Cutshort logo
For Employers
Telebu Communications  logo
Technical Support
Telebu Communications 's logo

Technical Support

Farha Syeda's profile picture
Posted by Farha Syeda
2 - 3 yrs
₹4L - ₹4L / yr
Hyderabad
Skills
Technical support
System Administration

Job Title:

Technical Support – L1/L2 (Application Support + System Administration)

Location:

Hyderabad, India (Work from Office)

Shift: US Shift (Night), Rotational including weekends

Company:

Telebu Communications

Job Summary:

Telebu Communications is hiring three (3) Technical Support Engineers (L1/L2) to join our night shift support team. The ideal candidates will have 2–4 years of experience in application support, with a solid understanding of system administration basics. This is a full-time, office-based role in Hyderabad, involving rotational shifts including weekends, aligned to US hours.

Key Responsibilities:

  • Provide L1/L2 support for enterprise applications, ensuring smooth performance and minimal downtime.
  • Respond to user queries and technical issues via tickets, calls, or chats within defined SLAs.
  • Troubleshoot application-level errors, configuration issues, login/access problems, and usage concerns.
  • Monitor system alerts, logs, and performance dashboards to proactively identify issues.
  • Perform routine health checks and validation for applications and basic infrastructure.
  • Support incident and change management processes; document RCA and resolution steps.
  • Coordinate with product, engineering, and DevOps teams for issue escalation and resolution.
  • Perform basic server-level troubleshooting, user access control, and patch deployments.
  • Maintain internal knowledge base, documentation, and SOPs for recurring support tasks.
  • Assist with deployments, updates, and minor configuration changes during off-hours.

Required Skills:

  • 2–4 years of experience in application support (L1/L2).
  • Good troubleshooting skills for web-based applications and enterprise tools.
  • Basic understanding of system administration (Windows/Linux environments).
  • Familiarity with ticketing tools (e.g., Jira, Freshdesk, Zendesk).
  • Basic networking and DB support knowledge (e.g., ability to run queries, take backups).
  • Clear communication skills for effective issue resolution and stakeholder coordination.
  • Ability to manage priorities, handle pressure, and work independently during night shifts.

Preferred Skills:

  • Experience in production support for SaaS or enterprise software.
  • Familiarity with monitoring tools (e.g., Grafana, Nagios, CloudWatch).
  • Knowledge of scripting (PowerShell, Bash) is a plus.
  • Exposure to cloud environments (AWS, Azure, GCP) is an advantage.


About Telebu:

Established in 2003, Telebu is a 20+ year-old technology driven product based company that helps enterprises build better relationships with their customers and employees using SMS, Chat, Voice & Video products, APIs and SDKs. We were earlier known as SMSCountry Networks until our rebrand to Telebu in 2018. The word Telebu combines Telecommunication and Business. Offices spread across India (HQ in Hyderabad), Manama (Bahrain), Dubai (UAE), Al-Khobar (KSA), Muscat (Oman), Doha (Qatar), USA and Hong Kong.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Telebu Communications

Founded :
2003
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

Telebu is a global enterprise communication solutions provider that offers SMS, Chat, Voice, Audio, Video & Conferencing solutions, along with an integrated platform for APIs and SDKs. The company operates in public, private and government sectors, helping people reimagine enterprise communication. Telebu's products include TelebuText, grptalk, TelebuHub, and TelebuJoin. Telebu was founded with the aim of driving enterprise communication using innovative technological solutions. The company has a global footprint in about 15 countries, including India, UAE, Oman and Hong Kong. TelebuText is a market leader in bulk SMS & Voice broadcasting, while grptalk is an audio-conferencing app that can connect 3-1000+ people in <30 seconds. TelebuHub is a single-window contact center software that serves as the "Hub" for all customer communication, and TelebuJoin is a video-conferencing application that can turn any space into a virtual conference room. Telebu solves the problem of inefficient and outdated communication systems in enterprises by providing a range of communication solutions that are easy to use, reliable, and cost-effective. The company operates in various industries, including healthcare, education, finance, and retail, among others.
Read more

