
Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

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Job Opening: Video Editor & Media Creator
Company: Pixerize Inc.
Location: Fully Remote
Job Type: Full-Time or Contract | Start Date: Immediate
About Pixerize
Pixerize is a high-growth digital agency helping businesses automate, scale, and build media-first brands. We combine strategy, automation, and creative storytelling to help clients dominate their digital space. We're building a content engine—and we need a Video Editor & Media Creator to fuel it.
Role Overview
We're hiring a creative and detail-oriented Video Editor & Media Creator to produce short-form videos (Instagram Reels, YouTube Shorts, TikToks), long-term business/client videos, and branded company media. You'll bring our content to life with motion, energy, and clarity—working closely with writers, social media managers, and the graphic design team.
Responsibilities
- Edit engaging short-form videos for social platforms (Reels, Shorts, TikTok).
- Create and edit longer-form company videos and client case studies.
- Implement dynamic captions, transitions, effects, and brand elements.
- Follow scripts and creative briefs to match our tone and objectives.
- Repurpose content from Loom, Zoom, or live recordings into polished media.
- Optimize content for platform-specific formats and algorithms.
- Collaborate with content writers and designers to ensure unified creative output.
- Manage a content folder and meet weekly publishing deadlines.
KPIs & Performance Metrics
- Number of videos edited and delivered on schedule.
- Engagement metrics (views, likes, shares, watch time) across social platforms.
- Quality and consistency of branded visuals and storytelling.
- Ability to adapt quickly to feedback and iterate efficiently.
Requirements
- 2+ years of experience in video editing, motion design, or media production.
- Proficiency with tools like Adobe Premiere Pro, After Effects, CapCut, or Final Cut Pro.
- Strong portfolio of short-form and long-form content.
- Basic understanding of hooks, pacing, and storytelling for social media and corporate video.
- Organized, self-driven, and deadline-focused.
Nice to Have
- Experience in content creation for digital agencies or startups.
- Ability to shoot or direct basic footage (camera or phone).
- Familiarity with branding and visual identity.
Staff Engineer :
Job Description
Egnyte is seeking an experienced Staff Software Engineer to join our Engineering department. The Engineering department builds large distributed components and services that run Egnyte's Cloud Platform. Our code serves billions of requests per day with sub-second latency in a fault-tolerant environment. We process and analyze millions of files and events daily. Some of the responsibilities for this department include Egnyte's Cloud File System, Content Classification, Content Lifecycle Management, User Behavior Analysis, Object Store, Metadata Stores, Search Systems, Recommendations Systems, Synchronization, and intelligent caching of multi-petabyte datasets. We are looking for candidates with a shared passion for building large-scale distributed systems and a keen sense for tackling complexities that come with scaling through multiple orders of magnitude.
In this role, you will (But are not limited to):
- Design and develop highly scalable and resilient cloud architecture that seamlessly integrates with on-premises systems
- Drive the team’s goals and technical direction to find and pursue technical opportunities that make Egnyte’s cloud platform more efficient
- Effectively communicate complex design and architecture details
- Understand company and industry-wide trends to help develop new technologies
- Conceptualize, develop, and implement changes that prevent key systems from becoming unreliable, under-utilized, or unsupported
- Own all aspects of critical software projects from design to implementation, QA, deployment, and monitoring
Qualifications
- BS, MS, or PhD. in Computer Science or related technical field, or equivalent practical experience
- 8-15 years of professional experience in engineering with a history of technical innovation
- Experience providing technical leadership to engineers
Bonus Qualifications (Good to Have)
- The breadth of knowledge across infrastructure domains, with the ability to reason about everything from data center machine software to database solutions to machine learning infrastructure to front-end web or mobile applications
- Demonstrated success in designing and developing large-scale, complex systems
- Expertise with multi-tenant, highly complex, cloud solutions; experience with Hybrid and/or on-premises solutions desired
About Egnyte
In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visit www.egnyte.com
Greetings! We are looking for Product Manager for our Data modernization product. We need a resource with good knowledge on Big Data/DWH. should have strong Stakeholders management and Presentation skills
Requirements:
- 10+ years of software development experience in java.
- Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript/Typescript, XML, jQuery)
- Familiarity with RESTful APIs.
- Experience with Micro Services based architecture
- Experience with Angular 5 Angular 8 and/or experience with React JS
- Strong debugging/troubleshooting skills.
- Good understanding of SDLC, Agile methodologies
- Proven experience as a Full Stack Developer.
- Experience developing desktop and mobile applications
- Familiarity with common stacks Knowledge of multiple back-end languages (e. g. C#, Java, Python) and JavaScript frameworks (e. g. Angular, React, Node.js )Familiarity with Docker and Kubernetes
- Familiarity with databases (e. g. MySQL, PostgreSQL), web servers (e. g. Tomcat, Apache).
- Excellent communication and ability to lead a 5-10 member team
Responsibilities:
- Responsible for the entire development process for the Internal IP (e.g. Quality Fusion)
- Work with development teams and product managers to ideate software solutions
- Analyzing user requirements, envisioning system features and functionality.
- Design, build, and maintain efficient, reusable, and reliable codes by setting expectations and features priorities throughout the development life cycle.
- Working with Senior leadership and stakeholders to present ideas and solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIsTest software to ensure responsiveness and efficiency in troubleshooting, debug and upgrade software
- Create security and data protection settings.
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Minimum 1 years of experiance in ROR or Angular.
- Excellent communication and teamwork skills
- Great attention to detail
- An analytical mind
* Develop a growth strategy focused both on financial gain and customer acquisition
* Conduct research to identify new markets and potential clients
* Make cold calls and send cold emails to gain interest
* Arrange business meetings with prospective clients
* Promote the company’s products/services addressing or predicting clients’ objectives
* Prepare sales contracts ensuring adherence to law-established rules and guidelines
* Keep records of sales, revenue, invoices etc.
* Build long-term relationships with new and existing customers
Requirements
* Proven working experience as a business development manager, sales executive or a relevant role
* Proven sales track record
* Experience in IT sales is a big plus
* Proficiency in MS Office and CRM software (e.g. Hubspot)
* Proficiency in English
* Market knowledge
* Communication and negotiation skills
* Ability to build rapport
* Time management and planning skills
Our client is India’s first Genomic Medicine Clinic. Their treatment is based on an emerging medical discipline that involves using genomic information such as DNA to diagnose and develop a holistic wellness program. Their innovative DNA-based treatment has proven highly useful in treating hereditary disease such as diabetes, high Blood Pressure, heart conditions, premature ageing, cognitive decline, and hormonal imbalances including thyroid disorders, fibromyalgia.
Founded in 2019 by a doctor duo specialising in Genomic medicine from Harvard and Stanford Universities, the clinic apart from providing personalized treatment focuses on disease prevention through early detection and lifestyle management.
What you will do:
- Planning and overseeing new marketing initiatives
- Researching organizations and individuals to find new opportunities
- Finding and developing new markets and improving sales
- Developing proposals for diagnostic centers, hospitals and individual doctors
- Working closely with the Head of Marketing to support programs and initiatives at clinics with specific focus on adding value in the long term
Candidate Profile:
What you need to have:
- Must have at least 2 - 3 years of prior experience in marketing, business development, human resources
- Experience working for a start up or the healthcare industry in any capacity will be a plus
- Excellent written and oral communication skills
- Ability to comfortably represent the company at conferences, corporate health checkup drives and specific healthcare events
- Proficiency in technology tools
- Ability to contribute individually
- Ability to maintain client relations
- The primary criteria are you must have a strong understanding of best practices in HR. Secondly, you must have worked in an organization that scaled up and was a new age.
- You must be passionate about your work and must be excited to work with a mid-sized organization.
- If this is just another job change to increase your salary or for better growth, then this may not work out as they need someone who is passionate about leading the entire HR for an organization and building a great culture, and helping in the scaling up of the organization.
- The role would be leading the development and management of the end-to-end recruitment and training processes and the implementation of best industry practices and functional innovations.
- Implement after appropriate research the best practices in the recruitment and L&D space in the market Strong stakeholder management
- Manage all external partners- external recruitment agencies and training vendors on our panel
- Oversee recruitment lifecycle for various positions. Monitor and reduce the time-to-hire and- hiring costs
- Manage and implement the learning calendar
- Spearheading all facets of HR, Organizational Development, Policies and Procedures, HR Operations, Change Management, Talent Development, Succession Planning, Talent Acquisition, Analytics, etc. across Group. Supervise the work of HR personnel and provide guidance.
- Steering policies & initiatives for identifying high potential, high performing talent within the organization, while providing accelerated developmental work assignments and training opportunities.
- Serve as the point of contact for employment relations and communicate with labor unions
- Monitor adherence to internal policies and legal standards
Requirements
- MBA in HR from reputed university/ college with 10+ years of relevant experience
- Must have led HR for at least 5 years
- Knowledge and experience of other HR processes like performance and talent management, R&R, audit/ compliances, Comp & Benefits, HRMS/ HRIS/ ERP, etc. preferred.
- To fit the bill, you must have good exposure to managing the Training and Recruitment function independently with senior stakeholders.
- You must be strategic and at the same time be willing to roll up your sleeves and get the job done.
- People with excellent communication skills and who have led recruitment and training for a decent-sized organization and have delivered excellent results would be considered. High energy professionals would prefer.
- Interested, please apply with a cover note mentioning your experience in the same and why you think you would fit the bill well. Please note all resumes without cover notes will take LONGER to process
Interpersonal skills
- Self-motivated, team player, results-oriented
- Well organized, good communication and reporting skills
- Ability to successfully work under tight project deadlines










