Customer Support Executive

We are seeking a skilled and passionate Frontend React.js Developer to join our development team. The ideal candidate will be responsible for building responsive, scalable, and high-performance web applications using React.js and modern frontend technologies. 

Key Responsibilities 

• Develop and maintain user-facing features using React.js. 
• Build reusable components and frontend libraries for future use. 
• Translate UI/UX designs into responsive and interactive web applications. 
• Optimize applications for maximum speed and scalability. 
• Collaborate with backend developers, designers, and product teams. 
• Ensure code quality through testing, debugging, and best practices. 
• Stay updated with the latest frontend development trends and technologies. 

Required Skills & Qualifications 

• Bachelor’s degree in Computer Science, Information Technology, or related field. 
• Proven experience as a Frontend Developer or React.js Developer. 
• Strong proficiency in JavaScript, HTML5, and CSS3. 
• Hands-on experience with React.js, Redux, and component-based architecture. 
• Experience with REST APIs and frontend integration. 
• Knowledge of responsive design and cross-browser compatibility. 
• Familiarity with version control systems such as Git. 
• Strong problem-solving and communication skills. 

Preferred Qualifications 

• Experience with TypeScript, Next.js, or Tailwind CSS. 
• Understanding of Agile/Scrum development methodologies. 
• Knowledge of testing frameworks such as Jest or React Testing Library. 
• Portfolio or GitHub projects demonstrating React.js expertise. 

Discover Dollar helps world’s best run companies to identify and recover leakages by using data science and “data-first” approach. We have built Cutting- edge AI driven solution which can analyse all data including unstructured data like emails and contracts and help enterprises to recover all overpayments and leakages.

We have helped best run Fortune 500 companies like Target, Lowe’s, ABInbev, Metro, Canadian Tire etc to recover more than $1 Bn of leakages which otherwise would be lost forever.

Highlights

Discover Dollar has pioneered a ‘real-time’ data-driven analytics platform which can help enterprises realise millions of dollars of value.

Our solution has been awarded as “Globally Most Innovative” Solution by SAP in Orlando, Florida. We have won many accolades from IIM Bangalore, Microsoft, Govt of Karnataka, Amrita TBI etc.

CIO Review named us as “Top 20 Upcoming retail analytics software companies in India”

At NASSCOM Product Connect held in November 2020, we won prestigious ‘Emerge50’ in Retail-Tech Category as one of the top software product companies in India. we have been adjudged as APAC Solution Provider Award by Procurement Leaders, A World 50 Group Community in 2025.

We are fortunate to have some of the best business minds like SD Shibulal (Founder of Infosys) and Patrick Pichette (ex-CFO of Google) as our mentors and advisors.

Our Culture:

We strongly believe in “Together we grow” and to have a great success we need strong sense of shared belief systems which all of them embrace.

Built on our values, our team members have shared their testimonies in various platforms including Glassdoor - Working at Discover Dollar | Glassdoor

Business Function: Sales & Marketing

Designation: Sales Development Representative

Work Location: Remote

Job Description:

As a Sales Development Representative, you will be responsible for:

1. Conducting outbound prospecting to generate leads across multiple channels – Call, Email, LinkedIn.
2. Qualifying leads based on predefined criteria.
3. Gathering account and contact intelligence through secondary research on prospects and apprising relevant insights with the Sales Team.
4. Setting appointments with prospects for senior members of the sales team.
5. Understanding prospect pain points and find solutions with sales and pre-sales representatives.
6. Using data chops to segment the accounts and contacts.
7. Building and nurturing relationships with Procurement, Finance and Innovation leaders.

Required skills and experience:

1. 3+ years of Business Development / Sales Dev / Inside Sales / Pre-Sales experience in an enterprise tech/enterprise SaaS company
2. Prospecting Skills: Identifying potential leads and companies. Preferably an experience in personalized cold outreach for enterprise companies in the US/EMEA
3. Communication Skills: Effectively communicating the value proposition. Engaging with prospects at C-Suite level
4. Research Abilities: Researching and understanding target industries. Gathering information on potential clients. Qualitative research info based on playbook, Annual Report etc.
5. CRM Proficiency: Using Customer Relationship Management (CRM) tools. Logging and tracking interactions with prospects.

Personal Attributes

1. Should have an entrepreneurial mindset, forward thinking and decision-making skills.
2. Ability to seamlessly collaborate with various teams, including but not limited to marketing and sales teams.
3. Ability to cope in a complex and fast-changing business environment, and to respond calmly and rationally to changing aspirations in a deadline-driven situation.
4. Good influencing and persuasion skills and build successful relationships at all levels.

Education: Bachelor’s or Master’s degree in Business/ Comparable education

We are looking for an experienced and dynamic Senior Business Analyst to join our growing team. If you have strong analytical skills and a passion for delivering data-driven solutions, we’d love to connect with you!

📍 Position: Business Analyst

📌 Location: Mohali - 8B

🕒 Experience: 3+ Years

🔹 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Requirements Documentation: Develop, manage, and maintain BRD, FRD, and SRS documents to ensure clear understanding and alignment among stakeholders.
• Wireframing: Create detailed wireframes and process flows to visualize project workflows and user interfaces using tools like Figma.
• Project Task Creation & Management: Plan, assign, and track project tasks to ensure timely and successful delivery.
• User Acceptance Testing (UAT): Lead and coordinate UAT activities to validate that solutions meet defined business requirements.
• Stakeholder Collaboration: Work closely with cross-functional teams and clients to ensure smooth communication and project execution.
• Process Improvement: Identify gaps in existing processes and implement improvements to enhance operational efficiency.

🔹 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬:

• Strong analytical and problem-solving abilities.
• Excellent communication and documentation skills.
• Proficiency in tools such as JIRA, Asana, and Figma.
• Strong understanding of SDLC and Agile methodologies.
• Experience with data visualization tools like Power BI and Excel (preferred).

About Voiceoc

Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:

• Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
• Assist & train Clients to use the system to its full extent and help them to resolve their support queries
• Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
• Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
• Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
• Carrying out periodic health checks to avoid churn
• Keeping Clients updated on new features, and new products they might find useful
• Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
• Upselling and cross-selling through review of Clients’ progress

We are looking for an experienced professional to lead our lead generation and PPC strategy. The role focuses on driving high-quality leads, managing ad campaigns, and ensuring strong ROI. The ideal candidate will have leadership skills, hands-on PPC expertise, and a proven record of improving lead conversions.

Responsibilities

• Create and manage lead generation strategy to meet business targets.
• Plan and run PPC campaigns on Google Ads, LinkedIn, Meta, and Display networks.
• Optimize ad budgets to lower cost per lead (CPL) and improve ROI.
• Guide and mentor a team of lead generation and PPC executives.
• Work with sales teams to improve lead-to-customer conversion.
• Track and report KPIs like leads, CPL, CTR, CAC, and ROI.

Skills Needed

• 8–12 years of experience in lead generation and PPC.
• Strong knowledge of Google Ads, LinkedIn Ads, Meta Ads, and YouTube.
• Experience with CRM and automation tools (HubSpot, Salesforce, Zoho).
• Ability to analyze data and make decisions to improve performance.
• Team management and leadership skills.
• Edtech experience is mandatory.

Benefits

• Health insurance
• Life insurance
• Provident Fund

Skills

Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis.

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyze medical images and create 2.0 of advanced radiologist reporting.

We are backed by YCombinator and other marquee investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.

Join us, if you find this as exciting as we do!

Description:

Synapsica is looking for a Node.js/Python developer who is passionate about designing and implementing scalable solutions with highest quality. You will be responsible for creating high performance, responsive, and secure server-side programs to manage Synapsica platform. You will be responsible for designing, managing and supporting cloud platform and scaling our database. This role is ideal for you if you have a background in bakcned development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.

Responsibilities:
- Design and development of our new platform modules from scratch. 
- Hands on implementation of our APIs and integrations. 
- Design, scaling and integration of new/existing databases.
- Ensuring the entire stack is designed and built for speed and scalability
- Design and construction of our REST APIs with best secutiry mechanisms.
- Design and implementation of continuous integration and deployment pipelines in tandem with the respective team members.
- Performance tuning and improvements in large scale systems.
- Ensuring responsiveness and cross-platform compatibility of applications.
- Owning and delivering end-to-end products, features, enhancements.

Requirements:
- Degree in Computer Science or related discipline with strong competencies in data structures, algorithms, and software design
- At least 4+ years of experience with writing Python/NodeJS/PHP/Ruby on Rails. 
- Prior experience of database design and management in MongoDB, including being up on the latest practices and associated versions.
- Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amount of data.
- Familiarity with AWS (or equivalent) ecosystem with end-to-end cloud deployment.
- Experience implementing code level unit tests.
- Proficiency with Git / Version control.
- Appreciation for clean and well documented code
- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.
- Very high sense of ownership.
- Deep interest and passion for technology

We are looking for a fresher or 1 year experienced WordPress/HTML/Bootstrap developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

To be a successful WordPress/HTML/Bootstrap developer, you should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress developer can create attractive, user-friendly websites that perfectly meet the design and functionality specifications of the client.

WordPress Developer Responsibilities:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.
•  

WordPress Developer Requirements:

• Bachelor’s degree in computer science or a similar field.
• Proven work experience as a WordPress developer.
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Knowledge of code versioning tools including Git, Mercurial, and SVN.
• Experience working with debugging tools such as Chrome Inspector and Firebug.
• Good understanding of website architecture and aesthetics.
• Ability to manage projects.
• Good communication skills.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.