
Job description:
Apprication Pvt Ltd -Hiring for BPO TECH SUPPORT(Night shift) - Work from office Goregaon(E)
JOB DESCRIPTION FOR BPO TECH -SUPPORT
-Excellent communication in English is mandatory.
-Must have minimum 1 year Experience
-Working on tickets and resolving the issues of clients/customers.
-Testing/replicating the issues raised by clients
-Working on tickets and resolving the issues of clients/customers
-Testing/replicating the issues raised by clients
-Installation of software / Hardware via remote.
-Giving training to the users via remote if required.
-Supporting merchants on software over Phone/Email.
-Giving remote support to clients.
Shift Timings : 11:00pm to 8:00am(Night shift)
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About Apprication pvt ltd
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We are hiring Journalists who can add value to the company by creating engaging content in different forms, be it web-stories, video shorts, byte size content, etc.
- Requirements:
- Story research, writing articles, pitching ideas.
- Write Fresh updates from the Crypto news industry.
- Assess leads and pitch captivating story ideas to editors.
- Ensure that you meet all regular and recurring deadlines.
- Review and edit work for editorial approval.
- Use all your findings to prepare clean, concise and factual articles.
- Adhere to the ethical code of the profession.
- Keep records off all notes, interviews, and audio files.
- Create trustworthy relationships with contacts and sources for use in future research.
- Keep up-to-date on the latest news developments by attending events, studying different papers, opinion pieces, and social media.
Must have:
- Bachelor’s degree in journalism, communications, english or relevant field.
- Capable of maintaining an ethical and objective standard in reporting.
- Ability to meet deadlines and accurately fact-check information.
- Excellent observation and judgment skills.
- Superb communication and networking skills, along with an aptitude to effectively extract information.
- Strong familiarity with social media news outlets.
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Building an in depth understanding of all our offline and online products
- Ensuring our online apps across all platforms are stable.
- Regularly monitoring the crash reports, understanding why crashes are happening, recording them, getting them fixed by coordinating with the tech team, keeping checking so that the same is not repeated.
- Executing test cases (manual or automated) on all offline and online products, analyzing results, recording them, understanding why an error is occurring or a bug is coming, coordinating with tech team to fix them, ensuring the same is not repeating
- Proactively and responsibly driving all communication with tech and product teams to ensure all bugs are rectified in least possible time and taking responsibility for coordinating the same and reporting to the entire group with follow on testing. Giving final approvals of stability on each such bug reported.
- Creating logs to document testing phases and defects
- Reporting bugs and errors to development teams
- Working closely with the development and product management teams to take overall product responsibility
- Sharing proactive ideas on product growth basis testing experience
- Conducting post-release/ post-implementation testing
- Working with cross-functional teams to ensure quality throughout the software development lifecycle
- Creating short testing teams in operations and other departments, and positively engage other people in testing, feedback and then getting the issues/ bugs/ errors collated and reported to the tech team, and then do planning and proactive follow ups to get them rectified and tested again.
- Owning up the finer details of our tech products and create a testing and feedback driven product growth.
What you need to have:
- An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to do anything
- Should be result-driven, have good communication skills, and up-to-date knowledge of software testing methodologies, identifying the bugs, getting them fixed and ensuring the best of user experience.
- 1 to 2 years of hands-on experience in Software / Application testing in conducting tests, analyzing the results, reporting observations to the tech team and getting them fixed.
- Experience of taking proactive responsibility of product stability and working closely with the product teams to ensure quick and efficient rectifications and retestings, keeping logs and documenting, reporting, project and process management, and hands on approach to product stability and growth.
- Excellent communication and critical thinking skills.
- Good organizational skills and detail-oriented mindset.
- Good command in excel, word and google sheets/google drive folders to prepare and record all interactions, maintain various data and test cases, logs, queries, resolutions, reports and build a proactive process of keeping the records updated and ensure closures.
- Should be skilled in Testing Mobile apps on both android and iOS.
Job Description
· Strong Core Java / C++ experience with Strong Handson Coding
· Excellent understanding of Logical ,Object-oriented design patterns, algorithms and data structures.
· Sound knowledge of application access methods including authentication mechanisms, API quota limits, as well as different endpoint REST, Java etc
· Strong exp in databases - not just a SQL Programmer but with knowledge of DB internals
· Sound knowledge of Cloud database available as service is plus (RDS, CloudSQL, Google BigQuery, Snowflake )
· Experience working in any cloud environment and microservices based architecture utilizing GCP, Kubernetes, Docker, CircleCI, Azure or similar technologies
Who are we?
Centre for Research on Start-ups and Risk Financing (CREST) has been set up by IIT Madras to provide thought leadership and intellectual impact to the start-up and innovation ecosystem. CREST has embarked on an ambitious mission of becoming one of the top global research centres in the area of start-ups and innovation. The core of CREST is the development of an AI-driven Intelligent
Information Platform that would enable cutting edge research as well as influence policy and practice like never before
With the recent exponential growth in the start-up and innovation ecosystem, new data-driven approaches would play a critical part in sustaining the current growth curve. The objective of CREST would be to become the gold standard of information and intelligence on Innovation, Entrepreneurship and Private Equity investments in India
The Opening
We are currently looking for our next passionate, skilled and motivated Python developer, who can join us immediately. The candidate should
● Be excited about building a next-generation intelligence platform
● Have a can-do attitude and ready for challenges
● Value working with a greatteam - confident, creative and thoughtful people who come together to achieve great things
● Be eager to experiment, learn and bring new things, improving the platform
● Be high on self-belief and enthusiasm to work in a startup-like culture - small team, fast-paced work environment If this is you, we're excited to interact!
As the Data Science Engineer in CREST, you will
● Write reusable code and build libraries for future use
● Establish solid data-pipelines and automate routine tasks
● Develop & deploy custom Machine Learning (ML) models using the latest
research in ML and Natural Language Processing (NLP)
● Build performant applications following best practices, maximizing speed and scalability
● Improve upon the existing codebase mitigating technical debt
● Take ownership of all aspects of the application - architecture, quality and efficiency
Requirements
● Proficient understanding of Python language
● Expertise with data-modelling, data-wrangling & data-mining techniques
● Familiar with Extract-Transform-Load (ETL) processes and hands-on experience with packages like Pandas, Numpy etc
● Experience with data visualisation tools and libraries like Plotly, Seaborn etc
● Good understanding of advanced Statistical and ML techniques on
regression, classification, forecasting etc
● Skilled in NLP and specifically ML applications in NLP like information
extraction, feature engineering, classification, building language models etc
● Should provide direction and mentorship to junior team members
● Bachelor’s or Master’s degree from premier educational institutions
● Minimum 2 years of experience (research or professional) in the
above-mentioned areas
Good to have
● Comfortable with using Command Line and Linux systems
● Experience and knowledge in version control systems like git, svn, etc
● Knowledge in developing & deploying web apps & web APIs with an overall understanding of client-server interactions
● Experience with NoSQL databases like MongoDB
Job type
● Full time, on-site
● Immediate joiner
● Initial appointment for 1 year, it would be renewed subsequently based on performance
Work location
Department of Management Studies, IIT Madras campus, Chennai, Tamil Nadu,
India - 600036
Why work with us?
● Get to interact with the best of the minds. IIT Madras has been ranked as the
top university in India for 5 years in a row
● Be at the forefront of the Entrepreneurial ecosystem in India
● Enormous opportunities for learning
• Responsible For Meeting The Sales Targets Of The Organization Through Effective Planning And Budgeting.
• Map Potential Customers And Generate Leads For The Organization. He Should Look Forward To Generating New Opportunities For The Organization.
• Responsible For Not Only Selling But Also Maintaining And Improving Relationships With The Client. Client Relationship Management Is Also His KRA.
• Conducting Market Research To Identify Selling Possibilities And Evaluate Customer Needs
• Actively Seeking Out New Sales Opportunities Through Cold Calling, Networking And Social Media
• Setting Up Meetings With Potential Clients And Listening To Their Wishes And Concerns
• Negotiate/Close Deals And Handle Complaints Or Objections
- Bachelor/Master's in computer science or relevant fields
- 10+ years of Relevant Experience
- Strong sense of ownership
- Excellent Java and object-oriented development skills
- Experience in building and scaling microservices
- Strong Knowledge in RDBMS & NoSQL databases
- Strong problem-solving skills, technical troubleshooting and diagnosing
- Expected to be a role model for young engineers, have a strong sense of code quality, and enforce code quality within the team
- Excellent understanding of Debugging performance and optimization techniques
- Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
- Experience in developing any large scale Experience in cloud technologies
- Demonstrated ability to deliver in a fast-paced environment
About Paytail:
We are a young Fintech Company providing BNPL Solutions and enabling instant digital finance and easy EMI's across millions of merchants across the country. We are on the mission of simplifying affordable buying for the consumer across segments. Paytail is backed by Cholamandlam Investments, and few large Angel Investors.
Why Paytail:
Complete Ownership: Take responsibility for whatever work you do with little or no interference, get awarded on the successes for whatever work you do with little or no interference, and be accountable for the slip-ups.
Feedback driven Culture: - Feedback is the breakfast for the champions- and thus we believe feedback helps people & organization improve.
Work with top talent: Get doors open for new learning, our team is being led by the best minds in the industry.
Open Work Culture: Everyone from the CEO is easily accessible. Have any new ideas you think can revolutionize the workplace? Or do you have some concerns about your work? Feel free to talk to the leadership.
Skills, Responsibilities & Requirements:
- Identify qualified prospects and navigate company structures to identify decision- makers.
- Use a combination of outreach mechanisms to nurture leads (Call, Email, Marketing automation tools like Outreach, LinkedIn InMail, Lusha etc.)
- Tie up leads that will turn into the business through persistence.
- Learn, leverage, and help evolve our demand generation process.
- Generate appointments/meetings by means of proactive outbound prospecting
- Work directly with sales and marketing to discover opportunities from leads.
- Previous experience working with SAAS/Software Product/Fintech Companies is plus.
Location: Gurgaon/Gurugram
JD:
Your role will include:
- Writing and testing your code, innovating and contributing towards increasing the value delivered by your team.
- Setting a high bar through your design, development, analysis and deployment activities
- Understanding and participating in evolving the architecture of our products.
- Keeping up-to-date with new technologies, best practices, and work on optimizing the tooling and automation.
- Understanding the latest development and engineering paradigms like Scrum/Agile/TDD/BDD/DDD etc.
You have experience with the following:
- Strong experience of leading and being part of technical teams preferably following agile methodology.
- Strong technical background with ability to provide technical guidance to other team members.
- Knowledge of microservices and must have experience of implementing a few microservices by the least.
- Knowledge of API driven platform development & Software Integration.
- You have hands-on experience in building secure, high-performing and scalable systems in Java.
- Exposure to JVM based languages like Java, Scala, Clojure.
- If you are interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you.
- Collaborate with back-end developers and web designers to improvenusability.
- Writing tested and idiomatic JavaScript, HTML and CSS.
- Present key milestone deliverables to peers and execute level stakeholders.
- Build reusable code and libraries for future use.
- Tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.
WHY SPRINKLR WILL LOVE YOU
- Bachelor's Degree in Computer Science
- 1-5 years of professional software development experience
- Experience with ES2015+, React, Webpack/Rollup, CSS, Node.js, Object oriented JS, FP in JS, TDD/BDD, Git, CSS
- Ability to write clean, effective code
- Strong problem solving and troubleshooting skills
- Ability to work independently in a fast-paced environment with frequent production releases
- Understanding of performance and efficiency with a strong customer focus
- Work cross functionally to collaborate with designers o iterate on the design and implementation of our product
- Be empathetic towards customers and appreciate the user's experience









