
We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.
If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.
Location: Morbi
The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.
1. Team Management & Supervision
o Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.
o Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).
o Review ticket queues, ensure timely response/resolution, and minimize escalations.
2. Service Delivery Oversight
o Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).
o Monitor open tickets and proactively address delays or recurring issues.
o Take necessary action on recurring & repeat issue to fix the permanently.
o Conduct regular service quality reviews and corrective action planning.
3. Technical Assistance & Escalation Support
o Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.
o Guide the team in resolving complex issues and ensure user satisfaction.
o Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.
4. IT Asset Management Control
o Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:
o Properly tagged, recorded, and updated in the IT Asset Management Tool.
o Compliant with asset tracking and audit policies.
5. Process Implementation & Improvement
o Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.
o Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.
6. Software Licensing & Compliance
o Ensure awareness of software licensing policies and usage.
o Support the team in maintaining compliance with licensing limits and software audit readiness.
7. Team Motivation & Skill Development
o Motivate the team and maintain high morale and work discipline.
o Identify skill gaps and coordinate internal/external training to upskill the support team.
o Promote a culture of continuous improvement, accountability, and customer satisfaction.
8. Reporting & Communication
o Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.
o Conduct regular review meetings with internal IT stakeholders and vendor managers.
o Act as the first point of contact for escalations from business users and management.

About LTS
About
LTS is a technology consulting and IT services company specializing in product engineering, cloud solutions, and digital transformation. With a strong focus on innovation and quality, we help enterprises and startups build scalable, secure, and future-ready IT ecosystems. Our teams work across global markets, delivering excellence in technology and business solutions.
Candid answers by the company
LTS is a technology consulting and IT services company specializing in product engineering, cloud solutions, and digital transformation. With a strong focus on innovation and quality, we help enterprises and startups build scalable, secure, and future-ready IT ecosystems. Our teams work across global markets, delivering excellence in technology and business solutions.
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At Exito, we focus on creating bespoke solutions that focus on thought leadership, collaboration, re-education and building new business opportunities. Our conferences and summits reach global markets across the EMEA & APAC regions where we engage with various CXO's and Business Leaders across industries in tech and non-tech spaces.
As part of our HR team, you will be responsible for fostering a high-performance culture across our three key verticals—Flagship Events, Customized Events, and Inside Sales. From talent acquisition and employee engagement to performance management and compliance, you will drive initiatives that align with our business goals while creating a positive and growth-oriented workplace.
If you are passionate about HR excellence and eager to contribute to a fast-paced, evolving organization, we invite you to be part of our journey at Exito!
Responsibilities
Recruitment & Talent Acquisition
- Manage end-to-end recruitment, from sourcing to onboarding.
- Develop and implement strategic hiring plans to enhance efficiency.
- Ensure a seamless interview experience for candidates and stakeholders.
- Delegate new hiring requirements with the team and track recruitment progress.
Employee Management & Engagement
- Oversee the entire employee lifecycle, from onboarding to exit.
- Ensure discipline and adherence to company SOPs and policies.
- Plan, budget, and execute employee engagement activities to boost morale.
- Monitor employee retention and turnover trends, providing insights.
- Handle workplace safety concerns and grievance resolution.
- Manage employee grievances and bridge any communication gaps.
- Co-ordinate with department heads to ensure clear communication and execution of all new initiatives & engagement activities.
Compliance & HR Policies
- Lead the policy development to align with company values.
- Ensure compliance with ESIC, PF, and other statutory requirements.
- Implement new initiatives based on feedback & review to foster better working conditions and policies.
Training & Development
- Coordinate with department heads to create training plans and initiatives for employees.
- Research & implement L&D initiatives to enhance workforce capabilities.
- Collect training feedback and integrate improvements.
- Analyze employee performance and recommend targeted training programs.
- Organize workshops/seminars on relevant industry trends and skills.
Payroll & HR Operations
- Prepare and submit employee attendance data for payroll processing.
- Coordinate with external vendors to manage salary accounts, PF, ESIC, etc.
- Coordinate with the finance team to ensure the final salary report is accurate and submitted in time for the salary cycle.
Team Management & Reporting
- Manage the team's work performance and ensure positive outcomes.
- Provide regular training or course work to keep the team informed of new HR practices and improve their skillset.
- Ensure clear and concise reports are being generated to display the HR Department's Performance.
- Present department performance and HR insight to the senior management during review meetings and implement feedback.
Skills & Qualifications:
- Bachelor’s degree in Human Resources or a related field.
- 3-5 years of HR experience, preferably an HR Generalist Field.
- Strong understanding of HR functions, policies, and best practices.
- Excellent communication and people management skills.
- Tech-savvy with experience in HRIS & ATS (Zoho preferred).
- Strong analytical and problem-solving abilities.
Job Type:
- Full-time & On-site
- 5 day work week
Location: Koramangala, Bangalore
"Job title - Business Manager/Sales Manager
Location - Noida / Gurugram
Job Responsibilities -
● Identifying and onboarding the potential DSAs and Channel partners from open market
● Build and strengthen relationships with new and existing partners to drive business targets
● Provide day to day operational support to your channel partners
● Responsible for driving monthly sales targets and respective business metrics
Job Requirements -
● Excellent sales skills, e.g. rapport building and negotiation skills
● Good written and verbal communication skills
● Should have prior experience in NBFC and DSA preferably in mortgages (Home loan and
LAP)
● Own Conveyance and strong local industry network are preferred for this role
● Fluency in the regional language will be an additional benefit"
C, C++ , Linux , Device Driver , Linux Internals ,
Processor knowledge like Arm , Intel , Protocol SPI , I2C . Networking experience,
L2 protocols knowledge, knowledge on Python/Perl ,
Broadcom DNX/XGS device experience is desirable,
Interested to learn New things,
C,C++, LINUX INTERNAL OR IPC, LINUX OS CONCEPTS, DEVICE DRIVERS,
PROCESSOR KNOWLEDGE
SCRIPTING KNOWLEDGE EIHER PYTHON OR PERL
We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.
Responsibilities:
• Identifying profitable business opportunities
• Conducting extensive market research
• Creating actionable business strategies
• Nurturing relationships with clients
• Analyzing market trends.
-
Web Automation (Java with Selenium)
-
API Testing
-
Database Testing
-
Mobile Automation Testing (Appium on Android & iOS)
-
We have a gaming product, so if you have Game testing experience with the skills mentioned above, you would be preferred over others.
Roles & Responsibilties
Experience: 1 - 4 Years
Location: 5th Floor, Gopalan Mall, Bannerghatta Road, JP Nagar, Bangalore
Working Days: 5
Timing: 9:30am – 6:30pm
Salary: Negotiable
1. Diploma/Bachelors/MBA/
2. Impressive Spoken & Written Communication skills
3. Flexible, Creative, Talkative & Traveller
4. Believes in Service as a PASSION.
KRA’s:
Self start & Stop Recruitment cycles
Chase, Bother & Convince suitable Talent using tools like Portals, Digital platform, Search, Headhunt & References.
We both are lucky if you know Overseas Recruitment procedure for Middle East/ Europe
Know the Art of search/ filter/ shortlist CVs & Interview Scheduling. And Follow-ups/ Negotiations & Professional Relations.
Analyze/ Assess Candidates Psychology for factors like Integrity, Commitment, Honesty etc.
MS Office Skills for Data Management & Reporting. Must know the difference between Targets & Time pass.
Decision Maker with Fluency in English
Good Convincing & Negotiation Skills
Ready to accept any type of Marketing challenges.
Responsibilities
• Lead and conduct weekly check-ins and doubt clearing sessions for FSD JavaScript learners.
• Assist the learners with technical queries and provide resolutions and/or coordinate with
technical instructors for resolution.
• Host weekly technical sessions in association with expert instructors for the learners as per
curriculum.
• Audit question bank contents (assessments), creating/enhancing content after due research
• Create example applications/exercises/content which can be incorporated into courses
(JavaScript track only at this time)
• Audit curriculum and assist with revision/upgrade strategies.
Skill Sets
• Strong teaching and problem solving skills
• Proficiency on Full-Stack JavaScript including ES2018 and above, React, Node.js, MongoDB
and MySQL.
• Strong communication skills.
• Willingness to learn and upgrade
Novolytics is a novel Analytics Company which is trying to solve the problems of manufactures and machine asset owners. Predictive maintenance is going to be a huge part of Factory 2.0, which will allow manufacturers to keep machine downtime to minimum, boosting productivity and reducing losses due to down time.
Novolytics is building a platform which would collect signal data, analyze and predict which machines need maintenance or are showing signs of wear. Currently our platform is being piloted for one of India's largest car manufacturers, to solve for vehicle maintenance and servicing based on car sounds.
Responsibilities:
- Design and architect the various parts of the product or its features
- Be the product and tech owner providing support, mentorship and guidance to other developers
- Maintain and operate the application in production environment
- Contribute to the broader team management activities including Product planning, Improvement Activities,etc.
- Involve in hiring other developers and mentoring team members.
- Participate in the evolution of organization-wide best practices, standards, and policies related to software development and propagate the same to other technical staff.
- Participate in code reviews and architecture and design discussions.
- Ensure delivery of all product deliverables within the timelines.
Qualifications:
- BE/BTech in Computer Science with at least 5 years of experience as a Full Stack Engineer
- Experience in design, maintaining, and testing large online systems.
- Familiar with at least one of high level server side languages out of NodeJS or Python, with a preference of NodeJS(with Express.js)
- Experience of building frontend web-apps using ReactJS.
- Should have knowledge about, and know how/when to use different Design Patterns
- Should have experience with cloud infrastructure providers, preferably, AWS.
- Experience of mobile app development on Flutter is a plus
- Have experience of working with relational as well as non relational databases like MySQL, MongoDB along with other data stores like Redis and Elasticsearch.
- Have knowledge of building and maintaining CI/CD pipelines and workflows.
- Know web application security best practices and knowledge of common application security vulnerabilities
- Understanding of queue management systems/frameworks like RabbitMQ, Celery

Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change







