End User Support (EUS) / IT Service Desk Team Lead

AI Agent Builder – Internal Functions and Data Platform Development Tools

About the Role:

We are seeking a forward-thinking AI Agent Builder to lead the design, development, and deployment, and usage reporting of Microsoft Copilot and other AI-powered agents across our data platform development tools and internal business functions. This role will be instrumental in driving automation, improving onboarding, and enhancing operational efficiency through intelligent, context-aware assistants.

This role is central to our GenAI transformation strategy. You will help shape the future of how our teams interact with data, reduce administrative burden, and unlock new efficiencies across the organization. Your work will directly contribute to our “Art of the Possible” initiative—demonstrating tangible business value through AI.

You Will:

•                 Copilot Agent Development: Use Microsoft Copilot Studio and Agent Builder to create, test, and deploy AI agents that automate workflows, answer queries, and support internal teams.

•                 Data Engineering Enablement: Build agents that assist with data connector scaffolding, pipeline generation, and onboarding support for engineers.

•                 Knowledge Base Integration: Curate and integrate documentation (e.g., ERDs, connector specs) into Copilot-accessible repositories (SharePoint, Confluence) to support contextual AI responses.

•                 Prompt Engineering: Design reusable prompt templates and conversational flows to streamline repeated tasks and improve agent usability.

•                 Tool Evaluation & Integration: Assess and integrate complementary AI tools (e.g., GitLab Duo, Databricks AI, Notebook LM) to extend Copilot capabilities.

•                 Cross-Functional Collaboration: Partner with product, delivery, PMO, and security teams to identify high-value use cases and scale successful agent implementations.

•                 Governance & Monitoring: Ensure agents align with Responsible AI principles, monitor performance, and iterate based on feedback and evolving business needs.

•                 Adoption and Usage Reporting: Use Microsoft Viva Insights and other tools to report on user adoption, usage and business value delivered.

What We're Looking For:

•                 Proven experience with Microsoft 365 Copilot, Copilot Studio, or similar AI platforms, ChatGPT, Claude, etc.

•                 Strong understanding of data engineering workflows, tools (e.g., Git, Databricks, Unity Catalog), and documentation practices.

•                 Familiarity with SharePoint, Confluence, and Microsoft Graph connectors.

•                 Experience in prompt engineering and conversational UX design.

•                 Ability to translate business needs into scalable AI solutions.

•                 Excellent communication and collaboration skills across technical and non-technical

Bonus Points:

•                 Experience with GitLab Duo, Notebook LM, or other AI developer tools.

•                 Background in enterprise data platforms, ETL pipelines, or internal business systems.

•                 Exposure to AI governance, security, and compliance frameworks.

•                 Prior work in a regulated industry (e.g., healthcare, finance) is a plus.

We are looking for an Executive Assistant who will play a crucial role in ensuring the smooth and efficient operation of our accounting firm. The successful candidate will provide comprehensive administrative and basic accounting support to our team of professionals, enabling them to focus on delivering outstanding financial solutions to our clients.

Key Responsibilities:

1. Administrative Support: Manage calendars and schedules for senior executives.

• Coordinate internal and client meetings, appointments, conference calls.
• Provide excellent client service by addressing inquiries and ensuring documentation is received on time.
• Maintain and update internal databases and filing systems.
• Manage office supplies and liaise with vendors as required.

2.Time & Attendance: Maintain accurate records of employee attendance and work hours.

• Assist in the preparation of timesheets and payroll data.
• Invoicing and Collections: Generate and send invoices to clients accurately and in a timely manner.
• Maintain records of invoices and payment receipts.
• Monitor outstanding client payments and follow up to ensure timely collections.
• Coordinate with the finance team to resolve payment issues.

3.Tracking Budget vs. Actuals & KPI’s:

• Assist the finance department in tracking budget performance.
• Generate reports comparing budget projections with actual financial results.
• Help monitor other key performance indicators.

