Cutshort logo
Growing Stars Consulting Private Limited logo
International Chat Support Executive
International Chat Support Executive
Growing Stars Consulting Private Limited's logo

International Chat Support Executive

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
0 - 5 yrs
₹2L - ₹4L / yr
Ahmedabad
Skills
Customer Service
Customer Support
Customer Success
Customer Relationship Management (CRM)
Customer Retention
Problem solving
Business Development
Sales
Business Process Outsourcing (BPO)
Technical support

Job Title: Chat Support Executive (Non-Voice Process)


Location: Ahmedabad


Role Overview:

We are looking for enthusiastic and customer-focused individuals for the role of Chat Support Executive. In this position, you will assist customers through non-voice channels such as chat, email, and social media, ensuring quick, accurate, and empathetic resolutions. Your ability to communicate effectively in writing will play a key role in delivering an exceptional customer experience.


You will work closely with the Team Lead and contribute to enhancing customer satisfaction and overall team performance.


Key Responsibilities:

  • Handle customer queries via chat, email, and other non-voice platforms.
  • Provide prompt and effective resolutions using written communication.
  • Maintain professionalism and empathy in all customer interactions.
  • Ensure high levels of customer satisfaction and service quality.


Eligibility Criteria:

  • Freshers and experienced candidates are welcome.
  • Strong written communication skills in English (grammar & spelling).
  • Qualification: 10+3 Diploma / HSC / Any Graduate.
  • Basic computer knowledge is required.
  • Willingness to work in a 24/7 shift environment.


What We Offer:

  • Supportive and growth-oriented work environment.
  • Continuous learning and career advancement opportunities.
  • Competitive salary with performance-based incentives.
  • Exposure to a diverse and inclusive workplace culture.


Additional Benefits:

  • 5 Days Working.
  • Night Shift Allowance.
  • PF, Insurance & Gratuity Benefits.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Growing Stars Consulting Private Limited

Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Similar jobs

Hashone Career
Madhavan I
Posted by Madhavan I
Bengaluru (Bangalore)
7 - 11 yrs
₹10L - ₹16L / yr
skill iconJava
skill iconAmazon Web Services (AWS)

Description:

 

Experience in backend development with a strong focus on Java, Microservices and Java Migration

Java Microservices Back end Developer, Angular UI experience

Java Sprint boot Microservices with expected knowledge and Basic knowledge of Database.

Hands-on experience on Spring boot, Webservices, Microservices, SOAP and REST

Drive analysis of business requirements, functional requirements, and technical specification documents to design

and develop technical solutions that meet business needs

Assess opportunities for application and process improvement and obtain broader buy-in across global stakeholders

Pro-actively share and report risks, issues, challenges, blockers and forthcoming tasks with the stakeholders and team. Strong JavaScript (ES6+), HTML5, and CSS3 fundamentals, Familiar with matrix operations or nested data structures (arrays, objects, maps), Strong debugging and optimization skills

Having knowledge of some framework for TDD

Good to have Graph QL knowledge

 

 

Read more
Brevitaz Systems
at Brevitaz Systems
3 recruiters
Ravita Chourashiya
Posted by Ravita Chourashiya
Ahmedabad
8 - 12 yrs
₹14L - ₹24L / yr
SQL
PL/SQL
Project Management
Agile management
Agile/Scrum
+2 more

 

Experience: 8+ years

Job Type: Full Time

Job Location: Ahmedabad

 

Technical project manager act as the primary point of contact for our clients. You will ensure teams are successful in their delivery through proven technical and interpersonal abilities. In this role, you will bring a strategic mindset to projects and ensure top-quality results from the team.

 

What we offer

  • Open, positive, and learning culture surrounded with tech-savvy and helpful colleagues with a growth mindset
  • Best-in-industry salary standards
  • 5 days work week
  • Family health insurance cover
  • No politics and value-driven culture 
  • Occasional Work From Home even in non-COVID19 times
  • Contribute to large scale distributed systems used by fortune 100 companies

 

Must have

  • 4+ years of development experience (preferably Java)
  • 2+ years of experience in Agile project management (or a scrum master) and leading development and QA teams
  • Experience working with off-shore clients (US/EU) with strong knowledge of Agile & SCRUM processes
  • Provide effective mentoring & coaching on technical, soft skills, and process aspects to the team
  • People orientated approach to leadership that keeps the team motivated and focused on the goals
  • Strong communication and management skills with the ability to find innovative ways to resolve problems
  • Hands-on approach to technical problem solving and debugging
  • Proactive and inherent nature of working with ownership

 

Good to have

  • Frontend development experience with CSS, JavaScript (ES6) or modern JS frameworks like AngularJS/React/VueJS
  • Performance optimization experience with SQL
  • Experience with ElasticSearch/Solr, NOSQL, messaging system
  • Prior experience working as a tech lead, team lead or software architect

 

Roles and Responsibilities

    • Actively participating in client calls for requirement grooming and designing
    • Participate in design discussions with fellow team members and client
    • Present groomed tickets and design to team members for design discussion
    • Lead Scrum meetings and provide team support during sprint planning and execution.
    • Ensure project processes (e.g. code reviews, QA, deployment reviews) are followed religiously
    • Identify individual and team strength and improvement areas
    • Build strong rapport with team members to understand them deeply at the individual level
    • Set quarterly objectives and key results (OKRs) for individuals
    • Conduct performance review meetings
    • Mentor junior team members, level them up and inspire to deliver extraordinary impact together
  • Improve software development operations by proactively finding gaps in processes
  • Build a trusting relationship with customers and teams
  • Negotiate and get buy-in of sprint scope from customers & team
  • Come up with pragmatic solutions to improve software quality and drive the change if approved by the customer.
  • Manage KPIs & rigorous feedback cycles (through one-on-one meetings with peers) that help align with individual and organization growth.

 

Join us for building great teams and intuitive projects together!

 

 

Read more
Ace Online
at Ace Online
2 recruiters
Suchandni Verma
Posted by Suchandni Verma
Hyderabad
4 - 12 yrs
₹10L - ₹30L / yr
skill iconJava
skill iconJavascript
Automation
Test Automation (QA)

Job Summary:

A Project Manager is responsible for planning, executing, and closing projects while ensuring they meet their objectives, are completed on time, within scope, and within budget. They lead cross-functional teams, communicate with stakeholders, and manage project risks.

Key Responsibilities:

Project Planning:

Define project scope, goals, and deliverables.

Develop a detailed project plan, including schedules, budgets, and resource allocation.

Create a project timeline and set milestones.

Team Leadership:

Assemble project teams and assign responsibilities.

Provide clear direction and motivation to team members.

Foster collaboration and effective communication among team members.

Resource Management:

Allocate and manage project resources, including personnel, equipment, and materials.

Monitor resource utilization and adjust as needed to meet project goals.

Risk Management:

Identify potential project risks and develop risk mitigation strategies.

Proactively address issues that may impact project success.

Budget Management:

Create and manage the project budget.

Monitor project expenditures and ensure they stay within budget constraints.

Quality Control:

Establish and monitor project quality standards.

Conduct regular quality assessments and take corrective actions as needed.

Communication:

Maintain open and clear communication with stakeholders, team members, and project sponsors.

Provide regular project status updates and reports.

Documentation:

Maintain accurate project documentation, including project plans, schedules, and reports.

Ensure all project documentation is organized and easily accessible.

Change Management:

Handle changes to project scope or requirements and assess their impact on the project.

Seek approvals for changes when necessary.

Project Closure:

Ensure all project deliverables are met and approved.

Conduct a project post-mortem to evaluate the project's success and identify areas for improvement.

 

Regards, 

HR Team 

ACE Online 

Read more
Recro
at Recro
1 video
32 recruiters
Amrita Singh
Posted by Amrita Singh
Remote, Bengaluru (Bangalore)
3 - 6 yrs
₹5L - ₹20L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
DOM
ecma
+4 more

Responsibilities

  • Developing new user-facing features using React.js
  • Building reusable components and front-end libraries for future use
  • Translating designs and wireframes into high-quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
  • Thorough understanding of React.js and its core principles
  • Experience with popular React.js workflows (Redux)
  • Familiarity with newer specifications of ECMAScript
  • Experience with data structure libraries (e.g., Immutable.js)
  • Knowledge of isomorphic React is a plus
  • Familiarity with RESTful APIs
  • Knowledge of modern authorization mechanisms, such as JSON Web Token
  • Familiarity with modern front-end build pipelines and tools
  • Ability to understand business requirements and translate them into technical requirements
  • A knack for benchmarking and optimization
  • Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Read more
Snapwork Technologies
at Snapwork Technologies
4 recruiters
Archana R
Posted by Archana R
Navi Mumbai, Mumbai
1 - 6 yrs
₹4L - ₹9L / yr
skill iconAdobe Illustrator
Adobe Photoshop
Mockups
User Experience (UX) Design
Wireframing
Person with a right attitude and skill set
Read more
Hassan
1 - 5 yrs
₹2.5L - ₹3.5L / yr
Quality audit
Internal audit
Documentation
KPI

ROLE : BPO QUALITY ANALYST (QA)

EDUCATION: ANY DEGREE

EXPERIENCE: 1-5YRS (PREFERRED RELEVANT EXPERIENCE ONLY)

WORK FROM OFFICE: 24*7 (3 SHIFT/DAY-Rotational Shift)

NOTICE PERIOD : IMMEDIATE JOINEE

LOCATION : HASSAN, KARNATAKA


JOB DESCRIPTION:


BPO QUALITY ANALYST-Roles and Responsibilities


  • Strong analytical and facilitation skills.
  • Monitoring product standards and implementation of quality control programs.
  • The Quality Executive role is to ensure that the quality is maintained which is ensured through regular process compliance checks including both data as well as process audits.
  • Performing the internal audit cycle based on facts.
  • Planning, organizing, updating and maintaining documentation related to quality parameters.
  • Highly self-motivated and directed, with keen attention to detail.
  • Good time management skills
  • Keeping quality documentation up to date.
  • Analyzing the working progress of employees with set parameters.
  • Responsible for the review and update of the program quality plans.
  • Proficiency in the English language is mandatory. 
Read more
Eunimart Multichannel Pvt Ltd
at Eunimart Multichannel Pvt Ltd
1 video
3 recruiters
HR Eunimart
Posted by HR Eunimart
Hyderabad
2 - 4 yrs
₹6L - ₹10L / yr
skill iconJavascript
skill iconAngular (2+)
Angular
skill iconHTML/CSS
skill iconBootstrap
+8 more

Role: Senior UI Developer 


We are looking for talented front-end developers who can help us in enabling our users and to deliver excellent experiences to end users. The role of a front-end developer in our teams is crucial in realizing our design ideas. We are looking for developers who can contribute in building the best-in-class digital experiences through the right use of frameworks, technologies and code.


Design and Develop web applications using front-end technologies like Angular 8+, Typescript, CSS, JS, HTML and many more.


Implement applications that have high standards of quality and the best of the performance. The candidate primary focus will be to implement a complete user interface desktop web app, with a focus on performance. Translate UX / UI designs from our design teams into high quality code without any loss in translation Design and implement optimized components, modules and applications using best practices of front- end development and clean coding standards. Work closely with backend 

development teams on API design and integration.


