
The L1 Application Support team is the first line of defense for all production-related customer issues.
Form: https://forms.gle/YCDLPZC7wD3isEYR7
Responsibilities
1. Incident Handling & Production Support
2. Escalation & Coordination
3. Monitoring & Alerts
4. Documentation & SOP Adherence
5. Customer Interaction
Requirements and Qualifications:
- Minimum 1 year of experience as App support or product support
- Basic understanding of APIs, JSON, request/response flow.
- Understanding of HTTP, webhooks.
- Ability to read logs and use monitoring tools.
- Experience with Jira, Freshdesk, Zendesk, or similar ticketing tools.

About OneFin
About
OneFin is a technology credit platform - we are building the operating system for financial services. We have built modular, plug-and-play APIs to help our partners (like NBFCs, financial institutions, fintech's, startups etc.) underwrite and collect loans from end customers. In a highly credit underserved country with rapidly increasing smartphone adoption, we are enabling any company to become a fintech company through our suite of APIs and regulatory layer, and helping build customised financial products for "Middle India" and its 360 million customers - for consumption based use cases, upskilling / education financing, medical financing, etc.
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Role & Responsibilities
We are looking for a senior B2B Sales / Business Development leader from the staffing industry who can:
- Acquire and grow enterprise clients for our engineering staffing services
- Open doors and close deals with large tech/product organizations
- Eventually build and lead a small sales team around them (top-down approach)
- This is a hands-on, end-to-end sales role, ideal for someone who already has strong relationships in the staffing space and wants a high-impact, flexible, less hectic but high-value role.
Key Responsibilities:
Client Acquisition & Business Development-
- Identify, target, and acquire large and mid-to-large tech/product companies as clients.
- Leverage existing relationships to open doors with enterprises (e.g., Google, Uber, Walmart, Amazon, Intuit, etc., or similar).
- Drive end-to-end sales cycles: prospecting, pitching, solutioning, negotiation, and closure.
Strategic Sales & Market Positioning-
- Conduct competitor and pricing analysis to define competitive, profitable commercials.
- Design and execute strategies to place more engineers in less time, e.g., hiring drives, bulk hiring models, etc.
- Focus on niche and high-demand skills (AI/ML, Rust, Golang, etc.) to open difficult doors using these as strategic levers.
Account Management & Relationships-
- Own key accounts, ensure high satisfaction, and grow revenue within each account.
- Build and maintain long-term, relationship-driven engagements with client stakeholders.
- Target outcomes like 2–3 strong accounts placing ~15–20 engineers per year each.
MSP / VMS Route (Secondary)-
- Primary preference: Direct contracts with enterprises.
- Secondary option: Where direct access is not immediately possible, leverage MSP routes (e.g., Pontoon, Magnit) and VMS platforms to enter large accounts.
- Manage these relationships professionally while continuing to seek direct engagement where feasible.
Team Building & Leadership-
- As business grows, build a small sales/BD team under you (top-down model).
- Define basic sales processes, reporting, and simple structures (keeping things practical, not over-engineered).
- Work closely with the founder (engineering background) to shape GTM and refine ideal customer profiles.
Ideal Candidate
- Strong Sales / BD Leader, with strong exposure to Staffing and Recruitment industry Profile
- Mandatory (Experience) : Must have 6+ YOE in B2B Sales, with recent 3+ years in Sales for IT Staffing / Recruitment services
- Mandatory (Sales Skills) : Must have proven experience acquiring and closing large enterprise clients (eg: morgan stanley , uber , nutanix walmart..etc)
- Mandatory (Ownership) : Must have experience of handling end-to-end sales (prospecting → pitching → commercials → closure)
- Mandatory (Strategy) : Must have experience in pricing, competitor analysis, driving innovative sales strategies and differentiating between niche and non-niche hiring
- Mandatory (Network) : Must have existing relationships with decision-makers in Tech / Product companies (HR, TA Heads, Business Heads, etc.)
- Mandatory (Company) : Staffing firms, Recruitment firms, Talent solutions companies
- Mandatory (Note 1) :This is currently an IC role but open to both individual contributors and leadership profiles (team building expected over time)
- Mandatory (Note 2) : Ensure that the resume shows proper metrics as a proof of impact (e.g. revenue generated, number of engineers placed per account, size of deal, number of clients)
- Preferred (Route): Has worked with MSP/VMS experience is a plus (Pontoon, Magnit, etc.)
- Preferred (Market) : Exposure to global market other than Indian market
Valuedesign Services Pvt Ltd
Valuedesign is a leading provider of customized prepaid, gift card, and loyalty solutions, empowering businesses to engage with customers and strengthen their brands. The company is publicly listed in Japan and operates in multiple countries, including India. Valuedesign offers a wide range of solutions featured in top banks' rewards catalogues and coalition loyalty programs , reaching over 100,000 stores and working with 1,000+ brands.
· Job Title: Enterprise Business Development Manager
· Role Description
This is a full-time on-site role for an Enterprise Sales Manager located in Mumbai (Mulund West). The role involves conducting sales presentations, account management, lead generation, sales operations, and driving sales growth through strategic sales initiatives.
· Job Description
- The person will own sales, revenue numbers & should have a track record of delivering on same.
- Take ownership of and drive business relationships with large/Medium corporate enterprises from generating Sales Lead, Leading Client thru Sales Cycle, Negotiating & Closing cases.
- Be able to directly interact & maintains sustainable relationships with the appropriate customer's key decision-makers (levels: CEO/CMO/CTO)
- Have worked extensively in solution selling.
- Develop strategies and business plans for meeting growth and revenue milestones
- Qualify opportunities and build business pipeline
- Understand customer problems and work with technical team to build solutions.
- Develop and execute strategies to drive business in new and existing markets
- Enable success through relationship management, cross-functional planning, and analytical insights and support
- Support to develop and executes the agreed customer strategy
- Support the account business targets and is responsible for the achievement of the same.
- Support to develop a strategic partnership/alliance partner to drive mutually beneficial revenue opportunities
· Desired Candidate
- 5-8 years’ Experience of services selling like Solution Selling, Gift Cards Platforms, Loyalty Programs or Software services, IT Solutions/ Software (SaaS)
- Track record of meeting the target numbers from year-on-year
- Significant experience with face-to-face presentations to executive level decision makers
- Show consistent success with a maintaining and building client relationships within an enterprise account base
- Experience creating and developing long-term client relationships
- Evidence of high performance, entrepreneurial spirit and team player
- Graduate, MBA in Sales/ Marketing will be an advantage
- Excellent communication in English and local language
- Ready to work as an Individual Contributor and travel across the required region.
Job Summary:
We are looking for an experienced GCP Cloud Engineer to design, implement, and manage cloud-based solutions on Google Cloud Platform (GCP). The ideal candidate should have expertise in GKE (Google Kubernetes Engine), Cloud Run, Cloud Loadbalancer, Cloud function, Azure DevOps, and Terraform, with a strong focus on automation, security, and scalability.
You will work closely with development, operations, and security teams to ensure robust cloud infrastructure and CI/CD pipelines while optimizing performance and cost.
Key Responsibilities:
1. Cloud Infrastructure Design & Management
- Architect, deploy, and maintain GCP cloud resources via terraform/other automation.
- Implement Google Cloud Storage, Cloud SQL, filestore, for data storage and processing needs.
- Manage and configure Cloud Load Balancers (HTTP(S), TCP/UDP, and SSL Proxy) for high availability and scalability.
- Optimize resource allocation, monitoring, and cost efficiency across GCP environments.
2. Kubernetes & Container Orchestration
- Deploy, manage, and optimize workloads on Google Kubernetes Engine (GKE).
- Work with Helm charts for microservices deployments.
- Automate scaling, rolling updates, and zero-downtime deployments.
3. Serverless & Compute Services
- Deploy and manage applications on Cloud Run and Cloud Functions for scalable, serverless workloads.
- Optimize containerized applications running on Cloud Run for cost efficiency and performance.
4. CI/CD & DevOps Automation
- Design, implement, and manage CI/CD pipelines using Azure DevOps.
- Automate infrastructure deployment using Terraform, Bash and Powershell scripting
- Integrate security and compliance checks into the DevOps workflow (DevSecOps).
Required Skills & Qualifications:
✔ Experience: 4+ years in Cloud Engineering, with a focus on GCP.
