End User Support Engineer / IT Engineer

The Senior Developer will work on core product features, uphold architectural standards, and collaborate closely with the Team Leader to deliver high-quality, scalable solutions.

Responsibilities:

• Develop and maintain major product features
• Follow technical guidance from the Team Leader
• Ensure adherence to coding standards and system architecture
• Perform thorough testing of assigned tasks

Required Skills:

• Strong expertise in Next.js, React.js, Express.js, and PostgreSQL
• Solid understanding of system design, clean code practices, and performance optimization

We're looking for an experienced Zoho Developer (2-4 years) to join our team! You'll work with internal teams to understand business requirements, configure and customize Zoho apps, and deliver end-to-end solutions. You'll also provide support, troubleshoot issues, and guide junior team members. Required skills include hands-on experience with Zoho Creator, CRM, Flow, Books, Analytics, and more, plus strong problem-solving and communication skills. Experience in client-facing roles and managing multiple projects is a plus.

About the Job: 

• Job Title: Senior Control and Automation Engineer 
• Location: Bengaluru, IN 
• Type: On-site-Full time 
• Salary: Matching industry standards 

About us: 

Newtrace is a climate-tech startup crafting next-gen electrolyzers for the wide-scale adoption of affordable green hydrogen. The vision we swear by is simple - to decarbonise our planet, leaving a greener, more sustainable future for generations to come.  

At Newtrace, we believe that great ideas flourish when nurtured in an atmosphere that promotes work-life balance, encourages personal well-being, and fosters collaboration. Join us and be part of a remarkable journey where you can make a difference while enjoying the benefits of a supportive and invigorating workplace. Together, let's create a better future, one innovative idea at a time. 

We are backed by marquee investors like Sequoia Capital, Aavishkaar Capital, Speciale Invest and Micelio Fund in our mission.  

For more information, visit: www.newtrace.io. 

What you will do: 

As a Senior Control and Automation Engineer, you will be a subject matter expert and leader in industrial control and automation for our electrolyzer systems. You will be pivotal in developing, designing, and optimizing sophisticated control and SCADA systems to support our next generation electrolyzers. Your responsibilities will include: 

• Lead the design, development, and implementation of comprehensive C&A architectures (DCS, PLC, SCADA, HMI) for our high temperature, high pressure electrolyzers. 
• Develop and implement advanced process control strategies for safe, efficient, and reliable operation of electrolyzer units and integrated plant systems, managing high temperatures, pressures, and multi-phase flows. 
• Design control strategies to effectively manage the electrolyzer system when coupled with intermittent and dynamic power input from renewable energy sources (solar, wind). 
• Ensure all C&A systems comply with relevant industry standards, safety regulations (e.g., SIL, HAZOP), and best practices for hazardous environments. 
• Specify, select, and configure appropriate instrumentation (sensors, transmitters, control valves) for demanding operating conditions. 
• Develop, test, and commission PLC and DCS logic, HMI screens, and SCADA systems. 
• Provide expert-level support for troubleshooting, identifying improvements, and implementing optimization strategies for C&A and Instrumentation for our systems. 
• Create and maintain detailed technical documentation (P&IDs, control narratives, logic diagrams, etc.). 
• Collaborate closely with cross-functional teams (process, mechanical, I&C). 

Skills you will need: 

Must have: 

• Minimum of 7+ years of experience in designing, implementing, and commissioning C&A systems in demanding industrial environments like oil & gas, chemical, petrochemical, or thermal power plants. 
• Proven experience with designing control systems for high-temperature (80-90°C) and high-pressure (5-16 barg) processes. 
• Demonstrable experience with multi-phase systems (gas/vapor and liquid). 
• In-depth understanding and application of control logics and hardware architectures. 
• Proficiency with major PLC (e.g., Siemens, Rockwell Automation/Allen-Bradley, Schneider Electric) and DCS (e.g., Emerson, Honeywell, Yokogawa, ABB) platforms. 
• Strong experience with SCADA and HMI development software. 

Should have: 

• Bachelor’s or Master’s degree in Electronics/ Electrical Engineering, Control & Instrumentation Engineering, or a related field. 
• Sound knowledge of advanced automation design principles and best practices. 
• Experience in sizing, selection, and integration of complex automation components and instrumentation. 
• Ability to solve complex interdisciplinary problems related to process control and automation. 
• Knowledge of industrial communication protocols (e.g., Modbus, Profibus, Profinet, OPC). 
• Familiarity with relevant industry standards (e.g., ISA, IEC). 
• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills, with the ability to lead and mentor. 

Nice to have: 

• Experience in designing control systems to handle intermittent and dynamic power supplies from renewable energy sources. 
• Experience with the design and control of systems where multiple process units (e.g., electrolyzer stacks) are integrated with a common Balance of Plant (BOP), including load sharing and resource management. 
• Knowledge of electrolyzer technology or hydrogen production processes. 
• Experience with safety instrumented systems (SIS) and functional safety lifecycle (IEC 61508/61511). 
• Experience with model predictive control (MPC) or other advanced process control techniques. 

What we offer: 

• Salary: Matching industries standards. 
• Holidays: 12 days of customary national/state holidays, 18 days of paid vacation accrued monthly and 12 days of sick leave. 
• Flexible timings   
• Health insurance for employee, spouse and child(ren). 
• Accident insurance for employees. 
• Maternity & paternity leave policies. 
• Stocked pantry, company goodies & team celebration

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.

Our Client has appointed us to identify and hire a Customer Success Specialist

Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.

Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.

Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.

Location: WFO (Mumbai, Maharashtra)

Salary Range: INR 4 LPA to 6 LPA

The best part about this role: 

• You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes. 
• As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
• If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.

You will be responsible for these Key Responsibility Areas (KRAs):

• Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
• Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
• Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
• Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
• Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.

Your Key Performance Indicators (KPIs):

• Learner satisfaction and retention rates.
• Response time and resolution rates for learner queries.
• NPS (Net Promoter Score) and positive learner feedback.
• Recommendation rates and repeat engagement metrics.

Who We’re Looking For:

• 1-2 years of experience in customer success, or a similar customer-facing role.
• Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
• Proficiency in MS Excel and CRM tools.
• Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
• A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

Job Title: Sr. Solution Architect – Cloud Migration and Modernization

Location: Bangalore

About CAST

CAST is the software intelligence category leader. CAST technology can see inside custom applications with MRI-like precision, automatically generating intelligence about their inner workings - composition, architecture, transaction flows, cloud readiness, structural flaws, legal and security risks. It’s becoming essential for faster modernization for cloud, raising the speed and efficiency of Software Engineering, better open-source risk control, and accurate technical due diligence. CAST operates globally with offices in North America, Europe, India, China. Visit www.castsoftware.com.

Working closely with Sr. Director-PS and Consulting and Globally with Solution Design Team, he/she will be responsible for success of the CAST product deployment with the assigned clients.

This success will be in part measured by the ability of deployed CAST solution to support the client in analysis of a wide variety of their applications developed in diverse technologies that are prevalent in a typical software house.

He/She should be able to mentor and coach customer team members in deploying and running CAST solution, prepare action plans based on CAST analysis results, help customers in realizing business benefits of CAST implementation in a time-bound manner and prioritize activities in an ever changing, dynamic landscape.

He/she will need to focus efforts to establish a value measurement program to track and identify business value for identified projects to use a template approach to drive value in engagement the clients involved and thereby, help support sales teams in renewals and expansions of the contracts that they support.

Requirements:

The candidate shall below skills and qualifications

•Formal training or certification on software engineering concepts and 10+ years of applied experience.

•Proficient in coding in one or more languages like Java, Spring & Spring Boot.

•Hands-on experience in AWS/Azure/GCP specifically ECS/EKS, Lambda, SQS, SNS, API Gateway, Step functions, storage services or similar skills

•Experience working in Kafka, Cassandra/NoSQL, relational databases and front end technologies like React or similar skills

•Knowledge of CI/CD deployment with tools such as Jenkins, Maven or Gradle.

•Practical cloud native experience.

•Hands-on practical experience in system design, application development, testing, and operational stability.

•Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages.

•Business Development Skills: Should have inclination to business development and be comfortable in interacting with clients and making ad-hoc presentations, as needed.

• Work closely with UX designers and UX researchers to translate user needs and business requirements into visual designs that are minimalistic, easy to use, and emotionally engaging. 
• Follow and implement the visual design principles and visual trends. 
• Design for responsive and/or adaptive experiences for mobile and web.
• Collaborate and review designs with other designers and stakeholders to ensure a consistent, integrated brand perception for a better user experience.

• Des/M.Des or equivalent experience in visual design with an amazing design portfolio. 1+ years of experience in visual design.
• A curious learner, actively contributing to define the 'what' as well as the 'how'
• A design enthusiast, exploring and experimenting with design elements and design principles.
• Abreast with the design possibilities within web technologies, mobile platforms, and excited about emerging technologies
• A problem solver with ideas that challenge the status-quo, together with the persistence to bring them to life.

Responsibilities:

• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Recommending and implementing improvements to processes and technologies.
• Designing customer-facing UI and back-end services for various business processes.

Requirements:

• 1-8 years of appropriate technical experience
• Proven experience as a Full Stack Developer or similar role preferably using MEANMERN stack.
• Good understanding of client-side and server-side architecture
• Excellent interpersonal skills and professional approach
• Ability to work in a dynamic, fast moving and growing environment
• Be determined and willing to learn new technologies
• Immediate joiners are preferred

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person responsible for operations, we think it will be a great fit if -

1. You previously worked in supply chain or operations where hardware was being built and have prior experience dealing with overseas vendors.
2. You have a mechanical background and take care of the QA of the product being built for mass adoption of Crypto.
3. You do not shy away from taking responsibility and are comfortable doing everything non-technical.

If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.

Work Nature:

1. Understanding Business Requirements and converting those requirement in to Web Pages using HTML, CSS, JS and Photoshop/Illustrator.

2. Should have minimum 5 Web Page Designed/Shipped/Live

3. Can mentor/lead junior webpage designers regarding best practices

Desired Traits

1. Coachable, Flexible, and Embracing of Suitable Practices and Feedback as a means of
continuous improvement.

2. Ability to take initiative and work independently as well as in a team environment.

3. Able to demonstrate Integrity, Drive, and Natural Curiosity.

4. Experience in a good web agency is a plus.