
Experience Level: Intern
Job Description:
As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.
Key Responsibilities:
Issue Resolution:
- Assist in responding to customer queries and concerns via email, chat, or phone.
- Escalate complex issues to senior team members and follow up until resolved.
- Document customer issues and solutions for reference.
Customer Assistance:
- Guide users on how to navigate the platform and resolve common issues.
- Provide proactive assistance to improve user experience.
Process Improvement Support:
- Assist in identifying common issues and suggest solutions to enhance support processes.
- Collect feedback from customers and share it with relevant teams.
Team Collaboration:
- Work closely with the customer support team to learn best practices and improve response quality.
- Coordinate with other departments to resolve cross-functional customer issues.
Qualifications:
- Pursuing or recently completed a Bachelor's degree in any field (preferred).
- Excellent communication skills (written and verbal).
- A positive attitude with a customer-first approach.
- Basic understanding of social media platforms and online communities is a plus.
- Strong problem-solving skills and the ability to work collaboratively.
- Willingness to learn and adapt to a dynamic work environment.
Perks of the Internship:
- Hands-on experience in customer service in the social media industry.
- Opportunity to work in a collaborative and innovative work environment.
- Certificate of Internship upon completion.
- Mentorship from experienced professionals.
- Opportunity for a full-time role based on performance.
How to Apply:
If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.
We look forward to welcoming a motivated and enthusiastic intern to our team!
Thanks & Regards,
Yamini Patel
HR Manager

About Hashtechy
About
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Job Title: Finance Manager / Head of Finance
Experience Required: Minimum 10+ years in Finance, Accounting & Strategic Financial Leadership
Employment Type: Full-time
Location: Bangalore
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LXL Ideas has been revolutionizing the educational sector for over two decades, creating impactful in-school and digital experiences that integrate life lessons into educational journeys. Leveraging films, events, research, training, and publications, we provide a dynamic learning environment. Our flagship initiative, School Cinema, uses cinematic storytelling and engaging activities to promote the holistic development of students in grades K-10.
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- Prepare and oversee financial statements, reports, and forecasts to guide business decisions.
- Maintain transparency and integrity in all financial reporting.
- Develop and implement financial policies, systems, and internal controls to ensure accuracy and compliance.
- Manage budgeting processes, cost control initiatives, and variance analysis.
- Oversee cash flow management, working capital, and investment planning.
- Liaise with auditors, banks, investors, and regulatory authorities.
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- Partner cross-functionally with operations, sales, and other departments to align financial goals with organizational objectives.
- Support fundraising, capital allocation, and investor relations activities.
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- Excellent analytical, problem-solving, and decision-making skills.
- Strategic mindset with the ability to translate financial data into actionable business insights.
- Proficient in financial software and ERP systems, with strong expertise in Tally and Microsoft Excel.(e.g., SAP, Oracle, Tally, QuickBooks).
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