Customer Support Executive

Company Description

Anglerfox is a Software Development and Consulting Company with a focus on websites, e-commerce, and web-based Information Systems. We provide services in the implementation and distribution of business applications.

Role Description

This is a full-time remote role for a Senior PHP Developer. The Senior PHP Developer will be responsible for designing, coding and modifying websites, from layout to function, according to the company's specifications. Job duties will include, but not be limited to, writing well-designed, testable, efficient code and troubleshooting and debugging advanced software solutions.

Qualifications

• Back-End Web Development and Software Development skills
• Object-Oriented Programming (OOP) skills
• Advanced Front-End Development skills
• Advanced Programming skills
• Knowledge of the following languages: PHP, MySQL, HTML, CSS, JavaScript, AJAX, jQuery
• Experience with MVC frameworks (Laravel, CodeIgniter, etc.)
• Experience working with Core PHP
• Experience working with RESTful APIs
• Excellent debugging and troubleshooting skills
• Ability to work independently and remotely
• Bachelor's degree in Computer Science, Engineering or a related field

The Position

The Manager – Sales & Business Development role is responsible for driving sales and revenue from existing and new customer accounts within the Banking and Government segments in North India. Your role will sell products, services and solutions through prospecting, networking and executing marketing initiatives and account plans to increase Lipi Data Systems Ltd. footprint within the assigned accounts and/or geography resulting in revenue growth and quota attainment.

Job Responsibilities

• Strategically target business opportunities that leverage high value use cases, in Banking vertical and Government institutions.
• Develop and execute sales strategies and tactics to sell Lipi products, solutions, and services to exceed your sales quotas
• Communicate value propositions to clients that speak intimately to their needs and requirements
• Work to collaborate with the customer on net new opportunities and work through negotiated and RFP sales processes.
• Must understand customer requirements to negotiate the contract, collaborating with other departments of Lipi, as necessary. Negotiate pricing and SLA as appropriate. 
• Utilize client-centric, solutions-oriented selling strategies and hunter’s mentality to identify, qualify, convert sales
• Effectively articulate financial ROI/TCO value, and build value throughout the negotiation process
• Maintain extensive account and opportunity detail in Sales CRM, including account win plans, customer touch points, sales inhibitors, etc.
• Forecast and report revenue projections accurately to management
• Achieve on annual quota, measured quarterly

What We Need From You

• You have 5-7 years of experience successfully selling technology products and solutions to Banks and Government institutions.
• You have a Bachelor’s degree, preferably in a technical discipline or equivalent experience
• You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives.
• Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts
• You keep your pipeline accurate and your forecast updated for management
• Fundamental understanding of self-service products like ATMs, Kiosks is highly desired.
• You have excellent time management skills, and work with high levels of autonomy and self- direction
• You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals
• You are able to travel as necessary to your assigned accounts, and to Company meetings.
• Highly ethical and professional personal conduct.

• 10 years of experience in preparing, reviewing, revising, ​and maintaining technical documents.
• Must have 10 years of experience in software documentation.
• Excellent in written and communication skills in English.
• Experience in reviewing the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI.
• Experience in performing independent research to understand a product and the needs of customers and stakeholders.
• Experience in using tools like Microsoft Office.
• Experience writing/editing troubleshooting, procedural, and reference information.
• Understands software terminology and has basic knowledge of working with software development teams.
• Experience working in an agile environment.
• Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment

• Should have hands-on experience in advanced JavaScript libraries and frameworks, such as AngularJS, KnockoutJS, Bootstrap, BackboneJS, ReactJS, DurandalJS, etc. (ReactJS is Mandatory) 
• Proficient in web markup, including HTML5, CSS3
• Good understanding of server-side CSS pre-processing platforms, such as LESS and SASS and experience in building/using REST APIs    
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling and partial page updates.

We believe that great change begins with individuals who are given the freedom to make a difference, and we champion this in all that we do here at Vamstar. Hence we are urgently looking to hire a senior person to fill in for a Full Stack Engineer

The ideal candidate will be responsible for developing high-quality applications along with designing and implementing testable and highly scalable codes. If you have a gig towards Java, Node, AWS, Javascript and Typescript and have worked extensively in web application development; we are looking for you.

Responsibilities

• Managing team(s)
• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs

Qualifications

• B.Tech - CS from a Tier 1/2 college
• Minimum 5 years of experience
• Great communication skills

Key Benefits 

• Performance Bonus on a Quarterly basis on performance 
• 25 days paid holidays each year including your accrued leaves, sick leaves, fixated and optional holidays. 
• Flexible working hours 
• Permanent Work from home 
• Yearly virtual cross-tribe pollinations (we have another engineering team in UK, US and Vietnam) 
• Wholesome development experience with MacBook Pro and extra monitor(s) post completion of Probation period/ machine bonuses 
• Regular and transparent appraisals based on performance. 

More about our Team: As an engineering team, we are dedicated, hardworking and always looking to learn and improve our craft. This happens in regular knowledge sharing sessions with both Full Stack and Machine Learning teams, and we are always keen to collaborate when a challenging problem comes up. In our work, we use industry best practices like Github. AWS, Ally, Trello, Slack, TDD, CI/CD and code reviews as part of building every feature. We also continually evaluate new technologies to see if they can help improve our platform.  

• Expertise in Javascript, JQuery, W3 CSS, CSS3, HTML5
• Deep understanding of client-side, frameworks such as React.js, Redux & Hooks
• Performance optimization techniques for the web and mobile web
• Expertise in Integrating and maintaining RESTful Web-Services
• Good understanding of AJAX, asynchronous request handling, partial page updates
• Good understanding of Virtual DOM, Data structure, and data manipulation
• Deep understanding of UX principles & building GUI
• Basic knowledge of version control system like Git / Mercurial / Bitbucket
• Writes clean, readable, and maintainable code

Industry:

Retail / E-commerce Functional

Area: IT Software - eCommerce, Internet Technologies Role Category: Programming & Design

Role: Application Programmer

Employment Type: Permanent Job,

Job Description :

- Should have handson experience of more than 1+ years

- Good knowledge of NodeJS, ExpressJS or Restify

- Should have good knowledge of JavaScript.

- Experience implementing frontend using Angular 2+.

- Any database knowledge (SQL.Mongo or NoSQL)

- Basic understanding of version control using GIT

- TypeScript knowledge would be a plus

- Should have good logical skills.