
International Chat Support Executive
Job Title: Chat Support Executive (Non-Voice Process)
Location: Ahmedabad
Role Overview:
We are looking for enthusiastic and customer-focused individuals for the role of Chat Support Executive. In this position, you will assist customers through non-voice channels such as chat, email, and social media, ensuring quick, accurate, and empathetic resolutions. Your ability to communicate effectively in writing will play a key role in delivering an exceptional customer experience.
You will work closely with the Team Lead and contribute to enhancing customer satisfaction and overall team performance.
Key Responsibilities:
- Handle customer queries via chat, email, and other non-voice platforms.
- Provide prompt and effective resolutions using written communication.
- Maintain professionalism and empathy in all customer interactions.
- Ensure high levels of customer satisfaction and service quality.
Eligibility Criteria:
- Freshers and experienced candidates are welcome.
- Strong written communication skills in English (grammar & spelling).
- Qualification: 10+3 Diploma / HSC / Any Graduate.
- Basic computer knowledge is required.
- Willingness to work in a 24/7 shift environment.
What We Offer:
- Supportive and growth-oriented work environment.
- Continuous learning and career advancement opportunities.
- Competitive salary with performance-based incentives.
- Exposure to a diverse and inclusive workplace culture.
Additional Benefits:
- 5 Days Working.
- Night Shift Allowance.
- PF, Insurance & Gratuity Benefits.

About Growing Stars Consulting Private Limited
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Description:
Experience in backend development with a strong focus on Java, Microservices and Java Migration
Java Microservices Back end Developer, Angular UI experience
Java Sprint boot Microservices with expected knowledge and Basic knowledge of Database.
Hands-on experience on Spring boot, Webservices, Microservices, SOAP and REST
Drive analysis of business requirements, functional requirements, and technical specification documents to design
and develop technical solutions that meet business needs
Assess opportunities for application and process improvement and obtain broader buy-in across global stakeholders
Pro-actively share and report risks, issues, challenges, blockers and forthcoming tasks with the stakeholders and team. Strong JavaScript (ES6+), HTML5, and CSS3 fundamentals, Familiar with matrix operations or nested data structures (arrays, objects, maps), Strong debugging and optimization skills
Having knowledge of some framework for TDD
Good to have Graph QL knowledge
Experience: 8+ years
Job Type: Full Time
Job Location: Ahmedabad
Technical project manager act as the primary point of contact for our clients. You will ensure teams are successful in their delivery through proven technical and interpersonal abilities. In this role, you will bring a strategic mindset to projects and ensure top-quality results from the team.
What we offer
- Open, positive, and learning culture surrounded with tech-savvy and helpful colleagues with a growth mindset
- Best-in-industry salary standards
- 5 days work week
- Family health insurance cover
- No politics and value-driven culture
- Occasional Work From Home even in non-COVID19 times
- Contribute to large scale distributed systems used by fortune 100 companies
Must have
- 4+ years of development experience (preferably Java)
- 2+ years of experience in Agile project management (or a scrum master) and leading development and QA teams
- Experience working with off-shore clients (US/EU) with strong knowledge of Agile & SCRUM processes
- Provide effective mentoring & coaching on technical, soft skills, and process aspects to the team
- People orientated approach to leadership that keeps the team motivated and focused on the goals
- Strong communication and management skills with the ability to find innovative ways to resolve problems
- Hands-on approach to technical problem solving and debugging
- Proactive and inherent nature of working with ownership
Good to have
- Frontend development experience with CSS, JavaScript (ES6) or modern JS frameworks like AngularJS/React/VueJS
- Performance optimization experience with SQL
- Experience with ElasticSearch/Solr, NOSQL, messaging system
- Prior experience working as a tech lead, team lead or software architect
Roles and Responsibilities
- Actively participating in client calls for requirement grooming and designing
- Participate in design discussions with fellow team members and client
- Present groomed tickets and design to team members for design discussion
- Lead Scrum meetings and provide team support during sprint planning and execution.
- Ensure project processes (e.g. code reviews, QA, deployment reviews) are followed religiously
- Identify individual and team strength and improvement areas
- Build strong rapport with team members to understand them deeply at the individual level
- Set quarterly objectives and key results (OKRs) for individuals
- Conduct performance review meetings
- Mentor junior team members, level them up and inspire to deliver extraordinary impact together
- Improve software development operations by proactively finding gaps in processes
- Build a trusting relationship with customers and teams
- Negotiate and get buy-in of sprint scope from customers & team
- Come up with pragmatic solutions to improve software quality and drive the change if approved by the customer.