4.Basic Accounting Functions:

• Perform data entry of financial transactions into accounting software.
• Assist with bank reconciliations and ledger maintenance.
• Support preparation of expense reports and petty cash reconciliations.
• Help in compiling supporting documents for audits or financial reporting.
• Coordinate with the bookkeeping team on document collection and classification.

Only females are preferred

Qualifications:

• Bachelor’s degree in Business Administration, Accounting, or a related field is preferred.
• Prior experience as an executive assistant or in a similar administrative role.
• Familiarity with accounting principles and financial documents.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (especially Excel); familiarity with accounting software is an advantage.

Mandatory Criteria (Can't be neglected during screening) :

• Candidate Must have Project management experience.
• Strong hands-on experience with SQL, including the ability to write, optimize, and debug complex queries (joins, CTEs, subqueries).
• Must have experience in Treasury Module.
• Should have a basic understanding of accounting principles and financial workflows
• 3+ years of implementation experience is required.
• Looking candidates from Fintech company ONLY. ( Candidate should have Strong knowledge of fintech products, financial workflows, and integrations )
• Candidate should have Hands-on experience with tools such as Jira, Confluence, Excel, and project management platforms.
• Candidate should have Experience in managing multi-stakeholder projects from scratch.

Position Overview

We are looking for an experienced Implementation Lead to drive the onboarding and implementation of our platform for new and existing fintech clients. This role is ideal for someone with a strong understanding of financial systems, implementation methodologies, and client management. You’ll collaborate closely with product, engineering, and customer success teams to ensure timely, accurate, and seamless deployments.

Key Responsibilities

• Lead end-to-end implementation projects for enterprise fintech clients
• Translate client requirements into detailed implementation plans and configure solutions accordingly.
• Write and optimize complex SQL queries for data analysis, validation, and integration
• Oversee ETL processes – extract, transform, and load financial data across systems
• Collaborate with cross-functional teams including Product, Engineering, and Support
• Ensure timely, high-quality delivery across multiple stakeholders and client touchpoints
• Document processes, client requirements, and integration flows in detail.

Required Qualifications

• Bachelor’s degree in Finance, Business Administration, Information Systems, or related field
• 3+ years of hands-on implementation/project management experience
• Proven experience delivering projects in Fintech, SaaS, or ERP environments
• Strong understanding of accounting principles and financial workflows
• Hands-on SQL experience, including the ability to write and debug complex queries (joins, CTEs, subqueries)
• Experience working with ETL pipelines or data migration processes
• Proficiency in tools like Jira, Confluence, Excel, and project tracking systems
• Strong communication and stakeholder management skills
• Ability to manage multiple projects simultaneously and drive client success

Preferred Qualifications

• Prior experience implementing financial automation tools (e.g., SAP, Oracle, Anaplan, Blackline)
• Familiarity with API integrations and basic data mapping
• Experience in agile/scrum-based implementation environments
• Exposure to reconciliation, book closure, AR/AP, and reporting systems
• PMP, CSM, or similar certifications

Skills & Competencies

Functional Skills

• Financial process knowledge (e.g., reconciliation, accounting, reporting)
• Business analysis and solutioning
• Client onboarding and training
• UAT coordination
• Documentation and SOP creation

Project Skills

• Project planning and risk management
• Task prioritization and resource coordination
• KPI tracking and stakeholder reporting

Soft Skills

• Cross-functional collaboration
• Communication with technical and non-technical teams
• Attention to detail and customer empathy
• Conflict resolution and crisis management

What We Offer

• An opportunity to shape fintech implementations across fast-growing companies
• Work in a dynamic environment with cross-functional experts
• Competitive compensation and rapid career growth
• A collaborative and meritocratic culture

• Designation: MAC and iOS Developer
• No of Vacancy: 2
• Reporting To:  CTO
• Permanent Remote Job 
• Work Experience: 2 to 4 years of experience in MAC OS and iOS Development
• Educational Qualification: Graduate in IT & above
  
  

Required Skills:

• Experience in creating applications for Mac OS X and iOS Applications
• Excellent in Objective-C and Swift
• Exposure working with C++ programming language for Mac application
• Integrate apps with authentication APIs
• Proficient understanding of code versioning tools like GitHub, firebase and Xcode so on.

Job Description:

• Execute full software development life cycle (SDLC)
• Develop flowcharts, layouts and documentation to identify requirements and solutions
• Write well-designed, testable code
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards
• Ensure software is updated with latest features

Role: Academic Counselor

Location: Gurgaon

About Us:

Founded in 2015 with a vision to create a globally trusted student guidance ecosystem, CollegeDekho

connects prospective students with colleges using its proprietary technology and AI-based chatbot. Its

Common Application Form platform, which enables students to apply to multiple colleges with a single

click, is India’s largest of its kind. Since its inception, CollegeDekho has guided over 85 lakh students

while successfully ensuring 1.3 lakh admissions, across all its platforms. CollegeDekho offers various

information on more than 35,000 colleges and universities across the country. Along with its offerings for

students, they also help more than 1500 colleges with their student recruitment. CollegeDekho has raised

over $53Mn from investors like Winter Capital, ETS Strategic Capital - the private equity investments arm

of ETS (creator of the TOEFL® tests and GRE® General Test), Calega, Man Capital, Disrupt ADQ and

QIC.

For more information, kindly visit www.collegedekho.com

About the role –

● Counsel students over the phone for admissions in UG & PG Courses.

● Assist learners in forms filling for admission.

● Guide students to take admission in our partner colleges as per the assigned targets.

● Have a direct access to the colleges SPOC as & when required & help in admission conversion

process. Maintain daily MIS on the calls & walk-ins (if any)

Must have skills:

● Excellent listening + communications skills (English, Hindi, Kannada and Tamil)..

● Interpersonal Skills

● Integrity and Professionalism.

● Ability to operate within a wide range of student personalities and background.

● Should enjoy working in a core sales driven environment.

● Self-starter & ability to execute high velocity closures.

● Inherent ability to have engaging conversations.

● Graduate in any stream.

● Comfort & knowledge of Microsoft Office (for data management)

GirnarSoft Education Services Pvt.Ltd. provides equal opportunities to all its employees and all qualified

applicants for employment, without regard to their race, caste, religion, colour, ancestry, marital status, sex,

age, nationality, disability and veteran status

Hands-on experience in C#, http://asp.net/" target="_blank">ASP.NET, MVC, Web API, SQL Server.

·       Experience in latest .Net framework versions (4/4.5/.Net Core 2.0 Frameworks), SQL Server 2008/2012.

·       Experience in OOPS, HTML5, Bootstrap,CSS, AJAX/ JavaScript/ JQuery/ AngularJS and Angular 2.0 and web development.

·       Excellent communication, analytical and interpersonal skills.

·       .NET Full Stack (C#, MVC / .Net Core, WEB API, JSON, REST, JavaScript, Ajax)

·       Good knowledge on Angular development, Angular JS

·       knowledge in Azure cloud solutions.

·       Developing and Hosting REST API Swagger and integration with angular.

About us:-

Zupee is India's hottest Real Money Gaming Platform

With in 1 yr of start, we just had an initial team of around 30 people, these 30 were successful to bring 10 Million+ users and an overall consumer spend of 1.5 Billion USD on the platform, the journey which needed years to be covered was covered with in 1yr. As we speak today, Zupee has been profitable for almost an year now and has ended the year 2020 with a team size of 70+ and over all growth rate was mapped around 20X.

Our user base has significantly gone up and we have invested highly in technology and have got best in class tech stack, it's time to add the backend developers who can help us scale up the platform so that we can drive profitable growth and become the market leader in our space.

Backend Developer :- (3 - 12 yrs)

What You'll Need?

• Knowledge of languages (JavaScript, Python) and frameworks/systems (nodejs)
• Strong analytical skills and aptitude
• Understanding of data architecture, software design and best coding practices
• Understanding of TCP/IP networking concepts and technologies
• Ability to learn new languages and technologies
• Experience with databases (both SQL and NoSQL)
• Familiarity with Agile development methodologies
• Working knowledge of Linux