Company social profiles

N/A

Similar jobs

IT and services
IT and services
Agency job
via Jobdost by Sathish Kumar
Bengaluru (Bangalore)
2 - 5 yrs
₹8L - ₹20L / yr
Software Testing (QA)
Manual testing
Debugging
Mobile App Testing (QA)
● Experience Level: Min +2 years
● Basic knowledge of all testing types
● Experience in Web, Mobile & Mobile App testing
● Innovative mindset to track issues/bugs
● Good teamwork & Communication Skills
Read more
Spatial Alphabet
Hyderabad
7 - 12 yrs
₹25L - ₹35L / yr
skill iconPython
skill iconDjango
skill iconReact.js
API

We are looking for a seasoned Python/Django expert with 7-12 years of real-world development experience and a strong background in leading engineering teams. The selected candidate will be responsible for managing complex technical initiatives, mentoring team members, ensuring best coding practices, and partnering closely with cross-functional teams. This position demands deep technical proficiency, strong leadership capability, and exceptional communication skills.

Primary Responsibilities:

  • Lead, guide, and mentor a team of Python/Django engineers, offering hands-on technical support and direction.
  • Architect, design, and deliver secure, scalable, and high-performing web applications.
  • Manage the complete software development lifecycle including requirements gathering, system design, development, testing, deployment, and post-launch maintenance.
  • Ensure compliance with coding standards, architectural patterns, and established development best practices.
  • Collaborate with product teams, QA, UI/UX, and other stakeholders to ensure timely and high-quality product releases.
  • Perform detailed code reviews, optimize system performance, and resolve production-level issues.
  • Drive engineering improvements such as automation, CI/CD implementation, and modernization of outdated systems.
  • Create and maintain technical documentation while providing regular updates to leadership and stakeholders.

Required Skills & Qualifications

  • 7+ years of professional experience in software development with strong expertise in Python and Django.
  • Solid understanding of key web technologies, including REST APIs, HTML, CSS, and JavaScript.
  • Hands-on experience working with relational and NoSQL databases (such as PostgreSQL, MySQL, or MongoDB).
  • Familiarity with major cloud platforms (AWS, Azure, or GCP) and container tools like Docker and Kubernetes is a plus.
  • Proficient in Git workflows, CI/CD pipelines, and automated testing tools.
  • Strong analytical and problem-solving skills, especially in designing scalable and high-availability systems.
  • Excellent communication skills both written and verbal.
  • Demonstrated leadership experience in mentoring teams and managing technical deliverables.
  • Must be available to work on-site in the Hyderabad office; remote work is not allowed.

Preferred Qualifications

  • Experience with microservices, asynchronous frameworks (such as FastAPI or Celery), or event-driven architectures.
  • Familiarity with Agile/Scrum methodologies.
  • Previous background as a technical lead or engineering manager.


Read more
Talent Pro
Mumbai
1 - 4 yrs
₹5L - ₹8L / yr
Business Development
Sales

Strong sales, business development and networking profile

Mandatory (Experience): Must have 1+ years of experience in Sales, Business Development in investment Banking, Venture Capital, Private Equity, or related fields

Mandatory (Tech Skills 1): Must have experience engaging with startups or early-stage companies for partnerships or fundraising

Mandatory (Tech Skills 2 ): Must have experience identifying and sourcing startup deal flow or fundraising mandates

Mandatory (Tech Skills 3): Must have basic understanding of startup financing, equity structures, investor types, and fundraising models

Mandatory (Tech Skills 4): Must maintain deal pipeline, BD dashboards, and mandate records

Mandatory (Note): Must have high ownership and target-driven mindset

Preferred

Preferred (Tech Skills): Experience representing the company at events, networking forums, or startup platforms

Preferred (Education): MBA preferred

Read more
Dindigul, theni, Batlagundu, Krishnagiri, Nilgiris
1 - 3 yrs
₹3L - ₹3.5L / yr
End-user training
Training needs analysis

Job Summary:

We are seeking a talented and motivated Full Stack Web Developer with strong expertise in frontend technologies (HTML, CSS, JavaScript, jQuery) and backend development using Python. The ideal candidate will be responsible for designing, developing, and maintaining responsive and interactive web applications.

