Apprication pvt ltd
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Jobs at Apprication pvt ltd
Job Description:
Job Title: Sales Representative – US Process
Location: Mumbai, India (Work from Office)
Shift: US Shift (Night Shift)
Experience: 3+ years in US Sales / International BPO
Job Overview:
We are looking for highly motivated Sales Executives to join our US process for apprication.com. The role involves handling inbound & outbound sales calls, engaging with potential clients, and closing deals.
Candidates with strong communication skills, a proven sales track record, and US sales experience will be preferred.
Key Responsibilities:
- Engage & Qualify Leads: Speak with US-based businesses, understand their requirements.
- Sales & Closure: Handle objections, provide customized solutions, and close deals efficiently.
- Follow-ups & Relationship Building: Maintain regular follow-ups with potential customers via calls, emails, and messages.
- Achieve Sales Targets: Work towards monthly and quarterly sales goals with a strong result-driven approach.
- CRM Management: Maintain detailed records of customer interactions, follow-ups, and sales closures in the CRM system.
- Market Insights: Stay updated on industry trends, competitors, and new sales techniques to optimize conversions.
Required Skills & Qualifications:
✅ 3+ years of experience in US Sales / International BPO (mandatory)
✅ Proven experience in sales closures
✅ Strong communication skills in English (verbal & written)
✅ Ability to handle objections & negotiate effectively
✅ Confidence in handling US clients & overcoming cultural differences
✅ Ability to work in a target-driven environment
✅ Flexibility to work in US time zones (Night Shift)
Apply Now! If you have the skills and experience to succeed in this role, we want to hear from you.
Job Type: Full-time
Schedule:
- Monday to Friday
- Night shift
- US shift
- Weekend availability
Language:
- English (Required)
Work Location: In person
Job Description:
Job Title: Sales Representative – US Process
Location: Mumbai, India (Work from Office)
Shift: US Shift (Night Shift)
Experience: 3+ years in US Sales / International BPO
Job Overview:
We are looking for highly motivated Sales Executives to join our US process for apprication.com. The role involves handling inbound & outbound sales calls, engaging with potential clients, and closing deals.
Candidates with strong communication skills, a proven sales track record, and US sales experience will be preferred.
Key Responsibilities:
- Engage & Qualify Leads: Speak with US-based businesses, understand their requirements.
- Sales & Closure: Handle objections, provide customized solutions, and close deals efficiently.
- Follow-ups & Relationship Building: Maintain regular follow-ups with potential customers via calls, emails, and messages.
- Achieve Sales Targets: Work towards monthly and quarterly sales goals with a strong result-driven approach.
- CRM Management: Maintain detailed records of customer interactions, follow-ups, and sales closures in the CRM system.
- Market Insights: Stay updated on industry trends, competitors, and new sales techniques to optimize conversions.
Required Skills & Qualifications:
✅ 3+ years of experience in US Sales / International BPO (mandatory)
✅ Proven experience in sales closures
✅ Strong communication skills in English (verbal & written)
✅ Ability to handle objections & negotiate effectively
✅ Confidence in handling US clients & overcoming cultural differences
✅ Ability to work in a target-driven environment
✅ Flexibility to work in US time zones (Night Shift)
Apply Now! If you have the skills and experience to succeed in this role, we want to hear from you.
For more details call or WhatsApp on Seven Three Zero Four One SIx Six Three Six
Job Type: Full-time
Schedule:
- Monday to Friday
- Night shift
- US shift
- Weekend availability
Language:
- English (Required)
Work Location: In person
Machine Learning (ML)
PythonJob Title: AI / Machine Learning Engineer
Company: Apprication Pvt Ltd
Location: Goregaon East
Employment Type: Full-time
Experience: 2.5-4 Years
- Bachelor’s or Master’s in Computer Science, Machine Learning, Data Science, or related field.
