Technical support Associate - SME (Voice)

Job Title: UAE Career Programme Counsellor – Working Professionals (Ed Tech)

Location: Bangalore (Onsite)

Work Model: On-site – 6 Days Working

Working Days: Monday to Saturday OR Sunday to Friday (as decided by Hiring Manager)

Industry: Ed Tech / Professional Training / Corporate Education

Experience: 1-3 years

About Us – Learners Point

Learners Point is a leading global EdTech and corporate training organization, headquartered in the UAE, with a strong footprint across the Middle East (UAE, Saudi Arabia, Qatar, Oman) and expanding operations in India and international markets.

We specialise in professional certifications, corporate upskilling programs, and career transformation solutions for working professionals and enterprises. With 500+ enterprise clients and 100,000+ learners globally, Learners Point is a trusted name in career development and professional education.

Role Overview

We are hiring UAE Career Programme Counsellors to counsel working professionals interested in career advancement, professional certifications, and international career growth opportunities.

This role involves handling high-quality inbound leads (generated by marketing), delivering consultative career counselling, and driving enrollments through ethical and solution-driven guidance.

The ideal candidate should have excellent communication skills, strong counselling expertise, high empathy, and a consultative selling mindset.

Key Responsibilities

1. Career Counselling & Student Engagement

• Provide in-depth career counselling to working professionals for UAE-focused certification and professional programs.
• Understand career goals, current profiles, experience levels, and aspirations.
• Recommend right-fit programs aligned with professional growth and international career objectives.
•  

2. Lead Handling & Conversion (Inbound Leads)

• Handle high-quality leads generated by marketing campaigns (No cold calling).
• Conduct structured counselling sessions via phone, video calls, and in-person meetings.
• Maintain high lead-to-enrollment conversion ratios.

3. Communication & Relationship Building

• Build strong rapport and trust with working professionals.
• Demonstrate exceptional communication, listening, and persuasion skills.
• Deliver professional presentations and career guidance sessions.

4. Program Explanation & Guidance

• Explain program features, curriculum, benefits, certification value, and career outcomes.
• Clearly articulate ROI, international recognition, and career progression benefits.
• Address queries, objections, and concerns professionally and empathetically.

5. Process Management & Follow-ups

• Ensure timely follow-ups, documentation, enrollment processing, and on boarding coordination.
• Maintain accurate CRM updates and lead tracking.

Key Skills & Competencies

• Strong Career Counselling & Student Engagement Skills
• Excellent Communication & Interpersonal Skills
• High empathy, listening, and consultative approach
• Target-driven mindset with ethical counselling standards
• CRM & Lead Management Tools exposure

Preferred Candidate Profile

• 2 – 6 years of experience as a Career Counsellor / Academic Counsellor / Programme Counsellor / Education Consultant / Inside Sales (Ed Tech).
• Experience in counselling working professionals preferred.
• Exposure to international programs / UAE market / professional certifications is a strong advantage.
• Strong English communication skills (verbal & written).

Work Conditions

• Work Location: Bangalore (Onsite)
• Work Days: 6 Days (Monday–Saturday OR Sunday–Friday) Decided by Hiring Manager
• Shift Timings: As per UAE market working hours (day shift )

Compensation & Benefits

• Attractive Fixed Salary + Performance Incentives
• Career growth in a global EdTech organisation
• International exposure to UAE & Middle East professional education markets

      Interview Process :

  1 . Virtual Discussion

  2  Face-to-face discussions ( Assignment round )

 3  HR Discussion

Thanks & Regards

HR Team

Learners Point Academy

Job Title : SAP ABAP Technical Consultant

Experience : 17 Years (12+ Years Relevant)

Location : Bengaluru

Work Mode : Full-Time | UK Hours

Mandatory Skills :

ABAP RICEFW, OData & SAP Gateway, ABAP on HANA (CDS, AMDP), Debugging & Performance Optimization.

Good-to-Have : SAP BTP (CAP), SAP PI/PO or CPI, ABAP Workflow, RESTful ABAP Programming.

Key Responsibilities :

• Design, develop, and customize ABAP programs to enhance SAP functionalities.
• Build and optimize ABAP on HANA objects (CDS Views, AMDP).
• Handle data migrations, integrations, and OData services for Fiori apps.
• Develop RICEFW objects and collaborate on BTP/CAP extensions.
• Ensure compliance with SKAT and Nordic localization requirements.

Required Skills :

• Strong expertise in ABAP RICEFW development (Reports, Interfaces, Conversions, Enhancements, Forms).
• Hands-on experience with OData services & SAP Gateway for Fiori applications.
• Proficiency in ABAP on HANA (CDS Views, AMDP, performance optimization, advanced debugging).
• Experience in data migration & third-party integrations.
• Knowledge of BTP extensions (CAP) and modern SAP development frameworks.
• Familiarity with SAP PI/PO or CPI for system integrations.
• Understanding of SAP Workflow solutions and RESTful ABAP Programming Model.
• Ability to ensure compliance & localization (SKAT, Nordic tax authority standards).

Immediate hiring!

Senior Frontend Developer - ReactJs

About Manufac:

Manufac Analytics Private Limited is a software solutions provider that operates on two fronts: services and products. On the services front, the company builds web, desktop, and mobile applications to solve various challenges in industries such as healthcare, hospitality, education, finance, and manufacturing sectors. While on the product front, Manufac Analytics is working towards building tools that help improve manufacturing plants' operational efficiency.

Job Profile:

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional front-end design. The position requires mentoring the team by sharing effective skills and knowledge.

Responsibilities:

As an SDE-II, the company is seeking:

• Developing user interfaces for web applications, primarily via ReactJS, but occasionally via other frameworks like Angular/Vue too.
• A talented JavaScript/TypeScript developer to join their team.
• The role includes developing user interfaces for web applications.
• Setting up REST & GraphQL-based APIs using SQL and NoSQL databases.
• Deploying and maintaining cloud infrastructure AWS, GCP, and Azure.
• Enhancing and maintaining a product's test suite.
• Participating in the full lifecycle of software development: gathering product requirements, architecture, solution design, development, quality assurance, and maintenance.
• The role also involves mentoring others on best practices and effectively sharing knowledge and delivering high-quality implementations while promoting engineering excellence within the team.

Skills and Qualifications:

• The ideal candidate should have a Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3+ years of experience in JavaScript/TypeScript and ReactJS.
• The candidate should also have a good understanding of mobile responsive design and cross-browser compatibility.
• Proficiency in at least one of the following cloud platforms: AWS, GCP, or Azure.
• Experience with version control systems such as Git.
• Strong problem-solving skills, and attention to detail.
• Ability to work independently and as part of a team.

Salary:

As per the industry standards.

We are looking for an exceptional Software Developer for our Data Engineering India team who can-

contribute to building a world-class big data engineering stack that will be used to fuel us

Analytics and Machine Learning products. This person will be contributing to the architecture,

operation, and enhancement of:

Our petabyte-scale data platform with a key focus on finding solutions that can support

Analytics and Machine Learning product roadmap. Everyday terabytes of ingested data

need to be processed and made available for querying and insights extraction for

various use cases.

About the Organisation:

- It provides a dynamic, fun workplace filled with passionate individuals. We are at the cutting edge of advertising technology and there is never a dull moment at work.

- We have a truly global footprint, with our headquarters in Singapore and offices in Australia, United States, Germany, United Kingdom, and India.

- You will gain work experience in a global environment. We speak over 20 different languages, from more than 16 different nationalities and over 42% of our staff are multilingual.

Job Description

Position:
Software Developer, Data Engineering team
Location: Pune(Initially 100% Remote due to Covid 19 for coming 1 year)

• Our bespoke Machine Learning pipelines. This will also provide opportunities to

contribute to the prototyping, building, and deployment of Machine Learning models.

You:

• Have at least 4+ years’ Experience.
• Deep technical understanding of Java or Golang.
• Production experience with Python is a big plus, extremely valuable supporting skill for

us.

• Exposure to modern Big Data tech: Cassandra/Scylla, Kafka, Ceph, the Hadoop Stack,

Spark, Flume, Hive, Druid etc… while at the same time understanding that certain

problems may require completely novel solutions.

• Exposure to one or more modern ML tech stacks: Spark ML-Lib, TensorFlow, Keras,

GCP ML Stack, AWS Sagemaker - is a plus.

• Experience includes working in Agile/Lean model
• Experience with supporting and troubleshooting large systems
• Exposure to configuration management tools such as Ansible or Salt
• Exposure to IAAS platforms such as AWS, GCP, Azure…
• Good addition - Experience working with large-scale data
• Good addition - Good to have experience architecting, developing, and operating data

warehouses, big data analytics platforms, and high velocity data pipelines

**** Not looking for a Big Data Developer / Hadoop Developer

Responsibilities:

• PowerPoint presentation editing/creation, extensive graphing and charting in Excel, and general desktop publishing duties.
• Help the business development team in preparing collaterals by editing business presentations to make them client ready.
• Follow design and brand standards.
• Improve and revise graphics file as necessary. Good design principles.
• Work with design team to edit educational material.
• Design and edit expert level PowerPoint presentations.
• Use deep knowledge of Illustrator, Photoshop, Excel and Word.
• Apply creative layout solutions to presentation slides.
• Execute complex and ambiguous edits with minimal direction.
• Support all design decisions with creative, strategic and/or business reasoning.

Mandatory requirements:

• Excellent design skills, and experience with formatting business presentation and documentation
• Team player.
• Preferred experience in Animation, Infographics, and Slide Designing.
• Minimum 1 year of experience of PowerPoint Designing in eLearning content development of educational Industry.

• Well versed in MS Office tools (PowerPoint, Word, Excel & Visio) is of vital importance.
• Having a workable knowledge of Adobe tools is required to work with Photography, Illustrations, etc.
• Should know elements like color theory, typography and layout
• Knowledge of the design principles, document production and print / digital processes.
• Graphics Animations Skill is required

• Typing speed required min 30 WPM in Marathi and English Language.

We are looking for an energetic and positive IT professional to join our team as a SharePoint Developer. This role will drive the design, development and maintenance of our clients’ SharePoint environment using both programming and project management skillsets. The ideal candidate should be an experienced SharePoint professional with a programmer’s mindset and a high level of attention to detail. This role is not a good fit for a lone wolf who prefers to work alone but is perfect for a team player with strong communication and collaboration skills.

To ensure success as a SharePoint developer, you should have extensive knowledge of SharePoint app development using SPFx, proficiency with front-end programming languages, and the ability to solve complex software issues.

• Develop Web look Intranet Portal Collaboration Intranet Site and Branding on SharePoint platform.
• Build new landing page, department templates/pages, newsletter, banner, and videos accessible to any device.
• Implement, deploy, package, and maintain new intranet portal site and SharePoint site.
• Use SharePoint Framework SPFx to create website designs with OOTB, UI extension, page layouts, themes, and display templates.
• Code pages using HTML5, JavaScript, and Typescript, jQuery, CSS, SQL, Bootstrap or responsive design for all devices.
• Create web parts, lists/library, content types, site columns, master pages, search navigation, permissions, and data management
• Build workflow forms using SharePoint Designer, and PowerApps/Flow.
• Migrate data from SharePoint Online to SP 2010/2013/2016 using Sharegate, Quest, or Metalogix migration tool.
• Testing and debugging code.
• Reviewing website interface and software stability.
• Troubleshooting software issues.
• Maintaining and updating SharePoint applications.
• Providing systems training to staff and customers.

• Back-end software development
• Software engineering and designing data models and write effective APIs
• Working together with engineers and product teams
• Understanding business use cases and requirements for different internal teams
• Maintenance of existing projects and New feature development
• Consume and integrate classifier/ ML snippets from Data science team

What we are looking for:

• 2+ years of industry experience with the Python and Django framework.
• Degree in Computer Science or related field
• Good analytical skills with strong fundamentals of data structures and algorithms
• Experience building backend services with hands-on experience through all stages of Agile software development life cycle. 
• Ability to write optimized codes,debug programs, and integrate applications with third party tools by developing various APIs
• Experience with Databases.
• Experience with writing REST-APIs.
• Prototyping initial collection and leveraging existing tools and/or creating new tools
• Experience working different types of datasets (e.g. unstructured, semi-structured, with missing information)
• Ability to think critically and creatively in a dynamic environment, while picking up new tools and domain knowledge along the way
• A positive attitude, and a growth mindset

Bonus:

• Experience with relevant Python libraries such as Requests, sklearn, Selenium
• Hands on experience in Machine learning implementations
• Experience with Cloud infrastructure (e.g. AWS) and relevant microservices
• Good Humor