Client Success Engineer

About the Organisation

BrightCHAMPS is reimagining how children learn for the future. By blending structured pedagogy with real-world application, we help young minds master essential skills like coding, AI, financial literacy, entrepreneurship, and communication. Our mission is simple: turn curiosity into confidence and learning into lifelong capability—empowering children across the globe to thrive in a rapidly evolving world.

BrightCHAMPS’ course offerings are built to help children discover what they’re capable of. Each program is thoughtfully designed to develop practical skills—such as logical thinking through coding, decision-making through financial literacy, innovation through entrepreneurship, and confidence through communication. The learning journey emphasizes hands-on projects, real-world scenarios, and personalized guidance, enabling students to apply what they learn beyond the screen. These courses aim to nurture independence, curiosity, and a growth mindset—skills that stay with learners for life.

Company Name - BrightCHAMPS Tech Private Limited

Website - https://www.brightchamps.com

Role: Academic Counselor

Model: Work From Home

Role Overview

Support the Business Development team in driving international sales across the global market. Gain hands-on experience in high-volume edtech sales, working with global customers while contributing to our mission of transforming education worldwide.

Key Responsibilities

• Engage with international leads via calls, emails, and virtual consultations.
• Understand customer needs and pitch premium edtech programs through consultative selling.
• Manage follow-ups, maintain lead data, and update sales trackers using Google Sheets/CRM tools.
• Handle objections professionally and assist in closing high-value international deals.
• Collaborate with cross-functional teams to improve conversion rates and customer experience.
• Meet daily/weekly outreach and revenue targets.

Qualifications & Skills

• Current student/recent graduate in Business, Marketing, or related field (0–1 year experience).
• Strong communication and persuasion skills; confidence in speaking with international customers.
• Proficiency in Google Sheets/Excel; CRM familiarity is a plus.
• Passion for edtech, startups, and performance-driven roles.

What We Offer

• Exposure to international sales in a unicorn-scale edtech company valued at $650M, serving 30+ countries.
• Structured training and mentorship from high-performing international sales leaders.
• High-growth career opportunities based on performance.

Requirements

• Immediate joiner.
• Personal laptop is mandatory.
• Comfortable working flexible working hours aligned with international time zones.
• Strong communication and negotiation.

IT Infrastructure & System Administration 

• Manage Windows/Linux servers, desktop systems, Active Directory, DNS, DHCP, and virtual environments (VMware/Hyper-V) 

• Monitor system performance and implement improvements for efficiency and availability 

• Oversee patch management, backups, disaster recovery, and security configurations 

• Ensure IT compliance, conduct audits, and maintain detailed documentation

DevOps & Cloud Operations 

• Design, implement, and manage CI/CD pipelines using Jenkins, GitHub Actions, or similar tools 

• Manage container orchestration using Kubernetes; deploy infrastructure using Terraform 

• Administer and optimise AWS cloud infrastructure 

• Automate deployment, monitoring, and alerting solutions for production environments 

Security, Maintenance & Support 

• Define and enforce IT and DevOps security policies and procedures 

• Perform root cause analysis (RCA) for system failures and outages 

• Provide Tier 2/3 support and resolve complex system and production issues 

Collaboration & Communication 

• Coordinate IT projects (e.g., upgrades, migrations, cloud implementations) 

• Collaborate with engineering and product teams for release cycles and production deployments 

• Maintain clear communication with internal stakeholders and provide regular reporting 

Qualifications & Skills 

• Bachelor's or master’s in computer science, IT, or related field 

• 3-8 years of experience in IT systems administration and/or DevOps roles 

• Proficiency in: 

o Windows Server (2016/2019/2022), Linux systems 

o Cloud platforms (preferably AWS) o CI/CD tools (Jenkins, GitHub Actions, etc.) 

o Kubernetes, Docker, Terraform, Python/Shell scripting 

o Database management (MySQL, MongoDB) 

• Relevant certifications (e.g., MCSA, AWS, DevOps) are a plus 

• Strong knowledge of Windows Server (2016/2019/2022) and Windows operating systems. 

• Experience with Active Directory, Group Policy, DNS, DHCP, and other Windows-based services. 

• Familiarity with virtualization technologies (e.g., VMware, Hyper-V). 

• Proficiency in scripting languages (e.g., PowerShell). 

• Strong understanding of networking principles and protocols. 

• Relevant certifications (e.g., MCSA, MCSE) are a plus. 

