Customer Support

ROLE & RESPONSIBILITIES:

As Manager-Business Development, you will be responsible for business development in the India Market. Will be responsible for identifying new opportunities to expand markets and drive business growth while also enabling increased revenue from current accounts. Build and maintain strategic partnerships and nurture relationships with influencers and stakeholders.

RESPONSIBILITIES & DUTIES:

• Responsible for sales in the Indian market for our SaaS Product.
• Lead outbound and direct sales efforts by proactively engaging with potential clients, building strong relationships, and successfully closing deals. This is a field-intensive role that requires frequent client visits, lead generation, and hands-on market engagement to drive sales growth.
• Independently managing deal size of INR 50 L ARR in the past
• Coordinating with the Pre-sales team on getting Demos / POCs conducted.
• Proposal preparation, conducting commercial negotiations leading to closure and contracting.
• Collecting payments from customers and managing customer relationships.
• Strong communication skills with ability to sell and interact with CXO profiles of companies.

IDEAL CANDIDATE:

• Overall 6-8 years of experience in outbound and direct sales preferably in the garment industry.
• Minimum 4-5 years of experience in selling ERP solutions.
• Solid business development & acquisition experience
• Strong relationship and account management skills
• Proficient in using CRM tools and data analysis to drive sales performance
• Proactive and solutions-oriented with the ability to work independently
• Excellent interpersonal skills and ability to communicate with stakeholders at all levels - internally as well as externally
• Excellent communication, negotiation, and presentation skills
• Strong business acumen and ability to understand customer needs

Job Description:

We are seeking a Tableau Developer with 5+ years of experience to join our Core Analytics team. The candidate will work on large-scale BI projects using Tableau and related tools.

Must Have:

• Strong expertise in Tableau Desktop and Server, including add-ons like Data and Server Management.
• Ability to interpret business requirements, build wireframes, and finalize KPIs, calculations, and designs.
• Participate in design discussions to implement best practices for dashboards and reports.
• Build scalable BI and Analytics products based on feedback while adhering to best practices.
• Propose multiple solutions for a given problem, leveraging toolset functionality.
• Optimize data sources and dashboards while ensuring business requirements are met.
• Collaborate with product, platform, and program teams for timely delivery of dashboards and reports.
• Provide suggestions and take feedback to deliver future-ready dashboards.
• Peer review team members’ dashboards, offering constructive feedback to improve overall design.
• Proficient in SQL, UI/UX practices, and alation, with an understanding of good data models for reporting.
• Mentor less experienced team members.

Responsibilities:

·       Conduct keyword research to identify high-volume, relevant keywords that align with our business goals.

·       Optimize website content (including title tags, meta descriptions, headings, and body copy) for target keywords and search engine algorithms.

·       Perform technical SEO audits to identify and fix website issues that are hindering search engine ranking.

·       Build high-quality backlinks to our website through strategic outreach and content marketing initiatives.

·       Monitor website traffic and analyze key SEO metrics using Google Search Console and Google Analytics.

·       Stay up-to-date on the latest SEO trends and algorithm updates.

·       Generate reports and present SEO findings and recommendations to stakeholders.

·       Collaborate with content creators, web developers, and marketing teams to ensure a holistic SEO approach.

Qualifications:

·    2+ years of experience in SEO

·     Proven track record of success in increasing website traffic and organic search rankings

·    Strong understanding of on-page SEO, off-page SEO, and technical SEO best practices

·    Experience with keyword research tools (e.g., SEMrush, Ahrefs)

·    Proficiency in Google Search Console and Google Analytics

·    Excellent analytical and problem-solving skills

·    Strong written and verbal communication skills

·    Ability to work independently and manage multiple projects simultaneously

Java Developers [I+S/E2-MM2]

Java Full Stack Developer

We are looking for a skilled Full Stack Developer who is passionate about building high-quality software applications. The ideal candidate will have expertise in Java frameworks and extensions, persistence frameworks, servers, platforms, clouds, databases, data storage, and QA tools. The candidate should also have experience working with Angular, React, or Vue.

As a Full Stack Developer, you will be responsible for developing and maintaining software applications for our clients. You will work closely with a team of developers and project managers to deliver high-quality software products. You should be comfortable working in a fast-paced environment and be able to adapt to changing priorities.

Mandatory Skill Sets:

Java frameworks and extensions: You should be proficient in building enterprise-grade applications using Java 8+ and Spring Boot.

Persistence Frameworks: You should have experience working with Hibernate and/or JPA. You should be able to design and develop efficient data models, and perform CRUD operations using Hibernate and/or JPA.

 Servers: You should be familiar with Apache Tomcat and be able to deploy applications on Tomcat servers.

Platforms: You should have experience working with Java EE and Jakarta 2EE platforms.

Clouds: You should have experience working with AWS, and be familiar with AWS services such as EC2, S3, and RDS.

Databases / Data Storage: You should have experience working with MYSQL and Oracle databases

QA Tools: You should be proficient in JUnit5 and Postman. You should be able to write and execute unit tests, integration tests, and end-to-end tests using these tools.

Web Services: You should have experience working with RESTful web services.

API Security: You should be familiar with OAuth2, JWT, Auth0, or any other API security frameworks.

 Angular/React/Vue: You should have experience working with at least one of these frontend frameworks, HTML, CSS, and JavaScript.

If you are passionate about building high-quality software applications and have the required skill sets, we encourage you to apply. We offer competitive salaries and benefits, and a challenging work environment where you can learn and grow.

Shyja Shanoj

Manager - Business & Operations

Forte Recruitment Consultants

Kannur, Kerala, India

Roles & Responsibilities:

1. ·       Identifying quality lead and bringing up the projects for the company through different online platforms
2. ·       Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
3. ·       Handle the initial discussions and collect the strategic information about the prospects
4. ·       Understand complex project requirements and prepare proposal /bid to generate leads
5. ·       Continue prospect engagement and account management throughout the sales cycle until closure.
6. ·       Independently collaborate with the technical team for presentation with prospects.
7. ·       Scout for new bidding platforms and websites to catch out the opportunities.
8.  
9. Skill & Experience Required
10. ·       Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
11. ·       Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
12. ·       Experience with lead generation and prospect management via various online platforms.
13. ·       Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
14. ·       Lead generation through LinkedIn, database, and other social networks.
15. ·       Ability to handle the sales independently or as part of a team
16.  
17. Education: Degree/ any diploma

What You Need for this Position:

B.tech/BE/MS/MCA/BCA Degree in Computer Science, Engineering or a related subject
3+ years of experience using Swift to develop and deliver production applications for iOS
Strong understanding of the fundamentals of native development patterns
Experience with ios app testing and security, including writing unit tests, test automation, and working closely with quality assurance teams
Experience with dependency management tools such as Cocoapods, SPM, and Carthage
Debugging experience with stack traces, spin traces, performance & concurrency/threading issues
Successful launch of consumer-grade applications to the Apple App Store
Experience with Git VCS and best practices for source code management
Proven experience with crafting and integrating client-side REST APIs
Familiarity with CI/CD Pipelines (Jenkins, FastLane and others)
Excellent written and verbal communication skills
Self-motivated, and outstanding analytical skills


What You Will Be Doing:

We're a small, fast-paced growing team tackling huge new challenges every day
Learning new concepts while working with an intellectual and exceptionally talented team
Friendly and high growth work environment
Competitive compensation