
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.

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Sal: Upto 30LPA+ESOPs
Location: Bangalore and Mumbai
Hybrid work mode
EXP: 3-6y
Roles & Responsibilities
Cashflo, true to its name, is on a mission to unlock $100+ billion of trapped working capital in
the economy by creating India’s largest marketplace for invoice discounting to solve the
day-to-day cashflow problems faced by businesses. Founded by ex-BCG and ISB / IIM
alumni, and backed by General Catalysts and Elevation Capital, Cashflo helps democratize
access to credit in a fair and transparent manner.
Awarded Supply Chain Finance solution of the year in 2019, Cashflo creates a win-win
ecosystem for Buyers, suppliers and financiers through its unique platform model. Cashflo
shares its parentage with HCS Ltd., a 25 year old, highly reputed financial services company
has raised over Rs. 15,000 Crores in the market till date, for over 200 corporate clients.
Our leadership team consists of ex-BCG, ISB / IIM alumni with a team of industry veterans
serving as the advisory board. We bring to the table deep insights in the SME lending space,
based on 100+ years of combined experience in Financial Services. We are a team of
passionate problem solvers and big thinkers and are looking for like-minded people to join
our team.
We are looking for someone who loves a challenge, is ambitious, super tenacious and
persistent. S/he is a self-starter, thrives in a dynamic, small start-up environment, has a
knack for understanding customer needs, and loves to get sh*t done! If you check these
boxes - we want to talk to you!
The opportunity:
-Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make
a tangible difference to the small business landscape in India
-Join a high performance, dynamic and collaborative work environment that throws new
challenges on a daily basis
-Be part of the early founding team and be directly responsible for driving the company's
success
Key Responsibilities
-As an early team member, you will get a chance to set the foundations of our engineering
culture. You will help articulate our engineering principles and help set the long-term
roadmap.
-Making decisions on the evolution of Cashflo's technical architecture
-Building new features end to end, from talking to customers to writing code
Our Ideal Candidate Will Have
● 3+ years of full-time software engineering experience
● Experience building scalable backend platforms (you've owned & built features from start
to
finish before)
● Thorough knowledge of SDLC
● Extensive knowledge of any of Python, Go, NodeJS
● Expertise on any RDBMS or NoSQL databases
● Understanding of messaging systems like RabbitMQ, Kafka and protocols
● Understands CI/CD pipelines
● Exposure to cloud providers like AWS, GCP or Azure
● Seen extensive scale and understands the evolutionary technical challenges
About You
-Product-minded. You have a sense for great user experience and feel for when something
is off. You love understanding customer pain points and solving for them.
-Get a lot done. You enjoy all aspects of building a product and are comfortable moving
across the stack when necessary. You problem solve independently and enjoy figuring stuff
out.
-High conviction. When you commit to something, you're in all the way. You're opinionated,
but you know when to disagree and commit. Mediocrity is the worst of all possible outcomes.
What’s in it for you
● Gain exposure to the Fintech space - one of the largest and fastest growing markets in
India
and globally
● Shape India’s B2B Payments landscape through cutting edge technology innovation
● Be directly responsible for driving company’s success
● Join a high performance, dynamic and collaborative work environment that throws new
challenges on a daily basis
● Fast track your career with trainings, mentoring, growth opportunities on both IC and
management track
● Work-life balance and fun team events
· 12+ years of professional experience in front-end development.
· 7+ years of hands-on experience with React.js and its ecosystem (Redux, Context API, Hooks, etc.)
· Strong understanding of JavaScript (ES6+), HTML5, and CSS3.
· Experience with RESTful APIs, GraphQL, and WebSocket integration.
· Proficiency in modern build tools (Webpack, Vite, Babel, etc.).
· Expertise in state management libraries (Redux, MobX) and React Query.
· Solid understanding of UI/UX principles and responsive design.
· Experience with testing frameworks (Jest, React Testing Library, Cypress, etc.).
· Familiarity with modern CI/CD pipelines and version control tools (Git).
Network Security Engineer – 10+ Years of Experience
(Males & Immediate Joiners only)
Mandatory Skills:
- 10+ years of experience in network security with a strong focus on data center security, cloud security, and container security.
- In-depth knowledge of firewalls, intrusion detection/prevention systems (IDS/IPS), and other security tools like anti-virus and endpoint protection.
