IT Administrator

Strong B2B Tech / SaaS Sales Profile, with a focus on Global Large Enterprises

Mandatory (Experience 1): Must have minimum 8+ YOE in B2B Tech Sales for complex ERP Tech, B2B SaaS, or Tech Product Sales.

Mandatory (Experience 2) : Must have 2+ YOE in B2B SaaS Sales.

Mandatory (Experience 3): Must have minimum 2+ YOE in dealing with Direct Sales to Large Enterprise accounts in US Market.

Mandatory (Experience 4): Must have handled deal / ticket size of average 70K+ USD and 750K+ USD of Annual Target.

Mandatory (Experience 5): Must have experience with long sales cycles (3 to 6-months) for complex ERP solutions, consultative selling, and working with CXO-level stakeholders

Mandatory (Experience 6): Must have seen strong career growth/promotions in last 5 years, and should be a Senior Manager or above in the current role

Mandatory (Compensation): Current total compensation (Fixed + Variable) must be ₹60 LPA or above.

About the Role 

We’re looking for a Senior Content Marketer to own and execute a strategic, high-impact content function that drives brand awareness, lead generation, and sales enablement.

This role blends storytelling and strategy and is ideal for someone who can craft narratives that turn complex ideas into impactful content.

You’ll lead content across channels, collaborate with cross-functional teams (Product, Sales, Design), and build a content engine that helps our audience discover, understand, and trust Knowmax.

Key Responsibilities 

Content Strategy & Planning � 

· Create and execute a comprehensive content strategy aligned with overall marketing, sales, and brand objectives.

· Create and manage a unified content calendar spanning blogs, newsletters, webinars, LinkedIn, product collateral, release notes, and partner channels.

· Collaborate with cross-functional teams to ensure content reflects key initiatives and customer priorities.

· Ensure all messaging reinforces a strong, customer-first brand narrative and highlights clear market differentiation.

· Regularly measure content performance and use insights to refine strategy.

· Assist Customer Success and Sales teams with email campaigns, product-led content, and event marketing initiatives.

Content Creation & Distribution � 

· Write and edit high-quality long-form content, including blogs, whitepapers, eBooks, and case studies.

· Develop sales enablement materials such as one-pagers, pitch decks, product sheets, and playbooks.

· Partner with the Design team to produce engaging visuals, infographics, and videos that enhance content storytelling.

· Repurpose existing content across formats and channels to extend reach and engagement.

· Manage the brand’s presence across social platforms — especially LinkedIn — to drive thought leadership and engagement.

 What We’re Looking For � 

· Proven experience creating standout content that drives measurable impact.

· Exceptional storytelling skills to make complex or routine topics compelling, human, and easy to understand.

· Strong written and verbal communication skills with an eye for clarity, tone, and consistency.

· Curious and adaptable mindset, open to exploring new formats, tools, and ways to tell better stories (including AI-driven productivity or design tools).

· High level of ownership, discipline, and a bias for execution.

 Preferred Background 

· 3–5 years of experience in B2B SaaS content marketing.

· Experience with SEO, analytics, and brand storytelling.

· Proficiency in tools like GA4, Ahrefs, Figma, Canva, Storylane and content analytics platforms is an advantage.

Job Summary:

We are looking for a highly motivated and skilled Service Desk Analyst with expertise in call handling and ticket management. The ideal candidate should possess strong troubleshooting skills, experience with ITSM tools, and familiarity with US customer support in a 24x7 operational environment. Retail domain knowledge and certifications such as ITIL, Google, or AWS will be an added advantage.

Key Responsibilities:

• Handle inbound calls and manage IT service requests and incidents efficiently

• Create, update, and resolve tickets using tools such as ServiceNow, BMC Remedy, etc.

• Provide support for client environments including AVDI, Citrix, and Windows-based systems

• Perform basic Windows OS and network connectivity troubleshooting

• Update and maintain Knowledge Base (KB) articles

• Ensure shift adherence and active participation in shift handovers and team huddles

• Collaborate with cross-functional teams for issue resolution

• Support retail technologies such as POS systems, pin pads, MDM, and virtual interfaces

• Maintain high levels of customer satisfaction through professional communication and timely resolution

Required Skills:

• Proven experience in a service desk/call center role handling US customers

• Hands-on experience with ITSM tools like ServiceNow, BMC Remedy

• Familiarity with Citrix, AVDI, and Windows troubleshooting

• Basic understanding of network connectivity (LAN/Wi-Fi/IP-related issues)

• Excellent verbal and written communication skills

• Ability to work in a night shift and rotational 24x7 schedule

• Strong team collaboration and time management skills

Position: MEAN / MERN Stack Developer

Location: Pune, India

Experience Required: 0+ Years

We are looking for a DevSecOps engineer to contribute to product development, mentor team members, and devise creative solutions for customer needs. We value effective communication in person, in documentation, and in code. Ideal candidates thrive in small, collaborative teams, love making an impact, and take pride in their work with a product-focused, self-driven approach. If you're passionate about integrating security and deployment seamlessly into the development process, we want you on our team.