- Proven experience of 2.5-4 years as an AI/ML Engineer, Data Scientist, or AI Application Developer.
- Strong programming skills in Python (TensorFlow, PyTorch, Scikit-learn); familiarity with LangChain, Hugging Face, OpenAI API is a plus.
- Experience in model deployment, serving, and optimization (FastAPI, Flask, Django, or Node.js).
- Proficiency with databases (SQL and NoSQL: MySQL, PostgreSQL, MongoDB).
- Hands-on experience with cloud ML services (Sage Maker, Vertex AI, Azure ML) and DevOps tools (Docker, Kubernetes, CI/CD).
- Knowledge of MLOps practices: model versioning, monitoring, retraining, experiment tracking.
- Familiarity with frontend frameworks (React.js, Angular, Vue.js) for building AI-driven interfaces (nice to have).
- Strong understanding of data structures, algorithms, APIs, and distributed systems.
- Excellent problem-solving, analytical, and communication skills.
- Develop and maintain ETL pipelines, data preprocessing workflows, and feature engineering processes.
- Ensure solutions meet security, compliance, and performance standards.
- Stay updated with the latest research and trends in deep learning, generative AI, and LLMs.
PythonApprication Pvt Ltd is Hiring Senior Data Analyst with minimum 2 Years Full time experience excluding internship.
-Lead and mentor Data Science team members, ensuring knowledge sharing and growth through structured guidance.
- Architect and deploy end-to-end AI/ML solutions including LLM applications, RAG systems, and multi-agent workflows. Collaborate with cross-functional teams (engineering, product, domain experts)
-To align AI solutions with business goals. Establish MLOps practices, CI/CD pipelines, and standardized evaluation frameworks for production-ready AI. Drive innovation by researching, prototyping, and implementing state-of-the-art techniques in Generative AI and Machine Learning
We're looking for 3 years experienced ERP Developer to build and customize our core business systems, inspired by platforms like Odoo and Zoho. You'll take charge of developing new modules, integrating third-party services, and translating business needs into powerful, efficient code.
Responsibilities :
- Design, develop, and customize ERP modules using Python.
- Integrate our ERP with other applications via REST APIs.
- Collaborate with our team to create technical solutions for business challenges.
Write clean, testable code and provide ongoing support for the system.
Qualification :
- 3+ years of experience in web development, with a focus on ERP systems.
- Strong proficiency in Python (coding), PostgreSQL (Databsase), JavaScript, HTML/CSS, and Git.
- Must demonstrate experience in connecting systems using REST APIs. Ask how they've integrated payment gateways, shipping carriers, or other software in the past.
- Proven ability to understand and model business processes (sales, inventory, accounting, etc.).
- Direct experience with Odoo or Zoho is a huge plus.
- A problem-solving mindset and excellent communication skill
Machine Learning (ML)
Data SciencePythonJob Title: AI / Machine Learning Engineer
Company: Apprication Pvt Ltd
Location: Goregaon East
Employment Type: Full-time
Experience: 2.5-4 Years
About the Role
We’re seeking a highly motivated AI / Machine Learning Engineer to join our growing engineering team. You will design, build, and deploy AI-powered solutions for web and application platforms, bringing cutting-edge machine learning research into real-world production systems.
This role blends applied machine learning, backend engineering, and cloud deployment, with opportunities to work on NLP, computer vision, generative AI, and intelligent automation across diverse industries.
Key Responsibilities
- Design, train, and deploy machine learning models for NLP, computer vision, recommendation systems, and other AI-driven use cases.
- Integrate ML models into production-ready web and mobile applications, ensuring scalability and reliability.
- Collaborate with data scientists to optimize algorithms, pipelines, and inference performance.
- Build APIs and microservices for model serving, monitoring, and scaling.
- Leverage cloud platforms (AWS, Azure, GCP) for ML workflows, containerization (Docker/Kubernetes), and CI/CD pipelines.
- Implement AI-powered features such as chatbots, personalization engines, predictive analytics, or automation systems.
- Develop and maintain ETL pipelines, data preprocessing workflows, and feature engineering processes.
- Ensure solutions meet security, compliance, and performance standards.
- Stay updated with the latest research and trends in deep learning, generative AI, and LLMs.
Skills & Qualifications
- Bachelor’s or Master’s in Computer Science, Machine Learning, Data Science, or related field.
- Proven experience of 4 years as an AI/ML Engineer, Data Scientist, or AI Application Developer.
- Strong programming skills in Python (TensorFlow, PyTorch, Scikit-learn); familiarity with LangChain, Hugging Face, OpenAI API is a plus.
- Experience in model deployment, serving, and optimization (FastAPI, Flask, Django, or Node.js).
- Proficiency with databases (SQL and NoSQL: MySQL, PostgreSQL, MongoDB).
- Hands-on experience with cloud ML services (SageMaker, Vertex AI, Azure ML) and DevOps tools (Docker, Kubernetes, CI/CD).
- Knowledge of MLOps practices: model versioning, monitoring, retraining, experiment tracking.
- Familiarity with frontend frameworks (React.js, Angular, Vue.js) for building AI-driven interfaces (nice to have).
- Strong understanding of data structures, algorithms, APIs, and distributed systems.
- Excellent problem-solving, analytical, and communication skills.
Machine Learning (ML)Data SciencePythonJob Title: AI / Machine Learning Engineer
Company: Apprication Pvt Ltd
Location: Goregaon East
Employment Type: Full-time
Experience: 4 Years
About the Role
We’re seeking a highly motivated AI / Machine Learning Engineer to join our growing engineering team. You will design, build, and deploy AI-powered solutions for web and application platforms, bringing cutting-edge machine learning research into real-world production systems.
This role blends applied machine learning, backend engineering, and cloud deployment, with opportunities to work on NLP, computer vision, generative AI, and intelligent automation across diverse industries.
Key Responsibilities
- Design, train, and deploy machine learning models for NLP, computer vision, recommendation systems, and other AI-driven use cases.
- Integrate ML models into production-ready web and mobile applications, ensuring scalability and reliability.
- Collaborate with data scientists to optimize algorithms, pipelines, and inference performance.
- Build APIs and microservices for model serving, monitoring, and scaling.
- Leverage cloud platforms (AWS, Azure, GCP) for ML workflows, containerization (Docker/Kubernetes), and CI/CD pipelines.
- Implement AI-powered features such as chatbots, personalization engines, predictive analytics, or automation systems.
- Develop and maintain ETL pipelines, data preprocessing workflows, and feature engineering processes.
- Ensure solutions meet security, compliance, and performance standards.
- Stay updated with the latest research and trends in deep learning, generative AI, and LLMs.
Skills & Qualifications
- Bachelor’s or Master’s in Computer Science, Machine Learning, Data Science, or related field.
- Proven experience of 4 years as an AI/ML Engineer, Data Scientist, or AI Application Developer.
- Strong programming skills in Python (TensorFlow, PyTorch, Scikit-learn); familiarity with LangChain, Hugging Face, OpenAI API is a plus.
- Experience in model deployment, serving, and optimization (FastAPI, Flask, Django, or Node.js).
- Proficiency with databases (SQL and NoSQL: MySQL, PostgreSQL, MongoDB).
- Hands-on experience with cloud ML services (SageMaker, Vertex AI, Azure ML) and DevOps tools (Docker, Kubernetes, CI/CD).
- Knowledge of MLOps practices: model versioning, monitoring, retraining, experiment tracking.
- Familiarity with frontend frameworks (React.js, Angular, Vue.js) for building AI-driven interfaces (nice to have).
- Strong understanding of data structures, algorithms, APIs, and distributed systems.
- Excellent problem-solving, analytical, and communication skills.
Job Title
International Technical Support Engineer (SaaS)
Job Summary
You will provide technical support for a cloud-based SaaS product to users/customers across multiple countries/time zones. Your primary goal is to ensure high availability, smooth user experience, fast resolution of issues, and maintaining strong customer satisfaction. You’ll work closely with product, development, and customer success teams to improve product quality and user experience.
Key Responsibilities
- Respond to and resolve technical issues reported by international customers via email, chat, phone, or ticketing system.
- Troubleshoot problems related to software, networking, API integrations, permissions/authentication, cloud infrastructure, performance issues, etc.
- Guide customers through onboarding, configuration, and usage of the SaaS product.
- Reproduce customer-issues in test or staging environments to isolate root-causes.
- Document issues clearly (logs, steps to replicate, environment details) and maintain a well-organized knowledge base / FAQ / help documentation.
- Escalate complex or urgent issues to engineering or senior teams when required.
- Monitor usage metrics, application performance, system health, and proactively identify potential issues.
- Collaborate with cross-functional teams (Product, QA, DevOps, Infrastructure) to share feedback from customers, suggest product improvements, and ensure quality.
- Ensure compliance with SLAs (response time, resolution time) and maintain customer satisfaction/performance metrics.
- May require working in shift rotations / out-of-hours support to cover global customers.
- Assist in validation/testing of new features / releases from a support perspective to catch potential edge cases.
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, Information Technology or related field (or equivalent experience).
- Proven experience (2-5+ years) in technical support or helpdesk roles for SaaS or cloud-based applications.
- Strong problem-solving skills, ability to dig into logs, trace issues back to root causes.
- Good knowledge of APIs, integrations, web technologies (e.g., HTTP, REST), authentication & authorization protocols (e.g. OAuth, SAML) is a plus.
- Familiarity with cloud infrastructure (AWS, Azure, GCP) or managed SaaS deployment environments.
- Comfortable using monitoring / logging tools and dashboards.
- Experience with ticketing systems (Zendesk, Freshdesk, Jira etc.) and remote support tools.
- Excellent verbal and written communication skills in English; additional language skills preferred if supporting non-English markets.
- Customer-oriented mindset: patience, clarity, empathy.
Preferred / Nice-to-Have
- Basic scripting or debugging skills (e.g. Python, Bash) to assist in automating tasks or analyzing issues.
- Experience with database queries (SQL or NoSQL) to investigate data layer issues.
- Exposure to performance monitoring / APM tools (New Relic, Datadog, etc.).
- Familiarity with cloud security, identity management, permissions.
- Prior experience supporting enterprise customers, or in B2B SaaS.
- Knowledge of ITIL or other support best practices.
Working Conditions
- Rotational shifts / flexible hours to cover international time zones.
- Remote work capability or hybrid/office based (depending on company).
- May need to coordinate across teams in different geographies.
- Occasional pressure from incident or outage response, requiring calmness under stress.
KPIs / Metrics
These are often used to measure performance in this role:
- First response time
- Resolution time
- First contact resolution rate
- Customer satisfaction (CSAT)
- Ticket backlog / open tickets
- Escalation frequency
- Number of repeat issues / recurring problems
If you like, I can generate a job description version specific for companies in India, with salary estimates, or for senior / junior levels. Do you want me to prepare that?
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Job description:
Apprication Pvt Ltd -Hiring for BPO Technical support Executive- Work from office -Night shift - Goregaon(E)
Job Summary
Serve as a global front-line technical expert for POS software (SaaS). You will troubleshoot issues, support installations, manage integrations, and deliver an exceptional customer experience, collaborating closely with merchants, developers, and internal stakeholders across regions.
Core Responsibilities
1. Software Support & Incident Management
- Act as the primary point of contact for customers—respond via tickets, phone, email, and chat. Provide timely and high-quality SaaS POS support.
- Troubleshoot software platform issues, including POS functionality, APIs, payment integrations, and cloud connectivity.
