Job Title: Customer Support Associate
Location: Sector-18,Gurgaon
Mode: 5 days a week, WFO
About Us
Infosec Ventures incubates and scales cyber security innovators that solve for inefficiencies in cyber security, solve big problems and deliver exceptionally high return on investment for customers. IV is on a mission to make the world cyber safe, by protecting systems and the ‘human operating system’. Some notable current ventures include humanfirewall.io, emailauth.io, bugsbounty.com, securityrating.com among others.
What we're looking for?
We’re looking for a proactive Customer Support Associate with experience in client servicing, handling voice-based queries, and providing product demos. The ideal candidate will be responsible for onboarding clients, resolving concerns efficiently, and ensuring a seamless support experience.
Key Responsibilities:
- Handle inbound/outbound voice support and client queries
- Deliver product walkthroughs and onboarding support
- Build strong client relationships through prompt issue resolution
- Coordinate with internal teams to ensure client satisfaction
Shubham Vishwakarma
Full Stack Developer - Averlon
About Infosec Ventures
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About the CryptoXpress Partner Program
Earn lifetime income just by liking posts, posting memes, art, simple threads, engaging on Twitter, Quora, Reddit, or Instagram, referral signups, commission from transactions like flight, hotel, trade, gift card etc.,
(Apply link at the bottom)
More Details:
- Student Partner Program - https://cryptoxpress.com/student-partner-program
- Ambassador Program - https://cryptoxpressambassadors.com
CryptoXpress has built two powerful tracks to help students gain experience, earn income, and launch real careers:
🌱 Growth Partner: Bring in new users, grow the network, and earn lifetime income from your referrals' transactions like trades, investments, flight/hotel/gift card purchases.
🎯 CX Ambassador: Complete creative tasks, support the brand, and get paid by liking posts, creating simple threads, memes, art, sharing your experience, and engaging on Twitter, Quora, Reddit, or Instagram.
Participants will be rewarded with payments, internship certificates, mentorship, certified Web3 learning and career opportunities.
About the Role
CryptoXpress is looking for a sharp, community-aware support specialist to ensure our contributors feel heard, understood, and guided through their journey. From resolving doubts about rewards to reviewing content submissions, you’ll help contributors unlock the full potential of both the Ambassador and Growth Partner tracks.
Key Responsibilities
- Review community-submitted content for authenticity, relevance, and clarity
- Respond to contributor queries about submissions, XP, karma, and payouts
- Monitor feedback channels and identify patterns for improvement
- Escalate issues or bugs related to task flow, reward claims, or onboarding
- Assist in validating whether social profiles align with what was submitted
Skills & Qualifications
- Experience in customer/community support or moderation
- Strong communication and task review instincts
- Bonus: Familiar with Web3 rewards, KYC, or engagement systems
- Bonus: Active or experienced in Reddit, Telegram, Twitter, or Quora
Join us and play a key role in driving the growth of CryptoXpress in the cryptocurrency space!
Pro Tip: Tips for Application Success
- Please fill out the application below
- Explore CryptoXpress before applying, take 2 minutes to download and try the app so you understand what we're building
- Show your enthusiasm for crypto, travel, and digital innovation
- Mention any self-learning initiatives or personal crypto experiments
- Be honest about what you don't know - we value growth mindsets
How to Apply:
Interested candidates must complete the application form at
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- Write clean code to develop functional web applications
- Troubleshoot and debug applications
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- Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
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- Experience with keyword research tools (e.g., SEMrush, Ahrefs).
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We offer a fun and collaborative work environment with opportunities for professional growth. If you're a highly motivated and results-oriented SEO professional, we encourage you to apply!
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Must have strong exp in SQL
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Selected engineer's day-to-day responsibilities include:
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necessary.
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requirements.
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database activity.
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platforms as necessary.
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usage standards.
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and Database upgrade/migration approaches.
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• Experience in Oracle 12c RAC based environment - architecture, installation, building, upgrading
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Blue Sky Analytics is a Climate Tech startup that combines the power of AI & Satellite data to aid in the creation of a global environmental data stack. Our funders include Beenext and Rainmatter. Over the next 12 months, we aim to expand to 10 environmental data-sets spanning water, land, heat, and more!
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Manage: It goes without saying that you will be handling large amounts of image and location datasets. You will develop dataframes and automated pipelines of data from multiple sources. You are expected to know how to visualize them and use machine learning algorithms to be able to make predictions. You will be working across teams to get the job done.
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Develop: You will be required to develop processes and tools to monitor and analyze data and its accuracy. You will develop innovative algorithms which will be useful in tracking global environmental problems like depleting water levels, illegal tree logging, and even tracking of oil-spills.
Demonstrate: A familiarity with working in geospatial libraries such as GDAL/Rasterio for reading/writing of data, and use of QGIS in making visualizations. This will also extend to using advanced statistical techniques and applying concepts like regression, properties of distribution, and conduct other statistical tests.
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- Demonstrable experience implementing efficient neural network models and deploying them in a production environment.
- Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications.
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Benefits
- Work from anywhere: Work by the beach or from the mountains.
- Open source at heart: We are building a community where you can use, contribute and collaborate on.
- Own a slice of the pie: Possibility of becoming an owner by investing in ESOPs.
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- Quarterly Retreats: Yes there's work-but then there's all the non-work+fun aspect aka the retreat!
- Yearly vacations: Take time off to rest and get ready for the next big assignment by availing the paid leaves.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon