
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.

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PHP 8.3 and Laravel 10 Developer Job Description
A PHP 8.3 and Laravel 10 Developer is responsible for designing, developing, and maintaining web applications using the latest versions of PHP and Laravel. Here's a breakdown of the job:
Key Responsibilities
- Web Application Development: Develop scalable and efficient web applications using PHP 8.3 and Laravel 10.
- Feature Development: Design and implement new features, including backend API development and integration with frontend applications.
- Code Maintenance: Maintain and refactor existing codebases to ensure best practices and performance optimization.
- Troubleshooting: Identify and resolve issues with web applications, including debugging and performance tuning.
- Collaboration: Work with cross-functional teams, including frontend developers, designers, and project managers to deliver high-quality web applications.
Essential Skills
- PHP 8.3: Strong understanding of PHP 8.3 features and best practices.
- Laravel 10: Experience with Laravel 10, including routing, middleware, Eloquent, and Blade templating.
- Web Development: Knowledge of web development principles, including RESTful APIs, security, and performance optimization.
- Database Management: Experience with database management systems like MySQL or PostgreSQL.
- Version Control: Familiarity with version control systems like Git.

Leading digital transformation company that empowers businesses to thrive in the digital era. By leveraging cutting-edge technologies such as Data Analytics, Product Engineering, ServiceNow and SAP.
We help organizations optimize operations, enhance customer experiences, and drive innovation. The
company offers end-to-end solutions that span across IT consulting, software development, and digital strategy, ensuring seamless integration and measurable results. We are driven by a mission of building globally competitive technology solutions for our clients across diverse industry verticals in India and overseas.
Role: .Net Developer
Location: Pune
Education: BE, B. Tech, BCA, M. Tech, MCA, MSc- computers or IT
Job brief
We are looking for a .Net developer to build software using languages and technologies
of the .NET framework and .NET core. You will create new application, configure
existing application and provide user support for existing application. In this role, you
should be able to write functional code with a sharp eye for spotting defects. You should
be a team player and excellent communicator. If you are also passionate about the .NET
framework, .NET Core and angular, we’d like to meet you.
Your goal will be to work with internal teams to design, develop and maintain software.
Responsibilities
• Participate in requirements analysis.
• Collaborate with internal teams to produce software design and architecture.
• Write clean, scalable code using .NET programming languages.
• Test and deploy applications and systems.
• Revise, update, refactor and debug code.
• Improve existing software.
• Serve as an expert on applications and provide technical support.
Requirements
• Proven experience as a .NET Developer core and Angular.
• Familiarity with the ASP.NET framework, .NET core, SQL Server and
design/architectural patterns (e.g. Model-View-Controller (MVC)) and Angular.
• Knowledge of at least one of the .NET languages C#, JavaScript, Angular and
HTML5/CSS3.
• Familiarity with architecture styles/APIs (REST, RPC).
• Understanding of Agile methodologies.
• Excellent troubleshooting and communication skills.
Description
Job Summary
We are seeking a visionary Senior AI Engineer with a minimum of 3+ years of experience to lead the development of an advanced AI system leveraging CrewAI and LangChain tools to build intelligent, collaborative multi-agent systems for the logistics domain. The role includes designing AI agents capable of handling complex tasks, optimizing workflows, and conducting A/B and beta testing to ensure robust, scalable performance under diverse conditions. This is an opportunity to shape cutting-edge AI systems and revolutionize logistics operations.
Responsibilities:
1. Design & Architecture:
Architect and implement a multi-agent AI system using CrewAI for task collaboration, communication, and real-time logistics optimization.
Integrate LangChain tools for natural language understanding, contextual reasoning, and knowledge retrieval.
Ensure the system is designed to allow comprehensive testing, iteration, and improvement.
2. AI Agent Development:
Develop autonomous agents capable of dynamic decision-making, task delegation, and seamless inter-agent communication.
Use LangChain to enhance agent capabilities, such as reasoning over unstructured data and interfacing with external knowledge bases.
3. A/B Testing & Experimentation:
Design and execute A/B tests to compare AI agent strategies, workflows, and decision-making models under varying scenarios.
Develop and implement metrics for evaluating system performance (e.g., latency, accuracy, scalability).
Use experimentation frameworks to test hypotheses and gather insights on system improvements.
4. Beta Testing & Real-World Simulation:
Set up controlled beta testing environments that mimic real-world logistics operations.
Simulate edge cases, bottlenecks, and high-load scenarios to ensure system robustness and scalability.
Gather feedback from beta users and iterate on the system to address discovered issues.
5. Progress Demonstration:
Develop dashboards and visualizations to showcase key performance indicators (KPIs) and test results.
Implement tools to log and track agent interactions, decision outcomes, and error rates in real-time.
Regularly present progress to stakeholders, highlighting improvements and areas for refinement.
6. Optimization & Scalability:
Optimize multi-agent interactions and resource allocation for real-world logistics challenges.
Ensure the system scales seamlessly for complex operations involving high volumes of agents and data.
7. Integration:
Seamlessly integrate the multi-agent system with logistics platforms, such as Transportation Management Systems (TMS) and Warehouse Management Systems (WMS).
Use LangChain tools to connect agents to APIs, external knowledge graphs, and live data streams.
8. Collaboration & Leadership:
Lead a team of engineers in developing advanced AI solutions, mentoring them on testing frameworks and innovative technologies like CrewAI and LangChain.
Collaborate with cross-functional teams to align AI development with business needs.
9. Research & Innovation:
Stay updated on the latest advancements in multi-agent systems, LangChain, CrewAI, and testing frameworks.
Introduce cutting-edge techniques to continuously improve the AI system’s performance.
Required Qualifications:
Education: Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field (Ph.D. preferred).
Experience:
• 3+ years in AI development, with experience in multi-agent systems, logistics, or related fields.
• Proven experience in conducting A/B testing and beta testing for AI systems.
• Hands-on experience with CrewAI and LangChain tools.
• Should have hands-on experience working with end-to-end chatbot development, specifically with Agentic and RAG-based chatbots. It is essential that the candidate has been involved in the entire lifecycle of chatbot creation, from design to deployment.
• Should have practical experience with LLM application deployment.
Technical Skills:
• Proficiency in Python and machine learning frameworks (e.g., TensorFlow, PyTorch).
• Strong understanding of A/B testing platforms and methodologies for AI systems.
• Expertise in building beta testing pipelines and real-world simulation environments.
• Familiarity with distributed systems, reinforcement learning, and natural language processing (NLP).
• Proficiency in using LangChain tools for chaining tasks, knowledge retrieval, and reasoning.
• Proficiency with cloud platforms (AWS, Azure, GCP) and containerization tools (Docker, Kubernetes).
• Good to have experience in Cursor & MCP.
• Experience in setting up monitoring dashboards with tools like Grafana, Tableau, or similar.
Preferred Qualifications:
Experience in logistics systems, such as route optimization, shipment tracking, and demand forecasting.
Familiarity with graph theory, network optimization, and blockchain for agent security.
Background in designing scalable systems tested under diverse operational conditions.
Soft Skills:
Strong analytical and problem-solving abilities.
Ability to communicate technical concepts effectively to stakeholders.
Leadership skills for mentoring teams and guiding project execution.
Looking for a Designer Intern!
🚀 Are you passionate about crafting stunning visuals and seamless user experiences?
🎨 Love bringing characters and motion to life through design?
Join us as a Designer Intern and unleash your creativity!
Responsibilities
🎨 Design & Branding – Create high-quality graphic assets, illustrations, and branding elements for digital platforms.
🖌️ Motion & Character Design – Develop engaging character designs, motion graphics, and animations for UI interactions, marketing, and social media using After Effects, Blender, or similar tools.
📱 UI/UX & Prototyping – Assist in designing web and mobile experiences, including wireframes, prototypes, and user journeys, while maintaining a consistent design system. Ensure responsiveness, accessibility, and user engagement.
🤝 Collaboration – Work closely with developers, marketers, and content creators to ensure seamless design-to-development workflows.
🚀 Trends & Innovation – Stay updated with UX trends, typography, color theory, and AI-powered design tools to enhance workflows.
💡 Creativity & Ideation – Participate in brainstorming sessions, contribute fresh ideas, and refine designs based on feedback
Requirements:
🎓 Education – Any degree in graphic or motion design (Mandatory).
🖍️ Graphic Design Tools – Proficiency in Photoshop, Illustrator, or similar tools (Mandatory).
🎞️ Motion Graphics Tools – Experience with After Effects, Blender, or similar tools (Mandatory).
📐 Branding & Aesthetics – Strong knowledge of branding, typography, and color theory.
🎭 Character & Motion Design – Ability to create character designs, animations, and motion graphics for digital platforms.
📲 UI/UX & Prototyping – Understanding of UI/UX principles, user flows, and prototyping. Knowledge of Figma, Adobe XD, or similar tools is a plus.
🔥 Passion & Innovation – A strong drive for creativity, innovation, and pushing design boundaries.
- 4 to 8 years of industry experience in (JAVA, Spring Boot , Microservices)
- Ability to effectively manage task distribution
- Able to adapt to changing business requirements and react quickly
- Strong customer focus and results-oriented attitude. Self-motivated individual & able to work independently


Experience – 5+ years
Job Location- Hyderabad
Mode of Work- Work from office
Eligibility Criteria
Should have an aggregate of 60% in the academics till date.
Any Graduate/Post Graduate.
Frontend Developer (React JS & Next JS)
Primary Skills: Next JS, Angular JS 8, MERN Stack, HTML 5, CSS3, Bootstrap 5, Java, Relational and NonSQL Database (added advantage) (SQL and Mongodb), JIRA
Required skills, Roles & Responsibilities
Developing new user-facing features using React.js
Building reusable components and front-end libraries for future use
Translating designs and wireframes into high quality code
Optimizing components for maximum performance across a vast array of
web-capable devices and browsers
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
Good knowledge of HTML5 and CSS3 with Bootstrap5
Good working Knowledge of Angular JS, Node.js and Next JS
Thorough understanding of React.js and its core principles and implementations
Experience with popular React.js workflows (such as Context API, Hooks, Flux and Redux)
Familiarity with newer specifications of Ecma Script
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Knowledge on Database (Relational and No SQL Database) is highly recommended
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
Familiarity with code versioning tools such as Git and SVN.
Leading the team in the correct direction
Preparing the necessary technical and non-technical documents
Assisting the team in internal auditing and external auditing if needed
Code Reviews and Code deployments (as he will be doing the changes in the live window for now and push the
changes to Prod)
Assisting the QA team in testing and making them understand the business requirement
- Key responsibility is to design & develop a data pipeline for real-time data integration, processing, executing of the model (if required), and exposing output via MQ / API / No-SQL DB for consumption
- Provide technical expertise to design efficient data ingestion solutions to store & process unstructured data, such as Documents, audio, images, weblogs, etc
- Developing API services to provide data as a service
- Prototyping Solutions for complex data processing problems using AWS cloud-native solutions
- Implementing automated Audit & Quality assurance Checks in Data Pipeline
- Document & maintain data lineage from various sources to enable data governance
- Coordination with BIU, IT, and other stakeholders to provide best-in-class data pipeline solutions, exposing data via APIs, loading in down streams, No-SQL Databases, etc
Skills
- Programming experience using Python & SQL
- Extensive working experience in Data Engineering projects, using AWS Kinesys, AWS S3, DynamoDB, EMR, Lambda, Athena, etc for event processing
- Experience & expertise in implementing complex data pipeline
- Strong Familiarity with AWS Toolset for Storage & Processing. Able to recommend the right tools/solutions available to address specific data processing problems
- Hands-on experience in Unstructured (Audio, Image, Documents, Weblogs, etc) Data processing.
- Good analytical skills with the ability to synthesize data to design and deliver meaningful information
- Know-how on any No-SQL DB (DynamoDB, MongoDB, CosmosDB, etc) will be an advantage.
- Ability to understand business functionality, processes, and flows
- Good combination of technical and interpersonal skills with strong written and verbal communication; detail-oriented with the ability to work independently
Functional knowledge
- Real-time Event Processing
- Data Governance & Quality assurance
- Containerized deployment
- Linux
- Unstructured Data Processing
- AWS Toolsets for Storage & Processing
- Data Security
Key Responsibilities:
- Owning the entire marketing framework, including developing nurture campaigns, email sequences, transactional emails, SMS Campaign On-Page marketing (such as banners, Pop-ups, and offer campaigns)
- Excellent in writing email SMS and on-page campaign copies.
- Good understanding of HTML for (Email campaign building)
- Working understanding of Marketing automation, customer communication journey.
- Worked on Landing page creation (drag and drop builder forms)
- Identifying campaign trends/insights and analyzing results to help make informed decisions and program enhancements overtime
- Prioritizing tasks and managing multiple stakeholders and strands of work with a willingness to take on additional projects as needed.
Required Skills:
- Bachelor’s degree/MBA with equivalent experience of 2-4 years in Digital Marketing domain.
- Edu-tech and E-Commerce experience will be preferred.
- Experienced in campaign creation, journey building, lead nurturing, landing page optimiser.
- Familiar with Hubspot, Webengage, Clevertap, moengage is a plus.
- Extensive understanding of the digital marketing industry, best practices, user behaviour, and buyer’s psychology.
- Understanding
- Understanding of Marketing Tools such as Email, SMS, Push etc.
- A dynamic candidate who can adopt new techniques quickly.
- Strong understanding of social media marketing techniques.
- Ability to analyze metric data and convey recommendations appropriately to supervisors.
- Self-motivated, detail oriented and able to prioritize daily work efficiently.
- Effective Analytical skills.
Education Qualification - BE , B-Tech _ computer science / BCA
Experience - 1 -2 years
Responsiblity -
Genrate leads thru Telecalling
Digital Marketing ( Daily Postings )
Field sales ( if required )

