
Experience Level: Intern
Job Description:
As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.
Key Responsibilities:
Issue Resolution:
- Assist in responding to customer queries and concerns via email, chat, or phone.
- Escalate complex issues to senior team members and follow up until resolved.
- Document customer issues and solutions for reference.
Customer Assistance:
- Guide users on how to navigate the platform and resolve common issues.
- Provide proactive assistance to improve user experience.
Process Improvement Support:
- Assist in identifying common issues and suggest solutions to enhance support processes.
- Collect feedback from customers and share it with relevant teams.
Team Collaboration:
- Work closely with the customer support team to learn best practices and improve response quality.
- Coordinate with other departments to resolve cross-functional customer issues.
Qualifications:
- Pursuing or recently completed a Bachelor's degree in any field (preferred).
- Excellent communication skills (written and verbal).
- A positive attitude with a customer-first approach.
- Basic understanding of social media platforms and online communities is a plus.
- Strong problem-solving skills and the ability to work collaboratively.
- Willingness to learn and adapt to a dynamic work environment.
Perks of the Internship:
- Hands-on experience in customer service in the social media industry.
- Opportunity to work in a collaborative and innovative work environment.
- Certificate of Internship upon completion.
- Mentorship from experienced professionals.
- Opportunity for a full-time role based on performance.
How to Apply:
If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.
We look forward to welcoming a motivated and enthusiastic intern to our team!
Thanks & Regards,
Yamini Patel
HR Manager

About Hashtechy
About
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Springer Capital is a real estate investment firm based in Chicago, Shanghai, and Hong Kong. Springer engages in Capital Advisory for APAC Private Equity and Asset Management making financial investments in real estate and other sectors in US markets.
Springer seeks an Remote LLM Intern to join the Technology side of the company. The internship can be onsite in Shanghai or conducted remotely. The start date of the internship is flexible.
Job Highlights
As an intern for the LLM team, you will be focusing on researching and developing AI tools that automate some parts of our business automation. As business automation is important throughout the firm, you will have the opportunity to collaborate with teams across Springer.
What you will do as an intern:
Answer various business challenges using data generated through AI software.
Designing, monitoring, and implementing solutions to extract data using existing AI tools.
Report your findings in AI data to your manager.
Our commitment to your development:
Overarching and detailed training materials before interns hit the desk
Interns will have group calls with the director and supervisors regularly for up-to-date and constructive feedback
Greater leadership and responsibilities will be given to interns based on work quality
Who we are looking for:
Strong experience using Excel.
Passionate about analyzing data.
Experience (preferred) with data analysis.
Research and problem-solving abilities.
About Springer:
Springer Capital focuses on raising capital and solving capital issues in the real estate private equity market. We have experience raising capital for clients across the entire capital spectrum. Client relationships are a top priority for Springer. We establish long-term relationships with investors and lenders as well as have active dialogues with private equities, family offices, pension funds, infrastructure funds, and independent sponsors across Asia. With Springer’s expertise in the housing market, we ensure all parties are aligned in land acquisitions, development, improvements, sales, and lease-up.
Technical and legal Information
The internship enrollment period is flexible. The expected hours are 20 per week for ~3 months. Upon completion, you will receive an internship confirmation letter, or you can apply to your school for internship credit.
Some educational institutions require prior approval before the start of an internship. It is the responsibility of the student to check with their institution to be sure they meet any requirements before they accept a position.
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Fair understanding of Apple’s concurrency handling, Core Data, and NS Operation classes.
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Lagozon is a leading technology service provider with experience in providing a comprehensive portfolio of Consulting and Service Offerings in the niche technology area of Data Analytics and RPA solutions. Lagozon offers state-of-the-art solutions to Retail, Manufacturing, Logistics & Distribution, Telecom & Media, and BFSI Industries. With rich domain knowledge and technology expertise spanning multiple platforms, Lagozon offers solutions that deliver quantifiable value in the form of revenue growth and better risk management. With multiple relationships built by delivering innovative solutions, Lagozon has become a trusted advisor for its customers globally. We are looking for Inside Sales Executive for our Organisation.
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- Assist team in developing and executing communications plans.
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- Great interpersonal and communication skills.
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