Technical Product Support Specialist

Candidate must have prior experience in B2B SaaS or Cybersecurity.

Candidate must have a minimum of 3+ years of experience selling to the US market.

Candidate must have a proven track record of closing mid-market and enterprise-level deals in a SaaS environment.

Candidate must have experience managing and achieving $300K–$500K annual revenue targets.

Candidate must have strong exposure to the full sales cycle, with emphasis on outbound acquisition and pipeline ownership.

Candidate must be a high-agency, self-driven operator with consistent quota attainment.

Candidate should not have any employment gap longer than 3 months

In your role as Software Engineer/Lead, you will directly work with other developers, Product Owners, and Scrum Masters to evaluate and develop innovative solutions. The purpose of the role is to design, develop, test, and operate a complex set of applications or platforms in the IoT Cloud area.

The role involves the utilization of advanced tools and analytical methods for gathering facts to develop solution scenarios. The job holder needs to be able to execute quality code, review code, and collaborate with other developers.

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, and more productive team.

• A bachelor’s degree, or master’s degree in information technology, computer science, or other relevant education
• At least 5 years of experience as Software Engineer, in an enterprise context
• Experience in design, development and deployment of large-scale cloud-based applications and services
• Good knowledge in cloud (AWS) serverless application development, event driven architecture and SQL / No-SQL databases
• Experience with IoT products, backend services and design principles
• Good knowledge at least of one backend technology like node.js (JavaScript, TypeScript) or JVM (Java, Scala, Kotlin)
• Passionate about code quality, security and testing
• Microservice development experience with Java (Spring) is a plus
• Good command of English in both Oral & Written

We have an opening for Sr Lead Software Engineer -Full / Mern Stack Developer.

Responsibilities :

• Responsible for writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Understanding of performance testing and optimization techniques

Requirements

• Should have the ability to translate Wireframes and PSD Designs into functional web apps using HTML5, React , Node.js, and Mongo.
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• Architect scalable web architectures
• Must have proven experience in front ( Rect.js)& back-end development (Node.js)
• Work in a cross-functional team to deliver a complete user experience
• Must know MongoDB, Express, Node.js, & React., Typescript, CSS, HTML, Bootstrap
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• Must have the ability to wear many hats and learn new technologies quickly
• Candidate must have good Knowledge of Node Debugging
• Understanding & proficiency in REST APIs.
• Should know Git Repository and Jira.
• Integration of data storage solutions [RDBMS, NoSQL DB]

Qualifications

Having Expereince in MongoDB - Document DataBase,

Node.js —Express(.js) web framework -Backend

React(.js) — a client-side JavaScript framework along with Bootstrap , HTML5, CSS3 - Frontend

Education : B Tech , BCA or Equivalent

Relevant Experience : 3 to 9 years : Full Stack developer

Preferred Candidate : Immediate Joiner

Location: Kolkata only ( Onsite).

What we need from you

• You will bring very strong consulting skills, are customer focused and know how to navigate through tough project situations
• You are highly motivated, creative in your approach to technical problems and love all things about Data!
• You spend a significant amount of time to keep your technical skills updated and are constantly looking for the next big data challenge
• You will be a key contributor to our growth and our customer’s success
• You will bring both broad and deep knowledge in Efficient Java (JSP, Servlet) Developer and going forward build the ability to architect a solution by mapping a customer business challenges
• You are resourceful and confident under pressure
• Willingness to travel as needed to customer sites

Competencies:

• Relevant experience on using tools like JSP, Servlet for web applications
• MVC frame works - Struts or Spring
• Web services- SOAP and REST WebLogic, Hibernate
• Middleware technologies MQ OSB.
• Web/App Servers: Tomcat or WebLogic or JBoss
• Experience using Angular, Micro Services using Spring, jersey, Swagger
• Good knowledge of Backend and Front-end technologies
• Good knowledge of Core Java, J2EE, Ajax, Spring, Java Script, jQuery, HTML
• Good knowledge of any RDBMS database like SQL Server, Oracle, MySQL & Cluster set-up, performance benchmarking, client-side API evaluation, knowledge of various deployment strategies
• Strong knowledge with Core JAVA concepts – Exception handling, Multi-threading, Collection, String, OOPS etc…
• Advanced understanding of Windows and Linux based operating systems
• Mainly 3-4 months hands on with reverse engineering and old legacy solutions to new modern applications
• Working knowledge using REST, HTTP, TCP, SCTP protocols
• Hands-on with JAVA frameworks such as – Thread Pool Executor, Object Pooling, Logging (Log4j preferred), XML/JSON handling

Education Criteria:

• Preferred BE degree in CS, E&C, E&E
• Proficient being a J2EE Developer (courses or project done) and data analytics skills
• Flexible to work on any projects assigned

Note: Terms & Conditions

• This opportunity will be work from office

Position: Automation Test Engineer

Location: TJC India, Pune

Job description:

This position involves Software Quality Assurance activities in all phases of the software development life cycle. We are looking for experienced Automation Quality Assurance engineer for SAP cloud-based application, who can carry on End-to-End testing of a newly developed Product and has Strong experience in designing test plans, test cases and test scenarios. Develop and generate scripts for Automating Test cases. Testing Methodologies Involved in manual testing includes functional testing, integration testing, User interface testing and Regression testing. Good understanding of software quality processes and practices is a must.

Required Candidate profile:

• 4-7 years of application Automation & Manual Testing experience.
• Responsible for testing of web based/SAP UI5 and other applications.
• Create detailed Test Plans, Test scenarios and Test cases.
• Experience in API and End-to-End Functional Test Automation. 
• Experience in writing Automation Tests using object-oriented programming in C#.
• Ensure proper version control and configuration management of all test objects developed and test environments use
• Develop and generate scripts to perform automated testing using selenium, Cucumber, Spec Flow etc.
• Execute and analyze automation test results.
• Raise bugs, reproduce failed scenarios, help in resolving bugs
• Familiarity with HTML, XML, Java Script, JSON, Ajax, jQuery
• Familiarity with Version Control GIT, TFS, SVN, at least one.
• Excellent communication skills (written and spoken)
• Highly self-motivated, with ability to work both independently and in a team.
• Interact with team members to develop a strong understanding of the project and testing objectives.
• Strong attention to detail with good understanding of QA concepts and methodologies.

Good to have: -

• JMeter, LoadRunner performance testing experience.
• Knowledge of QUnit, SAP/UI5, SAP UI Verify testing frameworks.
• Familiarity with Azure DevOps, Test Case management.
• Experience with Agile Scrum development methodologies would be a plus.

Required Skills: -

UI Testing, Regression Testing, Interface Testing Integration, Testing test Scenarios, Application Testing, Manual Testing, Functional Testing, quality analyst. Automation Testing, Selenium, Cucumber, C#, Spec Flow

 Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.