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MyOperator - VoiceTree Technologies logo
Customer Success Executive
MyOperator - VoiceTree Technologies's logo

Customer Success Executive

Vijay Muthu's profile picture
Posted by Vijay Muthu
1 - 4 yrs
₹4L - ₹6L / yr
Noida
Skills
Customer Success
Account Management
Key account management
Customer Retention
Consultative Selling
SaaS
Revenue growth
Revenue management
Customer Relationship Management (CRM)
Customer Acquisition
Client Management
Onboarding
New business development

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.


Location: Noida, Sector 2 

Experience: 1-3 years in Customer Success or Account Management 

Employment Type: Full-time, Work From Office


Key Responsibilities:

  • Client Relationship Management: Build strong, long-term client relationships to ensure their success with MyOperator solutions.
  • Customer Onboarding: Onboard and train new clients on product features.
  • Cross-Selling & Upselling: Identify opportunities to expand accounts and drive additional revenue.
  • Revenue Generation: Contribute to revenue growth by expanding customer accounts and identifying opportunities for further engagement.
  • Retention & Renewals: Proactively manage customer retention, renewals, and satisfaction.
  • Issue Resolution: Work with internal teams to resolve client issues quickly.
  • Performance Tracking: Monitor customer satisfaction and key success metrics.


Requirements:

  • Experience: 1-3 years in customer success, account management, or similar roles.
  • Skills: Strong communication, problem-solving, and relationship-building skills.
  • Proficiency in CRM tools (Salesforce, HubSpot, etc.).
  • Experience in cross-selling, upselling, and customer retention strategies to drive revenue growth.


Benefits:

  • Device Reimbursement
  • Dynamic Office Culture at Noida, Sector 2
  • Career Growth Opportunities
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About MyOperator - VoiceTree Technologies

Founded :
2010
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across industries with cutting-edge SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are committed to delivering innovation and exceptional customer service that drives business success.

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Ranjith Selvaraj
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Vijay Muthu

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