
Job Summary:
We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.
Key Responsibilities:
- Provide technical voice support to B2B (enterprise) customers.
- Troubleshoot and resolve issues related to:
- SQL, DNS, VPN, Server Support (Windows/Linux)
- Networking (TCP/IP, routing, firewalls)
- Cloud Services – especially Microsoft Azure
- Application and system-level issues
- Assist with technical configurations and product usage.
- Accurately document cases and escalate unresolved issues.
- Ensure timely resolution while meeting SLAs and quality standards.
Required Skills & Qualifications:
- 2.5 to 5 years in technical support (voice-based, B2B preferred)
Proficiency in:
- SQL, DNS, VPN, Server Support
- Networking, Microsoft Azure
- Basic understanding of coding/scripting
- Strong troubleshooting and communication skills
- Ability to work in a 24x7 rotational shift environment

About Vy Systems
About
Vy Systems is an accelerating global IT firm serving customers over 2 decades with Tech Consulting, Talent Sourcing, Software Training, IT Management Services and much more.
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Experience Required: 1 to 3 Years
Job Locations: Chennai, Coimbatore, Erode, Salem, Madurai, Hosur, Puducherry, Trichy, Tiruvannamalai, Vellore
Notice Period: Immediate to 30 Days
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We are seeking proactive and customer-oriented Relationship Managers to join our team across various locations in Tamil Nadu and Puducherry. The ideal candidate will be responsible for maintaining and growing strong client relationships, promoting products/services, and ensuring a high level of customer satisfaction.
Key Responsibilities:
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Key Skills & Competencies:
- Strong interpersonal and communication skills.
- Ability to understand and identify client needs effectively.
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You Would Be a Good Fit If
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You would not be a good fit if
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With the ever changing scenarios in the field of web and Information Technology, software developers have constantly reinvented and updated themselves in order to stay ahead of the competition and perform well in this line of work. For this one also should possess knowledge about a number of programming languages in order to carry out their tasks efficiently.
Major responsibilities of a Dot net Developer includes :
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Perform a mix of maintenance, enhancements, and new development as required
Document features, technical specifications & infrastructure Responsibilities
Work cross-functionally to convert business needs into technical specifications
**Qualifications**
1+ years' of experience in web development and software design
Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks (Laravel), and MySQL databases
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