About the Company:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.
About the Role:
MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.
Key Responsibilities:
- Respond to customer queries via calls, emails, and support tickets.
- Assist in resolving issues related to panel access, call reports, and login problems.
- Update ticket statuses and maintain accurate customer records using Zoho Desk.
- Collaborate with the support team to escalate complex issues to relevant departments.
- Assist in creating and maintaining FAQs and troubleshooting documentation.
Requirements:
- Good communication skills in English(spoken and written).
- Basic computer proficiency and willingness to learn support tools and CRM systems.
- Strong interest in SaaS, tech support, or customer-facing roles.
- Availability for a full-time (Monday to Saturday, rotational shifts).
What You’ll Gain:
- Practical exposure to customer success and support operations in a SaaS environment.
- Opportunity to work with experienced professionals and learn industry best practices
Shubham Vishwakarma
Full Stack Developer - Averlon
About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
Company video
Company social profiles
Similar jobs
Spring Boot
Java
JavascriptSr. Java Developer
Location: Gurgaon, Udyog Vihar Phase 5
Experience: 3+ Years
Key Skills
- Core Java, Java 8+ versions
- J2EE, Spring Boot, Spring MVC, Spring Core, Microservices
- Strong understanding of Java fundamentals and OOPs concepts
- Experience in writing unit tests using JUnit
- Build and dependency management tools: Maven, Gradle
- Knowledge of performance testing tools such as JMeter
- Hands-on experience with RESTful APIs and web services
- Exposure to database integration and version control tools (Git preferred)
- Must have experience working on projects from scratch
Responsibilities
- Design, develop, and maintain Java-based applications
- Build and deploy microservices using Spring Boot
- Write clean, efficient, and reusable code following coding standards
- Collaborate with cross-functional teams for analysis, design, and implementation
- Troubleshoot and debug issues in production and test environments
- Optimize application performance and scalability
- Participate in code reviews and contribute to continuous improvement
Laravel
PHP
CodeIgniterMust know MySQL & PostgreSQL
- Good Knowledge of HTML, PHP Frameworks (like CI, Laravel, YII), Core PHP, JavaScript and CSS coding.
- Knowledge of Bitbucket/GitHub.
- Strong hands-on Bootstrap.
- Knowledge of databases and database concepts.
- Strong knowledge of Laravel/ CodeIgniter and its extensive feature set.
- Working Knowledge of e-commerce frameworks like OpenCart, WordPress, cs-cart, and Magento.
- Working knowledge of API for Mobile Applications
- Experience in Cache, and search plugins in terms of optimization
- Developing plug-ins/add-ons in PHP for various CMS solutions.
LaravelPHPCodeIgniterExperience in Frameworks: Laravel
Must have good analytical and problem solving skills.
Good Knowledge of OOPS, PHP, MVC frameworks.
Write error free code and follow coding standards. Able to perform Code Review job.
Work closely with QA person to assist in the testing process.
Perform R&D tasks if assigned and communicate with the Designer and UI team.
Build reusable code and libraries for future use.
Able to work closely with the team and meet the tight deadlines where necessary.
Strong Communication Skills.
Responsibilities:
-Manage and oversee the day-to-day operations of a WORKIE location or multiple locations.
- Ensure the smooth functioning of facilities, services, and amenities provided to members.
- Handle member inquiries and resolve operational issues promptly.
- Collaborate with the community team to create a positive and productive workspace environment.
- Oversee facility maintenance and coordinate with vendors.
- Assist in budget management and cost control.
- Implement operational policies and procedures.
- Maintain high levels of member satisfaction through exceptional service delivery.
- Support and contribute to community-building efforts within the WORKIE space.
Job Details
- Job Title Dell EMC Networker-Backup administrator
- Employment type Permanent
- Industry of the Employer IT - Software
- Department / Functional Area of the Job Network / System Administration
- Job Description
Roles & Responsibilities
The selected engineer's day-to-day responsibilities include:
1. Monitoring and Managing the daily backups.
2. Expertise in backup failures and troubleshooting and fixing them.
3. Must have good knowledge in troubleshooting backup failures on Windows, Linux, and Solaris machines.
4. Expertise in Backup configuration for file systems, databases (SQL and Oracle) and VM Level Backup.
5. Must have good knowledge of Policy, workflow, group, and clients for Configuring the backup.
6. Expertise in Recovering the backup data as per customer expectations.
7. Must have good knowledge in the Recovery process from the file system, Database (SQL and Oracle) and VM backups.
8. Should have knowledge in handling the reports in Networker
. 9. Should have good knowledge in the Data domain. Should monitor the utilization and alerts.
10. Should have good knowledge of Clone backup copies.
11. Should have good knowledge in DDVE EMC Networker in Cloud environment.
Who can apply & other requirements
1. 3 to 5 Years of Proven experience as a System Administrator
2. Degree in Information Technology, Computer Science or a related discipline
3. Ability to create batch or shell scripts
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)FullStack Developer( Angular + Node) | Location: Remote
Key Responsibilities:
1) The incumbent will be responsible for
building microservices based on a leading
NodeJS API framework while also
contributing to a large open source
community where your work will be seen
and used by thousands of developers.
2) You will work with the tech team
council that is composed of senior
architects to work on technical definitions
of new microservices and will mentor junior
developers that integrate these services
into client projects.
3) Coding complex modules
4) Building a knowledge base of the latest
programming trends, best practices, and
methodologies
5) Customizations to existing open source or
custom built applications
6) Code review and enforcing best practices
Improve Application architecture
7)Constantly improve his/her own skill set
8) Impeccable written and verbal communication
skills with the ability to present, explain and
defend design concepts in team and stakeholder
meetings.