- Log, track, escalate, and follow through on tickets; use tools like JIRA.
2. POS Integrations & API Troubleshooting
- Support integration between the SaaS platform and POS systems, payment gateways, and backend services. Diagnose and resolve integration issues.
3. Documentation, Knowledge Base & Training
- Create and maintain support documentation such as FAQs, onboarding guides, and troubleshooting articles.
- Identify gaps in self-help documentation and help fill them.
- Provide training for Merchants and support team members.
5. Merchants Communication & Stakeholder Collaboration
- Keep Merchants updated on ticket status, resolution timelines, and escalations.
- Work cross-functionally with product, engineering, onboarding, and customer success teams.
- Handle administrative tasks, process compliance, and internal alignment.
Qualification
- Fluent English Required – Your international accent should clear communication across borders
- Accent Requirement-English with an International (Neutral) Accent
- Merchant Support Partner – Guide merchants with software issues via phone and email—empathetically and efficiently
- Remote Installation Wizard – Install software remotely with finesse and precision.
React.js
NodeJS (Node.js)
HTML/CSSFull Stack Developer (4+ Years of Experience)
Location: Goregaon East
Job Type: Full-timeJob Summary:
We are seeking a highly skilled and experienced Full Stack Developer with a minimum of four years of hands-on experience in designing, developing, and deploying robust and scalable web applications. The ideal candidate will have a strong understanding of front-end and back-end technologies, with proven expertise in Node.js, React.js, and MySQL. Additionally, a solid comprehension of cloud services, particularly AWS, is essential for this role. You will be a key member of our dynamic development team, contributing to all phases of the software development lifecycle.Key Responsibilities:
Full Stack Development: Design, build, and maintain efficient, reusable, and reliable code for both client-side and server-side application components.
Front-End Development: Develop user-facing features using React.js, ensuring a seamless and responsive user experience across various devices and browsers.
Back-End Development: Architect and implement server-side logic and APIs using Node.js and associated frameworks (e.g., Express.js).
Database Management: Design and manage relational databases using MySQL, including writing optimized queries, creating schemas, and ensuring data integrity and performance.
AWS Integration: Should familiar with AWS services for application deployment, scalability, and maintenance. This includes working with services such as EC2, S3, RDS, Lambda, and API Gateway.
Collaboration: Work closely with product managers, designers, and other engineers to understand requirements, provide technical insights, and deliver high-quality software solutions.
Code Quality and Testing: Write unit and integration tests to ensure code quality and application stability. Participate in code reviews to maintain high standards of code.
Performance Optimization: Identify and address performance bottlenecks to ensure the application is fast and efficient.Required Skills and Qualifications:
Experience: A minimum of 4 years of professional experience in full-stack web development.
Back-End Proficiency: Strong proficiency in Node.js and its core principles. Experience with frameworks like Express.js and other is highly desirable. Familiarity with in-memory data stores like Redis and search engines like OpenSearch.
Front-End Proficiency: In-depth knowledge of React.js and its core principles, including experience with popular React.js workflows (such as Flux or Redux). Experience with frameworks is highly desirable.
Database Expertise: Solid experience with MySQL, including database design, query optimization, and data migration. Experience with other database systems, including NoSQL databases like MongoDB, columnar databases like Click House, and other relational databases like PostgreSQL.
JavaScript Mastery: Advanced proficiency in JavaScript, including ES6+ features, asynchronous programming, and modern front-end build pipelines.
AWS Knowledge: A good understanding of core AWS services, including but not limited to EC2, Lambda, S3, EBS etc.
Web Fundamentals: Proficient understanding of HTML5, CSS3, RESTful APIs, Jira and version control systems (e.g. Bitbucket).
Problem-Solving: Excellent analytical and problem-solving skills with a keen attention to detail.
Communication: Strong verbal and written communication skills and the ability to work effectively in a team environment.
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