4+ Technical support Jobs in Coimbatore | Technical support Job openings in Coimbatore

Job Summary:

We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.

Key Responsibilities:

• Provide technical voice support to B2B (enterprise) customers.
• Troubleshoot and resolve issues related to:
• SQL, DNS, VPN, Server Support (Windows/Linux)
• Networking (TCP/IP, routing, firewalls)
• Cloud Services – especially Microsoft Azure
• Application and system-level issues
• Assist with technical configurations and product usage.
• Accurately document cases and escalate unresolved issues.
• Ensure timely resolution while meeting SLAs and quality standards.

Required Skills & Qualifications:

• 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

• SQL, DNS, VPN, Server Support
• Networking, Microsoft Azure
• Basic understanding of coding/scripting
• Strong troubleshooting and communication skills
• Ability to work in a 24x7 rotational shift environment

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

A leading College at Coimbatore requires Male/ Female candidates for the post of Lecturer

Passionate, result-oriented Lecturer with good technical skills to coach the technical team. Strong Technical Expert across Web/Mobile Application Development.

Required Candidate profile

The person who is interested in Teaching

Communicate with Management to understand their training needs and ensure training programs align with organizational goals.

Strong Communication skills.