The L1 Application Support team is the first line of defense for all production-related customer issues.
Form: https://forms.gle/YCDLPZC7wD3isEYR7
Responsibilities
1. Incident Handling & Production Support
2. Escalation & Coordination
3. Monitoring & Alerts
4. Documentation & SOP Adherence
5. Customer Interaction
Requirements and Qualifications:
- Minimum 1 year of experience as App support or product support
- Basic understanding of APIs, JSON, request/response flow.
- Understanding of HTTP, webhooks.
- Ability to read logs and use monitoring tools.
- Experience with Jira, Freshdesk, Zendesk, or similar ticketing tools.
Shubham Vishwakarma
Full Stack Developer - Averlon
About OneFin
About
OneFin is a technology credit platform - we are building the operating system for financial services. We have built modular, plug-and-play APIs to help our partners (like NBFCs, financial institutions, fintech's, startups etc.) underwrite and collect loans from end customers. In a highly credit underserved country with rapidly increasing smartphone adoption, we are enabling any company to become a fintech company through our suite of APIs and regulatory layer, and helping build customised financial products for "Middle India" and its 360 million customers - for consumption based use cases, upskilling / education financing, medical financing, etc.
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NowApps Technologies Pvt Ltd. (http://www.nowappstech.com/index.php) is a company focused exclusively on providing solutions for extended enterprises Our aim is to build a platform that creates more wealth for every stakeholder who directly or indirectly participates in the upstream and downstream supply chain process. We envisage a world wherein every business that operates through channel partners - irrespective of small, medium, or large - can get connected and work on a single platform to provide a unified experience to its customers. For additional information, visit channelkonnect.com.
Share your Cv with below email
operations at nowappstech.com
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon