
Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

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Job Description:
Role: Data Scientist
Responsibilities:
Lead data science and machine learning projects, contributing to model development, optimization and evaluation.
Perform data cleaning, feature engineering, and exploratory data analysis.
Translate business requirements into technical solutions, document and communicate project progress, manage non-technical stakeholders.
Collaborate with other DS and engineers to deliver projects.
Technical Skills – Must have:
Experience in and understanding of the natural language processing (NLP) and large language model (LLM) landscape.
Proficiency with Python for data analysis, supervised & unsupervised learning ML tasks.
Ability to translate complex machine learning problem statements into specific deliverables and requirements.
Should have worked with major cloud platforms such as AWS, Azure or GCP.
Working knowledge of SQL and no-SQL databases.
Ability to create data and ML pipelines for more efficient and repeatable data science projects using MLOps principles.
Keep abreast with new tools, algorithms and techniques in machine learning and works to implement them in the organization.
Strong understanding of evaluation and monitoring metrics for machine learning projects.
Are you passionate about coding, problem-solving, and building high-performing SAP solutions?
We’re looking for a skilled SAP ABAP Developer to join our dynamic team!
📍 Location: [Hybrid – Coimbtore and Gurgaon]
🕒 Employment Type: [Full-time]
💰 Experience Level: [Minimum 4 years for Gurgaon location & 8 years for Coimbtore location ]
- Proven experience in SAP ABAP development (ECC / S/4HANA).
- Strong knowledge of Reports, ALV, BAPIs, BADIs, Enhancements, Smart Forms, IDOCs, and OData services.
- Hands-on experience with SAP Fiori / CDS Views / Workflow (nice to have).
- Excellent analytical and communication skills.
- Experience in building and exposing RAP APIs.
We are working on AI for medical images. We need someone who can run pre trained models and also train new ones
About The Role
CapitalNow.in the technical team is seeking a hands-on UI Developer with a noted experience on Angular and has experience on UX/UI Designing. The technical team is responsible for developing the supported mobile application and web app for customers and a control panel for the marketing team involved in CapitalNow.in.
Responsibilities
- Implement templates, design graphic user interface elements like menus tab widgets.
- Gathers and evaluates user requirements in collaboration with Product Managers.
- Involve in product meetings, understand the requirement and propose the UX.
- Write complex and critical code required for creating templates (and reusable code) in Angular latest versions using HTML5, SCSS.
- Unit test the code and deploy build for testing.
- Optimise application for maximum speed and scalability
- Strong experience in software design patterns and development methodologies
Essential Qualifications
- Have at least 1-2 years of hands-on working experience in Angular applications and SPA.
- Have 2+ years of strong It development experience.
- Have in depth knowledge on UI development, Responsiveness.
- Have experience on HTML5, CSS3 and SASS.
- Having knowledge on Photoshop and XD etc..
Responsibilities:-
- Produce clean, efficient code based on specifications
- Integrate software components and third-party programs
- Verify and deploy programs and systems
- Troubleshoot, debug and upgrade existing software
- Gather and evaluate user feedback
- Recommend and execute improvements
- Ensure highest standard of performance, quality, and responsiveness of the applications.
Requirements:-
- Overall 3-7 years of software engineering experience working with web applications and backend systems.
- At least 2 years of experience in production environment working with Ruby on Rails along with common libraries such as RSpec, Sidekiq, Redis.
- Strong understanding of concepts like MVC, ORM, and RESTful
- Strong understanding of Object Oriented Programming fundamentals.
- Strong understanding of server-side templating languages like SLIM and CSS pre-processors like SASS.
- Basic understanding of front-end technologies such as JavaScript, HTML5, and CSS3.
- Strong experience working with Linux like Operating Systems and shell environments like Bash, ZSH.
- Strong knowledge of integrating multiple databases into one system.
- Basic understanding of systems architecture and fundamental design principles behind a scalable web application.
- Ability to understand business requirements, derive database schemas and translate them into technical specifications and code.
- Strong hands on experience of Relation Databases like PostgreSQL, MySQL with ability of benchmarking and performance optimisation.
- Strong knowledge of any NoSQL database like MongoDB.
- Strong experience practicing TDD and writing test cases to achieve highest code coverage.
- Experience working with search engines like Elasticsearch, Solr is a plus.
- Experience integrating third party software and payment gateways is a plus.
- Experience deploying applications to cloud and setting up CI/CD is a plus.
- Experience building container images using tools like Docker is a plus.
- Experience with any popular JavaScript frameworks like React JS, Angular JS is a plus.
- Ability to learn new languages and technologies.
Job Summary
We are looking for a meticulous Software Development Engineer in Test (SDET) to review and contribute to production software, for someone with advanced programming skills who can create automation tests to augment/assist the manual testing process. As such, the SDET's responsibilities will include both software development and testing tasks, focusing on the testability, robustness, and performance of software.
Essential Duties & Responsibilities
· Understanding the flow of code and how it interacts with different components.
· Understanding project documents, customer demands, and product objectives to create and execute test cases.
· Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests.
· Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports.
· Handling technical communications and understanding customers' systems.
· Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs.
· Noting/Communicating all testing actions you have performed in daily and weekly reports.
· Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design.
· Researching test tools, methodologies, and trends and upgrading existing practices and processes.
· Managing/Owning the final quality on production release.
· Be able to participate as the quality representative on agile development teams with minimal supervision
· Have demonstrated ability to lead testing efforts, able to make their whole team better
· Demonstrate a solid understanding of Greenway’s QA Best Practices and be able to communicate those same practices and principles to QA team members as well as to scrum team members.
Experience
Education
· Bachelor’s degree in Computer Science, Technology or other related field.
· Equivalent work experience may substitute for a degree.
Minimum Qualifications
· Minimum of 2 years of experience with software development applications OR a minimum of 2 years of experience with software testing and quality assurance experience with demonstrated programming knowledge like C# or Java
Skills/Knowledge
· Experience with Jasmine, Karma, Jest, SonarQube is a huge plus
· Demonstrable knowledge of basic programming concepts and patterns
· Hands on experience with Cypress/Protractor/similar tools.
· Hands on strong knowledge of SQL
· Experience in Javascript or Typescript
· Experience in full engineering lifecycle of automation code including code reviews
· Experience in designing, creating, and maintaining automated testing for APIs/Microservices
· Experience in pair programming for unit tests / automation suites
· Experience producing defect reports
· Experience testing interfaces between multiple complex software systems
· Strong communication / organizational skills, analytical ability, and attention to detail required
· Experience working as part of an Agile development team
· Excellent designing and programming skills
· Knowledge of multiple programming languages and process management methodology
· Knowledge of test methodologies and tools
· Exposure to Behavior Driven Development and experience in programming and testing
· The ability to recognize risks and errors in an application
· Excellent verbal and written communication skills
· Solid problem-solving, time management and prioritization skills
· The ability to keep current with the constantly changing technology industry
· A passion for testing, development, and design
· Ability to track issues to a successful resolution
· Ability to adapt in a fast-paced, collaborative and interactive environment in which priorities and deadlines may change

- Extensive experience in building REST APIs
- Experience in building, managing, and enhancing backend / server-side development using java / java scripts. Expertise in NodeJS is preferred
- The person must have built systems that consume and process volumes of data from various sources. Experience in handling and managing data in NoSQL databases such as Mongodb.
- Extensive experience of building custom UI for web using the popular frameworks like angular and react. Experience in developing mobile UI is nice to have
- Experience of working with code repositories such as Github and GitLab.
- Fluent written and spoken English.
- Experience of working on Cloud environments and experience in AWS is preferred.
- Experience in Dockers and Kubernetes for deployments
- Experience in at least one of the frameworks YII / Codeigniter
- Experience in Laravel(Mandatory)
- Good experience in JS, JQuery, AJAX, Angular JS
- Good experience in Html, CSS, Responsive Design.
- Ability to write and consume web services and REST services.
- Knowledge on Developing APIs for Mobile Applications
- Should have excellent communication skill and technical skill
- Extensive OOD (Object-oriented design) / OOP (Object-oriented programming) experience.
- Good knowledge of relational databases (MySQL), version control tools and of developing web services
- Should have good understanding skill and ability to work independently or within a team and lead a team.
- Passion for best design and coding practices and a desire to develop new bold ideas.
- Knowledge of and experience applying design patterns andimplementing industry best practices required.
Good to Have Skills:
- Knowledge on Server Maintenance
- Knowledge on Amazon AWS
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If you fit the above criteria, send your latest resume along with following information duly filled to us immed at appleinformatics(at)yahoo.com
- Total Experience:
- Relevant Experience:
- Current Job location:
- Notice Period:
- Reason for change:
- Current CTC:
- Expected CTC:
Can join earliest by:








