End User Support (EUS) / IT Service Desk Team Lead

Job Description – Product Manager (B2C)

Company: Indian retail sweet and snacks brand

Location: Lawrence Road Industrial Area, Delhi

Work Mode: Hybrid

Experience: 5+ Years

Working Schedule: 6 days a week

About the Company

The company is a fast-growing Indian retail sweet and snacks brand focused on nostalgic, homemade-style products with a strong emphasis on clean labelling, healthier alternatives, and authentic storytelling.

Our long-term vision is ambitious, to build a brand that achieves what traditional legacy brands accomplished over decades, but at a much faster pace.

Role Overview

We are looking for an experienced Product Manager (B2C – Digital Platform) to lead the end-to-end product strategy for our consumer-facing website and digital experience. This role will be critical in shaping the website as a core growth channel—driving conversion, engagement, and retention—while ensuring a seamless, intuitive, and high-performing user experience aligned with our brand values.

You will work closely with founders, marketing, growth, design, engineering, analytics, and external tech partners to continuously improve website performance through data-driven experimentation and optimization.

Key Responsibilities

• Own the entire digital product lifecycle for the website, from ideation to launch and post-launch optimization
• Translate consumer behavior, funnel data, and business goals into a clear website and conversion optimization strategy
• Manage and optimize the website as a primary B2C sales and engagement channel
• Drive conversion rate optimization (CRO) through A/B testing, experiments, and continuous iteration
• Own the product roadmap for website features, UX improvements, and technical enhancements
• Collaborate with marketing, growth, design, and engineering teams to align user experience, content, pricing, and brand storytelling
• Analyze customer journeys, heatmaps, funnel drop-offs, and performance metrics to identify and prioritize improvements
• Own and manage website-related tools and technologies (CMS, analytics, experimentation tools, personalization platforms, etc.)
• Ensure site performance, usability, and scalability across devices and traffic growth
• Support the rollout of successful experiments and features across campaigns and distribution channels.

Desired Skills & Qualifications

• 5+ years of overall experience in Product Management
• 3+ years of experience in B2C digital products, preferably in D2C, e-commerce, consumer internet, retail tech, or marketplaces
• Strong understanding of user behavior, funnels, and conversion optimization
• Hands-on experience with experimentation frameworks, A/B testing, and performance optimization
• Experience working in high-growth startups or scaling digital platforms
• Ability to balance strategic thinking with hands-on execution
• Strong stakeholder management and communication skills across technical and non-technical teams
• Comfort working with data, analytics dashboards, and product performance metrics

Why Join Us

• Be part of building a ₹1000 Cr consumer brand from the ground up
• Opportunity to work closely with founders and leadership
• Long-term wealth creation through ESOP participation
• High ownership, high impact role in a fast-scaling organization

Position: Credit controller

Location: Delhi

Experience: 5+ year in credit control in manufacturing industry (prefer from Plywood/laminates industry)

Industry: Plywood/ Sunmica

Qualification: Graduate

· Talk to debtors (distributors) for receiving payments and meeting target collection goals

· Address debtors’ complaints and grievances by coordinating with factory and management

· Debtor & Creditor account reconciliation

· Coordinate with the bank to complete their monthly documentation

· Manage the daily cashbook

· Make and check sale vouchers from dispatch details

· Make and check purchase vouchers from receiving details from factory

· Handle daily cash and maintain cashbook

· Manage administrative activities including payment of utility bills, maintaining office facilities, etc

· Office and marketing payroll preparation and management

· Assist the management in overseeing operations at the company depot/shop

· Handle the personal tax files of the promoters

· Complete all requirement of the appointed CA

· There is NO corporate taxation work in this role

The Candidate should:

· Be 30 + yrs of age with 5-6yrs of experience in managing accounts and collections

· Be comfortable with managing manual reports and planning

· Have experience of operating Tally Prime

· Have experience in handling a wide variety of projects

· Be comfortable with written English

Mail updated resume with current salary:

Email: jobs[at]glansolutions[dot]com

Satish: 88 02 74 97 43

Responsibilities

● Design, build, and deploy applied ML models (NLP, LLM-based) to solve real-world sales tech problems.

● Build and orchestrate true multi-agent systems to collaboratively solve complex tasks and workflows that reason, remember, plan, and take actions over structured and unstructured data.

