
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.

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Location: Bhavnagar (On-site)
Job Type: Full-time
Experience: 6 Months – 1 Year
Job Description:
We are looking for a Web Developer with experience in Laravel and PHP to join our on-site team in Bhavnagar. The candidate should have basic knowledge of backend development, databases, and web technologies.
Responsibilities:
- Develop and maintain web applications using Laravel
- Write clean, efficient, and secure PHP code
- Work with MySQL and handle database operations
- Troubleshoot and debug issues
- Collaborate with the team to implement new features
Requirements:
- 6 months to 1 year of experience as a Web Developer (Laravel)
- Good knowledge of PHP, Laravel, MySQL, HTML, CSS, JavaScript
- Understanding of MVC architecture and OOP
- Familiar with Git/version control
- Bachelor’s degree in IT, Computer Science, or related field (preferred)
Benefits:
- Competitive salary
- Learning and growth opportunities
- Supportive work environment
- Leave Encashment
- Alternate Saturdays Off
- Festival Holiday
- Yoga Sessions
Job Description
Build and maintain bots on Azure platform. Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments
Qualifications
- a) 5 years of experience in software development with clear understanding of the project life cycle
b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
c) Hands on experience with Machine Learning based chat bots
d) Experience with Azure bot services like Text Analytics etc.
e)Strong database skills and hands-on experience on databases like SQL Server/Oracle - f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
- g) Strong experience designing and working with
with service-oriented architectures (SOA) and WebAPIs.
- h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET
- i) Knowledge of Python and NodeJS is a plus
- j) Ability to design and optimize SQL Server 2008 stored procedures.
- k) Experience with JQuery, CSS3, HTML5 or similar technologies.
- l) Ability to adapt quickly to an existing, complex environment.
PHP Developer Responsibilities:
- Conducting analysis of website and application requirements.
- Writing back-end code and building efficient PHP modules.
- Developing back-end portals with an optimized database.
- Troubleshooting application and code issues.
- Integrating data storage solutions.
- Responding to integration requests from front-end developers.
- Finalizing back-end features and testing web applications.
- Updating and altering application features to enhance performance.
PHP Developer Requirements:
- Bachelor’s degree in computer science or a similar field.
- Knowledge of PHP web frameworks including Laravel, MySQL, API Development, OAuth, JWT, Git.
- Understanding of object-oriented PHP programming.
- Previous experience creating scalable applications.
- Proficient with code versioning tools including Git.
- Familiarity with MySQL databases.
- Ability to project manage.
- Good problem-solving skills.
Company link: https://www.catalystmi.com/" target="_blank">https://www.catalystmi.com/
Job Location: Mumbai (Hybrid)
Required Qualifications:
∙Bachelor’s degree in computer science, Information Technology, or related field, or equivalent experience.
∙5+ years of experience in a DevOps role, preferably for a SaaS or software company.
∙Expertise in cloud computing platforms (e.g., AWS, Azure, GCP).
∙Proficiency in scripting languages (e.g., Python, Bash, Ruby).
∙Extensive experience with CI/CD tools (e.g., Jenkins, GitLab CI, Travis CI).
∙Extensive experience with NGINX and similar web servers.
∙Strong knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).
∙Familiarity with infrastructure-as-code tools (e.g. Terraform, CloudFormation).
∙Ability to work on-call as needed and respond to emergencies in a timely manner.
∙Experience with high transactional e-commerce platforms.
Preferred Qualifications:
∙Certifications in cloud computing or DevOps are a plus (e.g., AWS Certified DevOps Engineer,
Azure DevOps Engineer Expert).
∙Experience in a high availability, 24x7x365 environment.
∙Strong collaboration, communication, and interpersonal skills.
∙Ability to work independently and as part of a team.

· Qualification: bachelor’s or master’s degree in computer science, Engineering, or related field.
· Proven 4+ years of experience in full stack development, including proficiency with React, Tailwind CSS, Python, and Flask.
· Strong understanding of Graph QL concepts and hands-on experience with Ariadne or similar frameworks.
· Familiarity with containerization using Docker for application deployment.
· Demonstrated expertise in machine learning model integration, preferably using the Hugging Face framework.
· Experience deploying machine learning models on cloud platforms such as Replicate and AWS is a strong plus.
· Excellent problem-solving skills and a proactive attitude towards learning and adapting to new technologies.
· Should have experience in Backend: Python, Flask Framework, Langchain ML Ops Framework, Ariadne Graph QL Framework, Docker. Frontend: React, Tailwind. ML Model Development – Hugging Face Model Training, ML Deployment onto Replicate or AWS
• Experience with Advanced SQL
• Experience with Azure data factory, data bricks,
• Experience with Azure IOT, Cosmos DB, BLOB Storage
• API management, FHIR API development,
• Proficient with Git and CI/CD best practices
• Experience working with Snowflake is a plus
Basic Qualifications
- Solid knowledge of algorithms/data structures is a must
- Strong Java software development experience – with a focus on Java 8 & 9
- Experience with NoSql databases – ideally with MongoDB
- Experience implementing REST apis – ideally with JAX-RS
- Experience with Reactive Programming – ideally with RxJava
- Experience implementing unit tests
Preferred Qualifications
- Experience developing applications in fintech or established financial institutions
- Experience with microservice architectures
- Experience developing systems that can scale to large amounts of data
- Experience working in Agile Scrum
- Experience working on a globally distributed team