- Experience with cloud security solutions and securing cloud-native applications.
- Strong experience with vulnerability management, penetration testing, and disaster recovery planning.
- Advanced knowledge of network protocols, network security design, and defense against common attack vectors (e.g., DDoS, SQL injection, phishing).
- Familiarity with security frameworks such as NIST, ISO 27001, and other relevant security standards.
- Excellent analytical, problem-solving, and critical thinking skills, with a strong attention to detail.
- Strong communication and interpersonal skills, with the ability to train staff and consult with management on security matters.
We are looking for an experienced Network Security Engineer with 8+ years of experience in managing and securing network infrastructures, including data center and cloud security solutions, as well as container security. If you have a strong background in firewall solutions, vulnerability management, and a passion for securing modern IT environments, this role is for you!
---
Role Purpose:
As a Network Security Engineer, you will be responsible for ensuring the security, integrity, and confidentiality of the organization's network and systems. You will focus on installing, administering, and troubleshooting network security solutions, working with a variety of security tools and platforms, including firewalls, cloud security, containers, and endpoint protection.
---
Key Responsibilities:
Security Solutions Management:
- Install, configure, and administer network security solutions, including firewalls and cloud security tools.
- Update software and firmware for network security systems with the latest security patches, ensuring defenses are up-to-date.
- Configure and support security systems such as firewalls, anti-virus software, and intrusion detection/prevention systems.
- Implement container security solutions to secure applications and services in cloud environments.
Vulnerability & Penetration Testing:
- Conduct vulnerability assessments and penetration testing to identify potential threats and vulnerabilities.
- Develop and implement disaster recovery plans to mitigate the impact of potential security breaches.
- Monitor network traffic for signs of suspicious activity, perform threat analysis, and recommend improvements to reduce risk.
Security Policy & Access Control:
- Create and enforce network security policies, including access controls, authorization roles, and defenses against unauthorized access, modifications, and data destruction.
- Ensure network resources are properly configured to defend against unauthorized or malicious activities.
- Provide expert advice and support to staff, managers, and executives on security best practices.
Security Monitoring & Incident Response:
- Actively monitor network and application traffic for suspicious behavior and respond to potential security incidents.
- Identify, analyze, and respond to security breaches, providing clear documentation and resolution strategies.
- Ensure the effectiveness of security controls and defenses by reviewing security alerts and incidents.
Training & Consultation:
- Train staff and end-users on security protocols and best practices to raise awareness and reduce human error.
- Provide technical consultations and guidance on improving security measures across all departments.
- Offer continuous education on new threats and security solutions to enhance overall organizational security posture.
---
Qualifications & Experience:
▪ 2 - 4 years overall experience in ETLs, data pipeline, Data Warehouse development and database design
▪ Software solution development using Hadoop Technologies such as MapReduce, Hive, Spark, Kafka, Yarn/Mesos etc.
▪ Expert in SQL, worked on advanced SQL for at least 2+ years
▪ Good development skills in Java, Python or other languages
▪ Experience with EMR, S3
▪ Knowledge and exposure to BI applications, e.g. Tableau, Qlikview
▪ Comfortable working in an agile environment
We're Hiring - Java Full Stack Developer !
Job Details:
Location: Bangalore, Mumbai, Pune
Role: Java Full stack Developer
Experience: 5 to 10 Years
Notice Period: Immediate to 15 Days
Work Mode: Hybrid
Skills Required:
Strong knowledge of Java, Core Java, SQL
Expertise in Spring Boot, Angular/ React
Proficiency in OOPS, Design Patterns, Data Structures, and Algorithms
Experience with Multithreading and Microservices
Good experience in cloud platform, AWS preferred.
Experience with RESTful services and APIs
Familiarity with Agile development methodologies.
• Areas of expertise: Go, Electron, NodeJs.
• Developer in Linux and Windows environments
• Proficient in software development tools such as IDEs, debuggers, profilers, source control systems.
• Strong in coding languages (e.g. C, C++, Go, Java) and frameworks (e.g. NodeJs, Electron, Git)
Preferred Qualifications
The ideal candidate will possess the following experience:
• Good subject matter expertise with Kubernetes, Docker and other container orchestration tool.
• Practical experience developing, testing and operating a service in a hybrid cloud.
• Outstanding coding/scripting skills, preferably in Go.
