
Experience Level: Intern
Job Description:
As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.
Key Responsibilities:
Issue Resolution:
- Assist in responding to customer queries and concerns via email, chat, or phone.
- Escalate complex issues to senior team members and follow up until resolved.
- Document customer issues and solutions for reference.
Customer Assistance:
- Guide users on how to navigate the platform and resolve common issues.
- Provide proactive assistance to improve user experience.
Process Improvement Support:
- Assist in identifying common issues and suggest solutions to enhance support processes.
- Collect feedback from customers and share it with relevant teams.
Team Collaboration:
- Work closely with the customer support team to learn best practices and improve response quality.
- Coordinate with other departments to resolve cross-functional customer issues.
Qualifications:
- Pursuing or recently completed a Bachelor's degree in any field (preferred).
- Excellent communication skills (written and verbal).
- A positive attitude with a customer-first approach.
- Basic understanding of social media platforms and online communities is a plus.
- Strong problem-solving skills and the ability to work collaboratively.
- Willingness to learn and adapt to a dynamic work environment.
Perks of the Internship:
- Hands-on experience in customer service in the social media industry.
- Opportunity to work in a collaborative and innovative work environment.
- Certificate of Internship upon completion.
- Mentorship from experienced professionals.
- Opportunity for a full-time role based on performance.
How to Apply:
If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.
We look forward to welcoming a motivated and enthusiastic intern to our team!
Thanks & Regards,
Yamini Patel
HR Manager

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Job Title : AI Architect
Location : Pune (On-site | 3 Days WFO)
Experience : 6+ Years
Shift : US or flexible shifts
Job Summary :
We are looking for an experienced AI Architect to design and deploy AI/ML solutions that align with business goals.
The role involves leading end-to-end architecture, model development, deployment, and integration using modern AI/ML tools and cloud platforms (AWS/Azure/GCP).
Key Responsibilities :
- Define AI strategy and identify business use cases
- Design scalable AI/ML architectures
- Collaborate on data preparation, model development & deployment
- Ensure data quality, governance, and ethical AI practices
- Integrate AI into existing systems and monitor performance
Must-Have Skills :
- Machine Learning, Deep Learning, NLP, Computer Vision
- Data Engineering, Model Deployment (CI/CD, MLOps)
- Python Programming, Cloud (AWS/Azure/GCP)
- Distributed Systems, Data Governance
- Strong communication & stakeholder collaboration
Good to Have :
- AI certifications (Azure/GCP/AWS)
- Experience in big data and analytics
Overview
adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are looking for an experienced Senior Software Developer for IT Services Management Team.
In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations.
You will act as an On-call-duty team in the time between 6:00 PM to 8:00 AM IST- 365 days a year. We are seeking a hands-on Software Developer with strong experience in Frontend + DevOps knowledge.
Responsibilities:
Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage.
Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.
Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.
Requirements:
Education and Experience:
A bachelor’s or master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.
Skills & Expertise:
Proficient in ITIL service management frameworks.
Strong analytical and problem-solving abilities.
Experienced in project management methodologies (Agile, Kanban).
Excellent English Communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.
Experience in 24x7 application On call Support and ready to work in shifts on a Hybrid /WFH mode.
This assignment is a long-term contract for more than 3 years.
Good knowledge in Frontend Technologies like Frontend & DevOps – skill set given below.
Skills & Requirements
React JS (v17+), Tanstack, Context, React Router, Redux, Webpack / Vite, Storybook, Jest, React Testing Library, Vitest, Cypress, npm, Restful API, Azure, Azure Devops, Kubernetes, kubeAPI, docker/container, Debug Tools, openSSL, Kustomize, Curl.
About the Role
We are seeking an experienced Senior React Web Developer to join our product development team. As a Senior React Web Developer, you will be responsible for developing and maintaining our web applications using ReactJS and Material UI. You will work closely with other developers, designers, product managers, and stakeholders to create high-quality, user-friendly, and scalable software.
Key Responsibilities:
● Design and develop high-quality, responsive, and user-friendly web applications using ReactJS and Material UI.
● Collaborate with product managers, designers, and stakeholders to ensure the project meets the business requirements and user needs.
● Write clean, maintainable, and efficient code.
● Optimize the application for maximum speed, scalability, and usability.
● Develop reusable UI components and libraries.
● Ensure the technical feasibility of UI/UX designs.
● Identify and troubleshoot bugs and issues.
● Stay up-to-date with the latest trends and technologies in ReactJS, Material UI, and front-end development.
● Participate in code reviews and contribute to the development of best practices.
● Mentor and guide junior developers in the team.
Requirements:
● Bachelor’s degree in computer science or related field.
● At least 7 years of experience in front-end development, with at least 4 years of experience in ReactJS and Material UI.
● Strong proficiency in JavaScript, CSS, HTML, and related web technologies.
● Experience with Redux, Redux Saga, and other state management libraries.
● Experience with building scalable and complex web applications.
● Strong problem-solving skills and attention to detail.
● Experience with Agile development methodologies.
