L1 support

Sales Executive

Role Overview:

We are hiring a dynamic Sales Executive to drive lead generation, client acquisition, and revenue growth. The role focuses on building partnerships with corporates, event planners, and premium venues while closing high-value event deals.

Key Responsibilities:

1. Business Development

• Identify and connect with corporate clients, event planners, and wedding planners
• Build partnerships with 5-star hotels, banquet halls, and event venues
• Generate leads through cold calling, LinkedIn, and field visits
• Handle inbound leads and convert them into business

2. Sales Conversion

• Present and pitch CottonCandyWala services to potential clients
• Understand client requirements and offer customized solutions
• Follow up consistently and close deals

3. Relationship Management

• Develop and maintain long-term relationships with clients and venue partners
• Ensure high client satisfaction and repeat business
• Coordinate with the operations team for smooth event execution

4. CRM & Reporting

• Update and manage leads in CRM systems
• Track sales pipeline, conversions, and revenue targets
• Maintain regular follow-ups and reporting

Requirements:

• 1–3 years of experience in sales (event industry/hospitality preferred)
• Strong communication and negotiation skills
• Comfortable with field sales and client meetings
• Self-motivated and target-driven

Preferred Experience:

• Background in event management, hotel sales, or F&B sales
• Existing network with event planners or corporate HR/Admin teams

What You’ll Gain:

• Hands-on exposure to B2B and event sales
• Experience with CRM tools and lead management
• End-to-end sales cycle exposure
• Opportunity to grow in a fast-paced startup environment

Compensation & Work Details:

• Salary: ₹3.0 LPA fixed + ₹2.4 LPA incentives
• Work Location: Work from office – HSR Layout

Skills & Requirements

Required SkillsCommunication SkillsNegotiation SkillsLead GenerationSales ClosingClient HandlingCRM KnowledgeField SalesTarget Driven

Preferred SkillsEvent SalesHospitality ExperienceCorporate SalesIndustry NetworkVenue PartnershipsDeal Management

Experience

1 - 3 years

Education

Graduation (10 + 2 + 3)

Age Range

18 - 30 years

Languages Required

English, Hindi, Kannada

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

We're Hiring: Machine Learning & Data Science Engineer

Location: Gurugram / Bengaluru (Full-time, In-Office)

Salary: Up to ₹2.5 Cr

Preferred Qualifications: PhDs, Tier-1 Grads (IITs, IISc, top global universities)

Join a stealth, VC-backed startup operating across the US, India, and EU, shaping the future of AI-driven Observability utilizing LLMs, Generative AI, and cutting-edge ML technologies. Collaborate with visionary founders experienced in scaling billion-dollar products.

🔍 What You’ll Do:

- Develop advanced time series models for anomaly detection & forecasting

- Create LLM-powered Root Cause Analysis systems employing causal inference & ML techniques

- Innovate using LLMs for enhanced time series comprehension

- Build real-time ML pipelines & scalable MLOps workflows

- Utilize Bayesian methods, causality, counterfactuals, and agent evaluation frameworks

- Handle extensive datasets in Python (TensorFlow, PyTorch, Scikit-Learn, Statsmodels, etc.)

✅ What We’re Looking For:

- Minimum 5 years of experience in ML, time series, and causal analytics

- Proficiency in Python & the ML ecosystem

- In-depth understanding of causal inference, Bayesian statistics, LLMs

- Background in ML Ops, scalable systems, and production deployment

- Additional expertise in Observability, AI agents, or LLM Ops is a plus

💡 Why Join:

- Contribute to building a groundbreaking product from inception

- Tackle real-world impactful challenges alongside a top-tier team

- Engage in a culture that prioritizes ownership, agility, and creativity

Apply here: https://whitetable.ai/form/machine-learning-data-science-engineer-dc784b

1. Azure Integration Developer (Azure Functions, Azure LogicApp, Azure APIM)
   
   

Job Responsibilities:

• Technically sound in Dot Net technology. Good working knowledge & experience in Web API and SQL Server
• Should be able to carry out requirement analysis, design, coding unit testing and support to fix defects reported during QA, UAT phases and at GO Live times.
• Able to work alone or as part of a team with minimal or no supervision from Delivery leads.
• Good experience required in Azure stack of integration technology-Logic app, Azure Function, APIM and Application insights.

Must have skill

• Strong Web API development using ASP.Net Core, Logic app, azure functions, APIM

• Azure Functions
• Azure Logic App
• Azure APIM
• Azure ServiceBus

Desirable Skills

• Azure Event Grid/Hub
• Azure KeyVault
• Azure SQL – Knowledge on SQL query

ABOUT US:

GUVI (Grab Your Vernacular Imprint) Geek Network Private Limited is an Online Learning Platform incubated by IITM and IIM-A, and supported by Google Launchpad & Jio Gennext .

What sets us apart is the fact that we offer online learning in a plethora of different vernacular languages along with English. With more than 1.8 lakh users currently learning from our platform, GUVI continues to grow at a tremendous rate.

Task description:

As we are looking to expand our courses all over the country, we need a freelancer who can translate and do voiceovers for our courses. These are technical courses, and people with prior experience in translating technical content are preferred.

Languages we are actively looking for:

• Hindi

Eligibility Criteria:

• Should have technical knowledge
• Should have a studio setup where you can record audio and edit videos
• Must have at least 1 year of experience in translating technical content

Applicants failing to meet these criteria will not be considered for the role.

Remuneration:

Subjective to the duration of the courses.

• Generate leads through marketing, lead gen tools, cold calling, events, existing customer outreach
• Locate the right person in the organization and Make the first pitch
• Send solutions and Services marketing collateral/ material over email
• Follow up, pitch, and convince the customer to try us/take a demo of services wherever we offer.
• Schedule an online meeting or discussion or chat with interested suspects through skype/Chat/phone for the sales closure team
• Develop and prospect sales opportunities as well as work on company-provided sales leads
• Manage a complex sales cycle with multiple decision-makers and present cost-benefit analyses to stakeholders
• Use our sales CRM tool, and update it at every step of the process.
• Maintain and build up a regular ongoing relationship with your suspects through skype, LinkedIn and other online social network sites sources
• Validate Leads by following our Sales qualification process
• Responsible for Data Mining and Market Research through the internet, Building databases, and Proficient in secondary research.
• Act as one point of contact for all client queries from Pre-Sales to Post Sales till project delivery and involved in strategic planning for the generation of inbound/ outbound leads & targeting to produce max revenue growth.
• Maintain and expand the database of prospects within the assigned territory
• Interested Candidates skype me your CV @ sscool07

Thoughtworks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.

Our developers have been contributing code to major organizations and open source projects for over 25 years. They’ve also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way. We passionately believe that software quality is driven by open communication, review and collaboration. That’s why we’re such vehement supporters of open source and have made significant contributions to open source tools for testing, continuous delivery (GoCD), continuous integration (CruiseControl), machine learning and healthcare. 

As consultants, we https://www.thoughtworks.com/careers/hub/consultant-life">work with our clients to ensure we’re evolving their technology and empowering adaptive mindsets to meet their business goals. You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.

For a team to thrive, it needs active collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an ambitious tech vision and acting as mentors for more junior-level consultants. You will leverage deep technical knowledge to solve more complex business problems and actively assess your team’s health, code quality and nonfunctional pipelines. 

You’ll spend time on the following:

• You will use continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible.
• You will work in collaborative, value-driven teams to build innovative customer experiences for our clients
• Create large-scale distributed systems out of microservices
• You will apply the latest technology thinking from ourhttps://www.thoughtworks.com/radar"> tech radar to solve client problems
• Efficiently utilize DevOps tools and practices to build and deploy software
• You will lead or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills 

Here’s what we’re looking for:

• 4-8 years of experience with two or more development languages such as Java/C#/Python/Go/Node.js etc
• You can skillfully write high-quality, well-tested code and you are comfortable with Object-Oriented programming
• Presence in the external tech community: you proactively share your expertise with others via speaking engagements, contributions to open source, blogs and more
• Comfortability with Agile methods, such as Extreme Programming (XP), Scrum and/or Kanban
• You enjoy influencing others and always advocate for technical excellence while being open to change when needed 
• You’re willing and able to commit to travel to client sites in order to solve their business problems
• You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
• Bonus points if you have working knowledge of cloud technology such as AWS, Azure, Kubernetes and Docker

• Working closely with the Product Manager to create wireframes and visuals for web and app
• Conceptualizing and designing of merchandise

Desired Candidate Profile

• 1-3 years of experience in Graphic Designing
• Proficiency in design software like Adobe Photoshop, Adobe Illustrator, Adobe XD and Figma
• Understanding of UI & UX design
• Experience in merchandise designing    

Roles and Responsibilities

1. Developing new features and user interfaces from wireframe models
2. Build pixel-perfect smooth UIs across both mobile platforms
3. Ensuring the best performance and user experience of the application
4. Fixing bugs and performance problems
5. Writing clean, readable, and testable code
6. Coordinating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions.
7. Knowledge of native android and iOS development would be an added advantage

Desired Candidate Profile

1. Experience with React Native mobile app development
2. 2+ year of flutter development experience is recommended
3. Experience in IOS preferred
4. A strong Node and JavaScript background
5. Must have built at least two Android and/or iOS apps with Flutter
6. Understanding of the Agile development life-cycle
7. Translating UI/UX designs into code
8. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
9. Strong understanding of design patterns over and above MVP, MVVM, and MVC
10. Ability to learn and adapt as per the requirement and ready to face new challenges
11. Advanced debugging/testing/optimization
12. Networking and integrating third-party APIs
13. Working with a version control system (i.e., Git)

Nice to Have

1. Xcode and IOS applications
2. Knowledge on Blockchain