
About the Company:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.
About the Role:
MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.
Key Responsibilities:
- Respond to customer queries via calls, emails, and support tickets.
- Assist in resolving issues related to panel access, call reports, and login problems.
- Update ticket statuses and maintain accurate customer records using Zoho Desk.
- Collaborate with the support team to escalate complex issues to relevant departments.
- Assist in creating and maintaining FAQs and troubleshooting documentation.
Requirements:
- Good communication skills in English(spoken and written).
- Basic computer proficiency and willingness to learn support tools and CRM systems.
- Strong interest in SaaS, tech support, or customer-facing roles.
- Availability for a full-time (Monday to Saturday, rotational shifts).
What You’ll Gain:
- Practical exposure to customer success and support operations in a SaaS environment.
- Opportunity to work with experienced professionals and learn industry best practices

About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
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Job Description – Business Process Manager
Position: Full-Time
Location: Work from Office Role at Phase 8 Mohali Punjab
About the Role
We are looking for a Process Manager to help us transform into a process-driven, BPO-style organization. The role focuses on building scalable systems, clear SOPs, and efficient workflows to manage multiple projects smoothly.
- Key ResponsibilitiesDesign and document end-to-end processes and SOPs for different functions.
- Build frameworks for scalable operations, similar to BPO setups like Teleperformance/eClerx.
- Ensure process compliance and quality control across teams.
- Implement basic performance metrics (KPIs/SLAs) to track efficiency.
- Support team training to ensure adoption of new processes.
- Requirements5–10 years of experience in process management, operations, or BPO/KPO setups.
- Strong skills in process design, documentation, and standardization.
- Good communication and change management abilities.
- Knowledge of tools for workflow and operations management is a plus.
Key Responsibilities:
Taking ownership of customer issues reported and seeing problems through to resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge
The engineer should be available to work in the late evening shift (4pm - 1am) if required.
Primary skills:
3-8 years of relevant experience.
Strong technical knowledge on:
- Cloud Technologies – AWS, Azure etc.
- Databases – SQL, Oracle, MySQL etc.
- Operating Systems – Linux, Windows etc
- Networking – Basic networking concepts and troubleshooting
- Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required) Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft)



Basic requirements
1. Good understanding of react and react native.
2. Best practices in react along with knowledge of functional components.
3. Good understanding of hooks and other react patterns.
4. Solid understanding of basic programming concepts and data structures.
5. Experience with global state management like redux and context.
6. Using 3rd party libraries for rest api and other standard procedures.
7. Have experience writing react native code with typescript.
Good to have skills
1. Have worked on media intensive apps (video, images and audio).
2. Have experience with building high quality reusable custom components.
3. Experience with animation libraries like animated or reanimated.
4. Have a good understanding of TypeScript classes, interfaces, generic types,
and other typing patterns in TypeScript.
5. Experience with building and deploying apps to iOS App store/Google Play.
6. Have previous experience of working with firebase.
7. Have an eye for creating pixel perfect design with optimised animations.
8. Experience of working with realtime systems like socket.io
9. Fair understanding of how react native/native apps work under the hood and
how React ecosystem sits on top of native app architecture.
10.bonus points if you have previous experience with native android /iOS
development.
11. Double bonus points if you have created native bridges for android and iOS in
react native before.
Other required qualifications
1. Minimum 1.5-2 years of relevant experience developing React applications.
2. Proven ability to work alone and with teams in a dynamic, multicultural
environment.
3. Strong oral and written communication skills in English.
4. Good understanding of documentation and able to write documentation of
given tasks.
5. Understand Agile base deployment process, take full responsibility for a given
task, and dedicatedly work based on given timeliness
6. Ability and interest in sharing knowledge, mentoring others, presenting work,
and reviewing the work of others.

Dear Job Seekers,
Greetings from Prabal Information Systems LLP.
We at Prabal Information Systems LLP have a fortune of 100 clients as our clientele. We are in the process of enhancing the team that delivers solutions in the automotive and marketplace segments. We are sure that this position will excite you and provide the necessary career growth you aspire to.
Job Brief :
We are looking for a Senior .NET Developer to join our IT department and build functional applications and websites.
Senior .NET Developer responsibilities include participating in the entire software development life cycle, debugging applications and configuring existing systems. If you’re equally happy to roll up your sleeves to write code and review other team members’ work, we’d like to meet you.
Ultimately, you’ll use your expertise in the .NET framework to help us deploy high-quality applications.
Responsibilities :
• Analyze system requirements and prioritize tasks
• Write clean, testable code using .NET programming languages
• Develop technical specifications and architecture
• Test and debug various .NET applications
• Experience with Asp.net, MVC(Mandatory) Web api etc
• Experience in Sql Server
• Review and refactor code
• Deploy fully functional applications
• Upgrade existing programs
• Support junior developers’ work
• Document development and operational procedures
Requirements and skills
• Work experience as a .NET Developer
• Proficiency in building web-based applications
• In-depth knowledge of at least one of the .NET languages (like C# and Visual Basic . NET)
• Familiarity with agile environments
• Troubleshooting abilities
• Good communication skills
Candidate should be from Flexipack and Holographic Industry
§ Generating Lead, Sales Enquiry, Preparation of Quotation, Follow-up with clients, Generating enquiries from new and existing customers, Market research and survey, Focus more on new business generation.
§ Maintaining strong relationships with customers, Attend customer complaints, Payment follow up & on time payment collection from customer
§ Willing to Travel in anywhere in Maharashtra especially in Mumbai, Pune, Nagpur, Aurangabad to meet clients.
Required Skill : Self-Driven, Computer, Social media, internet, mailing etc.
Qualification : Any Graduate / Post Graduate or above with Below Skills
Experience : 5 to 7 years
Location : Mumbai
Languages Known : English, Hindi, & Local Language (Must)
Official Travelling Expenses Provided By the Company
business divisions.
Drives creation of new product solutions that meet business goals and user needs.
Oversees and ensures high-quality delivery of UX artifacts
Provide career development for junior team members and foster leadership skills.
Leads and executes the User Centered Design (UCD) process from start to finish, including user
research and usability testing.
Advocates for Accessibility and Inclusive Design practices
Contributes to the Design System: publish UI patterns and components, document standards,
and collaborate with designers across the wider organization to deliver solutions that are fit-for-
purpose.
Performs heuristic evaluations across new/existing products
Gives accurate effort estimations and deliver on time.
Contributes to the vision that make strategy concrete
Supports recruiting processes, engaging with the recruitment team, conducting interviews and
assessing candidates' design skills and capabilities.
Your skills and experience
Skilled at generating new visual design solutions off the back existing patterns and standards.
Knowledge of accessibility requirements in alignment with WCAG standards
Experienced in stakeholder management and cultivating relationships with business and
development peers.
Experienced in responsive design, enabling omni-channel experience of end-user products
Excellent communication and leadership skills, ability to collaborate with developers and product
leads to balance the needs of the end users against technology and time-to-market constraints




Full stack developer
Salary: 6-9 LPA
Location: Mumbai
About ZenOnco.io:
https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).
To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.
We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.
We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.
Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction
Roles and responsibilities:
- Working on WordPress and CodeIgniter, involving CSS, PHP, JS, jQuery, SQL
- Designing and implementing new features and functionality
- Establishing and guiding the website’s architecture
- Ensuring high-performance and availability, and managing all technical aspects of the CMS
- Helping formulate an effective, responsive design and turning it into a working theme and plugin
- Convert comprehensive layout and wireframes into working HTML pages
- On-page SEO
Education and Experience:
- Graduate or Post Graduate (Preferred)
- Experience: 3+ years
- Ability to work on WordPress and CodeIgniter
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
- Experience building user interfaces for websites and/or web applications
- Experience designing and developing responsive design websites
- Ability to understand CSS changes to ensure consistent style across platforms and browsers
- Strong understanding of PHP back-end development
You will get:
- Some of the best people to work with (founders are IIM graduates and investment banker)
- An opportunity to make a difference in the lives of millions of cancer patients across the globe
- A great learning environment and opportunity to grow
5 years of architecture, design and programming experience preferably in fast-paced dynamic environment
Strong application design and implementation skills, solid understanding of the entire development cycle.
Strong background in Java/J2EE based application
Strong background in Spring/Spring boot based application
Strong background in Microservices based application
Experience working with Apache and/or Tomcat
Experience in transforming requirements to software design
Strong Experience with developing Java SAAS web applications.
Working experience in Industry Standard protocols related API Security including OAuth
Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.
Strong background working with Linux/UNIX environments.
Strong Shell scripting experience.
Working knowledge with Oracle, DB2 or MongoDB databases.
Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play. Strong agile/scrum development experience
Strong collaboration and communication skills within distributed project teams
Excellent written and verbal communication skills


