IT Support Executive

About CoverSelf: We are an InsurTech start-up based out of Bangalore, with a focus on Healthcare. CoverSelf empowers healthcare insurance companies with a truly NEXT-GEN cloud-native, holistic & customizable platform preventing and adapting to the ever-evolving claims & payment inaccuracies. Reduce complexity and administrative costs with a unified healthcare dedicated platform.

About the Role:

We are looking for a skilled and proactive IT Support Engineer to join our growing IT team. As an IT Support Engineer, you will be responsible for providing technical support, troubleshooting issues, and assisting in the day-to-day operations of our IT infrastructure. The ideal candidate should have 2-4 years of experience in IT support, with a solid understanding of networking, hardware, software, and systems administration.



Responsibilities

➔   Provide first- and second-level technical support to end users, troubleshooting hardware, software, and network issues both onsite and remotely.

➔   Assist in maintenance of servers, desktops, laptops, and mobile devices, ensuring optimal performance.

➔   Support the configuration and maintenance of network devices (routers, switches, firewalls) and ensure secure and reliable connectivity.

➔   Aid in the rollout, installation, and configuration of new hardware and software applications, including updates and patches.

➔   Develop and maintain technical documentation and user guides. Conduct basic training sessions to help staff better utilize IT resources.

➔   Track, prioritize, and resolve tickets using the organization’s helpdesk system. Escalate issues as needed and follow up to ensure resolution.

➔   Support initiatives related to IT security, ensuring systems adhere to compliance and policy standards, and participate in routine system audits.

Requirements

➔   2-4 years of experience in IT support, network administration, or a similar role.

➔   Solid understanding of operating systems (Windows, Linux, macOS) and network protocols.

➔   Experience with hardware troubleshooting and software installation.

➔   Exposure to SASE tools like Zscaler, Netskope, PaloAlto Prisma Access.

➔   Knowledge of Active Directory, Office 365, and other enterprise IT solutions.

➔   Basic experience in server administration and virtualization technologies (VMware, Hyper-V).

➔   Excellent communication skills and a customer-focused approach.

Preferred Skills (Optional):

➔   Experience with IT service management (ITSM) tools (e.g.,JIRA Service Desk, ServiceNow,Freshworks etc).

➔   Exposure to virtualization technologies (e.g., VMware, Hyper-V) or cloud platforms (e.g., AWS, Azure).

➔   Knowledge of scripting or automation (e.g., PowerShell, Python) for routine tasks.

Work Location: Bangalore

Work Mode: WFO

Benefits: Best in the Industry Compensation, Friendly & Flexible Leave Policy, Health Benefits, Certifications & Courses Reimbursements, Chance to be part of rapidly growing start-up & the next success story, and many more.

Additional Information: At CoverSelf, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Location: Hybrid (Bangalore)

Travel: Quarterly travel to Seattle(US)

Education: B.Tech from premium institutes only

Note: Only immediate joiners required/ 0 to 15 Days — no other applications accepted.

Role Summary

We are seeking top-tier Lead Engineers who can design, build, and deliver large-scale distributed systems with high performance, reliability, and operational excellence. The ideal candidate will be a hands-on engineer with expert system design ability, deep understanding of distributed architectures, and strong communication and leadership skills.

The Lead Engineer must be able to convert complex and ambiguous requirements into a fully engineered architecture and implementation plan covering components, data flows, infrastructure, observability, and operations.

Key Responsibilities

1. End-to-End System Architecture

• Architect scalable, reliable, and secure systems from initial concept through production rollout.
• Define system boundaries, components, service responsibilities, and integration points.
• Produce high-level (HLD) and low-level design (LLD) documents.
• Ensure designs meet performance, reliability, security, and cost objectives.
• Make informed design trade-offs with solid technical reasoning.

2. Component & Communication Design

• Break complex systems into independently deployable services.
• Define APIs, communication contracts, data models, and event schemas.
• Apply modern architecture patterns such as microservices, event-driven design, DDD, CQRS, and hexagonal architecture.
• Ensure component clarity, maintainability, and extensibility.

3. Communication Protocol & Middleware

• Design both sync and async communication layers: REST, RPC, gRPC, message queues, event streams (Kafka/Kinesis/Pulsar).
• Define retry/timeout strategies, circuit breakers, rate limiting, and versioning strategies.
• Handle backpressure, partitioning, delivery semantics (at-least/at-most/exactly once).

4. Data Architecture & Storage Strategy

• Architect data models and storage strategies for SQL and NoSQL databases, distributed caches, blob stores, and search indexes.
• Define sharding/partitioning, replication, consistency, indexing, backup/restore, and schema evolution strategies.
• Design real-time and batch data processing pipelines.

5. Operational Readiness

• Define observability (metrics, logs, traces) requirements.
• Collaborate with DevOps to ensure deployment, monitoring, alerts, and incident management readiness.
• Provide production support as a senior technical owner.

