Technical Support

 We are looking for skilled and motivated Software Engineers to join our growing team and work on cutting-edge projects with leading Japanese company in Japan. This role involves full-cycle system and application development across various domains including finance, healthcare, public systems, and web technologies. Candidates will be engaged in both frontend and backend development, database management, testing and end-to-end system integration from requirement gathering and analysis to deployment and maintenance.

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

 Job DescriptionPosition: Sr Data Engineer – Databricks & AWS

Experience: 4 - 5 Years

Company Profile:

Exponentia.ai is an AI tech organization with a presence across India, Singapore, the Middle East, and the UK. We are an innovative and disruptive organization, working on cutting-edge technology to help our clients transform into the enterprises of the future. We provide artificial intelligence-based products/platforms capable of automated cognitive decision-making to improve productivity, quality, and economics of the underlying business processes. Currently, we are transforming ourselves and rapidly expanding our business.

Exponentia.ai has developed long-term relationships with world-class clients such as PayPal, PayU, SBI Group, HDFC Life, Kotak Securities, Wockhardt and Adani Group amongst others.

One of the top partners of Cloudera (leading analytics player) and Qlik (leader in BI technologies), Exponentia.ai has recently been awarded the ‘Innovation Partner Award’ by Qlik in 2017.

Get to know more about us on our website: http://www.exponentia.ai/ and Life @Exponentia.

​Role Overview: 

·         A Data Engineer understands the client requirements and develops and delivers the data engineering solutions as per the scope.

·         The role requires good skills in the development of solutions using various services required for data architecture on Databricks Delta Lake, streaming, AWS, ETL Development, and data modeling.

Job Responsibilities

•         Design of data solutions on Databricks including delta lake, data warehouse, data marts and other data solutions to support the analytics needs of the organization.

•         Apply best practices during design in data modeling (logical, physical) and ETL pipelines (streaming and batch) using cloud-based services.

•         Design, develop and manage the pipelining (collection, storage, access), data engineering (data quality, ETL, Data Modelling) and understanding (documentation, exploration) of the data.

•         Interact with stakeholders regarding data landscape understanding, conducting discovery exercises, developing proof of concepts and demonstrating it to stakeholders.

Technical Skills 

•         Has more than 2 Years of experience in developing data lakes, and datamarts on the Databricks platform.

•         Proven skill sets in AWS Data Lake services such as - AWS Glue, S3, Lambda, SNS, IAM, and skills in Spark, Python, and SQL.

•         Experience in Pentaho

•         Good understanding of developing a data warehouse, data marts etc.

•         Has a good understanding of system architectures, and design patterns and should be able to design and develop applications using these principles.

Personality Traits

•         Good collaboration and communication skills

•         Excellent problem-solving skills to be able to structure the right analytical solutions.

•         Strong sense of teamwork, ownership, and accountability

•         Analytical and conceptual thinking 

•         Ability to work in a fast-paced environment with tight schedules.

•         Good presentation skills with the ability to convey complex ideas to peers and management.

Education:

BE / ME / MS/MCA.

• Over 2 years of Dynamics NAV consultancy experience/ Minimum 1 Yr experience in Business Central
• Strong understanding of Microsoft Dynamics NAV 2009/2013/2015/2016
• Undertake the design, coding, testing, releasing the code, and NAV / Dynamics 365 Business Central support
• Proficient in RDLC Report Development & SQL Server Database
• Experience working on the technical side of Dynamics NAV / Dynamics 365 Business Central
• Should be fluent and conversant with (A/L, C/AL & C/Side) Programming and ability to do developments independently
• Experience in working on full life cycle implementations across multiple versions of Dynamics NAV
• Excellent understanding and knowledge of core Microsoft Dynamics NAV modules
• Manage resources and deliver project tasks, both external and internal. 
• Communicate and document system specifications for clients and team members. 
• Manage multiple developments and project initiatives at one time, while effectively communicating utilization, roadblocks, and progress to technical leadership and prioritizing based on feedback.
• Strong understanding of Microsoft Dynamics NAV/BC and its modules.
• Strong analytical skills with an ability to diagnose problems quickly and recommend solutions
• Excellent time management skills and ability to meet deadlines and work under pressure

• 2-4 years of work experience, preferably in a startup
• An engineering degree preferably, from a top-tier school (or equivalent experience)
• Hands-on experience in the JavaScript ecosystem, libraries, and tooling (ES6/7), React.js, and Redux
• Knowledge of React Hooks is an added advantage.
• Expert knowwledge of HTML/CSS, web standards, best practices
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• An experience of writing clean, well documented, semantic code with responsiveness and cross-browser compatibility in mind
• Ability to improvise, troubleshoot, and learn new skills on the job.
• Proficient understanding of code versioning tools, such as Git/SVN
• Excellent coding and debugging skills
• A passion and the ability to make beautiful, smooth, delightful web experiences
• A "Will Do" attitude

• A team of aces, from top-tier schools and startups, to work with
• A fast-paced, data-driven, and fun work environment
• A huge appetite for new, disruptive, creative, and implementable ideas
• An open work culture

• Competitive salary
• Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
• Opportunity to grow really fast.
• Opportunity to hire a team & mentor them in the future.
• ESOPs

1. Shortlist
2. Intro call of 15min
3. Assignment
4. 1-2 Tech rounds
5. HR round
6. Offer rollout

The Qlicksense Architect is responsible for the assessment of business requirements, collection and identification of technical specifications, and the subsequent development of technology solutions that require development to be viable.

