International Chat Support Executive
International Chat Support Executive
Posted by MOHAMMAD FAIZ
0 - 5 yrs
₹2L - ₹4L / yr
Ahmedabad
Skills
Customer Service
Customer Support
Customer Success
Customer Relationship Management (CRM)
Customer Retention
Problem solving
Business Development
Sales
Business Process Outsourcing (BPO)
Technical support
Job Title: Chat Support Executive (Non-Voice Process)
Location: Ahmedabad
Role Overview:
We are looking for enthusiastic and customer-focused individuals for the role of Chat Support Executive. In this position, you will assist customers through non-voice channels such as chat, email, and social media, ensuring quick, accurate, and empathetic resolutions. Your ability to communicate effectively in writing will play a key role in delivering an exceptional customer experience.
You will work closely with the Team Lead and contribute to enhancing customer satisfaction and overall team performance.
Key Responsibilities:
- Handle customer queries via chat, email, and other non-voice platforms.
- Provide prompt and effective resolutions using written communication.
- Maintain professionalism and empathy in all customer interactions.
- Ensure high levels of customer satisfaction and service quality.
Eligibility Criteria:
- Freshers and experienced candidates are welcome.
- Strong written communication skills in English (grammar & spelling).
- Qualification: 10+3 Diploma / HSC / Any Graduate.
- Basic computer knowledge is required.
- Willingness to work in a 24/7 shift environment.
What We Offer:
- Supportive and growth-oriented work environment.
- Continuous learning and career advancement opportunities.
- Competitive salary with performance-based incentives.
- Exposure to a diverse and inclusive workplace culture.
Additional Benefits:
- 5 Days Working.
- Night Shift Allowance.
- PF, Insurance & Gratuity Benefits.
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About Growing Stars Consulting Private Limited
Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped
About
N/A
Company social profiles
N/A
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