Technical support Associate - SME (Voice)

Company: Wissen Technology

JOB DESCRIPTION

Experience: 5 to 10 years

Location: Bengaluru

Wissen Technology is now hiring for a Senior Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 5-10 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

Job Title: Business Head - Radiology

Location: Gurugram

Job Summary: The Business Head - Radiology is responsible for overseeing the radiology business unit's strategic planning, operations, and growth. This role involves managing the overall business, driving revenue, ensuring operational efficiency, and maintaining high standards of patient care. The position requires strong leadership, business acumen, and expertise in the radiology field.

Key Responsibilities:

Strategic Planning and Business Development:

·        Develop and implement the business strategy for the radiology unit, aligning with overall company goals.

·        Identify growth opportunities, including new markets, services, and technologies.

·        Collaborate with marketing and sales teams to develop strategies to increase market share.

·        Ensure P & L management and Business growth.

Operational Management:

·        Oversee daily operations, ensuring optimal resource utilization, efficiency, and quality of service.

·        Develop and maintain standard operating procedures (SOPs) for all radiology services.

·        Ensure compliance with regulatory standards, accreditation requirements, and safety protocols.

Financial Management:

·        Prepare and manage the budget for the radiology unit, focusing on cost control and revenue generation.

·        Analyze financial performance, identify trends, and develop action plans to improve profitability.

·        Drive initiatives to enhance revenue streams, including pricing strategies and new service offerings.

Team Leadership and Development:

·        Lead, mentor, and develop a high-performing team of radiologists, technicians, and support staff.

·        Foster a positive work environment that encourages teamwork, professional growth, and continuous improvement.

·        Implement performance management systems to ensure team accountability and success.

Patient Care and Quality Assurance:

·        Ensure the highest standards of patient care and service delivery.

·        Monitor patient feedback and implement improvements to enhance patient satisfaction.

·        Oversee quality assurance programs and ensure compliance with clinical protocols.

Stakeholder Management:

·        Build and maintain strong relationships with internal and external stakeholders, including healthcare providers, vendors, and partners.

·        Represent the radiology unit in meetings, conferences, and industry events.

Technology and Innovation:

·        Stay updated on the latest trends and advancements in radiology technology.

Drive the adoption of new technologies to improve diagnostic capabilities and patient outcomes

A Customer Care Executive is responsible for handling customer interactions through calls, emails, or chats, resolving queries, and ensuring customer satisfaction. The role requires good communication skills, problem-solving ability, and patience, as executives act as the direct link between the company and its customers.

About Thrillophilia :

At Thrillophilia, we are building multiple digital travel brands leveraging our proficiency in ecommerce, technology, distribution and marketing. We love to start from “Zeroes”. We plan, build and scale travel marvels from scratch and are absolutely obsessed about creating the best travel experiences for our customers. Our goal is to create 100+ sizable travel brands across the globe by 2027.

Thrillophilia is one of the key brands under 53 Takeoffs umbrella. Today, 100 Million+ travelers use our brands to discover and book diverse travel experiences. With multiple tourism and start-up awards as well as global recognition under our belt, we have scaled ten-fold over the past three years. You might know us from early Thrillophilia’s days. The journey of Thrillophilia is rooted in a passion for travel, technology, and people. It began back in 2011 when the global market was still too young for online travel. Ever since we have grown to become India’s largest online platform for booking affordable travel experiences across 55+ countries. Our offerings are diverse and wholesome, with 24,000+ products and services ranging from tours and activities to luxury and culture stays, powered by exclusive deals and extra effort to bring joy to all our travelers.

Awards we won at Thrillophilia -

• YourStory’s best places to work!
• ISB’s BizQuest.
• Singapore Bash’s best startup.
• London Mayor’s IE20.

About our people - Ah, let's talk a bit about the folks over at Thrillophilia, where hard work and ownership run rampant, and problem-solving is the name of the game. The team here doesn't just punch the clock and head home. They're in it to win it, do the best work of their life by taking ownership of their work and striving for excellence in everything they do.

Whether it's finding the best hidden gem in the world or developing tech solutions, there is a deep ownership and accountability and Remarkable is one word to summarize their work!

They're a fun-loving bunch, they party really hard and share a passion for travel, and they're not afraid to let loose and enjoy the journey. From backpacking through Southeast Asia to exploring the hidden corners of their own cities, these adventure seekers somehow always manage to take out time to party and travel the world.

So, if you're looking for some inspiration, just take a look at the people of Thrillophilia. They're living proof that with hard work, ownership, and a vision to solve problems at scale, anything is possible.

