
About the Company:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.
About the Role:
MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.
Key Responsibilities:
- Respond to customer queries via calls, emails, and support tickets.
- Assist in resolving issues related to panel access, call reports, and login problems.
- Update ticket statuses and maintain accurate customer records using Zoho Desk.
- Collaborate with the support team to escalate complex issues to relevant departments.
- Assist in creating and maintaining FAQs and troubleshooting documentation.
Requirements:
- Good communication skills in English(spoken and written).
- Basic computer proficiency and willingness to learn support tools and CRM systems.
- Strong interest in SaaS, tech support, or customer-facing roles.
- Availability for a full-time (Monday to Saturday, rotational shifts).
What You’ll Gain:
- Practical exposure to customer success and support operations in a SaaS environment.
- Opportunity to work with experienced professionals and learn industry best practices

About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
Company video


Connect with the team
Similar jobs
Should have hands on technical experience in Design and Development of Web application using Sitecore,
C# and MVC.NET. Experience in implementation solutions using Sitecore 9.x / 10.x, React JS / Node JS, SXA / JSS headless implementation.
Strong development skills in ASP.NET MVC, EF, WebAPI, .NET, JavaScript, Ajax, JQuery, HTML, CSS, AngularJS / ReactJS Strong database experience including database design/ normalization preferably SQL Server & Azure SQL Experience in Search Providers Solr/Azure.
Search Experience in using Unicorn/TDS for Content Serialization Sitecore Information Architecture, Sitecore Back-End Architecture, Marketing Automation etc.
Experience with WCF, Web services and Web integration technologies like REST, SOAP and XML Experience with DevSecOps using GitLab / Azure.
Designation: Business Development Executive (BDE) - Digital Sales
Experience: 5-6 Years
Location: Remote
Job Summary:
Magento360.com is a leading player in the e-commerce industry, dedicated to delivering innovative solutions that empower businesses to thrive in the digital landscape. We are looking for a seasoned and dynamic Business Development Executive (BDE) with 5-6 years of experience in digital sales to join our expanding team.
Responsibilities:
- Client Acquisition: Identify and target high-value prospects in the digital space, engaging them through various lead generation techniques, networking, and research.
- Strategic Partnerships: Develop and maintain strategic partnerships with key clients and industry influencers to foster growth and expand our client base.
- Solution Selling: Understand the unique needs of potential clients, articulate the value of our solutions, and present tailored proposals that align with their objectives.
- Sales Strategy: Contribute to the development of sales strategies, including market analysis, competitor assessment, and pricing strategies.
- Revenue Growth: Consistently achieve and exceed individual and team sales targets, playing a pivotal role in the company's revenue growth.
- Pipeline Management: Build and manage a robust sales pipeline, keeping accurate records of all interactions in our CRM system.
- Market Insights: Stay updated on industry trends, emerging technologies, and competitive offerings to provide clients with relevant insights and recommendations.
- Networking: Actively participate in industry events, conferences, and networking opportunities to expand the company's presence and establish thought leadership.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven track record of 5-6 years in digital sales, preferably within e-commerce, software solutions, or a technology-focused sector.
- Exceptional understanding of digital marketing, SEO, SEM, social media, and other online channels.
- Strong negotiation, presentation, and closing skills.
- Self-motivated, target-driven, and results-oriented mindset.
- Familiarity with CRM software and other sales tools.
- Excellent communication skills, both written and verbal.
Salary Range: Competitive salary package, commensurate with experience and qualifications.
If you are a strategic thinker with a proven track record in digital sales and the ambition to drive our growth, we invite you to apply. Join Magento360.com, a leader in e-commerce solutions, and play a pivotal role in shaping the future of digital sales.
About Magento360:
We are a fast-growing full-fledged Magento e-commerce development company that serves clients across B2B and B2C segments in Europe, Canada, and the USA. Magento360 has successfully delivered 200+ small to large-scale Magento e-commerce projects over the last 7 years. The team is led by digital transformation and magneto experts with 10+ years of industry experience. We have gender-neutral and inclusive policies to promote our people-first culture.
What we offer:
- Chance to be a part of a global team focused on innovation
- A constant start-up like a hustle but with stability like a corporate
- Mentorship on how to become a better technology expert going beyond industry standards
Benefits at Magento360:
We aspire to provide employees and their loved ones with the best benefits and experience focused on supporting their physical, financial, and emotional well-being. These will enhance your health and well-being and are generous enough to make it easy for you to take good care of yourself (now, and in the future).
- For taking care of your health, get access to workout and yoga sessions for at-home fitness and well-being classes
- We offer Competitive compensation and bonus at regular intervals to ensure you are rewarded for your efforts
- Flexibility to work from anywhere and Hybrid work model Paid time off including vacation, bereavement, sick leave, parental leave, holidays, and well-being days
- Access to technology events and internet reimbursements
education space catering to various B-Schools, Universities, and premium Institutes
nationally and internationally, having deep corporate connections and over 2 Lakh alumni.
Jaro education is also successfully catering to the needs of working professionals by offering
them varied choices in management and technology programs from reputed institutes /
universities / colleges for pursuing the course online.
With various academic achievements and accolades, Jaro Education is known for providing
students with the most innovative & successful online management and technology
programs in India.
Jaro is awarded with Best Employer for “Career Development and Leadership Grooming" By
Employer Branding Awards (EBA) in February 2016. We have received prestigious National
Level awards for our exceptional contribution in education industry.
Job Description:
1. Connecting with minimum 80 working professionals (prospective students) each day
from the leads/database present on leadsquared CRM
2. Generating a pool of prospects by identifying the need of upskilling depending on
the student’s area of interest
3. Helping prospective students with the detailed information about the programs
offered through phone or video counselling & create a strong pipeline
4. Ensure to meet daily deliverables & achieve weekly/monthly enrolment target
Remuneration – Ranging from 4 LPA to 6.25 LPA fixed + Monthly Variables
Working days - Monday to Saturday
Office Timings - 10:00 a.m. to 7:00 p.m.
Email Marketing
Graphics Design Proficiency
Content Research & Development
Ability to work in a team
Communication Skills
Adaptability
Educational Content Creation
Creative Thinking
Editing & Proofreading
- 5+ years of experience in software engineering
- A background in front-end web development and/or API development.
- Demonstrated competency in one or more of the following: JavaScript, TypeScript, React/Redux, AngularJS, or comparable JavaScript MVC framework.
- Demonstrated competency in one or more of the following client-side build tool: Webpack, gulp, jspm
- Have a good understanding of what good UX and UI design are.
- Experienced in client-side framework/technologies before such as: React, AngularJS, jQuery, HTML, CSS
- Experienced in using client-side build tools such as gulp, WebPack, JSPM, NodeJS, and other CLI is a plus
- Understand how to get good performance on UI implementation (time to interaction, bundling, and splitting resources)
- Some previous work portfolios would be great.
- Good knowledge of how to use source control systems like git and GitHub.
- Knowing and working on what specific framework problems need to be solved, what new problems they give rise to, and the architectures that work at scale.
- Coordinating with the design and back-end teams
- Taking risks, and learning quickly from your mistakes.
- Brainstorming between various approaches, doing small experiments to test the hypotheses
- Aligning the team to follow a particular approach, being thorough in your research.
- Collaborating well with others, knowing that better solutions come from working together.
What you need to have:
- Bachelor's degree in Computer Science (or related field)
- A passion for system design problems, exposure to various tech frameworks
- Experience with React Js, React Native, JavaScript including DOM Manipulation, and JavaScript object model.
- Should have a crystal understanding of App architecture and how React Native interacts with the native layers for iOS and Android respectively
- Familiarity in using Hooks for functional components with state, PureComponents.
- Hands-on experience in using State Management Libraries (Mainly Redux).
- Understanding React Native internals, memory profiling, and performance improvements of the application.
