Cutshort logo
Hashtechy logo
Customer Support Interns
Customer Support Interns
Hashtechy's logo

Customer Support Interns

Yamini Patel's profile picture
Posted by Yamini Patel
0 - 0 yrs
₹1L - ₹12L / yr
Ahmedabad
Skills
Customer Support
Communication Skills
Problem solving

Experience Level: Intern

Job Description:

As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

  • Assist in responding to customer queries and concerns via email, chat, or phone.
  • Escalate complex issues to senior team members and follow up until resolved.
  • Document customer issues and solutions for reference.

Customer Assistance:

  • Guide users on how to navigate the platform and resolve common issues.
  • Provide proactive assistance to improve user experience.

Process Improvement Support:

  • Assist in identifying common issues and suggest solutions to enhance support processes.
  • Collect feedback from customers and share it with relevant teams.

Team Collaboration:

  • Work closely with the customer support team to learn best practices and improve response quality.
  • Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

  • Pursuing or recently completed a Bachelor's degree in any field (preferred).
  • Excellent communication skills (written and verbal).
  • A positive attitude with a customer-first approach.
  • Basic understanding of social media platforms and online communities is a plus.
  • Strong problem-solving skills and the ability to work collaboratively.
  • Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

  • Hands-on experience in customer service in the social media industry.
  • Opportunity to work in a collaborative and innovative work environment.
  • Certificate of Internship upon completion.
  • Mentorship from experienced professionals.
  • Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team!

Thanks & Regards,

Yamini Patel

HR Manager


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Hashtechy

Founded :
2020
Type :
Services
Size :
20-100
Stage :
Profitable

About

We are the trusted digital transformers you always looked for, who work ardently to provide our clients with the best of digital world. Hashtechy is a next-generation digital consultancy company where technology runs in the veins of people. Our technology-driven people have forever been on a mission to deliver exemplary results by understanding the grass-root problems of the business and facilitating you with the best tactical solutions.
Read more

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Moshi Moshi
at Moshi Moshi
3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹5.5L / yr
Video Editing
Animation
VFX
Adobe Premiere Pro
skill iconAdobe Illustrator
+1 more

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.


PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday

life struggles. We can't do much about the manager!


Job Role: Video Editor

Experience Level: 1.5+ years

Location: Bangalore, Onsite


Job Description: We are looking for someone with previous social media reels edit/ creation experience who holds an experience of 1.5 Years plus.


Responsibilities:-

● Creation of Social media posts, reels, etc .

● Edit videotapes, insert music, dialogue, and sound effects, and arrange films into sequences.

● Correct errors, using editing equipment.

● Must know motion graphics.

● Minimum 8-10 edits in a day.

● Should be a master in Adobe After Effects, Photoshop, Illustrator and Adobe Premiere Pro.



Read more
BS
BS
Agency job
via Volks Consulting by Moully Roy
hyderabad
8 - 12 yrs
₹8L - ₹17L / yr
Project Management
IT project management
Technical Project Manager
Project Manager

ROLES AND RESPONSIBILITIES

Essential Functions:

  • Handle a portfolio of projects and clients in parallel from Fortune 1000 companies and across geographies.
  • Plan for a quarter ahead and develop an execution plan for projects and people in the team. Need to be ahead of both client and internal resources in planning and execution.
  • Establish and maintain strong relationships with product delivery, the sales team, client and account managers.
  • Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap.
  • Build Rapport with clients and manage those effectively, high end consulting touch would be required
  • Manage escalations, variations, complexities in projects effectively.
  • Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.
  • Directly supervises functional consultants, solution architects; conducts employee performance reviews/evaluations and career development discussions
  • Manage up- Make sure to keep the higher management honest and able to strike a right balance between issues/items that are to be escalated vs that are to be handled.