6. Leadership & Influence

• Lead technical discussions, design reviews, and cross-team collaboration.
• Mentor engineers and help elevate team practices.
• Influence technology direction and architectural standards.

Required Qualifications

• 10+ years of professional software engineering experience with strong backend and distributed systems background.
• Proven track record of leading large-scale architecture and delivery of production systems.
• Expert in system design with the ability to simplify ambiguity and craft robust solutions.
• Strong programming experience in one or more languages (Java, Go, Python, C++).
• Deep understanding of distributed systems, message streaming, queues, RPC/REST, and event-driven architecture.
• Experience with cloud platforms (AWS/Azure/GCP) and container technologies (Kubernetes/Docker).
• Strong communication, documentation, and leadership skills.

Preferred Skills

• Experience with large-scale messaging/streaming (Kafka/Pulsar), caching, and NoSQL.
• Experience designing for high availability, fault tolerance, and performance at scale.
• Mentoring and leading global engineering teams.
• Familiarity with observability tooling (Grafana, Prometheus, Jaeger). 

Position Overview

We are looking for an experienced Implementation Lead with deep expertise in financial workflows, R2R processes, and treasury operations to drive client onboarding and end-to-end implementations. The ideal candidate will bring a strong Commerce / MBA Finance background, proven project management experience, and technical skills in SQL and ETL to ensure seamless deployments for fintech and financial services clients.

Key Responsibilities

• Lead end-to-end implementation projects for enterprise fintech clients
• Translate client requirements into detailed implementation plans and configure solutions accordingly.
• Write and optimize complex SQL queries for data analysis, validation, and integration
• Oversee ETL processes – extract, transform, and load financial data across systems
• Collaborate with cross-functional teams including Product, Engineering, and Support
• Ensure timely, high-quality delivery across multiple stakeholders and client touchpoints
• Document processes, client requirements, and integration flows in detail.
• Configure and deploy Bluecopa solutions for R2R, treasury, and reporting workflows.

Required Qualifications

• Bachelor’s degree Commerce background / MBA Finance (mandatory).
• 3+ years of hands-on implementation/project management experience
• Proven experience delivering projects in Fintech, SaaS, or ERP environments
• Strong expertise in accounting principles, R2R (Record-to-Report), treasury, and financial workflows.
• Hands-on SQL experience, including the ability to write and debug complex queries (joins, CTEs, subqueries)
• Experience working with ETL pipelines or data migration processes
• Proficiency in tools like Jira, Confluence, Excel, and project tracking systems
• Strong communication and stakeholder management skills
• Ability to manage multiple projects simultaneously and drive client success

Preferred Qualifications

• Prior experience implementing financial automation tools (e.g., SAP, Oracle, Anaplan, Blackline)
• Familiarity with API integrations and basic data mapping
• Experience in agile/scrum-based implementation environments
• Exposure to reconciliation, book closure, AR/AP, and reporting systems
• PMP, CSM, or similar certifications

Skills & Competencies

Functional Skills

• Financial process knowledge (e.g., reconciliation, accounting, reporting)
• Business analysis and solutioning
• Client onboarding and training
• UAT coordination
• Documentation and SOP creation

Project Skills

• Project planning and risk management
• Task prioritization and resource coordination
• KPI tracking and stakeholder reporting

Soft Skills

• Cross-functional collaboration
• Communication with technical and non-technical teams
• Attention to detail and customer empathy
• Conflict resolution and crisis management

What We Offer

• An opportunity to shape fintech implementations across fast-growing companies
• Work in a dynamic environment with cross-functional experts
• Competitive compensation and rapid career growth
• A collaborative and meritocratic culture

SSE/TL/ STL – Java Full Stack Dev

Overview of the Role –SSE/TL/ STL– Java Full Stack Dev (Java + React js)

Location: Chennai / Hyderabad

Reporting To: Project Manager

Role Description

We are looking for a candidate with Java backend experience combined with UI exposure preferably with React JS. The candidate shall be required to member of a SW Development team, demonstrating technical person. The candidate would be required to demonstrate high degree of ownership; velocity and mentor the team members.

Responsibilities

• · In this role, you should be able to work independently with little supervision.
• · You should have excellent organization and problem-solving skills.
• · If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.
• · You will be responsible to develop high-quality software that is aligned with user needs and business goals.

Qualification

• · 4 to 10 years of end-to-end development using Java & UI technology (ReactJS)
• · Good knowledge of any relational database
• · Experience in JavaScript along with an OOP language
• · Well versed with testing concepts and methodologies
• · Agile/Scrum development and full SDLC from development to production deployment.
• · Analytical mind with problem-solving aptitude.
• · Ability to work independently.
• · Excellent written and oral communication skills.