✔ Cloud Expertise: Strong knowledge of GCP services (GKE, Compute Engine, IAM, VPC, Cloud Storage, Cloud SQL, Cloud Functions).
✔ Kubernetes & Containers: Experience with GKE, Docker, GKE Networking, Helm.
✔ DevOps Tools: Hands-on experience with Azure DevOps for CI/CD pipeline automation.
✔ Infrastructure-as-Code (IaC): Expertise in Terraform for provisioning cloud resources.
✔ Scripting & Automation: Proficiency in Python, Bash, or PowerShell for automation.
✔ Security & Compliance: Knowledge of cloud security principles, IAM, and compliance standards.
Key Responsibilities & Activities
1. Requirement Gathering & Analysis
○ Engage with clients to understand their business processes and objectives.
○ Conduct in-depth analysis of client requirements to identify specific needs.
○ Provide process consulting by mapping ‘as-is’ and ‘to-be’ processes to ensure maximum utilization of standard Odoo features.
2. Odoo Setup & Configuration
○ Set up Odoo environments based on the customer’s hosting preferences.
○ Configure Odoo applications to align with client-specific business workflows.
○ Set up companies, users, and access rights based on organizational structure and security needs.
3. Functional Architecting (for Customization Requirements)
○ Conduct GAP analysis to identify business requirements that necessitate custom development.
○ Define functional workflows for business processes requiring customization.
○ Draft user stories or detailed functional specifications to guide the technical team.
4. Data Migration
○ Plan and execute data migration strategies from legacy systems to Odoo.
○ Perform data imports (via templates or scripts) and validate data accuracy post-migration.
○ Troubleshoot and resolve any data-related discrepancies.
5. Training
○ Conduct end-user training sessions on both standard and customized Odoo features.
○ Develop training materials and user documentation for effective onboarding.
○ Provide ongoing support and address user queries during the training phase.
6. Testing
○ Perform functional testing to ensure quality before delivering features to the client.
○ Support clients during User Acceptance Testing (UAT) and follow up to ensure completion.
○ Define success criteria for user stories involving development or customization.
7. Go-live
○ Plan and execute cutover activities for go-live.
○ Ensure smooth transition and provide immediate support during the go-live period.
○ Maintain high availability and responsiveness during this critical phase.
8. Support
○ Provide ongoing support to end-users after implementation.
○ Resolve functional issues and respond to support requests promptly.
○ Ensure service levels are maintained in accordance with agreed SLAs.
9. Documentation
○ Create and maintain Business Requirement Documents (BRDs) and Functional Specifications (FSDs/User Stories).
○ Prepare user guides and manuals for custom-developed features. ○ Ensure documentation remains up-to-date with ongoing changes and improvements.
10. Stakeholder Communication
○ Maintain proactive and transparent communication with clients regarding project progress.
○ Conduct regular project review meetings to ensure alignment with client expectations.
11. Project Management
○ Manage project timelines, milestones, and deliverables to ensure successful implementation.
○ Utilize Aktiv's project management system for tracking tasks and logging timesheets.
12. Team Collaboration
○ Work closely with developers, technical leads, and other consultants to deliver integrated solutions.
○ Participate in regular internal meetings to align project activities.
○ Support the sales team during pre-sales by providing expert consultation.
13. Strategic Involvement
○ Contribute to continuous improvement initiatives for internal processes & systems and project delivery standards.
○ Assist in the creation of Standard Operating Procedures (SOPs).
○ Mentor junior consultants or business analysts and support their development through structured training plans.
The Product Management Analyst will play a crucial role in supporting the product management team by analyzing market trends, customer needs, and product performance. This individual will help in the creation, development, and management of products throughout their lifecycle. The ideal candidate will have strong analytical skills, a deep understanding of product management processes, and the ability to translate data into actionable insights.
Key Responsibilities:
- Market Research and Analysis:
- Conduct thorough market research to identify trends, opportunities, and competitive landscape.
- Analyze customer feedback and behavior to understand their needs and preferences.
- Monitor industry developments and report on their potential impact on our products.
- Data Analysis:
- Collect, analyze, and interpret data from various sources to inform product decisions.
- Develop and maintain dashboards and reports to track product performance and key metrics.
- Provide actionable insights and recommendations based on data analysis.
- 3+ Years of experience in Product Management from product company
- Experience in managing product roadmaps and timelines
- Track record of execution and deploying the highest quality product on time with high adoption metrics
- Strong leadership, listening, and cross-functional management skills
- Ability to work with leadership with clear and concise communication
- Ability to effectively prioritize, manage projects, and multi-task in a fast-paced, cross-functional organization
- Design, develop, test, debug and maintain components of the cloud infrastructure
- Manage operational priorities of the DBaaS
- Establish a process for handling and leading response to security new vulnerabilities
- Lead certification efforts from the security perspective
- Participate in penetration testing efforts
- Design and build DBaaS processes for key management, rotation storage, encryption, and password management
Requirements:
- Strong software design and implementation skills in building infrastructure frameworks
- Experience building and operating extensible, scalable resilient data systems
- Working knowledge of Java and Python Experience using public cloud infrastructure (AWS, GCP, or Azure)
- Containerization tooling (Docker, EKS, Kubernetes)
- Infrastructure as Code Tooling (Example: Terraform, Cloudformation, Etc.)
- Configuration Management Tooling (Ansible, Chef, etc.)
- Automation Scripting (Python preferred)
- Solid understanding of basic systems operations (disk, network, etc)
- Willingness and ability to learn new languages and concepts
- 5+ years of relevant experience
Desired Candidate Profile
- Minimum 3 years of hands-on development experience
- Experience with VoIP based technologies based on SIP protocol.
- Solid C, C++ experience, Python
- Experience in developing multi-threaded and client server application
- Experience in Linux/Unix environment
- Experience/Knowledge in at least three of the following technical areas is also required:
- Object oriented design and methodologies
- Experience developing cloud-based services (e.g. SaaS, PaaS)
- Knowledge and development background in web services, or web based technologies using REST.
- Experience with highly available/redundant softwer.
- Strong communication skills required.
- Strong writing skills required.
- Ability to multi-task and handle changing priorities.
- Knowledge of software development methodology, build tools and product life cycle; experience in agile development is a plus.
- Excellent team skill, can-do attitude, focus on quality.
The requirement is for a new tech-based venture started by IIMB alumni. CNA Innovative Solutions is hiring a motivated and talented Senior Developer to work on in-house software products in Customer-facing/B2C model for the Indian market. We are looking for a candidate with experience/information in platforms like technical experience on the PHP frameworks, database & cloud solutions able to provide complete development expertise and manage the tech.
We are looking for a driven and motivated team member who works in a collaborative environment with Software Product development vendor, owns the entire design to the implementation, and also be the main point of contact/owner for any issue resolution of the in-house software products.
The company's product line is customer-facing website and mobile app.
*Requirements
- Experience with php frameworks, preferably full-stack development for mobile and web application developments (preferably full stack developer)
- Excellent Knowledge in Enterprise Java, Design and Architecture patterns
- Strong database and RDBMS concepts
- Expertise in technical architecture concepts Expertise in Magento Task management (time based/ Event based), internationalization/ localization/ personalization concepts
- Rich Internet Application using AJAX/JQuery
- Good knowledge in integration with Web content management systems
- Preferred expereince in commerce concepts like supply chain, warehousing, logistics management, marketing, CRM
- Experience in defining solutions in component-based architectures and process/rule-driven solutions
- Lead and Responsible for assisting in the establishment of an IT Architecture practice, quality, security, and establish architecture and standards methodology
- Be responsible for the complete functioning of the systems in coordination with the vendor
- Be responsible for the third-party integrations for the entire e-commerce platform
- Manages activities that take place during solution ideation, solution design, and solution implementation.
- Work with the inhouse and outsourced development team while ensuring the health and uptime of the system
- Ensure the code quality, infra readiness, and approval before the product launch
Requirements
- Proven experience as a software developer while leading teams
- Experience in software development and coding in various languages (Java, PHP, MySQL)
- Excellent knowledge of software and application design and architecture
- Familiarity with HTML/CSS, JavaScript and UI/UX design
- Understanding of software quality assurance principles
- A technical mindset with great attention to detail
- High quality organizational, ownership and ability to lead team