• Experience with Linux/Unix
• Experience in Jenkins and CI/CD environment
• Strong oral and written communication skills
Job Requirements:
1. Responsible for making outbound calls and regular follow-up on leads assigned.
2. Build a strong relationship/Trust with customers by Understanding the customer.
3. Process the Revenue generation by following Cold calling and follow-ups frequently.
4. Strong to give Demos/Presentations to the clients online and convert them to potential clients.
5. Strong enough to give revenue to the company and able to deliver results on time.
6. Motivated enough to do marketing Research on different CRM applications/software as per the client’s requirements.
7. Requirements, Explain the product or service to potential customers and suggest the right products to the customers.
8. Handling customer queries and resolving the issues related to them.
9. He/she should have great communication and convincing skills and be able to reach targets.
10. He/She should be okay to give the physical demos if necessary or if requested by the client in rare cases.
Junior .Net developer
Key responsibilities: ❖ Give and Take the new technology training ❖ Develop and Unit test assigned tasks as per UI Mockup ❖ Provide daily progress report to seniors ❖ Keep task status up to date in project management ❖ Write the acceptance criteria based on the user story Experience in development of web applications ❖ Must have strong hands-on experience in ASP.Net MVC with jQuery and Ajax ❖ Must have a clear Concept of OOPS ❖ Must be able to write efficient SQL Stored Procedure ❖ Good to have Experience of Microsoft Azure Deployment ❖ Should have a good understanding of Agile Methodologies ❖ Quickbooks Project ❖ Must have knowledge of accounting.
Technical Skills: Primary Skill ❖ Must have strong hands-on experience in ASP.Net MVC, SQL Server ❖ Must be able to practically use the OOPS concept in c# 20 Designation Junior Software Developer Department .Net Experience Required 0 to 2 Years Reporting to Senior Software Developer Employment Type Full time Location Ahmedabad ❖ Must know CRUD operations using EF or Ado.net with Stored Procedure ❖ Should have the debugging skill.
Secondary Skill :❖ Should have a good understanding of Agile Methodologies ❖ Should pay good attention to details ❖ Having a Proactive attitude would be added as an advantage
Job description
Roles and Responsibilities
- To work with multiple internal stakeholders to develop strong digital strategies, oversee the website optimization, and play an important role in the planning and execution of integrated marketing campaigns.
- Managing digital campaigns on affiliate pages and websites -Sound Skills in SEO, SEM, PPC, Content Marketing, Analytics & Mail Automation
- Good command over the English language and also have the ability to research for information on the internet Article writing, Meta information writing, researching on the internet for data Experience in developing original content for websites.
- Should have worked on Google Analytics and Google Webmaster Tools Should have worked on Link Building and Spammy Link Analysis Good in SMO Strategy Planning and Marketing.
- We are looking to hire a bright Junior to mid-level Digital Marketing Executive who can create software-related brochures, help with writing technical content, blogs and do some social media updates.
- content writing Digital Marketing Profile.
- Assist in the formulation of strategies to build a lasting digital connection with consumers quickly in internet research and impeccable writing skills.
Desired Candidate Profile
- Should be well versed with the latest concepts and techniques of Digital and Social Media Marketing in order to brief our Digital Media Agencies.
- Web development skills: Sound knowledge of HTML/JavaScript, strong knowledge of search engine optimization, and advanced Word and Powerpoint skills.
- Should be a Graduate in Digital Media with knowledge of digital marketing.
- Must have experience in Google ad words, analytics, and penalty recovery.
Your Day-to-Day Tasks Include:
Ship product, independently and/or as part of a small team
Collaborate with other engineers to build new features
Debugging using dev consoles, firebug, firecookie, or any of your favorite tools.
Help troubleshoot production issues and resolve critical customer facing issues Provide top-notch support to our customers
You Should Have:
A strong body of prior front end work, including significant projects written in JavaScript. Mastery of JavaScript; expertise in most of the following technologies, and proficiency in all of them: jQuery, CSS, HTML5, AJAX.
Deep understanding of closures, prototypal inheritance, DOM manipulation, HTTP, web security, cross browser compatibility challenges.
Strong Experience with NodeJS and Express JS.
Hands-on with a code management system like GIT, SVN.
Experience with NoSQL databases, preferably CouchDB or CouchBase.
Good to have: Experience with ReactJS and Typescript.