Key Competencies 

• Strong problem-solving and troubleshooting skills 

• Excellent communication and interpersonal abilities 

• Ability to manage multiple priorities and work independently 

• High attention to detail and a continuous improvement mindset

ROLES & RESPONSIBILITIES 

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Ensure lightweight and highly responsive app
• Extending the features as per requirement
• Write expressive code that is clear enough to compensate for simple documentation
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

REQUIREMENTS

• BS/MS degree in Computer Science, Engineering or a related subject
• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Have published at least one original Android app
• Experience with Android SDK, design principles, patterns, c,c++ and best practices
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Experience in using git preferably with github or bitbucket
• Familiarity with Google Maps API, push notifications, firebase, Dart,SMS gateways and Payment gateways
• Solid understanding of the full mobile development life cycle.

Experience: 4+ years

JOB TYPE: Full-time

JOB LOCATION: Lower Parel, Mumbai

 Internship Opportunity – Embedded Systems & IoT

Join our hands-on internship program designed for engineering students passionate about core tech. You'll work on real-time projects involving microcontrollers, sensors, RTOS, circuit design, and IoT protocols.

Gain exposure to AI-integrated embedded applications and build a strong project portfolio with mentorship and placement support.

Location: Bangalore (Hybrid/On-site)

Duration: 2–3 months

Eligibility: Final-year students and pre final year (ECE/EEE/CSE/Mechatronics)

#EmbeddedSystems #IoTInternship #EngineeringInternship #CoreTechCareers #Microcontrollers #RTOS #PCBDesign #IoTProjects #KnowxInnovations #AIoT #TechInternship #SkillDevelopment #HandsOnLearning #BangaloreInternship #StudentInternship

About Us

Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.

What we are Looking for:-

We are looking for a graphic designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.

Requirements:-

• 2+ years of experience as a graphic designer or in a related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficient in Adobe Photoshop and Illustrator 
• Knowledge of Coreldraw, WordPress, Figma/XD and HTML will add an advantage 

Role and responsibilities:- 

• Have an impeccable taste and a compulsive eye for detail 
• Create design assets like banners, emailers, brochures, GIFS, social media creatives,  iconography and typography. 
• Maintain graphic design guidelines and brand identity of Rezo.ai 
• Collaborating and coordinating with internal teams of HR & Marketing 
• Delivery of high-quality, innovative concepts from creative briefs to create artwork for Brands and campaigns. 

• Cloud and virtualization-based technologies (Amazon Web Services (AWS), VMWare).
• Java Application Server Administration (Weblogic, WidlFfy, JBoss, Tomcat).
• Docker and Kubernetes (EKS)
• Linux/UNIX Administration (Amazon Linux and RedHat).
• Developing and supporting cloud infrastructure designs and implementations and guiding application development teams.
• Configuration Management tools (Chef or Puppet or ansible).
• Log aggregations tools such as Elastic and/or Splunk.
• Automate infrastructure and application deployment-related tasks using terraform.
• Automate repetitive tasks required to maintain a secure and up-to-date operational environment.

Responsibilities

• Build and support always-available private/public cloud-based software-as-a-service (SaaS) applications.
• Build AWS or other public cloud infrastructure using Terraform.
• Deploy and manage Kubernetes (EKS) based docker applications in AWS.
• Create custom OS images using Packer.
• Create and revise infrastructure and architectural designs and implementation plans and guide the implementation with operations.
• Liaison between application development, infrastructure support, and tools (IT Services) teams.
• Development and documentation of Chef recipes and/or ansible scripts. Support throughout the entire deployment lifecycle (development, quality assurance, and production).
• Help developers leverage infrastructure, application, and cloud platform features and functionality participate in code and design reviews, and support developers by building CI/CD pipelines using Bamboo, Jenkins, or Spinnaker.
• Create knowledge-sharing presentations and documentation to help developers and operations teams understand and leverage the system's capabilities.
• Learn on the job and explore new technologies with little supervision.
• Leverage scripting (BASH, Perl, Ruby, Python) to build required automation and tools on an ad-hoc basis.

Who we have in mind:

• Solid experience in building a solution on AWS or other public cloud services using Terraform.
• Excellent problem-solving skills with a desire to take on responsibility.
• Extensive knowledge in containerized application and deployment in Kubernetes
• Extensive knowledge of the Linux operating system, RHEL preferred.
• Proficiency with shell scripting.
• Experience with Java application servers.
• Experience with GiT and Subversion.
• Excellent written and verbal communication skills with the ability to communicate technical issues to non-technical and technical audiences.
• Experience working in a large-scale operational environment.
• Internet and operating system security fundamentals.
• Extensive knowledge of massively scalable systems. Linux operating system/application development desirable.
• Programming in scripting languages such as Python. Other object-oriented languages (C++, Java) are a plus.
• Experience with Configuration Management Automation tools (chef or puppet).
• Experience with virtualization, preferably on multiple hypervisors.
• BS/MS in Computer Science or equivalent experience.
• Excellent written and verbal skills.

Education or Equivalent Experience:

• Bachelor's degree or equivalent education in related fields
• Certificates of training in associated fields/equipment’s