Cutshort logo
Hashtechy logo
Customer Support Interns
Customer Support Interns
Hashtechy's logo

Customer Support Interns

Yamini Patel's profile picture
Posted by Yamini Patel
0 - 0 yrs
₹1L - ₹12L / yr
Ahmedabad
Skills
Customer Support
Communication Skills
Problem solving

Experience Level: Intern

Job Description:

As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

  • Assist in responding to customer queries and concerns via email, chat, or phone.
  • Escalate complex issues to senior team members and follow up until resolved.
  • Document customer issues and solutions for reference.

Customer Assistance:

  • Guide users on how to navigate the platform and resolve common issues.
  • Provide proactive assistance to improve user experience.

Process Improvement Support:

  • Assist in identifying common issues and suggest solutions to enhance support processes.
  • Collect feedback from customers and share it with relevant teams.

Team Collaboration:

  • Work closely with the customer support team to learn best practices and improve response quality.
  • Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

  • Pursuing or recently completed a Bachelor's degree in any field (preferred).
  • Excellent communication skills (written and verbal).
  • A positive attitude with a customer-first approach.
  • Basic understanding of social media platforms and online communities is a plus.
  • Strong problem-solving skills and the ability to work collaboratively.
  • Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

  • Hands-on experience in customer service in the social media industry.
  • Opportunity to work in a collaborative and innovative work environment.
  • Certificate of Internship upon completion.
  • Mentorship from experienced professionals.
  • Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team!

Thanks & Regards,

Yamini Patel

HR Manager


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Hashtechy

Founded :
2020
Type :
Services
Size :
20-100
Stage :
Profitable

About

We are the trusted digital transformers you always looked for, who work ardently to provide our clients with the best of digital world. Hashtechy is a next-generation digital consultancy company where technology runs in the veins of people. Our technology-driven people have forever been on a mission to deliver exemplary results by understanding the grass-root problems of the business and facilitating you with the best tactical solutions.
Read more

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Recro
at Recro
1 video
32 recruiters
Mounashree JP
Posted by Mounashree JP
Remote, Bengaluru (Bangalore), Delhi, Noida
2 - 6 yrs
Best in industry
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Data Structures
+6 more

Requirements

  • 2+ years of experience in the Development of JAVA technology.
  • Strong Java Basics
  • Linux
  • SpringBoot or Spring MVC
  • Hands-on experience in Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
  • Proficient in REST API development
  • Messaging Queue (RabitMQ or Kafka)
  • Microservices
  • Java 8
  • Any Caching Mechanism
  • Good at problem-solving


Good to Have Skills:

  • 2+ years of experience in using Java/J2EE tech stacks
  • Good understanding of data structures and algorithms.
  • Excellent analytical and problem-solving skills.
  • Ability to work in a fast-paced internet start-up environment.
  • Experience in technical mentorship/coaching is highly desirable.
  • Understanding AI/ML algorithms is a plus.


Read more
Sankey Solutions
at Sankey Solutions
4 recruiters
Aniket Patil
Posted by Aniket Patil
Navi Mumbai
5 - 15 yrs
₹9L - ₹23L / yr
skill iconJava
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+5 more

Sankey Solutions, Thane.

We are looking for a Tech PM role – who are having the ability and keenness, to adapt and implement new technologies fast, and has a learning attitude and preference for learning over knowing. Organized, customer-facing, analytical, and technically sound lead who is interested in guiding key business decisions. The position holder will be working as a technical lead for Sankey Solutions and play a key role in driving projects through the whole lifecycle. Be able to think about all aspects of the problem and propose the right business and technical solutions.


Technical skills

• 5 to 10 years’ experience in Project Management and handling team

• Take end to end ownership to lead cross-functional teams to successfully deliver multiple software development projects supporting various business units.

• Design, Architect, develop application using multiple tech stack.

• Understanding of client-side web technologies like React/Redux Js JavaScript, J-Query, HTML, CSS.

• Understanding one of the core technologies like Java/Python/Php/.Net • Understanding of DB in PL/SQL, SQL DB design/ performance analysis for DB. Knowledge of cloud technologies will be added advantage.

• Ensure that solutions are being delivered as per standards of availability, scalability and security point of view and that are done on time with the highest quality.

• Ensure that all delivery artefacts are reviewed and are according to the standards and guidelines Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.


Soft Skills

• Should have good communication and direct interaction with customer on daily basis.