● Strong communication and collaboration skills.
● Experience with Git and version control.
● Ability to work independently and as part of a team.
Preferred:
● Experience with GraphQL and Apollo Client.
● Experience with server-side rendering using Next.js.
● Experience with AWS or other cloud providers.
● Experience with CI/CD pipelines and automation.
● Experience with testing frameworks like Jest, Enzyme, or Detox.
● Experience with UX/UI design and prototyping tools.
Responsibilities:
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Recommending and implementing improvements to processes and technologies.
- Designing customer-facing UI and back-end services for various business processes.
Requirements:
- 1-8 years of appropriate technical experience
- Proven experience as a Full Stack Developer or similar role preferably using MEANMERN stack.
- Good understanding of client-side and server-side architecture
- Excellent interpersonal skills and professional approach
- Ability to work in a dynamic, fast moving and growing environment
- Be determined and willing to learn new technologies
- Immediate joiners are preferred
React Native Application Developer
Job Description
- As a React Native Developer, your responsibility will include creating a suite of applications and improving the functions of applications in development.
- Experience in building a React or Native mobile app with traffic at scale
- Ability to architect, refractor and debug an app without disrupting users
- Proficient with mobile application life cycles
- Should have multiple apps deployed to the App Store, Google Play Store and deep knowledge of the distribution processes
- Understanding of unit and functional testing best practices.
- Should be able to dive into the source code of front end libraries to debug, patch and extend them when necessary
- Can take a defined software design and turn it into code.
- Understands how to optimize the delivery of code and assets (e.g., images, fonts) to a browser or device (e.g., lazy loading assets, using CDNs, caching, compression, etc.).
- Experience with React Js, React Native, JavaScript including DOM Manipulation and the JavaScript object model. Exp with integrated JSON is a must.
- Thorough understanding of React Native and its core Principles. Hands-on experience on React Native Framework at least 2 Years.
What you will do
- Working collaboratively in building products and services.
- Designing mobile-based features, impacting Customer's Digital Experience
- Taking ownership of the entire software development lifecycle for mobile application
- Collaborating with cross-functional teams to define design and add new features
- Ensuring the performance, quality and responsiveness of the applications.
- Understanding end-user requirements and use cases and translating them into a pragmatic and effective technical solution
Required Candidate profile
- Capability to perform both independently and in a team
- Ideal Candidate - Must be open to work on new technologies, versatile and capable of accepting new challenges.
- Good Knowledge of HTML5, CSS
Xfinito is building a portfolio in new product innovation, product contribution and infrastructure goals while providing individuals and teams the freedom to emphasize specific types of work.
Our work focuses on real –world problems that span the breadth of biomedical engineering, embedded systems, computer science, such as machine and deep learning, data mining, natural language processing, hardware and software performance analysis and much more.
JOB ROLE: PRODUCT DESIGN
Roles And Responsibilities:
- Work with internal and external customers for requirements and implementation details focused on making user-experience recommendations.
- Conduct user interviews and be responsible for writing interview scripts.
- Facilitate cross-functional team in brainstorming ideas to solve user problems.
- Translate ideas rapidly into high-level designs and user journey flows that address the
issue while contributing to holistic user experience within the product. - Collaborate with Experience Designers to translate designs and user journey flows into
prototypes for new products, experiences, and features. - Analyze post-launch user data to identify opportunities to improve UX/UI.
- Proficient knowledge in Autodesk fusion 360 modelling software.
REQUIREMENTS:
- Demonstrated ability to apply design thinking methodologies to new product and feature innovation.
- Proven ability to conduct and analyze user research that drives design decisions.
- Demonstrated experience in designing for diverse groups of people (e.g., international audiences, multi-language localization, etc.).
- The ability to take a consultative approach during customer iterations. You should be able to interpret what solutions to provide, based on the questions asked.
- Self-motivation, with the ability to work effectively as a member of a team.
- Good oral and written communication skills.
- Excellent interpersonal skills, ability to build strong relationships with clients, and a successful track record of collaboration toward achieving objectives.
- Hands on experience with Computer Aided –Design tools.
EXPERIENCE:
We as a team are looking for freshers or young professionals with (0-4 years of experience) passion and eagerness to build products that are easy to use and visually appealing to our potential customer.
-
3 + years expertise in Python 3.7, Django 2 (or Django 3).
-
Familiarity with some ORM (Object Relational Mapper) libraries.
-
Able to integrate multiple data sources and databases into one system.
-
Integration of user-facing elements developed by front-end developers with server-side logic in Django (RESTful APIs).
-
Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
-
Knowledge of user authentication and authorization between multiple systems, servers, and environments
-
Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform
-
Able to create database schemas that represent and support business processes
-
Strong unit test and debugging skills.
-
Proficient understanding of code versioning tools such as Git.
The desirablesoptionals
-
Django Channels, Web Sockets, Asyncio.
-
Experience working with AWS or similar Cloud services.
-
Experience in containerization technologies such as Docker.
-
Understanding of fundamental design principles behind a scalable application (caching, Redis)








