
Experience Level: Intern
Job Description:
As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.
Key Responsibilities:
Issue Resolution:
- Assist in responding to customer queries and concerns via email, chat, or phone.
- Escalate complex issues to senior team members and follow up until resolved.
- Document customer issues and solutions for reference.
Customer Assistance:
- Guide users on how to navigate the platform and resolve common issues.
- Provide proactive assistance to improve user experience.
Process Improvement Support:
- Assist in identifying common issues and suggest solutions to enhance support processes.
- Collect feedback from customers and share it with relevant teams.
Team Collaboration:
- Work closely with the customer support team to learn best practices and improve response quality.
- Coordinate with other departments to resolve cross-functional customer issues.
Qualifications:
- Pursuing or recently completed a Bachelor's degree in any field (preferred).
- Excellent communication skills (written and verbal).
- A positive attitude with a customer-first approach.
- Basic understanding of social media platforms and online communities is a plus.
- Strong problem-solving skills and the ability to work collaboratively.
- Willingness to learn and adapt to a dynamic work environment.
Perks of the Internship:
- Hands-on experience in customer service in the social media industry.
- Opportunity to work in a collaborative and innovative work environment.
- Certificate of Internship upon completion.
- Mentorship from experienced professionals.
- Opportunity for a full-time role based on performance.
How to Apply:
If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.
We look forward to welcoming a motivated and enthusiastic intern to our team!
Thanks & Regards,
Yamini Patel
HR Manager

About Hashtechy
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Own Android SDKs, working hand-in-hand with the founding team
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Please find hereunder the details of the requirement for your consideration:
Designation: Full Stack Developer - PHP
Location: Ahmedabad
Company Website: http://www.petpooja.com ( Please go through the web link )
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Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process to continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.
Petpooja is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
We are seeking a Security Program Manager to effectively drive Privacy & Security Programs in collaboration with cross functional teams. You will partner with engineering leadership, product management and development teams to deliver more secure products.
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We are looking to hire an experienced Frontend Developer with a very good grasp over Javascript and the capability to make responsive pages.
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About Meatigo
We’re transforming the way in which Indians Eat Meat!
Meatigo is the leader in the online gourmet meat and delicatessen grocery space and we are proud to be one of the most innovative companies in the food retail space. Since 2016, we’ve worked towards transforming the way Indians eat meat by offering fresher, safer, responsibly sourced, sustainable and more nutritious meat products.
Backed by a team of people, with over 35 years of experience in meat processing & meat products, Meatigo boasts of an unrivalled expertise in cold-chain management, sourcing, manpower training and quality control. We follow an end-to-end business based on the hub and spoke model that starts from procuring the fresh produce to processing, storage and delivery. We currently deliver orders within 120 minutes across 8 Cities (and counting!)
For more details, do check out https://cutshort.io/shadmin/www.meatigo.com%20">www.meatigo.com
About The Role
At Meatigo, we're redefining the future of on-demand meat delivery. We're building a small team of incredibly talented programmers and developers to enable us to achieve our vision of connecting customers to better meat from Meatigo.
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∙ Hungry for learning.
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∙ Hands on experience of using Docker containers on the AWS platform. Knowledge of Kubernetes.
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∙ Used Gitlab
∙ Used Selenium or UFT/Silk or other testing tool.
∙ Used Jira, Slack or Trello
∙ Used Nagios (optional)
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∙ INR 20-30 Lakhs inclusive of all allowances.
Location:
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Joining:
∙ Preferably by 15 June 2021 but latest by 01 July 2021

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