End User Support (EUS) / IT Service Desk Team Lead

About Company: Settlin, (founded 2016) has built an efficient platform for enabling and executing property transactions and services. This is the most systematic approach to Real Estate consultancy, driven by high-end technology, built to cater every detail of it. Settlin entered the real estate industry with a vision to disrupt the resale real estate market and to automate the whole process and experience of buying a resale property by providing all the necessary information on one single platform. After a tremendous success in the resale real estate segment we have recently ventured into the primary real estate vertical to help those who are looking to buy a new property by suggesting them the right property from the plethora of projects across Bangalore.

To know more visit https://settlin.in

Basic Requirements:-

● Experience of 2-4 years in sales/pre-sales/counseling/customer support

● Good analytical, excellent leadership & communication skills (English) ● Quick learning ability, adaptability to changing business needs

● Real estate sales is an added advantage

● Any Graduate/Post-Graduate with experience in sales

Key Responsibilities:

● Meeting Triage and Management:

1. Evaluate and categorize incoming negotiation meeting requests based on validity, alignment with company objectives, and established criteria.

2. Schedule and coordinate valid meetings, including managing logistics, preparing agendas, and ensuring participant availability.

3. Maintain accurate meeting records, tracking assessments, classifications, outcomes, and action items.

4. Negotiation Support and Liaison

5. Collaborate closely with the legal team throughout the negotiation process to ensure compliance and provide necessary information/documentation.

6. Serve as the central communication hub for negotiations, coordinating between internal teams (Legal, banks, buyers, sellers) and external parties.

7. Contribute to the continuous improvement of negotiation best practices, optimizing processes and outcomes.

Additional Responsibilities: -

Participate in cold-calling activities to generate leads and build pipelines when necessary. Target Expectations: - Achieve a target of 10-12 successful deals per month.Expectation is to reach a minimum of 30 deals in a quarter Compensation: CTC: 5.4LPA to 7.8LPA plus incentives. There is a component called Productivity Pay in the compensation structure. For Eg. If your gross salary is 50k per month, 5k would be assigned to productivity pay which will be paid on the closure of the 10th deal in a month. Monthly Incentives: Close deals and watch your rewards grow! - Deals 5-9: Earn Rs. 22,000. - Reaching 10th deal will give you 12,000 and from 11th deal earn Rs.7,000 per deal. -So on achievement of 10 deals, a moderator would earn a total incentive of RS.34000 per month Bonus Opportunities: Go the extra mile, get heavily rewarded! - Earn additional Rs. 5000 per deal you source directly by suggesting a property and scheduling a Customer visit - Over & above, hit the quarterly target of 30 deals and receive a quarterly bonus of Rs. 10,000 or more

As a Sales Associate, you'll have the opportunity to contribute to MHFA India’s success by expanding our customer base and establishing long-term relationships. If you're a motivated self-starter with excellent communication skills and a knack for building rapport, we want to hear from you!

Key Responsibilities:

·       Prospect and qualify leads to generate new business opportunities.

·       Conduct product presentations and demonstrations to potential clients.

·       Build and maintain strong relationships with clients to understand their needs and provide appropriate solutions.

·       Achieve sales targets and contribute to revenue growth.

·       Continuously stay updated on industry trends and product knowledge.

·       Bachelor's degree in Business, Marketing, or a related field.

·       1-3 years (for Associate) and 4-6 years (Senior Associate) of experience in sales or business development roles.

·       Proven track record of meeting or exceeding sales targets.

·       Strong communication and negotiation skills.

·       Self-motivated and goal-oriented with a drive for success.

·       Ability to thrive in a collaborative team environment.

Responsibilities:

·       Analyze complex data sets to answer specific questions using MMIT’s market access data (MMIT) and Norstella claims data, third-party claims data (IQVIA LAAD, Symphony SHA). Applicant must have experience working with the aforementioned data sets exclusively.

·       Deliver consultative services to clients related to MMIT RWD sets

·       Produce complex analytical reports using data visualization tools such as Power BI or Tableau

·       Define customized technical specifications to surface MMIT RWD in MMIT tools. 

·       Execute work in a timely fashion with high accuracy, while managing various competing priorities; Perform thorough troubleshooting and execute QA; Communicate with internal teams to obtain required data

·       Ensure adherence to documentation requirements, process workflows, timelines, and escalation protocols

·       And other duties as assigned.

Requirements:

·       Bachelor’s Degree or relevant experience required

·       2-5 yrs. of professional experience in RWD analytics using SQL

·       Fundamental understanding of Pharma and Market access space

·       Strong analysis skills and proficiency with tools such as Tableau or PowerBI

·       Excellent written and verbal communication skills.

·       Analytical, critical thinking and creative problem-solving skills.

·       Relationship building skills.

·       Solid organizational skills including attention to detail and multitasking skills.

·       Excellent time management and prioritization skills.

• Work closely with Product Managers to drive product improvements through data-driven decisions.
• Conduct analysis to determine new project pilot settings, new features, user behavior, and in-app behavior.
• Present insights and recommendations to leadership using high-quality visualizations and concise messaging.
• Own the implementation of data collection and tracking, and coordinate with the engineering and product team.
• Create and maintain dashboards for product and business teams.
• Lead and own the analysis of highly complex data sources, identifying trends and patterns in data, and provide insights/recommendations based on analysis results
• Track feature success of new launches, and set systems to identify causation of change in metrics post every release.
• Deep dive on experiment results, and present insights for the supporting the subsequent product decisions.

The responsibilities and duties section is the most important part of the job description. Please read them below and if interested, do go ahead and apply!

Roles and Responsibilites:

• Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding
• Keeps job descriptions up-to-date, accurate and compliant with relevant federal, state and local laws for all positions
• Develops training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements
• Creates and updates compensation strategy through market analysis and pay surveys
• Handles investigation and resolution of employee issues, concerns and conflicts
• Ensures all employment practices comply with federal, state and local regulations

Smart Ship © Hub Digital is the company for you! We're looking for Project Manager Professionals from Maritime domain, in our growing global team.

Desired Candidate Profile:

• Good Customer success handling experience.
• Excellent verbal & written communication skills
• Excellent leadership & team managing skills, Customers and deliveries

Roles and Responsibilities:

• Arrange and participate in discussions to ensure solutions are designed for successful deployment.
• Delivering products in an iterative, agile software lifecycle Desired Competencies / Experience.
• Develop detailed project plan to track progress, Knowledge of managing projects with use of risk management, quality management & scope change management.
• Responsible for managing timing, resources, budget and quality commitments of programs. Manage software budget and resource plan of scrum teams in alignment with project needs.
• Has strong technical knowledge and expertise in resolving technical issues. Ensure project dashboards are up to date for stakeholders review Innovate and identify measures for quick and flawless project delivery. Assess technical skill requirements and ensure that resources can meet those requirements by creating learning opportunities.
• Lead technical project teams as required, including engagement with third parties, product managers, and internal partners, through all stages of the SDLC.

Education/Qualification:

BS/MS in computer science or prior experience as a software engineer

• Certified Scrum Master
• PMP or equivalent - nice to have to apply.