
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.

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Designation: Head of Human Resource
Location: Indore (M. P.)
Role: Full time WFO
Job Summary:
The Head of Human Resource will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy.
Responsibilities:
- Recruits, interviews, hires, and trains new staff in the department.
- Oversees the daily workflow of the department.
- Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
- Provides constructive and timely performance evaluations.
- Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:
- Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.
- Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs.
- Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
- Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
- Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system.
- Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
- Develops and implements departmental budget.
- Facilitates professional development, training, and certification activities for HR staff.
- Performs other duties as required.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and negotiation skills.
- Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to adapt to the needs of the organization and employees.
- Ability to prioritize tasks and to delegate them when appropriate
- Thorough knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
Education and Experience:
- Bachelors degree in Human Resources, Business Administration, or related field required; Masters degree preferred.
- At least five years of human resource management experience required.
The Program Manager is accountable for the full-cycle management of localization or content projects, driving effective execution to meet quality, schedule, cost, and compliance objectives. This role coordinates internal resources and external vendors, continuously monitors project progress, and manages risks and dependencies proactively. The Program Manager ensures alignment of localization deliverables with business goals and compliance requirements utilizing technology tools and data insights. Effective communication and stakeholder management are critical to managing expectations and facilitating cross-team collaboration. This role suits candidates with strong organizational skills, attention to detail, and operational rigor in fast-paced global environments.Business Leadership
Develops detailed and realistic project schedules incorporating milestone tracking and actively adjusts timeline forecasts based on risk assessments, bottlenecks, and resource availability.
Maintains continuous, transparent communication across cross-functional teams and external vendors to align expectations, address issues promptly, and foster collaboration.
Manages stakeholder relationships by providing regular status updates, managing expectations, and escalating issues when necessary to ensure project success.
Compliance Leadership
Executes local project compliance activities ensuring alignment with global data privacy regulations, accessibility standards, and contractual obligations.
Maintains audit-ready project documentation, including scope changes, quality reviews, and risk mitigation plans.
Facilitates timely identification and resolution of quality issues through structured remediation workflows, promoting accountability and continuous improvement.
Technical Leadership
Utilizes project scheduling, localization, and asset management software tools to streamline execution, monitor progress, and ensure secure digital asset management.
Configures, troubleshoots, and supports systems underpinning translation memory, terminology management, and QA automation, resolving issues that may impact project delivery or quality.
Enforces quality assurance standards by participating in testing, reviews, and escalation of defects, supporting continuous enhancement of the localization process.
Generates, interprets, and communicates operational data reports that highlight project performance metrics, emerging risks, and improvement opportunities.
Ensures secure and organized digital asset version control with comprehensive audit trails to support compliance and traceability.
Collaborates with IT and external vendors to promptly resolve technical challenges, ensuring system availability and compliance adherence.
Qualification -
Bachelor’s degree in Linguistics, Project Management, Localization, or related domains.
6-7 years of project or program management experience within content, localization, or media operations.
Familiarity with workflow management systems, TMS, terminology databases, and QA tools.
Knowledge of global data privacy, accessibility regulations, and vendor contract management practices.
Demonstrated ability to manage budgets, timelines, and quality metrics for localization projects.
Effective communicator, skilled at navigating complex stakeholder environments.
We're hiring a Python Developer in Jaipur.
Not looking for someone who can recite design patterns. Looking for someone who can open a Django codebase, figure out what's broken,
and fix it by end of day. 3-4 years. Django / Flask / FastAPI. REST APIs. PostgreSQL. If you've maintained production code (not just built tutorial projects) — this is your role.
Full-time | Jaipur | Industry-standard pay | Small team = real ownership
Job Description: Python Automation Engineer Location: Bangalore (Office-based) Experience: 1–2 Years Joining: Immediate to 30 Days Role Overview We are looking for a Python Automation Engineer who combines strong programming skills with hands-on automation expertise. This role involves developing automation scripts, designing automation frameworks, and contributing independently to automation solutions, with leads delegating tasks and solution directions. The ideal candidate is not a novice—they have solid real-world Python experience and are comfortable working across API automation, automation tooling, and CI/CD-driven environments. Key Responsibilities Design, develop, and maintain automation scripts and reusable automation frameworks using Python Build and enhance API automation for REST-based services and common backend frameworks Independently own automation tasks and deliver solutions with minimal supervision Collaborate with leads and engineering teams to understand automation requirements Maintain clean, modular, and scalable automation code Occasionally review automation code written by other team members Integrate automation suites with CI/CD pipelines Package and ship automation tools/frameworks using containerization Required Skills & Qualifications Python (Core Requirement) Strong, in-depth hands-on experience in Python, including: Object-Oriented Programming (OOP) and modular design Writing reusable libraries and frameworks Exception handling, logging, and debugging Asynchronous concepts, performance-aware coding Unit testing and test automation practices Code quality, readability, and maintainability API Automation Strong experience automating REST APIs Hands-on with common Python API libraries (e.g., requests, httpx, or equivalent) Understanding of API request/response handling, validations, and workflows Familiarity with different backend frameworks and fast APIs DevOps & Engineering Practices (Must-Have) Strong knowledge of Git Experience with CI/CD tools (Jenkins, GitHub Actions, GitLab, or similar) Ability to integrate automation suites into pipelines Hands-on experience with Docker for shipping automation tools/frameworks Good-to-Have Skills UI automation using Selenium (Page Object Model, cross-browser testing, headless execution) Exposure to Playwright for UI automation Basic working knowledge of Java and/or JavaScript (reading, writing small scripts, debugging) Understanding of API authentication, retries, mocking, and related best practices Domain Exposure Experience or interest in SaaS platforms Exposure to AI / ML-based platforms is a plus What We’re Looking For A strong engineering mindset, not just tool usage Someone who can build automation systems, not only execute test cases Comfortable working independently while aligning with technical leads Passion for clean code, scalable automation, and continuous improvement SKILLA IN 1 WORKKD TO PUT IN KEYSKILL SECTION
Requirements
- We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux).
- You will ensure that these components and the overall application are robust and easy to maintain. - You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Skills And Qualifications
- Good understanding of advanced JavaScript libraries and frameworks ReactJS or Vue JS
- Developing new user-facing features using React.js
- Experience with popular React.js workflows (such as Flux or Redux)
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Knowledge of isomorphic React is a plus - Familiarity with RESTful APIs
- Knowledge of modern authorisation mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools - Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- Building reusable components and front-end libraries for future use
- Proficient understanding of web markup, including HTML5, CSS3
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as Git / Mercurial / SVN
- Research new technology trends, come up with suggestions and roll out the same
- Expertise in building UI for cross-platform web application.
- Ability to write high-performance, reusable code for UI components.
- Must be a self-starter with a passion to stay current with the newest online technologies.
- Passion for performance debugging and benchmarking
- Excellent communication and problem solving skills.
The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.
Responsibilities :
Build relationships with prospective clients
Maintain consistent contact with existing clients
Manage sales pipeline
Analyse the market and establish competitive advantages
Track metrics to ensure targets are hit
Qualifications: Bachelor's degree
1+ years in B2B sales industry Experience in full sales cycle including deal closing
Demonstrated sales success
Strong negotiation skills
Strong communication and presentation skills
Industry Education Management Employment
About
Our client is a platform of digital-first health clinics owned and operated under one house, with each of them working together toward one mission: To help Indians lead a more fulfilling life surrounded by wellness and grace.
The business is creating a family of purposeful health platforms with personalized solutions for a particular problem in a niche segment. Each platform provides the essentials to enable an individual segment of people to lead a graceful life full of purpose and well being.
Role
As the senior member of the frontend development team at Mosaic, you will be responsible for setting best practices and making sure that the others adhere to them. Also, you will be responsible for shaping up the entire system for scale and collaborating intensively with the backend and design teams to create the best consumer experiences.
Responsibilities
-
- Develop all user-facing products in React
-
- Build reusable components and front-end libraries for future use
-
- Translate designs and wireframes into high-quality code
-
- Optimize components for maximum performance across a vast array of web-capable
devices and browsers
-
- Focus on code maintainability and performance of the application.
-
- Provide technical advice and assist in solving programming problems.
-
- Enhance SEO, Analytics, and overall frontend architecture for better performance
Requirements
-
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
-
- Good foundation in design and a knack for designing interactions and elegant interfaces
-
- Thorough understanding of React.js and its core principles
-
- Good to have experience with popular React.js workflows (such as Flux or Redux)
-
- Experience with data structure libraries
-
- Familiarity with RESTful APIs
-
- Familiarity with modern front-end build pipelines and tools
-
- A knack for benchmarking and optimization
-
- Familiarity with code versioning tools (such as Git)
-
- Proficient in industry standard best practices such as Design Patterns, Coding Standards,
Coding modularity, Prototypes etc.
-
- Experience in using debugging tools used for profiling/optimizing performance
-
- Experience in debugging, tuning and optimizing UI components
-
- Bachelor’s degree (B.A.) in Computer Science, MIS or related degree and a minimum of
two (2) years of relevant development or engineering experience.
They are working on using drones to neutralize terrorists hidden in deep forests.
Responsibilities
Write effective, scalable code
Develop back-end components to improve responsiveness and overall performance
Integrate user-facing elements into applications
Test and debug programs
Improve functionality of existing systems
Implement security and data protection solutions
Assess and prioritize feature requests
Coordinate with internal teams to understand user requirements and provide technical solutions
Requirements
Work experience as a Python Developer
Expertise in at least one popular Python framework (experience in Flask preferred)
Knowledge of object-relational mapping (ORM)
Familiarity with front-end technologies (like JavaScript and HTML5)
Team spirit
Good problem-solving skills
BSc in Computer Science, Engineering or relevant field









