Client support engineer
Client Success Engineer – Refined Job Description
Job Title: Client Success Engineer
Key Responsibilities
Customer Project Management
- Ensure all required order information is received and projects can be delivered within the committed timeline.
- Complete the Discovery Phase by gathering and validating customer requirements.
- Coordinate with customers and internal teams to ensure timely project completion.
- Create project plans and provide regular progress reports to customers.
Customer Service
- Handle customer calls whenever required and resolve escalated support cases.
- Support and resolve issues escalated by the First Level Support team.
- Ensure solutions are provided within the agreed turnaround time.
- Maintain accurate records of all customer interactions and case activities.
- Ensure services provided are properly billed and paid for.
- Document issues and resolutions through Knowledge Base Articles for future reference.
- Create and modify Crystal Reports as per customer requirements.
Training & Customer Enablement
- Plan, package, and deliver customer training sessions remotely or onsite.
- Help customers become familiar with the Windowmaker software through demos, trials, and guided sessions.
- Prepare presentations, training materials, and videos for advanced or complex features.
- Provide training and guidance to the First Level Support team.
Management Reporting
- Prepare and submit daily and weekly reports to management regarding project and support activities.
Data Projects
- Analyze customer requirements and prepare project specifications.
- Perform data setup and configuration based on approved specifications.
- Conduct code/release testing and quality assurance activities.
- Ensure compliance with company standards and processes.
Qualifications & Experience
- Engineering Graduate with basic computer knowledge, preferably in software or IT-related fields.
- 1 to 8 years of experience in Customer Support, Client Success, or Technical Support roles.
- Freshers with excellent communication skills are also encouraged to apply.
- Good analytical, problem-solving, and coordination skills.
- Strong verbal and written communication skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
Company social profiles
Similar jobs
PostgreSQLJob Description
We are building an institutional-grade, fully automated equity research and decision-support system for Indian equities (NSE/BSE).
This is a backend-first, audit-grade system designed to function like an automated Investment Committee.
This is NOT:
- A trading bot
- A dashboard project
- A scraping tool
- A basic ML demo
It is a production-grade automation platform with strict data integrity and governance.
Core Responsibilities
- Design and implement automated ingestion of official NSE/BSE filings and authorized data sources
- Build PDF download, hashing (SHA256), deduplication, and versioning pipelines
- Implement deterministic BUY / HOLD / SELL rule engines in Python
- Enforce evidence validation before any AI/LLM processing
- Build audit logs, provenance tracking, and replayable pipelines
- Develop fault-tolerant scheduling, retries, and monitoring
- Ensure zero manual data handling
Technical Stack
- Python (primary)
- PostgreSQL
- REST / Authorized APIs
- Automated schedulers
- LLM parsing tools (e.g., LlamaParse or equivalent)
- Cloud deployment (AWS/GCP preferred)
Requirements
- 6+ years of backend / systems engineering experience
- Strong experience in building automated data pipelines
- Experience with financial / regulatory / compliance systems preferred
- Proven ability to deliver production-grade systems
- Comfortable working independently or leading a small team
Evaluation Process
Shortlisted candidates will be required to complete a paid Proof-of-Concept phase before long-term engagement.
This is a long-term opportunity for engineers who want to build serious, defensible financial infrastructure.
About the Role
We are seeking a highly motivated Hardware Electronic Design Engineer to join our R&D/Engineering team. The role involves designing, developing, testing, and validating electronic hardware systems for our products. The ideal candidate should have strong fundamentals in circuit design, PCB layout, and debugging, along with experience in working with embedded systems and electronic components.
Key Responsibilities
- Design, develop, and test analog and digital electronic circuits for new and existing products.
- Create schematics, PCB layouts, and BOMs using industry-standard tools (e.g., Altium, KiCAD).
- Perform circuit simulations, component selection, and feasibility studies.
- Collaborate with firmware/software engineers for system integration.
- Conduct prototyping, testing, and validation of hardware designs.
- Troubleshoot and resolve hardware issues using oscilloscopes, logic analyzers, and other lab equipment.
- Ensure compliance with industry standards, safety regulations, and EMC/EMI requirements.
- Prepare and maintain technical documentation, design reports, and test plans.
Required Qualifications
- Bachelor’s degree in Electronics Engineering, Electrical Engineering, or related field (Master’s preferred).
- Proven 3–4 years of hands-on experience in hardware design and development.
- Strong knowledge of analog/digital circuit design, power supplies, and signal integrity.
- Proficiency with schematic capture & PCB design tools (e.g., Altium Designer, KiCAD).
- Experience with microcontrollers, processors, and embedded hardware systems.
- Familiarity with communication protocols (UART, SPI, I2C, CAN, Ethernet, etc.).
- Skilled in using debugging and measurement tools.
What We Offer
- Opportunity to work on cutting-edge electronic products.
- A collaborative and innovative work environment.
- Professional growth, learning, and certification opportunities.
- Competitive compensation and benefits.
NodeJS (Node.js)
Express
GitHub- Hands-on experience with
- EJS- express.Js,
- MVC, MVVM, full stack MVC,
- GITHUB,
- Rest API.
- Should have strong DB Knowledge.
- Should have good knowledge of Version Control.
- Ability to Re-structure
- Hands-on experience in backend architecture.
- Ability to lead a team.
- Should be a self-starter
PythonAt Monarch, we’re leading the digital transformation of farming. Monarch Tractor augments both muscle and mind with fully loaded hardware, software, and service machinery that will spur future generations of farming technologies.
With our farmer-first mentality, we are building a smart tractor that will enhance (not replace) the existing farm ecosystem, alleviate labor availability, and cost issues, and provide an avenue for competitive organic and beyond farming by providing mechanical solutions to replace harmful chemical solutions. Despite all the cutting-edge technology we will incorporate, our tractor will still plow, till, and haul better than any other tractor in its class. We have all the necessary ingredients to develop, build and scale the Monarch Tractor and digitally transform farming around the world. For more details visit
www.monarchtractor.com
Monarch Tractor Electric Tractor
Monarch Tractor is the maker of the world’s first fully electric, driver-optional tractor making sustainable farming economically superior.
www.monarchtractor.com
Requirements and skills:
· 3+ Years of software development experience
· Strong in data structures and algorithms
· Solid understanding of Linux development environment and systems
· Expert level knowledge of Python along with frameworks some application framework
· Prior experience with WebRTC and video streaming protocols like RTMP, RTP and payloads
· Prior experience of h264, h265, vp8, vp9 and av1 encoders and decoders
· Prior experience with GStreamer pipelines
· Knowledge of C++ and proxy servers such as NGNIX is an added advantage
· Proficient in writing unit test cases using the Pytest framework.
· Expert level knowledge of SQL databases like MySQL
· Understanding of microservices architecture
· Knowledge of AWS cloud services like EC2, S3, Lambda etc.
NodeJS (Node.js)
MongoDBExpressSynopsis
• We are seeking an experienced Node JS Mongo DB Developer to join our development
team.
• As a Node.js MongoDB Developer, you will be responsible for designing, implementing,
and maintaining server-side applications using Node.js and MongoDB.
JOB ROLE :
• Integration of user-facing elements developed by front-end developers with server side
logic
• Writing reusable, testable, and efficient code
• In depth knowledge of node js and Express framework (more frameworks will be
preferred)
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Experience with Elastic search mongo database and SQL
• Strong proficiency with JavaScript.
• in depth knowledge on how JS works.
• Bonus points for experience working with GCP or AWS ecosystem such as Kubernetes,
• Familiarity working with VCS such as Bitbucket, Github/Gitlab
• Experience in automated unit test development practices and design methodologies
CodeIgniter
PHPAbout us:
Swazei is a US-based remote software product experience company headquartered in San Diego, California. We are a bunch of technology enthusiasts from all over the world. We are called Lunavo because we believe that it is possible to bring the Moon to the Earth. We believe in making things possible. We are passionate about executing products with agile lean processes that work to create product experiences that drive results. We have created an ecosystem of talent spread across geographies and agile design and development processes to create software that delivers value for our clients. (www.swazei.com).
Joining: IMMEDIATE
WORK FROM HOME OPPORTUNITY
Job Requirements:
- Should have at least 3 yrs of experience with Codeignitor
- HandsOn Experience in Codeigniter must
- Experience in frameworks like Yii, Symphony, jQuery, etc.
- Proficiency in tools like AJAX, CSS, Java Scripting, etc.
- Experience in MySQL, Joomla, WordPress, etc.
- Should have worked as Team Lead
- should have Retail/Ecom/POS domain knowledge
Job Type: Full-time
NodeJS (Node.js)
JavascriptMongoDBExpressZycus was incorporated in Princeton, U.S. in 1998. Since then, we have grown everyday, and established as an organization which now is a leading global provider of complete Source-to-Pay suite of procurement performance solutions.
We develop cloud-based (SaaS) https://www.zycus.com/solution/procurement-performance.html">Source-to-Pay solutions for large global enterprises, and have successfully deployed about 200 solutions to over 1000 Global clients. Our spirit of innovation and our passion to help procurement create greater business impact are reflected among procurement solution deployments that we have undertaken over the years. We are proud to have as our clients, some of the best-of- breed companies across verticals like Manufacturing, Automotives, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more.
With a team of 1000+ employees, we are present in India with 3 development centers at Bengaluru, Mumbai & Pune and offices in thehttps://www.zycus.com/careers/US-Careers.html">U.S., U.K., Australia, https://www.zycus.com/press-releases/zycus-expands-middle-east-presence-with-new-location-in-dubai.html">Dubai and https://www.zycus.com/press-releases/zycus-continues-global-expansion-with-new-office-in-singapore.html">Singapore and Netherlands.
http://www.zycus.com/">Know more about the LEADER of: Gartner’s 2013, 2015 & 2017 Magic Quadrant for Strategic Sourcing Application Suites and The Forrester Wave™: eProcurement, Q2 2017
PRODUCT PORTFOLIO
7 Product Lines
OFFICES
Princeton, Chicago, Atlanta, London, Netherlands, Melbourne, Bangalore, Mumbai, Pune
MARKET SIZE
USD 2 Billion and grows tremendously during economic downturns
Skill & Experience:
Experience : 4 to 6 years
- Strong understanding of JavaScript/Object Oriented JS, its quirks, and workarounds.
- Must have working knowledge of Node JS.
- Must have knowledge of any one Node JS framework such as Express.js, Hapi.js, Sails.js, etc.
- Understanding of REST API and MVC.
- Understanding of Asynchronous Request handling techniques.
- Understanding of Unit testing frameworks like Mocha/Chai.
- Proficient understanding of code versioning tools, such as SVN or GIT.
- Good to have understanding of Design Patterns and SOLID OOP principles.
- Understanding of modern JavaScript development techniques
Should be able to optimize & effectively manage resources and time of the team members.
Should be able to identify, track and mitigate risks to the product
Should not hesitate to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.
- Attractive compensation with a fast track growth opportunity.
- Opportunity to work with a Young and dynamic innovative team of UI professionals .
- Flexible and employee friendly organization
Proxy SQL
Galera Cluster
JavascriptPythonPHP
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon