
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.

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We are solving complex technical problems in the financial industry and need talentedsoftware engineers to join our mission and be a part of a global software development team. As a Java Full Stack Developer, you will be responsible for designing, developing, and maintaining enterprise applications using Java and Angular. You will collaborate with cross-functional teams to define, design, and ship newfeatures, and you will work closely with Architects to ensure the technical feasibilityof designs and implement them accordingly
Overview:
We are seeking dedicated academic writers & researchers to join our remote writing team. The ideal candidate will have at least 1 year of experience in academic or formal writing; however, motivated freshers with strong writing skills and attention to detail are also encouraged to apply.
This role requires the ability to produce well-researched, clearly structured, and original academic content. Writers should be capable of using AI-powered tools to support research, generate initial drafts, and improve workflow while always optimizing outputs for accuracy, critical thinking, and coherence.
Key Responsibilities:
- Conduct independent research using credible and up-to-date academic sources (preferably from 2020–2025)
- Write high-quality academic content with proper structure, formal tone, and logical flow
- Optimise AI-generated outputs for accuracy, critical analysis, and coherence, ensuring all content meets human-quality academic standards
- Use AI tools responsibly to enhance productivity and support, not replace, the writing process
- Apply appropriate referencing styles (Harvard, APA, MLA, etc.) with consistency
- Revise and improve content based on feedback and project-specific instructions
- Handle multiple academic writing projects while meeting strict deadlines
- Ensure originality and academic integrity in all submitted work
Required Skills and Qualifications:
- Excellent written English with strong grammar, clarity, and structure
- At least 1 year of experience in academic writing or content creation (Freshers with demonstrable writing skills are welcome to apply)
- Strong research skills and the ability to present complex ideas in a clear, organised format
- Proficiency in Microsoft Word and document formatting
- Familiarity with referencing and citation systems used in academic work
- Ability to use AI-powered tools (e.g., ChatGPT, Grammarly, Quillbot) to improve research efficiency and writing quality
- Strong attention to detail, critical thinking, and time management
- Understanding of plagiarism, originality checks (e.g., Turnitin), and ethical writing practices
Preferred Experience:
- Prior work on essays, reports, literature reviews, dissertations, or formal academic assignments
- Exposure to academic disciplines like management, healthcare, education, engineering, or social sciences
- Awareness of AI-detection tools and academic integrity requirements
Job Purpose
A Plant Operations Manager is responsible for directing, coordinating, and managing the overall plant operations. Assures that the plant's production objectives are achieved at the lowest cost consistent with quality requirements while maintaining compliance.
Roles & Responsibilities
- Provide leadership to all aspects of the manufacturing operations.
- Facilitate, coach, counsel, and guide the manufacturing work group to ensure they can deliver results.
- Educate, develop, and motivate a manufacturing work group to achieve required production results.
- Develop and implement operating policies and procedures to achieve stated goals.
- Strive for continuous improvement in manufacturing processes to ensure efficiencies and eliminate waste, and implement such plans through people, processes, procedures, and equipment.
- Exercise direct supervision over R&D department, general supervisors and line supervisors concerning production volume, cost, and quality of production to meet production schedules and delivery dates.
- Meet financial objectives and goals by forecasting requirements and supporting the annual budget process.
- Review production costs and product quality and modify production and inventory control programs to maintain and enhance the profitable operation of the plant.
- Direct and lead all operations to achieve monthly profit results with a focus on operations throughout.
Apexon is looking for a motivated and detail-oriented Internal Communications Specialist to help support our internal communications efforts. In this role, you’ll assist in crafting engaging messages, coordinating communication campaigns, and helping bring our internal brand voice to life. You’ll work closely with teams across the company to ensure employees stay informed, inspired, and connected.
Key Responsibilities:
- Support Internal Campaigns: Assist in executing internal communication plans that align with Apexon’s values and goals.
- Content Development: Draft newsletters, announcements, intranet posts, and emails to share company updates and employee stories.
- Coordination with Teams: Collaborate with HR, Talent Branding, Marketing, and other departments to support internal events and initiatives.
- Leadership Communications: Help prepare content for leadership messages, presentations, and events like town halls.
- Engagement Initiatives: Contribute to programs that drive employee engagement and highlight team successes.
- Channel Management: Help manage content calendars, update internal channels, and support the production of multimedia content.
- Measurement & Feedback: Track engagement and help identify ways to improve the effectiveness of internal communications.

About the job
The ideal candidate will have strong creative skills and a portfolio of work that demonstrates their passion for product designing with the creativity that would produce an appealing and delightful user experience.
About the role and responsibilities
The UI/UX designer’s role encompasses a couple of the following responsibilities.
To be able to communicate and tell stories with animations
To understand, conceptualise and create storyboards for micro-animations and animations before the final animation
Working alongside UI/UX designers to enhance the experience of digital products
Frequently identify opportunities where motion design would enhance the user experience in digital solutions
Create high quality, creative and innovative animations in 2D and/or 3D
To have a keen interest in learning new tools and expand their horizon of knowledge
About the requirement
The UI/UX designer should have the following abilities
Proven motion design experience and a diverse portfolio to showcase one’s work
Strong storytelling skills and a solid foundation in the fundamentals of visual and motion design
Display the ability to work in different styles
Proficient in softwares like After Effects(presets and plugins), Photoshop, Illustrator, Figma, etc.
A keen eye for design aesthetics and details
Able to articulate ideas, both written and spoken, to drive impact
Good communication skills
Ability to work methodically and meet work in a fast-paced environment
The ability to create illustrations will be a plus
Prior experience with product company or digital products will be a plus
Degree / Certification in Design, Fine Arts or related field is a plus
Job Role
Full Stack Developer (SDE-2)
Job Description
We are looking for engineers who are passionate about solving complex problems and building next generation products for a global customer base & scale.
Job Responsibilities
- Design, build, and maintain high performance, clean and reusable code.
- On Calls Monitoring the performance of live applications and work on optimising them at the code level
- Clearly understand the requirements, designs and convert them into high quality code.
- Identifying and resolving the bugs and enhancing application performance. Performing unit testing on code
- Collaborating with cross-functional teams to define and design new features
- Staying up to date with new mobile technology trends, applications, and protocols
- Develop a highly scalable and secure cloud-based system for collecting health data and performing analytics.
- Document software and features for internal and external engineering teams
- Collaborate with other groups (QC/testing, algorithm developers, etc.)
Skills/ Experience
- 3 to 8 years of experience in developing ecommerce B2B/B2C products/platforms.
- Engineering or Equivalent Bachelor’s degree preferable from top engineering colleges.
- Expertise in Data Structure, Algorithms & System Design
- Expertise In Java/JavaEE/Spring/SpringBoot/HTML/CSS/Angular/React/Vue JS
- Expertise In Database RDBMS/NoSQL (Solr/REDIS/MongoDB/RabbitMQ/Kafka etc)
- Good understanding In GCP/AWS/DevOps/SRE/On-Calls.
- Good understanding of AI/ML/Data Science Algorithms.
- Able to work and thrive in a fast-paced, rapidly changing work environment
- Should have excellent communication skills, with an ability to convey ideas clearly & precisely
- Must have leadership skills & a good team player
- Must be pro-active & a self-starter

Job Description:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using React concepts.
- Writing application interface codes using JavaScript following React.js workflows.
- Understanding of React.js and its core principles.
- Familiar with newer specifications of ES6 and RESTful APIs.
- Debugging browser-based and performance testing software.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
Reporting Structure:
- This position reports to the Team Leader - Technology.
Job Specifications:
- Bachelor’s Degree in Computer Science, Information Technology, or a similar field.
- 3+ years of working with complex front-end development in HTML/CSS/JavaScript/Sass/Less, AJAX and JSON.
- 3+ years of working with React.js is a must.
- Knowledge of React tools including React.js, Webpack, Enzyme, Redux, Context API, and Flux performance testing frameworks including Mocha and Jest.
- Excellent communication and interpersonal skills.
- Strong problem solving, analytical, decision making and technical ability.



We are looking for a Senior Web Developer to build and maintain functional web pages and applications.
Senior Web Developer responsibilities include leading a team of junior developers, refining website specifications and resolving technical issues. To be successful in this role, you should have extensive experience building web pages from scratch and in-depth knowledge of at least one of the following programming languages: Javascript, Ruby or PHP.
Ultimately, you will ensure our web pages are up and running and cover both internal and customer needs.
Responsibilities
- Identify user and system requirements for new websites and applications
- Prioritize software development projects, set timelines and assign tasks to team members
- Create wireframes to decide on the layout
- Write or review code for various applications
- Run functionality testings and debug code
- Oversee junior web developers and evaluate their performance
- Liaise with designers to decide on UI/UX elements (like graphics and navigation buttons)
- Ensure our software documentation is up-to-date
- Collaborate with mobile developers to build mobile-responsive websites

Responsibilities
- Will work with a team of test engineers to ensure the highest quality product delivery and define measurable metrics to gauge progress against objective QA goals.
- Set and drive expectations around quality for major releases grounded in solid customer impact and product understanding
- Understand how all elements of the system software ecosystem work together and develop QA approaches that fit the overall strategy
- Be responsible for development of test strategies and creation of appropriate test harnesses
- Oversee the development and execution of test plans and monitor and report on test execution
- Be a trusted partner for senior management to determine best solutions, help drive alignment and implement decisions throughout your team.
- Generate and provide quality metrics for your area/application
- Collaborate with onsite managers on feature sprint planning and provide metrics on testing progress.
- Consistently maintain transparency with the work and identify potential risks during releases.
Basic Qualifications
- Bachelor’s degree in computer science, computer engineering or equivalent.
- 10+ years of industry experience.
- 5+ years of experience in hands-on testing and 3 years of experience as a manager.
- Experience managing senior test engineers
- Experience in Python
- Experience in automation testing
- Experience in managing resources and area ownership within a distributed and adaptable model.
- Strong knowledge in automated testing methods and technologies required, preferably with (Selenium, REST Assured, SoapUI)
- A solid engineering foundation indicated by a demonstrated understanding of product design, life cycle, software development practices, and support services.
- Experience with standard test, defect, and automation management tools such as HP ALM, JIRA, and Jenkins.
- As the team needs to develop continuous integration of the framework we are looking for someone with CI/CD Infrastructure experience.
- Proven track record to lead a team efficiently when working with tight deadlines across multiple projects while maintaining a balanced work environment.
- Experience coordinating teams across multiple sites and time zones
- Experience in delivering large releases to the customer through direct and partner teams.
Preferred Qualifications
- More than 3 years’ experience with scripting languages, such as Python.
- Experience with test automation tools and frameworks such as PyTest, Robot, and Postman.
- Experience with cloud environments such as GCP, AWS, and Azure.
- Experience with Kubernetes
- Knowledge on testing open source applications
- Domain knowledge in Data Engineering.
- Strong organizational skills, ability to track multiple test executions.simultaneously and to be able to synthesize the results
- Experience in a SaaS environment that has an agile development process is a huge plus
- Strong people management skills with a proven ability to hire and grow talented programmatic and user-level personnel
- Experience working closely with development and business teams to communicate problem impacts and to understand business requirements
- Experience in agile development methodologies with continuous integration
Are you the one? Quick self-discovery test:
- Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
- Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
- Compassion for customers: You listen more than you speak. When you do speak, people feel the need to listen.
- Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?
Your bucket of undertakings:
This position will be responsible to consult with clients and propose architectural solutions to help move & improve infra from on-premise to cloud or help optimize cloud spend from one public cloud to the other.
- Be the first one to experiment on new-age cloud offerings, help define the best practice as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels.
- Continually augment skills and learn new tech as the technology and client needs evolve
- Use your experience in the Google cloud platform, AWS, or Microsoft Azure to build hybrid-cloud solutions for customers.
- Provide leadership to project teams, and facilitate the definition of project deliverables around core Cloud-based technology and methods.
- Define tracking mechanisms and ensure IT standards and methodology are met; deliver quality results.
- Participate in technical reviews of requirements, designs, code, and other artifacts
- Identify and keep abreast of new technical concepts in the google cloud platform
- Security, Risk, and Compliance - Advise customers on best practices around access management, network setup, regulatory compliance, and related areas.
Accomplishment Set
- Passionate, persuasive, articulate Cloud professional capable of quickly establishing interest and credibility
- Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.
- Strong service attitude and a commitment to quality.
- Highly organised and efficient.
- Confident working with others to inspire a high-quality standard.
Experience :
- 4-8 years experience in Cloud Infrastructure and Operations domains
- Experience with Linux systems and/OR Windows servers
- Specialize in one or two cloud deployment platforms: AWS, GCP
- Hands on experience with AWS services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine, API Gateway, AppSync and ServiceMesh)
- Experience in one or more scripting language-Python, Bash
- Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios
- Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)
- DevOps Technologies (AWS DevOps, Jenkins, Git, Maven)
- Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef, Packer
- Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)
Education :
- Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
- To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives those fancy degrees!
- 3-8 years of experience with hands-on experience in Cloud Computing (AWS/GCP) and IT operational experience in a global enterprise environment.
- Good analytical, communication, problem solving, and learning skills.
- Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.