LogiNext is looking for a technically savvy and passionate QA engineer to cater to the testing efforts in automation and manual testing. You will help the team in building an awesome automation platform from scratch and test the product for quality.

You have hands-on experience in testing and writing scripts to develop and execute exploratory tests as well as automated tests in order to ensure product quality. You will estimate, plan, and coordinate testing activities. You will also ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system. You will be responsible for conducting tests before the launch of the product to ensure smooth functioning of the software and the client requirements are fulfilled, while being cost-effective. You have demonstrated strong inter-personal and communication skills.

Responsibilities:

Design, develop and execute automation scripts using open source tools Create repeatability in testing through automation that enable and validate high quality releases at a fast pace. Perform thorough regression, functional, security, integration and manual testing Create detailed, comprehensive and well-structured test plans and test cases Identify functional /non-functional issues and come up with creative resolutions Track bugs and perform thorough regression testing after bugs are solved Engage with cross functional teams to enable delivery through good planning, proactive communication and timely execution

Requirements:

Bachelor’s degree in Computer Science, Information Technology or related field 4 to 7 years of experience in automation testing and using testing tools like Selenium, JUnit, jMeter, Appium Expertise in testing distributed and scalable web and mobile applications Experience in non-functional testing skills like stress testing, performance testing and security testing Experience in testing RESTful APIs Experience of working in Agile Environment and Continuous Integration systems Basic knowledge of Java / Groovy / shell scripts Excellent written and oral communication skills, judgment and decision-making skills, and the ability to work under continual deadline pressure

JOB SUMMARY

Work on the website, enterprise applications (multichannel), embedded product UI’s

•  Translate high-level design requirements into wireframes and engaging, intuitive, and functional user interfaces
•  Ability to execute visual designs at all stages of the project. From conceptual to finalization and handover
•  Ability to create visual design concepts, style guides, and design documents
•  Conduct expert/heuristic evaluation reviews of the products and services. Providing design recommendations.
•  Collaborate with product management and engineering teams to implement innovative solutions
•  Work closely with the developer team, manage and maintain designs to meet customer needs, validate and ensure delivering world-class experiences
•  Participate in design discussions and collaborative sessions with teams and stakeholders, offering and providing feedback on concepts and ideas to evolve the experience
•  Create mood boards, mind maps and be a part of brainstorming sessions
•  Deliver high fidelity schematics, workflows, interaction storyboards, and design deliverables that guide creative, content, and development efforts
•  Be a productive and additive teammate, actively helping leaders and peers to raise the bar while also capitalizing on ideas from others
•  Knowledge of Mobile, Tablet, and Desktop design constraints and patterns

What are we looking for?

Qualifications and Skills:-

•  A talented UI/UX Designer with a keen eye for details, a storyteller, and a problem solver
•  Excellent understanding of typography, Color, Layout
•  Strong verbal and writing skills, ability to tell a story around an experience or solution
•  Fluency in creating user flows, wireframes, and prototypes preferably on Adobe CS, Sketch, Axure, etc
•  Contributes to building a design-centric work culture

What we offer: A great learning experience across different business verticals, Very Strong Tech mentors with about 10-15Yrs of industry experience

Looking for AngularJs / NodeJS Developer. (Immediate Joinee Preferred)
Ideal candidate will be an enthusiastic developer eager to learn and grow his/her skills in the field.

Primary KRA:

1. a) Portal Management and build
2. b) third Party API Integrations
3. c) Full stack implementation

Mandatory skills: Angular, Nodejs, JavaScript, Bootstrap

Job Description:
- Experience with Building Web-based Applications and service-based architecture using  modern framework node.js
- Should have hands-on expertise in some of the following technologies including Node JS, SOAP, RESTful, JSON, XML,
- Common frameworks such as MVC.

 - Deep understanding of fundamental data structures and algorithms
- Experience in integrating API for client-server communication with security considerations.

 - Experience with web services API integration (Rest, JSON, XML).
- Ability to understand, documenting features, technical specifications & infrastructure requirements and map to technical implementation.
- Strong knowledge of best practices and modern web design trends is necessary.
- Excel at rapid prototyping and at writing good code.
- Experience with modern version control. (GITHub, BitBucket)
- Experience with testing/debugging and validating work produced as part of the development process in multiple platforms
- Experience with HTML & CSS frameworks such as bootstrap.
- Understanding of general user experience and UI design principles
- Good understanding of cross browser front end development issues

- Cloud Computing Services – AWS will be an added advantage.

- Platforms – Linux, Windows

- Knowledge of MEAN Stack will be an added advantage
- Worked on e-commerce platform solutions will be an added advantage.
- Self-motivated, thinking up and executing own ideas.
- Strong communication skills

If you are keen to be a part of a close knit family and aspire to grow insanely big, do write back.