Experience Level: Intern
Job Description:
As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.
Key Responsibilities:
Issue Resolution:
- Assist in responding to customer queries and concerns via email, chat, or phone.
- Escalate complex issues to senior team members and follow up until resolved.
- Document customer issues and solutions for reference.
Customer Assistance:
- Guide users on how to navigate the platform and resolve common issues.
- Provide proactive assistance to improve user experience.
Process Improvement Support:
- Assist in identifying common issues and suggest solutions to enhance support processes.
- Collect feedback from customers and share it with relevant teams.
Team Collaboration:
- Work closely with the customer support team to learn best practices and improve response quality.
- Coordinate with other departments to resolve cross-functional customer issues.
Qualifications:
- Pursuing or recently completed a Bachelor's degree in any field (preferred).
- Excellent communication skills (written and verbal).
- A positive attitude with a customer-first approach.
- Basic understanding of social media platforms and online communities is a plus.
- Strong problem-solving skills and the ability to work collaboratively.
- Willingness to learn and adapt to a dynamic work environment.
Perks of the Internship:
- Hands-on experience in customer service in the social media industry.
- Opportunity to work in a collaborative and innovative work environment.
- Certificate of Internship upon completion.
- Mentorship from experienced professionals.
- Opportunity for a full-time role based on performance.
How to Apply:
If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.
We look forward to welcoming a motivated and enthusiastic intern to our team!
Thanks & Regards,
Yamini Patel
HR Manager
Shubham Vishwakarma
Full Stack Developer - Averlon
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HTML/CSS
JavascriptAbout SkillSecureX
SkillSecureX is an emerging technology-focused platform dedicated to providing practical learning experiences and industry-oriented opportunities in Web Development, Artificial Intelligence, Machine Learning, Data Science, and modern software technologies. We work on innovative projects and help students and freshers gain real-world exposure through hands-on training and project-based internships.
About the Internship
We are looking for passionate and motivated candidates for the role of Full Stack Web Developer with AI Intern. This internship is ideal for students, freshers, and aspiring developers who want to gain practical experience in full stack development and AI-powered web applications.
Interns will work on real-world projects, modern development technologies, frontend and backend systems, databases, APIs, and AI integrations under mentorship and guidance.
Roles & Responsibilities
• Develop responsive and user-friendly web applications
• Work on frontend and backend development tasks
• Build and integrate REST APIs
• Assist in AI-powered web application development
• Debug, test, and optimize applications
• Collaborate with mentors and project teams
• Participate in project discussions and development activities
Required Skills
• Basic understanding of HTML, CSS, and JavaScript
• Interest in React.js, Node.js, or Full Stack Development
• Knowledge of databases like MongoDB or MySQL is a plus
• Familiarity with Git/GitHub is beneficial
• Strong willingness to learn and work on practical projects
Eligibility
• Students pursuing graduation or post-graduation
• Freshers interested in Full Stack Development and AI
• Candidates looking to gain practical industry experience
Perks & Benefits
• Internship Completion Certificate
• Hands-on experience on live projects
• Flexible remote working environment
• Mentorship and practical learning exposure
• Opportunity to improve technical and professional skills
We are seeking a talented and passionate Conversational AI Developer to join our team and play a key role in creating innovative and engaging chatbots and virtual assistants. The ideal candidate will have a strong background in software development, with a focus on AI and natural language processing technologies.
Responsibilities:
- Drive the full lifecycle development — from design to deployment — of scalable chatbots and virtual assistants utilizing Microsoft Bot Framework, Kore.ai, or similar CAI technologies
- Collaborate with cross-functional teams (product managers, designers, UX/UI specialists) to gather requirements, design conversational flows, and implement user stories
- Integrate Natural Language Processing (NLP) and Natural Language Understanding (NLU) techniques to enable chatbots to understand user intent and respond accordingly
- Leverage Generative AI services to enhance chatbot responses with creativity and personalization
- Develop chatbots for deployment across multiple channels (web, mobile apps, messaging platforms) ensuring a seamless user experience
- Conduct thorough testing and debugging to ensure high performance and accuracy of conversational AI solutions
- Monitor and analyze user interactions and chatbot performance to identify areas for improvement and optimization
- Stay updated on the latest advancements in Conversational AI technologies and best practices.
- Apply Microsoft Foundry methodologies for rapid prototyping, iterative experimentation, and accelerated delivery of AI-driven chatbot solutions
- Build, refine, and scale enterprise-grade chatbot applications using Foundry-aligned engineering practices, reusable components, and standardized deployment workflows
Preferred Qualifications:
- 3+ years of experience in software development, preferably with a focus on conversational AI or chatbots
- Deep expertise in Azure Bot Framework v4, specifically utilizing Adaptive Dialogs, Waterfall Dialogs, and middleware customization
- Strong backend development skills with advanced proficiency in C#, .NET, JavaScript, CSS, HTML for custom bot logic
- Hands-on experience with Azure Integration Services, using Azure Functions and Logic Apps to orchestrate workflows between the bot and external systems
- Proven experience with Salesforce API integrations (REST/SOAP), specifically for managing Live Agent handoffs, Knowledge base retrieval, and Case creation
- Experience configuring Azure Cosmos DB for storing conversation state, user data, and telemetry logs
- Experience implementing Hybrid AI strategies, bridging classical NLU services (Azure CLU) with Generative AI models (Azure OpenAI/GPT) for fall-back handling or content generation
- Middleware familiarity, with exposure to MuleSoft or similar ESB platforms for enterprise-grade data exchange
- Data-driven optimization skills, utilizing Power BI to analyze conversation logs, identify drop-off points, and drive NLU accuracy improvements
- SDLC leadership experience, including defining CI/CD pipelines for bot deployment across multiple environments (Dev/Test/Prod).
- Hands-on experience working with Microsoft Foundry frameworks, including rapid MVP creation, modular architecture patterns, and AI-driven solution accelerators
- Demonstrated experience building, deploying, and optimizing chatbot applications using Foundry engineering standards and reusable AI components
- Excellent communication, collaboration, and problem-solving skills
- Ability to work independently and manage multiple projects simultaneously
- Passion for innovation and a strong desire to push the boundaries of Conversational AI technology
About the Role:
We are seeking an experienced Data Engineer to lead and execute the migration of existing Databricks-based pipelines to Snowflake. The role requires strong expertise in PySpark/Spark, Snowflake, DBT, and Airflow with additional exposure to DevOps and CI/CD practices. The candidate will be responsible for re-architecting data
pipelines, ensuring data consistency, scalability, and performance in Snowflake, and enabling robust automation and monitoring across environments.
Key Responsibilities
Databricks to Snowflake Migration
· Analyze and understand existing pipelines and frameworks in Databricks (PySpark/Spark).
· Re-architect pipelines for execution in Snowflake using efficient SQL-based processing.
· Translate Databricks notebooks/jobs into Snowflake/DBT equivalents.
· Ensure a smooth transition with data consistency, performance, and scalability.
Snowflake
· Hands-on experience with storage integrations, staging (internal/external), Snowpipe, tables/views, COPY INTO, CREATE OR ALTER, and file formats.
· Implement RBAC (role-based access control), data governance, and performance tuning.
· Design and optimize SQL queries for large-scale data processing.
DBT (with Snowflake)
· Implement and manage models, macros, materializations, and SQL execution within DBT.
· Use DBT for modular development, version control, and multi-environment deployments.
Airflow (Orchestration)
· Design and manage DAGs to automate workflows and ensure reliability.
· Handle task dependencies, error recovery, monitoring, and integrations (Cosmos, Astronomer, Docker).
DevOps & CI/CD
· Develop and manage CI/CD pipelines for Snowflake and DBT using GitHub Actions, Azure DevOps, or equivalent.
· Manage version-controlled environments and ensure smooth promotion of changes across dev, test, and prod.
Monitoring & Observability
· Implement monitoring, alerting, and logging for data pipelines.
· Build self-healing or alert-driven mechanisms for critical/severe issue detection.
· Ensure system reliability and proactive issue resolution.
Required Skills & Qualifications
· 5+ years of experience in data engineering with focus on cloud data platforms.
· Strong expertise in:
· Databricks (PySpark/Spark) – analysis, transformations, dependencies.
· Snowflake – architecture, SQL, performance tuning, security (RBAC).
· DBT – modular model development, macros, deployments.
· Airflow – DAG design, orchestration, and error handling.
· Experience in CI/CD pipeline development (GitHub Actions, Azure DevOps).
· Solid understanding of data modeling, ETL/ELT processes, and best practices.
· Excellent problem-solving, communication, and stakeholder collaboration skills.
Good to Have
· Exposure to Docker/Kubernetes for orchestration.
· Knowledge of Azure Data Services (ADF, ADLS) or similar cloud tools.
· Experience with data governance, lineage, and metadata management.
Education
· Bachelor’s / Master’s degree in Computer Science, Engineering, or related field.
PythonEnterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.
Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.
We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.
Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.
We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.
Pre-requisites for the Role
1.Job ID-EMPS0120PS
- Primary Skills:
- Hands-on experience in Python, Shell Scripting, and SQL Queries
- Good experience in Linux.
- Hands-on experience in Python, Shell Scripting, and SQL Queries.
4.Years of Experience: 2-4 Years
- Location:(Hybrid)-Bangalore
- Position-2
- Budget- 2-3 years (upto 8.5 LPA) and 3-4 (upto 11 LPA)
- NP- Immediate-15 Days
Python
DjangoWe will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:
- Developing APIs and endpoints for deployments of our product
- Infrastructure Development such as building databases, creating and maintaining automated jobs
- Build out the back-end to deploy and scale our product
- Build POCs for client deployments
- Document your code, write test cases, etc.
JOB TITLE: UX Writer
EXPERIENCE: (2-6) Years
LOCATION: Bangalore
TYPE OF WORKING: Work from Office
NOTICE PERIOD: Immediate to 30 Days
RESPONSIBILITIES
❖ Own all user interface copy and messaging on mobile app and website across all product areas.
❖ Create compelling content across entire user interfaces like onboarding, landing
pages, marketplace, community, Help & User guides etc. to improve overall
effectiveness of the product. Ensure clear & concise micro-copy for all scenarios
including informational, error & instructional.
❖ Ensure clear communication of the value proposition and task at hand. Do
detailed user research to include industry specific localized slangs and terms in
UX copy.
❖ Collaborate with designers and product managers throughout the design and
development process. Collaborate with localization project manager to ensure
quality and contextual translations of entire UX copies.
❖ Leverage data analysis and customer interviews to review content’s effectiveness
and impact – both pre and post launch.
❖ Ensure consistency in voice of our product and brand across various product
areas.
❖ Should be willing to get involved in UX research.
QUALIFICATION & REQUIREMENTS
❖ Bachelor’s Degree in Journalism, English, Communications, or related
discipline.
❖ Have a knowledge of communication style guidelines, User experience
and UX Writing impact.
❖ Possess great written and verbal communication skills. Extremely
detail oriented.
❖ Ability to prioritize and manage multiple milestones and projects
efficiently.
❖ Team spirit, good time-management skills, strong communication
skills to collaborate with various stakeholders.
❖ Detail oriented, advanced problem-solving skills with customer-centric approach.
MUST HAVE
❖ UX writing.
❖ Visual Communication
❖ Prototyping
❖ Wireframings
❖ user flows
❖ Mockups
❖ Visual design and design software
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NodeJS (Node.js)
MongoDB
Elastic SearchNode.js, MongoDB, Redis, ElasticSearch.
Your job as a business development manager is to identify sales leads, pitch services to new clients and maintain a good working relationship with new contacts and exisitng customers.
Your role will include:
- Following up new business opportunities and setting up meetings
- Planning and preparing presentations
- Communicating new services to prospective clients
- Overseeing the development of marketing literature
- Writing reports
- Providing management with feedback
- Using effective communication skills to build and develop relaionships in the industry
We are looking for a candidate who is confident, polite and willing to work hard to build their own careers within the organisation while developing the company's customer base. The management will be supportive towards new ideas and provide assistance with the existing ones.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon