
Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

About Vector Labs Tech
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Key responsibilities
• Design, build, and maintain robust CI/CD pipelines using Azure DevOps Services (Azure Pipelines) and Git-based workflows.
• Implement and manage infrastructure as code (IaC) using ARM templates, Bicep, and/or Terraform for repeatable environment provisioning.
• Containerize applications (Docker) and manage container orchestration platforms such as AKS (Azure Kubernetes Service).
• Automate build, test, release, and rollback processes; integrate automated testing and quality gates into pipelines.
• Monitor and improve platform reliability and observability using logging and monitoring tools (e.g., Azure Monitor, Application Insights, Prometheus, Grafana).
• Drive platform security and compliance through pipeline controls, secrets management (Key Vault / Vault), and secure configuration practices.
• Implement cost-optimization and governance for Azure resources (tags, policies, budgets).
• Troubleshoot build/release failures, production incidents, and performance bottlenecks; perform root-cause analysis and implement permanent fixes.
• Mentor developers in Git workflows, pipeline authoring, best practices for IaC, and cloud-native design.
• Maintain clear documentation: runbooks, deployment playbooks, architecture diagrams, and pipeline templates.
Required skills & experience
• 5+ years hands-on experience working with Azure and cloud-native application delivery.
• Deep experience with Azure DevOps (Repos, Pipelines, Artifacts, Boards).
• Strong IaC skills with Terraform, ARM templates, or Bicep.
• Solid experience with CI/CD design and YAML pipeline authoring.
• Practical knowledge of containerization (Docker) and Kubernetes — preferably AKS.
• Scripting skills: PowerShell, Bash, and/or Python for automation.
• Experience with Git workflows (branching strategies, PRs, code reviews).
• Familiarity with configuration management and secrets management (Azure Key Vault, HashiCorp Vault).
• Understanding of networking, identity (Azure AD), and security fundamentals in Azure.
• Strong troubleshooting, debugging, and incident response skills.
• Good collaboration and communication skills; ability to work across teams.
Certification
AZ-400: Microsoft Certified: DevOps Engineer Expert or AZ-104 or AZ 305 or Terraform Associate.
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Key Responsibilities
● Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.
● Recruit, onboard, and activate new channel partners across multiple regions and industries.
● Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.
● Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.
● Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
● Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment on partner requirements and success.
● Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
● Take ownership of revenue targets for specific partner regions or verticals.
Requirements
1. Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
2. Work Experience: 3–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.
3. Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
4. Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
5. Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.
6. Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.
7. Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.
8. Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.
9. Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.
10. Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).
Benefits
* Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.
* Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
* Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
* Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
* Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
* Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
* Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.
Blue Owls Solutions is looking for a mid-level Azure Data Engineer with approximately 4 years of hands-on experience to join our growing data team. In this role, you will design, build, and maintain scalable data pipelines and architectures that power business-critical analytics and reporting. You'll work closely with cross-functional teams to transform raw data into reliable, high-quality datasets that drive decision-making across the organization.
Required Skills
- 4+ years of professional experience as a Data Engineer or in a similar data-focused role
- Strong proficiency in SQL for data manipulation, querying, and performance optimization
- Hands-on experience with PySpark for large-scale data processing and transformation
- Solid working knowledge of the Microsoft Azure ecosystem (Azure Data Factory, Azure Data Lake, Azure Synapse, etc.)
- Experience with Microsoft Fabric for end-to-end data analytics workflows
- Ability to design and implement robust data architectures including data warehouses, lakehouses, and ETL/ELT frameworks
- Strong coding and scripting skills with Python
- Proven problem-solving ability with a knack for debugging complex data issues and optimizing pipeline performance
- Understanding of data modeling concepts, dimensional modeling, and data governance best practices
Interview Process
- Take-Home Assessment
- 60-Minute Technical Interview
- Culture Fit Round
Preferred Skills & Certifications
- Microsoft Certified: Fabric Analytics Engineer Associate (DP-600)
- Microsoft Certified: Fabric Data Engineer Associate (DP-700)
- Experience with CI/CD practices for data pipelines
- Familiarity with version control systems such as Git
- Exposure to real-time streaming data solutions
- Experience working in Agile or Scrum environments
- Strong communication skills with the ability to translate technical concepts for non-technical stakeholders
What We Offer
- Competitive salary and performance-based bonuses
- Flexible hybrid options
- Opportunities for professional development, training, and certification sponsorship
- A collaborative, innovation-driven team culture
- Paid time off and company holidays
- Discussing the project aims with the company requirement and development team.
- Designing and building web applications using Laravel.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
- Ensuring that integrations run smoothly.
- Scaling projects based on Company feedback.
- Recording and reporting on work done in Laravel.
- Maintaining web-based applications.
- Presenting work in meetings with clients and management.
Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance, and growth.
Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.
We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation, and co-development to engineer next-generation software products with the help of accelerators.
Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.
We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We are constantly self-asses and realign to work with each customer in the most impactful manner.
Pre-requisites for the Role
- Job ID-EMPY0120MS
- Primary skill: Python Developer, Django, Problem solving.
- Secondary skill: Rest, API
- Years of Experience: 4-7 Years
- Location: Remote
Budget- Open
NP- Immediate
PYTHON DEVELOPER
- Design, build, and maintain efficient, reusable, and reliable Python code
- Design and implement software platform with Microservices Architecture, based on AWS Lambda and Event sourced data
- Integration of data storage solutions {may include databases, key-value stores, notification queues, etc.}
- Integration with various backend monitoring tools
- Identify bottlenecks and bugs, and devise solutions to these problems
- Help maintain code quality, organization and automatization
- Participate in early product demonstrations to customersExperience required:
- Bachelor's or Masters in Computer Science or a related discipline
- 2-6 years of relevant professional experience
- Delivery of quality results within aggressive timelines
- Knowledge of software development processesSkills Required:
- Experience with Python, along with other common libraries/framework such as Flask, Celery, Django etc.,
- Good understanding with usage of Lambda in Python.
- Good understanding in testing frameworks like PyTest.
- Ability to work with IDEs like Visual Studio Code.
- Basic understanding in developing private PIP packages.
- Solid understanding of object-oriented programming.
- Familiarity with concepts of MVC, Mocking, ORM, and RESTful.
- A knack for writing clean, readable Python code.
- Ability to integrate multiple data sources and databases into one system.
- Ability to understand monitoring metrics, such as CPU, Memory, Disk Space, Network latency, and telemetry services.
- Understanding of fundamental design principles behind a scalable application.
- Understanding the fundamentals of RDBMS databases.
- Ability to work with PostgreSQL is a plus.
- Ability to work with AWS services like Lambda, Kinesis, SQS, SNS etc., is a plus.
- Proficient understanding of Git.
- Familiarity with continuous integration and continuous deployment.
- Effective verbal and written communication skills.
We at Thena are looking for a Machine Learning Engineer with 2-4 years of industry experience to join our team. The ideal candidate will be passionate about developing and deploying ML models that drive business value and have a strong background in ML Ops.
Responsibilities:
- Develop, fine-tune, and deploy ML models for B2B customer communication and collaboration use cases.
- Collaborate with cross-functional teams to define requirements, design models, and deploy them in production.
- Optimize model performance and accuracy through experimentation, iteration, and testing.
- Build and maintain ML infrastructure and tools to support model development and deployment.
- Stay up-to-date with the latest research and best practices in ML, and share knowledge with the team.
Qualifications:
- 2-4 years of industry experience in machine learning engineering, with a focus on natural language processing (NLP) and text classification models.
- Experience with ML Ops, including deploying and managing ML models in production environments.
- Proficiency in Python and deep learning frameworks such as PyTorch or TensorFlow.
- Experience with Embeddings and building on top of LLMs.
- Strong problem-solving and analytical skills, with the ability to develop creative solutions to complex problems.
- Strong communication skills, with the ability to collaborate effectively with cross-functional teams.
- Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.
1. Candidate should be expert to design, develop, test and deploy solutions based on industry's best practices and client's business requirements. This position requires highly proficient knowledge of Shopify liquid code, PHP and its advance concepts.
3. Strong in PHP and it's framework like Laravel, must be competent in shopify app development and shopify apps architecture.
Our client is looking for a Senior/Lead Full Stack .Net Developer for their headquarter office which is located in San Francisco, California. Looking for top-notch developers who are passionate and well-versed with modern technologies like .Net Core, MVC, SQL, and JS frameworks.
This position gives you an opportunity to lead exciting projects, work directly with teams in the US and with super smart people that you can learn from, and contribute to their knowledge.
Requirement:
- 7-15 years of experience in software development.
- Hands-on design and coding are required.
- Expertise in React.JS.
- Good knowledge of database concepts and Microsoft SQL Server.
- Highly proficient in modern JavaScript, HTML, CSS, ReactJs, and in one or more libraries for state management (e.g. Redux)
- Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
- Research and evaluate new software, frameworks, and techniques to provide recommendations to the division.
- Design and develop robust and scalable software components.
- Strong analytical and troubleshooting skills.
- Bachelor's degree in Computer Science or a technical field.
Perks & Benefits:
- Friendly, talented, collaborative, and entrepreneurial team
- Competitive and comprehensive benefits and perks
- Generous holiday and PTO policies
- Training and development opportunities and allowance
- Fun and inclusive digital, and (in the future) in-person events
- Employee groups - DEI committee, fun committee, wellness group, and more
- Flexible remote work
About company
The company is the industry-leading collection of online destinations (including Astrology.com, Horoscope.com, Keen, and PsychicCenter) providing spiritual guidance on love, relationships, career, health, and life overall. They are passionate about connecting people with the world's best advisors (including psychics, tarot card readers, life coaches, and more) and content to empower everyone to live happier lives.
A team of over 100 employees is powered by their diverse perspectives and company core values:
- They are humble. They believe the best result is achieved by leveraging others perspectives
- They think like owners. They make decisions that optimize for the greater good of the organization
- They challenge limiting beliefs. They are at their best when they identify and shatter the status quo expectations.
The company is an equal opportunity workplace and is an affirmative action employer. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
About NetElixir:
NetElixir is a global digital marketing firm headquartered in Princeton, NJ. With a common goal of helping our customers and challenging ourselves to think differently, we face challenges and tackle them together as a team. We are a close-knit group of imaginative and friendly industry experts who bring our unique passions and personalities together to find creative solutions that drive results.
With offices in the US and India, NetElixir works persistently gathering, evaluating, computing, and formulating raw data and turning it into actionable insights for our customers. We work consistently to develop new technology that will improve and facilitate digital marketing efforts across the globe.
Role: React JS
Experience: 2 -5 Years
Company Website: http://www.netelixir.com/">www.netelixir.com
Job Description:
To be part of Netelixir's Engineering Development Team in Digital Marketing, Consumer Insights, Analytics and Ecommerce Domains which caters to about 100 Ecommerce clients in USA & European Geographies
- Should have implemented at least 2-3 projects using React Interface (ReactJS, React Native).
- Experience with standard libraries for routing, state managers like Redux, knowledge of ES6 and Lodash.
- Familiarity with one of the design systems such as Material UI.
- Strong hands on exposure to convert visual designs to React based web interfaces
- Integration of the React with backend services.
- Exposure to building and integration of web interface with the backend service APIs implemented on Restful, SOAP etc.
- Proficiency in one or more of Java, Tomcat, MySql, MongoDB, Python, Angular, Bootstrap, JQuery, JS Frameworks, JSP, HTML5 CSS Frameworks will be added advantage.