We are seeking a highly skilled and passionate Senior Software Developer with expertise in Ruby on Rails and React.js to join our dynamic and innovative tech team. As a Senior Software Developer, you will play a crucial role in designing, developing, and implementing high-quality software solutions that drive the success of our travel platform. You will work closely with cross-functional teams, including product development, UI/UX design, and quality assurance, to ensure seamless integration of features and deliver exceptional user experiences.

Responsibilities:

- Develop and maintain robust, scalable, and efficient web applications using Ruby on Rails and React.js.

- Collaborate with product managers, UI/UX designers, and fellow developers to understand requirements, translate them into technical solutions, and deliver high-quality software products.

- Write clean, maintainable, and well-documented code following industry best practices and coding standards.

- Conduct thorough code reviews, provide constructive feedback, and mentor junior developers to enhance team productivity and code quality.

- Optimize application performance and ensure efficient resource utilization by conducting performance testing, monitoring, and troubleshooting.

- Stay updated with the latest industry trends, tools, and technologies related to Ruby on Rails and React.js, and share knowledge with the team.

- Collaborate with the DevOps team to deploy and maintain applications in cloud-based environments.

- Contribute to the continuous improvement of development processes, tools, and methodologies.

Requirements:

- Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

- Proven experience as a Senior Software Developer / Module Lead, preferably with a focus on Ruby on Rails and React.js. (At least 4+ years of experience)

- Strong expertise in Ruby on Rails and React.js, with a solid understanding of their core principles, frameworks, and ecosystem.

- Proficient in front-end development technologies such as HTML, CSS, and JavaScript.

- Experience with database systems, including SQL and NoSQL databases especially PostgresSQL.

- Familiarity with version control systems, such as Git.

- Ability to write efficient, maintainable, and testable code, with a strong emphasis on software quality and best practices.

- Strong problem-solving and analytical skills, with the ability to tackle complex technical challenges and provide innovative solutions.

- Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.

- Self-motivated and detail-oriented, with a passion for continuous learning and staying updated with emerging technologies.

If you are passionate about building revolutionary travel products, thrive in a collaborative and innovative environment, and are ready to take on exciting challenges, we would love to hear from you.

Apply now and embark on a transformative journey to redefine the future of travel!

Job Description:

Hiring for BPO Industries:

Position - Customer Service

Experience - 0-2 years

Salary - 10000-15000 Rs per month.

Shift - Rotational

Communication - Excellent in hindi and English(Mendatory)

Location- Gurgaon/Bangalore

We are looking for a passionate Python Django Developer responsibility include gathering user requirements, defining system functionality, and writing code in various languages like Python, Django, Javascript, HTML, CSS, etc. Ultimately, the role of the Django Developer is to build high-quality, innovative, and fully performing software that complies with coding standards and technical design.

Responsibilities:

You would be working on our core platform, improving the features of the product, testing and fixing bugs/issues, customizing it for clients, cloud and on-premise deployment, security testing, and configuration, etc. You will also get a chance to build new products from scratch.

Tools and technologies that you’d be working on include the following:

• Django, Python.
• Bootstrap, MaterializeCSS, HTML, JavaScript.
• Nginx, Gunicorn, MySQL/Postgres, API integrations (JSON, XML, SOAP).

• Shell Commands, SSH, SSL Certificate, HTTP/HTTPS.

Eligibility:

• Knowledge of developing web applications using at least one popular web framework (preferably, Django).
• Excellent knowledge of relational databases like Postgres/MySQL, etc.
• Knowledge in designing interactive applications.
• Ability to develop software using Python (Django Framework), Javascript, HTML, and CSS.
• Ability to document requirements and specifications.
• Bachelor of Engineering Degree in Computer Science or Information Technology or Electrical Engineering.

• Measure the sales effectiveness efforts using data science/app/digital nudges.
• Should be able to work on the clickstream data
• Should be well versed and willing to work hands-on various Machine Learning techniques

Skills

• Ability to lead a team of 5-6 members.
• Ability to work with large data sets and present conclusions to key stakeholders.
• Develop a clear understanding of the client’s business issue to inform the best approach to the problem.
• Root-cause analysis
• Define data requirements for creating a model and understand the business problem
• Clean, aggregate, analyze, interpret data and carry out quality analysis of it
• Set up data for predictive/prescriptive analysis
• Development of AI/ML models or statistical/econometric models.
• Working along with the team members
• Looking for insight and creating a presentation to demonstrate these insights
• Supporting development and maintenance of proprietary marketing techniques and other knowledge development projects.