Key Responsibilities:

  • Develop user-friendly web interfaces using HTML5, CSS3, JavaScript, and jQuery
  • Design and implement responsive web pages for cross-browser compatibility
  • Build backend logic and RESTful APIs using Python (preferably with Flask/Django)
  • Integrate frontend components with backend services for full functionality
  • Debug, test, and optimize code for performance and scalability
  • Collaborate with UI/UX designers and other developers for seamless integration
  • Maintain documentation and participate in code reviews
  • Stay updated with the latest trends and technologies in web development

Required Skills:

Frontend:

  • Strong knowledge of HTML5, CSS3, JavaScript
  • Experience with jQuery and DOM manipulation
  • Understanding of responsive design and cross-browser compatibility

Backend:

  • Solid foundation in Python programming
  • Experience with web frameworks like Flask or Django
  • Knowledge of database integration (SQL/NoSQL)

Other:

  • Familiarity with RESTful APIs and JSON
  • Basic knowledge of version control systems like Git
  • Strong debugging and problem-solving skills

Preferred Qualifications:

  • Bachelor’s degree in Computer Science, IT, or related field
  • 1–3 years of experience in web development (for junior/mid-level roles)
  • Experience with AJAX, Bootstrap, or other frontend libraries is a plus
  • Exposure to cloud platforms (AWS, Azure, etc.) is an advantage

Benefits:

  • Competitive salary and performance bonuses
  • Flexible working hours / Hybrid or Remote options
  • Learning and development opportunities
  • Supportive and collaborative work culture
Read more
immence
at immence
1 recruiter
Sunidhi Yadav
Posted by Sunidhi Yadav
Immence – 214 Baroda Commerce House Beside Bansal Mall , Vadodara - 390021, Gujarat
0 - 3 yrs
₹1.7L - ₹7L / yr
Effective communication
Lead Generation
Content Creation
Client Interaction
Presentation Skills
+2 more

Immence is looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients for the provided services, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.

To be successful as a business development executive, you should attend all possible business events with the intention of attracting and retaining clientele. Ultimately, an outstanding business development executive will keep a close eye on clients' feedback to ensure that our services always exceed expectations.


Position: Business Development Executive

Experience: 0-3+ year

Location: Vadodara (On-site)

Perks & Benefits: High Incentive Model


KEY RESPONSIBILTIES:

  • Familiarizing yourself with all services offered by our company.
  • Developing and executing sales plans to meet and exceed monthly and quarterly sales goals.
  • Growing business through the development of new leads and new contacts.
  • Identifying new revenue opportunities.
  • Maintaining and updating sales, marketing and business development documentation.
  • Collaborating with management on sales goals.
  • Support the team with other responsibilities as required.
  • Generating business through online freelancing portals like LinkedIn, Upwork, Freelancer, etc.
  • Negotiating with clients to secure the most attractive prices.
  • Crafting business proposals and contracts to draw in more revenue from clients.


KEY COMPETENICES, EXPERIENCE & SKILLS:

  • Ability to maintain a high level of professionalism and confidentiality.
  • Must be able to Calling, Drafting of proposals, Client interaction, Negotiation, also coordinate with technical team.
  • Market research about the client to be targeted.
  • Must have knowledge into Lead Generation and closure.
  • Must be proficient in Content Creation for various Social Platforms.
  • Must have experience with Client Communication and Team handling.
  • High attention to detail and a focus on fact-based decision making.
  • Resourceful, with outstanding research skills.
  • Emboldened by challenges.
  • Proficiency in MS Office.
  • Experience in managing and growing sales teams.
  • Excellent multitasking skills.
  • Ability to prioritize tasks.
  • Excellent verbal and written communication skills.


BENEFITS @IMMENCE:

  • 5 days working.
  • No Bond System.
  • 18 Paid leaves + 10 Holidays.
  • Team and Company Dinner.
  • On-time Salary.
  • Open and flexible time off (PTO) plus vacation time.
  • Celebrations - Birthday, Festivals, Events, Picnics, Dinner etc.
  • Technical Growth (Knowledge Sharing Program) to learn new things.
  • Games Indoor & Outdoor.


