furation tech

🧾 Job Description – Technical Writer

Position Title: Technical Writer

 Department: Business Solution Group

 Reports To: BSG Head

 Location: Onsite (Mumbai)

 Employment Type: Full-time

Role Summary

We are looking for a detail-oriented Technical Writer who will be responsible for creating, curating, and maintaining high-quality technical documentation for our products, APIs, integrations, and deployment guides. The ideal candidate will collaborate with engineering, product, QA, and customer support teams to translate complex technical concepts into user-friendly content for internal and external stakeholders.

Key Responsibilities

●    Create and maintain detailed technical documentation including:

○    API guides (Swagger/OpenAPI)

○    Product manuals

○    Integration documents

○    Deployment & configuration guides

○    Architecture diagrams and functional flows

●    Collaborate with engineering and product teams to understand features, flows, and business logic

●    Coordinate with SMEs (developers, QA, infra) to extract technical insights

●    Own version control of documents for each release or sprint

●    Maintain documentation repository (e.g., Confluence, GitHub, Notion)

●    Ensure all customer-facing documents are reviewed and approved before release

●    Translate engineering JIRA tickets and release notes into readable, structured release documentation

●    Align documentation structure with ISO/Infosec and compliance audit requirements

●    Proofread and review documents for grammar, formatting, and consistency

●    Create templates and documentation standards to be followed across teams

Required Skills & Qualifications

●    3–5 years of experience as a Technical Writer, preferably in software, fintech, or BFSI

●    Strong command of English language (grammar, structure, clarity)

●    Experience in creating API documentation (Swagger/OpenAPI/Postman)

●    Proficiency in documentation tools like MS Word, Confluence, Markdown, Google Docs, etc.

●    Basic understanding of software development life cycle (SDLC) and Agile

●    Ability to read/understand code snippets and translate technical details clearly

●    Ability to handle multiple priorities

●    Familiarity with versioning tools (Git), JIRA, and RESTful APIs

●    Bachelor’s degree in English, Technical Communication, Engineering, or related field

Nice to Have

●    Experience in documenting cloud-based SaaS systems

●    Exposure to fintech/banking APIs and workflows

●    Knowledge of JSON, YAML, and Postman collections

●    Working knowledge of video-based documentation or walkthroughs

Job description

Job Title: Business Analyst BFSI Domain (5+ Years Experience)

Location: CBD Belapur

Employment Type: Full-Time

Experience: 5+ Years

Educational Qualification: B.E / B.Tech / B.Sc-IT / BCA / B.Sc / M.E / MCA / M.Sc-IT / M.Tech

Job Summary:

We are looking for a detail-oriented and proactive Business Analyst with 5+ years of experience in the Banking, Financial Services, and Insurance (BFSI) domain. The ideal candidate will have strong expertise in gathering, analyzing, and documenting business and functional requirements, with a good understanding of API documentation. A limited but sound technical understanding to collaborate with technical teams is expected.

Key Responsibilities:

• Liaise with business stakeholders to understand and capture detailed business requirements.
• Prepare and maintain high-quality Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Use Cases/User Stories.
• Collaborate with solution architects, developers, and QA teams to ensure requirement clarity and traceability.
• Create and review API documentation (e.g., Swagger, Postman collections) and coordinate with technical teams to validate functionality.
• Support UAT (User Acceptance Testing) by preparing test cases, reviewing test results, and managing defect tracking.
• Conduct workshops, requirement gathering sessions, and regular stakeholder meetings.
• Facilitate communication between business and technical teams to ensure alignment.
• Identify business challenges and propose solutions or process improvements.

Required Skills:

• 5+ years of experience as a Business Analyst, specifically in the BFSI domain (Banking, NBFCs, Payment Gateways, Insurance, etc.).
• Proven experience in creating and maintaining BRDs, FRDs, User Stories, Process Flows, and Gap Analysis.
• Hands-on experience with API documentation and testing tools like Swagger, Postman, etc.
• Strong documentation and presentation skills using MS Word, Excel, Visio, and PowerPoint.
• Limited but solid understanding of technologies like REST APIs, JSON, data formats, and system integrations.
• Strong communication, stakeholder management, and analytical skills.

Preferred Skills (Good to Have):

• Familiarity with Agile methodologies (e.g., Scrum, Kanban).
• Experience working with tools like JIRA, Confluence, or Trello.
• Exposure to core banking systems, digital banking products, payment systems, or loan management systems.

Soft Skills:

• Strong problem-solving and critical-thinking ability.
• Ability to work independently and in cross-functional teams.
• Strong time management and organizational skills.

Work Environment:

• Opportunity to work on large-scale BFSI digital transformation initiatives.
• • Collaborative team culture with exposure to modern technology stack.

Job description

Job Title: System Integrator / Technical Support Engineer (Integration)

Experience: 5 Years

Employment Type: Full-Time

About the Role

We are seeking an experienced and technically proficient Client Support / Technical Support Engineer (Integration) to join our dynamic team. The ideal candidate will possess strong analytical skills and a solid background in API integrations, Integration Kits, and technologies such as Java, PHP, or Android.

In this role, you will serve as the primary point of contact for clients, ensuring smooth implementation, efficient issue resolution, and exceptional customer satisfaction throughout the integration process.

Key Responsibilities

Provide technical support and integration assistance to clients via email, calls, or ticketing systems.

Assist clients in setting up, configuring, and troubleshooting API / SDK / Integration Kits.

Collaborate with internal development and product teams to resolve complex technical challenges.

Analyze logs, debug issues, and replicate customer scenarios to identify root causes.

Maintain detailed documentation of integration processes, FAQs, and troubleshooting guides.

Ensure timely and professional resolution of client queries to maintain high satisfaction levels.

Work cross-functionally to support client onboarding, testing, and deployment activities.

Required Skills & Qualifications

Bachelors degree in Computer Science, Information Technology, or a related field.

Minimum 5 years of experience in Client Support, Technical Support, or Integration Support roles.

Hands-on experience with at least one of the following: Java, PHP, or Android.

Strong understanding of API integrations, SDKs, and web technologies (REST / JSON).

Familiarity with Integration Kits or middleware solutions.

Excellent communication, analytical, and problem-solving skills.

Ability to work independently and manage multiple client projects simultaneously.

Preferred Skills

Experience in the Payment Gateway..

Knowledge of SQL for data validation and troubleshooting.

Proficiency with Postman, API testing, and log analysis tools.

Job Title: Sr. Automation Tester

Location: CBD Belapur – Navi Mumbai

Experience: 5 to 10 years

Educational Qualification: B.E / B.Tech / B.Sc-IT / BCA / B.Sc / M.E / MCA / M.Sc-IT /

M.Tech

Role Overview

We are seeking an experienced Senior Automation Tester with a strong background in

designing, developing, and maintaining advanced automation frameworks — primarily

using Cypress and Cucumber. The ideal candidate will have hands-on expertise in test

automation for both UI and API layers, deep understanding of Agile practices, and a

proven ability to drive quality initiatives across large-scale enterprise systems.

Key Responsibilities

 Design, develop, and maintain robust, scalable, and reusable automation

frameworks using Cypress and Cucumber.

 Define and implement test automation strategies, standards, and best practices

across projects.

 Perform end-to-end automation for web and API testing, ensuring

comprehensive test coverage.

 Collaborate closely with developers, product owners, and business analysts to

define acceptance criteria and refine testing scope.

 Conduct code reviews, perform root cause analysis, and ensure timely defect

resolution.

 Integrate automation frameworks with CI/CD pipelines (Jenkins, GitLab, Azure

DevOps, etc.) to enable continuous testing.

 Evaluate and recommend new tools, frameworks, and technologies to improve

automation efficiency.

 Mentor and guide junior QA engineers, fostering a culture of quality and

continuous learning.

 Prepare accurate testing estimates, risk assessments, and provide regular status

reports to stakeholders.

Required Skills & Competencies

 Strong hands-on experience in Cypress and Cucumber (BDD approach).

 Solid understanding of JavaScript/TypeScript and test design principles.

 Experience in API automation using Postman, RestAssured, or similar tools.

 Working knowledge of Selenium WebDriver, TestNG, or Playwright is an added

advantage.

 Proficiency in CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps.

 Experience with version control systems (Git, Bitbucket).

 Familiarity with test management tools like JIRA, Zephyr, or HP ALM.

 Strong understanding of STLC, Agile/Scrum, and DevOps practices.

 Excellent analytical, debugging, and problem-solving skills.

 Effective communication and collaboration skills, with the ability to lead

technical discussions.

Position: Frontend Engg (Angular)

Exp Level: 2-4 years

Key Responsibilities

• Develop, test, debug and document new and existing components to ensure that our software meets business, quality and operational needs.

• Focus on scalability, speed, cross-browser compatibility, security, and availability of all applications and processes.

• Collaborate with peer organizations, devops, support organizations on technical issues and provide guidance.

• Work with a team to troubleshoot code level problems quickly and efficiently.

Required Skills:

• 2-4 years of professional software engineering experience in Angular

• Detail oriented and conscientious in implementing designs you have signed off on

• Self-motivator with strong communication skills

• Degree in computer science or a related field is preferred, but not required

• Designing and developing user interfaces using Angular best practices.

• Thorough knowledge of Angular modules, components, services, routing, web pack, material, flex box.

• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.

• Good to have - Experience with Agile methodologies

• Integrating front end UI with constructed APIs.

• Experience with NgRx and Rxjs for state management and reactive programming.

• Familiarity with tools like GitHub and Azure.

Job Title: Junior Automation Tester

Location: CBD Belapur – Navi Mumbai

Experience: 2 to 5 years

Educational Qualification: B.E / B.Tech / B.Sc-IT / BCA / B.Sc / M.E / MCA / M.Sc-

IT / M.Tech

Role Overview

We are looking for a motivated and detail-oriented Junior Automation Tester with

hands-on experience in Cypress and Cucumber. The candidate will be responsible for

designing, executing, and maintaining automation scripts to ensure high-quality software

delivery. This role provides the opportunity to work with modern test automation

frameworks, collaborate in an Agile environment, and grow into a senior QA automation

professional.

Key Responsibilities

 Design, develop, and maintain automated test scripts using Cypress and

Cucumber (BDD).

 Execute test cases and maintain automation suites for web and API applications.

 Collaborate with developers, QA leads, and product teams to define test scenarios

and acceptance criteria.

 Participate in Agile/Scrum ceremonies and contribute to sprint testing

deliverables.

 Perform regression and smoke testing, ensuring stability across product releases.

 Identify, log, and track software defects; verify fixes in subsequent builds.

 Support the integration of automation test suites within CI/CD pipelines (Jenkins,

GitLab, Azure DevOps, etc.).

 Stay updated with emerging automation tools and continuously enhance testing

efficiency.

Required Skills & Competencies

 Strong hands-on experience with Cypress and Cucumber (BDD framework).

 Good knowledge of JavaScript or TypeScript for writing automation scripts.

 Experience in API testing using tools like Postman or RestAssured.

 Basic understanding of test frameworks such as Selenium, TestNG, or

Playwright (added advantage).

 Familiarity with version control systems (Git, Bitbucket).

 Solid understanding of STLC and Agile methodologies.

 Strong analytical thinking, attention to detail, and problem-solving skills.

 Excellent communication and collaboration abilities.