Experience and Qualification:

  • 3 years of experience in front-end development of web applications. 
  • Frameworks: Angular 8+, Typescript, CSS, JS, HTML 
  • Experience in react js, jQuery and backend stacks will be an advantage
  • B. Tech

Responsibilities:

  • Delivering a complete front-end application
  • Coordinating the workflow between the graphic designer, the HTML coder, and yourself
  • Cooperating with the back-end developer in the process of building the RESTful API
  • Communicating with external web services

Key Skills:

  • Strong proficiency in Angular 8+, Typescript, JavaScript.
  • Strong skills in HTML, CSS and any other CSS Frameworks.
  • Thorough understanding of any front-end frameworks like React, Angular or any other along with its core principles
  • Experience with data structure libraries, state managements, functional / reactive programming.
  • Familiarity with newer specifications of ES6.
  • Experience with RESTful APIs integration
  • Knowledge of modern authorization mechanisms, such as JSON Web Token
  • Familiarity with modern front-end build pipelines and tools
  • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Read more
Global Market Insights Research PVT LTD
Akshay Abnave
Posted by Akshay Abnave
Pune, Banur
0 - 2 yrs
₹1L - ₹3L / yr
Search Engine Optimization (SEO)
On-page Optimization
Lead Generation
Blogging
Social Media Marketing (SMM)
Job Description: Key Functional Areas of Responsibility • Perform keyword research in coordination with business objectives to optimize existing content and uncover new opportunities • Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages • Provide recommendations and execute strategies for content development in coordination with SEO goals – general and keyword specific • Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects • Implement link building campaigns in coordination with client SEO goals • Keep pace with SEO, search engine, social media and internet marketing industry trends and developments • Monitor and administer web analytics dashboards and reports • Monitor and evaluate search results and search performance across the major search channels • Communication to team and management on project timelines and results • Work closely with the other team members to meet goals Professional Competencies • Passion for SEO and internet marketing • Outstanding ability to think creatively, and identify and resolve problems • Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere • Ability to clearly and effectively articulate thoughts and points • High levels of integrity, autonomy, and self-motivation Professional Skills & Qualifications • 1 – 2 years’ experience in Search Engine Marketing (SEM) and Search Engine Optimization (SEO) • Proficiency in MS Excel, PowerPoint, and Word • Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tool • Experience working with popular keyword Tools.
Read more
Think learn Pvt-ltd Byjus
at Think learn Pvt-ltd Byjus
24 recruiters
Aneesh Raghavan
Posted by Aneesh Raghavan
Bengaluru (Bangalore)
2 - 9 yrs
₹4L - ₹10L / yr
Adobe After Effects
Adobe Premiere Pro
Adobe Photoshop
Nuke
Davinci Resolve
​VFX Artist: Visual effects artists are responsible for creating computer-generated animations and special effects. Specific technical knowledge is required to enter this role; expertise as evidenced by prior projects will be a Plus. Skill: Prior experience in or interest in tools for compositing, keying, color grading, animation, rotoscope, rendering, motion graphics, understanding of color theory and mood-setting, lighting etc. http://byjus.com/careers/all-openings/job/vfx-compositing/
Read more
Ionos Networks
at Ionos Networks
2 recruiters
Rashmi Shastry
Posted by Rashmi Shastry
Bengaluru (Bangalore), Bengaluru (Bangalore)
3 - 7 yrs
₹4L - ₹15L / yr
skill iconPython
DevOps
Test Automation (QA)
Engineer need to work in capacity of a DevOps, responsible of maintaining cloud deployment up and running. Should have hands on experience on various Devops Tools and Monitoring Framework. He should be able to put together open source tools and framework to solve Operational Issues. Should be able to test and debug live issues on various components/services deployed on cloud. Engineer should be able to automate scripts, write tools in python to monitor & test various services and their communication. Should be able to manually test functionality for various components & automate functional, load and performance scenarios and relay feedback to engineering. He should be able to identify functionality gaps and should relay them to engineering as enhancements Candidate should be able to support customer deployment during late hours.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos