Customer Support

Industry -Media and entertainment

DUTIES & RESPONSIBILITIES:

Intake, Ideation and Planning

 Should have the smartness and presence of mind to provide on the spot solutions to the business owners objections and concerns as well as to be able to Pivot from a prepped position basis the conversation

      o Establish relationships with new and niche Clients to expand our reach.

      o Monitor trends and analytics to make product and pricing suggestions for our clients.

      o Maintain strong relationships with our existing partner to understand how we can help them grow while also knowing which product offers and price best fit their model.

 Generate new business leads and build relationships.

 Significant interaction with clients, both face-to-face, online and over the telephone.

 Identify business opportunities through research of specific industry or market.

 Understand customer’s business needs and gather product knowledge to meet those needs.

 Providing support to customers, offering clear advice and solutions wherever possible.

 Ensuring high quality of service by developing a thorough and detailed knowledge of brand specifications.

 Meeting sales targets set by management and contributing to team targets.

 Able to take responsibility and work on flexible basis.

 Maintain all sales activities & dashboard.

Client Servicing-

 On time revert to client on briefs/proposals.

 Post evaluations for all campaigns.

 Objection handling.

 Trade Marketing activities to be suggested to enhance revenue optimization.

 Build and maintain business relationships with key clients and agencies.

 Inter department co-ordination #DhunBadalKeTohDekho.

 Work closely with the programming team and BIG solutions for creative ideas for the clients.

 Ensure sales entitlements are as per the programming guidelines.

o · Seek assistance from marketing and content planning teams for key client pitches.

 Required Qualifications and Skills-

 MBA or a Post Graduate – Minimum 4 years work experience is mandatory.

 Excellent communication skills, confident, enthusiastic, attention to detail, creative.

 Result Oriented and Capacity to operate in a growth environment that is increasingly competitive.

 Set the highest ethical and professional standards.

 Comfortable with change.

• Development:Develop and maintain responsive and cross-browser compatible web applications using modern frontend technologies.
• Write clean, efficient, and well-documented code.
• Implement UI/UX designs and wireframes into functional web pages.
• Optimize applications for maximum speed and scalability.
• Participate in code reviews to ensure code quality and consistency.   
• Integrate with backend APIs and services.
• Troubleshoot and debug issues.

Responsibilities

• Identify potential customers from amongst a bunch of leads
• Qualify leads from different marketing campaigns as viable sales opportunities
• Contact prospects via emails and cold calls
• Present the company to prospective clients
• Identify client requirements and suggest them with suitable products/services
• Come up with customised product solutions that will help boost customer satisfaction
• Establish long-term relationships with the clients
• Seek new business opportunities in the market proactively
• Keep updated about latest business trends

Requirements

• B.Tech in C.S, I.T, Marketing or related field
• Proven 2+ years of experience as a Business Development Representative, Account Executive or similar job role
• Prior working experience in SaaS startup is must.
• Excellent customer service skills
• Impressive communication skills
• Extensive experience with various sales techniques
• Proven record of achieving sales quotas
• Hands-on experience with CRM software like Zoho, Sales Navigator.
• Familiarity with MS Office - Excel in particular
• Sound knowledge of sales performance metrics
• Should be a Team Player
• Excellent negotiation skills
• Ability to deliver convincing presentations
• Good leadership skills

Title: Python Developer

Job Type: Full-time

Responsibilities:

• Developing and maintaining Python-based applications.
• Writing clean, maintainable, and efficient code.
• Integrating user-facing elements developed by front-end developers with server-side logic.
• Identifying and fixing bottlenecks and bugs.
• Participating in code reviews.
• Collaborating with cross-functional teams to design, develop and implement new features.

Requirements:

• Bachelor's or Master's degree in Computer Science or a related field.
• Strong proficiency in Python and its frameworks such as Django or Flask.
• Understanding of fundamental design principles behind a scalable application.
• Familiarity with code versioning tools such as Git.
• Knowledge of databases such as MySQL, PostgreSQL or MongoDB.
• Good problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Role – Sales Manager - Digital Ad Sales

Location - Mumbai and Bengaluru

Qualification - Graduation

CTC- Up to 16 LPA

Experience - 4-8 years

Roles & responsibilities:

- Revenue generation, forecasting accuracy, customer satisfaction, reach & exceeding sales goals & yield targets.

- Develop the vision & manage the sales/ account strategies to unlock the potential in market.

- Continue to develop a thorough understanding of assigned market and competitor knowledge to benefit your client.

- Work towards meeting monthly, quarterly and annual revenue goals.

- Drive customer engagement with pro- active content, campaign led conversations evaluate account performance, identify opportunities & follow up/through on requests.

- Ensure the account team is continually putting the customer first and providing world class service.

Key requirements :

• Excellent research, analytical, presentation and communication (written and verbal) skills and the ability to create compelling, persuasive presentations for clients.

• 4-8 years of experience in domestic sales. (Digital media advertising sales experience is a must)

• Education: BSc/ BA/ BTech / BCom/ BBM required• Excellent research, analytical, presentation and communication (written and verbal) skills and the ability to create compelling, persuasive presentations for clients.

• Minimum 1-year experience in online media; direct sales and/or business development experience including working with digital media (selling in six and seven-figure media deals) required.

• Basic Knowledge of Internet advertising: CPA, CPM, CPV, lead generation, etc. is required.

Roles and Responsibilities:

• Understand and troubleshoot technology problems and offer solutions
• Understand the technology infrastructure and Application architecture end to end
• Code review for the source code delivered by team
• Understand the business requirements and deliver it through outsourced team
• Support/lead new technology initiatives and related technology deliveries
• Take part in evaluation of new products, POC, Time bound RND and solution deliveries
• Manage teams (both internal and external)/projects within given cost and time
• Plan, execute, track and report progress of initiatives taken up
• Adopt new processes/ improve existing processes to deliver better business solutions
• Adhere to quality / info-security guidelines and processes including maintain adequate documentation
• Attend review meetings, business user meetings, IT meetings etc

• Minimum qualification required is Graduation in computers / electronics with an experience of 2-6 years
• Require good written and spoken communication skills
• Require ability to lead a team and manage delivery with help of partners.
• Require hands on experience in developing applications with Angular, .Net Core, Asp.Net, MVC, SQL and Node JS.
• Require proven abilities to analyze, debug and find solution to technology issues
• Require process orientation, ability to adopt new processes and improve existing processes on ongoing basis
• Require experience in developing responsive web applications
• Require hands on experience in scaling/load balancing applications
• Require hands on experience in writing queries on SQL technologies
• Require knowledge of Windows operating systems
• Passion to learn and work on any technology

Dear Candidate

Greetings from App Ideas Infotech Pvt Ltd

App Ideas Infotech Pvt Ltd looking for a Shopify Developer. The App Ideas is the leading Web & Mobile App Development Company that can help your business grow with innovative and engaging solutions. We build cutting-edge digital solutions with the quick-engaging user interface and user experience. Over the years we have established ourselves as the leading service provider for mobile app development, web development, Web and graphic design, e-commerce development, IOT development and games development.

Min. Experience:- 1 to 2 Years

Job Location: A’bad (Nikol - Naroda)

Bond:- 1 Year

Salary :- 10k to 25k (Depends on Skills and experience)

Education Qualification:- BCA, MCA, MSCIT, BSCIT, BE(IT), ME(IT), Diploma in IT and others.

Job Description

• Shopify Theme development
• Shopify app development experience
• Exposure PHP HTML5, CSS3, jQuery, and Bootstrap framework
• Working knowledge in Custom Shopify APP development
• Altering pre-existing Shopify templates

Benefits

• Only 5 days working
• Flexible job timin
• Company Provide necessary training
• Great Career enhancement opportunity
• Excellent learning opportunities
• Paid Leaves, festival leaves

Month End Party, Birthday Parties, Tours, and other cultural events.

If you do not find suitable profile, you may kindly share this information to your friends who are looking for change/good opportunity.

With Regards,

Trusha Kachhadiya

HR Executive

App Ideas Infotech Pvt Ltd

Web: http://www.theappideas.com/">www.http://www.theappideas.com/">theappideas.com