
Experience Level: Intern
Job Description:
As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.
Key Responsibilities:
Issue Resolution:
- Assist in responding to customer queries and concerns via email, chat, or phone.
- Escalate complex issues to senior team members and follow up until resolved.
- Document customer issues and solutions for reference.
Customer Assistance:
- Guide users on how to navigate the platform and resolve common issues.
- Provide proactive assistance to improve user experience.
Process Improvement Support:
- Assist in identifying common issues and suggest solutions to enhance support processes.
- Collect feedback from customers and share it with relevant teams.
Team Collaboration:
- Work closely with the customer support team to learn best practices and improve response quality.
- Coordinate with other departments to resolve cross-functional customer issues.
Qualifications:
- Pursuing or recently completed a Bachelor's degree in any field (preferred).
- Excellent communication skills (written and verbal).
- A positive attitude with a customer-first approach.
- Basic understanding of social media platforms and online communities is a plus.
- Strong problem-solving skills and the ability to work collaboratively.
- Willingness to learn and adapt to a dynamic work environment.
Perks of the Internship:
- Hands-on experience in customer service in the social media industry.
- Opportunity to work in a collaborative and innovative work environment.
- Certificate of Internship upon completion.
- Mentorship from experienced professionals.
- Opportunity for a full-time role based on performance.
How to Apply:
If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.
We look forward to welcoming a motivated and enthusiastic intern to our team!
Thanks & Regards,
Yamini Patel
HR Manager

About Hashtechy
About
Similar jobs
Education:
•Bachelor’s degree in Computer Science, Data Science, Information Technology or a related field
•Relevant certifications in data engineering or AI/cloud platforms (preferred)
Experience:
•8+ years of experience in AI platform architecture, deployment, and optimization, ideally within large-scale telecom environments
•Strong background in designing enterprise-scale AI platforms integrating with IT and cloud environments
•Hands on experience in AI platform development, API management, or MLOps practice
•Experience of working in a dynamic, fast-paced environment
Skills :
•Proficiency in AI and machine learning frameworks (TensorFlow, PyTorch, Keras)
•Proficient with public cloud platforms (AWS, Azure, Google Cloud) for AI and telecom solutions
•Experience in containerization and orchestration tools (e.g. : Docker, Kubernetes) for AI deployment
•Strong understanding of telecom networks (5G, IoT, edge computing) and how AI can optimize them
•In-depth Knowledge of security protocols in AI and telecom, including data privacy, encryption, and secure access management
Responsibilities / Your mission, should you choose to accept🚀
- To design flows and experiences that are delightful, intuitive and elegant.
- Execute on a master level with an eagle eye for detail.
- Give feedback on product strategy and design work to continually push the level of quality on the team.
- Collaborate Product and Engineering to deliver a world class experience to our users.
- From wire-framing to designing end-to-end flows and prototypes, you will be in charge of designing products that solve problems in a simple and elegant way while taking care of every small detail.
- Evaluate current processes, identify best practices, develop plans to reach goals and implement improvements.
- Strive every day to ensure the product is more loved by customers than it was the day before
About You
- 2+ years demonstrated experience with end-to-end (hybrid UX and UI) product design in a product company.
- Strong visual design skills, ideally with experience designing iconography, illustration and creating motion graphics
- The ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build').
- Experience in building and shipping applications or software (mobile/web).
- Must have a portfolio featuring examples of design work.
- Clean visual design sense and skills in typography and grids
- Hugely customer-focused with a passion for great customer journeys and experiences
- To be a constant learner. You will be always growing - both personally and with the team
- Experience using data to inform design improvements
- Brownie points 🍪
- If you have built gamified consumer digital products or have ideas for the same.
- Illustration skills
- Creating motion graphics
- Strong visual design chops
4+ years of strong experience in Java ,J2Ee, microservices, hibernte,
Hands on in OoPS , collection concept, multithreading.
Agile framewrk, good communication and coding skills

We are looking for a react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.



