
Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

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• Welcoming walk-in clients with warmth, listening closely to their needs, and offering furniture solutions that fit like a dream.
• Following up with clients and interior designers—not to “close a sale,” but to keep the
conversation going, with care and clarity.
• Coordinating with designers and architects to explore collaboration opportunities.
Think of it as design matchmaking!
• Preparing quotes (with flair and accuracy), and sharing them after approvals.
• Bridging the conversation between our clients and sales team—especially when prices
need a little back-and-forth magic.
• Maintaining a clean, updated client database—because good records = happy
memories.
• Handling queries with empathy and offering smooth, timely resolutions.
• Pitching in with digital media and our upcoming e-commerce journey—we love fresh
What You Bring Along:
• Excellent spoken and written English (you’re the kind of person people like getting
emails from).
• A well-put-together presence and a natural sense of warmth.
• Comfort in dealing with clients, designers, and team members alike.
• A working knowledge of Google Sheets / Excel (nothing fancy—just the basics).
• Thoughtful email-writing skills and strong follow-up instincts.
• Confidence, initiative, and a gentle touch of humour—we love people who take work
seriously, but not themselves too seriously!
• (Female candidates are preferred for this position.)
About us
ob Description
We are seeking candidates who can have a great conversation with Window/*nix kernel in C/C++ or Rust. The candidate will work with eBPF and Windows/Linux Kernel. The candidate will work closely with the Computation Engineer to port the ML layer into the kernel module.
Requirements
- C/C++ is a must. Rust knowledge is a huge plus.
- Good exposure to debugging (more than just `!analyze -v`). We suck at debugging here, so can use your help!
- Great version control (Git) hygiene and familiarity with CI/CD. Test- and issue-driven development (that's our new term).
- Candidate should prioritize documentation to meeting (can't emphasize enough). Who has time to talk and listen (and forget) when one can write and read? During the interview, we may ask you how to organize your notes, references, and knowledge.
- Familiarity with scripting languages such as Python/Powershell/bash is appreciated. Python is used a scripting language everywhere in our stack.
- If you don't know Java, that's +1 ;-p (just kidding).
Regards
Team Merito
Headquartered in Los Angeles, California, USA, with offices in Hong Kong and Shanghai, Careismatic Brands (CBI) is the world’s largest manufacturer of medical scrubs (uniform apparel). CBI distributes its products through multiple channels including 3rd party retail, wholly owned retail ecommerce sites (http://www.allheart.com/">www.allheart.com), and corporate branded sites (www. http://infinityscrubs.com/">Infinityscrubs.com).
We are looking for a Salesforce Commerce Cloud Developer who is interested in joining a vibrant, fun and cutting-edge organization in our Ahmedabad, India office, to contribute to overall B2C strategy while taking full ownership of designing, engineering, and delivering B2C commerce capabilities across the enterprise. This individual will work with US colleagues and India tech leads to execute CBI’s B2C strategy from our Ahmedabad, India office.
Job Responsibilities:
- Design and implement multiple ecommerce sites (currently on Magento or Shopify)
- Implement feature enhancements to new and existing sites
- Implement 3rd party integrations
- Collaborate with technical leaders in both India and US
- Implement best practices as related to SFCC
Qualifications and Skills:
- Certification in Salesforce Commerce Cloud highly preferred
- Prior experience with full lifecycle development in ecommerce environment using SFCC
- Prior experience integrating to ecommerce system components (e.g. CMS, DAM, PIM, OMS, and ERP)
- Excellent written and verbal communication skills
- Ability to work effectively with non-technical personnel
- Years of Related Professional Experience: 3
- Bachelor's Degree in computer science or similar degrees
- 3 years’ experience in implementing Salesforce Commerce Cloud B2C (Demandware) solutions
- 3 years hands-on experience in web technologies including: HTML, CSS, JavaScript, JSON, AJAX, JQuery, Bootstrap, MVC, web analytics, XML, web services (SOAP/REST), and open source packages/libraries
- Experience with Salesforce Commerce Cloud B2C Storefront Reference Architecture (SFRA)
- Experience source control and collaboration tools such as AzureDevOps, Jira, Confluence, and git
- Experience with web frameworks, interactive web development, responsive web design
- Experience with site speed optimization
What You'll Do:
- Understand the upcoming development requirement of product in depth.
- Design product architecture as per vision, insights and concurred direction.
- Design and develop the APIs using Java, Spring, and Hibernate required for the product and expose them to be used by the front-end developers.
- Design the database and tables in MySQL/PostGreSQL/NoSQL (whichever is suitable for the need of the product) and guide the team to utilize them in the best possible way.
- Get involved in continuous maintenance of the product and get the bugs fixed in time.
- Coordinate the workflow between the UX Designers and front-end developers.
- Work on integrating flows with external tools - Segment, Branch, Clevertap.
Ideal Profile:
- Proficiency in Core Java & Spring framework.
- Expertise in Web Service technologies.
- Experience in building the architecture as per the product’s need.
- Experience in building REST APIs using Java/Spring.
- Excellent knowledge in Databases and code integrations such as Postgres SQL, SQL Server, MySQL.
- Experience in full life cycle development of a product (specifically mobile products) is a plus.
- Experience with Java/Spring-Boot, Hibernate Cloud Services, AWS.
- Experience with security principles and frameworks.
