
Job Title: Customer Support Associate
Location: Sector-18,Gurgaon
Mode: 5 days a week, WFO
About Us
Infosec Ventures incubates and scales cyber security innovators that solve for inefficiencies in cyber security, solve big problems and deliver exceptionally high return on investment for customers. IV is on a mission to make the world cyber safe, by protecting systems and the ‘human operating system’. Some notable current ventures include humanfirewall.io, emailauth.io, bugsbounty.com, securityrating.com among others.
What we're looking for?
We’re looking for a proactive Customer Support Associate with experience in client servicing, handling voice-based queries, and providing product demos. The ideal candidate will be responsible for onboarding clients, resolving concerns efficiently, and ensuring a seamless support experience.
Key Responsibilities:
- Handle inbound/outbound voice support and client queries
- Deliver product walkthroughs and onboarding support
- Build strong client relationships through prompt issue resolution
- Coordinate with internal teams to ensure client satisfaction

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We are looking for an experienced SEO Expert to develop and implement SEO strategies to increase organic traffic and improve search engine rankings for our website. The role involves on-page, off-page, and technical SEO, along with performance analysis and content optimization.
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Start your #CognitiveProcurement journey with us, as you are #MeantforMore
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https://apply.workable.com/zycus-1/j/5C6CDAFE70/">Sr Software Engineer - Zycus (workable.com) - Pune.
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