• Should grasp things quickly on new technologies and implement it for Project requirements.

• Handle resources and get hands on to solve technical problems faced by the delivery team.

• Maintain comprehensive knowledge of industry standards, methodologies, processes and best practices


Requirements:

  1. Role- Tech PM
  2. Job Qualifications: Only IT graduate (Technical background)
  3. Job Location(s) – Mumbai, Thane
  4. Industry Type IT - Software, Software Services
  5. Functional Area IT Software - Application Programming
  6. Maintenance Employment Type - Full Time, Permanent
  7. Role Category- Project Management
Read more
Kafqa Academy
at Kafqa Academy
1 recruiter
Namrata Maidur
Posted by Namrata Maidur
Bengaluru (Bangalore)
6 - 8 yrs
₹20L - ₹30L / yr
skill iconPython
skill iconDjango
skill iconFlask

About KAFQA

At Kafqa, we are building the next generation performing arts platform. Our mission is to transform how India learns, performs & watches performing arts. Our launch services consist of technology-enabled dance classes in our proprietary studios, production facilities, and social media broadcasting & competitions.

Founder & Team

The founder is Shariq Plasticwala. He is a graduate of IIT Bombay & Stanford GSB. He was part of the founding team of Amazon India where he played a key role for over 8 years. Among his roles at Amazon, he was the CEO of Amazon’s first joint venture in India and a Board Member of Amazon’s payments business. The other members of the founding team consisted of senior executives from Shiamak Davar & Byju’s.

Background

  •   At least 6+ years experience in back-end development in a fast-paced environment, working in Python & Django Framework
  • Should Have experience leading a team.
  •   Deep understanding of technologies used in web products, including Rest APIs
  •   Sound understanding of SQL/NoSQL databases such as PostgreSQL and MongoDB.
  •   Deep familiarity with UNIX, major cloud platforms (AWS, Azure), DevOps.
  •   Understanding of databases, and related tools, paradigms.

 

Opportunity

Here are some of the things you might have to do on any given day:

  •   Developing APIs and endpoints for deployments of our product.
  •   Infrastructure Development such as building databases, creating and maintaining automated jobs.
  •   Build out the back-end to deploy and scale our product.
·  Document your code, write test cases, etc.
Read more
Smartmile Global Technology Pvt Ltd
Mumbai
7 - 12 yrs
₹7L - ₹12L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
skill iconXML
RESTful APIs
+3 more
  • Should have 5+ hardcore experience in Android Mobile App development
  • Proficient in Kotlin, Android SDK with Location tracking, Route map, Google Map/ Voice API Integration, Regional language support etc.
  • Understanding of design patterns and mobile architecture using frameworks such as MVVM / MVC / MVP.
  • Familiarity with RESTful APIs and integration and code versioning tools such as Git.
  • Problem solver with good analytical skills.
  • Passion to work in dynamic, start-up environment.
  • Compensation best in the industry
Read more
Synapsica Technologies Pvt Ltd
at Synapsica Technologies Pvt Ltd
6 candid answers
1 video
Human Resources
Posted by Human Resources
Bengaluru (Bangalore)
4 - 8 yrs
₹8L - ₹20L / yr
skill iconNodeJS (Node.js)
skill iconExpress
koajs
Meteor JS Framework
hapijs
+8 more

Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis.

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyze medical images and create 2.0 of advanced radiologist reporting.

We are backed by YCombinator and other marquee investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.

Join us, if you find this as exciting as we do!

Description:

Synapsica is looking for a Node.js/Python developer who is passionate about designing and implementing scalable solutions with highest quality. You will be responsible for creating high performance, responsive, and secure server-side programs to manage Synapsica platform. You will be responsible for designing, managing and supporting cloud platform and scaling our database. This role is ideal for you if you have a background in bakcned development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.

Responsibilities:
- Design and development of our new platform modules from scratch. 
- Hands on implementation of our APIs and integrations. 
- Design, scaling and integration of new/existing databases.
- Ensuring the entire stack is designed and built for speed and scalability
- Design and construction of our REST APIs with best secutiry mechanisms.
- Design and implementation of continuous integration and deployment pipelines in tandem with the respective team members.
- Performance tuning and improvements in large scale systems.
- Ensuring responsiveness and cross-platform compatibility of applications.
- Owning and delivering end-to-end products, features, enhancements.

Requirements:
- Degree in Computer Science or related discipline with strong competencies in data structures, algorithms, and software design
- At least 4+ years of experience with writing Python/NodeJS/PHP/Ruby on Rails. 
- Prior experience of database design and management in MongoDB, including being up on the latest practices and associated versions.
- Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amount of data.
- Familiarity with AWS (or equivalent) ecosystem with end-to-end cloud deployment.
- Experience implementing code level unit tests.
- Proficiency with Git / Version control.
- Appreciation for clean and well documented code

- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.
- Very high sense of ownership.
- Deep interest and passion for technology

Read more
22by7 Solutions
at 22by7 Solutions
1 recruiter
Kavita Tiwari
Posted by Kavita Tiwari
Bengaluru (Bangalore)
3 - 5 yrs
₹5L - ₹12L / yr
VMWare
VMWare VDI
VDI
HCI
Infrastructure
+8 more

Hands on experience on VMware vSphere, Horizon, UEM & Appstack

Installation Experience in HCI (VMware vSAN, VxRail, Cisco HyperFlex, Nutanix etc.,)

Knowledge on Networking

experience in supporting customers based on the ticket assignment.

Troubleshooting knowledge on all the above technologies.

Good Learning capabilities and enthusiasm in enabling on new technologies.

Read more
MNC
MNC
Agency job
via Vipsa Talent Solutions by Ayushi Agarwal
Noida
0.5 - 5 yrs
₹3.3L - ₹5L / yr
International Voice Process
Communication Skills
Network
Computer Networking
Good Communication Skills
+1 more

Any Technical Graduate related to Computer / IT. BCA / MCA, BSC IT / MSC IT, BE / B. Tech, 3 year Computer Diploma / DCA after 12th , Computer science Grads / PG, Bachelor in Computer management, PGD ISM. GNIIT etc. / CCNA certified.
Non-Technical Graduates / mechanical / electrical / civil engineers are not eligible.
Skill set
Minimum 6 months from in a networking troubleshooting process.
Certification on networking concepts will be preferred / desired but not mandate.
Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies.
Basics understanding of Hardware and Software.
Should possess good English verbal skills
Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems
Typing 25 WPM and 80% accuracy.
Should be ok with Night Shifts and Willing to work from Office – Transport boundary attached.
Job Responsibility
L1 Network Tech Support –Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices. Acquiring knowledge about the newly released products and recent updates.
Willing to provide resolution in the first interaction with the customer.
Excellent Customer Service Skill Set by providing a friendly environment, which includes greeting and acknowledging every customer.
Interview
RMG Screening
VnA Round – Versant 57-58 quality
Tech Test & Typing Test
OPS Round.
Transport Boundary
Hiring zone list AttachedOther important things

  • Joining location Noida and it is Work from Office only (no work from home).
  • Candidate should have got at least 1 shot of covid vaccination.
  • Candidate should be as per transport boundary only. People in no hiring zone to relocate in hiring zone first.
  • Candidate should be ok with 24*7 and no planned leave in next 3 months
  • 2 week off split.
  • Prior exp in chat int. Ecomm is mandatory.
Read more
Eunimart Multichannel Pvt Ltd
at Eunimart Multichannel Pvt Ltd
1 video
3 recruiters
HR Eunimart
Posted by HR Eunimart
Hyderabad
7 - 14 yrs
₹20L - ₹30L / yr
Fullstack Developer
skill iconMachine Learning (ML)
AWS CloudFormation
Eunimart: Eunimart takes pride in being India's first Cross Border Ecommerce Company from India. Eunimart is also a recognized Start Up by Start up India (A Government of India Initiative). It is a Singapore based Tech startup with Indian operation in Hyderabad, New Delhi and Mumbai. At Eunimart we enable top Indian brands, fashion houses, enterprises, designers, manufacturers and exporters sell their product by Promotion, Branding , Visual Merchandising, Consulting to 20+ Online Marketplaces ( like Amazon, Ebay, Lazada etc ) across 60+ countries. Eunimart is a funded company and one of the Kuwaiti Logistic firm Agility, invested in AI- Based - eCommerce platform. Eunimart has raised an undisclosed amount from Agility. Job Details We are looking for CTO with Java/Python and AI experience, to help us take on one of the world’s most extensive data sets and transform it into amazing products. You will work on cutting-edge AI applications and products. A Typical Day For You Might Include The Following • Using data infrastructure that ingest and transforms data from different sources and customers at scale. • Using machine/deep learning infrastructure . • Partner end-to-end with Head of Departments to understand customer requirements and design prototypes and bring ideas to production • Working with internal teams to ingest their data and sprinkle machine/deep learning fairy dust on their products. What We Care About • We develop real product. You need to be an expert in coding, including Java/Python and Object-Oriented Programming. • We prioritize professional industry experience; • We’re a growing, diverse team and we work together on projects. We love to collaborate and help each other, and we want someone to share that ideology. • Self-starter who can see the big picture, and prioritize their work to make the largest impact on the business’ and customer’s vision and requirements • Excellent communication, leadership, and collaboration skills. Desired Skills: • 7-10 years of hands on experience in programming with Java or Python platform. At least 2-years experience with Machine Learning libraries, implementing and deploying ML-based offerings in production. • You should have some notion of how to build, test, and deploy code to run on cloud infrastructure • Ability to technical lead a small team on ML Engineers and developers to take AI applications to production. • Experience with open source tools for information retrieval • Data visualization • Experience with Deep Learning for NLP and Image processing would be a plus • Experience with building ML and DL models using cloud-based ML APIs as well Machine Learning Libraries • Experience developing in open-source machine-learning libraries such as Apache Mahout or MLLib • Strong understanding of security, including threat propagation and malware analysis If interested kindly revert with your profile to [email protected]. Thnaks, Divya
Read more
This position is with an IT Company based in Noida.
This position is with an IT Company based in Noida.
Agency job
via Vandy Creations by Vandana Saxena
Noida, NCR (Delhi | Gurgaon | Noida)
1 - 4 yrs
₹4L - ₹10L / yr
skill iconReact Native
skill iconJavascript
Object Oriented Javascript (OOJS)
skill iconRedux/Flux
skill iconReact.js
Hello,

We are looking for only Local candidates who can appear for face to face interview in Noida. And we are looking for candidates who have atleast 1 year of experience in ReactNative. Candidates who do not have hands on experience in ReactNative are requested NOT TO APPLY.

Responsibility:

1) Building user friendly Android and iOS Apps on React Native platform.
2) Designing state-less components in React Native. State management with any of Redux, mobX or Flux.
3) Writing modular, reusable, maintainable, well documented and fully tested code.
4) Converting designs to mobile applications.
5) Integrating with Rest APIs, while collaborating with Backend deve.
6) Take complete ownership of the apps and change various elements/ technologies as per business need.
7) Ensure optimum speed, performance, quality and responsiveness of application.

Required:

1) Bachelor's Degree in Computer Science or related field from premier college.
2) 2+ years of rich experience in React Native.
3) Exceptional knowledge of Android and iOS design principles and interface guidelines.
4) Hands-on experience on React Native APIs, Reactjs, Javascript, ECMAscript (OOJS) and JXS / TSX.
5) Experience with offline storage, threading and Performance tuning.
6) A user centric mentality for building product.
7) Excellent understanding of stylesheets and responsive styling. 
8) Strong analytical skills and ability to assist team members in solving complex problems, inside and outside of engineering.
9) Should be passionate about UI/UX of a product.
Read more
Kait Technologies
at Kait Technologies
2 recruiters
Ahmad Altraiji
Posted by Ahmad Altraiji
Kuwait
1 - 5 yrs
₹12L - ₹12L / yr
Natural Language Processing (NLP)
Software Development
skill iconPython
Perl
Shell Scripting
+6 more
Skills
1. Ability to read the documentation and perform 3rd party API integrations
2. Experience with Postgres and Redis
3. Experience with AWS - EC2, RDS, DynamoDB, etc
4. Experience with Python

Dashboard
Skills
1. Experience with Django
a. Django Web
b. Django REST
c. Django Channels
d. Django Celery (Queues and Brokers)
2. Experience creating a dashboard with login, user profiles, roles and permissions, reports
3. Experience with Facebook and Twitter OAuth
4. Experience with handling database migrations


Chatbot
Skills
1. Basic understanding of NLP - intents and entities
2. Strong understanding of dialogue management and conversation flow
3. Integrations with Facebook and Twitter APIs.
4. Creating and managing Facebook and Twitter apps
5. Understanding of webhooks and REST APIs.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos