Customer Support Executive

• Design technical specifications for RPA (Automation Anywhere) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Automation Anywhere).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

About Us

At Thoucentric, we deliver end-to-end consulting solutions to solve critical business challenges across industries. With deep domain expertise, advanced technology, and a results-driven approach, we help organizations streamline operations, enhance decision-making, and drive growth. Headquartered in Bangalore with a global presence across India, US, UK, Singapore, and Australia, we work on Business Consulting, Program & Project Management, Digital Transformation, Product Management, and Process & Technology Solutioning, supporting clients in Supply Chain, Finance, HR, Sales & Distribution.

Our team of 500+ consultants builds innovative solutions through Thoucentric Labs using AI/ML and works on market-focused capabilities, client-specific challenges, and systems that improve both client outcomes and employee experience. Recognized as a "Great Place to Work" and among the "50 Best Firms for Data Scientists", we foster growth, execution excellence, and impactful contributions for both clients and the organization.

Job Description

At Thoucentric, we work on various problem statements:

• Building capabilities that address a market need, based on ongoing research efforts.
• Solving specific use cases for current or potential clients based on on-ground challenges.
• Developing new systems to help us become a better employer and partner to clients.

All of these require the best minds to work on them day-to-day. Your contribution to organization development is as important as outward-facing consulting. We are invested in both employee growth and client success.

Key Responsibilities

Consultant Responsibilities

• Requirement Analysis: Review functional problem statements or change requests shared by business or IT stakeholders. Analyze the business impact and ensure requirements are clearly documented.
• Solution Review & Validation: Collaborate with the implementation team to understand proposed solution or configuration changes in SAP FICO. Review functional specs, configuration rationale, and test scenarios shared by the SI team.
• Client Guidance & Advisory: Evaluate proposed solutions for alignment with business goals, existing processes, and SAP best practices. Support the client’s finance team in understanding implications, and recommend acceptance, modification, or rejection.
• Stakeholder Communication: Act as a bridge between the system integrator and client business teams. Document decisions, deviations, and rationale.
• Testing & Validation Support: Assist in reviewing test cases and validating UAT results.
• Documentation: Maintain clear documentation of solution reviews, accepted changes, and recommendations provided to the client.

Lead-Specific Responsibilities

These responsibilities apply to candidates with 8+ years of experience:

• Lead end-to-end SAP FICO implementations, including planning, budgeting, and resource management.
• Mentor and guide junior consultants and functional team members.
• Manage cross-module integration with SAP MM, SD, PP, and PS.
• Perform Fit-Gap analysis, prepare Functional Specifications, and oversee S/4HANA migration activities.

Requirements

Key Skills & Qualifications (Consultant Level)

• Bachelor’s degree in Finance, Accounting, Engineering, or related field
• 4+ years of experience in SAP FICO (hands-on configuration or support)
• Understanding of SAP FICO core modules: GL, AR, AP, Asset Accounting, Cost Center Accounting
• Ability to analyze solution proposals and explain system behavior in business terms
• Strong communication and interpersonal skills, with the ability to influence stakeholders
• Familiarity with SAP implementation lifecycle and change request processes
• Prior exposure to client-facing or project coordination roles is a plus

Nice to Have (Consultant Level)

• Exposure to S/4HANA Finance
• Understanding of integration with SD/MM modules
• Experience working with or alongside a system integrator (Accenture, Deloitte, etc.)

Additional Requirements for SAP FICO Lead

• 8+ years of hands-on SAP FICO experience with at least 2 full lifecycle implementations
• Strong project management and stakeholder management skills
• SAP FICO certification (preferred)
• Knowledge of S/4HANA Central Finance and Group Reporting
• Experience with global deployments and Agile project methodologies
• Ability to mentor junior consultants and lead a team

Benefits

• Opportunity to define your career path rather than following one enforced by a manager
• Work with Fortune 500 companies and startups alike in a great consulting environment
• A dynamic yet supportive work environment that encourages personal development
• Be part of One Extended Family — bonding beyond work through sports, get-togethers, and shared interests
• Work in an enriching environment with Open Culture, Flat Organization, and Excellent Peer Group
• Contribute to the exciting growth story of Thoucentric

Responsibilities: 

1.                  Lead the strategic planning, development, and launch of Azure integration capabilities within our flagship product ensuring a seamless and efficient integration process. 

2.                  Conduct market research and engage with customers to understand their needs and challenges related to Azure cloud services. 

3.                  Collaborate with engineering, design, and sales teams to define product requirements, roadmaps, and go-to-market strategies for Azure Launch. 

4.                  Deliver actionable product feature requirements and stories with wireframes (hands-on work is required here) 

5.                  Drive feature delivery to customers and conduct feedback loop based improvements. 

6.                  Stay abreast of Azure services and cloud industry trends to ensure our product remains competitive and innovative. 

Required Experience and Skills: 

·                    Bachelor's degree in computer science, Engineering, Business, or a related field. A master's degree or an MBA would be a plus. 

·                    4+ years of experience in a product management role, ideally in a cloud-based product environment. 

·                    Strong understanding of Azure services, cloud computing technologies, and SaaS platforms. 

·                    Experience building features/ solutions in Cloud Management/Cloud Operations in FinOps, SecOps, Cloud IT Ops. 

·                    Experience with Azure Migration, Azure CloudOps configuration, Managed Services is a plus 

·                    Passion for Automation and simplification of complex IT processes 

·                    Proven track record of managing all aspects of a successful product throughout its lifecycle. 

·                    Excellent communication, leadership, and interpersonal skills. 

·                    Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously. 

·                    Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic startup environment. 

·                    Excellent written and verbal communication skills, with experience in creating customer-facing technical documentation such as user guides and release notes. 

·                    Comfortable with ambiguity and able to prioritize tasks in a rapidly changing environment. 

·                    Demonstrated success in defining and launching products would be a plus. 

Success Factors: 

·                    You bring curiosity and passion for continuous learning. 

·                    You enjoy ideating, simplifying and solving problems that create value for customers. 

·                    You have an entrepreneurial mindset. 

·                    You bring a growth mindset and value collaborative approach to growing others and yourself. 

·                    You have an ownership mindset to areas you take on, and you are a self-starter that can work independently when needed. 

Visit to shops stores market and sales product

product are perfume brands

• Getting the sale” using various customer sales methodsForecasting sales, developing “out of the box” sales strategies/models and evaluating their effectivenessEvaluating customers skills, needs and building productive long lasting relationships

About the Job:

As an Odoo developer, you will work together with your technical colleagues, a project manager and functional analysts. You will be building, integrating and maintaining Odoo implementations for our customers.

What we Offer:

● Interesting digital Odoo projects for the biggest Odoo partner in Europe!

● A long term collaboration in a stable and fast growing company with open culture

● A lot of fun and great colleagues!

Role Responsibilities:

● Analyze business requirements

● Develop and customize Odoo modules

● Integrate Odoo with 3rd Party systems

● Troubleshooting

● Share ideas on how to continuously improve the system and way of working

Requirements:

The desired candidate should have below skills:

● Working knowledge of Python with the Odoo-framework (minimum 3 years experience)

● Should be familiar with the latest versions of Odoo.

● Have experience with Object Oriented programming.

● Have knowledge of PostgreSQL.

● Should have experience with Python unit testing.

● Have experience with setup of interfaces between different systems using API’s.

● Should be familiar with Agile and Scrum methodology.

● Have experience with collaboration tools like Git, Buildout, Jira, Confluence, etc

● Have experience with Linux (Ubuntu)

● Experience with other frameworks of Python is a plus.

● Front-end experience (Javascript, CSS, HTML) is a plus.

Non-technical requirements:

● You are available to join us in our Bangalore office from Day 1.

● You have strong communication skills.

● You have strong analytical skills.

● You are customer friendly and service minded.

● You are social, flexible, assertive and have a dynamic mindset.

● You are a teamplayer, but can also work independently.

Job Description

We are a growing company looking for an efficient systems engineer to help us expand our computing infrastructure. The systems engineer's responsibilities include working with a team of IT specialists to design, set up and maintain a network of computers, including hardware, software, and system architecture.

To be successful in this position, the systems engineer should be a highly motivated, results-driven individual who can create the perfect solution for our organization's higher-level needs. The best candidate will also be an excellent listener and communicator, with the ability to explain why their solutions are the best fit for us.

Responsibilities:

Overseeing the development and installation of new networking and computing infrastructures.

Selecting the best possible solutions using knowledge of a wide range of available technologies.

Monitoring systems in the existing network to ensure there are no productivity set-backs.

Installing and configuring operating systems and application software.

Implementing best practices for system security and data backups.

Anticipating potential issues or bottlenecks and identifying possible solutions.

Troubleshooting and resolving all technical issues when they arise.

Provide detailed specifications for proposed solutions including materials, manpower and time necessary

Communicating effectively with IT support staff to ensure the setup process runs smoothly.

Liaising with vendors and keeping relevant stakeholders up to date with developments.

Systems Engineer Requirements:

Bachelor's degree in computer science, information systems, or related field (Master's preferred).

Proven track record of installing, configuring, and troubleshooting UNIX-based systems.

Exceptional knowledge of networking technologies (OSI network layers, TCP/IP).

Familiarity with administration, performance tuning, and system monitoring.

Good communication skills (written, verbal, and face-to-face).

Experience-3-4years

Salary- 10LPA

Industry

Information Technology & Services

Industry

Information Technology & Services

Employment Type

Full-time

• Proficient with SQL Server/T-SQL programming in creation and optimization of complex Stored Procedures, UDF, CTE and Triggers
• Overall Experience should be between 4 to 7 years
• Experience working in a data warehouse environment and a strong understanding of dimensional data modeling concepts. Experience in SQL server, DW principles and SSIS.
• Should have strong experience in building data transformations with SSIS including importing data from files, and moving data from source to destination.
• Creating new SSIS packages or modifying existing SSIS packages using SQL server
• Debug and fine-tune SSIS processes to ensure accurate and efficient movement of data. Experience with ETL testing & data validation.
• 1+ years of experience with Azure services like Azure Data Factory, Data flow, Azure blob Storage, etc.
• 1+ years of experience with developing Azure Data Factory Objects - ADF pipeline, configuration, parameters, variables, Integration services runtime.
• Must be able to build Business Intelligence solutions in a collaborative, agile development environment.
• Reporting experience with Power BI or SSRS is a plus.
• Experience working on an Agile/Scrum team preferred.
• Proven strong problem-solving skills, troubleshooting, and root cause analysis.
• Excellent written and verbal communication skills.