Technical Support Analyst

About Astra:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview:

As an SDE 2 back-end engineer you will be responsible for leading the development and maintenance of the platform/dashboard backend. This would involve architecting, developing & maintaining RESTful services for vulnerability management, scan orchestration, inventory management and platform features such as on-boarding, trust centers, certificates, payment integrations, vulnerability ingestion, authentication etc. 

You should have a strong background in backend programming (Symfony preferred, or Laravel) and have experience with an event driven, async & distributed architecture. 

During the first 6 months of your role, you will be involved in the 0->1 journey of two of our upcoming products in our platform along with the respective product owners.

Love solving hard problems? Want to build high impact products rooted in first principles? Is coding your poetry? Join us in shaping the future of cyber security.

Roles & Responsibilities:

• Lead the design, development, and maintenance of backend services and APIs using Symfony PHP framework. What you create is also what you own.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Collaborate with scanner teams to orchestrate scans, ingest vulnerabilities, configure scanners etc.
• Write clean, well-documented, and efficient code.
• Optimize and refactor existing code to improve performance and reliability.
• Implement security and data protection measures.
• Triage, troubleshoot and upgrade existing systems.
• Ship code to production multiple times a day/week.
• Ensure timely delivery of the features.
• Test your own features, and write test cases for continuous automated testing.
• Troubleshoot complex issues, debug, and upgrade existing systems.
• Mentor junior engineers and lead code reviews, promoting best practices and high standards.
• Drive architectural decisions and technical strategy for backend systems.

What we are looking for:

• 4-6 years experience in a similar role or similar working experience.
• Advanced proficiency in PHP backend programming. Symfony preferred, or Laravel.
• Strong understanding of system design, software architecture principles and performance optimization.
• Experience with an event driven (subscribers/listeners), async (MessageHandlers & job queues) & distributed (load-balanced) architecture.
• Experience with PostgreSQL database and data modeling.
• Understanding of concepts such as Dependency Injection, ORM, data validation, error handling etc.
• Experience with Docker, Kubernetes, GitHub Actions (good to have).
• Experience with Agile methodologies.
• Excellent problem-solving skills and the ability to think strategically about technical solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional remote teams.
• Demonstrated track record of delivering high-quality software products on schedule.
• Knowledge of industry best practices in software development, security, and compliance.
• Knowledge of application & infrastructure security - helps you stand out.

What We offer:

• Adrenalin rush of being a part of a fast-growing company, and working on hard problems that matter.
• Fully remote, agile working environment.
• Good engineering culture with full ownership in design, development, release lifecycle.
• A wholesome opportunity where you get to build things from scratch, improve and ship code to production in hours, not weeks.
• Holistic understanding of SaaS and enterprise security business.
• Experience with security side of things.
• Annual trips to beaches or mountains (next one is to Wayanad).
• Open and supportive culture.
• Health insurance & other benefits for you and your spouse. Maternity benefits included.

Experience Level: 5+ years in Software Development and Team Leadership

Job Summary:

We are looking for an experienced and highly skilled Project Leader/Team Leader with a strong background in server management, full-stack development using React, Node.js, and PHP. The ideal candidate will have a proven track record of leading teams, managing complex projects, and delivering high-quality software solutions on time. You will be responsible for overseeing the development team, guiding the technical direction, and ensuring optimal performance of servers and web applications.

Key Responsibilities:

Lead and manage a team of developers in full-stack development projects.

Oversee server management including setup, optimisation, monitoring, and troubleshooting.

Ensure the timely delivery of software projects while maintaining high coding standards.

Collaborate with cross-functional teams including designers, DevOps, and QA engineers to ensure seamless project execution.

Provide technical guidance and mentorship to team members in Reactjs, Node.js, PHP and Python.

Manage project scope, timelines, and resource allocation.

Ensure proper documentation and version control practices.

Review code for quality, scalability, and security.

Identify and mitigate risks in projects and propose solutions to technical challenges.

Stay up-to-date with emerging technologies and best practices in server management and software development.

Technical Expertise:

Solid experience in React.js and Node.js for full-stack web development.

Proficiency in PHP and working with popular PHP frameworks (e.g., Laravel, Codeigniter, Core).

Strong understanding of server management (Linux)

, cloud platforms (AWS, Azure, etc.), and database management (MySQL, MongoDB, etc.).

Experience with version control systems (e.g., Git).

Familiarity with containerization (e.g., Docker) and CI/CD pipelines.

Strong problem-solving skills and debugging expertise.

Leadership and Communication:

Proven experience leading software development teams.

Strong project management skills, including Agile/Scrum methodologies.

Excellent communication and interpersonal skills for cross-team collaboration.

Ability to mentor and guide junior developers, fostering a positive and productive work environment.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Minimum of 5 years of hands-on experience in software development with a focus on React.js, Node.js, and PHP.

Minimum of 2 years of experience in a leadership or managerial role.

Certification in Project Management (PMP, Agile, or equivalent) is a plus.

We are looking for a skilled ERPNext Developer with hands-on experience in configuring and customizing ERPNext’s Asset Management features for large-scale deployments. You will play a critical role in understanding enterprise-specific asset structures and workflows and implementing them in ERPNext.

📌 Responsibilities

• Customize and configure the Asset Management module in ERPNext to support complex enterprise asset structures.
• Integrate asset tracking with maintenance schedules, warranty management, depreciation, and reporting.
• Develop custom scripts, forms, reports, and workflows to suit client-specific requirements.
• Migrate historical asset data from legacy systems to ERPNext.
• Coordinate with internal stakeholders, functional teams, and client IT departments for end-to-end implementation.
• Ensure performance optimization and data integrity during scale-up.

✅ Requirements

• Minimum 3 years of experience with ERPNext development and Frappe framework.
• Strong understanding of the Asset Management domain in ERP or EAM systems.
• Experience with customization, scripting, and module development in ERPNext.
• Hands-on with data migration, REST APIs, and integrations.
• Familiarity with Git, Docker, and cloud-hosted ERPNext instances.
• Strong problem-solving skills and ability to handle enterprise-scale implementations.

Responsibilities:

• Work with development teams and product managers to ideate software solutions.
• Design client-side and server-side architecture.
• Build the front end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Write effective APIs.
• Test software to ensure responsiveness and efficiency.
• Troubleshoot, debug, and upgrade software.
• Create security and data protection settings.
• Build features and applications with a mobile responsive design.
• Write technical documentation.

Requirements:

• 6 years of proven experience as a Full Stack Developer or similar role.
• Experience working with service-oriented architectures and web-based solutions.
• Familiarity with common stacks.
• Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript, XML, jQuery).
• Knowledge of multiple back-end languages (e. g. C#, Java, Python) and JavaScript frameworks (e. g. Angular, React, Node.js ).
• Familiarity with databases (e. g. MySQL, MongoDB), web servers (e. g. Apache), and UI/UX design.
• Experience working on Agile processes (Scrum, Kanban).
• Experience working on AWS technologies.
• Excellent communication and teamwork skills.
• Great attention to detail.
• Organizational skills.
• An analytical mind.
• Degree in B. tech/BE.
• Candidates Should have scored 60% and above in their graduation.

Bookeventz is looking for a rock star coder to work closely with the founders to build on our core platform and mobile applications.

A Techie who has an Expert understanding of Server Logic, REST APIs and core web technologies.

Should have a great understanding of MEAN/MERN Stack.

Our Tech Stack:

-PHP, CodeIgniter, MVC Framework

-Node JS, React JS, JavaScript, HTML, CSS

-JQuery

-Redis, MySQL/Maria DB

-Linux, Ubuntu

A few Challenges we are working on right now:

-Working on various optimization to improve page speed.

-Improving Server Response & Load balancing.

-Server-side development on various projects.

-Customized CRM to increase leads handled per salesperson to double a day.

-Create a platform for users to create their custom event website.

Job Objectives:

-Integration of user-facing elements developed by front-end developers with server-side logic

-Optimize web applications to maximize speed and scale. Support diverse clients from high-powered desktop computers to small mobile devices

-Optimization of the application for maximum speed and scalability

-Implementation of security and data protection

-Collaborate with senior management, operations & business team

-Building Rest APIs and maintaining Database optimizations

Looking For:

-Minimum 2 years of experience with Internet companies

-Great understanding of Node, react, Express, Socket.io, MVVM framework

-Worked on an e-commerce website, server handling and deployments scripts

-The one who has worked on the customer-facing product for 2 years

- Strong knowledge of MEAN stack (Min 1 yr professional working experience) with basic

  understanding of LAMP

-Experience designing scalable, fault-tolerant systems and databases."

Roles & Responsibilities:

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Looking for a dynamic and self-driven professional for our role of Full Stack Developer.

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The candidate should have a great attitude coupled with excellent tech skills.

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Who could deliver the projects as per the expectations. You’ll be part of a dynamic development team and would be responsible for the full software development life cycle, from conception to deployment.

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As a Full Stack Developer you should have hands-on experience in NodeJs, MongoDB, Expressjs & Reactjs/Nextjs/Angular.

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Your responsibilities will also include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.

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You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation.

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You are expected to take an active role on both sides and define how the application looks and how it works.

Technical responsibilities:

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Execute on Software Engineering best practices for developing, unit testing, and deploying code.

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Analyse & create requirements basis the discussions and understanding from various stakeholders.

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Create clear technical specifications.

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Analyze and create efficient deployment architecture.

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Deploying code to production, tracking and debugging technical issues in production environment.

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Define code architecture decisions to support a high-performance and scalable product with a minimal footprint.

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Design and create advanced, elegant and efficient systems.

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Writing and conducting unit test cases, system integration test cases and load test for the application features/APIs developed.

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Work with your team to design and build software applications to function across multiple platforms.

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Maintain and improve the website by developing new user-facing and mobile-based features.

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Build reusable code and libraries for future use.

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Validate the technical feasibility of UI/UX designs.

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Optimize application for maximum speed and scalability.

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Assure that all user input is validated before submitting to the back-end.

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Conduct thorough testing of user interfaces in multiple platforms to ensure all designs render correctly and systems function properly.

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Get feedback from, and build solutions for users and customers.

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Write functional requirement documents and guides.

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Ensure high-quality graphic standards and brand consistency.

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Collaborate with other team members and stakeholders.

Desired Candidate Profile:

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Bachelor’s degree or equivalent in Computer Science or Information Technology.

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5-7 years software development experience.

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In-depth understanding of the entire web development process (design, development, and deployment).

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Good understanding of SEO principles.

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A thorough understanding of computer architecture, operating systems and data structures.

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Strong understanding of front-end coding and development technologies.

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Extensive experience in NodeJS, Typescript, Express and React/ Nextjs/ Angular.

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Proficient understanding of client-side scripting and JavaScript.

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Work in JavaScript, Node.js, or frameworks such as React, Vue, or Angular

Responsibilities 

• Ability to create tools, microsite, devOps and technical solution for testing.
• Experience in Object Oriented Analysis, Design(OOAD) and development of software using UML Methodology, good knowledge of J2EE design patterns and Core Java design patterns.
• Analyze test logs; create test reports, co-ordinate with stakeholders
• Experience in web application and device test automation using Selenium, Robotium, Appium or any equivalent tool/s.
• Strong experience with Agile development incorporating Continuous Integration and Continuous Delivery, utilizing technologies such as GIT, Maven, Jenkins, Chef, Sonar, PowerMock.
• Design and build scalable automated test frameworks and test suites working across technologies.
• Debugging of any issue faced.
• GoLang, Docker, Kubernetes experience is good to have
• Perform manual testing, the scope of which will encompass all functionalities of services as a prequel to automation
• Experience working closely with development and business teams to communicate impacts and to understand business requirements.
  
  

Qualification –

• A Bachelor's or Master's degree with 1 – 5 years of experience as Developer or SDET.
• Comfortable communicating cross-functionally and across management levels in formal and informal settings.
• Ability to effectively articulate technical challenges and solutions.
• Shows creativity and initiative to improve product coverage and effectiveness.
• Ability to work in teams.
• Deal well with ambiguous/undefined problems; ability to think abstractly.
• Go getter attitude.

• Design intuitive, human-centric flows, and experiences on the web, iOS, and Android
• Own a wide variety of projects that vary from big picture concepts to granular feature details
• Identify and produce design artifacts that make the team more effective (journey map, user flow, wireframes, etc.)
• Analyze the success of your solutions and iterate
• Create our design system from scratch yourself and help onboard future designers as we scale
• Present work and use design to build alignment and influence product direction
• Research and understand users, plan and conduct usability tests, and leverage data to make confident design decisions
• Influence our product roadmap by advocating for the user and educating the team on key design concerns
• Contribute to high-level strategic decisions with the engineering team and leadership

Skills & Requirements

• If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
• 1-8 years of experience delivering extraordinary design as a UX designer, information architect, interaction designer, or similar. Experience designing in the fintech industry is a big bonus.
• Portfolio with a history of impactful projects that showcase your design process
• Strong UX, interaction, and visual design skills
• A human-centric approach to designing products
• A bias for action and a tenacious focus on how your work impacts users and the business
• Strong cross-functional collaboration and communication skills
• Fluency in commonly used design software (FIGMA!) and related tools

Good to have

• Experience leading / mentoring other designers
• Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms
• Experience setting a vision for a product experience.
• Prototyping skills (using Invision, HTML, CSS, Framer, Principle, etc.)
• Ability to write and edit HTML, CSS, and Javascript
• Conceptual understanding of popular front-end frameworks like Angular and React