Oracle EBS Senior Technical Consultant

 Digital Marketing Internship

• Must have good insight into tools like Google Analytics, SEO tools, social media management platforms, and more.
• Design posters and creatives for Instagram, websites, and other platforms
• Assist in creating and executing digital marketing campaigns
• Enthusiasm for digital marketing and a willingness to learn.
• Strong written and verbal communication skills.
• Basic understanding of social media platforms and trends.
• Familiarity with tools like Canva, Google Docs, or any analytics tool.
• Work on content creation, SEO, and social media strategies
• Knowledge of social media trends and strategies
• Self-motivated, creative, and eager to learn

Mode - Remote

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

🚀 We're Urgently Hiring – Node.js Backend Development Intern

Join our backend team as an intern and get hands-on experience building scalable, real-world applications with Node.js, Firebase, and AWS.

📍 Remote / Onsite

📍 📅 Duration: 2 Months

🔧 What You’ll Work On:

Backend development using Node.js

Firebase, SQL & NoSQL database management

RESTful API integration

Deployment on AWS infrastructure

Skills: Java, spring, hibernate, AWS(mandatory), microservices architecture, redis(good to have)

Team Size: Current team size of tech team is 65+

Interview Process: 4 rounds( 1st round - Problem Solving/Data Structures, 2nd Round- Coding, 3rd Round- Technical Discussion and Final round with the HR).

Target Companies:- B2C fintech companies, app based product companies, edtech companies

Location: Bangalore(Currently WFH but later on will be following a hybrid model)

Roles & Responsibilities

Job Description: (Mandate Skills)

· Exceptional architecture and design skills using Object Oriented Programming concepts and Design patterns

· Strong problem solving and analytical skills

· Hands on Java Engineer, with experience building consumer facing or enterprise applications using Java stack

· Ability to manage small teams (4-6 members) using agile development process

Do You Know? (Skills good to have)

· Exposure to building service oriented distributed systems

· In building systems that process big data in a distributed environment, either in real time streaming or offline batching.

· In messaging systems like Kafka, RabbitMQ, kinesis, etc.

· In real time computation tools like Storm / Spark or Hadoop based tools.

· In Data warehousing technologies like Redshift, BigQuery, etc.

What Can We Offer You:

We offer a great working environment - Very collaborative. You will get plenty of learning opportunities and challenging problems to work on. You’ll go to sleep everyday knowing that you’ve made a difference in people’s lives. Your work will be reaching out to millions of users.

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge in postgre
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app

1. Rails 6 or 7
2. Writing integration tests And Mini-Test or rSpec
3. Simple_form and nested attributes
4. Hotwire / Turbo
5. ActionText

1. Administrate
2. Devise
3. Pundit
4. Acts as Tenant

• B.E (Aeronautical/Mechanical)/AME
• 1 -3 years experience in Aerospace Technical publications and S1000D, ATA2200 specifications.
• Experience in Engine Manuals (EM/EMM/CR/CIR etc.), Aircraft Maintenance Manuals is preferred.
• Previous use and/or knowledge of Adobe FrameMaker, Quicksilver, and/or Arbortext Editor required.
• Ability to read, analyze, and interpret technical procedures, technical manuals, illustrated parts lists, and schematics. Ability to write technical manuals, procedure manuals, and service bulletins.
• Ability to effectively present information and respond to questions from managers, team members, and customers.
• Familiar with rules and usage of ASD STE 100.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form..

Responsibilities:

• Participating in design and development activities as required for specific projects allocated
• Understand the project requirement and able to implement and complete the allocated modules independently.
• Follows established development and testing procedures to ensure quality software development which meets the requirements
• Creates and maintains documentation regarding systems being developed in order to ensure long-term maintainability

Requirements:

• BTech or equivalent degree from a reputed institute
• Proven hands-on Software Development experience
• Design & Develop HTML5 games with the help of HTML5, CSS3, JavaScript, AJAX, SVG, Pixijs library across multiple platforms(Web/ MobileTablet/ TV)
• Building reliable and efficient code for game projects
• Should understand build milestone process and meet project timeline.
• Helps drive the delivery of successful, cutting edge products by working on a team with other Developers, and Designers
• Work towards optimization and best practices, increase performance of our application
• 1 to 3+ years of development experience. (Preferably Gaming)
• Good knowledge of HTML5, CSS3, JavaScript, AJAX, SVG, JSON
• Strong understanding of Object-Oriented Programming, and Design Patterns for Games and Web Applications
• Familiarity with any of the current generation JavaScript frameworks like PixieJS, CreateJs, Starling etc
• Strong attention to detail and knowledge of robust quality assurance practices
• Strong testing, debugging, and analytical skills