BPO Tech Support

Key Responsibilities

• Develop and implement user-centric features on web platforms to enhance overall experience and usability.
• Collaborate with designers, backend engineers, and product teams to deliver cohesive and scalable products.
• Solve diverse technical and integration challenges by building efficient solutions that connect with automation systems.
• Apply best practices to create reusable, testable, and maintainable components and frameworks.
• Optimize application performance and ensure responsive and adaptive design across multiple devices and browsers.

Qualifications

• Strong understanding of modern front-end development frameworks and architecture.
• Hands-on experience building interactive, high-performance web applications.
• Proficiency with:
• React, Redux, and TypeScript
• Build tools like Vite, CSS preprocessors such as Less/Sass
• Solid grasp of UI/UX principles, responsive design, and accessibility standards.
• Experience integrating front-end solutions with REST APIs or automation systems is a plus.
• Strong problem-solving skills and a collaborative mindset.

At Pattem Digital, we seek passionate and competent Sitecore Developers with an industry-valued skill set. The Senior Sitecore Developer would keep playing around to build and develop internal and external web apps. They should have a strong background in building top-notch, maintainable, scalable, and high-end web apps with a Microsoft technology stack that includes the latest app versions of ASP.NET, .NET, VB.NET, C#, and Ektron CMS Platform.

• You would be involved in developing features using .NET custom apps along with Sitecore CMS components based on features specs and tech designs.
• It would be best if you offered value while creating feature specifications and tech design schematics.
• It would be best if you took care of requirements analysis and gathering while handling storyboarding, developing use cases, and creating functional requirements and specifications.
• Handle database model creation and build out different models with the aid of SQL Server. You should be able to surface your data to various user interfaces through object-oriented techniques with the help of object-to-relational mappers.
• Contribute to creating new database models and building out new models with the aid of SQL Server. You can then surface your data to the user interface with the help of object-oriented techniques and object-to-relational mappers.
• Contribute to creating new database models and building out new models with the aid of SQL Server. You can then surface your data to the user interface with the help of object-oriented techniques and object-to-relational mappers.
• Create a new web UI with server-side functionality with the aid of ASP.NET MVC, ASP.NET Web Forms, and SharePoint.
• Enable feature-focused unit with system testing
• Contribute to facilitating acceptance, performance, and load testing procedures, monitoring your results, and focusing on issue remediation.
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• We are looking for someone with more than 5 – 10 years of experience in Sitecore with  interest in pursuing Sitecore developer jobs in Bangalore
• 3+ years of experience developing REST API Web Services
• 4+ years of Sitecore developer experience, preferably version Sitecore 9 and above
• 3+ years of experience in writing SQL queries and database management
• 1+ year of experience using one of the CI-CD tools like Azure DevOps, Jenkins, etc
• 1+ years of writing unit tests using one of the .net unit testing frameworks
• A high-end understanding of computer science and object-oriented programming (OOP) is mandatory.
• Experience working on Test-Driven Development, designing relational databases as well as optimizing database structure to improve the performance and maintainability
• Optimization of database structure, experience working on work item tracking, source control, and Team Foundation Server management are preferred.
• Deep knowledge of the .NET 3.5/4.0 Framework that includes Visual Studio 2008/2010, ASP.NET, C#, ADO.NET, CSS, and jQuery is given due importance.
• Experience working on n-tier architectures such as Business Logic Layer, UI, and Data Layer with service-oriented architectures is vital.
• Working with Object Relational Modeling (ORM) and tools like Linq and NHibernate are given due credits.
• The Sitecore Engineer should have experience working on latency web apps with performance and optimal memory management with scalability as a key focus.
• Candidates should be passionate about building high-quality systems using exemplary software implementation practices.
• Experience working on implementation and development with Microsoft SharePoint with SQL Reporting Services and DBA experience would be a huge plus.

• Extraordinary workplace and colleagues in the IT corridor of Bangalore
• Competitive salary at par with the best in the industry
• Immense exposure to new technologies

• Number of Positions – 15
• Notice Period – Immediate
• Location – Bangalore, Permanent WFH.

Who we are

Having a National presence Walnut Advertising is a creative ad agency—we work on branding, marketing, and campaigns across industries. Alongside that, we also have Imago & Getter, which focuses on manufacturing hygiene and disinfectant products specially designed for pharma, food & beverage, and healthcare companies. Both organisations are emerging to create opportunities for go getters who bring in creativity and out of the box thinking which is mutually beneficial. We are an equal opportunity employer.

What you’ll be doing

As the Officer/Manager – Business Development, you will be responsible for identifying new market opportunities, nurturing strategic partnerships, driving revenue growth, and building strong relationships with prospects and clients. This role blends strategic thinking with hands-on execution, requiring you to work closely with marketing, product, and customer success teams to craft and present compelling solutions to potential clients. You will represent the brand, close deals, and help shape the organization's growth trajectory

You will be responsible for…

1. Lead Generation & Prospecting - Identify and target potential clients through market research, networking, and outreach.

2. Pipeline Management & Sales Closure - Own the full sales cycle: pitch, negotiate, and close deals.

3. Strategic Partnerships & Alliances - Build and maintain relationships with strategic partners and channels

. 4. Market Intelligence & Competitor Analysis - Gather insights to inform product positioning and sales strategy.

5. Collaboration with Cross-Functional Teams -Work with marketing and product to align offerings with market demand

. 6. Client On boarding & Handover - Ensure a smooth transition of closed deals to delivery/account teams.

7. Reporting & Documentation - Maintain accurate records of sales activities and performance metrics.

What we need from you

 Work experience of 10 years;

Proven track record in a leadership role

 10.00am – 7.00pm ( Mon – Fri)

 Ghatkopar and Thane

 Compensation as per industry standards.

What skills & experience you’ll bring to us

 Relevant work experience of 10 years and above

 Experience working in a fast growing start-up

 Strong communication and Analytical Skills

 Ability to meet timelines and deliver results.

 Team Management

 MS Office proficient ( EXCEL advance level)

 Graphic Designing, Adobe Suite,

 Experience of tools like Project Management & Collaboration, Creative Tools, Design Tools will be an added advantage Want to apply?

Get in touch today Both organisations are emerging to create opportunities for go getters who bring in creativity and out of the box thinking which is mutually beneficial. We are an equal opportunity employer and working with us will give you wings to think and grow creatively. 

Role Overview:

The SEO Analyst is responsible for optimizing the organization’s online presence by improving search engine rankings, driving organic traffic, and enhancing user engagement. This role requires expertise in SEO strategies, analytics, and a strong understanding of mental health-related content to ensure alignment with the organization’s mission.

Key Responsibilities:

1. SEO Strategy Development and Execution:

• Develop and implement effective SEO strategies to improve website rankings and increase organic traffic.
• Conduct keyword research to identify high-value terms relevant to mental health services and integrate them into the content strategy.

1. Content Optimization:

• Collaborate with content teams to optimize on-page elements, including meta tags, headers, and keywords.
• Ensure that content adheres to SEO best practices while maintaining accuracy and sensitivity in mental health-related topics.

1. Performance Monitoring and Reporting:

• Monitor website performance using tools such as Google Analytics, Google Search Console, and other SEO software.
• Analyze data to evaluate the effectiveness of SEO efforts and provide regular reports to the marketing team.

1. Technical SEO Management:

• Conduct technical audits to identify and resolve issues affecting website performance, such as page speed, mobile usability, and broken links.
• Ensure the website is optimized for search engine crawlers and adheres to the latest algorithm updates.

1. Competitor and Market Analysis:

• Conduct competitive analysis to identify trends, opportunities, and gaps in the market.
• Research emerging SEO techniques and tools to maintain a competitive edge in the mental health sector.

1. Local SEO:

• Develop and manage local SEO strategies to enhance visibility in specific geographic areas.
• Optimize Google My Business profiles and manage location-based search strategies.

1. Collaboration and Training:

• Work closely with content creators, developers, and social media teams to align SEO initiatives with broader marketing goals.
• Provide training and guidance to team members on SEO best practices.

Qualifications and Requirements:

Education:

• Bachelor’s degree in Marketing, Computer Science, or a related field.

Experience:

• 2–5 years of experience as an SEO Analyst or in a similar role.
• Proven experience in optimizing content for the mental health or healthcare sector is mandatory.

Skills and Knowledge:

• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs.
• Strong understanding of technical SEO, keyword research, and link-building strategies.
• Familiarity with content management systems (e.g., WordPress).
• Knowledge of HTML, CSS, and basic coding practices is a plus.
• Excellent analytical and problem-solving skills.

Personal Attributes:

• Strong attention to detail with the ability to manage multiple projects simultaneously.
• Excellent communication and collaboration skills.
• Sensitivity and awareness when working with mental health-related content.

Key Competencies:

• Expertise in SEO strategies and best practices.
• Data-driven decision-making and performance analysis.
• Ability to adapt strategies to the unique needs of mental health-related audiences.
• Strong alignment with the organization’s mission to promote mental health awareness.

Must know MySQL & PostgreSQL

- Good Knowledge of HTML, PHP Frameworks (like CI, Laravel, YII), Core PHP, JavaScript and CSS coding.

- Knowledge of Bitbucket/GitHub.

- Strong hands-on Bootstrap.

- Knowledge of databases and database concepts.

- Strong knowledge of Laravel/ CodeIgniter and its extensive feature set.

- Working Knowledge of e-commerce frameworks like OpenCart, WordPress, cs-cart, and Magento.

- Working knowledge of API for Mobile Applications

- Experience in Cache, and search plugins in terms of optimization

- Developing plug-ins/add-ons in PHP for various CMS solutions.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Must have strong experience in Information Security Management system(ISMS), creation of policy, procedures and implementation.
• Operates as a key contributor to the RFP, Third-Party Risk assessment, cloud security assessment etc.
• Lead the strategic and tactical development of information security framework, risk management and new compliance initiatives
• Subject matter expertise in ISO 27001, SOC2, CCPA, CPRA, GDPR, PCI DSS and HIPAA.
• Must have a strong experience in the documentation process and reviewing MSA, SCC, SLA & DPA.
• Good knowledge of BCP/DR, Incident response, VA/PT and Audit methodologies of various compliance frameworks.
• Good knowledge of Access management, Network, Application Security, Encryption, Backup, Physical Security, ISMS Training & Awareness etc..
• Ability to deal with the customers and vendors on Security and privacy matters.
• Knowledge of Core IT processes, SDLC, network infrastructure will be useful.

• Good written, oral, and interpersonal communication skills.
• Ability to conduct research into IT security issues
• Ability to present ideas in business-friendly and user-friendly language.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Highly self-motivated and hardworking.

• Bachelor’s/master's degree in Security, Computer Science, Management Information Systems, Engineering or related field.
• Should be at least ISO 27001 lead auditor or lead implementer. 
• 3+ years of related work experience in information security governance, risk and compliance (GRC) or relevant compliance roles in the SaaS industry.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• Work with stakeholders across the business to ensure that user stories are clearly defined, delivered, and approved for deployment
• Translate business requirements into detailed system requirements and technical design specifications
• Investigate, model, define and document required business processes
• Carry out requirements analysis for change requests including requirements gathering and participating in workshops to understand project objectives and scope
• To work with other business analysts and members of Group Infrastructure to develop realistic solutions to business requirements, taking into account budgets, timescales and costs
• Support the development of training and implementation material
• Assist in integration and acceptance testing
• Participate in sprint planning where applicable

Key Skills

• Experience using agile project management tools such as Pivotal Tracker
• Experience working within Scrum or other agile teams
• Experience in working with Marketing and Events tools such as Eventsforce
• Experience of working in a technology-focused company

Minimum 4 years exp 

Skillsets:

1. Build automation/CI: Jenkins
2. Secure repositories: Artifactory, Nexus
3. Build technologies: Maven, Gradle
4. Development Languages: Python, Java, C#, Node, Angular, React/Redux
5. SCM systems: Git, Github, Bitbucket
6. Code Quality: Fisheye, Crucible, SonarQube
7. Configuration Management: Packer, Ansible, Puppet, Chef
8. Deployment: uDeploy, XLDeploy
9. Containerization: Kubernetes, Docker, PCF, OpenShift
10. Automation frameworks: Selenium, TestNG, Robot
11. Work Management: JAMA, Jira
12. Strong problem solving skills, Good verbal and written communication skills
13. Good knowledge of Linux environment: RedHat etc.
14. Good in shell scripting
15. Good to have Cloud Technology : AWS, GCP and Azure

Requirements:

• Experience in Enterprise Java building restful microservices
• Strong Exposure to any of the Java Enterprise frameworks such as Spring, Vert. x, Quarkus or others
• Good exposure to databases such as PostgreSQL, MongoDB etc
• Good analytical and problem-solving capabilities along with excellent communication skills.
• Any exposure to UI programming using REACT JS or AngularJS is a plus
• Preferred candidate who can join in 15 days or max 30 days.