Customer Support
at Tabnova
2 - 5 yrs
₹1L - ₹4L / yr
Remote, Surat, Ahmedabad, Mumbai, Pune
Skills
Customer Support
Communication Skills
Customer Service
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.
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About Tabnova
Founded :
2012
Type :
Products & Services
Size :
20-100
Stage :
Raised funding
About
N/A
Company social profiles
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Shubham Vishwakarma
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