- Manage KPIs & rigorous feedback cycles (through one-on-one meetings with peers) that help align with individual and organization growth.
Join us for building great teams and intuitive projects together!
Job Summary:
A Project Manager is responsible for planning, executing, and closing projects while ensuring they meet their objectives, are completed on time, within scope, and within budget. They lead cross-functional teams, communicate with stakeholders, and manage project risks.
Key Responsibilities:
Project Planning:
Define project scope, goals, and deliverables.
Develop a detailed project plan, including schedules, budgets, and resource allocation.
Create a project timeline and set milestones.
Team Leadership:
Assemble project teams and assign responsibilities.
Provide clear direction and motivation to team members.
Foster collaboration and effective communication among team members.
Resource Management:
Allocate and manage project resources, including personnel, equipment, and materials.
Monitor resource utilization and adjust as needed to meet project goals.
Risk Management:
Identify potential project risks and develop risk mitigation strategies.
Proactively address issues that may impact project success.
Budget Management:
Create and manage the project budget.
Monitor project expenditures and ensure they stay within budget constraints.
Quality Control:
Establish and monitor project quality standards.
Conduct regular quality assessments and take corrective actions as needed.
Communication:
Maintain open and clear communication with stakeholders, team members, and project sponsors.
Provide regular project status updates and reports.
Documentation:
Maintain accurate project documentation, including project plans, schedules, and reports.
Ensure all project documentation is organized and easily accessible.
Change Management:
Handle changes to project scope or requirements and assess their impact on the project.
Seek approvals for changes when necessary.
Project Closure:
Ensure all project deliverables are met and approved.
Conduct a project post-mortem to evaluate the project's success and identify areas for improvement.
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HR Team
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Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (Redux)
- Familiarity with newer specifications of ECMAScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
ROLE : BPO QUALITY ANALYST (QA)
EDUCATION: ANY DEGREE
EXPERIENCE: 1-5YRS (PREFERRED RELEVANT EXPERIENCE ONLY)
WORK FROM OFFICE: 24*7 (3 SHIFT/DAY-Rotational Shift)
NOTICE PERIOD : IMMEDIATE JOINEE
LOCATION : HASSAN, KARNATAKA
JOB DESCRIPTION:
BPO QUALITY ANALYST-Roles and Responsibilities
- Strong analytical and facilitation skills.
- Monitoring product standards and implementation of quality control programs.
- The Quality Executive role is to ensure that the quality is maintained which is ensured through regular process compliance checks including both data as well as process audits.
- Performing the internal audit cycle based on facts.
- Planning, organizing, updating and maintaining documentation related to quality parameters.
- Highly self-motivated and directed, with keen attention to detail.
- Good time management skills
- Keeping quality documentation up to date.
- Analyzing the working progress of employees with set parameters.
- Responsible for the review and update of the program quality plans.
- Proficiency in the English language is mandatory.
Role: Senior UI Developer
We are looking for talented front-end developers who can help us in enabling our users and to deliver excellent experiences to end users. The role of a front-end developer in our teams is crucial in realizing our design ideas. We are looking for developers who can contribute in building the best-in-class digital experiences through the right use of frameworks, technologies and code.
Design and Develop web applications using front-end technologies like Angular 8+, Typescript, CSS, JS, HTML and many more.
Implement applications that have high standards of quality and the best of the performance. The candidate primary focus will be to implement a complete user interface desktop web app, with a focus on performance. Translate UX / UI designs from our design teams into high quality code without any loss in translation Design and implement optimized components, modules and applications using best practices of front- end development and clean coding standards. Work closely with backend
development teams on API design and integration.
Experience and Qualification:
- 3 years of experience in front-end development of web applications.
- Frameworks: Angular 8+, Typescript, CSS, JS, HTML
- Experience in react js, jQuery and backend stacks will be an advantage
- B. Tech
Responsibilities:
- Delivering a complete front-end application
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API
- Communicating with external web services
Key Skills:
- Strong proficiency in Angular 8+, Typescript, JavaScript.
- Strong skills in HTML, CSS and any other CSS Frameworks.
- Thorough understanding of any front-end frameworks like React, Angular or any other along with its core principles
- Experience with data structure libraries, state managements, functional / reactive programming.
- Familiarity with newer specifications of ES6.
- Experience with RESTful APIs integration
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.










