
We are seeking an experienced and proactive Employee Relations (ER) Specialist to join our team. The ideal candidate will focus on fostering and maintaining positive relationships between employees and the organization to ensure a harmonious and productive workplace environment.
Key Responsibilities:
- Build and maintain strong relationships with employees at all levels to promote trust and open communication.
- Address and resolve employee concerns or grievances in a timely and professional manner.
- Collaborate with HR and management teams to implement policies and practices that support a positive workplace culture.
- Conduct investigations into employee complaints, ensuring fairness, confidentiality, and compliance with company policies.
- Provide guidance and support on employee engagement, performance management, and conflict resolution.
- Work closely with leadership to ensure alignment of ER practices with organizational goals.
- Contribute to creating a safe, inclusive, and motivating environment where employees feel valued and supported.
Qualifications:
- Proven experience in Employee Relations or HR roles.
- Strong interpersonal, communication, and problem-solving skills.
- Knowledge of labor laws and regulations.
- Ability to manage sensitive situations with discretion and professionalism.
This role plays a vital part in creating a satisfied workforce, ultimately leading to improved business outcomes.

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Job Title: Asst Manager-Business Development – PVC
Department: Sales & Marketing / Business Development
Reports to: Sales Head / Director
Designation: Asst Manager - Business Development
Location- Delhi, Kolkata, Chennai/Bangalore
Key Responsibilities:
Identify new business opportunities in domestic and international markets for PVC compounds.
Research market trends, competitor activities, and potential clients in sectors like wires & cables, automotive, footwear, profiles, pipes, and injection molding.
Generate leads through networking, industrial directories, trade exhibitions, and digital platforms.
Develop and maintain long-term relationships with OEMs, converters, distributors, and key industry stakeholders.
Understand client requirements and offer suitable PVC compound grades or customized solutions.
Conduct technical discussions with clients in coordination with the R&D/technical team.
Achieve sales targets and contribute to the revenue growth of the company.
Prepare and submit quotations, negotiate pricing, and finalize orders.
Track sales performance, follow up on payments, and ensure customer satisfaction.
Work closely with production and R&D teams to ensure timely sample development and delivery.
Prepare periodic sales reports, forecasts, and competitor analysis for management review.
Provide inputs to management on market demand, pricing trends, and product improvements.
Represent the company at industry exhibitions, trade fairs, and seminars.
Promote the company’s products through presentations, technical discussions, and marketing initiatives.
Key Skills & Competencies:
Strong knowledge of PVC compounds, polymer industry applications, and market dynamics.
Proven track record in business development or industrial sales.
Excellent communication, negotiation, and networking skills.
Ability to understand technical specifications and coordinate with R&D/production teams.
Self-motivated, target-oriented, and willing to travel extensively.
Qualifications & Experience:
Education: Diploma/Degree in Plastics/Polymer/ Chemical Engineering, or MBA in Marketing (preferred).
Experience: 4–10 years in industrial sales/business development, preferably in PVC compounds or polymer industry.
Strong performance marketer profile
Mandatory (Experience 1): Must have 2.5+ years of experience in performance marketing in B2C Fintech product companies
Mandatory (Tech Skills 1): Must have strong hands-on expertise in running campaigns on Google Ads, Meta Ads, LinkedIn Ads, Youtube, Whatsapp etc
Mandatory (Tech Skills 2): Must have 1+ experience in customer acquisition in FinTech, B2C
Mandatory (Tech Skills 3): Must have experience with Appsflyer, Branch, Mixpanel or similar analytical tools
Mandatory (Company): B2C Fintech Product companies (Targeted companies list given below)
Role Overview
At The Sleep Company, innovation doesn’t stop at comfort — it extends to how customers discover, buy, and experience our products across every touchpoint.
As Director – Product, you will lead the complete consumer journey — from discovery to post-delivery — building frictionless, insight-led experiences that drive growth, efficiency, and customer delight.
You’ll head a multidisciplinary team spanning Product Management, UI/UX, and Analytics, acting as the strategic bridge between business, technology, and operations to deliver end-to-end impact across the ecosystem.
Key Responsibilities
1. Pre-Purchase (Discovery, Engagement & Consideration)
- Lead the digital product roadmap for website and app — including PLP, PDP, configurators, and lead journeys.
- Drive experimentation frameworks such as A/B testing, personalization, and funnel optimization.
- Build analytics models to identify high-intent user segments and optimize engagement and conversion depth.
2. Purchase (Conversion & Checkout)
- Own the end-to-end conversion experience across cart, checkout, and payment flows.
- Collaborate with Pricing, Payments, and Inventory teams to maximize order success and reduce drop-offs.
- Integrate omnichannel purchase journeys — online, in-store, and quick commerce — ensuring consistency and reliability.
- Govern pricing logic, delivery promise visibility, and PDP accuracy to strengthen customer trust.
3. Post-Purchase (Delivery, CRM & Logistics Experience)
- Delivery Experience:
- Build and optimize post-purchase flows — including order tracking, shipment visibility, and proactive notifications.
- Integrate with 3PLs, warehouse systems, and customer-facing delivery tracking tools for promise-to-delivery accuracy.
- Define and monitor SLA adherence, OTIF performance, and exception management systems.
- CRM & Service Systems:
- Partner with Leadsquared/CRM teams to enhance service workflows, escalation journeys, and ticket analytics.
- Enable a unified customer view across purchase, delivery, and service touchpoints.
- Leverage analytics to improve NPS, first-time resolution, and service turnaround.
- Returns, Replacement & Warranty:
- Streamline digital flows for returns, repairs, and warranty claims through robust reverse logistics.
- Build insight dashboards for product quality, defect tracking, and RCA feedback loops with manufacturing and operations.
- Experience Analytics:
- Develop real-time visibility on post-purchase KPIs such as delivery timeliness, customer satisfaction, and repeat intent.
- Create a closed feedback loop between Product, CX, and SCM teams to continuously enhance customer experience.
Analytics & Insights Leadership
- Establish a central analytics charter connecting marketing, product, and supply chain data.
- Build predictive models for demand, delivery lead-time, and defect reduction.
- Develop self-serve dashboards and KPI frameworks for leadership visibility.
- Drive a culture of experimentation, data literacy, and evidence-based decision-making across teams.
Team & Collaboration
- Lead a cross-functional team of Product Managers, UX Designers, and Data Analysts.
- Partner closely with Growth, CX, Tech, and SCM leaders to align priorities and deliver measurable outcomes.
- Run agile sprints with clear business objectives, defined deliverables, and strong governance.
Ideal Candidate
- 10–14 years of experience in Product, Analytics, or CX leadership roles within e-commerce, logistics, or consumer tech.
- Proven experience in building and scaling delivery-tech or post-purchase systems (order tracking, CRM, 3PL integration).
- Strong proficiency in analytics and visualization tools — GA4, Mixpanel, SQL, Tableau, Looker, etc.
- Strategic thinker with an operational mindset and a strong bias for execution.
- Exceptional stakeholder management, communication, and leadership skills.
Key Responsibilities
- Oversee the end-to-end execution of web and mobile app development projects.
- Manage project scope, schedule, and delivery — ensuring milestones are achieved within deadlines and budgets.
- Coordinate between clients, developers, designers, and QA teams to ensure clarity and smooth communication.
- Define project requirements, sprint plans, and resource allocation using Agile or Scrum methodologies.
- Conduct regular status meetings, performance tracking, and progress reporting.
- Identify project risks, dependencies, and blockers, and develop proactive solutions.
- Maintain high levels of client satisfaction through transparency and consistent project updates.
- Collaborate with leadership to enhance project processes and overall delivery efficiency.
Required Skills & Experience
3–8 years of experience in project management within a software or digital agency environment.
Strong understanding of web and mobile app development life cycles.
Experience with Agile, Scrum, or Kanban methodologies.
Familiarity with project management tools like Jira, Trello, ClickUp, or Asana.
Excellent communication, leadership, and stakeholder management skills.
Ability to translate technical concepts into business-friendly language.
Knowledge of frontend (React, Next.js), backend (Node.js, Django), or mobile (Flutter, React Native) technologies is a plus.
Proven ability to handle multiple projects simultaneously with attention to detail and deadlines.
Preferred Qualifications
PMP, PRINCE2, or Agile certification preferred but not mandatory.
Prior experience managing offshore or remote teams.
Exposure to SaaS, AI-powered, or enterprise software projects.
You have designed, refactored, re-architected, deprecated and/or implemented a webapp from start to finish.
CSS and its pre-processors like SASS/LESS.
Excellent command over web fundamentals
Good understanding and experience in building a React app.
Exceptional coding skills in HTML5, CSS3, Javascript/ES6
Strong problem-solving and analytical skills
Familiarity with benchmarking and optimization techniques
Eye for animation and understanding of motion principles.
Experience with Agile Development, SCRUM methodologies
Experience in DevOps - AWS, S3, API Gateway, CI/CD
Native development experience in React Native (Android and iOS)
Experience in NodeJs
Additional Full-stack Skills Would Be a Huge Bonus:
Experience with Mongo DB, Redis, Firebase, NodeJs and its framework/ libraries like Express.
Experience with PostgreSQL.
Experience in NoSQL (CouchDB, Cloudant, MongoDB) datastores.
Experience in building (secure) RESTful services and MVC patterns.
Experience in coding & hosting on GitHub.
Desired Skills and Experience
CSS,JavaScript,React.js
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Requirements:
- Should have strong experience in Automation testing, developing, and executing test cases.
- Should have strong experience in Selenium with Java & Cucumber framework.
- Should have a good amount of experience working with Mobile Application testing using Appium
- Hands-on experience in CI/CD tools (setting up jobs) like Jenkins
- Good knowledge of software testing life cycle: Test planning, Test design and execution, Defect Management, and Test Reporting.
- Hands-on experience in Functional, Regression, System, and UAT Testing.
- Good exposure to both Web and Mobile Automation Testing.
- Excellent defect finding, debugging, and root cause analysis capabilities.
With the ever-growing demand for healthcare services among the ever-increasing population, our client acts as a diagnostic laboratory providing various services such as routine testing, pathology services, radiology and genomic testing. They even provide various healthcare packages such as full body packages, fever packages, heart packages, etc.
Headquartered in Noida, our client works as a technology empowered, well-equipped and advanced testing lab, built in line with the globally recognized standards. They have their home sample-collection service in, approx., 120+ cities with 30+ laboratories and 700+ walk-in wellness & collection centres across India.
Our client aims for the accessibility of health tests to all Indians through a combination of well-equipped labs, technology and strong radiology network. They are backed by tier 1 VCs and have raised more than $60 million in funding this year.
As a Business Development Manager, you will be responsible for dealing and building strategic partnerships with corporates/ PSU and thus contributing towards business development.
What you will do:
- Creating and managing new and follow-up accounts by mapping, engaging into corporates/ PSUs and focussing on business development
- Meeting the senior leadership management team of public sector units to understand their professional requirements
- Maintaining the highest client retention percentage year on year
- Managing the entire sales cycle of a new corporate/ PSU client from lead qualification to invoicing and maintaining a healthy lead to closure ratio
- Ensuring that the given sales target is achieved/ exceeded and thus contributing towards the business growth
- Being updated with the latest changes and product/ service development in the business as well as the current requirements and trends in the market/ industry
- Educating, updating, promoting, pitching and also clarifying any queries/ concerns of the clients with regards to the products/ services
- Handling and solving client escalations, if any, in a professional manner and also efficiently on-time
- Maintaining long-term and professional relationships with the existing as well as new clients
- Handling and managing all the operational/ documentation processes involved throughout the BD cycle. Also, ensuring compliance of related rules, laws & regulations while doing so
- Maintaining an updated and accurate record of all the account-related data and reporting the same to the management in regular intervals
- Working in coordination with various stakeholders such as internal teams and external clients
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of 4 plus years in Business Development is required. Experience in dealing with corporate sales/ PSUs is a must
- Previous work experience in healthcare, diagnostic, dealing with TPAs, healthcare policy is highly preferred
- Outstanding communication and professional networking skills
- Excellent presentation, negotiation and interpersonal skills are required
We are hiring for a Software Engineer Team Lead - Backend, to join our education-focused fintech lending startup, GrayQuest. Our core product is a combination of a lending product, a rewards product and an insurance product to redefine the education fees payment across the country.
You will be joining a young and vibrant team of developers who are pushing the boundaries of consumer financing through technology.
Key Responsibilities :
- Participate in all stages of the Software Development Lifecycle
- Develop back-end components, services, and APIs. Support integration of user-facing elements, and collaborate closely with the design and front-end development team.
- Write elegant, effective, and scalable code while maintaining the highest level of coding standards.
- Take complete ownership of projects and ensure timely deliveries
- Ability to debug, refine, review, and deploy code
- Work closely with the QA team to test, and document project features.
- Ability to interact with all stakeholders. Understand business requirements, and effectively convert them into technical specifications
- Mentor junior developers and participate in peer Review
Requirements:
- Demonstrable experience as a Python Developer (3+ years)
- Strong knowledge of Python frameworks (Django Rest, Flask)
- Experience working on REST APIs
- Strong knowledge of SQL and JavaScript
- Experience with Amazon Web Services (AWS)
- Working knowledge of React
- Familiarity with Agile development methodology
- Good understanding of task breakup, milestone definition, and work delegation.
- Past experience of working in a fintech/financial services domain or a consumer internet startup will be preferable but not required
- Work experience in early-stage startups (0 ->1) is a big plus
- Bachelors or equivalent degree from premier institutes is a plus
- Most importantly, the biggest skill we look for our prospective candidates is "Learnability" - how quickly can you learn.
Why is this a great opportunity for the right candidate:
- Work with a young dynamic core team backed by marquee investors from the financial services space
- Work on a product/business that has achieved product market fit and take it to scale
- Equity compensation and competitive market salaries
- Work environment that prioritizes talent, hustle and dedication
We will also ensure we give a preference to applicants who directly email us with their background/context and why they think they should be a strong candidate for this position at GrayQuest. Email us at work (at the rate) grayquest (dot) com and cc Sonal (at the rate)grayquest (dot) com
Job Description: This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU’s unique way of learning. As a BDA in BYJU’S, you will be expected to connect with potential customers (parents and students), set up meetings, counsel the students on the BYJU'S unique way of learning.
CTC:
For Direct Sales, 10 LPA (7 LPA Fixed + 3 LPA Variable)
For Inside Sales, 8 LPA (5 LPA Fixed + 3 LPA Variable)
Openings: Bangalore HO and PAN India (across 75 offices)
Working Days: Wednesday to Sunday (Week off: Monday and Tuesday)
Must have:
*Any Graduation degree
*Willingness to build career in sales domain
*Willingness to learn
Good to have:
*Highly effective communication
*Strong conviction
*High energy and enthusiasm
*Prior experience in sales and business development is an add-on
*Good grasp of school curriculum and learning












