
About the Company:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.
About the Role:
MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.
Key Responsibilities:
- Respond to customer queries via calls, emails, and support tickets.
- Assist in resolving issues related to panel access, call reports, and login problems.
- Update ticket statuses and maintain accurate customer records using Zoho Desk.
- Collaborate with the support team to escalate complex issues to relevant departments.
- Assist in creating and maintaining FAQs and troubleshooting documentation.
Requirements:
- Good communication skills in English(spoken and written).
- Basic computer proficiency and willingness to learn support tools and CRM systems.
- Strong interest in SaaS, tech support, or customer-facing roles.
- Availability for a full-time (Monday to Saturday, rotational shifts).
What You’ll Gain:
- Practical exposure to customer success and support operations in a SaaS environment.
- Opportunity to work with experienced professionals and learn industry best practices

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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Non-Direct Routing (NDR) Optimization:
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- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.
- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.
Reverse Logistics (RVP) Management:
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- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.
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Pickup Coordination:
- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.
- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.
- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.
Performance Monitoring & Continuous Improvement:
- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.
- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.
- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.
Qualifications:
- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).
- 1-3 years of experience in logistics operations, transportation management, or a similar role.
- Proven track record of identifying and implementing logistics process improvements.
- Strong analytical skills with proficiency in data analysis tools and techniques.
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We are seeking a highly skilled and motivated Full Stack Developer to join our dynamic technology team. As a Full Stack Developer, you will play a critical role in designing, developing, and maintaining our cutting-edge software applications. You will have the opportunity to work on both the front-end and back-end components, ensuring seamless integration and exceptional user experiences.
Responsibilities:
- Develop and maintain web applications using modern programming languages, frameworks, and libraries.
- Collaborate with cross-functional teams to gather and analyze requirements, design solutions, and implement new features.
- Build responsive and intuitive user interfaces using HTML, CSS, and JavaScript frameworks.
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- Perform thorough testing and debugging to ensure the highest level of quality and performance.
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We are actively hiring freshers with good English communication skills and a willingness to create a career in IT sales
Job Title: IT Sales Lead Gen
Experience: Fresher (with excellent communication) , both written / verbal
Location: Noida Sec 63 (WFO)
Qualifications: BA(Eng. Hons.)/BBA/MBA
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Understanding and knowledge of trending and new technologies for web and mobile.
Will learn to generate international IT leads
Will learn to Identify sales opportunities and create a healthy sales funnel.
A candidate should have excellent communication skills and written skills.
The candidate must be familiar with technologies.
Will learn to acquire leads by client interaction and bidding.
Should be able to get Brainstorming new ideas to increase sales.
Having good communication, proven presentation, negotiation, and interpersonal skills.
Researching prospects and generating leads.
Participating in sales team meetings.
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