
Experience Level: Intern
Job Description:
As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.
Key Responsibilities:
Issue Resolution:
- Assist in responding to customer queries and concerns via email, chat, or phone.
- Escalate complex issues to senior team members and follow up until resolved.
- Document customer issues and solutions for reference.
Customer Assistance:
- Guide users on how to navigate the platform and resolve common issues.
- Provide proactive assistance to improve user experience.
Process Improvement Support:
- Assist in identifying common issues and suggest solutions to enhance support processes.
- Collect feedback from customers and share it with relevant teams.
Team Collaboration:
- Work closely with the customer support team to learn best practices and improve response quality.
- Coordinate with other departments to resolve cross-functional customer issues.
Qualifications:
- Pursuing or recently completed a Bachelor's degree in any field (preferred).
- Excellent communication skills (written and verbal).
- A positive attitude with a customer-first approach.
- Basic understanding of social media platforms and online communities is a plus.
- Strong problem-solving skills and the ability to work collaboratively.
- Willingness to learn and adapt to a dynamic work environment.
Perks of the Internship:
- Hands-on experience in customer service in the social media industry.
- Opportunity to work in a collaborative and innovative work environment.
- Certificate of Internship upon completion.
- Mentorship from experienced professionals.
- Opportunity for a full-time role based on performance.
How to Apply:
If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.
We look forward to welcoming a motivated and enthusiastic intern to our team!
Thanks & Regards,
Yamini Patel
HR Manager

About Hashtechy
About
Similar jobs
About the role:
You will own a functional area - from product conception to its delivery to customers. You are expected to design and code independently in multiple tech components related to your functional area. You must also develop a deep understanding of non-functional requirements, such as reliability and availability, scale, horizontal scalability, etc. over time to make tech stack decisions accordingly. You are expected to actively mentor junior engineers. You own
the codebase quality.
We are looking for seasoned engineers who are quality-conscious, product thinkers, business cognizant and smart. Engineers get to significantly amplify the impact of their work or creations with scale. The scale also demands that engineers to produce super-efficient solutions.
What you’ll do
- Strong experience with Java 8, Spring and Spring Boot, Spring MVC, Spring Data,
- Working experience in Microservices
- Version Control: Git
- Strong understanding of functional/reactive programming, OOP, design
- Experience with Docker and Kubernetes.
- SDLC: Working experience in Agile methodology
- Strong interpersonal skills and time management skills
What you’ll need
- B.Tech or M.Tech equivalent with at least 3 years of experience
- Deep expertise in at least one programming language & tech stack.
- Strong object-oriented design skills, ability to apply design patterns, and an uncanny ability to design intuitive module and class-level interfaces
- Experience in building data-driven web application design and development is a plus
- Good understanding of multiple tech solutions and ability to pick the correct one for the given situation
- Prior work experience in an agile environment or continuous integration and continuous delivery (CI or CD)
- Ability and experience in designing high-level software designs of the scalable system, taking NFR (non-functional requirement) into consideration
Skills Set : Android (IOS) and Flutter
experience: 7-15 years
Location : Chennai
Job Summary:
We are seeking an experienced Back-end Developer to join our IT team. You will be responsible for the server-side of web applications. If you have excellent programming skills and a passion for developing or improving applications, we would like to meet you.
As a Back-end Developer, you will work closely with our team to ensure system consistency and enhance the user experience. Ultimately, you should be able to develop and maintain functional and stable web applications that meet our company's needs.
Responsibilities and Duties:
- Participate in the entire application lifecycle, focusing on coding and debugging
- Write clean code to develop functional web applications
- Troubleshoot and debug applications
- Perform unit tests to optimize performance
- Manage cutting-edge technologies to improve legacy applications
- Collaborate with front-end developers to integrate user-facing elements with server-side logic
- Gather and address technical and design requirements
- Provide training and support to internal teams
- Build reusable code and libraries for future use
- Liaise with developers, designers, and system administrators to identify new features required
Skills and Qualifications:
- Proven work experience as a Back-end Developer
- In-depth understanding of the entire web development process (design, development, and deployment)
- Hands-on experience with JS, ES6, Node.js, Express.js, MongoDB, building REST APIs, and GraphQL
- Excellent analytical and time management skills
- Strong teamwork skills with a problem-solving attitude
- BSc/BE or BTech degree in Computer Science or a relevant field
Skills:
- Node.js
- MongoDB
- JavaScript
- Express
Responsibilities:
- Identify relevant data sources - a combination of data sources to make it useful.
- Build the automation of the collection processes.
- Pre-processing of structured and unstructured data.
- Handle large amounts of information to create the input to analytical Models.
- Build predictive models and machine-learning algorithms Innovate Machine-Learning , Deep-Learning algorithms.
- Build Network graphs , NLP , Forecasting Models Building data pipelines for end-to-end solutions.
- Propose solutions and strategies to business challenges. Collaborate with product development teams and communicate with the Senior Leadership teams.
- Participate in Problem solving sessions
Requirements:
- Bachelor's degree in a highly quantitative field (e.g. Computer Science , Engineering , Physics , Math , Operations Research , etc) or equivalent experience.
- Extensive machine learning and algorithmic background with a deep level understanding of at least one of the following areas: supervised and unsupervised learning methods , reinforcement learning , deep learning , Bayesian inference , Network graphs , Natural Language Processing Analytical mind and business acumen
- Strong math skills (e.g. statistics , algebra)
- Problem-solving aptitude Excellent communication skills with ability to communicate technical information.
- Fluency with at least one data science/analytics programming language (e.g. Python , R , Julia).
- Start-up experience is a plus Ideally 5-8 years of advanced analytics experience in startups/marquee com
Required Skills:
Machine Learning, Deep Learning, Algorithms, Computer Science, Engineering, Operations Research, Math Skills, Communication Skills, SAAS Product, IT Services, Artificial Intelligence, ERP, Product Management, Automation, Analytical Models, Predictive Models, NLP, Forecasting Models, Product Development, Leadership, Problem Solving, Unsupervised Learning, Reinforcement Learning, Natural Language Processing, Algebra, Data Science, Programming Language, Python, Julia
Experience in MYSQL DB architect
Experience in monitoring MYSQL DB performance
Experience in cloud RDS
Experience in any eCommerce application DB structure
Experience in optimising the existing database to improve performance
we have Job Openings for Java Developers who are willing to work in-house for our Office. It would be fine if you can refer us suitable candidates who can join immediately.
Number of Positions: 2
One Senior level - min 4 years’ experience.
One Junior level - min 2 years’ experience
Find below the job requirements.
- Excellent knowledge and hands on experience on Angular 5, Angular Material, Typescript, Bootstrap 3
- Hands on experience in front end libraries (e.g. HTML5/ CSS, JavaScript, XML, jQuery)
- Hands on experience in REST web services and Java 8 concepts
- Expertise in REST Services to interact with the Web Services and retrieve data. Design, code, test, debug, document and maintains high complex computer programs.
- Hands on experience in Java, Spring 4 and Spring boot 2 or above
- Familiarity with common data stacks
- Ability to solve the day to day coding challenge and understand best coding practices
- Familiarity with databases (e.g. MySQL, MongoDB)
- Hands on experience in handling web servers (e.g. Apache Tomcat) and UI/UX design
- Knowledge about deployment tools such as Jenkins, Azure
- Hands on experience in Source management tools like Git, Gitlab, SVN
- Good team player, self-starter
- Experienced in Onsite-offshore support model.
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills and An analytical mind
Role Description
The SDE 2/3 will be part of the engineering/development team in Games24x7 Pvt. Ltd. and will be responsible for taking ownership of the core products of the company. The applicant must have good communication, interpersonal, technical and analytical skills in order to take part in the collaborative and cooperative development process that delivers the high quality software we use to provide the best possible playing experience to our players. He/she must be an expert in the Java programming language and needs to be familiar with popular IDEs, tools and scripting languages on the Linux operating system. Familiarity with an RDBMS, preferably PostgreSQL, is essential to succeed in this position.
General Accountabilities/Job Responsibilities:
- Participate in the requirements analysis, design, development and testing of applications.
- Write clean and efficient code and stay hands-on with it.
- Write high level code, code review, unit testing and deployment.
- Ensure practical application of design principles with a focus on the user experience, usability, template designs, cross browser issues and client server concepts.
- Contribute to the development of project estimates, scheduling, and deliverables.
- Work closely with QA team to determine testing requirements to ensure full coverage and best quality of product.
- Take up the opportunities to mentor and guide junior team members in excelling their jobs.
Requirements:
- B.E. /B.Tech. in Computer Science or MCA from a reputed university.
- 3-12 years of experience in software development, with emphasis on JAVA/J2EE Server side programming.
- Hands on experience in core Java, multithreading, RMI, socket programing, JDBC, NIO, webservices and design patterns.
- Knowledge of distributed system, distributed caching, messaging frameworks, ESB etc.
- Experience in Linux operating system and PostgreSQL/MySQL/MongoDB/Cassandra database
- Additionally, knowledge of HBase, Hadoop and Hive is desirable.
- Familiarity with message queue systems and AMQP and Kafka is desirable.
- Experience as a participant in agile methodologies.
- Excellent written and verbal communication skills and presentation skills.
- This is not a fullstack requirement, we are looking for a purely backend expert.
Minimum 5 years of experience with HTML5, CSS and Angular.
Experience with enterprise level application design and development is a must.
Expert level knowledge in Java Spring framework, JHipster, PostgreSQL, HTML5, Angular, CSS
Must have previously worked in an environment using version control systems such as Bitbucket.
Good knowledge of RDBMS such as Postgres and MySQL. Should be proficient in SQL and assessing performance of queries. Some ability to monitor and maintain the database is needed.
Experience with AWS RDS is MUST.
Minimum 3 year experience deploying Java applications on the AWS cloud.
Ability to handle front-end development (Angular JS) is a MUST.
Experience working with Monday, Atlassian project management tools (JIRA/Bitbucket/Confluence) or similar is a must.
2) Scale up existing business with minimum lapsed accounts.
3) Local language is an advantage.
4) End to End execution of tasks being assigned.
5) Should be able to develop the region with additional categories, gmv, new client additions and transacting base.
only need expereince in mobile sales
Domains: Consumer, planning, Supply Chain, Logistics
Your experience would have to completely be in product based companies and startups, and NOT service companies. Salaries are flexible.
- Experience with object-oriented design and languages
- Track record of building and delivering mission critical, 24x7 production software systems
- Experience architecting systems on AWS platform a strong plus
- Be able to deal with ambiguity and independently drive, design, and implement large scale software solution
- Proven track record of taking ownership and driving results on technical projects
- Ability to handle multiple competing priorities in a fast-paced environment
- Technical aptitude to quickly grasp complex technical issues and communicate directly with technical teams
- Knowledge of professional software engineering practices and best practices for the full software development life cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and operations
Responsibilities
- Develop and execute a long-term product roadmap and architecture while balancing short term commitments
- Handling the entire SDLC.
- Own the architecture SCOT product platforms to drive business results.
- Be a visible leader to drive and own the architecture and design of some of the most advanced & complex software systems / products in the industry to create company wide impact
- Be an operational and technical leader with a passion for distributed systems, cloud service development, deployment and delivery. Accountable for solutioning, design, architecture, for the ease of evolution, quality of the systems, performance, scalability, availability characteristics, NFRs and limitations of the systems. Should be willing to be hands-on and spend time actively developing parts of the systems.
- Envision and develop the long-term architectural direction, with emphasis on platforms/ reusable components while adopting a nimble delivery process.
- Establish structures and processes that ensure a high level of quality and reliability and extensibility of deliverables .
- Drive the creation of next generation extensible web, mobile and fashion commerce platforms, security protocols, customisation and tools to support continuous scaling, internationalisation and platform extensions.
- Drives code and design reviews of components / systems / products in scope and drives the architectural governance for them
- Set directional paths for the department for adoption of new technology stacks for solving business problems
- Work with product management, business stakeholders and other engineering leaders to help define mid-term, long-term roadmaps and shape business directions
- Initiate and deliver leadership training within the engineering organisation and drive the growth of leaders to create a strong leadership bench.
- Follow coding standards, unit-testing, code reviews etc.
- Follow release cycles and commitment to deadlines.
- Lead by example through innovation.
- Build and nurture a team of software developers
- Shape team goals by developing a deep understanding of our business processes and success criteria
- Develop and execute a long-term architecture while balancing short term commitments
- Work closely with the team to architect and develop the best technical design and approach to solve complex problems
- Effectively partner with engineering and non-engineering groups across the organization to deliver on own goals
- Work closely to architect and develop the best technical design and approach to solve complex problems.
- Take the accountability of the overall health of the products you build, and predictability of the deliverables
- Effectively partner with engineering, product and business stakeholders across the organization to co-define and deliver on goals.








