About Us:
Founded in 2018, HighLevel Inc. is a B2B SaaS Platform catering to Marketing Agencies. We aim to provide a comprehensive solution for marketing agencies, offering cutting-edge tools and seamless client service. Our diverse clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center/Sales agencies, and freelancers. We serve various niches such as real estate, dental & medical, local businesses, e-commerce, professional, and field services.
Our platform encompasses a wide range of products, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, and more. Currently, we support over 20,000 agencies and 300,000 small & medium businesses. Our remote team of 500+ professionals operates across 15 nations.
About Role:
We are seeking a White Label Mobile App Account Specialist to join our team. In this role, you will be responsible for managing our White Label app deployments, setting up and maintaining clients Apple and Google Play store accounts, ensuring timely updates and maintaining a healthy relationship with these clients
Responsibilities:
- Own the whitelabel customer relationship for the lifetime of the customer
- Monitor new sale events and work with the customers to complete all prerequisites before initial deployment
- Proceed to initial deployment which includes
- Setting up access on apple / google accounts
- Setting up listing specifics
- Creating multiple security keys and putting them in the right systems in a secure and professional manner
- Provide exceptional IT support to end-users, troubleshooting and resolving technical issues during onboarding
- Work closely with developers, testers, and product owners to ensure smooth and efficient deployment of new app versions
- Get user feedback, and take appropriate actions to ensure user satisfaction
- Stay up-to-date with the latest app store guidelines and policies, and ensure compliance with them
- Provide regular reports on version updates and user feedback to the management team
Requirements:
- Bachelor's degree in computer science or a related field
- Experience with using multiple dashboards specifically for deployment on both iOS and Android platforms
- Strong proficiency with using MacOS and good task management and multitasking skills
- Strong ability to troubleshoot and resolve technical issues related to mobile app on the basis of support documentation
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Strong attention to detail and problem-solving skills
- Proficient in data entry and coordination of data across multiple data management systems.
- Proficient in managing Google Sheets
- Proven ability to work independently as well as in a team
If you have a passion for exceptional IT support, and building and maintaining meaningful and productive relationships with customers, we encourage you to apply for this exciting opportunity as a White Label Mobile App Account Specialist.
Interested candidates should be ok with Rotational Shifts.
This role is 100% remote for residents of India.
EEO Statement:
At HighLevel we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing awesome service to our clients and learning from one another along the way!
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
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Day in the life:
In this role, you will...
- Work with an absolutely fantastic team of creators and developers who are passionate about their work delivering true value
- Go toe-to-toe with the best in the industry and showcase features and functionality which set us apart
- Get deep with the technology and understand how it works and how it can work for our customers
- Interact with customers to understand where and how technology can help and where it cannot
- Work with partners and industry peers and architect business solutions for customers who choose Neysa’s technology
Must have skills:
On day one, we'll expect you to...
- Have a deep understanding of how the “as-a-service” paradigm works
- Be familiar (ideally, intimately) with the technology landscape and its applications. Be aware of what “true value” is and what is not
- Be articulate about technology and its applications, and be an expert in using tools to convey that message
- Ability to understand a client’s business landscape and how upcoming technology can be applied to enhance its function
- Have discussions involving creating and executing a strategy with clients and partners
- Be savvy about operating and demonstrating technology
- Have the ability to design a roadmap for a client's or partner's business roadmap and align it with Neysa’s technology offerings
- Align business objectives, Neysa’s interests and the client’s/partners for a mutually beneficial relationship
What separates the best from the rest
Added skills you may need to have...
- The initiative to work independently, at your own pace, but on a schedule
- Intuitive about a business problem now and what could be a problem down the line
- Keep yourself updated with the technology landscape.
What can you expect
A working environment like no other...
- The best remuneration in the industry
- Flexible working hours
- The ability to design to support mission-critical business and then defend your choices
- Heady (but healthy) discussions on technology and its impact on the ever-changing business landscape
- Your work in a multi-vendor, multi-cloud environment
- A great working environment
The skill tree:
THINGS YOU MUST KNOW
- Expert-level understanding of the Office Suite
- Presentation skills, documentation skills, and organisation mapping skills. Understanding of technologies like virtualisation, cloud computing, networking, “hybrid” deployments, the internet and the private intranet and the ability to speak about them to senior customer/partner representatives
- Experience in sizing and software licensing
- Negotiating skills and the ability to talk about more than just price
- The prospecting, qualifying and alignment process
GREAT IF YOU KNOW
- Coding or hands-on implementation skills will be immensely helpful
- The ancillary vendor environment, viz. server OEMs, networking OEMs, service providers, etc.
- Pipelines and processes viz. CI/CD, SDLC etc. Concepts of availability, scalable infrastructure, etc.
- Service-mesh and concepts of micro-services
- IT infrastructure, specifically components that go into making a service
Seeking a Sales Executive with 2-4 years of experience to sell our health tech product for storing medical images. Responsibilities include developing sales strategies, prospecting, client relationship management, and collaborating with cross-functional teams.
Key Responsibilities:
1. Business Development: Identify new business opportunities within healthcare, targeting hospitals, clinics, and diagnostic centers.
2. Sales Strategy: Develop and execute effective strategies to achieve sales targets through prospecting and networking.
3. Product Knowledge: Gain a deep understanding of our product and articulate its value propositions to potential clients.
4. Client Relationship Management: Build and maintain strong relationships with key decision-makers, providing exceptional customer service.
5. Consultative Selling: Conduct needs assessments and present tailored solutions to address clients' requirements.
6. Pipeline Management: Efficiently manage the sales pipeline, prioritize leads, and update CRM systems.
7. Collaboration: Work closely with cross-functional teams to ensure alignment and support for sales initiatives.
Qualifications:
- Master's degree in Business Administration or related field.
- Proven track record in B2B sales, preferably in healthcare or technology.
- Strong communication and negotiation skills.
- Ability to work independently and in a fast-paced environment.
- Familiarity with medical imaging or healthcare IT solutions is a plus.
- Proficiency in CRM software and Microsoft Office Suite.
Join us in revolutionizing healthcare technology. Apply now with your resume and cover letter.
As a ServiceNow Developer, you will be responsible for the design, development, implementation, customization, and support of ServiceNow solutions. You will work closely with business stakeholders, IT teams, and end-users to translate requirements into efficient and effective ServiceNow applications. Your expertise in ServiceNow platform development, configuration, and Administration will be crucial in delivering high-quality solutions that streamline processes and enhance productivity.
Responsibilities :
- Design and develop ServiceNow applications, modules, workflows, and forms based on business requirements and best practices.
- Customise and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalogue, to meet specific business needs.
- Collaborate with cross-functional teams to gather requirements, analyze business processes, and propose innovative solutions using the ServiceNow platform.
- Create and maintain technical documentation, including system design specifications, test plans, and user manuals.
- Perform ServiceNow platform upgrades, enhancements, and integrations with third-party systems as needed.
- Conduct thorough testing and debugging of ServiceNow applications to ensure functionality, stability, and performance.
- Provide ongoing support and maintenance of ServiceNow applications, troubleshoot issues, and resolve incidents and service requests.
- Stay up-to-date with the latest ServiceNow releases, features, and functionalities and evaluate their potential impact on the organization.
- Collaborate with administrators and other developers to establish development standards, guidelines, and best practices for ServiceNow platform usage.
- Train and mentor junior developers and provide guidance on ServiceNow development techniques and best practices.
Qualifications :
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its core applications.
- In-depth knowledge of ServiceNow development, including scripting (JavaScript, Glide), UI customization, and workflows.
- Proficiency in ServiceNow development tools, such as ServiceNow Studio, ServiceNow Developer Studio, and ServiceNow Workflow Editor,
- Experience with ServiceNow integration technologies (SOAP, REST, JSON, XML) and web service integrations
- Solid understanding of ITIL processes, IT service management (ITSM) concepts, and IT operations.
- Ability to translate business requirements into technical specifications and develop efficient ServiceNow solutions.
- Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues.
- Excellent communication skills, both verbal and written, with the ability to effectively collaborate with stakeholders at all levels
- ServiceNow certifications (e.g., ServiceNow Certified Application Developer, ServiceNow Certified System Administrator) are highly desirable.
Must have Skills :
- Experience in ITOM
- Experience in CMDB
Responsibilities
- Drive new business and build strong relationships with existing clients.
- Grow and drive profitability in the unit numbers.
- Common Point of contact for Client and Agency.
- Taking client briefing and de-briefing the agency spocs.
- Ideation of digital campaigns basis business requirements /trendings.
- Presentation of thoughts to senior management.
- Handling coordination of digital media plans.
- Ensuring the execution as per the plan.
- Task Planning and management for the team.
- Address client queries effectively and in a timely manner.
- Liaison for requirements related to any campaigns.
- Reporting - Campaign /website / social.
- Keep a track of campaign deliverables wrt to committed numbers.
- Monthly review preps.
Requirements
- Presentation Analytics - Adwords/ Google Analytics/Facebook Ads/ Programmatic.
- Communication - Oral / Written.
- In-depth understanding of online marketing tools and social media platforms.
- Ensuring timely approvals from clients.
- Invoice processing and closures with Finance.
- Good knowledge of 360 Digital Marketing Aspects.
- Cross function Team Management.
For Only candidates from Bangalore:
Fresher can also apply.
The key responsibilities that the Relationship Manager:
- Convert lead/prospect into a Customer for the organization. Touch base with clients.
- To identify potential clients who are keen on investing in new property.
- Meeting clients and co-ordinate with them at regular basis and assist with site visit with clients. Address their queries
- Establish cordial relationship with internal customers, clients and developers.
- Site visit with clients, Completion and submission of necessary forms
- Assisting the clients in formalities and documentation.
Attributes we are looking for:
- Willing to travel within Bangalore.
- Spoken communication skills and excellent articulation of thoughts.
- Self-Driven and Highly Motivated
- Be Open Minded & Coachable:have a quest to continuously rise up to be the best version of yourself
- Collaboration skill: Willing to work together in a team
- Agility and Adaptability:Change is going to be new constant
- Service Orientation:Calm and address a concern of client
- Problem solving:This is the most vital job skill any profession demands
Internship Duration - 6 months
Stipend- 5000 INR per month
Desired Candidate Profile
Good communication (written and verbal) and interpersonal skills & most importantly a flair for writing.
Should be able to do research using multiple sources.
Ability to meet deadlines.
- Must have excellent writing skills with good vocabulary and grammar.
- Must adhere to deadlines.
Client Retention & Servicing
Coordinating client request with back-end teams.
Supervision (Only) of Centre Operations
- To Design and Develop Customer Focused Friendly Native Mobile App with good data security, good optimization, good ui ux, good performance
As a Zoop Designer, you will be responsible for all communication and graphic design for our marketing and product initiatives.
This individual is a Martian, a storyteller and a visionary for design and its impact on everything. They are proactive in exploring trends and coming up with new thoughts and concepts without any caffeine.
We all know design is highly abstract but unique and jaw dropping design strikes everyone out. Design practices lay the foundation of how our products and brand are perceived by customers.
Job Role
- You will be responsible for gathering inspiration from unlimited resources, be our go-to guy for design.
- You will always be working towards levelling up your Photoshop, Illustrator and tool skills
- Help us build a powerful brand with a sophisticated and experienced design acumen
- will keep yourself Up to date with the latest graphic trends and techniques
- You will possess creative flair, versatility, conceptual/visual ability and originality
What you'll do:
- Responsible for Designing Brand Assets & Collaterals
- Create Graphic Illustrations, Components & Layouts
- Designing of Branding and Advertising Assets
- Creating wireframes, storyboards, sitemaps
- Quick Mockups and Screen Flows
- Animations
- Video & GIF
- Conceptual designing
- Develop graphics for Social Media illustrations, Emailers, logos, websites, etc. as needed .
Tools and skills Required :
Must Have
- Adobe Photoshop
- Adobe Illustrator
- AdobeXD or Figma
- Indesign
Good to Have Skills
- Adobe After Effects
- Adobe Premier Pro (Bonus Point)
- Rive (Bonus Point)
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each and every day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!