- Experience with building projects in Gradle (Android Studio) or xCode with iOS.
- Create Energy - Insatiably curious.
- Experience in Agile/ SCRUM methodology and modern tools like Jira, Slack, GitHub, etc
ZYCUS OVERVIEW:
Zycus is looking out for Seasoned Sales professionals, with a Software sales experience of about 1-5 years, and hands-on experience in the generation of leads and new business opportunities. Headquartered in Princeton, the U.S. in 1998, Zycus has grown every day to be established as an organization which now is a leading global provider of complete Source-to-Pay suite of procurement performance solutions.
We develop cloud-based (SaaS) Source-to-Pay solutions for large global enterprises, and have successfully deployed about 200 solutions to over 1000 Global clients. Our spirit of innovation and our passion to help procurement create greater business impact are reflected among procurement solution deployments that we have undertaken over the years. We are proud to have as our clients, some of the best-of-breed companies across verticals like Manufacturing, Automotives, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more. With a team of 1200+ employees, we are present in India with 3 development centers at Bengaluru, Mumbai & Pune and offices in the U.S. (New Jersey, Atlanta, Chicago), U.K., Australia, Dubai, Netherland, and Singapore.
Know more about the LEADER of Gartner's 2013, 2015 & 2017 Magic Quadrant for Strategic Sourcing Application Suites and The Forrester Wave-: eProcurement, Q2 2017
MARKET SIZEUSD 5 Billion and grows tremendously during economic downturns
Roles & Responsibilities:-
- The incumbent will report to Manager/Sr. Manager - Business Development and will be Executive/Sr. Executive depending upon the relevance and no. of years of experience.-
- Collaborating with Regional Sales Managers to accelerate the influx of business opportunities in the assigned territory.
- Reaching out via Phone/Email/Social Media to connect with prospective customers.- Conducting secondary research into company financials, line of business, technology requirements, etc., to personalize prospecting efforts-
- Staying up to date with the latest procurement industry trends & best practices- Competitor analysis & positioning against them-
- Delivering first-level Corporate Overview Presentations- Pre-qualification of business opportunities (Gauging- Budget, Authority, Need & Timeline)-
- Strategizing cross-functional campaigns to be conducted by BD & Marketing Necessary
- Educational Qualification:
- Graduation is a must (B.E.and MBA referred)-
- Excellent verbal & written communication skills in English (Public Speaking background is preferable)-
- Soft Skills (Pitching, Probing, Objection Handling, Rapport Building)-
- Strong, in-depth analytical skill-
- Proficient in professional business conversational etiquette-
- Account Mapping & Social Selling ability-
- Networking & Team Management
- Work Location: Mumbai
- Education: Any Graduate/ Post Graduate
Benefits
- LOCATION: Mumbai
- COMPENSATION: Competitive
- WHY ZYCUS? :- Be a part of one of the fastest-growing product Companies in India-
- Come join a young, dynamic & enterprising team-
- Work on the latest technologies-
- Flexible working hours (As per business requirement).
Responsibilities:
- Make changes in the existing code base of talent marketplace and implement new features.
- Collaborate with stakeholders that are involved in product design (marketing specialist and product manager).
- Report the progress to other stakeholders.
- Do bug fixes and push the source codes to the live server.
- Be responsive to change requests and feature requests
- Create Unit and Integration tests to ensure the quality of code
Requirements:
- Experience in Node js , MongoDB and Angular.
- Experience in JavaScript development.
- Understanding in MEAN or MERN Stack.
- Experience in the use of project planning tools (JIRA, Version One, GitHub, etc.)
- Excellent written and verbal communication skills (English).
- Understanding of various technologies including applications and databases.
- Able to handle multiple projects and competing deadlines
- Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation
- Able to handle multiple projects and competing deadlines
- Fluent knowledge of latest HTML/CSS standards and best practices
- Experience building Responsive websites for web, tablet and mobile devices











