Job Title: Tech Support Executive
Location: Bengaluru (On-site) ONLY LOCAL CANDIDATE
Job Overview
We are seeking a dependable and proactive Tech Support Executive to handle day-to-day
IT and technical support across the office. The candidate will be responsible for providing
prompt assistance to all employees for system and network issues, and dedicated mobile
and gadget support to the management team.
This role requires strong technical skills, good communication, and a hands-on approach to
resolving technical problems efficiently.
Key Responsibilities
Office IT Support:
● Provide day-to-day technical assistance to employees for desktops, laptops, printers,
Wi-Fi, and related peripherals.
● Install, configure, and troubleshoot software, hardware, and operating systems
(Windows/macOS).
● Manage network connectivity, internet issues, and ensure stable Wi-Fi across office
premises.
● Handle setup of new employee systems and manage user accounts (emails, access
permissions, etc.).
● Maintain IT inventory — systems, accessories, and licenses.
● Coordinate with external vendors for repair, maintenance, or warranty-related
support.
● Ensure data security, antivirus updates, and routine system backups.
Management Device & Gadget Support:
● Provide exclusive support for management’s mobile phones, tablets, laptops, and
other smart gadgets.
● Manage configuration, app installation, and syncing of business accounts (Google
Workspace, Microsoft 365, etc.).
● Troubleshoot issues with mobile connectivity, app crashes, or synchronization.
● Coordinate with telecom providers for SIM, eSIM, or data plan issues.
● Ensure proper backup, security, and privacy compliance on management devices.
● Support during travel, meetings, and online calls to ensure smooth communication
and connectivity.
Required Skills & Qualifications
● Diploma/Degree in Computer Science, Information Technology, or related field.
● 1–3 years of experience in IT or technical support roles.
● Strong knowledge of Windows/macOS, Android, and iOS platforms.
● Understanding of network setup, Wi-Fi routers, and common connectivity
troubleshooting.
● Familiar with Google Workspace, Microsoft Office, and business communication
apps.
● Good communication and interpersonal skills.
● Ability to manage multiple support tasks and respond promptly to management
requests.
Preferred Skills (Good to Have)
● Experience in supporting senior executives or management-level users.
● Knowledge of system security, backup protocols, and remote access tools.
● Familiarity with asset tracking or helpdesk ticketing systems.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Mirorin
About
Miror Therapeutics is a FemTech startup redefining women’s health—from perimenopause to full-spectrum care—with science-backed supplements tailored for 150M+ Indian women and over a billion globally. Creating a Menopausitive World
Candid answers by the company
Role & Responsibilities:
· Design engaging graphics for Miror’s social media, ensuring brand consistency.
· Create artwork, illustrations, and promotional content for social media (Photoshop,
· Illustrator required).
· Develop marketing materials and ensure brand consistency across collateral (Illustrator,
· Photoshop, InDesign required).
· Support community-building initiatives, product launches, services, apps, and other monetization efforts.
· Assist with UI/UX design by creating wireframes, storyboards, and prototypes (Figma proficiency is a plus).
· Edit and produce videos for social media (Adobe Premiere Pro).
Preferred Candidate Profile:
· Expertise in Photoshop and Illustrator/Corel Draw.
· Strong typography, color theory, and layout design skills.
· Experience in video production (Adobe Premiere Pro).
· Knowledge of UI/UX design is a plus.
· Excellent communication skills and attention to detail.
· Ability to work in a collaborative, fast-paced environment.
· Must be able to work from the office.
Qualifications
· Degree or certification in Graphic Design or related field
· 4-5 years or more of experience in graphic design
· Proficient in Adobe Creative Suite
· Strong communication, conceptual thinking, typography skills and design skills
· Portfolio of work
Why Join Us?
● Be part of a high-growth startup tackling a real need in women’s healthcare.
● Work with a passionate, purpose-driven team.
● Opportunity to grow into next generation focused company roles as we scale.
· Competitive salary and career progression.
Company social profiles
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