About FlytBase

FlytBase is a global leader in enterprise drone software automation. FlytBase platform is enabling drone-in-a-box deployments all across the globe and has the largest network of partners in 50+ countries.

The team comprises young engineers and designers from top-tier universities such as IIT-B, IIT-KGP, University of Maryland, Georgia Tech, COEP, SRM, KIIT and with deep expertise in drone technology, computer science, electronics, aerospace, and robotics.

The company is headquartered in Silicon Valley, California, USA, and has R&D offices in Pune, India. Widely recognized as a pioneer in the commercial drone ecosystem, FlytBase continues to win awards globally - FlytBase was the Global Grand Champion at the ‘NTT Data Open Innovation Contest’ held in Tokyo, Japan, and was the recipient of ‘ TiE50 Award’ at TiE Silicon Valley.

Role and Responsibilities:

• Collaborate with Designers, Product Managers for carving out the right front-end architecture.
• Develop web applications that are secure, reusable, modular, and scalable.
• Develop robust, modular, and testable code
• Optimize frontend load times, debug rendering issues, and overall provide a smooth experience to the user.
• Work directly with UI/UX, Product, and Customer Success to help create impacting customer features as the product face of FlytBase.

Experience/Skills:

• Experience in building scalable and component-based UI architecture for the enterprise using Angular and/or any modern front-end framework.
• Strong coding experience in TypeScript, JavaScript, HTML, and CSS
• Implementing micro-frontends patterns using technology like NgRX, NgXS, and Web Components.
• Experience working in a complete Software Development life cycle involving analysis, technical design, development, testing, troubleshooting, maintenance, documentation and Agile Methodology
• Good understanding of REST APIs and Microservices. 
• Should have an understanding of how resources are organized and how applications should align based on the same.

Good to have:

• Hands-on experience working with server-side JavaScript frameworks like Express, etc. (based on Node.js) for building APIs.
• Building Micro-Frontend component-based architecture for standardized UI elements across a suite of products will be a plus.
• Experience in CI/CD, Testing, Security, and Code Quality processes for UI applications.

Compensation:

This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit, and alignment with FlytBase’s long-term business strategy.

Perks:

• Fast-paced Startup culture
• Enthusiastic and approachable team
• Professional autonomy
• Company-wide sense of purpose
• Flexible work hours

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

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Job Description

▪ You are responsible for setting up, operating, and monitoring LS system solutions on premise and in the cloud

▪ You are responsible for the analysis and long-term elimination of system errors

▪ You provide support in the area of ​​information and IT security

▪ You will work on the strategic further development and optimize the platform used

▪ You will work in a global, international team requirement profile

▪ You have successfully completed an apprenticeship / degree in the field of IT

▪ You can demonstrate in-depth knowledge and experience in the following areas:

▪ PostgreSQL databases

▪ Linux (e.g. Ubuntu, Oracle Linux, RHEL)

▪ Windows (e.g. Windows Server 2019/2022)

▪ Automation / IaC (e.g. Ansible, Terraform)

▪ Containerization with Kubernetes / Virtualization with Vmware is an advantage

▪ Service APIs (AWS, Azure)

▪ You have very good knowledge of English, knowledge of German is an advantage

▪ You are a born team player, show high commitment and are resilient

• Play an integral part in managing E-commerce project and planned website release from inception to completion
• Shift our current Shopify website to magento
• Create accurate development and support tickets and instruct and manage the relationship with the external development team.
• Work closely with our Ecommerce platform provider on areas such as site performance, site speed, infrastructure, and new product releases.
• Working with website monitoring and testing tools to ensure the website is performing optimally at all times.
• Work with Business Units to develop Ecommerce digital plans to improve conversion from all key channels
• In depth knowledge of PHP, HTML, CSS & JS