REQUIREMENTS AND QUALIFICATIONS

Education:

  • Bachelor's or Master’s Degree (preferably from a top reputed university) 
  • Strong presentation and facilitation skills with small and large groups
  • Strong analytical skills with the ability to understand Fortune 1000 client business complexities and handle those

Experience:

  • Overall 8+  years of professional services experience with extensive experience in customer facing  roles and involved in requirements gathering, gap analysis, feasibility study etc.
  • Minimum 2 years of experience as Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast paced consulting / professional services set-up.
  • Minimum 1 year of experience managing large portfolio, leading cross-functional teams and tracking the project progress against the plans
  • Experience in leading and mentoring people as part of the project life cycle.
  • Experience in following the established processes/standards/templates to achieve successful results.
  • Experience with Invoice-to-Cash related business process is desirable

Critical Knowledge, Skills, and Abilities Requirements:

  • Excellent communication and presentation skills
  • Team management and collaboration skills
  • Strong organizational skills and detail oriented
  • Ability to negotiate with stakeholders and have challenging discussions
  • Proven problem solving, risk mitigation and analytical skills
  • Excellent team and interpersonal skills
  • Strong ownership to drive the projects from start to finish with maximum client delight

 

Read more
Springer Capital
Andrew Rose
Posted by Andrew Rose
Remote only
0 - 0 yrs
₹5000 - ₹7000 / mo
Data Visualization
skill iconData Analytics
Microsoft BI
SQL
Microsoft Excel
+5 more

The Power BI Intern will assist the analytics team in using Microsoft Power BI to create interactive dashboards and reports. Working with actual datasets to assist well-informed business decision-making, this position provides practical exposure to data analysis, visualization, and business intelligence techniques.

Read more
Kanerika Software
at Kanerika Software
3 candid answers
2 recruiters
Ayush Rana
Posted by Ayush Rana
Hyderabad
15 - 25 yrs
₹40L - ₹50L / yr
Informatica
Data governance

Data Governance Architect

About Kanerika

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions

Kanerika has won several awards over the years, including:

CMMI Level 3 Appraised in 2024.

Best Place to Work 2022 & 2023 by Great Place to Work®.

Top 10 Most Recommended RPA Start-Ups in 2022 by RPA today.

NASSCOM Emerge 50 Award in 2014.

Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture.

Recognized for ISO 27701, 27001, SOC2, and GDPR compliances.

Featured as Top Data Analytics Services Provider by GoodFirms.

Working for us

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

Locations

We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India).

What You Will Do:

As a Data Governance Architect at Kanerika, you will play a pivotal role in shaping and executing the enterprise data governance strategy. Your responsibilities include:

1. Strategy, Framework, and Governance Operating Model

- Develop and maintain enterprise-wide data governance strategies, standards, and policies.

- Align governance practices with business goals like regulatory compliance and analytics readiness.

- Define roles and responsibilities within the governance operating model.

- Drive governance maturity assessments and lead change management initiatives.

2. Stakeholder Alignment & Organizational Enablement

- Collaborate across IT, legal, business, and compliance teams to align governance priorities.

- Define stewardship models and create enablement, training, and communication programs.

- Conduct onboarding sessions and workshops to promote governance awareness.

3. Architecture Design for Data Governance Platforms

- Design scalable and modular data governance architecture.

- Evaluate tools like Microsoft Purview, Collibra, Alation, BigID, Informatica.

- Ensure integration with metadata, privacy, quality, and policy systems.

4. Microsoft Purview Solution Architecture

- Lead end-to-end implementation and management of Microsoft Purview.

- Configure RBAC, collections, metadata scanning, business glossary, and classification rules.

- Implement sensitivity labels, insider risk controls, retention, data map, and audit dashboards.

5. Metadata, Lineage & Glossary Management

- Architect metadata repositories and ingestion workflows.

- Ensure end-to-end lineage (ADF → Synapse → Power BI).

- Define governance over business glossary and approval workflows.

6. Data Classification, Access & Policy Management

- Define and enforce rules for data classification, access, retention, and sharing.

- Align with GDPR, HIPAA, CCPA, SOX regulations.

- Use Microsoft Purview and MIP for policy enforcement automation.

7. Data Quality Governance

- Define KPIs, validation rules, and remediation workflows for enterprise data quality.

- Design scalable quality frameworks integrated into data pipelines.

8. Compliance, Risk, and Audit Oversight

- Identify risks and define standards for compliance reporting and audits.

- Configure usage analytics, alerts, and dashboards for policy enforcement.

9. Automation & Integration

- Automate governance processes using PowerShell, Azure Functions, Logic Apps, REST APIs.

- Integrate governance tools with Azure Monitor, Synapse Link, Power BI, and third-party platforms.

Required Qualifications:

- 15+ years in data governance and management.

- Expertise in Microsoft Purview, Informatica, and related platforms.

- Experience leading end-to-end governance initiatives.

- Strong understanding of metadata, lineage, policy management, and compliance regulations.

- Hands-on skills in Azure Data Factory, REST APIs, PowerShell, and governance architecture.

- Familiar with Agile methodologies and stakeholder communication.

Read more
Reqroots
at Reqroots
7 recruiters
Dhanalakshmi D
Posted by Dhanalakshmi D
Chennai
3 - 6 yrs
₹6L - ₹8L / yr
SAP SF

We are looking "SAP SF EC" for Reputed Client @ Permanent Role.

• 3-6 years of Experience with SAP SF EC is must 1 End to End implementation Project experience is must 

• Knowledge in Activate Project Management Methodology 

• Knowledge on ITIL Process 

• Should have experience in Requirement Gathering and completing EC Workbooks 

• Should have experience in Configuration and customisation activities 

• Should have experience in Cut-over activities 

• Should manage customer expectations Person should be proactive 

• Should have drive to complete project deliverables and milestones.

Read more
Tez Minds Software Pvt Ltd
Nitin Gupta
Posted by Nitin Gupta
Pune
2 - 5 yrs
₹5L - ₹15L / yr
skill iconPHP
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+5 more

Job Purpose

 

We work in the latest technology, and our foundations are data structures, algorithms, solid logical reasoning, and mathematics. We are looking for very strong engineers who love coding, optimizing, and ensuring their code is the most efficient.

 

You will be involved with hardcore development. If you are an assembler of code or packages from different places to build something, you may not find our team to be the right fit.

 

You must be someone who can build anything from the ground up. Programming language should not be any barrier for you, as you should be able to pick up any programming language or underlying technology within a week.

 

Key Areas of Responsibility

 

Core development. Ready to participate in the designing, brainstorming, and development process. You must give sleepless nights to meet deadlines whenever required.

 

Desired Candidate Profile

 

Essential Skills 

 

  • Reliable, Accountable, and Trustworthy
  • Ability to understand software requirements based on a wireframe/program specification
  • Familiarity with GoLang / PHP / Python / Java / C / C++ / Linux Shell and Scripting / HTML / CSS / JS / Node.js is a plus
  • Effective communication skills to ensure smooth coordination of tasks with the Team Leader.
  • Knowledge of MongoDB, MySQL, and PL/SQL is a plus
  • Familiarity with ML, TensorFlow, and Keras is a plus
  • Knowledge of web servers such as Apache, NGNIX, and the HTTP protocol is a plus.
  • Knowledge of multi-process, threads, memory, and filesystem on Linux is desirable.
  • Must Solve The Following

 

To consider you for the current opening, please make sure to understand the following question and solve it. A simple program in any programing language would do. If you cannot solve this, please do not apply.

 

Write a function foo(x) where foo(foo(x)) = -x (assume x to be an integer, and foo(x) has to be always real), any programming language would do. Before submitting the answers, please verify that the output of foo(foo(10)) should be -10 and foo(foo(-10)) should be 10.

Read more
Avegen Health
Pune
5 - 10 yrs
₹12L - ₹40L / yr
skill iconReact Native
TypeScript
skill iconJavascript
Software design

Job Summary:

Senior React Native developer will be responsible for developing, designing and maintaining the core framework of mobile applications for our platform. This includes tasks such as creating and implementing new features, troubleshooting and debugging any issues, optimizing the performance of the app, collaborating with cross-functional teams and staying current with the latest advancements in React Native and mobile app development. We are looking for exceptional candidates who have an in-depth understanding of React, JavaScript and TypeScript, can create pixel-perfect UI and are obsessed with creating the best experiences for end users.



Your responsibilities include:


  1. Architect and build performant mobile applications on both iOS and Android platforms using React Native.
  2. Work with squad leaders and other managers to provide technical consultation and assist in defining the scope and sizing of work.
  3. Maintain compliance with standards such as ISO 27001, ISO 13485, and Cyber Essentials that Avegen adheres to.
  4. Lead configuration of our platform HealthMachine™ in line with functional specifications and development of platform modules with a focus on quality and performance.
  5. Write well-documented, clean Javascript/TypeScript code to build reusable components in the platform.
  6. Maintain code, write automated tests and assist DevOps in CI/CD to ensure the product is of the highest quality.
  7. Lead by example in best practices for software design and quality. You will stay current with tools and technologies to seek out the best needed for the job.
  8. Train team members on software design principles and emerging technologies by taking regular engineering workshops.


Requirements

  1. Hands-on experience working in a product company developing consumer-facing mobile apps that are deployed and currently in use in production. He/she must have at least 3 mobile apps live in Apple App Store/Google Play Store.
  2. Proven ability to mentor junior engineers to realize a delivery goal.
  3. Solid attention to detail, problem-solving and analytical skills & excellent troubleshooting skills.
  4. 4+ years’ experience working as a mobile developer in React Native.
  5. In-depth understanding of React and its ecosystem with the latest features.
  6. Experience in writing modular, reusable custom JavaScript/TypeScript modules that scale well for high-volume applications.
  7. Strong familiarity with native development tools such as Xcode and Android Studio.
  8. A positive, “can do” attitude who isn’t afraid to lead the complex React Native implementations.
  9. Experience in building mobile apps with intensive server communication (REST APIs, GraphQL, WebSockets etc.).
  10. Self-starter, able to work in a fast-paced, deadline-driven environment with multiple priorities.
  11. Excellent command of version control systems like Git.
  12. Working in Agile/SCRUM methodology, understanding of the application life cycle and experience working on project management tools like Atlassian JIRA.
  13. Good command of the Unix operating system and understanding of cloud computing platforms like AWS, GCP, Azure etc.
  14. Hands-on experience in database technologies including RDBMS and NoSQL and a firm grasp of data models and ER diagrams.
  15. Open source contributions and experience developing your own React Native wrappers for native functionality a plus.


Read more
Halodoc
Halodoc
Agency job
via Volks Consulting by Suprith c
Bengaluru (Bangalore)
8 - 16 yrs
₹32L - ₹46L / yr
Engineering Management
Engineering Manager
Engineering Head
VP of Engineering
Director of Engineering
+8 more

Halodoc is the 2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most

Innovative HealthTech Startup in Asia. Ours is a secure health-tech platform with a mission to

simplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.

 

Key Job Responsibilities:

● He/She is a responsive team player who can proactively contribute for building technical

strategies for applications and systems by promoting an understanding of the technology and

business roadmap.

● He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.

● Work very closely with various business stakeholders to drive the execution of multiple

business plans and technologies .

● Work closely with Product, Design, and Marketing to conceive features, plan projects, and

build roadmaps

● Prior experience with scalable Architecture managing team of minimum 5 engineers and

coaching, mentoring while maintaining a role with code development.

● Proven history of contributing to product strategy and shipping products with multi-functional

teams.

● Highly involved in recruitment while building team also leading app development for both

platforms

● Promote and support company policies, procedures, mission, values, and standards of ethics

and integrity.

 

Minimum Qualification:

  • Total of 10+ years experience
  • Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,

popular frameworks & libraries}, JVM, GC tuning, performance tuning)

  • Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST

Express etc

  • Worked on Relational data stores viz. MySQL, Oracle or Postgres
  • Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB etc
  • Worked on caching infra viz. Redis, Memcached, Aerospike, Riak etc
  • Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc
Read more
Directi
at Directi
13 recruiters
Manisha Khemchandani
Posted by Manisha Khemchandani
Bengaluru (Bangalore)
5 - 10 yrs
₹18L - ₹25L / yr
skill iconPython
skill iconJava
Perl
Shell Scripting
Selenium
+2 more
The engineering team at Zeta designs builds and owns the systems to support the various applications, products, and services. We are a team of highly motivated individuals with a passion for solving large complex problems. We value an aptitude for research and a passion for learning. Together we are building one of the largest distributed computing platforms in the country. What is the job like? Designing and implementing automated test suite for various platform capabilities. Thoroughly testing various input combinations for any given API. Understanding and assuring high standard for the platform at all times. Working closely with product and engineering team. Participating actively in recruitment and nurturing of QAs as awesome as you. What do we look for? Experience - 5 to 8 years The ideal candidate should be able to: Write clean, elegant code. Solve complex problems while handling ambiguity. Manage his/her deliverables with a strict commitment to the project deadlines. Review and promote best coding practices among peers. Clearly, communicate his/her ideas and help train other team members. From the technology perspective, the ideal candidate should be proficient in a reasonably sized subset of the following: Has a solid grasp of programming fundamentals with proficiency in Java / Python / any scripting language. Has experience with Git or another Version Control System Can understand and write SQL queries About Zeta! Zeta is making employee benefits, rewards, cafeterias and payments digitised and convenient through its revolutionary technology. Zeta (bootstrapped fin-tech startup) is part of the Directi group, a prestigious tech conglomerate with a 17-year-long history and 25 software products in the market. The group has churned out successful mass market businesses like Media.net, Flock, Ringo, Radix, Skenzo and Codechef, without any external funding. Here’s what we’ve built so far: 1. Zeta Optima: Fully-digitised employee tax-benefits programme that helps employees save over 80K in taxes and helps organisations save up 90% of their time and resources. 2. Zeta Express: A corporate cafeteria solution that makes cafeterias automated and completely cashless 3. Zeta Super Card: An advanced card-based payment solution that is 10x more secure than bank-issued cards 4. Zeta Spotlight: A digitised rewards, recognition and gifting solution that is easy to distribute and easy to spend.
Read more
Rang De
at Rang De
3 recruiters
Shalitha Hegde
Posted by Shalitha Hegde
Bengaluru (Bangalore)
2 - 4 yrs
₹4L - ₹9L / yr
Below The Line Marketing (BTL)
partnerships
Branding
Brand Management
Inbound Marketing
+2 more
Rang De is a pioneering social initiative which provides cost-effective credit to low income households in India. • Brand Management o Understand and own the branding elements and drive proper usage o Manage consistency of the brand across touchpoints • Brand Partnerships o Identify and ideate on relevant partnerships for the brand o Create and execute co-branding campaigns o Build strategic relationships and partner with key industry players, agencies and vendors • BTL Marketing o Assist in planning of all below the line activities for the brand o Lead execution of concept development, design and final output for BTL elements and events o Deploy successful marketing campaigns and own their implementation from ideation to execution • Others o Measure and report performance of marketing campaigns, gain insight and assess against goals Requirements • Demonstrable experience in marketing along with the potential and attitude required to learn • Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets • Good taste, a sense of aesthetics and a love for great copy and witty communication What you will need to succeed • Be passionate about marketing and communication; more importantly you realize the power of marketing in building relationships and trust • Have the ability to think on your feet and work in a dynamic work environment
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos