
Job Summary:
We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.
Key Responsibilities:
- Provide technical voice support to B2B (enterprise) customers.
- Troubleshoot and resolve issues related to:
- SQL, DNS, VPN, Server Support (Windows/Linux)
- Networking (TCP/IP, routing, firewalls)
- Cloud Services – especially Microsoft Azure
- Application and system-level issues
- Assist with technical configurations and product usage.
- Accurately document cases and escalate unresolved issues.
- Ensure timely resolution while meeting SLAs and quality standards.
Required Skills & Qualifications:
- 2.5 to 5 years in technical support (voice-based, B2B preferred)
Proficiency in:
- SQL, DNS, VPN, Server Support
- Networking, Microsoft Azure
- Basic understanding of coding/scripting
- Strong troubleshooting and communication skills
- Ability to work in a 24x7 rotational shift environment

About Vy Systems
About
Vy Systems is an accelerating global IT firm serving customers over 2 decades with Tech Consulting, Talent Sourcing, Software Training, IT Management Services and much more.
Connect with the team
Similar jobs
Job Description
We are seeking a highly skilled DevOps / Kubernetes Engineer. The ideal candidate will have strong expertise in container orchestration, infrastructure as code, and GitOps workflows, with hands-on experience in Azure cloud environments. You will be responsible for designing, deploying, and managing modern cloud-native infrastructure and applications at scale.
Key Responsibilities:
· Manage and operate Kubernetes clusters (AKS / K3s) for large-scale applications.
· Implement infrastructure as code using Terraform or OpenTofu for scalable, reliable, and secure infrastructure provisioning.
· Deploy and manage applications using Helm and ArgoCD with GitOps best practices.
· Work with Podman and Docker as container runtimes for development and production environments.
· Collaborate with cross-functional teams to ensure smooth deployment pipelines and CI/CD integrations.
· Optimize infrastructure for cost, performance, and reliability within Azure cloud.
· Troubleshoot, monitor, and maintain system health, scalability, and performance.
Required Skills & Experience:
· Strong hands-on experience with Kubernetes (AKS / K3s) cluster orchestration.
· Proficiency in Terraform or OpenTofu for infrastructure as code.
· Experience with Helm and ArgoCD for application deployment and GitOps.
· Solid understanding of Docker / Podman container runtimes.
· Cloud expertise in Azure with experience deploying and scaling workloads.
· Familiarity with CI/CD pipelines, monitoring, and logging frameworks.
· Knowledge of best practices around cloud security, scalability, and high availability.
Preferred Qualifications:
· Contributions to open-source projects under Apache 2.0 / MPL 2.0 licenses.
· Experience working in global distributed teams across CST/PST time zones.
· Strong problem-solving skills and ability to work independently in a fast-paced environment.
We are looking for a rockstar Creative Director with an iterative mindset and is entrepreneurial in nature who can be a part of the early product team which is building a comprehensive spiritual wellness brand from India.
Roles and responsibilities:
-
A candidate who can efficiently manage the content programming for the brand
across YouTube and Instagram.
-
Jamming, ideating and creating original content IPs and campaigns.
-
Ensuring flow of information and communication between departments i.e. writing,
production and post production to ensure quality and timely execution of content.
-
Prior experience with high pressure timelines and creation is a must.
-
Network of technicians and creative resources is a plus.
Experience you should have:
-
5-8 years of creative experience and 2-5 years of managerial experience
-
Experience working at a content studio and creative agency is a plus.
-
Outstanding copy, design and storytelling skills.
-
Someone who consumes social media content all day and binge watches movies &
shows at night.
Skills/mindset you MUST have:
-
● Product-first thinking - Break complex problems into implementable solutions
with iterative mindset using the product
-
● Whole-brain problem solving - Uses right and left sides of the brain effectively
- Strong business judgment and analytical acumen with creative thinking
-
● Thrives in chaos - Comfortable with ambiguity but loves defining the
boundaries and parameters and getting shit done
-
● Communicate, care, inspire - Exceptional interpersonal and leadership skills -
be a leader and a team player
-
● Always push the bar - Strive for excellence in whatever you do, take ownership
and responsibility for outcomes
-
● Build fast, fail, learn, HUSTLE HUSTLE HUSTLE
-
● Want to have fun - if you are not happy and people around you are not happy,
how will we make the world a happier place? :)
-
● Curious and spiritual soul - Understanding of market and experience with
astrology, yoga, mediation, Art of Living, Isha Yoga would be a good plus
-
Mandatory
Exposure to the Trading and financial investment banking domain
All technical competencies are mandatory, and no relaxations/exceptions can be given.
Technical skills
Cloud computing (IaaS, PaaS, SaaS) -preferably in AWS
Compute/Container/Orchestration technologies (Docker, Kubernetes, ECS, EKS, Lambda/Serverless etc.)
Microservices & multi-tier architectures
DevOps/CI/CD (GIT/Bitbucket, Maven, Gradle, Jenkins, Sonar) GitLab is preferable
Java (Core & EE, Spring Boot, Spring MVC, Spring Cloud) & Python
RDBMS systems sucah as MySQL , Postgres and NoSQL, Storage Technologies (S3, EBS etc.)
API – GraphQL, REST, API Gateway
Integration and events/messaging technologies (Kafka, RabbitmQ, SNS, SQS)
Caching Solutions such as Elasticache/Redis, Hazelcast, EHCache
Observability and monitoring (Dynatrace, Cloud Watch, Grafana, Splunk, Datadog)
Very good understanding on Agile software releases and hands-on
Experience in project management tools like JIRA
Educational Qualification
Bachelor’s degree in computer science engineering/ECE/EEE, IT or MCA, MSc Computer Science

Job description : (International Voice Process-US Region)
- Kindly go through the job description properly.
- It's a Work From Office (Salt lake Sector 5, Kolkata)
Time : 9PM-6AM (night shift) -it's a fixed shift
Workdays : Monday to Friday (only month's last Saturday is working, rest all are off)
Job description :
- Hiring Male Candidates for International Voice Process - Telecalling (Nightshift) IGLOBAL IMPACT ITES PVT. LTD. is hiring male candidates having experience in International Outbound Process for Kolkata location (US Shift).
Job Responsibilities :
- International Calling experience.
- Quick and attentive speaking with the clients.
- Convincing skills/International Sales skills.
- Transfer call to the supervisor after initial explanation.
- Achieving the monthly given targets.
- Customer Interaction
- Maintain fruitful relationships with clients and address their needs effectively.
Skills Required :
- Excellent Communication Skills in English
- Both Graduate/Undergraduate may apply.
- Should have experience in International Voice process & International Sales
- Exceptional Knowledge in Sales
- An enthusiastic and ambitious team player with an eye for detail and commitment
- Good planning and teamwork skills.
- Candidates who have experience in International BPO in outbound process are eligible.
Job Type: Full-time
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- North 24 Parganas, West Bengal: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
Stipend: INR. 5,000 to INR. 15,000 per month + Performance Bonus + Goodies for Elites
We are looking for skilled firebase backend engineer interns who can ensure the smooth exchange of data between the server and the user side.
Skills Required
- Experience in using Firebase
- Knowledge of Firebase Security Rules, Firebase Cloud Functions.
- Understanding of software development.
- Should have knowledge about data migration, transformation, and scripting.
Roles and Responsibilities
- Work with developers to implement back-end services, APIs, and internal tools
- Optimize the backend framework to handle live data coming in from thousands of users
- Integration of user-facing elements developed by a front-end developers with server-side logic
-
Design and implementation of data storage solutions.
About Us:
Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.
Hiring Process:
- Apply for your CV and past work to be reviewed.
- Receive a telephonic interview or assessment upon filling the final step form.
- Receive offer letter if selected.
Apply soon, the earliest applicant would be preferred over the late applicants.
We have requirement of Team Lead(ASM) in reputed firm
Location: Pan India,(Any location consider)
Exp: 4-12+yrs
Should have Leadership quality
Can manage 10 - 15 + team members on Field
Team management
Proper feedback to seniors regularly.
Must have experience on HTML5,CSS3,Jquery,Bootstrap,JS
Excellent analytical and multitasking skills
An ability to perform well in a fast-paced environment
• Hands on experience in open source Technologies like java,j2ee, spring boot,spring mvc,mysql,jasper etc.
• Expertise in documentations like FRS,SRS,HLD,LLD, Traceability Matrix etc.
• Strong experience in application of UML, Design Patterns in design of solutions
• Strong Database skills including MySql etc.
• Must involved in at least one complete SDLC of a large size project
• Conversant with the latest technological developments including SOA and Agile
• Conversant with platforms, tools and frameworks used in application development
• Experience on the use of software development best practices, tools and technologies.
• Experience to Identify performance, reliability, security & integration bottlenecks and suggest recommendations.
• Expertise in REST API integration
Responsibility:
- Implement accounting systems and processes.
- Reconcile income statements.
- Prepare monthly financial reports.
- Analysing the company’s financial systems and procedures.
- Conducting internal and external audits.
- Control the master data of the general register.
- Review and release online banking payments.
- Ensure compliance with state revenue service.
- Provide ongoing accounting and reporting support.
- Manage the full financial process.
- Preparing budgets, annual reports and strategies.
- Preparing and forecasting budget reports.
- Providing assistance with tax planning.
Role Requirement:
- Bachelor's degree in accounting.
- Certificated Public Accountant or accredited to a reputed institution
- Fully compliant as a tax practitioner.
- Filing of corporate tax returns.
- Experience in providing financial advice.
Job role:
We are looking for a tech-savvy Business Analyst, Pre-Sales Representative with an ability to do hands-on Sales. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. You will be speaking to Who's Who of the fintech world.
It is an added advantage if you have experience in developing leads from marketing campaigns and meeting sales quotas. You will be responsible for the entire sales cycle from establishing customer contact until signing a deal. You will also ensure proper after-sales service.
Job Location: Indore | Full Time | Experience: 0 to 6 years | Salary ∝ Expertise | Rs.1.8L ~ Rs.3L | Freshers allowed
About the company:
Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand. KYC | Field Verification | Data Collection | eSign | Tier-2, 3 & 4
We want to make REACH across India (remotest places), as easy as ordering pizza, on-demand. Already serving 11000 pin codes (57% of India) | Website: www.anaxee.com
Important: https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8
Responsibilities:
- This is not another Sales job, it involves Concept Selling too.
- Find customers for Products & Services provided by the company
- Contact potential clients via phone, emails, and LinkedIn
- Identify client needs and suggest appropriate products/services
- Customize product solutions to increase customer satisfaction
- Build long-term trusting relationships with clients
- Proactively seek new business opportunities in the market
- Directly report to the CEO
- Stay up-to-date with new products/services and new pricing/payment plans
- Keep an eye on the competition.
Requirements:
- Proven work experience as a Business Development Representative, Sales Account Executive or similar role
- Hands-on experience with multiple sales techniques (eg: inbound, outbound, field sales)
- Track record of achieving sales quotas
- Experience with CRM software, Online tools for effective sales
- Understanding of sales performance metrics
- Excellent communication and negotiation skills, Good Email writing skills
- Ability to deliver engaging presentations
- Degree in Marketing, Business Administration or relevant field.










