Job description
Job Title: System Integrator / Technical Support Engineer (Integration)
Experience: 5 Years
Employment Type: Full-Time
About the Role
We are seeking an experienced and technically proficient Client Support / Technical Support Engineer (Integration) to join our dynamic team. The ideal candidate will possess strong analytical skills and a solid background in API integrations, Integration Kits, and technologies such as Java, PHP, or Android.
In this role, you will serve as the primary point of contact for clients, ensuring smooth implementation, efficient issue resolution, and exceptional customer satisfaction throughout the integration process.
Key Responsibilities
Provide technical support and integration assistance to clients via email, calls, or ticketing systems.
Assist clients in setting up, configuring, and troubleshooting API / SDK / Integration Kits.
Collaborate with internal development and product teams to resolve complex technical challenges.
Analyze logs, debug issues, and replicate customer scenarios to identify root causes.
Maintain detailed documentation of integration processes, FAQs, and troubleshooting guides.
Ensure timely and professional resolution of client queries to maintain high satisfaction levels.
Work cross-functionally to support client onboarding, testing, and deployment activities.
Required Skills & Qualifications
Bachelors degree in Computer Science, Information Technology, or a related field.
Minimum 5 years of experience in Client Support, Technical Support, or Integration Support roles.
Hands-on experience with at least one of the following: Java, PHP, or Android.
Strong understanding of API integrations, SDKs, and web technologies (REST / JSON).
Familiarity with Integration Kits or middleware solutions.
Excellent communication, analytical, and problem-solving skills.
Ability to work independently and manage multiple client projects simultaneously.
Preferred Skills
Experience in the Payment Gateway..
Knowledge of SQL for data validation and troubleshooting.
Proficiency with Postman, API testing, and log analysis tools.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title
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SE/SSE |
Reporting To |
Team Lead |
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Team |
NA |
Location |
Gurgaon / Gurugram |
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About Renewbuy: https://www.renewbuy.com/about-us/">https://www.renewbuy.com/about-us/ |
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Objective of the position: Drive new / existing product development initiatives |
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Key Competencies:
• 3+ years’ experience in Angular 2-8 (Angular 8 experience is preferred) • 3+ years’ experience in React.JS, Node.JS. • 3+ years’ experience of HTML5, CSS3, Java Script, Bootstrap, jQuery, RESTServices & API‘s. • 3+ years’ experience in designing responsive Web Application and Website. • 3+ years’ experience in cross-browser development • Experience in Rx.js will be a plus. • Ability to simultaneously work on and manage multiple tasks within the same assignment and prioritize effectively. • Highly motivated individual with ability to thrive in a fast-paced environment. • Strong analytical ability to create innovative solutions, logical and problem-solving approach on complex issues. • Knowledge of Photoshop and Adobe suite • Knowledge of content management system and e-commerce platforms, automation tools like Grunt & Gulp • Knowledge of Scrum development and DevOps • Good time management, interpersonal and communication skills, team player. • Familiarity with version control management system (e.g. git) |
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Roles/Responsibilities: As a front-end developer, you will be responsible for: • Creating user-friendly web & app pages • Build high quality mockups and design prototypes • Optimize web applications for maximum speed • Design mobile based features |
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Academic Qualifications: BE / B. Tech / MCA |
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Experience: 3-5 years’ experience. Incumbent should have had prior experience of working on new solutions, technologies, creating architecture. |
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Job description – Front End Developer |
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon