explaining the features/benefits.
Communicate clearly to customers on the requirements for various types of products & services
Ensure that all customer documents are verified with originals and are handled with care and
confidentiality.
Complete all account opening related processes accurately so that the customer experience is enhanced
and forms the foundation of a long relationship with the bank.
Maintain continuous communication with customers on the status of their account opening process.
Frequently communicate with newly signed up customers and assist them with additional products and
services based on their requirements
Build reference network from newly signed up customers for potential leads.
Regularly update Daily Sales Reports and discuss on the plans, action items, progress with the supervisor
How to apply: recruit.hrlspl
Upraised
At Upraised, we are focused on helping professionals bridge the employability gap, so they can realize their dream job. We are a seed-stage company founded by Mona Gandhi and backed by angels like Kunal Shah & Vijay Shekhar Sharma and investors like Lightspeed India and South Park Commons from Silicon Valley.
Job Description
Video Editor Intern
As part of your day-to-day operations, you will be required to coordinate with several stakeholders & solve multi-dimensional problems.
We’d love to chat with you if you think you possess the skills for this role:
- Have enthusiasm and are up-to-date about interactions on social media, top-trends and engaging content.
- Create an initial proposed storyboard draft or line up of the video to present and receive approval before beginning to edit the video.
- Improve video and sound quality using various video/audio software.
- Edit video to include packaging, stock shots, music, graphics, dialogues, sound clips, and other important aspects of the project as required.
- Ensure the correct formatting and presentation for finalized videos.
- Experiment with styles and techniques including the design of graphic elements.
- Create graphical packaging of the sessions/video, teaser/trailer and tutorials.
- Create the polished final cut before making the video live.
- Gather and transfer all forms of media into editing software and ensure each was updated in the correct format.
- Operate computer editing software (Adobe Premiere Pro, After Effects and their plugins) used for video media and effects.
- Establish a clear understanding of the storyline and purpose of the video's creation.
- Create creative thumbnails for each video/show/community page.
- Create creatives for promotion and marketing of content for various platforms.
- You have a high level of ownership and exceptional follow-through.
- You’re interested in startups & want to experience high growth environment
- You have very good presentation, communication and reporting skills
- You are proficient in video editing software such as Premier Pro, After Effects (imp), and Illustrator/Figma
You will work alongside a mission-driven team of growth marketers, designers, engineers & product managers.

Hello,
Greetings for the day !!!
Tridat Technologies is hiring "L1 Windows Server Administrator" for one of the advanced technology solutions company catering to the needs of the Banking, Mobility, Payments and Government sectors.
Qualifications: Any graduate
Experience: 2+ yrs
Roles & Responsibilities:
• Windows /Linux OS Administration ( Certification will be added value).
• Trouble shooting knowledge
• AD knowledge.
• Cloud (AWS / Azure /GCP) knowledge ( Certification will be added value).
• Good communication skill
• Team work
• Remote management idea
• 24x7 Support
Experience in Virtualisation (Vmware & hYperv)
• Tickets and ITSM process idea.
Location: Rabale, Navi Mumbai
Working Timing: 24*7 rotational shifts
Employment Mode: Contract to hire (Full time opportunity)
Joining Period: Immediate to max 15 days
Thank You & Regards,
Shraddha Kamble
HR Recruiter
business.
Understanding in-depth knowledge to make suitable recommendations based on
customers' needs and preferences.
Continually meeting or exceeding daily and monthly targets with respect to call
volume and sales
Accurately recording details of customers’ purchase orders.
Processing all customer purchases accordingly.
Generating promising leads to pursue.
Managing customer accounts by ensuring that existing customers remain satisfied
with the company's services


About Hitbullseye
Hitbullseye is one of the fastest-growing portals in the test prep education space. It is ranked among the top test prep portals in India by Alexa.com (an Amazon Company). With 1 crore + page views annually portal has traffic from MBA. Law PO & campus placement training domains. Bulls Eye has a classroom presence and has trained close to more than 2 lac students in classrooms since its inception in 1998.
Website: www.hitbullseye.com
Location: E-305, Industrial Area, Sector 75,
Sahibzada Ajit Singh Nagar, Punjab 160055
Requirements and skills:
1. Proven experience as a technical trainer (C++, JAVA, Full Stack Developer)
2. Knowledge of modern training techniques
3. Experience in designing technical course content
4. Outstanding communication skills and comfortable speaking
5. Excellent organizational and time-management abilities
6. Experience: 3-5 years as a Technical Trainer.
We are looking for a MERN stack developer with experience in designing and developing the design and development of
- JavaScript experience
- NodeJS - 2+ years of experience with production-ready applications
- 2+ years of experience with 2 or more UI frameworks (React, Angular).
- React preferred a Thorough understanding of React.js and its core principles
- Experience with popular React.js libraries (such as Redux, jest, etc)
- Experience in testing libraries such as Jest, Enzyme, or Mocha.
- Experience in building Progressive Web Apps (PWA)
- Knowledge of Node server, Socket connections, and mechanisms to handle real-time async data
- Experience with Elasticsearch (Lucene queries).
- Experience with API Design
- Experience with DB Design (document and relational databases like Mysql, MongoDB, etc.)
- Experience with SQL/NoSQL databases, writing queries, etc.
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Understanding HTTP/HTTPS protocols
In this role, candidates will be responsible for developing Tableau Reports. Should be able to write effective and scalable code. Improve functionality of existing Reports/systems.
· Design stable, scalable code.
· Identify potential improvements to the current design/processes.
· Participate in multiple project discussions as a senior member of the team.
· Serve as a coach/mentor for junior developers.
Minimum Qualifications
· 3 - 8 Years of experience
· Excellent written and verbal communication skills
Must have skills
· Meaningful work experience
· Extensively worked on BI Reporting tool: Tableau for development of reports to fulfill the end user requirements.
· Experienced in interacting with business users to analyze the business process and requirements and redefining requirements into visualizations and reports.
· Must have knowledge with the selection of appropriate data visualization strategies (e.g., chart types) for specific use cases. Ability to showcase complete dashboard implementations that demonstrate visual standard methodologies (e.g., color themes, visualization layout, interactivity, drill-down capabilities, filtering, etc.).
· You should be an Independent player and have experience working with senior leaders.
· Able to explore options and suggest new solutions and visualization techniques to the customer.
· Experience crafting joins and joins with custom SQL blending data from different data sources using Tableau Desktop.
· Using sophisticated calculations using Tableau Desktop (Aggregate, Date, Logical, String, Table, LOD Expressions.
· Working with relational data sources (like Oracle / SQL Server / DB2) and flat files.
· Optimizing user queries and dashboard performance.
· Knowledge in SQL, PL/SQL.
· Knowledge is crafting DB views and materialized views.
· Excellent verbal and written communication skills and interpersonal skills are required.
· Excellent documentation and presentation skills; should be able to build business process mapping document; functional solution documents and own the acceptance/signoff process from E2E
· Ability to make right graph choices, use of data blending feature, Connect to several DB technologies.
· Must stay up to date on new and coming visualization technologies.
Pref location: Chennai (priority)/ Bengaluru
Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup


