Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description for Sales Engineer Bangalore
1) Assist senior sales engineers in technical presentations and proposals.
2) Understand client requirements and suggest appropriate solutions.
3) Support in pre-sales activities, product demos, and client meetings.
4) Generate leads and help in achieving sales targets identify, develop, and manage new business
opportunities in assigned territories or accounts.
6) Prepare and deliver technical presentations, proposals, and quotations.
7) Coordinate with internal departments (Design, Production) to ensure smooth order execution.
8) Negotiate terms and close sales to achieve targets.
9) Provide post-sales support and ensure customer satisfaction.
10)Conduct market analysis and competitor activity tracking to identify trends and opportunities.
11) Maintain CRM records and regular reporting of sales activities and forecasts.
Skills Required:
1) Strong communication and interpersonal skills.
2) Negotiation and persuasion skills
3) Basic technical understanding of products (engineering/industrial/products knowledge)
4) Client handling and CRM tools knowledge
Job Overview:
We are looking for a smart, proactive, and street-smart Business Development Manager who can collect information from multiple sources, analyze it, and convert it into business opportunities. The ideal candidate should be excellent in B2B communication, quick in execution, and capable of finding solutions even with limited resources.
Key Responsibilities:
- Collect and research business-related information from online platforms, offline sources, market visits, competitors, and networks
- Identify new B2B opportunities, potential clients, partners, and channels
- Build and maintain strong relationships with business clients, vendors, and decision-makers
- Communicate effectively via calls, emails, WhatsApp, meetings, and other B2B channels
- Convert collected information into actionable leads and revenue opportunities
- Work efficiently and ensure quick task execution
- Track market trends, competitor activities, and customer requirements
- Coordinate with internal teams for smooth execution and follow-ups
- Achieve assigned targets and growth objectives
Required Skills & Qualifications:
- Proven experience in Business Development / Sales / B2B roles
- Strong communication and negotiation skills
- Ability to extract useful information from market, internet, people, and data
- Fast decision-making and execution capability
- Problem-solving and result-oriented attitude
- Comfortable with multitasking and working under pressure
- Good knowledge of CRM tools, Excel, and online research
- Self-motivated and able to work independently
Preferred Candidate Traits:
- Quick learner and adaptable to new industries
- Comfortable with fieldwork, calls, and meetings
- Ability to think beyond standard processes
Experience:
- 1–3 years of experience in Business Development / B2B Sales (flexible for the right candidate)
Content Writer – Eklavya Analytics
📍 Location: Remote
🕒 Employment Type: Intern
About Eklavya Analytics:
Eklavya Analytics is on a mission to make data-driven insights accessible to businesses and individuals. We specialize in analytics, technology, and intuitive design to create impactful digital experiences.
We are looking for a Content Writer who can craft compelling, engaging, and insightful content for social media, blogs, and LinkedIn posts. If you have a knack for storytelling and the ability to turn complex topics into easy-to-digest content, we want you on our team!
🔹 Responsibilities:
- Create engaging and high-quality social media content (posts, captions, infographics) to boost brand visibility.
- Write well-researched blog articles on analytics, technology, business, and industry trends.
- Develop impactful LinkedIn posts to enhance thought leadership and audience engagement.
- Optimize content for SEO, readability, and engagement.
- Research and stay updated on industry trends to create timely and relevant content.
- Collaborate with the design and marketing teams to create visually appealing and well-structured content pieces.
- Proofread and edit content to maintain consistency in tone, style, and quality.
🔹 Requirements:
✅ Experience: 0-2 years in content writing, blogging, or social media content creation.
✅ Writing Skills: Strong command of English, with the ability to write engaging and persuasive content.
✅ SEO Knowledge: Basic understanding of SEO principles and keyword optimization.
✅ Research Ability: Capable of diving deep into topics and presenting complex ideas in a simple, engaging manner.
✅ Adaptability: Ability to tailor content for different platforms (LinkedIn, blog, social media).
✅ Bonus Skills: Familiarity with Canva, WordPress, or content marketing tools is a plus.
✅ Portfolio: A portfolio or samples of previous content work is required.
🚀 Why Join Us?
✔ Creative Freedom: Your words will shape the brand voice of Eklavya Analytics.
✔ Growth & Learning: Opportunity to work on diverse topics and industry-relevant content.
✔ Flexible Work: Remote-first culture.
✔ Impactful Work: Your content will help drive engagement, brand recognition, and business growth.
Python
Django
FlaskKey Responsibilities
- Design and implement scalable, maintainable, and efficient Python applications
- Lead technical projects from conception to deployment
- Collaborate with cross-functional teams to define and implement new features
- Write clean, testable code with appropriate documentation
- Conduct code reviews and provide constructive feedback to team members
- Mentor junior developers and contribute to their professional growth
- Participate in technical architecture discussions and decision-making
- Troubleshoot and debug complex software issues
- Contribute to continuous improvement of development practices and processes
- Design and implement AI/ML solutions using LLMs and related technologies
- Optimize and maintain AI model deployment pipelines
Required Qualifications
- Bachelor's degree in Computer Science, Software Engineering, or related field
- 5+ years of professional software development experience
- Strong proficiency in Python and its ecosystem (Django/Flask, FastAPI)
- Experience with SQL and NoSQL databases
- Solid understanding of software design patterns and principles
- Experience with version control systems (Git)
- Strong knowledge of RESTful APIs and microservices architecture
- Proficiency in writing unit tests and understanding of TDD practices
- Experience with CI/CD pipelines and deployment automation
- Strong problem-solving and analytical skills
AI/ML Technical Skills
- Experience with LLM frameworks (LangChain, LlamaIndex)
- Knowledge of working with large language models (GPT, Claude, etc.)
- Understanding of prompt engineering and LLM fine-tuning concepts
- Experience with vector databases (Pinecone, Weaviate, or similar)
- Familiarity with AI model deployment and serving (BentoML, Ray Serve)
- Experience with machine learning libraries (PyTorch, TensorFlow, or similar)
- Knowledge of AI/ML observability and monitoring tools
- Understanding of AI safety practices and responsible AI development
- Experience with embedding models and semantic search implementations
- Familiarity with AI application development patterns and best practices
Excellent skills in writing about complex technical and business subjects to a variety of audiences.
ü Be able to think like a user and create intuitive documentation as and when needed to create succinct documentation
ü Be able to understand product thoroughly and interact with developers
ü Ability to interact with different business groups and scope documentation assignments.
ü Preferable exposure to eCommerce / Retail Analytics
ü Precise documentation and clear communication skills
ü Experience in API documentation is an added bonus
Skills and Experience
ü Experience in content review and localization
ü Ability to conceptualize and execute projects, with a strong bias for action and the ability to prioritize and meet deadlines
ü Experience with content management systems like Wordpress
ü Experience working in an Agile content development environment
ü Experience in editorial/peer review
ü Knowledge about eCommerce tools and plugins will be an advantage
- Managing the entire business development cycle from enquiry to closure of the deal.
- Generating and maintaining a healthy sales pipeline at all points of time.
- Networking well and developing relationship with key decision makers in the target organizations.
- Understanding client's requirements from the product standpoint and developing an in-depth understanding of the healthcare eco-system.
What you need to have:
- Existing relationships in the healthcare sector, preferably in NCR/ Gurgaon
- Past experience in similar roles either with healthcare start-ups such as Practo, Lybrate, Beato, Wellthy, Meddo, DocPrime, ekincare, Portea, Pharmeasy, NetMeds, Mfine, Pristyn Care, etc. or with pharma, biotech and surgical devices company will be preferred.
- Past experience in successfully executing partnerships is a must
- Fluency in English and Hindi is a must
Headquartered in Bangalore, our client was co-founded by a team of four young veteran entrepreneurs who were all specially mentioned by ‘Forbes 30 under 30’. They focus on their online programs conducted by young professionals and educators who have made a mark in their fields as published authors, young entrepreneurs, investors etc. They have been funded by tier 1 investors and have recently raised $3M in funding.
As aTalent Acquisition Lead - Edtech & Sales, You will be focusing on the aspects of recruitment from strategizing and designing the recruitment process for a fast-growing sales team, you will be working with a huge recruitment team of 20 plus members to achieve the results. You will be working towards improving the quality of hires and increasing the retention of the sales team.
What you will do:
- Working closely with sales and operations & Sales team on all diversity involving recruitment to ensure fairness in hiring practices
- Using various methods to recruit and network with potential candidates including social media platforms, networking events, job fairs, job portals and campus hiring
- Ensuring proper onboarding for new hires and the necessary paperwork is completed promptly and accurately
- Providing feedback to management about details regarding applications
- Using standardized screening techniques, Assess the skills, qualifications and experience of potential candidates
- Coordinating the hiring process end-to-end
What you need to have:
- Proven experience of 4-6 years as a Talent Acquisition Specialist, TA lead, or similar role
- Should have experience into sales hirings and building sales teams
- Edu-tech experience preferred.
- Hands-on experience with the largest job sites like, Indeed, LinkedIn and Campus Hiring
- Experience with full-cycle recruiting, using various interview techniques and evaluation methods
- Familiarity with applicant tracking systems
- Strong interpersonal skills and communication skills
- Team spirit
Bootstrap
HTML/CSS
AngularJS (1.x)
Amazon Web Services (AWS)| Demonstrated understanding of cloud software architectures |
| Experience solving problems following SOLID and OO design principles |
| Demonstrated ability in supporting customers and/or internal teams supporting software under customer usage scenarios |
| Demonstrated understanding of software design, analysis and programming using Node.js and Typescript/JavaScript |
| SOA Experience on API integration is must |
| Strong Experience working UI technologies. Angular preferred. |
| Experience with CI/CD methodoligies. |
| Experience developing software in a serverless cloud environment (AWS preferable) |
| Demonstrated expertise with debugging / performance profiling |
| Experience with software version control and release |
| Demonstrated attention to detail and ability to analyze complex interdependent variables |
| Demonstrated verbal and written communication skills |
| Ability to work effectively within a team environment and lead junior engineers |
| Quality consciousness |
| Minimum 4 years of cloud software development experience (AWS preferred) |
| Preferably BS degree in Computer Science, Computer Engineering , or Electrical Engineering. |
React.js
JavascriptHTML/CSSJob Summary
. Developing the latest user-facing features using React.js
· Designing a modern highly responsive web-based user interface
· Building reusable components and front-end libraries for future use
· Translating designs and wireframes into high-quality code
· Learn and understand user interactions
· Optimizing components for maximum performance across a vast array of web-capable devices and browsers
· Coordinating with various teams working on distinct layers
· As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive.
Technical skills:
· Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
· Thorough understanding of React.js and its core principles
· Ability to create a reusable stateful component using React hooks
· Prior experience with popular React.js workflows (such as Flux or Redux)
· Familiarity with more current specifications of EcmaScript
· Prior experience with data structure libraries (e.g., Immutable.js)
· Knowledge of isomorphic React is a plus
· Familiarity with RESTful APIs
· Familiarity with HTML / CSS
· GIT experience is a plus
· Knowledge of modern authorization mechanisms, such as JSON Web Token
· Familiarity with modern front-end build pipelines and tools
· Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
· Familiarity with working with the siren-JSON schema for generating forms.
· Familiarity with react-hook-form
· Ability to understand business requirements and translate them into technical requirements
· A knack for benchmarking and optimization
· Familiarity with code versioning tools
· jest and enzyme for red-green tdd
· understanding of feature flag
· lint and husky hooks
Android Development
Java
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Full Stack Developer - Averlon