● Use frameworks like LangGraph, CrewAI, or custom planners to orchestrate LLM-powered agents.

● Prototype and productionize capabilities using foundation models (OpenAI, Claude, Gemini, etc.), embeddings, and vector databases (e.g., Pinecone, Weaviate).

● Work with the product team to integrate intelligent agents into customer CRM workflows and GTM-facing tools.

● Design observability, evaluation and control mechanisms to ensure agent reliability, traceability, safety and frugality.

● Continuously improve agents with RF and active learning.

Requirements

● Bachelor’s or Master’s in Computer Science, AI/ML, or a related field.

● 2+ years of experience deploying ML models or AI systems in production

environments.

● Experience with LLMs, NLP pipelines, prompt engineering, and fine-tuning.

● Familiarity with agentic frameworks (LangChain, LangGraph, AutoGPT, CrewAI, or custom orchestration).

● Strong Python programming skills and deep knowledge of the ML/LLM ecosystem.

● Hands-on experience with MLOps, API integrations, and cloud infrastructure (AWS, GCP, or Azure).

● Ability to balance rapid experimentation with robust engineering.

Nice to Have

● Experience working with sales/revenue data (CRM, Gong, Salesforce, LinkedIn).

● Familiarity with reasoning techniques (ReAct, CoT, Tree-of-Thoughts), graph orchestration, and tool chaining.

● Exposure to multi-agent systems, RAG pipelines, or feedback loops in production.

● Contributions to open-source AI/agentic tools or frameworks.

Job Description 

Cateina Technologies is looking for  IBM ACE Developers 

Technical Skills 

● IBM Message Broker 

● IIB ACE 

● Kubernetes 

● Microservices 

● Docker 

● EAI and SOA architecture 

● Java 

● Web services (REST, SOAP) 

● JSON, XML 

● Database knowledge 

● Understanding of Nodes

● Basic Unix knowledge 

● Angular JS 

● Jira 

Required competencies 

● Experience in designing, developing, implementing and supporting SDLC by using IBM integration bus/IBM connect API/IBM ACE 

● Required API Banking Knowledge Banking Domain, Oracle PL SQL 16 WebSphere Message Broker IBM Integration Bus IIB 

● Sound knowledge of REST XML/JSON, WSDL, SOAP, JMS, HHTP, SSL, XSLs, XST and gateway script is required 

● Clear understanding of the IBM API Connect architecture and its components. 

● Should be clear on the concepts of different protocols (HTTP(s) etc) and RESTful services standards.

Skills 

•  Strong communication skills both written and verbal 
• Any degree 

Who can apply 

Candidates who: 

• are willing to travel to client site 
• willing to relocate to Mumbai 

Office Location 

Cateina Technologies 

Vikhroli (West), 

Mumbai, Maharashtra 400083 

Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.

The ideal candidate will be responsible for developing a highly scalable and secure code.

Responsibilities:-
- Able to take the Extreme Ownership of modules/product/projects
- Able to learn & implement new technology/framework/library at God Speed
- Able to come with an optimal solution for the business problem
- Can handle calls with the client & customer to know their feedback
- Writing clean code & able to dig into other's code or open-source code.

Desired Candidate Profile:-
- Good problem-solving skills are a must

- Expertise in Node.js development, Javascript (hands-on Experience )
- Exposure to developing APIs with Node JS
- Knowledge of Node.js and frameworks available for it such as Express, sails.js, StrongLoop, etc
- Knowledge of SQL and NoSQL database
- Knowledge of tools like Docker, Git, Postman, JSdocs, etc.
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Added advantage (Python or Ruby or Golang)
- Self-motivated and able to drive the team
- Good communication and interpersonal skills
- Experience in working in fintech is a plus

 How we are different 
 -We are a young and dynamic team who are obsessed with solving the business problem at scale.   

-We are a technology agnostic company that focuses more on finding the optimal solution to the business problem rather than technology.

 Why join us
 - We provide a huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of times and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

We are looking for an experienced, hands-on developer to join an innovative and talented R&D team, responsible for delivering fast and high quality code, using the latest frameworks and technologies.

• Be responsible for all development aspects form design to production of a wide hybrid/ cloud naitive product 
• Write high quality, testable and efficient code in Java and Go
• Initiate and promote new ideas for continuous improvement of the product functionality
• Work closely with other team members as well as mentoring new team members

• 5+ years of software development experience
• Proven deep knowledge of Java or Go
• Deep understanding of relational databases, concurrent programming and performance tuning
• Vast experience with large scale production environments 
• Experience with micro services architecture, multithreading
• Familiarity with Cloud infrastructure, Docker, Kubernetes & CI/CD
• Disciplined approach to testing and quality assurance

Customer / Tech Support Engineer JD

We are looking for a Customer Support Engineer/Tech Support Engineer who will be solving high-priority customer technical issues in a fast-paced environment. The support team is the foundation of everything the company does, and we take the role of supporting our merchants seriously. This is a highly cross-functional role; you'll work closely with company’s merchants to uncover their business goals and then coach them on the best ways to use the company website to achieve them. Your role would involve explaining technical concepts, providing support for overall systems testing and implementation into the production, and creating and improving documents that help customers solve their problems. If you are someone who enjoys solving merchants' technical problems, we want to hear from you.

• Participate in requirement, design discussions, and come up with solutions according to functional specifications
• Develop in-depth product expertise as a master Fulfil user and teacher
• Translate highly complex business requirements into technical solutions through efficient design and using appropriate tools and technologies
• Technical support and troubleshooting production issues and solution implementation
• Collaborating with the product team to share customer feedback, ensuring we continue to learn and improve our product and processes
• Identifying and resolving application issues, providing feedback for product improvements and overall direction
• Proactively identify areas of improvement and talk to our customers to ensure they are getting the most out of the product
• Involved in other programming and documentation including API references, guides, and tutorials
• Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of our platform better

• Demonstrated proficiency with Python and SQL
• Relevant experience in working with eCommerce industry APIs e.g. Shopify, Magento, shipping carriers (e.g. USPS, DHL, FedEx etc), and Payment platforms
• Ability to adapt and write high-quality code that will be peer-reviewed.
• Familiarity with code versioning tools like GIT.
• Experience in working with web services i.e. HTTP, REST, JSON
• Superior interpersonal and customer support skills to provide excellent service
  
  

Ebullient Gaming India is India’s biggest network of gaming generating 250 Million+ Views per month for gaming content. It is powered by a Talent management agency, an Online Publication, an Event arm and a creative agency that works with the best brands and gaming talent of the country.

Ebullient is hiring for a Full Stack Mobile Developer to build and maintain their technology platform.

Who Should Apply?

• Passionate about building new things from scratch
• Good with managing and organising work amongst the team to get the job done
• Excellent in hiring a team for new projects and retaining good talents to build an in-house team
• Will to learn from the mentors and kind to share the experience with the mentees

Why Will I Apply?

• I will have Experience to be a part of a brand journey from scratch
• I will have freedom to fail in pursuit of disruption
• I will work and compete with the brightest minds in the category
• I will enjoy the pressure and perks of higher hierarchy

What are your Roles and Responsibilities?

• Ability to handle the entire lifecycle of a mobile application which involves client/server side coding, infrastructure deployment and management on cloud, and publishing application on Google Play Store and Apple App Store
• Work collaboratively with subject matter experts to translate complex industry-specific problems into a working software
• Ability to build and maintain high performing systems at scale
• Eventually, take ownership of the product and lead an entire team of engineers

What are the must-haves for the job?

• Bachelor’s Degree in Computer Science or relevant work experience
• Understanding of programming paradigms
• Proficient in JavaScript and some of its frameworks, including React
• Proficient in building mobile applications using React Native

• Hands-on with at least one of the server-side languages, framework or runtime such as Golang, Nodejs, Python, Java or .Net
• Familiarity with database concepts and technologies
• Hands-on with at least one of the NoSql databases such as Mongo DB, Elastic Search or Cassandra
• Understanding of micro services architecture and inter-service communication using REST and RPC APIs
• Familiarity with cloud service technologies with a provider such as AWS, Azure or GCP
• Understanding of scalable design patterns
• Familiarity with CI/CD pipeline

Experience: 2-7 years

Salary: According to Eligibility

Location: Delhi NCR

Contact Person: Neelam

Interested candidate send updated resume( neelam @ egiplay . com)