Client support engineer

About E2M:

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing .Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together .If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Role Overview:

We are seeking a highly skilled and client-centric AI Consultant/AI Adoption Specialist to join our growing team. In this pivotal role, you'll serve as a vital link between our clients' strategic objectives and the transformative power of AI. You'll primarily focus on understanding their needs, scoping opportunities, and architecting actionable AI roadmaps.

Key Responsibilities:

• Collaborate closely with clients to understand their challenges and identify opportunities to apply AI.
• Assess client requirements and prepare solution strategies using AI tools and methodologies.
• Work with internal teams to design, propose, and help execute AI-powered solutions.
• Provide AI-based recommendations that align with the client’s business objectives.
• Communicate technical possibilities in a business-friendly manner to decision-makers.
• Take ownership of the client journey from discovery to implementation and support.
• Stay updated with AI trends, tools, and real-world use cases that can benefit clients.

Required Skills & Qualifications:

• Minimum 2+ Years of hands on experience into Custom AI Development.
• Minimum 3+ years of experience in roles like Project Manager, Customer Success Manager, or Account Manager, preferably in a service-based company or digital agency.
• Strong understanding of AI concepts, trends, and tools (e.g., NLP, ML, Chatbots, Automation, native cloud technologies).
•  Some hands-on experience in AI projects – either through execution, coordination, or implementation.
• Ability to manage multiple client engagements and communicate effectively with both technical and non-technical stakeholders.
•  Strong problem-solving mind set with the ability to translate business needs into AI opportunities.
• Flexible to work with international clients, especially in the US time zone as needed.

We are looking for an AI Engineer (Computer Vision) to design and deploy intelligent video analytics solutions using CCTV feeds. The role focuses on analyzing real-time and recorded video to extract insights such as attention levels, engagement, movement patterns, posture, and overall group behavior. You will work closely with data scientists, backend teams, and product managers to build scalable, privacy-aware AI systems.

Key Responsibilities

• Develop and deploy computer vision models for CCTV-based video analytics
• Analyze gaze, posture, facial expressions, movement, and crowd behavior
• Build real-time and batch video processing pipelines
• Train, fine-tune, and optimize deep learning models for production
• Convert visual signals into actionable insights & dashboards
• Ensure privacy, security, and ethical AI compliance
• Improve model accuracy, latency, and scalability
• Collaborate with engineering teams for end-to-end deployment

Required Skills

• Strong experience in Computer Vision & Deep Learning
• Proficiency in Python
• Hands-on experience with OpenCV, TensorFlow, PyTorch
• Knowledge of CNNs, object detection, tracking, pose estimation
• Experience with video analytics & CCTV data
• Understanding of model optimization and deployment

Good to Have

• Experience with real-time video streaming (RTSP, CCTV feeds)
• Familiarity with edge AI or GPU optimization
• Exposure to education analytics or surveillance systems
• Knowledge of cloud deployment (AWS/GCP/Azure)

Proposal Engineer: 

Number of Positions: 01                   

 Education Required:  BE/Mtech -Mechanical/Chemical

Experience: 4-5 Years                        

 Salary: negotiate at the time of the interview

Notice Period: Immediate joiner can be preferred

Background required for Manufacturing of Head Exchangers, pressure vessels & Heavy fabrication Industries.

Job Details

1.       Handling Enquiries 

a)     Review enquiry with respect to design and executions capability 

b)     Communicate with the customer for resolving incomplete, ambiguous and conflicting requirements.

2.       Thermal design (Aspen & HTRI software)

a)     Understand the customer requirement and carry out the thermal design in Aspen/HTRI

b) Selection of best design for the given parameters.

b)     Carry out the preliminary mechanical design

3.       Costing of equipment and calculate final price

a)     Carry out the costing based on mechanical design, and customer drawing in Excel format

b)     Send raw material inquiries to our supplier and get a quotation for major raw materials

4.       Preparation of GA drawing in Auto cad software if required by Customer.

5.       Prepare technical offer

a)  Review of Customer specifications and prepare Deviation list.

b)  Preparation of technical offer

c)  Discuss with the customer after submitting technical offer and sort-out there queries.

6.  Visit at customer office for technical discussion.

About Company

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.