Role- Software Development Engineer-2
As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
Top Skills
- You write high quality, maintainable, and robust code, often in Java or C++ or C#
- You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
- You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
- Roles & Responsibilities
- You solve problems at their root, stepping back to understand the broader context.
- You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
- You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
- You recognize and use design patterns to solve business problems.
- You understand how operating systems work, perform and scale.
- You continually align your work with Amazon’s business objectives and seek to deliver business value.
- You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
- You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
- You communicate clearly with your team and with other groups and listen effectively.
Skills & Experience
- Bachelors or Masters in Computer Science or relevant technical field.
- Experience in software development and full product life-cycle.
- Excellent programming skills in any object-oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
- Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
- Proficiency in SQL and data modeling.
About Amazon.com
“Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos
Amazon.com – a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.
Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices. Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs.
We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.
About Amazon India
Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.
We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched http://www.amazon.in">www.amazon.in for shoppers in India. With http://www.amazon.in">www.amazon.in, we endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In just over a year of launching our India operations, we have expanded our offering to over 18 million products across 36 departments and 100s of categories! Our philosophy of working backwards from the customers is what drives our growth and success.
We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always “Day 1” and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India.
Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.

- Application Developer -API
- Experience: 2-5 years
- Experience in Design, build and configure applications to meet business process and application requirements using AZURE API development.
- Design, Build, Test and deploy the APIs using Microsoft Azure.
- Needs to support and handle the production APIs.
- Should have knowledge in Design Patterns.
Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Promote the company’s products/services addressing or predicting clients’ objectives
Prepare sales contracts ensuring adherence
Keep records of sales.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers



Position: Senior Software Engineer
Location : Gurgaon ( WFH untill Pandamic )
You'll be responsible for developing web applications for managing various working aspects of e-commerce, warehousing & supply chain systems. Your primary focus will be the development of server-side logic and client-side interfaces, ensuring high performance and responsiveness to requests from the front-end.
Responsibilities:
● Design, develop, test, deploy, and maintain highly scalable user-facing software applications.
● Participate in business discussions and present software solutions to their various problems.
● Coordinate full cycle product development activities with executive management, product management, quality assurance, support, and operations teams.
● Build software modules, libraries, and frameworks that support complex back-end applications as per the specifications and on time.
● Design schema for SQL and NoSQL database.
● Setup metrics tracking and inspect server code for speed optimization.
● Assign tasks to team members and gauge progress of various projects.
● Should open to work on PHP/Laravel.
Requirements:
● 4+ years hands-on experience on writing and deploying production quality code.
● Solid foundation in computer science with strong competency in data structures, algorithms and software design.
● Have created enterprise level applications in any programming language.
● Professional experience using PHP, Python and Golang among others.
● Development experience with Unix/Linux.
● Strong Experience with relational SQL and NoSQL databases.
● Hands on experience in using AWS technologies like EC2, lambda functions, SNS, SQS and worked on serverless architecture.
● Follow right back-end engineering practices and desire to continually keep up with its advancements.
● Constantly improve product quality, security, and performance.
● Experience in leading the team and working with cross-functional teams in a dynamic environment is a plus.
● Domain knowledge of warehousing operation related processes and ecommerce workflows is preferred.
● Should open to work on PHP/Laravel.
Benefits for TOP MNC's BPO - Free 2 way transport - Good package Free job placement - Job guarantee.
Openings :
Hiring For Customer Support Associate , Any graduate / Under graduate - Fresher And Experience can apply.
Roles and Responsibilities
You would be engaged in
Banking / Collections / International / Domestic Voice Process / Telecom Finance / Healthcare (Voice Process)
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality Excellent verbal and written communication skills
Strong administrative skills: organized, efficient and versatile
Strong customer service approach to dealing with people at all levels internal and external
Benefits:
Salary - 16k to 30k +inc
Rotational Shifts
Graduates / undergraduate freshers with excellent communication skills.
0-3 years exp.
Immediate joiners.
Documents Required :
Fresher :
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID
Experience :
Previous Companies Offer letter / relieving letter / one month pay slips
*************PLEASE DO REFER YOUR FRIENDS*************