Applying architectural and engineering concepts to design a solution that meets operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability and manageability

What more?

• Hands-on experience 5 + in Qlik Sense development, dash boarding and data modelling and reporting (ad hoc report generation) techniques.
• Must be good at Data transformation, the creation of QVD files and set analysis.
• Experienced in application designing, architecting, development and deployment using Qlik Sense. Must be efficient in front-end development and know visualization best practices.
• Strong communication skills (verbal/written) to deliver technical insights and interpret the data reports to the clients. It also helps in understanding and serving the client’s requirements.
• Leadership qualities and thoughtful implementation of Qlik Sense best practices in order to deliver effective Qlik Sense solutions to the users.
• Able to comprehend and translate complex and advanced functional, technical and business requirements into executable architectural designs.
• Creating and maintaining technical documentation.
• Experienced in data integration through extracting, transforming and loading (ETL) data from various sources.
• Experience with healthcare a plus

About Peppo

https://www.peppo.co.in">Peppo is a fair food ordering utility. It helps restaurants manage both the demand and the delivery sides of their business, on the cloud.

The simplest way to think of Peppo is that it is a backend for restaurants that takes them online, not on just one channel but on all of them. App publishers that integrate with Peppo, will see every restaurant that uses Peppo and can enable food ordering through their own front-end.

On the fulfilment side, Peppo allows restaurants to plug into an aggregated delivery fleet on which it helps restaurants choose between various providers to optimise between delivery costs and performance.

About the Role

We are looking for an experienced Business Development Manager with first-rate system administration and cloud systems management skills to join our retail platform team. In this role, you’ll be making some of the most significant decisions for the company. You need to have strong problem solving capabilities, be a team player and have great communication skills. You also need to be goal-oriented, have the ability to understand the core architecture and take up responsibility of product deployment and scaling. You must be a highly technical, hands-on system admin with passion for devops and scaling.

We value those with an entrepreneurial spirit and those who bring experience from established organizations. You ought to be comfortable in dealing with lots of moving pieces. You must have excellent attention to detail; and you should be flexible and  comfortable to learn new technologies and systems.

The opportunity is ideal for someone early in their career who learns by doing. This is a high-exposure role and you will learn what it really looks like in the early days of a startup.

We offer a friendly, casual, collaborative working environment that is mission-driven and results-oriented. Our small office is in a great space in Bangalore. Due to the COVID situation, we are committed to having a fully remote engagement.

Responsibilities 

• Collaborate with the Tech Lead on product deployment and scaling
•  Responsible for communicating and reporting to the tech lead
•  Setup new environments as well as maintain existing ones
• Participate in technical design and architecture reviews from the deployment and scaling point of view
•  Write technical documentation
• Automate stuff
• Infrastructure as code
• Be aware of costs and skilled enough to squeeze

Skills and Requirements

We are looking at your experience not just in terms of the years you’ve clocked but the aptitude to get things done. Here’s the skills that your job would entail, so please make sure you highlight the following in any capacity you have demonstrated - professional, freelance or hobbyist.

• 2+ years of software development experience (professional, freelance or hobbyist). Github profiles matter.
• Strong proficiency in AWS products with certifications
• Deep understanding of Infrastructure as code tool like Ansible
• Understanding of tools like Gitlab, Jenkins etc required for code management and continuous delivery 
• Python or Bash scripting skills
• Experience with deployment frameworks, practices and processes
• Demonstrated skills in deploying, releasing, and maintaining highly scalable web applications
• Bonus if you know AWS CloudFormation or Terraform
• Good communication skills and ability to work independently or in a team.

Employment Type

• Full-time
• Remote/On-Site 

Our Preferred Resume Format

• Polished resume with list of projects clearly listed (with responsibilities you held)
• Links to interesting projects that you worked on (professional, freelance or hobbyist)
• Blogs written and any other public contributions you made

1. Resume evaluation: We will screen all incoming CVs and invite candidates for next round, fitting our job profile description.
2. Case study:  If you are one of the shortlisted candidates, you will be sent a case study to solve.
3. Phone screening: we will follow up with a phone screening round for better understanding of the CV, technical proficiency, experience etc.
4. F2F Round(s): The next round is a direct face-to-face discussion over a video call.

• Small team with an opportunity to have a steep learning curve. 
• Have a meaningful impact on end customers and sellers on their experience with digital tools.
• Work on redefining the e-commerce experience by building cooperatives for the micro-services era. This makes Peppo a perfect home for those looking to pursue compassionate capitalism.
• Train under a diverse and accomplished set of team leads, mentors and investors who have worked in government and big tech.
• Holistic development guaranteed as you will grow in an environment that prizes lateral thinking allowing you to supplement your core responsibilities with additional functions.
• Competitive compensation and flexibility to work from anywhere since Peppo uses the best of productivity tools.

Peppo is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, caste, color, gender, sexual orientation, religion, national origin, physical disability, mental well-being, or age. Our code of conduct reflects the kind of company we strive to be, and we celebrate our diversity for that truly makes us create products that cater to the world.