- Knowledge of modern authorization mechanisms, such as JSON Web Token and OAuth2 - Familiarity with code versioning tools (primarily Git).
- Essential skills are Core Java/J2EE, functional aspects, Spring Framework, Tomcat, SVN, Git, Postman/Newman.
- Should have worked in Agile methodologies.
- Good object-oriented and problem-solving skills.
- Strong communication skills along with the ability to work in a highly collaborative environment.
Client Servicing Manager must have strong interpersonal and communication skills and must have worked in an Advertising agency before. They must be able to strengthen the relationship between the agency and the clients. They must be good at:
We are looking to hire a Full-stack web developer who will be responsible for the creation and enhancement of web applications according to the company's specifications. As the role takes into consideration user experience and function, a certain level of both functional domain experience and computer programming is necessary.
To be successful in this position, you will be required to demonstrate a detailed knowledge of the industry's best practices in software development, development expertise in back-end technologies, and must have a professional track record of effective technical management, information analysis, and experience in latest web technologies.
You should have in-depth knowledge of object-oriented PHP programming, an understanding of MVC designs, and working knowledge of front-end technologies including HTML 5, JavaScript, and CSS3.
Responsibilities
2. Code, design, and manage the layout of web applications and suggest enhancements using standard HTML/CSS practices.
3. Work closely with other web designers and programmers to produce web applications.
4. Write back-end code and build efficient PHP modules.
5. Develop back-end portals with an optimized database.
6. Technically design complex backend applications.
7. Troubleshoot application and code issues.
8. Integrate data storage solutions.
9. Respond to integration requests from front-end developers.
10. Finalize back-end features and test web applications.
11. Update and alter application features to enhance performance.
12. Integrate with 3rd party application APIs and plugins.
13.Guide team members for design and implementation of tasks
14. Coordinate end-to-end implementation.
Requirements-
- 1 to 3 years of professional experience working with PHP, web frameworks including Laravel, CodeIgniter- Preferred.
- 1 to 3 years of professional software development experience-Preferred
- Meaningful experience working on large, complex system integrations
- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
- Previous experience creating scalable applications.
- Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
- Familiarity with SQL/NoSQL databases.
- Ability to manage projects.
- Good problem-solving skills
- Ability to take extreme ownership over your and teams work
2+ years of experience working with backend development.
1+ year experience in GoLang Backend Development.
Must show your previous work.
Deployed at least 3 complete products which use REST APIs.
Exposure to making Postman docs.
Knowledge/ Experience of modern authorisation mechanisms, such as JSON Web Token and cookies.
Experience in handling business requirements and translate them into technical requirements.
Experience with version control such as Git and GitHub
Should have a knowledge of
- GoLang, GoLang Clean Arch, GoRoutines, GORM, Docker, Go Fiber, PostgreSQL
.
Great opportunity to work in Roots Innovations Pvt.ltd., We simplify the RPA (Robotic Process Automation) platform with AI-powered Bots to manage business processes & compliance for all types of industry sectors.
Educational Qualification: BE/B.Tech/BCA/BCS/MSC/MCA/MCS/M.Tech(Certification course will be Advantage)
Experience - 5 to 11 year
Job Description :
Roots Innovation Labs is looking for a Test Engineer/ Software Delivery Lead with expertise in Selenium WebDriver for Creating Basic Test Cases. Managing and Tracking the projects for any given engagement
Roles and responsibilities :
1)Identifying customer needs and overseeing service delivery within the business context
2) Reviewing software requirements and preparing test scenarios.
3) Test case execution for functional, performance and load testing
Lead, guide, and monitor the analysis, design, implementation, and execution of the test cases, test procedures, and test suites..
4)Interacting with clients to understand product requirements.
5)Participating in design reviews and providing input on requirements, product design, and potential problems.
6)Planning, Executing, Managing, and Tracking the projects for any given engagement.
7)Building up and leading the Teams to the success of the project.
8)Leading and ensuring the project team's processes and tasks are carried out efficiently.
Required Education/Experience/Skills:
- A Bachelor's degree in Computer Science or related field.
- Up-to-date knowledge of software test design and testing methodologies.
- Working knowledge of test techniques and compatibility with various software programs.
- Working knowledge of programming.
- Excellent communication and critical thinking skills.
- Good organizational skills and detail-oriented mindset
Key responsibilities
Write simple, understandable, testable, and efficient code with focus on solid technical stability and performance.
Drive technical improvement by applying software craftsmanship in everyday work as well as by identifying and executing larger refactoring/improvement initiatives.
Contribute in implementation of complex features and design work within the team.
Being part of cross team technical initiatives
Participate in and contribute to the team's Agile practices.
Take responsibility in maintaining high engineering standards, commitment to the product and respect and attitude towards others.
Skills:
Hands-on experience with modern Ruby on Rails practices and development. (1-2 years)
Experience with writing clean, maintainable and scalable code
Good awareness of the Ruby on Rails ecosystems and being in touch with the latest developments in this area
Experience in developing backend APIs/services, micro-service architecture.
Have a clear understanding of database technologies
Awareness/experience with testing methodologies like RSpec
A high-performance mindset to deliver good quality code and also an understanding of the product
Openness with working in a culture of inclusiveness and individual responsibility and experience with Agile methodologies.
Good communication skills – good knowledge of English, both written and oral
Good to have:
Working knowledge of react or other JS based frameworks.
Hands on experience with python, nodeJS, mongo db