Job Type: Full-time

Schedule:

  • Day shift
  • Monday to Friday


Read more
Duplex Technologies Services
Priyanka Mishra
Posted by Priyanka Mishra
Lucknow
2 - 5 yrs
₹2L - ₹4L / yr
Business Analysis
Systems Development Life Cycle (SDLC)
Report Writing
Status reports
Client Servicing
+2 more
Location: Lucknow, Uttar Pradesh
Exp: 2-5 years
Working Days: 5
Vacancies: 1
Job Description: The opening is for a sales and business development position who will be responsible for Telesales, Preparing MIS of Customer Queries, client response and growing business with end clients.
Client activities include - scheduling client development meeting, explaining the sales objectives, obtaining requisitions / job orders, doing documentations and building relationships with clients
Responsibilities: Dealing with clients interested to study, work or settle overseas Daily responsibilities include preparing MIS of customer enquiry, consistently prospecting, pursuing, and closing new business Developing prospect lists and executing pre-determined targeted sales to generate new business, cold calling, proactively seek new avenues to attract prospective clients and marketing top candidates to clients.
Require excellent verbal and written communications skills. Ability to sell to various levels of management and gain prospective new clients along with building client relationships will have an added advantage.
Proven track record of achieving and surpassing targets, team player and entrepreneurial drive to succeed we are looking for someone who is eager to grow and excel in this field.
Urgent required.
Read more
Study Reach
at Study Reach
1 recruiter
Jake Foster
Posted by Jake Foster
Gurugram, Chennai
3 - 5 yrs
₹8L - ₹15L / yr
skill iconDjango
skill iconPython
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
+5 more

Job Description:

We are looking for a full-stack Python Django developer to work on the latest technologies for global education. You’ll be part of a cross-functional team responsible for the entire software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. With problem-solving approaches and rigorous thinking abilities, we are looking for a learner who may not know all the answers but are obsessive about finding them and know exactly where to look for them.

“If you’re also familiar with Agile methodologies, we’d like to meet you."

 

Why you should work with us:

Culture:

-  Fun and learning environment

-  Interact with stakeholders and clients from day one on a project

-  Work with professionals across the globe from marketing, to technology, and learn problem-solving from their experiences.

Technology exposure:

-  Exposure to the latest technologies like AWS Cloud Platform, Python Programming, and DevOps Processes.

-  Opportunity to work in Cloud-based Data Integration Solutions and Products.

-  Building our products and solutions on the latest technologies like Python, Django, AWS & Google Cloud, and Microservices.

-  Serverless services like AWS Lambda, SQS, SNS, DynamoDB, etc.

-  Container-based applications i.e. Microservices built on Dockers, we also use AI for data analytics and reporting.

- Work with agile methodology.

Benefits:

- 5-day working week

-  No location constraints

-  Competitive salary

-  Stable work environment

 

You are suitable if, you:

- Have 2+ yrs of Python experience.

- Have 2 yrs of experience in Django-powered web/mobile apps.

- Extensive experience in Full-Stack application design and development using Python.

- Have hands-on experience in HTML, JS, Bootstrap, Angular, and server-side APIs integration.

- Have worked on Agile projects

- Have a learning attitude, and excellent communication & interpersonal skills.

- Have the ability to work both in teams and individually.

Read more
DevCare Solutions
spriya dharshini
Posted by spriya dharshini
Remote only
4 - 10 yrs
₹7L - ₹11L / yr
SNMP
Wireshark
Cisco Certified Network Associate (CCNA)
QoS
VPN
+5 more

The Network Engineer position provides a secure network infrastructure and resolves any network security related findings. Evaluate and analyze new technologies for potential applicability to business needs. Design, install, and support the network infrastructure capable of supporting the business processes at Citizens Energy Group. Design, test, and implement a disaster recovery process and procedures for the network infrastructure. Maintain a solid technical knowledge of computer hardware, software and applications available within the industry to support our current systems and assist in planning future directions.



Detailed Description

 

Essential Duties and Responsibilities:

  • Responsible to provide on-call support in a 24/7 environment and remedy network outages or other interruptions.
  • Maintain existing network equipment, installing new equipment and replacing faulty equipment in plant environments. Vendor and warranty management for network hardware and software.
  • Design, implement, document, and test Disaster Recovery process and procedures for network infrastructure
  • Manage network infrastructure backup and recovery processes
  • Security and critical IOS update patch management
  • Advise team for network infrastructure-related issues
  • Proactive monitoring of to identify outages, service degradation, or security threats and responding accordingly
  • Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data.
  • Design, implement, and maintain network infrastructure to meet SLA requirements
  • Design, implement, and maintain Firewall infrastructure for internal and remote use.
  • Design, implement, and maintain network management platform for proactive monitoring and management of network infrastructure
  • Designing, maintaining, and effectively operating Local Area Networks (LANs) and Wide Area Networks (WANs), Wireless, Internet Connectivity, and Network Security
  • Prepare and ensure accuracy of documentation, procedure manuals, and help sheets for network installations, including data, voice, and video systems.
  • Assist in development of business continuity and disaster-recovery plans, and maintain current knowledge of the plan. Respond to emergency network outages in accordance with business continuity and disaster-recovery plans
  • Performs other duties as assigned
  • This position will require an onsite presence and 80% local travel, as it will be supporting our utilities in the Greater Indianapolis Area

 

Job Requirements

 

Required Qualifications:

  • Four-year degree with emphasis in Computer Science, Computer Technology, MIS or equivalent experience.
  • Minimum 5 years of designing and supporting network devices and network protocols (Network switches, Firewalls, Wireless controllers and APs, BGP, OSPF, EIGRP, SIP and layer 2 protocols Spanning Tree, VPC, VDC and VTP).
  • Experience with Watchgaurd Firewall, Active Directory, NPS, and RADIUS configurations
  • Good interpersonal skills to interact with customers and team members
  • Strong organization skills to balance and prioritize work
  • Ability to work independently and as part of a team
Read more
Foreignerds
at Foreignerds
1 recruiter
Saloni Tuteja
Posted by Saloni Tuteja
Noida, NCR (Delhi | Gurgaon | Noida)
4 - 6 yrs
₹6L - ₹7L / yr
Wordpress
Backend testing
Shopify
skill iconPHP
  • Strong knowledge of WordPress Platform
  • Expertise in WordPress Custom Theme Development and Plugin Development
  • Expertise in WP Plugin Integration (WooCommerce, WPML, Membership plugins etc)
  • Should understand how to make WordPress manageable from admin panel
  • Understands WP architecture and knows how to perform database and code optimization for WordPress
  • Expertise in HTML5, CSS3, JavaScript
  • Proficiency in PHP/MYSQL and AJAX
  • A thorough understanding of cross-browser compatibility issues
  • Strong understanding of responsive web design techniques
  • An ability to work on multiple projects and tasks at the same time
  • Great attention to detail, highly organized
  • A positive and upbeat attitude with the ability to learn quickly
  • Minimum 4 years of experience in WordPress Development
  • Experience with Magento, and Shopify (preferred)
  • Excellent written and spoken English
  • The ability to adapt to a diverse and multicultural environment
  • A reliable workstation with a fast computer, microphone and speakers, reliable internet and power for working remotely

 

YOUR DUTIES AND TASKS:

  • Developing and providing maintenance support for WordPress sites
  • Developing custom themes and plugins
  • Migrating websites from other platforms to WordPress
  • Integrating and setting up plugins like WPML, WooCommerce, Membership, etc.
  • Optimizing page speed of WordPress sites
  • Implementing SEO/CRO best practices in WordPress sites
  • Transforming complex PSD layouts into pixel-perfect presentation layer HTML5/CSS3 templates
  • Creating responsive website designs
  • Working under tight deadlines
  • Handling multiple projects at the same time
  • Producing high-quality work with a strong focus on detail

 

Read more
N H Enterprises
at N H Enterprises
1 recruiter
Yogita Purandare
Posted by Yogita Purandare
Meerut
2 - 4 yrs
₹2L - ₹4L / yr
skill iconHTML/CSS
MySQL
AJAX
skill iconCodeIgniter
is a professionally managed company. It is a rapidly growing web development and Internet marketing company in Meerut. Our activities are multifaceted and cover web development, Search engine optimization, Social media marketing, and internet marketing work. We are operating from office located at Meerut city with updated Information Technology System through ERP. We are having a number of projects running all over India
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos