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International Chat Support Executive
International Chat Support Executive
Growing Stars Consulting Private Limited's logo

International Chat Support Executive

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
0 - 5 yrs
₹2L - ₹4L / yr
Ahmedabad
Skills
Customer Service
Customer Support
Customer Success
Customer Relationship Management (CRM)
Customer Retention
Problem solving
Business Development
Sales
Business Process Outsourcing (BPO)
Technical support

Job Title: Chat Support Executive (Non-Voice Process)


Location: Ahmedabad


Role Overview:

We are looking for enthusiastic and customer-focused individuals for the role of Chat Support Executive. In this position, you will assist customers through non-voice channels such as chat, email, and social media, ensuring quick, accurate, and empathetic resolutions. Your ability to communicate effectively in writing will play a key role in delivering an exceptional customer experience.


You will work closely with the Team Lead and contribute to enhancing customer satisfaction and overall team performance.


Key Responsibilities:

  • Handle customer queries via chat, email, and other non-voice platforms.
  • Provide prompt and effective resolutions using written communication.
  • Maintain professionalism and empathy in all customer interactions.
  • Ensure high levels of customer satisfaction and service quality.


Eligibility Criteria:

  • Freshers and experienced candidates are welcome.
  • Strong written communication skills in English (grammar & spelling).
  • Qualification: 10+3 Diploma / HSC / Any Graduate.
  • Basic computer knowledge is required.
  • Willingness to work in a 24/7 shift environment.


What We Offer:

  • Supportive and growth-oriented work environment.
  • Continuous learning and career advancement opportunities.
  • Competitive salary with performance-based incentives.
  • Exposure to a diverse and inclusive workplace culture.


Additional Benefits:

  • 5 Days Working.
  • Night Shift Allowance.
  • PF, Insurance & Gratuity Benefits.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Growing Stars Consulting Private Limited

Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

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