Roles & Responsibilities:

• Managing HR service delivery and ensuring alignment with business and HR strategic objectives.

• Partnering with business on end-to-end employee life cycle management.

• Building talent pipelines for current and future job openings

• Ensuring speed and quality of hiring as per the Manpower plan.

• Developing and enhancing our external partnerships with colleges, job boards and HR vendors.

• Contributing towards building systems & processes and initiatives with an aim to enhance productivity and retention of talent and reduce attrition.

• Deploying key initiatives to build engagement & driving communication to bring alive the EVP for employees.

• Designing & execution of Performance Management process that drives high performance.

• Conceptualization & implementation of business-relevant Talent Management practices.

• Driving training and development that will identify and meet the behavioral/ leadership/ managerial training needs of employees.

• Driving key actions to build a high performing and engaged workforce aligned with outcomes from the Employee Opinion Survey.

Requirements:

• Graduate in any discipline + MBA from a reputed institute, majoring in HR.

• Min 3-5 years of experience as HR generalist / HR Business partner in BFSI domain (preference to Financial Services/Investment Banking sector)

• Working knowledge of industry standards and practices and applicable Indian Employment laws

• Excellent communication, interviewing skills & analytical skills.

• Positive attitude, quick learner, proactive and able to work independently with limited supervision.

• Excellent relationship management skills - ability to quickly build relationships with internal & senior stake holders.

• Work under pressure and tight deadlines

• Proficient in Microsoft Office.

Hiring for Node JS Developer. We Foresee a Blockchain Expert in You!
The best technologists are technology agnostic and that builds a stronger foundation to lead the dynamic trends. Strengthening our trust in the same, we have created an exciting opportunity for MERN Stack developers to learn blockchain and grow with us.
All we are looking for is working experience as a Node JS developer and a keen interest in fintech applications.

As a rapidly growing blockchain company, Antier Solutions is always looking for professionals who have a penchant for new technologies.

Required Candidate profile

Primary Skills: 

• Strong working knowledge of Typescript, MongoDB, Express
• Strong proficiency in TypeScript, Javascript including DOM manipulation and the JavaScript object model, ES6
• Strong understanding of NodeJS fundamentals
• Knowledge and experience working with PostgreSQL is a major plus
• Experience with ORM libraries
• Familiarity with RESTful APIs
• Experience in troubleshooting and RCA of Production issues Analyze logs in Kibana Elastic Search
• Knowledge of tools like Git, Github, JIRA, Cucumber, Jasmine, and others that make coding more efficient and easier to share
• Familiarity of working in either the AWS Cloud or Azure including Docker + Kubernetes based microservice deployment

Secondary Skills:

• Good communication and design skills Experience in handling teams
• At least 5+ years of solid back-end software development experience.
• Ability to understand business requirements and translate them into technical requirements
• Experience working in an Agile environment

Qualification:

• Good experience as Software Developer
• Prior experience in a technical leadership or developer position
• Relevant Team Lead Experience for Minimum of 2 years
• Back End Developers/ API Web Services Experience Mandatory
• NodeJS is mandatory
• One RDBMS and one document database mandatory

• Meeting assigned sales targets
• Management and resolve customer complaints
• Sell insurance/credit cards or loan and handle calls.
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Research, identify, and resolve customer complaints using applicable software
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Upsell products and services
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Complete call logs and reports and other duties as assigned
• Accomplishes sales and organization mission by completing related results as needed.

OTS Solutions is looking for hiring a new business development executive at their Gurgaon office. Here are the responsibilities for the person,

• Person will be responsible to do reach outs in US market using email, calls, linkedin for a particular industry
 
• Person will be responsible to generate leads and setup appointments for onsite US account executive
 
• Person will be responsible to perform different campaigns and generate leads
 
• Person will be responsible to speak with and quality clients under parameters defined by sales team needs

We are looking for these skills / experience in the candidate,

• Should be available to work in night timings (US shift)
 
• Must possess excellent written and verbal english skills
 
• Must have worked in setting to sell B2B services to US or international customers
 
• Must have got experience in working on Linkedin and other social platforms to generate leads
 
• Must have experience of generating leads through email campaigns
 
• Must have worked to set up appointments for account executive