
We are seeking an experienced and proactive Employee Relations (ER) Specialist to join our team. The ideal candidate will focus on fostering and maintaining positive relationships between employees and the organization to ensure a harmonious and productive workplace environment.
Key Responsibilities:
- Build and maintain strong relationships with employees at all levels to promote trust and open communication.
- Address and resolve employee concerns or grievances in a timely and professional manner.
- Collaborate with HR and management teams to implement policies and practices that support a positive workplace culture.
- Conduct investigations into employee complaints, ensuring fairness, confidentiality, and compliance with company policies.
- Provide guidance and support on employee engagement, performance management, and conflict resolution.
- Work closely with leadership to ensure alignment of ER practices with organizational goals.
- Contribute to creating a safe, inclusive, and motivating environment where employees feel valued and supported.
Qualifications:
- Proven experience in Employee Relations or HR roles.
- Strong interpersonal, communication, and problem-solving skills.
- Knowledge of labor laws and regulations.
- Ability to manage sensitive situations with discretion and professionalism.
This role plays a vital part in creating a satisfied workforce, ultimately leading to improved business outcomes.

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Mandatory (Tech Skills 1): Must have experience engaging with startups or early-stage companies for partnerships or fundraising
Mandatory (Tech Skills 2 ): Must have experience identifying and sourcing startup deal flow or fundraising mandates
Mandatory (Tech Skills 3): Must have basic understanding of startup financing, equity structures, investor types, and fundraising models
Mandatory (Tech Skills 4): Must maintain deal pipeline, BD dashboards, and mandate records
Mandatory (Note 1): Must have high ownership and target-driven mindset
Mandatory (Note 2): Female candidates only
About Credit Samadhaan
Credit Samadhaan helps people and businesses improve their credit scores and become eligible for loans.
We make credit simple by explaining problems clearly and providing expert support to fix credit issues, increase credit scores, and build long-term financial stability.
Who are the Credit Samadhaan Kendra Partners?
Credit Samadhaan Kendra Partners are local entrepreneurs, consultants, and service providers who work as authorised partners of Credit Samadhaan.
Kendra Partners:
1.Educate customers about credit scores and credit improvement services
2.Onboard customers for Credit Samadhaan services
3.Act as a local service point for credit awareness and financial guidance
4.Earn income through service fees, commissions, and long-term customer relationships
As a Business Development Executive, your role is to explain the Kendra model clearly and onboard interested leads as partners.
Role Overview
Credit Samadhaan is seeking a Business Development Executive responsible for onboarding Credit Samadhaan Kendra Partners through structured inbound and outbound sales efforts.
The role focuses on lead conversion, partner relationship management, and achieving monthly onboarding targets while maintaining ethical sales practices.
Key Responsibilities
Sales & Lead Engagement
1.Inbound and outbound communication to potential partners from the company database and marketing leads.
2.Understand lead requirements and evaluate suitability for Credit Samadhaan Kendra partnership.
3.Clearly and ethically explain Credit Samadhaan’s services, Kendra model, and value proposition.
4.Invite leads to webinars, demos, and credit awareness sessions, followed by structured closure activities.
5.Convert qualified leads into paid Credit Samadhaan Kendra Partners.
Follow-ups & Relationship Management
6.Conduct regular follow-ups via calls, WhatsApp, SMS, and email to move prospects through the sales funnel.
7.Build and maintain strong relationships with prospective and onboarded Kendra partners.
Address queries, objections, and concerns professionally to ensure trust and clarity.
CRM & Reporting
1.Accurately update lead status, conversations, and follow-up notes in the CRM system.
Track daily activities, conversions, and pipeline to support data-driven decision making.
Target Achievement & Growth
1.Achieve and exceed monthly sales, onboarding, and revenue targets.
2.Support business growth by identifying upsell and referral opportunities through Kendra partners.
Compensation Structure (CTC)
CTC Range: ₹1.5 LPA – ₹2.4 LPA
(Based on experience, communication skills, and sales background)
Fixed Pay: ₹12,000 – ₹20,000 per month
Variable / Incentives: As per targets
Earning Potential: High performers can earn ₹40,000 – ₹60,000+ per month including incentives
This role is crucial in fostering a high-performance environment, building HR processes that align with business goals, and championing employee engagement and retention. You will collaborate across departments to enhance employee experience, ensuring alignment with our brand values and mission.
Responsibilities:
Talent Acquisition & Onboarding
• Develop and execute recruitment strategies that attract top talent suited to a fast-paced environment.
• Oversee onboarding programs to ensure seamless integration and alignment with the company culture.
• Partner with hiring managers to fulfill staffing needs and forecast talent requirements.
Performance Management
• Lead the performance management process, setting KPIs aligned with business objectives.
• Drive a continuous feedback culture and conduct regular performance appraisals.
• Implement training and development programs to promote career progression.
Employee Engagement & Retention
• Develop and execute initiatives to maintain high morale and foster a positive workplace.
• Plan and manage employee engagement activities that reflect our brand’s energy and enthusiasm.
• Monitor employee satisfaction and address concerns proactively.
HR Policies & Compliance
• Review, update, and enforce HR policies that support a growth oriented, agile culture.
• Ensure compliance with labor laws and industry standards to mitigate risks.
• Develop strategies to minimize attrition while aligning policies with company values.
Learning & Development
• Identify skills gaps and implement training programs to support employee growth.
• Facilitate coaching, and mentoring programs.
• Promote a learning culture through continuous improvement initiatives.
Requirements:
• Master’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in HR, preferably within a D2C or high-growth environment.
• Strong understanding of HR best practices and labor laws.
• Demonstrated success in talent acquisition, performance management, and employee engagement.
• Excellent interpersonal and communication skills.
• Ability to multitask, prioritize, and thrive in a dynamic environment.
• Proficiency in HR software (e.g., Keka or similar HRMS tools).
Position Overview:
We are seeking a highly skilled and experienced Senior Visual Designer with a deep understanding of UI principles and a proven track record of excellence in the field. As a key member of our creative team, the ideal candidate will bring a wealth of design expertise, strategic thinking, and innovative solutions to enhance the user experience across various digital platforms. If you are passionate about creating visually stunning and user-friendly interfaces and have a minimum of 5 years of professional experience, we invite you to apply for this exciting opportunity.
Qualifications:
1. Bachelor's degree in Design, Visual Arts, Communication, or a related field.
2. Minimum 3- 5 years of professional experience as a Visual Designer, with a strong emphasis on UI design.
3. Proven track record of successful projects showcasing your design and copywriting skills.
4. Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar.
5. Strong understanding of UI principles, design thinking, and user-centered design.
6. Excellent copywriting skills with the ability to craft clear, concise, and compelling messaging.
7. Exceptional portfolio demonstrating your design and copywriting capabilities.
8. Strong communication and collaboration skills
Responsibilities:
● Collaborate with cross-functional teams, including product managers, developers, and fellow designers, to understand project goals and requirements.
● Design and conceptualize visually appealing user interfaces for various digital platforms, ensuring a seamless and delightful user experience.
● Integrate strategic copywriting skills to create engaging and persuasive content that complements the visual design and enhances the overall user experience.
● Develop and maintain design systems and guidelines to ensure consistency across all digital touchpoints.
● Stay current with design trends, industry best practices, and emerging technologies, and apply these insights to your work.
● Conduct user research, analyze feedback, and iterate on designs to continuously improve user satisfaction.
● Provide mentorship and guidance to junior members of the design team.
Deliver sales target by generating leads and converting them.
- Can Do Attitude
- Challenge Saturated Paradigms
- Inquisitiveness
- Unlearn And Relearn
Description
We are a dynamic UK-based technology company that is fundamentally changing the way international logistics operates. We’re searching for a full-stack developer who is excited by the prospect of working at the bleeding edge of high tech in a rapidly growing scale-up. As we establish a global presence, we're expanding our team in India at a pace and looking for fantastic engineers to join us. We've recently raised our Series A round from leading US investor https://bvp.com/" target="_blank">Bessemer Venture Partners (LinkedIn, Twilio, Shopify) alongside https://episode1.com/" target="_blank">Episode 1 (Zoopla, Betfair, Shazam) and supply chain-focused fund https://www.dynamo.vc/" target="_blank">Dynamo Ventures (Sennder, Stord).
You will build and maintain our public-facing application. The role will mainly involve developing real-time frontend and backend services, while frequently interacting with a multi-cloud environment. You will build a customer-facing product deeply connected to the ML components of the system, solving new problems regarding how users interact with the results and how they re-train the models through their input.
Specifically, we want someone who can:
- Solve problems from understanding the available data to providing the functional UI requirements
- Architect solid frontend components, including snapshot testing and integration testing
- Develop and maintain APIs and data structures for ML-powered features
- Use cloud-native libraries, in a multi-cloud system
- Work with the DevOps to build CI/CD pipelines and help manage the infrastructure
Requirements
- Ability to develop user interfaces following HTML usability best practices
- Extensive knowledge of modern front-end development, using React with Hooks and CSS-in-JS
- Capable to build scalable APIs using the most recent Python features
- Extensive experience with SQL and NoSQL databases
- Have worked commercially with containerized tools like Docker, Docker compose, Kubernetes, etc.
- Experience that would be good to have:
- 2 - 3 years of commercial experience
- Ability to sensibly design features from a UI and UX perspective
- Experience with real-time interfaces and backends
- Own our user interfaces with an eye to lightning-fast performance and a great user experience
- Implement compelling and intuitive UIs, shaping the design and feel of the product alongside our founders
- Write a significant amount of code for new and existing features
- Ship high-quality code and architecture
- Mentor engineers on the team, developing their skills and helping advance their careers
- Help shape the future of our engineering organization
Requirements
- You have been building production web applications for 5+ years and know the systems from top to bottom
- You know SQL and have significant programming experience on the frontend with React
- You have a BS/MS/Ph.D. in a scientific field or equivalent experience
- You want to work in a fast-paced, high-growth startup environment that respects its engineers and customers
- Comfortable working with a 100% distributed engineering team, collaborating on GitHub, Slack, Zoom, etc. in the open and as a self-starter.
Bonus points
- You have backend experience building microservices
- You’ve contributed to open-source libraries and actively participate in the development community (blogging, meetups, tweeting, etc.)
- You have experience building interactive data visualizations
- You have worked in TypeScript, Java, Go
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and
interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.