9) Experience representing work to a broader
product team and other leaders, clearly and
succinctly articulating the goals and concepts
10) Knowledge of Typescript and Loopback.io would
be an added advantage
Qualification:
1) B.Tech/ BCA/ MCA or M.Tech
2) Relevant Experience should be 3-6 years.
3) Experience in Javascript frameworks (Node.js,
Angular.js/Reactjs)
4) Node ( at least 2 years is mandatory with Angular)
Personal characteristics:
- Strong portfolio and excellent attitude
- Delivery oriented and able to work under strict deadlines.
- Ability to drive the project with the team
- Problem-solving and innovation skills are a must
- Detail oriented and ability to organize
- Must be self-confident to work in a team and individually
- Strong communication skills
AngularJS (1.x)Angular (2+)React.jsNodeJS (Node.js)JavascriptGoodera is an employee volunteering, CSR, and ESG management company that enables corporations, foundations, governments, non-profits, and employees across 90+ countries. Goodera empowers companies to provide engaging and impactful virtu l volunteering experiences to their employees globally and achieve
volunteering goals.
Through curated volunteering opportunities, end-to-end program management, and impact measurement, Goodera offers a seamless volunteering experience. Goodera enables non-profits to create a sustainable impact by raising money, increasing visibility, and building long-term volunteers for causes they support. Goodera is coheadquartered in San Mateo, CA, and Bangalore, India. For more details, please visit http://www.goodera.com." target="_blank">www.goodera.com.
Responsibilities:
• Develop a deep understanding of the start-up ecosystem.
• Build customer facing technology product for global customers.
• Own the Product's frontend and backend development, building reusable, testable, and scalable code.
• Research, evaluate, analyze and implement technical requirements.
• Collaborate with product management teams to define and implement innovative solutions for the
product direction, visuals and experience.
• Mentor Junior members of the team
Requirement:
• 3+ years of experience building scalable products, distributed applications product/services.
• Min 1+ years of experience working on Node.js and its frameworks.
• Min 1+ years of experience working on any JavaScript based frontend frameworks.
• Knowledge of database services and related tools with the expertise to create efficient schemas.
• Understanding of developing responsive UI with experience in working on CSS/any CSSs based framework.
• Excellent coding and problem-solving skills and ability to produce high quality, bug free and testable
production grade code.
• Ability to own end-to-end deliveries, right from requirements till release.
• Experience working in an Agile/Scrum development process.
• Ability to mentor junior members of the team.
• Ability to review code and continuously push for higher standards of development.
What we have to Offer:
• Experience building a transformative product.
• Work with a performance-oriented team driven by ownership, open to experiments and passionate about
creating impact through tech.
• Learn to design system for high accuracy, efficiency and scalability.
• End-to-end ownerships of your task
HTML/CSSJavascript
jQuerySalary Offer: 25,000 - 35,000 per month
Job Location: Remote for 6-12 months due to the pandemic, then Mumbai, Maharashtra
Required experience: Skilled Shopify developer with 1-3 years of strong experience in setting up, managing and scaling Shopify based websites.
Key Skills required :
1. In-depth experience with Shopify's Liquid language.
2. Strong experience in building custom Shopify themes
3. Strong hands on experience insetting up & customizing existing Shopify themes.
4. Strong expertise in HTML5, CSS3, Javascript/Jquery with thorough experience of developing responsive layouts for desktop, tablet, and mobile devices.
5. Experience building, launching and maintaining Shopify stores, as well as overall knowledge of the Shopify platform.
6. Experience with implementing/debugging 3rd party Shopify apps as well as creating custom solutions if necessary.
7. Thorough testing and debugging skills with browser console and external tools
8. Experience with Shopify's object/properties, API, and Meta fields.
9. Experience working with Shopify apps and 3rd party services.
10. Excellent communication skills are required, giving proactive feedback to peers and team
11. In-depth knowledge of speed optimisation of Shopify stores.
12. Knowledge in other e-commerce platforms WooCommerce
KRAs includes :
1. Understanding client briefs clearly
2. Proposing suitable themes and apps for a project including the possibility of building custom themes
3. Building custom themes from UIs based on project requirements using Liquid
4. Building custom functionality as and when required
5. Setting up the store and Implementing the overall functionality as required including themes, apps and other customizations
6. Ensuring that all content and products are uploaded as per the client’s requirement
7. Maintaining and upgrading the store theme and functionality on an ongoing basis
8. Bug fixing issues reported by the QA team
PHPCodeIgniter| PHP Developer |
| ExP:3 to 5yrs |
| Skills: PHP, HTML5/CSS3, React JS,JavaScript, jQuery, REST, JSON, MySQL/MongoDb. |
| JD: |
| 1. Candidate should have experience on Core PHP, Web services,Yii Framework, Codeigniter , Web servers, Linux working environment & MVC. |
| 2. Excellent skills in MySQL, Optimization techniques, schema design, Stored procedures, Triggers |
| 3. Good command over design patterns. |
| 4. Good command over OOPS |
| 5. Strong debugging & troubleshooting skills |
| 6. Writing algorithms on application security. |
| 7. Writing shell scripts & integration of third party web services |
| 8. Knowledge on any one of server monitoring tools much appreciated. |
| 9. Should have any one version control (Preferbly, Git,Bitbucket) |
| 10. Should be proactive. |
iOS App Development
Objective C
Swift
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon