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Customer Support Interns
Customer Support Interns
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Customer Support Interns

Yamini Patel's profile picture
Posted by Yamini Patel
0 - 0 yrs
₹1L - ₹12L / yr
Ahmedabad
Skills
Customer Support
Communication Skills
Problem solving

Experience Level: Intern

Job Description:

As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

  • Assist in responding to customer queries and concerns via email, chat, or phone.
  • Escalate complex issues to senior team members and follow up until resolved.
  • Document customer issues and solutions for reference.

Customer Assistance:

  • Guide users on how to navigate the platform and resolve common issues.
  • Provide proactive assistance to improve user experience.

Process Improvement Support:

  • Assist in identifying common issues and suggest solutions to enhance support processes.
  • Collect feedback from customers and share it with relevant teams.

Team Collaboration:

  • Work closely with the customer support team to learn best practices and improve response quality.
  • Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

  • Pursuing or recently completed a Bachelor's degree in any field (preferred).
  • Excellent communication skills (written and verbal).
  • A positive attitude with a customer-first approach.
  • Basic understanding of social media platforms and online communities is a plus.
  • Strong problem-solving skills and the ability to work collaboratively.
  • Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

  • Hands-on experience in customer service in the social media industry.
  • Opportunity to work in a collaborative and innovative work environment.
  • Certificate of Internship upon completion.
  • Mentorship from experienced professionals.
  • Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team!

Thanks & Regards,

Yamini Patel

HR Manager


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Hashtechy

Founded :
2020
Type :
Services
Size :
20-100
Stage :
Profitable

About

We are the trusted digital transformers you always looked for, who work ardently to provide our clients with the best of digital world. Hashtechy is a next-generation digital consultancy company where technology runs in the veins of people. Our technology-driven people have forever been on a mission to deliver exemplary results by understanding the grass-root problems of the business and facilitating you with the best tactical solutions.
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SolarSquare is building the infrastructure for India's clean energy transition. We're looking for an Engineering Manager who doesn't just run a team — someone who builds one from the ground up, makes consequential technical bets, and treats engineering outcomes as business outcomes.

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Flexible work setup, including hybrid options. Monday to Friday. Learn more about us at https://www.solarsquare.in.



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Vasudha Srivastav
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Bengaluru (Bangalore)
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A BIT ABOUT US:

Appknox is a leading mobile application security company, trusted by Fortune 500 enterprises and consistently recognized by Gartner and G2. Headquartered in Singapore with a strong presence in Bengaluru, we enable organizations to secure their mobile applications through fast, scalable, and high-quality security testing solutions.

Today, Appknox partners with 300+ global customers across APAC, the Middle East, the US, and India, helping some of the world’s most recognized brands build and scale secure digital products. We are a profitable, high-growth SaaS company operating at the intersection of cybersecurity and modern application development. As mobile and digital ecosystems continue to expand, the need for robust application security is only accelerating - placing Appknox in a strong position for continued growth.

Our culture is built on ownership, speed, and collaboration. We value people who are proactive, curious, and driven to create impact. At Appknox, you’ll get the opportunity to work closely with experienced leaders, contribute meaningfully to business growth, and be part of a team that is shaping the future of mobile security.


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High-performing SDRs will have a clear path to progress into:

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Compensation:

Competitive base salary plus performance-based commission tied to pipeline and revenue generated.


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Vijayalakshmi Selvaraj
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You’ll often hear our CEO talk about “Being Remarkable”. To Clari, remarkable means many things. First and foremost, we believe in providing work that’s interesting and meaningful, in an environment that’s nurturing and inclusive, that is free from discrimination for each and every team member without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work/life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work, several years running. We’d love to have you join us on our journey to remarkable!
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All about the role:

 

Technical UI in India in our Solutions Implementation team

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Managing project deliverables in line with the project plan

Providing status report to different stakeholders

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Own all major and minor project releases for the Solutions Implementation team

Conduct peer-reviews and lead reviews and provide feedback

Advising on and co-ordinating team's technical activities

Identifying and owning architectural and other technically based risk, escalating as appropriate

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Ensuring adherence to appropriate standards of technical best practice

Controlling the technical configuration of the solution

Managing technical aspects of the transition of the solution into live use

Resolving technical differences between technical team members

 

Desired Skills

 

Hands-on experience with CSS3, HTML5, JQuery, PSD Conversion to HTML and Wordpress

Experience in Responsive Web Design and Cross Browser Implementation

 

 

Leadership & Management

 

Imbibe and represent our culture, core values and ensure the behavior and feedback is cascaded through the organization

Provide feedback to the leadership team by demonstrating understanding of business, markets, and industry trends and needs

 

Education and Experience Requirements

 

Bachelor's degree in Engineering or relevant fields

5+ years of experience in a role of a UI developer at technology and product development teams

Experience of working in a global distributed development model

Track record of delivering high performance products

Domain - digital - E-commerce, marketing, social, mobile, UI (HTML5, CSS3, JavaScript, JQuery and Wordpress)

Read more
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Human Resources (HR)
Performance Evaluation
Training and Development
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We at Beyond Talent are looking for smart, dynamic recruiters. The main KRA's of the recruiters will be as follows :- Understanding the requirements Sourcing the requirements through various channels & shortlisting them Screening the candidates profiles Conducting telephonic interviews of candidates during screening shortlisting of candidates as per the requirement Good knowledge & understanding of portals Creation of Job postings. Mass mailing the requirement to the target audience Scheduling & coordination with the candidate as per the clients availability. Preparation of invoices of the joined candidates Preparation of Reports as per the Management. Hands on experience on working with Microsoft Excel & Word If you are interested and you are looking for an challenging work profile with an ease of work culture, surely drop in your resumes
Read more
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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