The L1 Application Support team is the first line of defense for all production-related customer issues.
Form: https://forms.gle/YCDLPZC7wD3isEYR7
Responsibilities
1. Incident Handling & Production Support
2. Escalation & Coordination
3. Monitoring & Alerts
4. Documentation & SOP Adherence
5. Customer Interaction
Requirements and Qualifications:
- Minimum 1 year of experience as App support or product support
- Basic understanding of APIs, JSON, request/response flow.
- Understanding of HTTP, webhooks.
- Ability to read logs and use monitoring tools.
- Experience with Jira, Freshdesk, Zendesk, or similar ticketing tools.
Shubham Vishwakarma
Full Stack Developer - Averlon
About OneFin
About
OneFin is a technology credit platform - we are building the operating system for financial services. We have built modular, plug-and-play APIs to help our partners (like NBFCs, financial institutions, fintech's, startups etc.) underwrite and collect loans from end customers. In a highly credit underserved country with rapidly increasing smartphone adoption, we are enabling any company to become a fintech company through our suite of APIs and regulatory layer, and helping build customised financial products for "Middle India" and its 360 million customers - for consumption based use cases, upskilling / education financing, medical financing, etc.
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- 5-8 years of working experience in ML/Data science preferably from remote sensing background.
- Experience in leading a team of both data scientist and machine learning engineers to solve challenging problems preferably in the Infrastructure and Utilities domain using geospatial & remote sensing data.
- Statistical knowledge along with great proficiency in python
- Strong understanding and implementation experience of predictive modeling algorithms such as regressions, time series, neural networks, clustering, decision trees and heuristic models, with familiarity dealing with tradeoffs between model performance and business needs
- Experience combining user research and data science methodologies across multiple products within the business unit.
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- Advanced degree (MSc/PhD) in Computer Science, Economics, Engineering, Operations Research, Physics or Mathematics/Statistics preferred.
Competencies:
- Fantastic communication skills that enable you to work cross-functionally with business folks, product managers, technical experts, building solid relationships with a diverse set of stakeholders.
- The ability to convey complex solutions to a less technical person.
- Vast analytical problem-solving capabilities & experience.
- Bias for action.
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- Keyword Research: Conduct thorough keyword research using SEO tools like Google Keyword Planner, SEMrush, and Ahrefs to identify target keywords for optimization.
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Job Title: Senior Blockchain Developer
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Join us in shaping the future of decentralized applications and blockchain solutions.
Job Description
We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on.
The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers,
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Bachelor’s degree in Business, Marketing, or related field
Strong verbal and written communication
A drive to seek new business
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Highly organized
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Qualification: Graduation
Working days: 6 working days (Sundays off)
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============
- Serve as the primary contact for all customer-facing support and service issues
- You will be talking to customers over email & live chat.
- Quickly address customer inquiries via email, LiveChat, and other online methods using excellent interpersonal skills
- Maintain a deep understanding of InVideo products both technically and functionally
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- Educate customers about the most relevant features for their specific business needs and have the skill to turn the good conversation into sales pitches
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Required Qualifications & Skills
========================
- Bachelor’s degree in Engineering/computer science
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Good to have
===========
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Our client , A leading fin-tech brand , is on a mission to build financial services that are simple, accessible and affordable. Founded by one of the pioneers of E-commerce in India , the brand aims to build consumer-centric & technology driven businesses in the BFSI (Banking, Financial Services & Insurance) space. The brand is currently disrupting Lending, Insurance and Mutual Funds market
Please share with us a portfolio of your work in addition to your updated CV while applying for this position.
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Qualifications
Graduate in any discipline. Degree in film studies, editing or related fields to be given priority.
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Full Stack Developer - Averlon